SIM Unlock - Sprint Galaxy S 5 Q&A, Help & Troubleshooting

Does the S5 Sprint version have a removeable sim, like the old good s4? For GSM Use.

Krestic said:
Does the S5 Sprint version have a removeable sim, like the old good s4? For GSM Use.
Click to expand...
Click to collapse
yes

sgs5 service menu
although I don't think theres a way to unlock it just yet I been digging through the service menu and can't find network lock control. also once I think i'm getting close the sim card tray stops working for sprint sim cards. had to take one back xD but then found out that RTN the phone fixes it. NV rebuild doesn't have a golden back up and there is no way to make a back up or restore a back up from the phone service menu.

Related

SIM Card Missing (Locked?)

Ok - tearing my hair out here...
I have an AT&T Fuze I was given and am trying to get it going on Telstra NextG here in Australia.
I was fully expecting the device to be SIM locked, and am ok paying to get an unlock code, however I'm not sure exactly how to tell. When I boot the device up, it gives a missing SIM card message:
The SIM card is missing.
You can still make emergency calls if your service provider supports it.
Click to expand...
Click to collapse
...not a "Your device is locked" message. Can someone tell me what the device should look like? I'm assuming that I should get something other than a missing SIM message?
I'm starting to think that there is a physical problem with the device I have tried two Telstra SIMs, an old Prepaid Vodafone, and four Optus ones...just for good measure. (Except for the Telstra ones they aren't in service, but I assume they should still be recognise)
I've also put HardSPL and TAELROM v4.23544, and the device functions beautifully, except for no network access :-/
I've also tried putting some sticky tape on the top of one of the SIMs to try and give it a better contact, as mentioned in one of the other threads.
Yes, I'm sure I'm putting it in the right way up (SIM works fine in my Touch Pro), and all the contacts appear clean etc.
If someone else has had such an error repaired, can they tell me if it's a major task? Or fairly cheap?
Weird and the previous owner took the AT&T SIM out in front of me, and apparently it has never given any issues before.
Looks like it is sim locked to me.
at&t have an unlock.exe included in their ROM which is used for unlocking via code, you could see if your friend can get unlock code from at&t (can get free code in most circumstances! ) If he can you could flash back to a at&t ROM & unlock.
Other option would be using IMEI unlock service or olipro unlock service.
Thanks for the reply!
Ok, so this is normal? The unlock.exe doesn't fire automatically and you get a SIM missing message until you run it manually? That would be awesome if it is the case.
I could probably get a free unlock, but for the effort of calling the US I'm happy to make a donation to Olipro if that's likely to work. (And he can fix his website - opened a ticket for that)
I'm assuming the IMEI unlock service option wouldn't work unless I flash back to an AT&T ROM to get unlock.exe back, as that will just give me an unlock code which I will have nowhere to type, yeah?
Thanks again.
So, you got an AT&T Fuze (US) and you're trying to get it working on your network Telstra? Now your SIM Card, its not working on the Fuze, but it does work on your old phone? Or on any phones on your network? Any of your family/buddies SIM card work on the Fuze? Im just trying to figure out if its the SIM card or the Card reader on the device that's not working. As far as why you are getting the "SIM card missing screen" I'm not too sure about. I've searched all over the net trying to find out what kind of screen is displayed when the phone is SIM Locked, but no luck!!! Anyhow, many times these devices are locked to their specific carriers for security purposes. I did come across a few threads where people from foreign countries that bought (US) spec phones needed to SIM unlock. So i would say if money is not an issue, try SIM unlocking for a fee. Narrow down the problem. You can try this link http://forum.xda-developers.com/showthread.php?t=556059&highlight=SIM or http://raphael.sim-unlocker.com/
Two other notes:
I have an AT&T Fuze and in the (US) we have 3g networks. Before I upgraded to the Fuze my old SIM Card was not 3g compatible. It was a 2g SIM, therefore it did not work on the Fuze. (this may not be applicable to you) But note your SIM might not be 3g or the device needs to be unlocked for access to other GSM networks.
Last, my girlfriend is from Hungary and she brought a GSM cell phone, i think it was Tmobile. Anyhow I tried my AT&T Sim Card on it and the phone did recognize it...hahaha I just concluded...If the SIM Card is not recognized, then it must be missing....wow!!!
