[Q] Whatsapp backup restore - Nexus 5 Q&A, Help & Troubleshooting

Hello everyone,
I have a problem with whatsapp.
Today I switched from my Nexus 4 tot my Nexus 5.
I made a backup of my massages and copied the "Whatsapp" folder tot my Nexus 5. When I install whatsapp it asks if I want to restore. It takes about 3 minutes but when it's "done" it doesnt say restore finished. It directly continues to the page where i can enter my name etc.
The messages arn't restored....
Can anyone help me with this problem?
Thanks in advance.

kibber440 said:
Hello everyone,
I have a problem with whatsapp.
Today I switched from my Nexus 4 tot my Nexus 5.
I made a backup of my massages and copied the "Whatsapp" folder tot my Nexus 5. When I install whatsapp it asks if I want to restore. It takes about 3 minutes but when it's "done" it doesnt say restore finished. It directly continues to the page where i can enter my name etc.
The messages arn't restored....
Can anyone help me with this problem?
Thanks in advance.
Click to expand...
Click to collapse
Try to install WhatsApp from their website or apk from trusted sites..
Do not install it from play store..
And try out
Sent from my Nexus 5 using Tapatalk

Mr hOaX said:
Try to install WhatsApp from their website or apk from trusted sites..
Do not install it from play store..
And try out
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Already tried that, no luck..
Is there another solution?...

Install what's app, don't open it and set up, place your whatsapp folder in the main directory of your device then open whatsapp and run. Worked fine for me today.
EDIT: Maybe an issue because you are transferring between different model/devices.

kibber440 said:
Already tried that, no luck..
Is there another solution?...
Click to expand...
Click to collapse
Now check whether they are getting restored properly on your previous device?
If yes, then it's because of encryption which is not allowing you to decrypt it on nexus 5
Sent from my Nexus 5 using Tapatalk

Mr hOaX said:
Now check whether they are getting restored properly on your previous device?
If yes, then it's because of encryption which is not allowing you to decrypt it on nexus 5
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Already checked it. no problem restoring on my nexus 4...
Is there a solution to that problem also?

kibber440 said:
Already checked it. no problem restoring on my nexus 4...
Is there a solution to that problem also?
Click to expand...
Click to collapse
Enjoy
http://forum.xda-developers.com/showthread.php?t=2689911
I have not tried it yet
Sent from my Nexus 5 using Tapatalk

Have you moved all the files into the correct destination? Cause if you have not, then that maybe the problem!

Mr hOaX said:
Enjoy
http://forum.xda-developers.com/showthread.php?t=2689911
I have not tried it yet
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Tried it, still the same problem..

kibber440 said:
Tried it, still the same problem..
Click to expand...
Click to collapse
Please check the file size of your backup, isn't it 0?
Last option left is to reset your device
Or if it is rooted go to recovery and wipe Dalvik cache and cache partition
Sent from my Nexus 5 using Tapatalk

Mr hOaX said:
Please check the file size of your backup, isn't it 0?
Last option left is to reset your device
Or if it is rooted go to recovery and wipe Dalvik cache and cache partition
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
The phone is brand new, already tried to reset it multiple times....
Also the file size is not 0
Could it be that there are to many messages in there because it store's like 250.000 om them...

Mr hOaX said:
Please check the file size of your backup, isn't it 0?
Last option left is to reset your device
Or if it is rooted go to recovery and wipe Dalvik cache and cache partition
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
already tried resetting multiple times..
File size isn't 0..
Could it be that the file stores to many messages because it stores like 250.000 of them..

Related

[Q] Help with AOKP

I'm running AOKP M4 with Matrix kernel.
None of my pictures show up in gallery and none of my music that's on my phone shows on any music app. I've also check through ES File Explorer and they're there
Any help is appreciated.
Sent from my Nexus S 4G
Download 'rescan media' from play store and run it. Everything should appear after a few minutes.
Romonster said:
Download 'rescan media' from play store and run it. Everything should appear after a few minutes.
Click to expand...
Click to collapse
I just tried this and still, nothing
Try sdsync. I don't know if it works or not.
Sent from my Nexus S using Tapatalk
ljordan2 said:
Try sdsync. I don't know if it works or not.
Sent from my Nexus S using Tapatalk
Click to expand...
Click to collapse
still says nothing
Go to application manager. Clear the data of media storage. Reboot and wait for half an hour atleast. Also try clearing data of gallery. Make sure the folder where you have your files don't have .nomedia file.
If that doesn't work then something must be really wrong with your rom.
Romonster said:
Go to application manager. Clear the data of media storage. Reboot and wait for half an hour atleast. Also try clearing data of gallery. Make sure the folder where you have your files don't have .nomedia file.
If that doesn't work then something must be really wrong with your rom.
Click to expand...
Click to collapse
how do I find it? I went to settings > apps and can't find media storage
would using titanium backup work?
Sent from my Nexus S 4G using Tapatalk
Scrolls the tabs, it's under 'all' tab. Titanium backup should work too.
Romonster said:
Scrolls the tabs, it's under 'all' tab. Titanium backup should work too.
Click to expand...
Click to collapse
damn, I didn't notice that you could move the tabs over. thanks for all the help!
Sent from my Nexus S 4G
it still didn't work. maybe a bad download? the download did go over 108% haha
Sent from my Nexus S 4G
Do a clean install or try a different rom. This looks like the only viable option now.
Romonster said:
Do a clean install or try a different rom. This looks like the only viable option now.
Click to expand...
Click to collapse
looks like it. anyway thanks for all the assistance!
Sent from my Nexus S 4G using Tapatalk
Make sure there's not a .nomedia file on the root of your USB storage.
jesusice said:
Make sure there's not a .nomedia file on the root of your USB storage.
Click to expand...
Click to collapse
I've checked every where for one but I can't find one
Sent from my Nexus S 4G

