[Q] Moto G - Incomming calls come as Unknown - Moto G Q&A, Help & Troubleshooting

This has been a problem (do not now if it is) since day 1 where I have 2 sims in the phone and some calls come as a Unknown although the number of the person is already in the contact list.
Morever problem becomes more worse where if the call is missed and the you try to call back, it does dials as there no number.
I have a friend who is also using Moto G and he is not facing the issue.
Would you please help in this ? Is is some setting that needs to be done ?
Thanks & Regards,
Harish

NMAndroid said:
This has been a problem (do not now if it is) since day 1 where I have 2 sims in the phone and some calls come as a Unknown although the number of the person is already in the contact list.
Morever problem becomes more worse where if the call is missed and the you try to call back, it does dials as there no number.
I have a friend who is also using Moto G and he is not facing the issue.
Would you please help in this ? Is is some setting that needs to be done ?
Thanks & Regards,
Harish
Click to expand...
Click to collapse
Hi Harish,
Check the numbers stored in your contacts... Sometimes while saving a new contact number the "+" in the "+91 xxxxx xxxxx" does not get saved... Instead it is saved as "91 xxxxx xxxxx"... it might be the cause of your problem...

tharas said:
Hi Harish,
Check the numbers stored in your contacts... Sometimes while saving a new contact number the "+" in the "+91 xxxxx xxxxx" does not get saved... Instead it is saved as "91 xxxxx xxxxx"... it might be the cause of your problem...
Click to expand...
Click to collapse
Hi,
Have checked and that does not seems to be a problem.
Thanks

I want the moderator to ban me.

Related

phone number prefix problem

I have a problem with the prefix in phone numbers while typing in the number:
I have have stored the phone number WITH "+" in front and I am just typing for example 0171, the person will not be shown.
How comes this? Can this be solved? With older phones, I doesnt matter if the number is f.e. +49171... or just 0171...
Does someone has informations about this?
Thank you.
I have the same problem , i would like to use 70 prefix on some numbers, but if the numbers is stored with ex 700705636261 and the person with the number 0705636261 is calling , it will be displayed as unknown !
drdurango said:
I have a problem with the prefix in phone numbers while typing in the number:
I have have stored the phone number WITH "+" in front and I am just typing for example 0171, the person will not be shown.
How comes this? Can this be solved? With older phones, I doesnt matter if the number is f.e. +49171... or just 0171...
Does someone has informations about this?
Thank you.
Click to expand...
Click to collapse
What is +70? If you meant +7 (Russia) I think you should use +70705636261 instead of +700705636261.
I have the same problem. I have stored all my contacts with the international prefix (e.g. +31) but sometimes when I get a call it is without the prefix so the caller is being displayed as unknown.
Is this a photo of the Russian phone?
http://www.flickr.com/photos/[email protected]/2336487435/
Its not +70 just a single 70 prefix, its for a splited invoice.
schinge said:
What is +70? If you meant +7 (Russia) I think you should use +70705636261 instead of +700705636261.
Click to expand...
Click to collapse
datakneus said:
I have the same problem. I have stored all my contacts with the international prefix (e.g. +31) but sometimes when I get a call it is without the prefix so the caller is being displayed as unknown.
Click to expand...
Click to collapse
same problem here..
perhaps someone can make some tweaks for it?
just an idea here: when you open the dialer that +31 appears automatically..would that be possible to do?
I solved it on my TP
I had the exact same problem after flashing a new ROM version
Did a HARD reset and everything is back to normal.
What ROM versions are you guys using?
EP
Hi. Where do I see what rom I have?
Where do I see what rom I have?
Click to expand...
Click to collapse
Go to Start > Settings > System > Device information
Hi Guys,
Isn't there a setting in the Advanced Config Tool to set the amount of numbers to match on?
I thought the option was under 'Phone' -> 'Call ID match'
I have mine set to 8 digits and I thought this got around the number prefix issue.
Sorry if this isn't the case.
D.
raphaelcno said:
Go to Start > Settings > System > Device information
Click to expand...
Click to collapse
Thanks.
My Rom is
1.69.111.6 GER
08/21/08
dav3ywrx said:
Hi Guys,
Isn't there a setting in the Advanced Config Tool to set the amount of numbers to match on?
I thought the option was under 'Phone' -> 'Call ID match'
I have mine set to 8 digits and I thought this got around the number prefix issue.
Sorry if this isn't the case.
D.
Click to expand...
Click to collapse
This works!

Motorola XT532 - CallID issues

Hi to all I'm using the 4.36C ROM for Motorola XT532 and i have problem with the call ID.
Im from Buenos Aires, Argentina (area code 011) and i use the phone in english (not so much options).
Here when i receive a phone call the number is 11xxxxyyyy, but when i recieve a sms the same number is 011xxxxyyyy.
My old chinese dual sim phone can handle this diference and shows me the contact. But the XT532 only show me the contact if the number is exactly the same.
If i save the contact with 011..., i cant see the contact name when it call me, but i see correctly the SMS from it.
If i save the contact with 11..., i see the number in the SMS but not in the calls.
If i save the contact with +5411..., nothing works.
What part of the phone handle the contact matching? ContactsProvider?
fabiar said:
Hi to all I'm using the C ROM for Motorola XT532 and i have problem with the call ID.
Im from Buenos Aires, Argentina (area code 011) and i use the phone in english (not so much options).
Here when i receive a phone call the number is 11xxxxyyyy, but when i recieve a sms the same number is 011xxxxyyyy.
My old chinese dual sim phone can handle this diference and shows me the contact. But the XT532 only show me the contact if the number is exactly the same.
If i save the contact with 011 i cant see the contact name when it call me, but i see correctly the SMS from it.
If i save the contact with 11, i see the number in the SMS but not in the calls.
What part of the phone handle the contact matching? ContactsProvider?
Click to expand...
Click to collapse
I flash the B ROM and the callID works!!
How i can extract the software parte that manage callID from my actual ROM (B) and then put in the C version after flashing?
This way i have the last firmware and call ID working!
SOLVED!
I can confirm that 4.37C solve this issue!!!!