SIM Unlock, give it a shot....
Yep - AT&T (US) on Telstra (Australia).
Mister B above has given me some hope that the HW is ok, and I just need to get it unlocked... but I was hoping someone could confirm that this is normal before I spend AU$25.
All the threads I read seemed to imply that it would just pop up and ask you for a code when it detects a SIM card from a different network, but that didn't happen to me.
Also, I think I have to wait for Olipro's site to come back on the air (http://raphael.htc-unlocks.com is down for me at the moment). I'm hoping his SW doesn't required me to type an unlock code on the device itself.
Otherwise I will need to reflash the AT&T ROM back to get the unlocker.exe app (unless someone can send it to me? Not even sure where that is stored on the standard ROM to be honest.
Yeah - been through the whole 2G vs 3G SIM card before. Pretty sure my current one is good, as it's not that old and I get 3G on my Touch Pro with it.
As far as i'm aware the at&t devices do not show the unlock code window, you have to run the unlock.exe.
If you are sure the device & your network have compatable radio bands I would put it down to sim lock.
As far as i'm aware IMEI check doesn't need code input, they have support line & when I used them they were cheaper than Olipro.
http://www.imei-check.co.uk/raphael_unlock.php
Thanks (didn't realise IMEI Check was a website!)
Umm...back to nasty AT&T ROM now. Any hints where I might find unlock.exe (or a shortcut to it?)
Meh - IMEI Check website might be cheap, but they tell you AFTER you have generated the source file etc, that all first time users must validate their PayPal sale by...get this...taking photo with their camera phone of some documentation proving their identity, and email it to them...which they will process in 8 hours or so. No thanks...
Hmmm... http://www.unlocking.com/HTC-Fuze-Unlocking.html says:
"How To Enter Your HTC Fuze Unlock Code
Once you have received your HTC Fuze unlocking code, it is very simple to enter it:
- Insert any Sim card into the handset
- Turn the phone on
- You will be prompted to enter and Unlock Code
- Enter the code we provided
- Your phone is unlocked"
Double Meh. That's the bit I'm having issues with...
Ok. Used sim-unlocker.com, and once the software had finished doing it's thing, it popped up a box on the phone asking me to input the code.
Trouble is, SIM still not recognised Guess I'm looking at a fraked phone... (What a waste of time and money that was)
That is a bummer, you saw it working with the at&t sim, yes !
The fuze supports the 850MHz UTMS band so it should work fine on next G.
You could try flashing a generic HTC ROM complete with radio & seeing if you get any luck with that.
Also try some more packing on the sim card just in case it is simply a contact issue.
Total bummer if the fuze has developed a fault.
Thanks for everyone's help. It's in getting a quote for repair. Looks like I stuffed one of the pins when I put the SIM card in for the very first time :/
you gotta go to comm manager and start gsm or phone service then it'll say your phone is locked and ask for an code
Zilch said:
Thanks for everyone's help. It's in getting a quote for repair. Looks like I stuffed one of the pins when I put the SIM card in for the very first time :/
Click to expand...
Click to collapse
What are the odds on doing that, total bad luck.
HTC Fuze is lock to AT&T
djteotancolis said:
you gotta go to comm manager and start gsm or phone service then it'll say your phone is locked and ask for an code
Click to expand...
Click to collapse
The only way is use the simunlocker software ore buy it for $2.70 US dollar on ebay to get the unlock code from the guy name blowfish06 or get the code from AT&T. I unlock over some of them. It will automatic trigger the promt for unlock code if you put any sim that is not from AT&T in the phone.
Just as an update...
SIM slot contacts were stuffed. $150 to fix at the local repair shop in the mall. All working and unlocked now.
A SIM from a different network should pop up a message, but wasn't due to the HW fault. The unlocker software popped up this message when it was run however, so I was able to unlock it while the SIM slot was stuffed.
Thanks for everyones help.
Zilch said:
Just as an update...
SIM slot contacts were stuffed. $150 to fix at the local repair shop in the mall. All working and unlocked now.
A SIM from a different network should pop up a message, but wasn't due to the HW fault. The unlocker software popped up this message when it was run however, so I was able to unlock it while the SIM slot was stuffed.
Thanks for everyones help.
Click to expand...
Click to collapse
You could have just replace the hold sim stray just for $17 on ebay.
Yeah most likely. But I was a) lazy, b) in a hurry and c) it was a work phone so I claimed it

