Pulled out my month old Nexus out of my pocket, and to my dismay, I found my LCD had cracked. The phone was not dropped or abused in any way and always had a tpu case on it. The glass is still perfect. The right half of the touchscreen works sporadically also so I'm assuming that both the LCD and Digitizer cracked. Pictures are attatched below. Will this be covered under LG's warranty or am I better off buying the parts and replacing it myself, as I have experience with fixing my own phones.
Personally I would not feel obligated to replace that myself, and there should be no reason for that to happen.
Sent from my HTCONE using xda app-developers app
aarongillion63 said:
Personally I would not feel obligated to replace that myself, and there should be no reason for that to happen.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
That's what I'm thinking, but LG said that I'd have to send it in for them to SEE if it would be covered under warranty, that I'd be responsible for the shipping charges to and fro, and that if they determined it wasn't covered that I'd be responsible for the repair charges. I want my phone fixed and I know it wasn't my fault, but I don't want to end up with a $300 repair bill, that's why I'm asking if anyone has experience with this type of situation.
mejorguille said:
That's what I'm thinking, but LG said that I'd have to send it in for them to SEE if it would be covered under warranty, that I'd be responsible for the shipping charges to and fro, and that if they determined it wasn't covered that I'd be responsible for the repair charges. I want my phone fixed and I know it wasn't my fault, but I don't want to end up with a $300 repair bill, that's why I'm asking if anyone has experience with this type of situation.
Click to expand...
Click to collapse
I would send it in take my chances. I would insist its a workmanship defect. Make sure you take plenty of pictures to demonstrate that their are no physical damage from the outside.
inspron said:
I would send it in take my chances. I would insist its a workmanship defect. Make sure you take plenty of pictures to demonstrate that their are no physical damage from the outside.
Click to expand...
Click to collapse
Agree. Don't be afraid to argue them on it either.
Sent from my HTCONE using xda app-developers app
Thanks guys. I'll take my chances with LG. Wish me luck
mejorguille said:
Thanks guys. I'll take my chances with LG. Wish me luck
Click to expand...
Click to collapse
Why are you going through LG and not through Google? I thought Google provides warranty for N5s.
dbman190 said:
Why are you going through LG and not through Google? I thought Google provides warranty for N5s.
Click to expand...
Click to collapse
I contacted google and the lady that answered told me that LG would offer me repair options and transferred me. Would a different rep let me do the fix through Google?
Google do RMA. LG do warranty repair. You can only RMA to google if you purchased from Play.
If you purchased from play, not sure why you're being sent to LG
Sent from my Nexus 5 using Tapatalk
rootSU said:
Google do RMA. LG do warranty repair. You can only RMA to google if you purchased from Play.
If you purchased from play, not sure why you're being sent to LG
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
He's being sent to LG because it's a cracked display. Not an RMA and not covered under warranty. You can put enough pressure on the glass to crack the LCD and not break the glass. That's most likely what happened here. OP I'd still send it to them but be prepared to pay for it. Good luck man.
theesotericone said:
Not an RMA and not covered under warranty.
Click to expand...
Click to collapse
So why are LG assessing whether it's covered by warranty?
Sent from my Nexus 5 using Tapatalk
rootSU said:
So why are LG assessing whether it's covered by warranty?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
They'll assess it. But I'd bet a lot of money they will say it's not covered. I've been wrong before so maybe the OP will let us know the outcome in a week or so.
Sure, they probably will but they have to assess it because its possible that a manufacturing defect meant it was predisposed to failure
Sent from my Nexus 5 using Tapatalk
mejorguille said:
Pulled out my month old Nexus out of my pocket, and to my dismay, I found my LCD had cracked. The phone was not dropped or abused in any way and always had a tpu case on it. The glass is still perfect. The right half of the touchscreen works sporadically also so I'm assuming that both the LCD and Digitizer cracked. Pictures are attatched below. Will this be covered under LG's warranty or am I better off buying the parts and replacing it myself, as I have experience with fixing my own phones.
