I'm trying to figure out why this phone won't connect to 4g and if I need to send it back. According to the ebay advert it showed the following:
2G Network GSM 850 / 900 / 1800 / 1900
3G Network HSDPA 1900 / 2100 / 1700
Speed HSDPA, 21 Mbps; HSUPA, 5.76 Mbps
It also said 4g numerous places on the posting. I have been trying to determine if there is setup that I can do to ensure it will work with 4g before I contact the user and try and go through the hassle of sending it back. I would much prefer the phone work. It should at least be able to connect via 3g but it's stuck on 2g.
The screen that flashes on boot shows t-mobile so it doesn't appear to be an at&t phone as I tried to make sure I didn't get that issue. It was my understanding that with 1700/1900/2100 frequencies 4g should be no problem. Does the APN just need to be setup right for this? Other than the APN possibility I haven't been able to find what else might be causing this in my searching so far.
Thanks for any help.
Finally stumbled upon what I needed with a different search.
I found this thread http://forum.xda-developers.com/showthread.php?p=42757158 from a google search for t-mobile apn settings and it was 5 links down.
by changing epc.tmobile.com to fast.t-mobile.com in the apn field 4g came up immediately. I'm running a speedtest now and results are adequate. Maybe this will help someone in the future. It's hard to find the right search terms especially when what you are looking for is a small 3-letter acronym and you don't know that is the issue.
Related
Hello,
So i've got this nicely unlocked, shiny, G2x. (Running MIUI right now, please don't judge me) Anyways, I'm in Morocco, and am trying to use Maroc Telecom (IAM) which has 3g data (their site even claims HSPA+) and these are the frequencys they use:
GSM 900 / GSM 1800 / UMTS 2100
And copy pasted from the T-Mobile website, the G2x uses:
Quad band GSM (850/900/1800/1900 MHz), Dual band UMTS (1700/2100 MHZ Bands 1 & 4)
To me that looks compatible. Trouble is, i'm getting no data whatsoever, not even 2g, in an area that I know should have at least 3g. I've signed up for the plan correctly, I'm sure of that. And my G2x automatically picked up the APN settings when I first turned it on (and I verified that they are correct) but still not a hint of internet access. This is driving me crazy!! any hints would be greatly appreciated.
Just guessing, but does it think you're roaming. Maybe try enabling data roaming to see if it recognizes the data then.
fiffer1 said:
Just guessing, but does it think you're roaming. Maybe try enabling data roaming to see if it recognizes the data then.
Click to expand...
Click to collapse
It wouldn't be roaming if he bought a sim for that system as he says. Probably APN has a typo or not selected. Have to push radio button so it has a green dot to enable the APN. If that doesn't work then contact carrier to reset data on the account. I have had to do that in the past here in Thailand. Have you also tried turning the phone off and on, or doing airplane mode. Sometimes that is needed once.
Thanks for the responses!
Unfortunately, i've tried and double tried all those things, except getting the carrier to reset the data plan. I'll do that next. Now I just have to get through a bunch of menus in French & Arabic
Are you running Market Enabler. It can screw you up royally if you change sim and it was set to fake at boot. I had that on a Nexus One and had to factory reset the phone to get data working again when I changed sim.
Thanks for the advice. I don't think i'm faking my sim - unless that's something that comes with CM07 and I just don't know about it. Also I tried it on stock before flashing with no different result, so i'm pretty sure that's not it. Went to the office of Maroc Telecom, who replaced my sim (but still no luck) and an INWI sim which i'd previously been able to get 2g coverage on now gives me nothing. It is the weirdest thing and I feel stuck. Has anyone actually gotten a g2x to work on any other network?? is there some sort of Tmobile lock which is preventing me because i'm not using a tmobile sim? (And i'm not talking about the phone being 'locked', obviously i've gotten it unlocked, and can make calls just fine, and did have that short spell of 2g data on INWI) Anyways, i'm about ready to throw this very expensive phone out the window, because what is a smartphone without data?? Thanks anyways for your advice.
same, problem.
How can I solve it?
Maybe try to use other broadband?
I use my G2X in Thailand on TOT3G with no problems. They run 3G on Band 1 (2100/1900). Figure out what band it is. There about fifteen different 3G bands in use. Most people don't realize it but 3G radios use two frequency spectrums at the same time. There is an uplink and downlink. For example 2100 Band 1 uses 2100Mhz downlink and a 1900Mhz uplink. Band 4 is 1700Mhz uplink and 2100Mhz downlink. So the 3G radio in the G2X also transmits on 1900Mhz. But the 1900 Band 2 uses 1800Mhz as an uplink, which the 3G radio in the G2X doesn't support. Most companies that say they are on 2100Mhz are referring to Band 1. If they are running Band 1 the G2X definitely supports it. If you have sim unlocked the phone there is nothing preventing you from getting 3G reception on any carrier in the world.
