Whenever i try to install the samsung driver from the official site i always get this error message,
"The mobile phone is in use. To install normally you need to remove the device and restart the computer. Please run SAMSUNG USB DRIVER for for mobile phones installer again after restarting."
I had the drivers before, but i uninstalled them coz they werent working very well. Now i cant reinstall. Is there any way to completely uninstall the drivers then reinstall? Any help?
Related
Hi there.
My office PC has restrictions on installing USB Drivers. Is there any possible way to connect the phone to PC to read and write files. Earlier i had Nokia N8 which i could connect to PC using PC Suite mode and read/write to my memory card without any additional drivers (probably windows has those drives preloaded). Also Samsung galaxy S2 can be connected to my PC using Kies Sync to read write to memory card (without any additional drivers being installed). Is this possible with HTC Devices (not specifically chacha as none of the HTC device get recognized)
have you tried htc sync?
jporch316 said:
have you tried htc sync?
Click to expand...
Click to collapse
Yes HTC Sync detects and I am not suppose to install any personal softwares. I dont know how to explain my problem, those who have a S2 or any nokia device will understand better I ll click some images and share to make it more clear..
Both Kies and Ovi Suite install phone drivers. It's impossible to connect a phone without installing drivers, even if as mass-storage device.
Both Kies and Ovi install the drivers when you install the software and connect your phone for the first time. So if your the first one to have ever used N8 or Samsung on your PC then you have installed the drivers
Alex C. said:
Both Kies and Ovi Suite install phone drivers. It's impossible to connect a phone without installing drivers, even if as mass-storage device.
Both Kies and Ovi install the drivers when you install the software and connect your phone for the first time. So if your the first one to have ever used N8 or Samsung on your PC then you have installed the drivers
Click to expand...
Click to collapse
Yes agreed alex. Drivers must be installed for being detected. But have you seen that the drivers for nokia and samsung are never downloaded from windows update or anywhere. The drivers are fetched from the device itself i guess (which shows "searching preconfigured folders" while installing). But incase of HTC devics, it fails..
there is a wireless app on play that allows you to transfer meda files back and forth, but again you ll need to install a wifi dongle via usb unless you are using a laptop
Just use Box. http://www.box.com/
I just got a S3 yesterday but was greeted with the dreaded MTP driver installation failed message on win 7 (32 bit)
I installed the regular verizon s3 drivers from samsung's site, did the same thing, uninstalled and tried Kies and let it install the drivers, same problem
tried a different usb port, same thing
restarted the comp and computer, still no go
im getting frustrated now
it seems samsung has known about this issue for over a month now but still hasnt been able to fix it
my a500 and galaxy nexus work fine with MTP so not sure why this would mess up
ive looked at other threads but there was no clear solution on how to fix it
I don't have any issues with mine
Sent from my SCH-I535 using Xparent Blue Tapatalk 2
thats nice but it doesnt exactly do anything for my problem
Joey22688 said:
thats nice but it doesnt exactly do anything for my problem
Click to expand...
Click to collapse
Did you try a factory reset?
Sent from my SCH-I535 using xda app-developers app
This happened to me too but I was running a CM10 ROM. What are you running and have you tried a different ROM?
Unfortunately, I cannot remember exactly what I did but I recall allowing Windows (I'm on W7) to find the drivers and install for me.
I'm not having any issues either, I'm using both 32/64 versions of Win 7...
These are the drivers I'm using:
http://downloadcenter.samsung.com/content/SW/201206/20120620051748445/Verizon_Wireless_I535_GSIII_Samsung_USB_Driver_v1_4_6_0.exe
Hope this helps..
I think I found the problem (its not the phone)
its the drivers that samsung issued
I plugged the phone on my win 7 64 bit desktop (not installing any drivers beforehand) and I got a few failed messages for drivers but I was able to access the file system fine
I then installed the driver pack posted and above then got the mtp driver installation failed message and was unable to access the file system
uninstalled the driver pack and connected the phone back up and I can access the file system (with some other drivers failing to install, I think relating to usb modem stuff ect...)
so until samsung fixes the driver problem I will have to deal with a few driver installation failed message every time I hook up the phone, but at least I can access the file system
im running the phone on the stock ics btw, didnt install cm10 or anything like that, the phone is rooted though but I rooted it after I found out about the mtp driver problem so it shouldnt mean anything
I have the same problem on Windows 7 32 bit. I rooted my phone and installed samba as a temporary fix.
Plus I just bought an external 32 GB SD card and I plan on using that as my workaround and just transfering files between the two.
Sent from my SCH-I535 using Tapatalk 2
Problem for me was the root.
Could you humor me and try this:
- go into the superuser app
- Select the 'temp unroot' checkbox from the first screen.
- unplug then replug the USB cable on your phone. The drivers should install on the first try this time (they did for me) and Kies should work too.
The problem seems to be that SuperUser exploits the USB Debug internally so, even though USB Debug is unchecked, it is still detected as checked by the connection and fails the install of the driver.
