[Q]Lost mobile data - Verizon Samsung Galaxy S III

this is something that started yesterday. i noticed it for the first time after i left wifi that was on from the night before. im on the road trying to stream pocketcast to my car and noticed it wasnt streaming. then i noticed i had no data. tried the usual methods of toggling it on and off, rebooting, pulling battery and sim card and just left verizon with a new sim card. i called verizon earlier and they thought it was the sim card from what their computer was telling them but after swapping it, its not the case. i can still send text and make calls though
you can call it conincidental but sat night, i downloaded this anti virus app that came with my computer to my phone. it came with free antivirus for up to 3 mobile devices. all was well until after my first scan i think. after i installed the app and scanned my phone, my battery would not stop draining and was scorching hot. uninstalled the app earlier but i think its too late. the program is kaspersky internet security. i really dont want to pin it on the app but it literally happened right after i installed it or a day later when i finally left a wifi signal. im thinking the heat burned something out
im running alliance build 22 since it released with absolutely zero problems pertaining to data drops. at the moment im backing up my rom and going to try a clean install just to see what happens. verizon is sending me a free replacement but i really dont want it because itll be on the 4.3 ota and ill have a permalocked boot loader which i dont want.
sorry for the long read but trying to explain what happened the best i could. looking for any suggestions to help solve this instead of getting a new phone with a locked boot loaded. also tried switching mobile networks and nothing. thank yous

Want to put this out there again before I swap phones
Sent from my SCH-I535 using Tapatalk

Since u gotta send it back. U did put it back to stock. Did the problem still exists afterwards?
Sent from my SCH-I535 using Tapatalk

Related

SD card trouble

Most of the time my phone will not recognize my SD card. I've got the one that came with it(why does if have a Samsung card ?). It's not rooted and all I have installed is apps from the market.
Sent from my Inspire HD using XDA App
Have you attempted to make a gold card? If so you might have gone wrong doing so
Sent from my Desire HD using XDA App
Nope,no gold card.I've literally done nothing to it.
Sent from my Desire HD using XDA App
A few people on this forum (including me) have had this problem. At least one person mentioned seeing it with a 16GB card, so it is probably not just a problem with the stock card. Popping the card out and back in should allow you to remount it from the settings.
I've noticed this has happened to me before after removing my phone from the charger. I wonder if it has something to do with the "Connect to PC" setting. Mine had been defaulting to "Disk drive", but since I have set it to "Charge only" I haven't seen the problem again.
I'm hoping this is just a software issue and not a hardware one.
I've had problems with mine as well but I found something that works for me. I use the "Safely Remove Hardware" on my pc, wait a few seconds and then re-mount. I almost never use that feature but it seems to help reset things for me.
I have seen this problem also on the stock card, Ive always used the "safely remove hardware" option when disconnecting it from the pc but yet it randomly disconnects itself from my phone. However i also do the disk drive setting when connecting it so i will have to try putting it to charge only
mine has always been set on charge only and it does it all the time. im gonna call att in a little while and have a talk with them about it. cause if its a hardware issue i want a different phone plain and simple. is everyone elses card a samsung 8g ?
Yes, mine is a samsung 8GB.
i did a little searching and it happens to the incredible as well regardless of the brand of card or size, sadly the forum i found it on never had a solution
Mine starting doing this before I left the ATT parking lot. At first I thought it may be having problems because of all the syncing the phone has to do during the first hour or so of being connected to your google account. A week later and it was still doing it once every two days or so. I took it back and they gave me a new phone and I haven't had an issue with it.
Some people are saying that it may not have been inserted correctly and to remove it using the spring mechanism and to re-insert it. this helped a few people from what ive read. that however hasnt worked for me, but may for others
ive taken mine out and cleaned it off jiggled it around and anything else you can think of. ive never had a phone with this prob. before. guess im gonna have to roll by the att store 2moro and get a new one.
just went to the shack and got mine replaced, the guy that handled it all said that the evo had the same problem and was fixed with an update so im hoping htc can get this fixed
i just wanted to make sure i wasnt the only one having this problem. guess ill stop by and get a new phone in the morning
Got my new phone and its working good for now
Sent from my Desire HD using XDA App

Data speed icon?? Gone?? Invalid Sim sometimes??