Download "Network" (https://market.android.com/details?id=de.mangelow.network&feature=search_result) from the Android Market and run it. Scroll down to where it says what type of connection you want and make sure "WCDMA preferred" is selected. If the phone somehow got set to "2G only" you will never get 3G reception until you change it. That happened to me once on a Nexus One and took me a while to figure it out.
CM7 and some other custom roms are known to be having connectivity issues. I suggest you flash back to stock and make sure your apn is correct. If your apn is wrong in any way, the connection will be refused by the cell system.
answer to problem with 3G
engadget[dot]com/2011/04/27/t-mobile-g2x-lacks-quadband-hspa-shatters-dreams/
So, I have working 2G, and 3G(only data, calls are not working)
Rom: WeaponG2x.
Have you tried hard reset (press and hold vol^ and power) till it restarts..
Sent from my LG-P999 using xda premium
MisfitX said:
Have you tried hard reset (press and hold vol^ and power) till it restarts..
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
For the what?
I have not been able to find much information about this at all, and totally forgot about it.
My 3G coverage is absolutely **** at home, but 2G is pretty decent. According to the coverage map on O2's site, I should have good 2G and 3G indoors and outdoors, but as I said, I'm lucky to get even 1 bar inside.
My question is this, how do I know what spectrum the Desire S is using? I know it supports 900 MHz 3G, but how do I check if it's using it or not? Or is there any way to force it? Because I haven't seen any improvement since the 3G900 switched on, is there anything to do with the radio perhaps?
Bump !?!?!?!?!
It's a matter of checking what networks are appearing and working out from there which one is which frequency spectrum, for me I have a Telstra Mobile (GSM), Telstra Mobile 3G (850hz) and 3Telstra (2100hz).
Scan and see what networks appear, then even Google their individual names and see if you get any responses as to what spectrum they are.
zeekiz said:
It's a matter of checking what networks are appearing and working out from there which one is which frequency spectrum, for me I have a Telstra Mobile (GSM), Telstra Mobile 3G (850hz) and 3Telstra (2100hz).
Scan and see what networks appear, then even Google their individual names and see if you get any responses as to what spectrum they are.
Click to expand...
Click to collapse
I know that my network (O2 UK) recently activated their 3G/HSPA services on the 900 Mhz band (in addition to the 2100 Mhz), in order to extend coverage.
See this: http://blog.o2.co.uk/home/2011/05/superfast-900mhz-3g-explained.html
My question is that because I have seen no difference, even in the major city centres listed there, is there a way to find out if my phone is actually trying to use the 900 Mhz band for 3G or is it just staying on 2100 Mhz, how to check, any way to force?.. etc etc etc
I have read that Sprint doesn't support HSDPA and it only supports EVDO rev a and b. But I was wanting to know if there is anyone in the forum that could verify this if they have a phone that supports HSDPA and states the max speed they get for downloads. It would help greatly as it would prevent me from getting one of the HSDPA phones and get the EVDO rev b phones.
Ok either no one here has a phone that is on the sprint network with HSDPA like a iphone 4g s or people think I haven't bothered to search which I have but have come up with no direct confirmation. So if someone has one could you please do a speed test on it and find what the speed is to see if it goes over 9Mbps if so then sprint supports HSDPA if not then they don't.
I bought one of these phones, rooted it, unlocked it, and installed CM9. I love the phone and OS, but I cannot get the 3G/4G to work on AT&T. Any ideas?
Yeah. The data network is incompatible. Different frequency.
Sent from my SGH-T769 using xda premium
Yeah I think all you can get is 2G (edge) on AT&T with the blaze.
I can say from first hand experience that the blaze works great with AT&T's 3g service. I bought this phone last week, unlocked it, and swapped in the sim from my old Aria and have been using it with CM10 ever since. Data speeds are around 3 to 6 Mb/s down and 1 Mb/s up, and voice and text messaging works fine.
For a more technical answer, AT&T uses the 850 mhz and 1900 mhz frequencies for UMTS (3g), and T-mobile uses 1700 mhz and 2100 mhz frequencies. The blaze supports UMTS on all of these frequencies so there are no technical roadblocks to using this phone with AT&T. http://www.phonearena.com/phones/Samsung-Galaxy-S-Blaze-4G_id6824
As for your problem of not getting 3g working, I had similar issues when first switching the sim card (especially on the stock rom). Check that your APN matches the one your old phone was using. On the stock rom, the phone did not auto detect the correct APN and this caused the 3g to not work. CM10 detected the correct APN right away though. Also, try turning data off and on or even rebooting the phone once you've checked your network settings.