Solution #2 is the amazing script that transforms your MTP connection into a UMS one (look in this thread http://forum.xda-developers.com/showthread.php?t=1785243 and thank open1your1eyes0 ). Once in UMS, you don't need the MTP driver to see your device so that's another approach.
Good luck
I bought Samsung Galaxy S3 2 weeks ago. Windows installed the drivers for it when first connected to my Windows 7 64 bit PC. It came up in the list of Devices on the Explorer. I installed "Kies_2.5.0.12094_28_8" which installed USB driver on top of the Windows driver. At the end of the installation, it gave "failure to install Samsung MTP driver".
Saw a thread on other forum where it was suggested to remove the driver from System Driver window under Control Tab/System and reboot. To be cautious, uninstalled Kies. Rebooted PC. Windows installed the driver. As soon as Kies was installed the whole issue unfolded again.
Looks like ALL Kies versions (including previous version of Kies_v2.3.3.12085_7_5) have incompatible and wrong driver which is resulting in this unresolvable situation.
I removed the MTP driver (control panel/system/device manager - MTP driver has ? mark - this is the one). Then removed the phone and rebooted PC. After reboot, connected the phone back. Windows detected the device and automatically installed the driver. The device is listed in Explorer and is fully accessible. Started Kies. It showed the device as GT-I9300. It took a while and connected to the phone. All functions became useable. Sync'ed the contacts etc.
Day2. Booted the PC. Device is still shown in Explorer. Kies shows GT-I9300 and then displays "Connecting Device" - IT FAILS TO CONNECT and on pressing "Trouble shooting" button, it re-installs its own drivers and fails to install MTP driver AGAIN" - the Kies software SUCKS
Solved! For real!
For some reason, any of those options helped me to make it work:
- Reinstall Windows Media Player
- Remove registry key
- Clean up old usb drivers
- re-install 100 times drivers from Verizon, Samsung. Even old versions.
- Install from Windows Update. I tried to do that 1000 times. Gosh!
- enable UMT access (mass storage) on the phone.
The only thing that worked was, for some reason , getting the drivers from a random computer that was the only computer that worked.
Windows 7 x64
Attached the files. Go to the devices manager and update the drivers.
Israel Leite
How I solved it
Joey22688 said:
I just got a S3 yesterday but was greeted with the dreaded MTP driver installation failed message on win 7 (32 bit)
I installed the regular verizon s3 drivers from samsung's site, did the same thing, uninstalled and tried Kies and let it install the drivers, same problem
tried a different usb port, same thing
restarted the comp and computer, still no go
im getting frustrated now
it seems samsung has known about this issue for over a month now but still hasnt been able to fix it
my a500 and galaxy nexus work fine with MTP so not sure why this would mess up
ive looked at other threads but there was no clear solution on how to fix it
Click to expand...
Click to collapse
1. Un-install Samsung Kies and USB drivers
2. Then install the Install Samsung Usb driver for mobile phones version 1.4.6.0
3. with phone un-pluged from the usbcable Go into settings/Developer Options un-check Stay Awake un-check USB debugging un-check Allow mock locations Now hit the HOME button then plug in the USB cable and your are set..
This worked perfectly painless for me :laugh:
Solution x Win XP
This solution worked for me.
Install microsoft patch for usb and reinstall MTP driver
see:
http://forum.xda-developers.com/showthread.php?t=1150211
Hope this helps
whenever I try and install the samsung usb drivers for my S3 the installer always fails with this message: "The MSS installation for SAMSUNG USB Driver for Mobile Phones V1.4.6.0 has failed."
I had the universal naked drivers installed on this PC before for my tbolt and transformer prime, but it wasn't compatible with the S3 yet. There is an updated universal naked drivers that supports the S3, but when I try and back up my IMEI and put the phone into RMNET+DM+MODEM mode, the naked drivers don't recognize my device. in the regular MTP+ADB the drivers work fine.
so I imagine I need the samsung drivers to install for this to work. does anyone have any ideas how I could get the samsung usb drivers to install properly? I've also tried the V1.5.5.0 version as well and the installer fails as well. I've removed the universal naked drivers and tried to install without it and I still get the error. same thing in windows safemode. I'm running Windows 7 Enterprise 64 bit.
has anyone else had trouble with this? and any idea how to get the installer to work? thanks
Lots of people have been having this issue. I'm having it on XP at the moment... until now.
Per another thread I read here (for the Dell Streak, thread here: http://forum.xda-developers.com/showthread.php?t=1291293) you can force Windows to use the generic driver instead of the Samsung one.
Basically, I edited a copy of the INF to match my device info, then entered the info into the [Generic] area of the INF. I then told Windows to allow me to manually select the driver, and pointed it to this INF file. Voila... I now have generic driver support for MTP in XP SP3. I imagine the same thing might work with other versions of Windows, since I'm not really using any non-Windows drivers.
jackmei2 said:
whenever I try and install the samsung usb drivers for my S3 the installer always fails with this message: "The MSS installation for SAMSUNG USB Driver for Mobile Phones V1.4.6.0 has failed."