Okay I have been having the t-mobile "invalid sim card" issue and the phone currently is running with the t-mobile carrier logo. I was able to make calls, and connect via WiFi. I am not able to access the web2go page when I select data in the "wireless & network settings" page with a check. I used to be able to at least access this page with wifi turned off and it would show a little 4g icon on the top? I will post some screenshots. I downloaded GeRIL just to see what it said? I think my phone is rooted? I ran superuser and said the phone was not but the last action I did before getting the t-mobile to show up was a zip restore with CWM so I assume it's rooted? Might be just a flash? One other thing is that I have the WiFi and GPS on and it does not appear to get my location for weather in the weather app?? I can open Google maps and GPS is within 60 meters of my location. I want to reboot the phone but am afraid it won't be back to normal and I will get the error "Invalid Sim Card" again? Is there anything or tests to run while the phone is on the t-mobile network I should check first before rebooting? Or files I should try to use or flash? Or any service menu codes to run diagnostics? Thanks in advance. I forgot to mention that I will be getting a replacement from t-mobile in a week, I did the online chat and they said they will send a replacement under warranty. The box has a date of 7/29/2011 so the phone is about 3-4 months old? The phone is unlocked and has been rooted before, but the issue happened days before I modded this G2x. Basically, today it could connect and tomorrow it might not...or If I reboot It usually goes to the "Invalid Sim Card" I have read other posts with issues of the same type from other users but found no solutions?? Baseband, RIL, Sim ect...all points to a bad phone(using t-mobile) because If I use any other carrier card in the phone it works without errors. That makes me think it's a firmware with t-mobile issue but I could be wrong? Hopefully if the replacement goes thru the same ICS 4.0 will be out and make this phone a beast again?
This might work or it might not: rename your APN manually (Settings/Wireless/Mobile networks/Access Point Names/edit) you can either edit or restore to default to restore mobile data connectivity. Try restoring to default.
I just accidentally hit Airplane mode and it killed it!!! Now it's back to the Invalid Sim Card error again...bummer!!!!
Wait a minute...I waited and read a few posts and clicked the Airplane mode off and on again and it came back to the t-mobile carrier..??? I still have not rebooted the phone though? Hmmm...should I?
Did you get a new sim card when you got the phone? I remember when I got this phone they told me not to use my 5 year old sim card from my previous phone. I say try a new sim card, if that doesn't work try to reset the apn with the instructions I posted last, and if that doesn't work it might just be a bad sim card reader.
I think more on the lines of a bad sim card reader...I have a new sim card...about a 3 days old, got it from t-mobile cause i had the older sim with the larger gold contact patch. The phone is already on order...they said 7 business days..
Same issues here
Sent from my LG-P999 using xda premium