Click to expand...
Click to collapse
Painful, how did it break in spite of the case?. But I think cracked lcd is not covered under warranty. You need to call up LG, they will first ask you to send the phone to inspect the condition and then give an estimate cost. So if you know how to do it its better you do it.
I'm no expert but that seems like a point of impact. You might've bumped into something (desk corner?) when it was in your pocket.
LG will want money, if they even are willing to fix it.
Sent from my Nexus 5 using Tapatalk
Related
Somehow my g2x was in my front pocket and the screen cracked. Screens still perfecrly vosoble just has a. Long crack across the top. Ruins just about all videos and pictures and i Never dropped it or anything ever. What's. Good excuse or complaint that I can tell T-Mobile so that they might send me a new one? Also this one has chip stability issues and some screen bleed
Sent from my LG-P999 using XDA App
You should have insurance on it, just say it was stolen.
When you keep a phone in the front pocket it can flex too much and crack the screen, especially when you sit down. Not a defect. TMO probably won't replace it.
fcisco13 said:
You should have insurance on it, just say it was stolen.
Click to expand...
Click to collapse
I do but then II still have to pay that 135$ deductible...
Sent from my LG-P999 using XDA App
jboxer said:
When you keep a phone in the front pocket it can flex too much and crack the screen, especially when you sit down. Not a defect. TMO probably won't replace it.
Click to expand...
Click to collapse
Like I said o can see the screen fine the screen itself isn't cracked just the glass above it. It's not distorting the picture or anything.
Sent from my LG-P999 using XDA App
The screen is about 50-60 on ebay plus you have to pay someone or do it yourself, so for another 60 you get a brand new phone..
If you send the phone to LG service they will replace the faceplate with the digitizer glass for about $70.00.
just tell tmobile ''hey my phones internet is never working anymore, and when i try and turn it on my phone crashes and re-boots, and it wont keep a charge even though i bought 2 extra batterys'' and they will send u a new one,,,,thats what i did when i dodnt know how to unroot the phone at first
Jesus... what's wrong with sending it to LG and paying 70 bucks? When your other electronics break, do you call up companies with **** excuses to get a replacement? At a restaurant, do you come up with a **** excuse so you don't have to pay for the food? It is because of people doing retarded **** like this the insurance rates are through the roof, we get our hand held everywhere like we are fuqing retards and companies are making warranty replacement policies unreasonable.
You broke it, pay up for a replacement.
Sent from my LG-P999 using Tapatalk
herzzreh said:
Jesus... what's wrong with sending it to LG and paying 70 bucks? When your other electronics break, do you call up companies with **** excuses to get a replacement? At a restaurant, do you come up with a **** excuse so you don't have to pay for the food? It is because of people doing retarded **** like this the insurance rates are through the roof, we get our hand held everywhere like we are fuqing retards and companies are making warranty replacement policies unreasonable.
You broke it, pay up for a replacement.
Sent from my LG-P999 using Tapatalk
Click to expand...
Click to collapse
I would normally agree, but in this case **** tmo, and lg, and nvidia, with all the issues every one had with this phone, (and don't say you don't cause i bet at least you have screen bleed) putting out ****ty, half-baked gb, nvidia holding back a2dp source. If it wasn't for the fine devs here phone would be handicapped.
I say make up the ****tiest most awful excuse, get a free phone and the 70 bucks you were gonna pay lg donate it to a dev(s).
Sure, I have screen bleed. The only time I notice it is when I crank up the screen brightness and launch a specific app. For all intents and purposes, this particular issue is a non-issue.
As for **** Nvidia, disagree here as well. Why should a company release their proprietary source? How come no one is *****ing at Google for not releasing the Gmail app source?
As for donating to the deb's - already did, to CM. Not sure about giving money to others who simply change a few lines of code in a mostly complete project.
