I'm pretty sure this is going to be a hardware problem, but I wanted to see if anyone has experienced anything similar. Yesterday, without any reason, the keyboard on my dock stopped working. The touchpad, USB port, card reader, and charging port all still work, but nothing is coming from the keyboard. Even the caps lock key is not lighting up when I press it. I'm hoping I can crack it open and it'll be a simple repair, but I wanted to know if anyone else had experienced this.
Ribbon Cable
I solved my own problem. I don't have a star driver with me (on the road for work), so I didn't think I would be able to open the dock until I got home. However, I found I was able to open the top edge sufficiently to see that the ribbon cable from the keyboard was completely detached. The retainer was locked, so I'm wondering if it came like that from the factory and just finally came loose after two years.
Related
I just got a nexus one dock delivered this morning... but nothing happens when I put my phone in.
I had the desire rom so I flashed cynogen and tried and still nothing.
I am guessing its faulty but there isn't anyway for me to actually be sure is there?
I guess I will just have to contact HTC support and get it replaced!
Spinstorm said:
I just got a nexus one dock delivered this morning... but nothing happens when I put my phone in.
I had the desire rom so I flashed cynogen and tried and still nothing.
I am guessing its faulty but there isn't anyway for me to actually be sure is there?
I guess I will just have to contact HTC support and get it replaced!
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When your drop it into the dock, does it show charging? You could just have a set of dirty contacts - a quick swipe with a pencil eraser is an easy way to make sure they're clean.
Are you running a N1 ROM now (Stock, Cyan, Enmother, MCR)? If so, dock it and head to settings and there should be a "dock" option there now once you've docked.
Thanks for telling me to try that.
I can't figure out what the problem is. I did get it to work by pushing the USB wire into the dock and plug connector.
That makes me think that the USB wire is damaged but it seems to not require any pressure to work fine on my HD2 (as its the same connector) so I am a bit stumped by this!
Spinstorm said:
Thanks for telling me to try that.
I can't figure out what the problem is. I did get it to work by pushing the USB wire into the dock and plug connector.
That makes me think that the USB wire is damaged but it seems to not require any pressure to work fine on my HD2 (as its the same connector) so I am a bit stumped by this!
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Are you using the wall charger or USB charger? If it's the USB charger give it a shot with the wall charger. They say don't use the USB charger and the only reason I can think of is that the USB charger only provides .5A and that may not be enough to power the dock and charge at an acceptable voltage.
I am using the wall charger now but I am UK based so I am not using the suplied charger - rather my HD2 wall adapator and USB cable although that shouldn't effect how it works clearly.
I do wonder if the invisible shield may be causing part of the problem.
It doesn't "slide" into the dock I have to push it even though the bottom part of the phone has no protector (as I removed the shield from there) it does seem to be super temperamental to the EXACT angle and position I have it in the dock...
Spinstorm said:
I am using the wall charger now but I am UK based so I am not using the suplied charger - rather my HD2 wall adapator and USB cable although that shouldn't effect how it works clearly.
I do wonder if the invisible shield may be causing part of the problem.
It doesn't "slide" into the dock I have to push it even though the bottom part of the phone has no protector (as I removed the shield from there) it does seem to be super temperamental to the EXACT angle and position I have it in the dock...
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As long as it's pushing 1V I don't see why there'd be any problem if it's not the "supplied" charger.
Can you tell if the phone is making good contact on the bottom? You should be able to see the pins actually depress and "disappear" as the phone pushes them down into the dock.
which dock have you got
I'd have thought the problem would be the skin blocking the three contacts ( is it a genuine dock?
Jamie
with the invisible skin I need to push the phone in a little as well. The skin makes the phone not fit as well so that may be your issue, not the dock.
jsapp said:
with the invisible skin I need to push the phone in a little as well. The skin makes the phone not fit as well so that may be your issue, not the dock.
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^^^^This^^^^
I removed the protector totally and it still requires pushing into the dock and then it seems to randomly disconnect the charging for no reason after a couple of seconds.
It must be that the dock is faulty (of course it could be my phone but I can't test that out so I will assume it is the dock).
I e-mailed HTC who said if I phone them they will sort out a replacement.
They seem quite efficient so far although I haven't phoned them yet!
I have to be honest I am not impressed with the dock... sure it looks nice and the bluetooth streaming is cool but even if mine worked perfectly and charged the phone - the phone slips out if I touch it anywhere - it must be the most unsafe dock ever. Forget using the phone in the dock. It won't stay in it if you press it....
I have had a UK SII since launch (originally on O2) but rooted and now using CM9.
Ive noticed recently that my charger needed to be wiggled a bit in the port for the phone to start charging.
Now it seems to have gotten worse and now i have to have the plug tilted in the usb port at a certain angle and apply pressure to it for it to start charging. Ive tested with 4 different leads. Connected to my laptop and phone keeps on flicking to usb debugging message so i am presuming the connections in the usb port are faulty.
Ive also cleaned a load of fluff out from it and its still the same.
The phone is just under a year old... so im hoping its covered for a 2 year cover like my old Sony Erricson phone.
Do you think they will repair this fault or make me pay due to excessive wear n tear?
I charge once a day over night, and dont use the port for much else apart from probably undre 20times connected to laptop.
Thanks
did you try the cable with something else than your phone? It looks like it's probably some broken part of the cable inside, but try anyway.
If it works fine with everything else it's your phone, if doesn't work with other things it's the cable and i'm not sure if they would replace it, because it could be your fault if it's the cable.
Vincentmrl said:
did you try the cable with something else than your phone? It looks like it's probably some broken part of the cable inside, but try anyway.
If it works fine with everything else it's your phone, if doesn't work with other things it's the cable and i'm not sure if they would replace it, because it could be your fault if it's the cable.
