Moto g UK o2 pay and go question - Moto G Q&A, Help & Troubleshooting

Hi my wife bought an o2 moto g pay and go yesterday. When we were playing with the one in the shop it had the option to change network mode to 2g or 3g I assume it was running 4.3
The one we bought has 4.4.2 on it and the 2g option has been removed from the menu.
We have a very poor 3g signal in the house and her old phone worked well on the 2g network hence why we bought the moto g as I thought we could select 2g mode.
Are there any ways to change to 2g or gsm.
Or would I flashed it with UK firmware will I have the 2g / 3g option back.
Any help appreciated
Garry
Sent from my Nexus 5 using Tapatalk

garryboy said:
Hi my wife bought an o2 moto g pay and go yesterday. When we were playing with the one in the shop it had the option to change network mode to 2g or 3g I assume it was running 4.3
The one we bought has 4.2.2 on it and the 2g option has been removed from the menu.
We have a very poor 3g signal in the house and her old phone worked well on the 2g network hence why we bought the moto g as I thought we could select 2g mode.
Are there any ways to change to 2g or gsm.
Or would I flashed it with UK firmware will I have the 2g / 3g option back.
Any help appreciated
Garry
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Go on dialer and hit these keys *#*#4636#*#* and then go to Phone Information and then to the bottom and change to GSM ONLY

NextGenGTR said:
Go on dialer and hit these keys *#*#4636#*#* and then go to Phone Information and then to the bottom and change to GSM ONLY
Click to expand...
Click to collapse
Brilliant mate. Thanks for swift reply
Sent from my Nexus 5 using Tapatalk

Related

[Q] I lost LTE on AT&T

I was on a trip recently and I turned off LTE through quick tile because the place I was staying at did not have LTE. Now, I seem to be stuck on HSPA.
I reset network settings and even did a complete wipe of everything and I am still stuck on 3G. I have Preferred network type set to LTE (recommended). I am using the ATT LTE access point (screenshot attached).
Any ideas? Any way to check if it's hardware of software? I am running 44S.
I used to have LTE here and my gf's iPhone 6 has LTE in the same location.
tehcypress said:
I was on a trip recently and I turned off LTE through quick tile because the place I was staying at did not have LTE. Now, I seem to be stuck on HSPA.
I reset network settings and even did a complete wipe of everything and I am still stuck on 3G. I have Preferred network type set to LTE (recommended). I am using the ATT LTE access point (screenshot attached).
Any ideas? Any way to check if it's hardware of software? I am running 44S.
I used to have LTE here and my gf's iPhone 6 has LTE in the same location.
Click to expand...
Click to collapse
I'd think the only reason it'd be hardware is if something went belly up. Seems doubtful to me as bard hardware is fairly rare. More likely software. A few times I've lost LTE after changing out my sim card, and only the phone company doing some type of reset has 'fixed' it. Not often, but enough to be a PITA.
tehcypress said:
I was on a trip recently and I turned off LTE through quick tile because the place I was staying at did not have LTE. Now, I seem to be stuck on HSPA.
I reset network settings and even did a complete wipe of everything and I am still stuck on 3G. I have Preferred network type set to LTE (recommended). I am using the ATT LTE access point (screenshot attached).
Any ideas? Any way to check if it's hardware of software? I am running 44S.
I used to have LTE here and my gf's iPhone 6 has LTE in the same location.
Click to expand...
Click to collapse
Add "hipri" under APN Type, save, reboot & see if that helps. :fingers-crossed:
Put your sim in your gf iPhone and let it get an Att signal then put the sim back in the opo that's what I did with my phone and it worked
Sent from my A0001 using XDA Free mobile app
nasseem said:
Put your sim in your gf iPhone and let it get an Att signal then put the sim back in the opo that's what I did with my phone and it worked
Sent from my A0001 using XDA Free mobile app
Click to expand...
Click to collapse
I tried that. I also put my sim in other OPO and it got LTE. I get LTE with my sim card on OPO thats usually on t-mobile (but his sim did not get LTE on my phone). I also tried my SIM in a nexus 5 and that got LTE as well.
Im fairly sure its hardware failure
tehcypress said:
I tried that. I also put my sim in other OPO and it got LTE. I get LTE with my sim card on OPO thats usually on t-mobile (but his sim did not get LTE on my phone). I also tried my SIM in a nexus 5 and that got LTE as well.
Im fairly sure its hardware failure
Click to expand...
Click to collapse
if t mobile lte works on your opo and not at&t, im sure it's at&t issue.. Do you have a global/international opo unit?
apartmentpasig said:
if t mobile lte works on your opo and not at&t, im sure it's at&t issue.. Do you have a global/international opo unit?
Click to expand...
Click to collapse
I was not able to get LTE with the T-Mobile sim. However the other opo got LTE with my ATT sim.
I have the Global version

