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[Q] problem with imei in samsung galaxy core i8260 - Samsung Galaxy Core

hello, i have a problem with my mother´s smathphone, i a samsung galaxy core i8260 and my problem is the next:
the problem is that low gave the IMEI in the company because my mother lost the smarthphone, and six months after it has appeared in the beach house and now I can not use.
I called orange which is the company with which kick that smarthphone but they told me they could not help because it was not in that company because I switch to movistar, now the cell can not be used and it is a shame because it is new, only was in operation one month. someone can tell me how to change the imei by phone that no other use for a long time already?
Help please

juancargm said:
hello, i have a problem with my mother´s smathphone, i a samsung galaxy core i8260 and my problem is the next:
the problem is that low gave the IMEI in the company because my mother lost the smarthphone, and six months after it has appeared in the beach house and now I can not use.
I called orange which is the company with which kick that smarthphone but they told me they could not help because it was not in that company because I switch to movistar, now the cell can not be used and it is a shame because it is new, only was in operation one month. someone can tell me how to change the imei by phone that no other use for a long time already?
Help please
Click to expand...
Click to collapse
Forget about changing the IMEI number.

Why? That is possible in other samsung galaxy but in this model the soc is not exinos, is qualcom, this is my problem
Sent from my LG-D802 using xda app-developers app

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