Sprint Visual Voicemail has Broken Google Voice - Android General

Sprint rolled out an update to visual voicemail this week announcing it in the grandest of ways (An unsolicited text message)
6772: SprintFreeMsg: Your Visual Voicemail account has been upgraded. Please call in to voicemail now to record your new greeting and reset your passcode.
My problem is that I use Google Voice for Voicemail and I want nothing to do with Sprints' Visual Voicemail feature. The problem I'm having is I can't figure out how to disable it. Is anyone else affected by this issue or found a work around?

Related

google voice problems...

So i downloaded google voice and tried to set up my voicemail, then changed my voicemail number. Whenever i tried to call the number it said the number was invalid...so i deleted google voice but never could get back into my voice mail. Any help is appreciated
you have to call at&t and get your voicemail retreival number. Just tell them somehow it got deleted.
On another note, I have google voice for my voicemail on my capitvate and it works great! I love it!!

Disable reg Voice Mail and only use visual??

Is there a way to only use Visual Voicemail??? I get two notifications for voice mails one for the reg one then one for tmo visual voice mail?
silly huh ? Thats just how it is nothing you can do ..
Sent from my HTC HD2
hmm odd, I only get one.
i also only get one
I got 2 the first time, restarted the phone, and have only seen one notification since...
Alternatively, you could download Google Voice app, or one of the other visual voicemail apps to reach the same effect.
I've seen it come up as both, a reset will do and should go away.
A quick tidbit for those Visual Voicemails that aren't working functioning properly. You may still have the "Enhanced Voicemail" feature on your account. You'll need to have this removed by calling in or going to a store and getting the Visual Voicemail soc added to your account.
Google Voice
If you switch to google voice instead of t-mo's visual voicemail you will only get one voicemail. Plus it can shoot you an sms, or an email too. It makes it easier overall for me to manage my voicemails on my PC if i'm in front of it since it transcribes the messages.