[Q] No 3G/LTE signal. only G

i have problem with my data connection. when i set the preferred network to WCDMA only and LTE only. my phone has no signal at all. i have a strong 3G connection on my other phones.
is it a baseband problem?
if it is. how to flash the correct baseband for my F350L?
or this maybe a hardware problem?
thanks guys. appreciate who will help
bartdotnet said:
i have problem with my data connection. when i set the preferred network to WCDMA only and LTE only. my phone has no signal at all. i have a strong 3G connection on my other phones.
is it a baseband problem?
if it is. how to flash the correct baseband for my F350L?
or this maybe a hardware problem?
thanks guys. appreciate who will help
Click to expand...
Click to collapse
I see that you are from Manila and using a F350L please check supported bands by your network and the supported bands of F350L if they are compatible.
i did check it and it is same bands use here. there are f350L users here with no problems using their 3G connection.
My F350L is LTE-8 other F350L are LTE-A. I suspect that this two have different band
I am having the same Problem up here in Ohio
No matter what I try I can not seem to get this phone to do anything besides just G I am running the F350S on AT&T
Please look in Dialer with 5457#*350# and activate your Bands
Still no dice
letschky said:
Please look in Dialer with 5457#*350# and activate your Bands
Click to expand...
Click to collapse
I put the Checkmarks on the bands that AT&T Supports. But I am still only getting G
I have the same problem, you have a solution ?
Hi folks, I am Nigerian and I use an LG G Pro (D838). Some days back i noticed that i had no network on my phone so I tried inserting another sim into the device and still got the same result but other devices around had network coverage. I changed the network mode to GSM only and got 2G but WCDMA only gives me nothing. I have tried other sims on GSM only mode and got 2G but when i change the mode to WCDMA only, i get nothing at all. Have also put it to GSM/WCDMA auto but keeps giving me just 2G network only. I have even had to downgrade the OS from android 5.0.1 to 4.4.2 as suggested by a friend and still got the same issue. Please, what should i do??????
Same problem overhere Lg g pro 2 though F350k
I have the same problem in Holland. I have the F350k variant) 3G is in Holland 900/2100. The phone has despite of the advertisement text !!! by selling (900/2100) 850/1900/2100. The 2100 band is the same so should work.
Tried a lot. By the way last software and Androi 5.0.1.
The Sim is not the problem, the APN setting not, ........
any suggestions?
Could it be somewhere oleh software??????
DSpartan said:
Hi folks, I am Nigerian and I use an LG G Pro (D838). Some days back i noticed that i had no network on my phone so I tried inserting another sim into the device and still got the same result but other devices around had network coverage. I changed the network mode to GSM only and got 2G but WCDMA only gives me nothing. I have tried other sims on GSM only mode and got 2G but when i change the mode to WCDMA only, i get nothing at all. Have also put it to GSM/WCDMA auto but keeps giving me just 2G network only. I have even had to downgrade the OS from android 5.0.1 to 4.4.2 as suggested by a friend and still got the same issue. Please, what should i do??????
Click to expand...
Click to collapse
Hello everybody,
I try all you change and nothink,
I think we need to change your imei, add d838 imei
I try and i give you more information.
The imie is for d838 already...how aure are you dat after chaging the imie, it will work? And how do i go about changing the imie? Thanks
http://forum.xda-developers.com/lg-g3/general/request-3g-2g-lte-d850-t3300908...guys try this link
Did you get at least UMTS/WCDMA ?
have same problem too.
tried the qpst and the instruction but it didn't recognize my phone.
i have same problem with my f350l
need qcn file to fix it. but i can't find qcn file. (
bartdotnet said:
i have problem with my data connection. when i set the preferred network to WCDMA only and LTE only. my phone has no signal at all. i have a strong 3G connection on my other phones.
is it a baseband problem?
if it is. how to flash the correct baseband for my F350L?
or this maybe a hardware problem?
thanks guys. appreciate who will help
Click to expand...
Click to collapse
Which Rom you are using?
wandy77 said:
Hello everybody,
I try all you change and nothink,
I think we need to change your imei, add d838 imei
I try and i give you more information.[/QUOT
Hello, I am from Nigeria.
I bought my LG D838 on eBay in May 2015 and was quite impressed with the performance but my pride and happiness was short lived. I woke up one morning in December 2015, and noticed I didn't have any cell reception. I checked with my siblings and I seemed to be the only one who had no cell reception on the same network as theirs.
I swapped SIMS of other networks into my phone but still to no avail but funny thing was that whenever I change network mode to 2G only, I get reception but switching back to 3G only mode gave me nothing at all...this happened a few days after I updated the OS with a 50MB patch file using OTA as prompted. I have been writing to LG since then but no reply and it has frustrated me so much as I bought this phone for about USD 398 and didn't even get to use it up to a year. I managed it on 2G while trying to contact LG about it until the Wi-Fi and Bluetooth stopped responding also. I need the NV and QCN backup file for this phone in order to get it running again…I would really love to see this beauty run again. Please help me out.
You can contact me or send the file to [email protected]. I am open to suggestions.
Thanks in anticipation.
Click to expand...
Click to collapse