This is a tricky subject to cover. I have been involved in a few discussions about this. I am unable at this time to post links to threads.(I am at work) if you pull up my profile on here and look at topic I have posted on should help you in the rite direction. Every thing you have listed in your open is covered in a discustion some where....it most likely is all barrier deep. if you need further help post back here. I will help as much as possible.
Can't you just do a hard-reboot? Hold down Power + Volume Up
Sent from my LG-P999 using xda premium
FatalityBoyZahy said:
Can't you just do a hard-reboot? Hold down Power + Volume Up
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
Yes some times that will work. Other times might take 2 reboots. Also sometimes toggleing airplane mode can bring back apn. After a few sim cards and all my problem went away. When I had the issue I was cm7 rom. Stock Rome didn't really seam to have this issue.
just to close this thread I already received my replacement phone from tmobile. I am no longer trying to track down the issue. Thanks for all of the replied and comments. every one who contributed will get a thanks from me.
sent from my HTC Inspire 4G Straight Talk Plan to XDA Developers
FatalityBoyZahy said:
Can't you just do a hard-reboot? Hold down Power + Volume Up
This is what I did to fix it whenever I was having this problem.
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
Yes doing a hard reboot will reset the Apn/data loss problem. (Also toggling airplane mode would some times reset it.) This is only a tempory solution as it could happen again. On cm7 rc1 it would happen to me at least once a day. As well as many others. Off of the top of my head it was something wrong in a radio file.(? Not sure what file) shortly after the release cm7 stable 7.1.0.1 was posted. I believe that had the patch for the data loss issue. It is possible that some cm7 based Rome may still have a data issue loss as they might not have the updated patch. At the time stock based Roms did not have the issue and as far as know. Some people faced with this issue could have had a faulty sim or phone. The other thing that was happening during the life of this issue was how many people running cm7 based roms didn't have the issue. I no longer have this issue. I followed the bug report that was submitted and sealed out the sim card twice. (I think it was cm7 issue on my device) OP- I hope that this swap works for you. If it don't, I will be more that happy to help. also thank you for your service.
I have posted what I know and can remember here in hopes that it can help some one else out in the future.
Sent from my LG-P999 using XDA App
When I had the phone I installed CM7, and the daily's...ect..It WAS a phone issue (hardware) I now have had the replacement phone for 1 week and no issues what so ever. That's not to say that the issue will arise again? I have rooted and am running no ROMs at the time but am thinking of going back to the FROYO 2.2 just to get the camera like it was in the older version. I hate the camera in GB 2.3.3. No zoom....c'mon LG..where did you guys lay down to sleep during this process if the development? One other feature that has nothing to do with the camera that I would like to see happen is to be able to enable a bluetooth mouse. I tried my Targus mouse and no luck. I think you can use a bluetooth keyboard but have none to test. I was thinking of shelling out the 160 smackers for the infared keyboard..small and can fit in your shirt pocket, and it's bluetooth.