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As I described above... i have tested the phone with 4 different usb cables/chargers.
I'll start from the beginning. I noticed my phone's screen would kinda freeze or blur like a static tv. The screen would dim when I slide it open. I figured it would be either one of these 2: the lcd screen or the main flex cable. I had already replace the digitizer like 4 months before this and the digitizer work great after installation.
Here's my problem. Now that I installed the main flex cable the lcd works great but the digitizer stopped responding. I also noticed that the phone will only charge if I turn the phone off then plug in the charger then turn the phone back on. If the phone is on and I plug in the charger the phone will work for like 5 seconds then it will freeze then restart by it self. Its wierd.
I checked the cables, all the cables, to make sure they were all properly connected and locked. Everything inside, hardware related is working.
Here's something else that is important. My mother has the exact same phone as me. So, I switched the earpiece flex cable, (I thought maybe it was this cable that could be malfunctioning), from both phones to see if this cable was the problem. The lcd on my phone still worked but still no digitizer response. Here's what is crazy about this. Now my mothers phone does not work. I installed her original cable and rechecked all cables and now her phone has the same problem!
I came to the conclusion that there is a slight chance that it might be a minor cable mistake that I made on BOTH phones -or- There is some sort of software or firmware or something that needs to be installed. (Like when installing a new printer on a computer, you would need the installation CD) Maybe after I unlocked and pulled the main flex cable some sort of memory was interrupted or something. Although I am not sure if that is even possible...but umm...yeah. Any help?
Hello all,
I bought a longer replacement charging cable (non official) for the Tablet/Keyboard. Plugged it into the Keyboard and charged fine. The issue was taking the b*gger out. I gently tried to ease it out. No dice. A little more force caused it to break into 2 leaving the main part of the cable still stuck in the Keyboard charging port. I had to remove it by using needle-nosed pliers.
Now it's out my original charging cable will not properly fit in and I can hear a very faint clicking from the keyboard and the orange light flashes but no charge.. The original cable fits perfectly into the tablet.
I am assuming that I have knackered the keyboard charging port and may need to replace it.
So my 2 questions are:
1. What is the exact part number I need for the charging port for the keyboard it i need to replace?
2. Could there be a work around for this? (which i doubt)?
Many thanks in advance for advice offered.
Best wishes
Stiltonpie
Hi guys!
I'm a fresh Pixel 2 user (and for now, I love the device), but a very strange thing occurred to me. I unboxed the phone, connected the cables to transfer the data from my old Nexus, and everything went smoothly, the cable connected easily and firmly. When I came home and wanted to connect the charger I noticed I can't push the USB-C cable in - it was getting stuck before being pushed completely, and the phone wouldn't charge. I looked closely into the charging port thinking that maybe some small debris was locked inside, but instead I've seen a crooked metal brace (closeup photo attached, the part was really small) that seemed loose and was blocking the connector to go fully inside. I didn't know what it was, but I used a toothpick to try to lock it in place or at least see if it's really loose, but upon touching it simply came out from the port and hit the floor.
The port now works flawlessly, it charges, it connects to the computer, nothing seems lose, the cable sits tight, and it looks perfectly normal to me. I checked some other USB-C devices I have if they have similar metal thing inside, but none does. The port now looks like all other USB-C ports I've seen.
I wouldn't expect anything to come out of the charging port in a new phone though. Would you have any idea what's the purpose of this metal brace in the Pixel's port, and what could've happened that it got detached from the port? Should I be worried or just throw it into the bin and forget?
I'd appreciate any clues and insights
Thanks!
M.
This looks like half of the metal usb shield inside your port. If you look deep inside there should be another half (or maybe it's fallen out). The purpose of this part is purely to reduce electrical noise at the point of the connector, so you shouldn't really see any charging issues with it out, although you may run into the occasional data transfer issue.
Thanks, that's reassuring I don't really see the second half, but everything is working smoothly so I will not be too bothered then.
Keep the part. The phone is faulty. If you don't have problems, wait until the warranty is nearly out and then RMA the phone to get a 'new' one
This exact thing just happened to my Pixel 2 phone. I hope I don't have any problems. I know this is an old post. Did it ever cause you any problems?
maticomp said:
Hi guys!
I'm a fresh Pixel 2 user (and for now, I love the device), but a very strange thing occurred to me. I unboxed the phone, connected the cables to transfer the data from my old Nexus, and everything went smoothly, the cable connected easily and firmly. When I came home and wanted to connect the charger I noticed I can't push the USB-C cable in - it was getting stuck before being pushed completely, and the phone wouldn't charge. I looked closely into the charging port thinking that maybe some small debris was locked inside, but instead I've seen a crooked metal brace (closeup photo attached, the part was really small) that seemed loose and was blocking the connector to go fully inside. I didn't know what it was, but I used a toothpick to try to lock it in place or at least see if it's really loose, but upon touching it simply came out from the port and hit the floor.
The port now works flawlessly, it charges, it connects to the computer, nothing seems lose, the cable sits tight, and it looks perfectly normal to me. I checked some other USB-C devices I have if they have similar metal thing inside, but none does. The port now looks like all other USB-C ports I've seen.
I wouldn't expect anything to come out of the charging port in a new phone though. Would you have any idea what's the purpose of this metal brace in the Pixel's port, and what could've happened that it got detached from the port? Should I be worried or just throw it into the bin and forget?
I'd appreciate any clues and insights
Thanks!
M.
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luisenriquereyes said:
This exact thing just happened to my Pixel 2 phone. I hope I don't have any problems. I know this is an old post. Did it ever cause you any problems?
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Click to collapse
No, everything was fine with the phone afterwards - at least for that reason. I had to RMA it for failing display though after few months of use, so I no longer have that particular one. With the replacement the metal brace is still intact.