Moto G and APN Settings

I have had my Moto G 3rd gen for about a week now and I am using AT&T. I've had decent coverage and have been able to use LTE but I am using the default APN that the phone provides when adding a SIM card. I also notice that when I am not using LTE the phone drops back to 3G.
I have not found any information about the correct APNs for my carrier. Is HSPA+ supported for this phone on AT&T and are the default APNs the best setting to use?
I don't have the phone, but it could be that with the stock ROM, it will only show 3G even if you are actually using HSPA+. I am using the 1st gen Moto G, and that is what it showed until we got lollipop. Now it shows H when we are on HSPA/HSPA+. Maybe Motorola went back to that on the 3rd gen G? You can find out by going into settings and then looking at the SIM settings and check if you are on UMTS (3G) out HSPA (3G also but with better data speeds).
Edit: oh , and yes, the phone does support the HSPA bands on AT & T).
Sent from my Moto G XT1034 using Tapatalk
alfick3 said:
I don't have the phone, but it could be that with the stock ROM, it will only show 3G even if you are actually using HSPA+. I am using the 1st gen Moto G, and that is what it showed until we got lollipop. Now it shows H when we are on HSPA/HSPA+. Maybe Motorola went back to that on the 3rd gen G? You can find out by going into settings and then looking at the SIM settings and check if you are on UMTS (3G) out HSPA (3G also but with better data speeds).
Edit: oh , and yes, the phone does support the HSPA bands on AT & T).
Sent from my Moto G XT1034 using Tapatalk
Click to expand...
Click to collapse
Thanks for the info. I checked in the settings when my status bar says 3G and I can confirm that I am on HSPA+. As far as APNs go, is it best to stick with the default configuration or is there a place where I can find other APNs?
Sent from my MotoG3 using Tapatalk
Do you get descent LTE? You apparently get good H+, so I'd just leave well enough alone.
Sent from my Moto G XT1034 using Tapatalk
alfick3 said:
Do you get descent LTE? You apparently get good H+, so I'd just leave well enough alone.
Sent from my Moto G XT1034 using Tapatalk
Click to expand...
Click to collapse
Yes LTE is fairly stable. Thanks for your help!
Sent from my MotoG3 using Tapatalk

Using PR 5.1.1 on Tmobile --- What are the best settings?