Is it possible on Verizon to own 2 phones on one line?

With AT&T you can simply throw a sim card in and away you go with any phone you want. What do you do on AT&T namely if you have an iPhone and TBolt?
You wont be able to do it without going through Verizon to have your TB Sim card reset everytime you want to use your TB after using your iPhone.
Normally you just have to do a simple ESN swap (can do online). Unfortunately with the Thunderbolt and it's LTE SIM, things might be more complicated. I'd check with a Verizon rep to see what would be involved.
Sadly its a complete pain in the butt. One of the guys I work with had to deactivate it and reactivate it a couple of days later. The guy in the store couldn't figure out how to do it, and it took him about 3 hours on the phone with various techs to finally get it working. They ended up having to swap out the SIM card in the store.
Not sure if its the process that is tough, or if they just don't know what they are doing. Either way, I wouldn't recommend it if you can avoid it. If you really need to do it, it is possible, but its not as simple as just swapping out a SIM card like on AT&T.
Once there are more phones utilizing LTE wouldn't you just be able to swap out your sim card and put it in any LTE phone?
dirtyfingers said:
Once there are more phones utilizing LTE wouldn't you just be able to swap out your sim card and put it in any LTE phone?
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Click to collapse
Yes, this is correct. I can go buy the Droid Charge, and put in the SIM from my Thunderbolt, and I'll be good to go.
Thats pretty sweet, I wish I had the cash to drop on some more LTE phones when they come out.
WilliamStern said:
Yes, this is correct. I can go buy the Droid Charge, and put in the SIM from my Thunderbolt, and I'll be good to go.
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Click to collapse
Are you sure about that? I thought we were still using CDMA for calls and there is no voice over 4G/LTE on VZW just yet.
WilliamStern said:
Yes, this is correct. I can go buy the Droid Charge, and put in the SIM from my Thunderbolt, and I'll be good to go.
Click to expand...
Click to collapse
Pretty sure this is wrong.
When setting up my phone the rep had to set up the sim card and phone separately.
Razorz is right, we still utilize cdma for voice, so it may be possible to get data on a new phone but no voice?
A rep told me you could, never tried I don't have another Verizon phone to swap it out with. Also ATT charges activation when you swap sims "if the sim is in a different phone for a lengthy time". Also ATT will add a data plan to your account if the phone you put it in requires one.
the id number for the sim card and the ESN for the phone both must be in the verizon system associated with your phone number or the device will not work.
stuckhere4ever said:
Sadly its a complete pain in the butt. One of the guys I work with had to deactivate it and reactivate it a couple of days later. The guy in the store couldn't figure out how to do it, and it took him about 3 hours on the phone with various techs to finally get it working. They ended up having to swap out the SIM card in the store.
Not sure if its the process that is tough, or if they just don't know what they are doing. Either way, I wouldn't recommend it if you can avoid it. If you really need to do it, it is possible, but its not as simple as just swapping out a SIM card like on AT&T.
Click to expand...
Click to collapse
they didn't know what they were doing.
When I had data problems with my TB, I switched to my INC via the activate phone link on the "my account" web page. An hour later when I tried to return to the TB, I got a prompt for the phone's IMEI, then prompted for the SIM card's number.. It error-ed. After calling CS, the rep couldn't help, got TS on the line, they manually entered the SIM number to make it work...
So it appears switching away from the TB deactivated the SIM, to switch back, VZW's TS had to re-add or re-activate the SIM.
And as thetwiztidfreak said, they did need BOTH the IMEI and SIM numbers to re-activate the TB.
thetwiztidfreak said:
the id number for the sim card and the ESN for the phone both must be in the verizon system associated with your phone number or the device will not work.
Click to expand...
Click to collapse
Correct but when you put the registered SIM in another LTE device it registers that handsets IMEI with your account. You can infact do a SIM swap with LTE, since your phone number is tied to the SIM putting the sim in another device effectively activates the phone on your account.
I should know, it's my job ;-)
It works the same way as GSM, but going from an LTE phone to a CDMA phone is a bit different, the SIM gets decactivated and becomes useless and if you want to switch back you need to go the a Verizon store for them to sell you out a new SIM for $0(some times old SIMs can be reactivated however there may b e issues with this). It's a PITA so I don't reccomend switching back and forth between CDMA and LTE devices unless you absolutely HAVE to.
chaoscentral said:
Correct but when you put the registered SIM in another LTE device it registers that handsets IMEI with your account. You can infact do a SIM swap with LTE, since your phone number is tied to the SIM putting the sim in another device effectively activates the phone on your account.
I should know, it's my job ;-)
It works the same way as GSM, but going from an LTE phone to a CDMA phone is a bit different, the SIM gets decactivated and becomes useless and if you want to switch back you need to go the a Verizon store for them to sell you out a new SIM for $0(some times old SIMs can be reactivated however there may b e issues with this). It's a PITA so I don't reccomend switching back and forth between CDMA and LTE devices unless you absolutely HAVE to.
Click to expand...
Click to collapse
I can confirm that it is a royal pain in the ass to go to the vzw store to get a new sim...
I just got a replacement for my tbolt. I had 5 days to return the "defective" one. I bounced the SIM card back and forth between the two phones a dozen times trying to see which one got better 3G/4G reception. The rep told me to decide which one works better and send the other phone back. It didn't matter.

