Random system crashes and slow bootup (multiple custom ROMs) - Moto G Q&A, Help & Troubleshooting

I seem to have really strange issues with this phone.
I've tried both C-Rom and Cyanogen and both of them have these same issues.
When I first turn on the phone, it will run, but everything will stutter around at about 1-2 fps for about 2 minutes. I can confirm that this happens even with no 3rd party apps installed.
Secondly, half the time when I go to grab the phone and just check notifications and so on, I'll unlock it and try to press something and it'll be frozen. I have to wait about 2 minutes before I can do anything else on it. The only thing I can do in this time is lock the screen, but not unlock it. I can tell it frozen at a low level because I have a system setting in C-Rom to play a sound when the battery dis/reconnected and that doesn't play while it's in this state. Has anyone else been experiencing this? I've already completely wiped the phone completely once using the return to stock guide and these issues have not been resolved.

Had the same problem with stock ROM or tried with GPE? Might be a hardware problem...

fckland said:
Had the same problem with stock ROM or tried with GPE? Might be a hardware problem...
Click to expand...
Click to collapse
Are you still having these issues or did you find a fix for them? I have the Boost Mobile one, but are you suggesting that I could/should put the GPE ROM on here?

Isn't this a memory usage ( ram ) problem that's been mentioned?
Sent from my XT1032 using xda app-developers app

The first part (FPS issue) happens to me, whe the phone boots, the FPS go down, bad, but the phone works ok, if i put the stopwatch app (CM11) time runs normally but the screen refreshes every half second or more.
Now, the second problem, about the phone freezing whan it wakes up, never happened to me, but i have to recognize that i had a few (2 or 3) reboots just when i waked up the phone and one time it just freezed with the screen off.

Related

Anyone else with problems like this?

Recently put ViperXL on and took updates now its ViperXL 3.2.5, put kernel 3.4.10-ElementalX v5.0 vanilla on, flashed radio 2.41.,S-OFF.. Now the screen at times becomes unresponsive like when deleting apps,touch the app , it opens but it wont move or delete.IF I reboot, the screen behaves like it should for an unknown period then problem starts to repeat itself untill rebooting again. Another issue I noticed lately before flashing Viper is in TWRP , especially when rebooting, tapping the reboot button it wont respond for a short period,I might have to tap several times to get reboot to happen. I am wondering if I put too much on the system or might it be something internal?
leesumm said:
Recently put ViperXL on and took updates now its ViperXL 3.2.5, put kernel 3.4.10-ElementalX v5.0 vanilla on, flashed radio 2.41.,S-OFF.. Now the screen at times becomes unresponsive like when deleting apps,touch the app , it opens but it wont move or delete.IF I reboot, the screen behaves like it should for an unknown period then problem starts to repeat itself untill rebooting again. Another issue I noticed lately before flashing Viper is in TWRP , especially when rebooting, tapping the reboot button it wont respond for a short period,I might have to tap several times to get reboot to happen. I am wondering if I put too much on the system or might it be something internal?
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Click to collapse
delay with twrp reboot is normal. issues with custom kernels are pretty common as you are pushing your phone beyond spec and making the phone do things it wasn't really designed to do. imo the screen freezing is due to s2w but i could be wrong. i think you can turn s2w off in elemental, try turning it off and see if you still get freezing.
could be.
DvineLord said:
delay with twrp reboot is normal. issues with custom kernels are pretty common as you are pushing your phone beyond spec and making the phone do things it wasn't really designed to do. imo the screen freezing is due to s2w but i could be wrong. i think you can turn s2w off in elemental, try turning it off and see if you still get freezing.
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Click to collapse
This could be the trick. I tried this morning and so far today there hasn't been a hangup on apps. I tried a couple and everything as usual. But this has been a intermittent thing not knowing when or how it would happen.
Yeah I have found some of the Venom tweaks really affecting responsiveness. For example if you could figure power long press to turn on the flashlight it takes NOTABLY longer to wake the phone. I can see s2w having the same effect
Here I thought I was the only one experiencing this issue. I did a full wipe and format and flashed a bone stock (default configuration) flash of ViperXL to see if that would solve the issue. Screen issue doesn't occur as often as before bit it still happens. I found that if I block the light sensor, the screen begins to behave normally. I don't have a logcat yet but can upload if necessary.
Sent from my HTC One X using xda app-developers app
same problem again.
leesumm said:
This could be the trick. I tried this morning and so far today there hasn't been a hangup on apps. I tried a couple and everything as usual. But this has been a intermittent thing not knowing when or how it would happen.
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Click to collapse
I thought wrong , again, tried this morning just moving an app from home screen to second screen. It will open but unable to move it or delete it from the screen. Rebooted and seems everything is normal again.
Are you using 4x5 Rosie?
Sent from my VENOMized HoxL
area51avenger said:
Are you using 4x5 Rosie?
Sent from my VENOMized HoxL
Click to expand...
Click to collapse
Not really sure, I can't find anything that 4x5 is enabled. S2W I disabled also, this is not a big problem just irritating some times. Things usually start working normal when I reboot system .
You could try increasing the voltage.
ken bentley said:
You could try increasing the voltage.
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Click to collapse
At this point I am not sure I am that smart to be messing with volotage and such on the inside of this thing.
just stopped using a custom kernel. i stopped using them cause of freezing issues.