Sent from my LG-P999 using Tapatalk
herzzreh said:
Jesus... what's wrong with sending it to LG and paying 70 bucks? When your other electronics break, do you call up companies with **** excuses to get a replacement? At a restaurant, do you come up with a **** excuse so you don't have to pay for the food? It is because of people doing retarded **** like this the insurance rates are through the roof, we get our hand held everywhere like we are fuqing retards and companies are making warranty replacement policies unreasonable.
You broke it, pay up for a replacement.
Sent from my LG-P999 using Tapatalk
Click to expand...
Click to collapse
No but of your food gets you sick or isn't cooked right you either don't pay for the Neal or you Complain and get a huge discount. I haven't complained about the issues I've had with my g2x once for imsix months now and they've managed to screw me over in two incidents recently trying to charge me several hundred dollars for no reason so this is such a small task o think they can oblige with
I swear I have never dropped the phone. Not once. It ducking cracked in my front pocket while I was STANDING. Thats not normal. Hearing you say this just makes me think your a hypocrite because I can guarantee you have complained about something and gotten it for less than it was at least once in your life.
Sent from my LG-P999 using XDA App
Tell them the phone shuts off by itself
Sent from my LG-P999 using xda premium
Phones are not meant to be put in a front pocket. That is damage due to misuse, period.
Even if tmo would replace ur phone / for any reason / they gonna charge u $99 or so for that broken screen or any other damages
Ya even if it is defective cracked screens aren't covered under warranty. And even if they send you a new one if you use another reason, as soon as they see the crack your gonna be charged for it. Trust me I learned the hard way.
Sent from my LG-P999 using xda premium
jboxer said:
Phones are not meant to be put in a front pocket. That is damage due to misuse, period.
Click to expand...
Click to collapse
So where exactly did we store our cell phones before clips came out? ...
Sent from my LG-P999 using XDA App
xsteven77x said:
Ya even if it is defective cracked screens aren't covered under warranty. And even if they send you a new one if you use another reason, as soon as they see the crack your gonna be charged for it. Trust me I learned the hard way.
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
Its actually more like 3-400 according to tmobile
Sent from my LG-P999 using XDA App
I say just pay the $135 deductible and you get a brand new phone. Then sell your broken g2x on craigslist for $80 or so and call it a day.
Accidents happen my friend whether you like it or not, that's why you get insurance.
facadewithin said:
So where exactly did we store our cell phones before clips came out? ...
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
+1
Also, I never had a screen break either though.
Sent from my LG-P999 using Tapatalk
Im going to buy 3D the seller told me that he is old abouth a month, can i check it for sure, is there a lifetimer that is not reset buy wiping device?
ul71m0 said:
Im going to buy 3D the seller told me that he is old abouth a month, can i check it for sure, is there a lifetimer that is not reset buy wiping device?
Click to expand...
Click to collapse
This phone was only released this summer. If it looks good (no scratches or dings) you should be ok.
But i guess the store where he bought it can check the serial number for you and say when it was sold.
I bougth other one with warranty but 3 months old and has screen protector and silicone case from start and its like new + i have warranty
Sent from my LG-P920 using XDA App
All of these have 2 years warranty and NONE of them are more than 7 months old.
Sent from my LG-P920 using xda premium
Yes i know but here we have phones with no warranty or any kind of paper old 5 months and sold as new just opened!
All of these have 2 years warranty and NONE of them are more than 7 months old.<br />
<br />
Sent from my LG-P920 using xda premium
Click to expand...
Click to collapse
Not always. I bought mine new from a reputable company boxed and everything and there's no warranty documents at all with mine.
Dave
Sent from my LG P920 using Tapatalk
mistermentality said:
Not always. I bought mine new from a reputable company boxed and everything and there's no warranty documents at all with mine.
Dave
Sent from my LG P920 using Tapatalk
Click to expand...
Click to collapse
In the UK we don't need any documentation for warranty as they use the Serial number/imei number etc and it comes as standard with all new products sold even if it's sold on.
projectsome said:
In the UK we don't need any documentation for warranty as they use the Serial number/imei number etc and it comes as standard with all new products sold even if it's sold on.