No SIM Card

Hey everyone, I am a Galaxy Nexus user but my brother got an old Roger's S2 LTE that he wants to put on a non-Rogers network (same one I am on with my GNex). However we are having a weird issue where if we insert the original (deactivated) SIM that came with the phone it detects it. But if we put in either mine or his own it just always says "No SIM Card". I even have a pay as you go AT&T SIM that wont work in it either. So far I have flashed CyanogenMod and tried the UCLF6 radio as well as the Rogers ICS Radio UXLF3 from this thread http://forum.xda-developers.com/showthread.php?t=1754473
I should note that when my brother originally inserted his SIM he got the unlock screen and paid to unlock it through cellunlocker.net and it was recognizing his SIM at that point. Since then however we have had no luck. He even replaced the SIM card board with a new one.
Any ideas? I am leaning towards hardware issue but its odd that it still reads the original inserted SIM
did you try to go back to stock firmware and see what happened
Yep. I'm pretty sure its hardware. I got it to read again but still no signal. I have it reading my AT&T card now but again still no signal.
In fact even without a SIM card in if I search for Network Operators nothing comes up. If I do the same on my GNex I get a listing so its looking like this phone is no good
EDIT: Just realized who responded. Your threads were VERY helpful for me! Thanks so much... I'm still not convinced the phone is toast... I have a friend with a GNex on Rogers (I'm on MTS) so I will see if I can borrow his SIM and see what happens
WoodroweBones said:
Yep. I'm pretty sure its hardware. I got it to read again but still no signal. I have it reading my AT&T card now but again still no signal.
In fact even without a SIM card in if I search for Network Operators nothing comes up. If I do the same on my GNex I get a listing so its looking like this phone is no good
EDIT: Just realized who responded. Your threads were VERY helpful for me! Thanks so much... I'm still not convinced the phone is toast... I have a friend with a GNex on Rogers (I'm on MTS) so I will see if I can borrow his SIM and see what happens
Click to expand...
Click to collapse
agree, not the phone, the only way to make sure of anything is to restore to stock and do all the testing from that point on
edit: dah, its the radio, what freq is the new sim card on that wont work, is it the same as T-Mobile
edit: maybe not radio, think its like rogers, could be network settings
Actually both MTS and Rogers use the same towers so the phone should be set properly.
I've got it reading my MTS SIM now but cant pick up any networks. Its set to LTE/HSPA/GSM (Auto) and MTS is HSPA.
Is there anything that could be done to the IMEI of the phone to sort of "blacklist" it from working on any network?
Here is where I have tested from so far:
Stock before I did anything to the phone (Stock rogers GB)
CM9 Nightly
Stock Rogers ICS
SkyICS
I have also tried both the lastest AT&T Radio as well as the latest Rogers Radio. With my GNex both myself and my friend on Rogers use the same Radio (UGLC1).
At this point it seems either the radios arent working at all or the phone is blocked somehow
EDIT: Info on the MTS network... Found on the FAQ on their site:
Any unlocked devices (i.e. devices that are not tied to a specific carrier) will work with MTS SIM cards (on the MTS 4G network). However, carriers such as Rogers, Bell and Telus lock their devices to work with only their SIM cards and these devices will not work with a MTS SIM card. Similarly, MTS intends to lock our devices to our SIM cards. Therefore, our devices will not be usable on another carrier's network.
Please note that any unlocked device must support 4G North American Frequencies (850Mhz), older GSM devices will not function on our new 4G network. You can find out if your device is 4G compliant by reviewing the phone's settings.
Click to expand...
Click to collapse
Also this link: http://www.howardforums.com/showthread.php/1711666-MTS-4G-frequency
UGLC1 never seen that radio for the skyrocket
edit: oh, for the gnex
did you try the *#2263# menu
Yes when I try that menu (*#2263#) it doesnt do anything. I can do *#*#4636#*#* when on CM9 and it works but on stock and SkyICS it just FCs when I select "Phone Information"...
I am going back to Rogers Stock ICS right now. Gotta head off to my engagement party but will likely be back at it tomorrow
shouldn't forceclose, redl and try reflashing x2 the rogers radio, wipe/format x3 in cwm b4 going back to stock ics
Will do first thing tomorrow (or tonight if I'm still in any shape to do so )
If anyone reading this thread has a stock Rogers phone can you turn it off, take out your SIM and then boot it up without a SIM in it and then do a Network Search and see if anything comes up? On my GNex I get networks but on the S2 LTE I dont. In fact I have never seen any signal from any network on this phone yet with an MTS, AT&T and an old Rogers SIM
EDIT: Actually you will probably have to be on CM9. With stock you cant get to the Network Operator section without a SIM card inserted but in CM9 you can
vincom said:
shouldn't forceclose, redl and try reflashing x2 the rogers radio, wipe/format x3 in cwm b4 going back to stock ics
Click to expand...
Click to collapse
Ok I had enough time to do as you suggested above. Wiped like crazy then went back to stock using the ODIN method and the firmware from sammobile.
Actually I figured it out... it only FCs when I have the AT&T SIM card in and I think thats because AT&T is RAT Locked? If I have no SIM in I can get to all the menus.
k, try to set the freq(play around with it) in that menu w/out sim, then shutdown and install sim b4 restarting, left haptic to click "end" is saving
Got home and went right to work. Almost positive the problem is the radio not working now. I managed to get both SIMs reading without issue but neither will get signal of any sort (even straight after stock reflash). Gonna call it for now until I get a hold of my buddys Rogers SIM.
Thanks so much for all the help, I really appreciate it!