[Q] Problem with downloading files from play market and websites

Hi.
I have nexus 5 (android 4.2.2, TeamWin Recovery Project, root). Recently, problem with downloading files from play market and websites appeared.
I see infinite downloading in the play market. I see infinite work of the donwload manager process in the action bar, when I download some stuff from website (for example, when I try to download something from my HTTP local file server).
Sometimes I can solve my problem to restart smartphone, to clear data/cache play market app and download manager procces. But the problem occurs again.
Hixon10 said:
Hi.
I have nexus 5 (android 4.2.2, TeamWin Recovery Project, root). Recently, problem with downloading files from play market and websites appeared.
I see infinite downloading in the play market. I see infinite work of the donwload manager process in the action bar, when I download some stuff from website (for example, when I try to download something from my HTTP local file server).
Sometimes I can solve my problem to restart smartphone, to clear data/cache play market app and download manager procces. But the problem occurs again.
Click to expand...
Click to collapse
Sometimes it can be fixed by removing and re-adding your Google account.
Sent from my Nexus 5
PhilipTD said:
Sometimes it can be fixed by removing and re-adding your Google account.
Sent from my Nexus 5
Click to expand...
Click to collapse
I tried to remove my Google account and add it. Unfortunately, It did not solve my problem.
Hixon10 said:
I tried to remove my Google account and add it. Unfortunately, It did not solve my problem.
Click to expand...
Click to collapse
Did you clear data of Google Play Services when you cleared Play Store?
Sent from my Nexus 5
PhilipTD said:
Did you clear data of Google Play Services when you cleared Play Store?
Sent from my Nexus 5
Click to expand...
Click to collapse
Previously, I did not. But now I did, and it did not solve my problem.
s10.postimg.org/5kpkz4jwp/Screenshot_2014_01_02_17_48_14.png
Hixon10 said:
Previously, I did not. But now I did, and it did not solve my problem.
s10.postimg.org/5kpkz4jwp/Screenshot_2014_01_02_17_48_14.png
Click to expand...
Click to collapse
Do you have more than one Google account?
Sent from my Nexus 5
PhilipTD said:
Do you have more than one Google account?
Sent from my Nexus 5
Click to expand...
Click to collapse
Actually I have more than one account. However, I plugged only one account to my smartphone.
Hixon10 said:
Actually I have more than one account. However, I plugged only one account to my smartphone.
Click to expand...
Click to collapse
I understand, but you might try signing out of all sessions on your pc on the Google dashboard, then clearing data again. Did you try fixing permissions? And clearing cache and dalvik?
Sent from my Nexus 5
PhilipTD said:
I understand, but you might try signing out of all sessions on your pc on the Google dashboard, then clearing data again. Did you try fixing permissions? And clearing cache and dalvik?
Click to expand...
Click to collapse
I use this account only on a smartphone. Therefore, I can not end the session on a computer because it does not exist.
I have not tried to work with permissions.
I use ART runtime. Or what kind of cache you talking about?
Hixon10 said:
I use this account only on a smartphone. Therefore, I can not end the session on a computer because it does not exist.
I have not tried to work with permissions.
I use ART runtime. Or what kind of cache you talking about?
Click to expand...
Click to collapse
Boot into recovery, clear cache, fix permissions, and reboot.
I didn't know you're on art, which I know nothing about.
Sent from my Nexus 5
PhilipTD said:
Boot into recovery, clear cache, fix permissions, and reboot.
I didn't know you're on art, which I know nothing about.
Sent from my Nexus 5
Click to expand...
Click to collapse
I execute this commands. As a result, I saw "google play no connection", when I opened the market. Then I re-login to Google account. Like, now everything is working correctly. Thank you for help!
Hixon10 said:
I execute this commands. As a result, I saw "google play no connection", when I opened the market. Then I re-login to Google account. Like, now everything is working correctly. Thank you for help!
Click to expand...
Click to collapse
Good Job! Glad you got your phone back. Happy New Year.
Sent from my Nexus 5
Unfortunately, the problem appeared again. Probably the problem is hidden somewhere in the depths.
Hixon10 said:
Unfortunately, the problem appeared again. Probably the problem is hidden somewhere in the depths.
Click to expand...
Click to collapse
Bummer. I'm afraid you're going to have to start thinking about a factory reset. Just back up your data first so you can easily restore everything afterward. Don't back up any system apps.
________________________
Sent from my Nexus 5
PhilipTD said:
Bummer. I'm afraid you're going to have to start thinking about a factory reset. Just back up your data first so you can easily restore everything afterward. Don't back up any system apps.
________________________
Sent from my Nexus 5
Click to expand...
Click to collapse
Yeah, I think factory reset is solution. Thanks for the idea.
Hixon10 said:
Yeah, I think factory reset is solution. Thanks for the idea.
Click to expand...
Click to collapse
No problem. Good luck.
________________________
Sent from my Nexus 5