Click to expand...
Click to collapse
That's good to know. I just rechecked what came with my phone and it turns out I didn't notice a tiny piece of paper that does say there is a two year warranty but no forms to prove purchase in case of a claim so you must be correct that they can tell from your phone when it was purchased.
Though mine is rooted which invalidates warranty anyway.
Dave
Sent from my LG P920 using Tapatalk
U can unroot it
ul71m0 said:
U can unroot it
Click to expand...
Click to collapse
True but if a situation arose where phone was unusable I couldn't. Glad I rooted though
Dave
Sent from my LG P920 using Tapatalk
mistermentality said:
That's good to know. I just rechecked what came with my phone and it turns out I didn't notice a tiny piece of paper that does say there is a two year warranty but no forms to prove purchase in case of a claim so you must be correct that they can tell from your phone when it was purchased.
Though mine is rooted which invalidates warranty anyway.
Dave
Sent from my LG P920 using Tapatalk
Click to expand...
Click to collapse
Depends on what you're claiming for on the warranty I guess. If it's firmware then yes the warrantly would most likely become invalid but if it's hardware say like the screen or battery then I doubt they'd void the warranty.
I don't think alot of resellers (I assume) would care as they're not actually paying for the costs, LG is.
If you actually read all the stuff in the box you would know that ALL the handsets come with a two year warranty (verified by serial number) and that software mods do not invalidate the warranty. I know this for a fact having sent my o3d in for repair last month running selfkang and it came back, with selfkang still installed filly repair without so much as a blink of an eye from the repair team.
Sent from my LG-P920 using xda premium
hefonthefjords said:
If you actually read all the stuff in the box you would know that ALL the handsets come with a two year warranty (verified by serial number) and that software mods do not invalidate the warranty. I know this for a fact having sent my o3d in for repair last month running selfkang and it came back, with selfkang still installed filly repair without so much as a blink of an eye from the repair team.
Sent from my LG-P920 using xda premium
Click to expand...
Click to collapse
The warranty bit is a tiny piece of paper that had got slipped inside a foreign language mini booklet on mine so its not surprising I didn't notice it as I only read the english language booklet.
As for rooting you are wrong as during an exchange with lg uk last year where I was annoyed I might have to root to get gingerbread they told me rooting would invalidate my warranty. That was official lg reply so it must do.
Dave
Sent from my LG P920 using Tapatalk
pay attention to the state of the LGO3D
I seem to have hard bricked my Galaxy S3 on US Cellular. I was running Baked blackbean 6, and wanted to flash the latest modem for USCC to fix the absolutely terrible signal issues. I grabbed the zip and opened it up in mobile odin and told it to flash. My phone shut down and now won't do a thing. No download mode, no recovery, no notification light. When I plug it into my computer, the computer dings to say that something has been plugged in, but it doesn't show anything anywhere. It's not detected by odin.
So. I want to either fix it or get it replaced. I have done a bit of research, and it looks like a jtag fix is the only thing that'll work at this point. And the jtag fix I've found is for the international galaxy s3. I'd need the correct files for the USCC/Verizon S3. I've also seen that I can send it to some place online for $60 and they'll fix it. But that takes like 2 weeks. I was thinking about bringing it back to the store and asking for a replacement.
I'm figuring I should just bring it in and act dumb. Say it wouldn't turn on today when I got up. Then they put a new battery in it, and it still doesn't work. Then they give me a replacement. But I've never returned a device like this. Any tips regarding my issue?
Yes pay for the JTAG. You broke your phone not the carrier. Pay the extra for faster shipping and it only takes a couple days then.
Sent from my VS920 4G using xda app-developers app
kintwofan said:
Yes pay for the JTAG. You broke your phone not the carrier. Pay the extra for faster shipping and it only takes a couple days then.
Sent from my VS920 4G using xda app-developers app
Click to expand...