THE AT&T DATA THREAD: The Answer to getting LTE working on your N5

IF YOU HAVE ACCESS TO LTE ON AN AT&T PHONE, YOU DONT HAVE TO DO ANYTHING!!!!!!!!
IF YOU ALREADY HAVE A SIM CARD THAT WILL FIT IN THE N5, YOUR SIM IS LTE CAPABLE AND ALL YOU HAVE TO DO IS GET THE RIGHT DATA PROVISION. YOU DO NOT NEED TO GET A NEW SIM!!!!!!!
This happened when the N4 came out and I came to the rescue far too many times to count...and I've already started to read threads about it so here we go!
You just bought an N5 and are either worried about getting LTE or can't get LTE connectivity on your N5. It's a really big issue with a really simple solution. You need to make sure of a few things.
1. You have a SIM that can receive LTE frequency
2. Your data plan is a LTE provisioned plan
3. Your APNs include an LTE ANP
1 & 2 can be solved at the same time and 3 should solve itself in most cases.
Here's the big issue: AT&T doesn't have a data provision for the N5 (or the N4). Your customer service rep will take the IMEI number from your phone when you ask for a new SIM and it will come back with their basic GSM plan by default. This caused awful data speeds on the N4 and will disallow LTE on the N5 so you need to inform them that this will happen before they go through the process. A nice rep will understand. An unknowledgeable rep will claim there is nothing they can do. Ask to speak to the manager. If none of them can help, take your new LTE capable SIM and walk away.
Now after you leave the store call up customer service and tell them you just got a new *insert LTE capable AT&T device here* and you can't find the IMEI number. Tell them you tried to go into the store and they were unhelpful so you're calling. The person will immediately become helpful and generate an IMEI number. They will provision your data using said serial number and you'll be good to go.
BEFORE inserting your SIM, start up your N5. Go through the setup process that you have to go through and then turn it back off. Plug in your SIM and reboot.
Go to Settings > Wireless & Networks > more > Mobile Networks > Access point Names. In there you should see an AT&T LTE APN and it should be already selected. If not, select it. This should be all you need to do. It really is that simple.
NOTES:
- All SIMs that fit in the N4 and N5 are LTE capable
- Here is what your AT&T APN should look like
- If you have any issues, post and I'll do my best to help
As always, Thanks are appreciated.
So even if the rep in store "can't help" I'll still walk out with the SIM card I need? Also, If I don't have my N5/IMEI in hand when I go in can I still setup a plan and get a SIM card? Thanks for the post!
EDIT: Going in with no phone I don't know rather to tell them I have a N5 coming or try to find a friends that will give me their IMEI that I can give them...
You'll get a SIM card no matter what because those are free...it just won't be provisioned properly unless you get a knowledgeable rep.
Having an IMEI in hand makes life easier; having your N5 will make it way easier. The SIM needs to be activated in the store and they will need an IMEI to activate. Just wait till you get your N5 to go through all this. It won't do anything to help you until you get it.
The IMEI will be on the SIM tray!
spitefulcheerio said:
You'll get a SIM card no matter what because those are free...it just won't be provisioned properly unless you get a knowledgeable rep.
Having an IMEI in hand makes life easier; having your N5 will make it way easier. The SIM needs to be activated in the store and they will need an IMEI to activate. Just wait till you get your N5 to go through all this. It won't do anything to help you until you get it.