[Q] Hdr+ image seems corrupted after changing rom

Hi,
I've a problem with my nexus five. few weeks ago I rooted it and flash it with CM11 nightlies.
After restoring all my DCIM folder, I did notice that somes pictures seems corrupted, actually all ones taken with HDR+ mode.
Here's a gallery view atached.
On my computer, they do looks fine, I tried to restore them again with rsync.
I tried to go back to stock, now I'm on omny rom, style this issue...
So anyone has an idea?
Thanks by advance.
Maybe just the preview is broken? Tried clearing data on galleryƱ
Sent from my Nexus 5 using Tapatalk
rootSU said:
Maybe just the preview is broken? Tried clearing data on gallery
Click to expand...
Click to collapse
I just tried this, without any effects.
Thanks anyaway.
Try deleting the .thumbnails directory in your dcim folder and reboot
Sent from my Nexus 5
Pirateghost said:
Try deleting the .thumbnails directory in your dcim folder and reboot
Sent from my Nexus 5
Click to expand...
Click to collapse
Just tried that, without affects neither...
Here's attached a picture that is just fine on my computer but not on my nexus 5
Full wipe and check before restore?
Sent from my Nexus 5 using Tapatalk

[Q] ADB restore ends prematurely on Android L

Hi, I'm using a google play store Nexus 5, and trying to restore a ADB backup (.ab file, not pulled files) and for some reason it keeps saying 'restoration ended' on my phone while the computer continues to send data. Anyway I can force it to continue/ restore the .ab from recovery?
Thanks very much for your help, I've searched the forums but could find little on the matter.
Because "L" isn't meant for daily use and is full of bugs...
Sent from my Nexus 5 using XDA Premium 4 mobile app
Lloir said:
Because "L" isn't meant for daily use and is full of bugs...
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thought as much, well, there was nothing really too important on the backup anyway. Cheers for the quick reply!
Deathracelord said:
Hi, I'm using a google play store Nexus 5, and trying to restore a ADB backup (.ab file, not pulled files) and for some reason it keeps saying 'restoration ended' on my phone while the computer continues to send data. Anyway I can force it to continue/ restore the .ab from recovery?
Thanks very much for your help, I've searched the forums but could find little on the matter.
Click to expand...
Click to collapse
I've had issues restoring .ab file backup on my nexus 5. However it works flawlessly without the ".ab" i.e naming my backup as say "backup" works where naming it "backup.ab" fails.

App not installed

So a lot of apps just refuse to install on my Nexus 5. They just don't install. After I press Install on the permissions screen, it just gives me an error "App Not Installed". I've tried installing from the apk as well. I have tried deleting all the /data folders. I have changed my ROM too. Anyone has a fix for this?
harsh2193 said:
So a lot of apps just refuse to install on my Nexus 5. They just don't install. After I press Install on the permissions screen, it just gives me an error "App Not Installed". I've tried installing from the apk as well. I have tried deleting all the /data folders. I have changed my ROM too. Anyone has a fix for this?
Click to expand...
Click to collapse
This is the wrong place to ask. Is your storage full?
Sent from my Nexus 5 using XDA Free mobile app
luisangel89 said:
This is the wrong place to ask. Is your storage full?
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Oh sry. Mistakenly posted in the wrong section. Got confused by the multiple tabs. Solved the issue anyway. Thanks!
harsh2193 said:
Oh sry. Mistakenly posted in the wrong section. Got confused by the multiple tabs. Solved the issue anyway. Thanks!
Click to expand...
Click to collapse
So?
What was it? Some display dimming app?
beekay201 said:
So?
What was it? Some display dimming app?
Click to expand...
Click to collapse
Nope. It was actually something in android itself. Had to change the default app install location from Auto to Internal using the terminal. Since the nexus 5 doesnt have and external SD, apps cant be installed on it but sometimes androids "Auto" install location doesnt work and tries to install apps into the external sd card. Thats why the app installs fail.

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