I sold my other phone and no longer have it. Please confirm your APN settings, and how do I change them?
The blaze has all the frequencies necessary for it to do HSPA (3G/4G) on AT&T's networks.
You'll likely want to change the APN. On CM9/10, go to Settings -> Wireless & Networks + More... -> Mobile Network Settings -> Access Point Names.
I was careful in selecting this specific phone because of its compatibility with AT&T HSPA bands. I have tried the suggested tweaks to the APN settings within both CM9 and CM10, but I still get no visual notification that the phone is operating in 3G or 4G mode. The areas in which I have used the phone consistently provided 3G and/or 4G coverage consistently with my prior BlackBerry 9860.
Any additional tips/tricks would certainly be appreciated. I know this phone is capable of so much more than it's providing me at this point.
nellans57 said:
I was careful in selecting this specific phone because of its compatibility with AT&T HSPA bands. I have tried the suggested tweaks to the APN settings within both CM9 and CM10, but I still get no visual notification that the phone is operating in 3G or 4G mode. The areas in which I have used the phone consistently provided 3G and/or 4G coverage consistently with my prior BlackBerry 9860.
Any additional tips/tricks would certainly be appreciated. I know this phone is capable of so much more than it's providing me at this point.
Click to expand...
Click to collapse
have you tried running a speed test to see if maybe it's just that the icon isn't coming up?
That is why it was called the "Merger Proof Phone"
Hey Guys,
I have a Motorola RAZR HD XT925 which was sourced from Rogers Canada. I was wondering how I can check the devices LTE frequencies? Is there any engineering code and/or menu that would assist with this? This device apparently supports LTE 800 / 1800 / 2600 or LTE 700 / 800 / 1700 / 1800 / 2600 according to GSM Arena. I am wanting to use the LTE 1800MHz frequency in Australia, though cannot get it to connect.
I have tried the following:
Searching for networks manually / letting the device select them automatically
Toggling between 3G only and Automatic (4G/3G/2G)
I definitely have the correct APN settings configured (for Telstra in Australia)
Data is enabled, the SIM card connects to 4G in another mobile
Any assistance would be appreciated, in finding out which LTE network frequencies this device supports.
MarrkDaviid said:
Hey Guys,
I have a Motorola RAZR HD XT925 which was sourced from Rogers Canada. I was wondering how I can check the devices LTE frequencies? Is there any engineering code and/or menu that would assist with this? This device apparently supports LTE 800 / 1800 / 2600 or LTE 700 / 800 / 1700 / 1800 / 2600 according to GSM Arena. I am wanting to use the LTE 1800MHz frequency in Australia, though cannot get it to connect.
I have tried the following:
Searching for networks manually / letting the device select them automatically
Toggling between 3G only and Automatic (4G/3G/2G)
I definitely have the correct APN settings configured (for Telstra in Australia)
Data is enabled, the SIM card connects to 4G in another mobile
Any assistance would be appreciated, in finding out which LTE network frequencies this device supports.
Click to expand...
Click to collapse
Do not rely on GSM Arena those guys are rookies.
The Rogers RAZR HD has LTE 700/1700/2100 via the rogers website.
MarrkDaviid said:
Hey Guys,
I have a Motorola RAZR HD XT925 which was sourced from Rogers Canada. I was wondering how I can check the devices LTE frequencies? Is there any engineering code and/or menu that would assist with this? This device apparently supports LTE 800 / 1800 / 2600 or LTE 700 / 800 / 1700 / 1800 / 2600 according to GSM Arena. I am wanting to use the LTE 1800MHz frequency in Australia, though cannot get it to connect.
I have tried the following:
Searching for networks manually / letting the device select them automatically
Toggling between 3G only and Automatic (4G/3G/2G)
I definitely have the correct APN settings configured (for Telstra in Australia)
Data is enabled, the SIM card connects to 4G in another mobile
Any assistance would be appreciated, in finding out which LTE network frequencies this device supports.
Click to expand...
Click to collapse
XT925: (international)
Secondary Cellular Networks: LTE700 (B17), LTE1700/2100 (B4), LTE1800 (B3), LTE2600 (B7), LTE800 (B20)
From what I've read, B3 is Australia's LTE band, so it is supported, but it might be turned off in roger's radio.