[Q] Is my Skyrocket defective? :(

Had it for about a little over a month now and rooted it with Doomlord's method about 2 weeks ago.
Experiencing the following two issues:
-Sim card notification pops up and says something along the lines of 'Sim card not inserted'. End up rebooting my phone and it works again. This has happened twice and I can't find any threads involving the Skyrocket and this.
-No data connection. Happened about three times now. Wifi works, but can't get packet connection (yes it is on). Again, have to reboot phone and then it will work. The weird thing is that when I first turn it on, everything is fine, but then I checked my phone a few hours later, and I found that my e-mail not reloading.
Anyone know what's going on? I don't have many apps installed either. Just Titanium Backup (not even Pro because I wanted to see what was up with my phone before I bought it), JuiceDefender, one game and GVoice. If this was a one time occurrence, I don't think I would mind, but the fact that it's happened two times is making me a little nervous.
Thanks for reading through all this!
If you are rooted try installing cmw and flashing a new rom see if you still have the issue mine has done what you are talking about. But just thought it was a bad flash of something. Haven't had it happen since I did stock recovery and flashed the rom i'm on now.
Sent from my SAMSUNG-SGH-I727 using XDA App
CaptainAmerica247 said:
Had it for about a little over a month now and rooted it with Doomlord's method about 2 weeks ago.
Experiencing the following two issues:
-Sim card notification pops up and says something along the lines of 'Sim card not inserted'. End up rebooting my phone and it works again. This has happened twice and I can't find any threads involving the Skyrocket and this.
-No data connection. Happened about three times now. Wifi works, but can't get packet connection (yes it is on). Again, have to reboot phone and then it will work. The weird thing is that when I first turn it on, everything is fine, but then I checked my phone a few hours later, and I found that my e-mail not reloading.
Anyone know what's going on? I don't have many apps installed either. Just Titanium Backup (not even Pro because I wanted to see what was up with my phone before I bought it), JuiceDefender, one game and GVoice. If this was a one time occurrence, I don't think I would mind, but the fact that it's happened two times is making me a little nervous.
Thanks for reading through all this!
Click to expand...
Click to collapse
Go back to stock. If you have the same problem, call in the warranty. If you don't have the same problems then get another ROM.
Sent from my SAMSUNG-SGH-I727 using Tapatalk
Sounds like Sim card acting up. I had problems when I first got my phone with bad Sim card keep loosing data.
Sent from my SAMSUNG-SGH-I727 using Tapatalk
Sounds like u either froze or removed sim toolkit. U need this apk. Also juice defender can cause a lot of problems if not configured exactly right. Try uninstalling it
icenight89 said:
Sounds like u either froze or removed sim toolkit. U need this apk. Also juice defender can cause a lot of problems if not configured exactly right. Try uninstalling it
Click to expand...
Click to collapse
I still have sim toolkit. At least it says I do. I haven't frozen or uninstalled anything since I took it outta the box to be honest. Just deleted some stuff from the widgets screen.
Also, what do you mean by Juice defender configuration? Should I uninstall and re-install?
As for the other replies, I've started to keep a record of the errors. Knock on wood that I won't have more...but we'll see. Only time I get a break is in March so I may have to wait it out.
One other thing: If I want to unroot, is using Doomlord's unrooting method safe? I noticed that under the list of phones that work, there's only one...
thanks again
i have the same problem right now, Just got the skyrocket couple days ago, I upgraded it, under our daughters line, But im using it. I need to activate it with the new sim, for her, then after its all done, can take the new sim out and put it back into her phone, and put mine back into the skyrocket.
Its rooted and thats it.
I froze Sim toolkit and haven't noticed any problems...
what state or area are you in?
i have this same problem, on 2 different phones and 2 different sims. voice will work fine but no data will flow. no email, no browsing, no apps, nothing. it started the day i got the 1st phone (in the at&t store parking lot). eventually it will start working again - browser goes thru, emails deliver, etc.
i rooted and did sky rom on that phone and the problem followed. talked to support, no help. returned to stock and exchanged for a new skyrocket and sim, the problem still exists.
i think there is an issue with either the skyrocket or somewhere on at&ts network. if i pull my phone out at 10 random times during the day and attempt a data connection, it will fail 2 of those 10 times.
very frustrating with no obvious answer in front of me. i don't have lte in my area, and i am in my 30 day window with att, so im thinking of returning skyrocket and going with plan s2.
CaptainAmerica247 said:
-No data connection. Happened about three times now. Wifi works, but can't get packet connection (yes it is on). Again, have to reboot phone and then it will work. The weird thing is that when I first turn it on, everything is fine, but then I checked my phone a few hours later, and I found that my e-mail not reloading.
Click to expand...
Click to collapse
i just found my problem, the skyrocket dont support the 200mb plan have to have atleast the 300mb. oh well lol.

[Q] Stumped. Please Help!