8312

Hello I have big problem with my Oneplus one
I remember that today I have entered this code with dialer *#*#2288#*#*
Now the phone for any calls that I receive tells me unknown number and if I try to call a number on the other side tell me that the call is seen as a private non-issue.
I went into the settings and the chimeras show number is activated.
Can you help me ? pleaseee

Can't use Whatsapp

So about a month ago I changed my carrier and number, but because I wanted to recover my old number (a process that in Brazil can take any amount of time) I got a temporary one and kept using my old number's account on Whatsapp. I had done it before and never had a problem.
Not immediately but two weeks ago I started having problems with new contacts: I saved them on my contact list but their name wouldn't appear on Whatsapp, only the number and they couldn't see my profile picture. After a while this became annoying so I tried uninstalling the app. I installed it again and it gave a warning that because I was using a custom ROM I might experience some problems, but I figured it should be customary with Cyano. Sure enough, I had to validate my number again. But I never received the text message or the call even though my phone signal is perfect, and now it says I have to wait 24 hours to try again :'(
Help please?
OPO running stock CM ROM 12.1.1-YOG7DAS2K1
There's an option to receive your code via voice call instead of SMS. Did you try that?
leximu5 said:
There's an option to receive your code via voice call instead of SMS. Did you try that?
Click to expand...
Click to collapse
Yes, that also didn't work. Actually, that's how they blocked my number for 24 hours the second time I tried.
Good that you let us know, It's best to not contact the whatsapp support because they are known to be mad sharks from outerspace with lasers mounted on their heads. /s
Ok, jokes aside. Just contact them here https://www.whatsapp.com/contact/
You might also try to deinstall WhatsApp and install the latest version from their website:
https://www.whatsapp.com/android/
You could also check if any permissions have been accidentaly removed from whatsapp within CyanogenOS.
Is the number that you are trying to register with in active service?
The problem here might be that you are trying to register with your old number and expecting to get a call/SMS on your temporary number. You can try registering with the number you're currently using and then change numbers once you have access to the old number.
AcmE85 said:
Good that you let us know, It's best to not contact the whatsapp support because they are known to be mad sharks from outerspace with lasers mounted on their heads. /s
Ok, jokes aside. Just contact them here https://www.whatsapp.com/contact/
You might also try to deinstall WhatsApp and install the latest version from their website:
https://www.whatsapp.com/android/
You could also check if any permissions have been accidentaly removed from whatsapp within CyanogenOS.
Click to expand...
Click to collapse
Haha ok sorry, it didn't even occur to me Whatsapp had a contact center! I did contact Oneplus' and it was terrible. Thanks!
pb_virus said:
Is the number that you are trying to register with in active service?
The problem here might be that you are trying to register with your old number and expecting to get a call/SMS on your temporary number. You can try registering with the number you're currently using and then change numbers once you have access to the old number.
Click to expand...
Click to collapse
Actually it was a problem with my carrier, I was able to make calls but not receive them for a few days. They reset something on their system and it worked again. Thanks for the suggestions.

Caller ID issue

I am wondering if anyone had this issue after rooting the phone, but when I receive calls, their caller ID comes wrong: The number is always is missing the country code:
for example, instead of receiving +1 248 123 4567, i get +248 123 4567. So not only saved numbers are not recognized because they do not match the caller id, but if i let the call stop and try to call back that missed call, I get the operator's automated message saying that the dialed number is wrong.
Any idea about how to fix this?
tuntex said:
I am wondering if anyone had this issue after rooting the phone, but when I receive calls, their caller ID comes wrong: The number is always is missing the country code:
for example, instead of receiving +1 248 123 4567, i get +248 123 4567. So not only saved numbers are not recognized because they do not match the caller id, but if i let the call stop and try to call back that missed call, I get the operator's automated message saying that the dialed number is wrong.
Any idea about how to fix this?
Click to expand...
Click to collapse
Go to phone/settings/calls and disable/enable assisted calling
Plus set your current country to match the country code
luis052593 said:
Go to phone/settings/calls and disable/enable assisted calling
Plus set your current country to match the country code
Click to expand...
Click to collapse
I tried both enabled and disabled assisted dialing. Problem still persisting. Country code is matching (USA). Any hints?
tuntex said:
I tried both enabled and disabled assisted dialing. Problem still persisting. Country code is matching (USA). Any hints?
Click to expand...
Click to collapse
My phone was doing the same. I downloaded prefixer from playstore and its fixed now
NvWatts said:
My phone was doing the same. I downloaded prefixer from playstore and its fixed now
Click to expand...
Click to collapse
I installed prefixer a couple of days ago... still not fixed. Can you walk me through how you made it work please?
My phone keeps getting worse... home screen changing to pink randomly, dialtone not working anymore. Rooting my phone was the biggest mistake ever. I wish i could reverse all this process.

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