Hi Everyone,
I picked up the phone during the EBAY $249.00 sale and really like the phone, however I hated the ATT Bloatware.. I flashed the PR 5.1.1 firmware and really like how clean it is, however I am not getting good speeds on Tmobile. In the mobile network settings there is no option for LTE. I have gone into the service menu and changed the band to 4 and can get LTE, however it is really slow, I have also chosen band 17 and getting OK speeds using HSPA+, however no LTE and when I reboot the phone it resets the bands to the default settings...
Any one have any ideas or suggestions?
Thanks,
Chris
I am also having the same problems. I actually have a working AT&T SIM, and I can verify the LG phone can pick up LTE 100% , but with a T-Mobile SIM I can only get HSPA+ (using LTE discovery). I am testing this literally in front of the T-Mobile headquarters in the Seattle area, so I think this is unlikely to be some sort of cell tower issue. My iPhone is using LTE in the same location without any issues. When I use 277634#*# and select band 17 and GSM/WCDMA/LTE Auto , it seems to trigger LTE once a a while, but it never holds for too long.
By the way, I am intrigued that someone in Youtube says it is possible to enable band 12 for this H950 model (just search "band 12 LG Flex 2 T-mobile" in Youtube). Maybe this is fake info?!?
Walkamo said:
Hi Everyone,
I picked up the phone during the EBAY $249.00 sale and really like the phone, however I hated the ATT Bloatware.. I flashed the PR 5.1.1 firmware and really like how clean it is, however I am not getting good speeds on Tmobile. In the mobile network settings there is no option for LTE. I have gone into the service menu and changed the band to 4 and can get LTE, however it is really slow, I have also chosen band 17 and getting OK speeds using HSPA+, however no LTE and when I reboot the phone it resets the bands to the default settings...
Any one have any ideas or suggestions?
Thanks,
Chris
Click to expand...
Click to collapse

help needed to use 4g only Sim in 3g phone(devs help)

Hi guys recently reliance jio in india launched new 4g service with 4 GB daily free usage for 4 months and unlimited calls for free. they only provide service to 4g lte phones.I know that I will get only 3g speed but that's not a problem. Is there any tricks to use 4g sim on 3g phone. I tried dialing *#*#4636#*#* and selected lte but the menu comes back to wcdma . is it possible to do system changes to trick the phone that it's network is 4g.I use cm 12.1 rooted. If any one can help it will be awesome.
bhavinlanse said:
Hi guys recently reliance jio in india launched new 4g service with 4 GB daily free usage for 4 months and unlimited calls for free. they only provide service to 4g lte phones.I know that I will get only 3g speed but that's not a problem. Is there any tricks to use 4g sim on 3g phone. I tried dialing *#*#4636#*#* and selected lte but the menu comes back to wcdma . is it possible to do system changes to trick the phone that it's network is 4g.I use cm 12.1 rooted. If any one can help it will be awesome.
Click to expand...
Click to collapse
In no way you can change the frequencies if phone's modem doesn't allow you. It's not just faking the icon on status bar.
Sent from my SM-G935F using Tapatalk
bhavinlanse said:
Hi guys recently reliance jio in india launched new 4g service with 4 GB daily free usage for 4 months and unlimited calls for free. they only provide service to 4g lte phones.I know that I will get only 3g speed but that's not a problem. Is there any tricks to use 4g sim on 3g phone. I tried dialing *#*#4636#*#* and selected lte but the menu comes back to wcdma . is it possible to do system changes to trick the phone that it's network is 4g.I use cm 12.1 rooted. If any one can help it will be awesome.
Click to expand...
Click to collapse
hi ....i guess the solution is here
https://forum.xda-developers.com/cr...ad-progress-please-leave-im-updating-t2871269
mrn219 said:
hi ....i guess the solution is here
https://forum.xda-developers.com/cr...ad-progress-please-leave-im-updating-t2871269
Click to expand...
Click to collapse
nice! but works only on qualcomm devices
Sent from my SM-G930F using Tapatalk
mrn219 said:
hi ....i guess the solution is here
https://forum.xda-developers.com/cr...ad-progress-please-leave-im-updating-t2871269
Click to expand...
Click to collapse
It just just unlocks available bands
If your modem does not have LTE band then its useless
It unlocks all bands which the modem supports nothing more
Wuby986 said:
nice! but works only on qualcomm devices
Click to expand...
Click to collapse
right...
The Hard Gamer said:
It just just unlocks available bands
If your modem does not have LTE band then its useless
It unlocks all bands which the modem supports nothing more
Click to expand...
Click to collapse
Idk... maybe the hardware supports it but needs some software changes ... like driver ...
My device (lenovo a3000h) apparently doesn't support 4g but there is "LTE" option in network type in "tablet information "...
I don't think that you can do that.
If the network only uses LTE bands, there's no way you can get '3G speeds' or use your SIM card in a phone that doesn't support LTE.
Sent from my SM-G935F
I tried to find what's the difference between 3g and 4g devices but couldn't find what i wanted ...
maybe both have the same hardware but 4g needs different software and stronger processor ...and they locked it in weak phones to prevent crashes...
how can i unlock my Sprint AQT80 to work on any LTE/CDMA newtork?
plz help and thanks in advanced

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