The IMEI will be on the SIM tray!
Click to expand...
Click to collapse
Ok, I will wait until Wednesday to go in then...one last thing, if it gets to the point I have to call ATT, when I say I can't find the IMEI won't they just tell me to flip the phone over or look in the settings, etc.. instead of generating one?
No.
They will ask you if there is a barcode / serial thing on the back of your device. You say no. Boom, done.
edit: don't forget to hit the thanks button!
So just going in and asking to exchange your sim for a micro sim isn't enough?
I have a note 3 right now with 4g. I was going to use the same Sim card in the note and put in the N5. Should it work out of the box or do I still have to take it in the store? How will I know that I have a an imei card?
Sent from my SAMSUNG-SM-N900A using Tapatalk
GldRush98 said:
So just going in and asking to exchange your sim for a micro sim isn't enough?
Click to expand...
Click to collapse
No. The SIM must be activated and an IMEI is required to activate.
marcusva79 said:
I have a note 3 right now with 4g. I was going to use the same Sim card in the note and put in the N5. Should it work out of the box or do I still have to take it in the store? How will I know that I have a an imei card?
Sent from my SAMSUNG-SM-N900A using Tapatalk
Click to expand...
Click to collapse
I'll make this even easier!
Do you have a SIM that will fit in the N5? If not, follow my steps. If so, skip ahead to calling AT&T customer support because ALL MICRO SIMS ARE LTE CAPABLE.
What do you mean by an IMEI card? All phones come with an IMEI.
great. AT&T why are you so terrible.
Im sim is in the note 3 rught now. Sending it back to att. Getting the n5 tomorrow. New to the Sim card thing. Coming from sprint. Just had to ask.
Sent from my SAMSUNG-SM-N900A using Tapatalk
Hey guys I'm going to switching to straight talk att am I ordered the lte micro sim from them and plan to activate tomorrow should I expect to jump through hoops to get lte or expect the same issues as att users...not sure this is my first try at prepaid
same things will happen. You'll need to get an LTE data provision but will be unable to using your N5 IMEI
marcusva79 said:
I have a note 3 right now with 4g. I was going to use the same Sim card in the note and put in the N5. Should it work out of the box or do I still have to take it in the store? How will I know that I have a an imei card?
Sent from my SAMSUNG-SM-N900A using Tapatalk
Click to expand...
Click to collapse
If you have 4g on your note 3 it means you already have a LTE data plan. All you need to do is take the sim out of your note 3 and pop it into your n5, no need to call anyone or make an unnecessary trip to the store.
4g =/= LTE in AT&Ts case. 4g can mean HSPA+ 4g!
If you have access to LTE currently YOU DO NOT NEED TO DO ANYTHING.
spitefulcheerio said:
Now after you leave the store call up customer service and tell them you just got a new *insert LTE capable AT&T device here* and you can't find the IMEI number.
Click to expand...
Click to collapse
If you have a device and you can't find the IMEI, just go to the settings and about device to view it.. Wouldn't they ask you to do that?
Look, I know you want to dumb down stuff and give advise but some of it is just incorrect, not dumbed down.
Dial *#06# on any Android smartphone and it'll display the IMEI.
spitefulcheerio said:
Here's the big issue: AT&T doesn't have a data provision for the N5 (or the N4). Your customer service rep will take the IMEI number from your phone when you ask for a new SIM and it will come back with their basic GSM plan by default. This caused awful data speeds on the N4 and will disallow LTE on the N5 so you need to inform them that this will happen before they go through the process. A nice rep will understand. An unknowledgeable rep will claim there is nothing they can do. Ask to speak to the manager. If none of them can help, take your new LTE capable SIM and walk away.
Click to expand...
Click to collapse
It's possible that the reps @ the AT&T Stores in different areas aren't properly keying the IMEI in properly. If at all possible have them SCAN the IMEI barcode on the back of the phone.
I went down to the AT&T store here locally (Bay Area, CA) and the only problem I had in the process was a 30 minute wait to see one of the reps.
I was previously on an unlimited data plan that I've had setup since I got my original iPhone 3G - 5 years ago. NOT an LTE plan by any stretch.
He went in the back and grabbed the sim and started the process of adding it to the account.
He scanned the sim and then scanned my phone -- It CORRECTLY recognized the device as a D820 **AND** automatically updated my data plan to the LTE Unlimited.
The only thing the rep had to do was press confirm a number of times. Not once did he have to manually adjust anything.
We waited about 5 minutes for the sim to activate, slipped it into my N5 and powered it up - Instant LTE service.
So AT&T *does* have the IMEI Registered for the N5 with a corresponding LTE Plan. If someone is trying to key it in and getting an error.. they're likely not typing something correctly.
I'm already using a note 3 on at&t with LTE already enabled on my plan. Also,my note 3 already uses a micro-SIM. I should be good to just swap my SIM into the n5 right? I have written down the default AT&T APN just in case it gets list on the n5.
Sent from my SM-N900T using xda app-developers app
misfit0r said:
It's possible that the reps @ the AT&T Stores in different areas aren't properly keying the IMEI in properly. If at all possible have them SCAN the IMEI barcode on the back of the phone.
I went down to the AT&T store here locally (Bay Area, CA) and the only problem I had in the process was a 30 minute wait to see one of the reps.
I was previously on an unlimited data plan that I've had setup since I got my original iPhone 3G - 5 years ago. NOT an LTE plan by any stretch.
He went in the back and grabbed the sim and started the process of adding it to the account.
He scanned the sim and then scanned my phone -- It CORRECTLY recognized the device as a D820 **AND** automatically updated my data plan to the LTE Unlimited.
The only thing the rep had to do was press confirm a number of times. Not once did he have to manually adjust anything.
We waited about 5 minutes for the sim to activate, slipped it into my N5 and powered it up - Instant LTE service.
So AT&T *does* have the IMEI Registered for the N5 with a corresponding LTE Plan. If someone is trying to key it in and getting an error.. they're likely not typing something correctly.
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This is good to know, I am going to do this today as my nexus 5 should be arriving sometime today. So have the rep scan and should be good to go, at least I have a game plan if I run into some problems.
Thanks
Great thread. Could you please take a look at my issue with LTE being slower than 3G here? http://forum.xda-developers.com/showthread.php?t=2513844
I've tried adding a new APN but the phone keeps deleting it!
Sent from my Nexus 5 using Tapatalk