No idea what this problem is? anybody able to offer advice?

I currently have an N5 which is running PA (4.5 beta2) and Franco (R59) and i seem to come across this issue no matter what version (or combination of versions) i end up using.
The issue - After installing the rom and kernel it will work fine for a week or so and then after that period it will have this issue whereby I press the power button and nothing will happen to the screen, it just stays black but i know the phone is still on because the LED will flash. From this point onwards i usually just reset the phone and then it will work fine for the first maybe 20 mins and then it ends up doing the same thing again.
I know it isnt a problem with the power button itself cause it works totally fine after the phone resets (and im still able to reset the phone using the power button), sometimes the screen will actually power up when i press the button and it shows me my home screen but then fade to a black screen and it just does that over and over again (during that period you cant actually do anything, tried touching screen, volume up+down etc and there is just no response) unless you reset the phone.
any help would be appreciated
It could be one of a few things. Generally it will be an app or a kernel setting. I would recommend ruling out kernel first by flashing ROM without the kernel.
Sent from my Nexus 5 using Tapatalk
Yeah that definitely seems like a kernel issue. Try just flashing the rim by itself as mentioned above. Also what apps do you have install that deal with display stuff, ex. Lock screen notifications, led light etc.?
nym27jrey said:
...Try just flashing the rim...
Click to expand...
Click to collapse
Not sure you want to do that
hi guys, im pretty sure i have found the source of the problem now. I normally have the 'Twilight' app (nothing to do with teenage vampires + werewolves) in the background which softens the colours and dims the screen to a level which is more pleasant for the eyes at night. After uninstalling this it seems as though the problem has gone.
I think the app itself projects an overlay on top of the launcher to dim the screen but sometimes when the app is running and the screen is dimmed it seems to block out (unable to tick) some of the pop-up boxes which some programs throw up. Too bad, i really liked the app too, might just have to email the developer and let him know.
Now on to my next problem, anybody know of another app which does similar? lol
ticketseriously said:
Now on to my next problem, anybody know of another app which does similar? lol
Click to expand...
Click to collapse
Chainfire's C.F. Lumen
OK I was wrong. After uninstalling all the apps which have an effect on my display as well as reinstalling the ROM without the Franco kernel its still having the same issue.
I left a music app running this time and then left the phone till it put itself into sleep/lock mode. The app continued to run and I could change the volume with the side buttons but when i Pressed to get the screen on it just stays black now but it seems as though everything is still running in the background. Anybody had this type of issue with PA before? Thanks
One last question on the kernel, do you have any tweak apps running?
Sent from my Nexus 5 using Tapatalk
ticketseriously said:
OK I was wrong. After uninstalling all the apps which have an effect on my display as well as reinstalling the ROM without the Franco kernel its still having the same issue.
I left a music app running this time and then left the phone till it put itself into sleep/lock mode. The app continued to run and I could change the volume with the side buttons but when i Pressed to get the screen on it just stays black now but it seems as though everything is still running in the background. Anybody had this type of issue with PA before? Thanks
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Click to collapse
its sod, sleep of death. its not really known what causes it on the n5, but it happens. raising your voltages might help you, as it helps a few, but not all. if it happens that often, id see about an rma after flaahing the factory img to test.
Running beta software, custom kernel... Seems you're in for more that what you've bargained for.
Just do as simms22 says and flash latest factory image.