Click to collapse
I would go for that, except my phone was one of the phones with the signal issues. US Cellular started offering replacements for those. I hadn't brought mine in, as I wasn't feeling up to making everything stock again. So even if I did the jtag, then I'd still have a phone that didn't work right. That's why I don't feel wrong bringing it in for a free replacement if I can.
Does anyone have any tips on sweet talking a store rep into replacing your phone?
brendanvista said:
Does anyone have any tips on sweet talking a store rep into replacing your phone?
Click to expand...
Click to collapse
No. We don't have any advice for helping you commit fraud. Worst of luck to you in getting a new phone for free.
But other than that, good luck
Do you have insurance? I bricked my first S3 and suddenly couldn't find it got a replacement in 4 days ($50 or $100 cannot remember ).the glass.had also shattered or I would have tried to fix it.. The glass just shattered on my current one and I ordered 2 screens.. I am going to try and repair both devices (2 screens and 1hard brick )
My thoughts have insurance or fix it yourself
tomc99999 said:
Do you have insurance? I bricked my first S3 and suddenly couldn't find it got a replacement in 4 days ($50 or $100 cannot remember ).the glass.had also shattered or I would have tried to fix it.. The glass just shattered on my current one and I ordered 2 screens.. I am going to try and repair both devices (2 screens and 1hard brick )
My thoughts have insurance or fix it yourself
Click to expand...
Click to collapse
Great! So we have the OP asking for guidance on how to do a fraudulent warranty claim, and now another user is bragging about committing insurance fraud. Gee, I wonder why the prices of phones and phone service are so high??
Sent from the Shark Tank using XDA premium
landshark68 said:
Great! So we have the OP asking for guidance on how to do a fraudulent warranty claim, and now another user is bragging about committing insurance fraud. Gee, I wonder why the prices of phones and phone service are so high??
Sent from the Shark Tank using XDA premium
Click to expand...
Click to collapse
This isn't insurance fraud -- this is what insurance is for. Trying to get it warrantied is fraud, given that it was not the carrier's problem, but the insurance is there for accidental damage/loss. Accidently bricking the phone is definitely accidental damage and is clearly a legit insurance claim.
thisnamestoolong said:
This isn't insurance fraud -- this is what insurance is for. Trying to get it warrantied is fraud, given that it was not the carrier's problem, but the insurance is there for accidental damage/loss. Accidently bricking the phone is definitely accidental damage and is clearly a legit insurance claim.
Click to expand...
Click to collapse
If it's a legit insurance claim, why is it he "suddenly couldn't find it" then filed the insurance claim? Why didn't he just file the claim saying he bricked his phone flashing a custom ROM? Because he knew it would be denied. He purposefully flashed custom software which bricked his phone, nothing accidental about that. I'm quite certain he filed the claim as a lost phone, not that he bricked it flashing custom software. Try filling the claim as an accidental brick from flashing a custom ROM and see how far you get with that.
Sent from the Shark Tank using XDA premium
Idiots everywhere...
Sent from my SCH-I535 using Tapatalk 2
Mmm the sound of a hard brick just gets me all hot and bothered.
Sent from the Matrix
---------- Post added at 10:07 PM ---------- Previous post was at 10:00 PM ----------
All he has to say is it won't turn on. It's no fraud there. If you drive home drunk and crash the insurance won't say they aren't covering the damage to the vehicle because the driver was doing something he's not supposed to be.
Sent from the Matrix
I use insurance whenever I brick my phone. I dont think its fraud. If I'm paying $5 a month and a $100 deductible they better cover tinkering with the phone
Sent from my SCH-I535 using xda premium
I wouldn't recommend fraud but, for the ones who say its 'wrong' imsure when there not looking at xda there probably spanking it on another site..