Alright, to begin. About a month ago I lost my GPS. Meaning, my phone could not locate itself. Move up to the end of last week...I was unable to send text messages, call out or receive calls. I WAS able to receive text messages. Also, I could use my mobile data (i.e. Internet). Then, I lost ALL capabilities and the phone went to asking me if I wanted to switch to GLOBAL ROAMING. Still, at this point I could ODIN flash to stock. However, I could not ROOT the phone. Even with flashing back to stock (unrooting), the phone would not call, or text, etc...Okay, still with me? So, yesterday, I took the phone to the local Verizon Corporate store to have them look at it. A new SIM card did not fix the problem. In fact, when he booted the phone, the boot and splash screen both came up with a picture of a big LOCK (that was unlocked) and the word "CUSTOM". He looked at us and said, "That's not supposed to be there.". It never was until that time (mind you, I had unrooted). The phone wouldn't even boot to the VZW stock recovery. He was awesome to work with and we did so for over an hour. He was going to replace the phone with a new one under insurance (even though I don't have insurance on the phone). But the phone was not in the system. They couldn't find it. "Like it doesn't exist". So, today I am still messing with it and have been all over the internet looking for a solution. I've ODIN'd the stupid thing so many times in the last two days. NOW, I DON'T have the big un-locked LOCK or the "CUSTOM" anymore, but I can't get past the setup screen because the phone is ROAMING! It will ask which language, then, at the next screen, it tells me to wait while it connects to Verizon Wireless and activates itself. At this point, the phone will make a phone call, ON ITS OWN, and I listen to people telling me that I may be eligible for a $100 gift card as well as other advertisements. I used to be able to pull down the notification bar and setup my wifi. Now, I can't do that.
I've tried every stock ROM available all the way back to 4.0.4. At first, that's what I would do and then, just apply the OTAs until i reached 4.1.2. Now, I can't even get that far.
I'm sure I've forgotten some things, but please ask away if that will help clear anything up. I've never had any problems with this device. Could it be a virus? Or is it doomed for the recycler? I have no idea what to do. Thanks.
Also, I remembered, when I was able to see my phone's info it showed I was connected to the network and everything looked as it should and would, normally. I still couldn't send texts, call, etc...on Verizon's customer representative end, they would also say that it would look like the phone was trying to do something but never would.
When I would request my IMEI#, it checked out fine. However, when I would use the dialer for the IMEI check, I would get the IMEI# followed by a /01 or /02. Not sure what that means, but thought I'd throw that out there, as well. Thanks
Now, when I'm in the aforementioned set up screen, my phone direct-calls Alltel. "Thank you for calling Alltel". WTH.
Sent from my GT-P3110 using xda premium
just for a baseline where is the phone at now? As in what Rom, base(modem), bootloader locked/unlocked, kernel, prl, eri, imei still there not messed up?
Sent from my SCH-I535 using Tapatalk 4 Beta
Your phone is shot. Same thing happened to my original s3. Started with gps, then started losing internet, and messages not working then making calls started to go. I tried everything I could. I had to call Verizon and get them to send me a replacement.
Sent from my SCH-I535 using xda premium
bbolton_98 said:
just for a baseline where is the phone at now? As in what Rom, base(modem), bootloader locked/unlocked, kernel, prl, eri, imei still there not messed up?
Sent from my SCH-I535 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Hi. Unfortunately, I couldn't give the specifics because I don't really know. Other than, the last flash I did was Odin back to stock (un-root) and do all the OTA updates (up to 4.1.2). So, whatever all the stock, non-rooted S3s are running. Sorry I couldn't give more info. Thanks.
Sent from my GT-P3110 using Tapatalk 2
bbqsfire said:
Your phone is shot. Same thing happened to my original s3. Started with gps, then started losing internet, and messages not working then making calls started to go. I tried everything I could. I had to call Verizon and get them to send me a replacement.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
Thanks. Yeah, I was on the phone from 11pm last night until 1am this morning with Verizon and they couldn't get it working. Put in another "network fix" ticket but haven't heard back. Looks hopeless. My contract is up and I am really looking forward to the S4, but money is tight and I was going to wait a bit before that purchase. I was using an old Samsung SCH-U900 Flipshot as my backup. I don't have to tell anyone, but that sucked. Now, I can't even use that because they need the line clear for the work order. So, I'm helpless. How the heck did I survive before cell phones?!
Sent from my GT-P3110 using Tapatalk 2
Welp, as a follow up, sent the phone off to Samsung. They sent it back with an updated PRL...and it WORKS!!! :good:
bbolton_98 said:
Thanks for the update, good to know to watch for prl. Glad you got it fixed.
Cruzin' tha GS3 w/Synergy Rom & Anthrax Kernel
Click to expand...
Click to collapse
Hey, no problem and thanks. I was going crazy with the old Droid X. Anyway, because of the outcome, I thought it would be a good reason to post and maybe help others. ORIGINALLY, when we first called Verizon, that's the first thing I wanted them to try. Or at least let me try. I just couldn't get past the language set up screen and the phone making calls on its own. All they would do is a factory reset. Still not sure why the phone went berserk and changed up on me. Oh well, it's back now and I couldn't be happier.