Random reboots mostly after unlocking, am I the only one getting them?

Sometimes I unlock my phone and the screen remains black, then the phone reboots but weirdly it doesn't ask for the SIM pin number. Other times I notice the phone reboots by itself and I notice it because obviously the screen lights up during the boot animation. This happens very rarely, so far it has happened about 3 to 5 times in a couple of months but it's still mega annoying when it happens.
Does it happen only to me? Is there any way to troubleshoot this issue?
MarkMRL said:
Sometimes I unlock my phone and the screen remains black, then the phone reboots but weirdly it doesn't ask for the SIM pin number. Other times I notice the phone reboots by itself and I notice it because obviously the screen lights up during the boot animation. This happens very rarely, so far it has happened about 3 to 5 times in a couple of months but it's still mega annoying when it happens.
Does it happen only to me? Is there any way to troubleshoot this issue?
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Click to collapse
If you provide some logs then maybe someone can see what is happening....
Or even basic information, like the configuration and setup of your device.
Right, forgot my configuration. I have an unbranded Z3 on latest Lollipop (but I recall I had a reboot also on Kitkat), no root, no weird apps like task killers or antivirus or anything like that. Sometimes it just does a reboot by itself, but doesn't ask for pin number so it's not a full reboot.
How do I provide logs again?
Info
MarkMRL said:
Right, forgot my configuration. I have an unbranded Z3 on latest Lollipop (but I recall I had a reboot also on Kitkat), no root, no weird apps like task killers or antivirus or anything like that. Sometimes it just does a reboot by itself, but doesn't ask for pin number so it's not a full reboot.
How do I provide logs again?
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Click to collapse
Factory Reset can solve ur problem /based on personal experience
I did that already less than two months ago and I refuse to believe I have to factory reset this thing every month to get stable operation. Also I'm not even rooted and I haven't messed with the system itself so why would I need to factory reset? Factory reset implies that there is something that has changed and needs to be re-set, and I haven't changed anything special that would require such a drastic solution. Not having done anything special, the issue would come back sooner or later if I don't spot the real cause.
Anyway, in diagnostics I have 21 application incidents for systemUI... Could it be caused by a bugged theme? Does this happen to anyone else?
Today I had two and I had another one last week. A off these were weird half reboots like I described above. I only noticed one because I was at my desk and the phone lighted up for the boot animation.
These reboots show up in diagnostics (phone info menu) as system events. Can you please check out if you have any system events and post here? I want to know if this is a widespread problem. Post here if you have any and also if you have a solution or way to troubleshoot.
Nobody at all? Really?

freezes and reboots (Note edge G)

Hi everyone, few days ago i got some problems with my phone.
When i am doing smth, for example chatting in whatsapp(it can be any app, even the menu) , the screen may freeze from 5 to 20 sec. After it, the device may become locked or not. Also, after it, device may reboot. Or just shutdown.
I already tried :
1 wipes (full via phone menu and recovery)
2 formatting flash via custom recovery
3 flashing 5.1 via odin
4 emergency restore via Smart Switch
But the problem is still here.
Is this a hardware problem, or should i try smth else?
Thanx for advice
I'm starting to wonder about hardware issues myself.
I'm getting the feeling that Samsung wound the processor too tight on these phones.
Once I get rooted again,I'm planning a proc' downclock to 2.3/2.4 Ghz.
I'm not totally sure,but if these proc's control the RAM directly,that might help with stabilty issues.
Just to confirm; you did a factory restore and also flashed the stock 5.1.1 for your model and region with Odin 3.10.7?
Sent from my SM-N915G using Tapatalk
yes, exactly. Not sure with odin version, but everything was fine.
Yesterday also tried River rom with Mickey Kernel. First few hours phone worked normally, but was a little bit slow (it is normal for this kernel). But then the problem returned, i got some (2 or 3 ) reboots and lots of freezes.
weird. I started gettig these issues a couple of weeks ago too. Did as you did, Odin, Smart Switch, TWRP. Nothing. On RiverRom it seems to be more stable than on the official Rom. Which is crazy. Searched through all the logs, only idea i got left is keeping in under android logcat on my computer until it crashes.
Also phone won't restart if I want to do that. Not from menu, not from TWRP. It will just not do it. It shuts down and no matter how much I press the power button.... nothing. Hve to take out the battery, wait 30 seconds, plug it back in, and it will start.
Any advices on what logs should be looking at would be much appreciated.
kalin12351 said:
weird. I started gettig these issues a couple of weeks ago too. Did as you did, Odin, Smart Switch, TWRP. Nothing. On RiverRom it seems to be more stable than on the official Rom. Which is crazy. Searched through all the logs, only idea i got left is keeping in under android logcat on my computer until it crashes.
Also phone won't restart if I want to do that. Not from menu, not from TWRP. It will just not do it. It shuts down and no matter how much I press the power button.... nothing. Hve to take out the battery, wait 30 seconds, plug it back in, and it will start.
Any advices on what logs should be looking at would be much appreciated.
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Click to collapse
I just tried to restart my, it booted normally.
Maybe its overheating or smth like this? It will be difficult to demonstrate this problem in service centre
honestly i don't think it's overheating. For me the behavior is a bit weirder, as said, as the phone won't restart, unless removing the battery and waiting for a minute or two before plugging it back in. Every. Single. Time. Not even rebooting from recovery.
I use now riverrom with the emotion kernel (they launched this year a new version of the kernel) and it seems to be better. Weirdly enough, the system gets slower when i turn on GPS (although i have next to nothing appls installed), and the apps that say they stopped responding are the boring ones. System UI, Google Play, etc. Also downloading the kernel auditor from the guys at emotion and enabling logcat seems to help too.
An error i seem to get constantly now is google play services error.
Bluetooth also seems to be an issue, i also have a android watch and it gets kinda weird behavior.