Phones and bills are not high because of fraud
Its more because 'Obama phone' lol
Sent from my SCH-I535 using Tapatalk 2
If you don't have any cosmetic damage call samsung and say it died. You have a free one year manufacture warranty use it a lot of people don't I did twice. They send you a box to send your phone and send you a refurbished or new phone. They send the new device to your house with ups. The box they send for you to send your old phone is prepaid you just drop it off at the ups store. Don't waste your time with the carrier it only take a week the most to get your phone back man. Htc do the same accept they wanted me to pay for shipping.
Sent from my Nexus 7 using XDA Premium App
Terry_blair said:
I wouldn't recommend fraud but, for the ones who say its 'wrong' imsure when there not looking at xda there probably spanking it on another site..
Phones and bills are not high because of fraud
Its more because 'Obama phone' lol
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
Obama phone?
You're ridiculous. Quick, what's 20x20? No calculator!!
Obama's to blame for high prices Verizon service? Can I have some of what you're smoking? Seems very strong..
Sent from my SCH-I535 using Tapatalk 2
1ManWolfePack said:
Obama phone?
You're ridiculous. Quick, what's 20x20? No calculator!!
Obama's to blame for high prices Verizon service? Can I have some of what you're smoking? Seems very strong..
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
Everything is Obamas fault.. hell I stubbed my toe and instead of g damn it I yell Obama did it...
Sent from my SCH-I535 using Tapatalk 2
I dropped my freshly rooted One X, cracked the screen .Short of un-rooting my phone is there an easy way of replacing the screen? Or is there someone on XDA that could do this for me, of course I would pay you to have this done. I don't want to unroot to send it HTC. Thank you.
scrappy1959 said:
I dropped my freshly rooted One X, cracked the screen .Short of un-rooting my phone is there an easy way of replacing the screen? Or is there someone on XDA that could do this for me, of course I would pay you to have this done. I don't want to unroot to send it HTC. Thank you.
Click to expand...
Click to collapse
Do you have any mobile repair stores in your area? Since when did warranty cover cracked screens?
Sent from my Carbon-ize Evita using xda-developers app
Herc08 said:
Do you have any mobile repair stores in your area? Since when did warranty cover cracked screens?
Sent from my Carbon-ize Evita using xda-developers app
Click to expand...
Click to collapse
Never said a cracked screen was covered, only said if I had to send to HTC for repair, I didn't want to un-root. I googled it and watched a video on you tube http://www.youtube.com/watch?v=OIeO0DueMcg, from InjuredGadgets.com looks pretty simple so I ordered the repair and I'm gonna fix myself. A lot cheaper than having it repaired
scrappy1959 said:
Never said a cracked screen was covered, only said if I had to send to HTC for repair, I didn't want to un-root. I googled it and watched a video on you tube http://www.youtube.com/watch?v=OIeO0DueMcg, from InjuredGadgets.com looks pretty simple so I ordered the repair and I'm gonna fix myself. A lot cheaper than having it repaired
Click to expand...
Click to collapse
Where did you find the screen? I'm having trouble finding an AT&T-version compatible screen, and some sites say they are not interchangable (the non-AT&T and the AT&T).
thebobmannh said:
Where did you find the screen? I'm having trouble finding an AT&T-version compatible screen, and some sites say they are not interchangable (the non-AT&T and the AT&T).
Click to expand...
Click to collapse
I ordered it from injuredgadgets.com they are located in Georgia and offer 3 choices for the screen replacement, here is the link for the One X, http://www.injuredgadgets.com/HTC_One_X_s/1946.htm. I went ahead and got the complete LCD screen with digitizer, the reason being if your screen has not been replaced before most likely you will damage the digitizer trying to separate the LCD screen from the digitizer. With the repair kit plus the screen/digitizer cost $85, you can also send it to them and they will repair it for $150. Watch the video I posted in previous post, If you think you can do it order it and save yourself a few bucks.
Also if you are in major metro area I found some watch repair shops fix cracked screens as well.
