outgoing call quality terrible - RAZR HD Q&A, Help & Troubleshooting

Everybody complains that my voice will sound muffled or cut in and out. I know my microphone is fine because sound recording apps work fine.
Anyone else have this issue?
I think the issue is with the noise canceling mic. Any way to disable it?

I assume you have Razr HD?
Do you have your phone in some sort of a case? It could be the problem if you use Otterbox or some similar cases becuse it shields microphone
so it can make you sound funny to others.
Also are you using 3G/4G? How good is your reception?
Try to clean the microphone cavity with compressed air or a toothpick. I had some problems with my previous Razr HD microphone because it was dirty because of CNC mashine vapors and metal dust...
Give more info so we can solve it...
Cheers

Related

Crackling speaker

So is the crackling speaker effect caused by poor hardware build or software (radio)?
If i raise the in-call volume past 40% i get crackling...sounds almost like it's overamplified or something.
Also noticed when recording videos and there is any bit of noise outdoors, the (stereo) sound is crackling too....
I have a momax case with all holes present for the little noisecancelling mics on the backplate so that shouldn't be a problem.
zerozoneice said:
So is the crackling speaker effect caused by poor hardware build or software (radio)?
If i raise the in-call volume past 40% i get crackling...sounds almost like it's overamplified or something.
Also noticed when recording videos and there is any bit of noise outdoors, the (stereo) sound is crackling too....
I have a momax case with all holes present for the little noisecancelling mics on the backplate so that shouldn't be a problem.
Click to expand...
Click to collapse
Are you using any custom ROM or just stock
Sent from my HTC Sensation 4G using xda premium
have the same issue with stock and custom
Same here. Even requested a replacement and the second unit received also suffers from the same issue!
I have the same issue too ! You have to report it to htc. I already reported .
It's a known issue with video recording. To get rid of the microphone clipping go to options and uncheck stereo recording. When it records in mono the sound is not clipped as bad. There are a bunch of threads about this. Kind of sucks because this was a cool feature for this phone and it doesn't work properly.
Sent from my HTC Sensation 4G using Tapatalk
I don`t care about sound in video recording . Buzzing earpiece make me nervous.
I have the same issue with my stock 2.3.4 T-mo sensation.
It's probably a hardware issue.
Warning! If you decide to do this you will lose the guarantee on the phone! This guide is for those who have a problem with the speaker, crackle noise.In order to successfully do this you'll need a screwdriver TOREX, filter or piece of cardboard and good will ........ Remove the battery cover, remove the battery, unscrew the 6 screws and gently lift the plastic from the housing.Remove the speaker , gently pull it out of plastic, cardboard cut in the shape of the speaker and insert in plastic...return the speaker back, ... slightly .... return plastic on the housing... screw the 6 screws ...... put the battery back....than the back cover...... switch on the phone and enjoy the sound of your new phone
Sent from my HTC Sensation Z710e using XDA App
StructuralHazard said:
I have the same issue with my stock 2.3.4 T-mo sensation.
It's probably a hardware issue.
Click to expand...
Click to collapse
+1
I can not solve this issue with my phone no matter what I tried.
wicked.igor said:
Warning! If you decide to do this you will lose the guarantee on the phone! This guide is for those who have a problem with the speaker, crackle noise.In order to successfully do this you'll need a screwdriver TOREX, filter or piece of cardboard and good will ........ Remove the battery cover, remove the battery, unscrew the 6 screws and gently lift the plastic from the housing.Remove the speaker , gently pull it out of plastic, cardboard cut in the shape of the speaker and insert in plastic...return the speaker back, ... slightly .... return plastic on the housing... screw the 6 screws ...... put the battery back....than the back cover...... switch on the phone and enjoy the sound of your new phone
Sent from my HTC Sensation Z710e using XDA App
Click to expand...
Click to collapse
Has anyone tried this to fix the crackling speaker? Iget it on some of my phone calls and it really sucks.

[Q] A good speaker fix? (PHYSICAL fix, not software)

Hmm, so I've figured out that apparently my right speaker is loose.. or something. It plays sound, but if it's too loud, it starts buzzing and gets really fuzzy sounding. Then, it stops playing anything at all. However, if I squeeze the right side where the speakers are, I get sound again.
So, my question is, is there any physical fix that you guys know of? Do you think using some rubber cement on the side would fix the issue (probably my last ditch effort if I care enough)? I was actually hoping there might be some kind of... holey electrical tape, like the black electrical tape, but with holes so that sound could pass through.
Hmm, any ideas?

Case that aims the speaker

Kind of an odd question, but if its available I would love a case like this.
Is there a case that covers up the speaker, but leaves a small gap between the speaker and the case, so that the case ends up 'aiming' the speaker at the front of the phone?
Hopefully you undestand what i just described.
I have this thing for my iPad called the Sound Jaw which is just a little plastic doohickey that aims the speaker towards the front, does wonders for the sound. I can't use my iPad without it.
That said, I know exactly what you mean and why you want it, but I haven't seen anything like it.
With the way the camera protrudes this effect is done normally. I have a case on my phone, and when I put it on a table it sounds louder.
Or you can always just get a regular case and put the phone face down when using the speaker. Or cuff your hand around the back of the phone above the speaker to amplify the sound.
vicbeezy said:
Or you can always just get a regular case and put the phone face down when using the speaker. Or cuff your hand around the back of the phone above the speaker to amplify the sound.
Click to expand...
Click to collapse
another solution is just to attach a piece of paper\plastic on the inside of the cover (between the phone and the cover), just above the speaker grill. and that's it

Bad Earphone Speaker

My phone's earphone speaker is absolutely terrible. Low volume and extremely distorted. I don't believe I'll be able to do a warranty claim on it due to the fact that there are a few small scuffs on the corners on the back of the phone from two small drops. The issue was present before the drops occurred, but I'm assuming it won't matter. I'm just wondering if anyone knows if it's possible to replace the speaker or if I may still be able to send it back.
Thanks for your time!

Microphone making noise (while calling only)

Hi everybody,
I got an issue with my mic. Since I changed the battery and the usb/mic I got noise while talking to others.
When I record audio or video there is no noise. The sound is crystal clear! The only visible difference to the original condition is the missing copper tape on the battery. I thought the tape was a heatsink and not a shield.
Do you think this might be the problem? I am very confused because of the noise just showing up during a call.
Thanks for reading and even more for commenting :good:

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