AT&T Messages - visual voicemail plus garbage

Since I haven't been able to get my Google Voice set up with this device for some reason, I decided to set up visual voicemail through AT&T's "Messages" app. I had called 611 to figure out why GV wasn't working and the rep pointed me to this app. So far, it seems to work fine EXCEPT it also grabs my text messages and missed calls.
I'd rather not have two notification for every missed call (yes, it pops something in the notification bar for missed calls, as does the standard phone app). At this point, I don't even care which one is going to track them, I just want to turn one of their notifications off! Has anyone figured out a way to do that? Or, alternately, is there another way to access my AT&T visual voicemail without their messages app?
belyle said:
Since I haven't been able to get my Google Voice set up with this device for some reason, I decided to set up visual voicemail through AT&T's "Messages" app. I had called 611 to figure out why GV wasn't working and the rep pointed me to this app. So far, it seems to work fine EXCEPT it also grabs my text messages and missed calls.
I'd rather not have two notification for every missed call (yes, it pops something in the notification bar for missed calls, as does the standard phone app). At this point, I don't even care which one is going to track them, I just want to turn one of their notifications off! Has anyone figured out a way to do that? Or, alternately, is there another way to access my AT&T visual voicemail without their messages app?
Click to expand...
Click to collapse
You can set-up google voice here is how to do it.
Go on to google.com/voice and go into settings.
Click activate your phone, and follow the instructions (it will tell you to type in a code on the Dialer).
Then, install the google voice app, and run through the set-up, you will fail on the configuring voicemail steps but thats okay.
Call 611 (ATT Technical support) and have them manually change your voice-mail number to your google voice number.
Done. Enjoy google voice as voicemail. The app will work as intended.
warri said:
You can set-up google voice here is how to do it.
Go on to google.com/voice and go into settings.
Click activate your phone, and follow the instructions (it will tell you to type in a code on the Dialer).
Then, install the google voice app, and run through the set-up, you will fail on the configuring voicemail steps but thats okay.
Call 611 (ATT Technical support) and have them manually change your voice-mail number to your google voice number.
Done. Enjoy google voice as voicemail. The app will work as intended.
Click to expand...
Click to collapse
I have Google voice only to be voicemail; I don't currently use it for any calls. It looks like my Voice call-in number is a generic voicemail call-in number (although tbh I haven't tried calling that number to see what happens). Is that the number that I'd give AT&T?
Yes you give them your Google Voice number (you had to set one up when you got google voice)
If you go to https://www.google.com/voice#phones
You should see listed your google voice number, and your phone that you need to activate.
warri said:
Yes you give them your Google Voice number (you had to set one up when you got google voice)
If you go to https://www.google.com/voice#phones
You should see listed your google voice number, and your phone that you need to activate.
Click to expand...
Click to collapse
I tried this, and now cannot receive any calls. I think that the number that's shown there is a generic voicemail only mail. Going to try setting up a google voice number and do it again.
Edit to add: OK, I set myself up with a brand spanking new google voice number, had to monkey around on my phone a bit in "call" settings in the settings menu to fix my call forwarding. I repeated the steps, but didn't have to call AT&T again and everything is working goodly now.
I had sprint before I got my One X. Google Voice was set up just fine on that phone, but I want to have it on my One X now.
When I go to www.google.com/voice#phones I see my phone number but the carrier is listed as Sprint. Should I just change it to AT&T? Then run through the app setup? Not sure what to do here...
belyle said:
I'd rather not have two notification for every missed call (yes, it pops something in the notification bar for missed calls, as does the standard phone app). At this point, I don't even care which one is going to track them, I just want to turn one of their notifications off! Has anyone figured out a way to do that? Or, alternately, is there another way to access my AT&T visual voicemail without their messages app?
Click to expand...
Click to collapse
Has anybody found an answer for this?
Did you guys see this topic?
http://forum.xda-developers.com/showthread.php?t=1452330
It's the Visual Voicemail app that other android LTE phones use (Vivid, Skyrocket).
Caveat: Since you added att messages, you will need to uninstall it first, and then call AT&T and ask them to revert you to basic voicemail. When you call your voicemail, you notice the voice prompts have changed from before, yes? That switched you to a different VM system incompatible with the old VVM app.
When I called, they switched me to LTE without VVM - i was able to just change from my online account back to regular LTE (with vvm) and install the app and voicemail was all setup and I was ready to go. I'm not sure if asking them to switch you to "old" vvm would work, their system might only show that you have VVM already.
This aforementioned app does voicemails only.

[Q] Visual voicemail issues?

So I have tried with google voice and also t mobile visual voicemail. Neither work correctly. Tmobile doesn't even set up and while google voice sets up when a voicemail arrives I receive both the google voice and the regular phone voicemail. Any suggestions ?
AndreaCristiano said:
So I have tried with google voice and also t mobile visual voicemail. Neither work correctly. Tmobile doesn't even set up and while google voice sets up when a voicemail arrives I receive both the google voice and the regular phone voicemail. Any suggestions ?
Click to expand...
Click to collapse
If you're using one of the T-Mobile prepaid plans, I've seen in other forums where having T-Mobile turn off your T-Mobile voicemail fixes things. Check this out: http://productforums.google.com/forum/#!topic/voice/gbReID1_dIo and see if that's what you're experiencing, maybe their fix will work. Just an idea.
I'm not on prepaid so I decide to delete the app and reinstall seems to have gone well now I have to leave a vM to see if the issues persist
I don't know about the Google Voice, but someone else on here posted a solution for getting TMo Visual Voicemail to work.
http://forum.xda-developers.com/showpost.php?p=47245664&postcount=12
I initially couldn't get mine to run, but after I followed the instructions by B0xer, I was able to get Visual Voicemail started. In the end, he writes that you should install visual voicemail again, but I didn't need to. I just sent the sms, and then started the Visual Voicemail app, and all was fixed.

Visual Voicemail is gone

Hi,
I updated my software to build number 32.3.A.2.33 and noticed my visual voicemail tab is gone. Since the update all my voicemails go to my call log. Has any encountered this? It's very annoying to have to call in to your own number to access voicemail
Wow is there anyone on T-Mobile here in the US that has not had this issue? I doubt that!

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