S7 black screen problem

Hi,
I just got this s7 for 3 days and i have this problem where the screen wont turn on but the phone still is active.
A hard boot will fix it but its only a temp fix because i had this problem 4 times now in 3 days.
I didn't root it nor did i install any weird apps outside the google play store, i disabled a couple of bloat ware apps like all microsoft apps and a few google apps like hangouts and gmail.
I did some research and found out that more people have this problem but all the fixes they got it to wipe the cache but the phone still has the problem after that so i would like to know if more people on xda have this problem and i would like to know what they did to their phone so i can see if we have anything in common to pin point the problem.
See if the setting for preventing the phone to turn on in your pocket is enabled. If so, try disabling it and see if that works. It may be a problem with the proximity sensor if it's a hardware issue.
Thanks for the reply and i have that setting indeed turned on! So ill switch if off right now and lets hope this will fix it!
Seems like turning off that feature didn't work
If you have an SD remove it or format it. I had this on kitkat because of too many files in internal memory
Think i found the problem because i think its fixed. While restoring my old settings like wifi etc from my ggole account caused this problem and now that i skipped this part in the setup the phone seems to be working now for 2 days perfectly but thanks for the reply and help.
Woot, I have fixed the problem!!!!! Its the App Power Saving Feature that causes this!!! I had some app set to "always" and when i used any of these app and then put the phone in standby then it would lock up every now and then. Now that i have turned off this setting the phone runs steady for a week!
RiTCHiE007 said:
Woot, I have fixed the problem!!!!! Its the App Power Saving Feature that causes this!!! I had some app set to "always" and when i used any of these app and then put the phone in standby then it would lock up every now and then. Now that i have turned off this setting the phone runs steady for a week!
Click to expand...
Click to collapse
Is your phone still working fine without blackscreens?
I've got the same issue (sometimes 4 times in an hour, sometimes it doesn't happen for 2 days..!!).
I've tried fixing by doing a factory reset and turning app power saving mode off.
Unfortunately this did not fix the problem. Yesterday I got an unresponsive blackscreen again :crying:
Any ideas what could fix the problem?
(Ignore my signature, I'm writing about the S7, not the S6)
TomTomGo! said:
Is your phone still working fine without blackscreens?
I've got the same issue (sometimes 4 times in an hour, sometimes it doesn't happen for 2 days..!!).
I've tried fixing by doing a factory reset and turning app power saving mode off.
Unfortunately this did not fix the problem. Yesterday I got an unresponsive blackscreen again :crying:
Any ideas what could fix the problem?
(Ignore my signature, I'm writing about the S7, not the S6)
Click to expand...
Click to collapse
Yea, mine is working like it should now for 3 weeks.

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