I had the universal naked drivers installed on this PC before for my tbolt and transformer prime, but it wasn't compatible with the S3 yet. There is an updated universal naked drivers that supports the S3, but when I try and back up my IMEI and put the phone into RMNET+DM+MODEM mode, the naked drivers don't recognize my device. in the regular MTP+ADB the drivers work fine.
so I imagine I need the samsung drivers to install for this to work. does anyone have any ideas how I could get the samsung usb drivers to install properly? I've also tried the V1.5.5.0 version as well and the installer fails as well. I've removed the universal naked drivers and tried to install without it and I still get the error. same thing in windows safemode. I'm running Windows 7 Enterprise 64 bit.
has anyone else had trouble with this? and any idea how to get the installer to work? thanks
Click to expand...
Click to collapse
Download and install PDAnet app to your computer, this app will install the driver for you. You have to select "Samsung" during the install. Once done you can uninstall the app but the driver stay.
If PDA net doesn't work for you, go into device manager and select your phone, click on properties, advanced, and install the drivers manually.
So, I came across another way to get the drivers to load without any INF file hacking. If you simply tell Windows (XP in my case) to update the driver, then tell it you will manually point to it, you can find a suitable one in the folder C:\Program Files\SAMSUNG\USB Drivers\25_escape (after you install the MSS driver pack, of course).
Unfortunately, in my case, I use MediaMonkey to manage this, and it doesn't seem to notice the "difference" between my phone and my wife's (both SGS3s). That's their fault, though... they clearly have some bugs in there.
that's the problem... the MSS pack fails to install. I tried copying the samsung\USB Drivers folder from my desktop (which the driver install worked on) to my laptop and manually pointing to the folder, but it says it can't find a driver for it. kind of odd. I'll have to try the PDA net drivers to see if that will work. thanks for the help guys
Dawg5 said:
If PDA net doesn't work for you, go into device manager and select your phone, click on properties, advanced, and install the drivers manually.
Click to expand...
Click to collapse
Thanks this worked for me
After having some issues with connecting my phone to my computer, I thought I might try uninstalling and re-installing the samsung drivers. The problem is that I can't get them to install. Every time I get a message saying "the device driver was not successfully installed". Can anyone help me with this?
EDIT: I apologize, apparently my computer is having issues with its USB drivers-it has nothing to do with the Samsung drivers. I'm not seeing a way to delete this thread. If a mod happens to read this, feel free to delete this thread.
Same Exact Issue...No Solution
Rixanu said:
After having some issues with connecting my phone to my computer, I thought I might try uninstalling and re-installing the samsung drivers. The problem is that I can't get them to install. Every time I get a message saying "the device driver was not successfully installed". Can anyone help me with this?
EDIT: I apologize, apparently my computer is having issues with its USB drivers-it has nothing to do with the Samsung drivers. I'm not seeing a way to delete this thread. If a mod happens to read this, feel free to delete this thread.
Click to expand...
Click to collapse
Actually, I am having the same issue ongoing. I have tried different USB cords, uninstalling USB device, uninstalling/reinstalling Samsung Kies, uninstalling/reinstalling most current Samsung drivers. Every time I reinstall the Samsung drivers, I get "the device driver was not successfully installed."
The OP might have isolated the source of the issue, but Samsung tech support (3 hours worth) and my best efforts cannot get to the bottom of this issue.
Anyone????
this is problem of windows registry not driver
i have the same problem for past one month..i am unable use kies or odin because, samsung usb modem will not be installed correctly..
then i found all usb modems(huawei data card) are not working properly because windows cannot load the drivers(error 31)...the i followed the following steps...i got it corrected
please take a back of the windows registry before doing..
1. Go to start menu
2. Run ‘regedit’
3. Open this key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\
{4D36E96D-E325-11CE-BFC1-08002BE10318}
4. In this key, find the “Installer32” string.
5. If the Microsoft Registration Key is missing, the key has to be added manually.
6. Create a “string” value named “Installer32”, and set it to “mdminst.dll,ClassInstall32”
5. Save the ‘regedit’
restart the computer.. and reinstall kies..it will work
link: http://www.tomshardware.com/forum/7071-63-install-broadband-modems-anymore-windows
Hi all,
I am total stuck trying to connect my Xiaomi Mi Note to a Windows PC but I just can´t get the USB Driver installed. I downloaded all available drivers plus Mi Suite but I keep on getting the yellow marked symbol in the device manager and every attempt to update or install the drivers manually failed. Feeling like a noob. Device it rooted and running MIUI 8.
Any ideas?
Your issue is that any driver they release won't pass Microsoft certification process. This is due to them using drivers that are not properly made but hacked together. There are some hacked drivers but that is on you if you willing to risk it. Part of the reason no devs here buy their devices.
Thank you for your post. I just need a chance to connect in order to use BackupTrans to convert my Whatsapp and Viber Messages. Were would I find those drivers. Is the install process the old manual way (like use disk, to install driver)?
Did you try manually installing the drivers to the Device Manager? right click, search for drivers on my PC.. point to the driver folder and choose let me pick, pick the last one.