T-Mobile Text Messages Not Working

Bought the Z3 on 11/11/14, was working fin until the 13. Text messages will say "sending" and I will not be able to receive any messages. Was on the phone with T-Mobile tech support for over 2 hours troubleshooting, no luck. Went back to the store, got a new sim card, and exchanged for a new phone, working fine until the next day (today).
This is my second z3, used multiple sim cards, did factory reset, nothing works text messages still will not receive or send. Salesman told me I can switch phones to anything else. What should I do?
Extremely disappointed in Sony. I believe this is a phone error as I had a Galaxy S3 with tmobile since 2012 with no issues.
I haven't had any problems with mine from T-Mobile. Does it work on WiFi calling? I really don't think it's the phone..
xxquicksh0txx said:
I haven't had any problems with mine from T-Mobile. Does it work on WiFi calling? I really don't think it's the phone..
Click to expand...
Click to collapse
right, and the tech support rep said no issues have been reported with sony. I don't understand what the problem is then? I created a ticket with t-mobile engineering, hopefully that resolves the problem. If not, I'm jumping back to the S3
Strange... I've never experienced anything like this on any of my phone. (When I have service)
Phone calls work?
xxquicksh0txx said:
Strange... I've never experienced anything like this on any of my phone. (When I have service)
Phone calls work?
Click to expand...
Click to collapse
phone calls and data work fine. just text/picture messaged are extremely delayed, or non functional.
could any of my downloaded apps be corrupting the sms service?
I didn't even get a chance to root yet...
qais9 said:
phone calls and data work fine. just text/picture messaged are extremely delayed, or non functional.
could any of my downloaded apps be corrupting the sms service?
I didn't even get a chance to root yet...
Click to expand...
Click to collapse
I'm not sure how an app could corrupt anything... Especially without root.
Do you still have the S3? Pop your sim in and try and text.
xxquicksh0txx said:
I'm not sure how an app could corrupt anything... Especially without root.
Do you still have the S3? Pop your sim in and try and text.
Click to expand...
Click to collapse
can't do that....z3 has nano sim, s3 has micro sim. I actually do not have a phone with nano sim besides the z3
qais9 said:
can't do that....z3 has nano sim, s3 has micro sim. I actually do not have a phone with nano sim besides the z3
Click to expand...
Click to collapse
Ahh.. My bad.
Short of factory resetting, which you already did, I have no clue.
Messaging is your default app right?
xxquicksh0txx said:
Ahh.. My bad.
Short of factory resetting, which you already did, I have no clue.
Messaging is your default app right?
Click to expand...
Click to collapse
yes, but the problem continued on hangouts. I was just on the phone with tmobile tech, and she sent me a picture message, and it took over 30 minutes to receive. I sent a message to myself at 9am cst, and still haven't received.
It happens to me every once and a while, it happen yesterday but all I do is a soft reset.. Then it's sends the text..
If I had to guess it might be a fluke thing or maybe something to do with having stamina mode on but since I get incredible battery ? results it worth the hassle ..
Also I have done a factory reset and use the new Sim that came with the phone ..But it still happens ,I know it does because I get the did not send Error message ..
But for me personally it happens like maybe once or twice a week ..
Hey no phone is perfect but this Phone is so close to it with,whatever shortcomings it might have..
Sent from my D6616 using XDA Free mobile app
alf11211 said:
It happens to me every once and a while, it happen yesterday but all I do is a soft reset.. Then it's sends the text..
If I had to guess it might be a fluke thing or maybe something to do with having stamina mode on but since I get incredible battery ? results it worth the hassle ..
Also I have done a factory reset and use the new Sim that came with the phone ..But it still happens ,I know it does because I get the did not send Error message ..
But for me personally it happens like maybe once or twice a week ..
Hey no phone is perfect but this Phone is so close to it with,whatever shortcomings it might have..
Sent from my D6616 using XDA Free mobile app
Click to expand...
Click to collapse
I never get the "send error" message, and I do not have stamina mode on. This is an amazing phone, no doubt about it, but I may be experiencing a bad batch or something.
This is not an intermittent issue, it is constant and never ending. My 2 Z3's have been far from perfect, and cannot handle the simple task of sending sms. Also the phone has rebooted by itself a couple times already. Sadly, I'll have to return it or wait for the tmobile engineering decision.
What apps do you have installed? My phone has rebooted/froze/force closed at all.
xxquicksh0txx said:
What apps do you have installed? My phone has rebooted/froze/force closed at all.
Click to expand...
Click to collapse
about 40 random ones from the store. actually, I tried to take a picture from the messaging app and it froze. I think the messaging failure is corrupting other processes on the phone, it gets really hot
qais9 said:
about 40 random ones from the store. actually, I tried to take a picture from the messaging app and it froze. I think the messaging failure is corrupting other processes on the phone, it gets really hot
Click to expand...
Click to collapse
If it's getting hot there must be an app stuck trying to do something, check and see what app(s) are using a lot of the battery, GSam works pretty well. Then uninstall/disable it
Me too
I've got the same issue, every so often my phone fails to send a text. It happens at least twice a day. First I thought it was Hangouts, so I disabled the SMS setting on it, and used the stock app, but it's doing the same thing. Sometimes I will retry three or four times with no success. I'm usually able to resend after waiting a few minutes.
I'm not on wifi, I don't use wifi calling. I have great signal strength, and mobile data is working, so I'm not sure why my messages won't send...
I'd also like to note, I came from a Nexus 4, NEVER had an issue with texts not going through... so I really don't think it's T-Mobile...
xxquicksh0txx said:
If it's getting hot there must be an app stuck trying to do something, check and see what app(s) are using a lot of the battery, GSam works pretty well. Then uninstall/disable it
Click to expand...
Click to collapse
good point. had that app installed on my s3, just haven't downloaded it yet due to all the resetting. will download now and see the problem. do you think the tmobile ticket will do anything? Just called the salesman and he said it will do nothing, come and return the phone or swap to something else.
aguillen89 said:
I've got the same issue, every so often my phone fails to send a text. It happens at least twice a day. First I thought it was Hangouts, so I disabled the SMS setting on it, and used the stock app, but it's doing the same thing. Sometimes I will retry three or four times with no success. I'm usually able to resend after waiting a few minutes.
I'm not on wifi, I don't use wifi calling. I have great signal strength, and mobile data is working, so I'm not sure why my messages won't send...
I'd also like to note, I came from a Nexus 4, NEVER had an issue with texts not going through... so I really don't think it's T-Mobile...
Click to expand...
Click to collapse
Yes same exact problem. It must be something weird on the phone that we need to configure. Maybe tmobile can adjust on their end. Yourr the only one in the USA to agree with me and this problem with the z3.
qais9 said:
good point. had that app installed on my s3, just haven't downloaded it yet due to all the resetting. will download now and see the problem. do you think the tmobile ticket will do anything? Just called the salesman and he said it will do nothing, come and return the phone or swap to something else.
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Click to collapse
No clue, I've never dealt with T-Mobile support. Although my general consensus with carrier stores, is that the employee's are generally brain dead and just trying to get their commission on device/plan sales. (Does not apply to all of them) Most just have no idea what they are selling.
However, you definitely have an app doing something in the background. The only time my phone gets hot is while charging and using it, or doing something that stresses the processor. (4K Video/Games...etc.)
xxquicksh0txx said:
No clue, I've never dealt with T-Mobile support. Although my general consensus with carrier stores, is that the employee's are generally brain dead and just trying to get their commission on device/plan sales. (Does not apply to all of them) Most just have no idea what they are selling.
However, you definitely have an app doing something in the background. The only time my phone gets hot is while charging and using it, or doing something that stresses the processor. (4K Video/Games...etc.)
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I'll keep that in mind. Can't download apps now! Lol! Just tried to download the gsam app via network and via wifi and it just stays stuck. I'm done, there's no way this phone will last 2 years like the s3
qais9 said:
I'll keep that in mind. Can't download apps now! Lol! Just tried to download the gsam app via network and via wifi and it just stays stuck. I'm done, there's no way this phone will last 2 years like the s3
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Just read in that other thread about voLTE, have you tried disabling it?
xxquicksh0txx said:
Just read in that other thread about voLTE, have you tried disabling it?
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yes, that was the first thing i did. i appreciate you helping btw

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