Sent from my HTC One X using xda premium
scrappy1959 said:
I ordered it from injuredgadgets.com they are located in Georgia and offer 3 choices for the screen replacement, here is the link for the One X, http://www.injuredgadgets.com/HTC_One_X_s/1946.htm. I went ahead and got the complete LCD screen with digitizer, the reason being if your screen has not been replaced before most likely you will damage the digitizer trying to separate the LCD screen from the digitizer. With the repair kit plus the screen/digitizer cost $85, you can also send it to them and they will repair it for $150. Watch the video I posted in previous post, If you think you can do it order it and save yourself a few bucks.
Click to expand...
Click to collapse
Well I got my new screen w/digitizer and surprisingly it was pretty simple to do. Took all of about 45 minutes to do and probably should have taken no more than 30 minutes. It looks and works great.
scrappy1959 said:
Well I got my new screen w/digitizer and surprisingly it was pretty simple to do. Took all of about 45 minutes to do and probably should have taken no more than 30 minutes. It looks and works great.
Click to expand...
Click to collapse
Hello,
I recently cracked my screen and I would like to replace it on my own but i have the following question:
Did they send you an HTC One X Screen or is is the same for the Evita Device for this (AT&T is the one that I have)
Thank you!
Will look inside my phone to see if it's been modified? I did the speaker mod where you open it up to get louder volume and compared it to my brother who got Hus Nexus 5 two weeks after I did when it launched and his phone is way louder and clearer. His phone also can get LTE mine can't
Sent from my Nexus 5 using Tapatalk
Wouldn't surprise me if they did. What type of mod did you do?
The mod with the needle and poking holes into the plastic speaker portion.
Sent from my Nexus 5 using Tapatalk
You've voided warranty as I'm sure you know.
-----------------------
Sent via tapatalk.
I do NOT reply to support queries over PM. Please keep support queries to the Q&A section, so that others may benefit
I'm sure there's a way to hide that/get away with it.
Sent from my Nexus 5 using Tapatalk
IIMaxII said:
I'm sure there's a way to hide that/get away with it.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Deliberately hiding it would be fraudulent. You'll get no advice on that here. You'll just have to send them it an if they ask, admit it.
-----------------------
Sent via tapatalk.
I do NOT reply to support queries over PM. Please keep support queries to the Q&A section, so that others may benefit
IIMaxII said:
I'm sure there's a way to hide that/get away with it.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
First of all this stuff isn't supposed to be talked about on XDA. Second of all, in what planet do people not notice needle holes in a speaker?! The person inspecting your phone either has to be blind, or close to blind.
The thing is, I don't think they'll inspect it.
Sent from my Nexus 5 using Tapatalk
IIMaxII said:
The thing is, I don't think they'll inspect it.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
You are sadly mistaken my friend. Of course they do. It's actually pretty easy to tell if this phone was opened. Once they see that, they'll open it, then happily charge your credit card. If you don't think they will, then take a chance and send it to them.
IIMaxII said:
The thing is, I don't think they'll inspect it.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Pretty sure they will. Most the time they do some sort of inspection to ensure it was a warranty problem.
The thing is, my tampering of the device didn't cause the problems with my model, I've had them from the beginning, but attempted a work around instead of sending it back in the first place.
Sent from my Nexus 5 using Tapatalk
I was mainly just wondering if this can be disputed and looking for options from people who have had successful or unsuccessful experiences.
Sent from my Nexus 5 using Tapatalk
You can dispute it if you flashed a custom rom / rooted and have a hardware failure that is unrelated. If you open the phone up, you void the warranty as per the terms and conditions you bought the device under. There is no disputing that. The warranty is void and thats that.
-----------------------
Sent via tapatalk.
I do NOT reply to support queries over PM. Please keep support queries to the Q&A section, so that others may benefit
IIMaxII said:
I was mainly just wondering if this can be disputed and looking for options from people who have had successful or unsuccessful experiences.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Why didn't you just RMA it before opening it up. You may have gotten a better unit with a better speaker. At least that's what happened with me. I just received a replacement (it always said no signal for some reason) and it has a much better speaker than my first one. What exactly are you returning the phone for?
aooga said:
Why didn't you just RMA it before opening it up. You may have gotten a better unit with a better speaker. At least that's what happened with me. I just received a replacement (it always said no signal for some reason) and it has a much better speaker than my first one. What exactly are you returning the phone for?