[Q] Anyone able to activate an N5 on Sprint AND Tmo/ATT at the same time?

Has anyone been able to do this? Activate on Sprint with just the MEID and no sim card (so you won't have LTE) and also activate on Tmo/Att/MVNO with a sim card. Is there anything in the software that allows the switching between the two - like a typical "world phone" has?
eyeballer said:
Has anyone been able to do this? Activate on Sprint with just the MEID and no sim card (so you won't have LTE) and also activate on Tmo/Att/MVNO with a sim card. Is there anything in the software that allows the switching between the two - like a typical "world phone" has?
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Registered here just to say I'm interested in the answer to this. Please post in here again if you find an answer somewhere else. Thanks!
From my activation experience you need to active the sim on sprint. And of there is no sim in the phone I couldn't make a call.
Sent from my Nexus 5 using Tapatalk
I don't think this is possible out of the box. We'll have to dig in and see what we can find for settings.
eyeballer said:
Has anyone been able to do this? Activate on Sprint with just the MEID and no sim card (so you won't have LTE) and also activate on Tmo/Att/MVNO with a sim card. Is there anything in the software that allows the switching between the two - like a typical "world phone" has?
Click to expand...
Click to collapse
You must have a Sim in order to activate on Sprint. I tried over the phone, chat, and self service and was unable to activate without a SIM.
hammester said:
You must have a Sim in order to activate on Sprint. I tried over the phone, chat, and self service and was unable to activate without a SIM.
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Click to collapse
Can you remove the sim after activation? I read somewhere that someone just had 3g on Sprint with no sim, but can't find where.
eyeballer said:
Can you remove the sim after activation? I read somewhere that someone just had 3g on Sprint with no sim, but can't find where.
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Click to collapse
I would think once you activate it you could remove the SIM and just get 3g service but I can't say that with 100% accuracy. You could give it a try using the T-mobile $3 a day plan to make sure it works that way your not out a whole month of service.
There is no "activating" on T-mobile and AT&T. The activation lies with the SIM card. I can swap out a T-mobile SIM or an AT&T SIM anytime I want.

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