Have you tried installing the firmware for Telstra? It's available here: http://sbf.droid-developers.org/van...25_A045_WIG149790_Service1FF_fastboot.xml.zip from this thread: http://forum.xda-developers.com/showthread.php?t=1943879 Maybe switching to your provider's firmware will fix the LTE issue.
Hi
Can you please provide an update. Did you manage to flash the Testra fw and latch in to the LTE 1800 band?
Coz i would like to buy a phone and do the same thing as you. I would not buy if you did not suceed.
MarrkDaviid said:
Hey Guys,
I have a Motorola RAZR HD XT925 which was sourced from Rogers Canada. I was wondering how I can check the devices LTE frequencies? Is there any engineering code and/or menu that would assist with this? This device apparently supports LTE 800 / 1800 / 2600 or LTE 700 / 800 / 1700 / 1800 / 2600 according to GSM Arena. I am wanting to use the LTE 1800MHz frequency in Australia, though cannot get it to connect.
I have tried the following:
Searching for networks manually / letting the device select them automatically
Toggling between 3G only and Automatic (4G/3G/2G)
I definitely have the correct APN settings configured (for Telstra in Australia)
Data is enabled, the SIM card connects to 4G in another mobile
Any assistance would be appreciated, in finding out which LTE network frequencies this device supports.
Click to expand...
Click to collapse
Hi. This is a good source here in Australia. Hopefully is updated and current. http://whirlpool.net.au/wiki/mobile_phone_frequencies
Note, however, that LTE is really new here and not yet well implemented. I live in Sydney, but I'm outside of the LTE network at home. I'd have to travel closer to the business district to get it. I think its implemented around the airport as well. LTE is still a work in progress and Telstra is ahead of the game with the other telcos, but you're going to want to be able to connect to their "Next G" or 3.5 G to fallback on otherwise youre going to get 2G.
In any case, you want to make sure your APN settings are correct as well. There is loads of misinformation about that. You can have Telstra set them for you (or at least it worked on my Galaxy S2, haven't tried with this phone since I got it from their store). Try this link and see if it the correct one: http://www.configure.telstra.com.au/telstra/index.jsp
On my Galaxy S2, I had read lots of documentation and had things working but found that after going through a Telstra automated thing (I think the above link), that it set my APNs for me and I ended up with better speed and signal.
Just found this from their site as well concerning their 4G and 3G frequencies: http://www.telstra.com.au/mobile-phones/coverage-networks/networks/
The 2100 frequency on their 3G or NextG (3.5G) may have been turned off at this point; I don't remember. They may still be using it for legacy phones and people on bring your own phone plans but I beleive they had wanted to either shut it down or sell it to another carrier. I don't recall that my SGS2 got 850 ... I just noticed there's tabs on the Telstra page that explains their coverage. Click on them and that's more accurate than what I just typed
I suspect your problem is that you may not be in an LTE covered area. Either that or its your APN settings. Let us know how it goes.
EDIT: Sorry, I didn't read your post properly that the SIM works in another device. If it isn't your APN settings, you can take it to a Telstra store and ask them if they know what the problem is. On occasion they do know what their talking about. You can point them at this web page if need be and it might encourage them to look a little deeper:
http://www.morecellphone.com/compar...d-xt925-vs-motorola-droid-razr-hd-xt926/39060
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pandabear said:
Can you please provide an update. Did you manage to flash the Testra fw and latch in to the LTE 1800 band?
Click to expand...
Click to collapse
I no longer have this device, and unfortunately never tried flashing the Telstra firmware on the device.
PantsDownJedi said:
you can take it to a Telstra store and ask them if they know what the problem is. On occasion they do know what their talking about.
Click to expand...
Click to collapse
The device that I had was sourced from Rogers Canada, and didn't support LTE 1800MHz out of the box. They wouldn't have been able to help.
PantsDownJedi said:
The 2100 frequency on their 3G or NextG (3.5G) may have been turned off at this point; I don't remember. They may still be using it for legacy phones and people on bring your own phone plans but I beleive they had wanted to either shut it down or sell it to another carrier.
Click to expand...
Click to collapse
Telstra's 3G 2100MHz network was part of 3GIS, an agreement between Telstra and VHA, which ended on August 31st. Telstra still uses the 3G 2100MHz network frequency, it is actually part of their Next G network now, they however do not advertise this, as very few sites are still using this network frequency, and it is far more important to have a device that supports 3G 850MHz. Telstra lost quite a few 3G 2100MHz sites when 3GIS closed, although all of the areas would have had 3G 850MHz anyhow, so it was not really a big deal.