Click to expand...
Click to collapse
Because it wasn't purchased under my credit card it was purchased under another persons that gave me permission to use theirs, as I do not own a credit card. I thought the only way I'd be able to fix my issue would be to do that speaker mod, which improved the audio sound greatly, but it's still not up to standard compared to my brother's brand new nexus 5, which is why I want to return it. It was shipped with flaws to begin with and my modifications did nothing but improve the issue. I was under the impression that a warranty wouldn't be voided if it was a hardware issue that wasn't caused by the user as a friend of mine managed to get a replacement on his.
IIMaxII said:
Because it wasn't purchased under my credit card it was purchased under another persons that gave me permission to use theirs, as I do not own a credit card. I thought the only way I'd be able to fix my issue would be to do that speaker mod, which improved the audio sound greatly, but it's still not up to standard compared to my brother's brand new nexus 5, which is why I want to return it. It was shipped with flaws to begin with and my modifications did nothing but improve the issue. I was under the impression that a warranty wouldn't be voided if it was a hardware issue that wasn't caused by the user as a friend of mine managed to get a replacement on his.
Click to expand...
Click to collapse
It wasn't necessarily shipped with a "flaw" it was designed that way to begin with. The bigger speaker holes on your brother's phone is merely an "improvement".
IIMaxII said:
Because it wasn't purchased under my credit card it was purchased under another persons that gave me permission to use theirs, as I do not own a credit card. I thought the only way I'd be able to fix my issue would be to do that speaker mod, which improved the audio sound greatly, but it's still not up to standard compared to my brother's brand new nexus 5, which is why I want to return it. It was shipped with flaws to begin with and my modifications did nothing but improve the issue. I was under the impression that a warranty wouldn't be voided if it was a hardware issue that wasn't caused by the user as a friend of mine managed to get a replacement on his.
Click to expand...
Click to collapse
What the f does that have to do anything? Just because you used someone else's credit card? You sound like some kind of snot a$$ kid. Of course you voided the warranty. Live with it. You do the crime expect to do the time. Grow up and take some responsibility.
Xda does not condone fraud
jd1639 said:
What the f does that have to do anything? Just because you used someone else's credit card? You sound like some kind of snot a$$ kid. Of course you voided the warranty. Live with it. You do the crime expect to do the time. Grow up and take some responsibility.
Xda does not condone fraud
Click to expand...
Click to collapse
Such a mature reply! It definitely added weight to your argument and contributed to the thread.
biscuitownz said:
It wasn't necessarily shipped with a "flaw" it was designed that way to begin with. The bigger speaker holes on your brother's phone is merely an "improvement".
Click to expand...
Click to collapse
The thing is, he doesn't have the improved model he purchased his 2 weeks after I had purchased mine. I asked him if I could test his speakers, then he heard mine. His are twice as loud. I consider that a flaw, tbh.
Considering that there's no "Warning you might void your warranty sticker" I could easily dispute it. Especially if you're going by the Magnuson Moss Warranty Act.
http://en.wikipedia.org/wiki/Magnuson-Moss_Warranty_Act
IIMaxII said:
The thing is, he doesn't have the improved model he purchased his 2 weeks after I had purchased mine. I asked him if I could test his speakers, then he heard mine. His are twice as loud. I consider that a flaw, tbh.
Considering that there's no "Warning you might void your warranty sticker" I could easily dispute it. Especially if you're going by the Magnuson Moss Warranty Act.
http://en.wikipedia.org/wiki/Magnuson-Moss_Warranty_Act
Click to expand...
Click to collapse
Until you tried to do it on your own. Like I said, grow up. You messed up.