My new M8 frequently has trouble loading web pages and just hangs up. I click on a forum or a page or a message link and I get no load or a partial page load and then the phone just hangs. The phone works just fine most of the time with fast page loads, and then it goes through periods of having this problem - sometimes minutes, and sometimes much longer (hours). It happens with both Chrome and Opera. I have used this phone next to a Samsung Galaxy S4 and an Apple IPhone5. Both occasionally take a handful of seconds to load web pages, but neither takes 30 seconds or more or just fails to load.
This used to happen to my with my HTC Thunderbolt and was the primary reason I upgraded to the S4 because the Thunderbolt became unusable and I was constantly pulling the battery out to reset. I just assumed the problem with the Thunderbolt was a function of the Thunderbolt being a first generation LTE phone and insufficient network capacity on the part of Verzion. Now that it is happening with my M8 but not with other phones at the same time and place, it appears that something is wrong with how HTC phones talk to the Verizon network. As I recall, this was a known problem with the Thunderbolt.
I notice it mostly at work, where I use the web the most, and sometimes at home. At work, there are a lot of offices nearby and thus a lot of cell traffic. At home, my phone sometimes switches between 4G and 3G. Thus, both areas are subject to high traffic or weak signals. I haven't used the phone elsewhere enough to know if it happens is "normal" traffic areas.
What it looks like to me is that when I am in places where there is heavy traffic or a weaker signal, the HTC doesn't handle communication with the cell towers properly. It is like the phone either can't find the network or, more likely, it finds the network and then loses communication and traffic is juggled. Maybe the signal put out by the HTC is not strong enough or there is something wrong with its receiving circuitry???
Today, Opera displayed the following error message:
Error - Your request failed
Your browser failed to complete sending the request
IP Address [########s]
Proxy IP [#############s]
Proxy ID
Server IP
Error Code 4
Error Name Error processing request (Code 4)
Error description The request could not be fully read
I have bluetooth, wifi, airplane mode, and location off, and only a couple of apps.
I really like this phone (the M8). However, I lived through this problem for 2 years with the Thunderbolt and then did not have the problem for the past year on the S4, and I am not about to deal with it again. I am finding it hard not to conclude that I just need to return the phone.
I thought I would ask whether anyone has experienced this problem or has any idea about whether it is fixable as opposed to just a fundamental problem with HTC phones.
Thank you for taking the time to read this.
Might be a random app stealing all your bandwidth. Check your data usage in settings. If you can't see anything out of the ordinary, try Onavo Count or something that analyzes your data activity.
Thanks, but Chrome and Opera are the largest users of data (along with Google Play Store, which I imagine is due to the couple of apps I downloaded). There is no other significant user of data.
Have had same issue and at times playstore will do the same. Ive wiped davik and seem to fix problem but I was also thinking it was a connection problem coming from verizon(So. Cal). All is well now with great download(40mb) and upload(19mb) speeds.
I installed Onavo Count this morning and so far it isn't showing any apps using unusual amounts of data. Opera, Chrome and Android OS are the primary users of data.
I was in the Verizon Center today and the M8 worked flawlessly. Not surprising as I expect that Verizon supplies a good, strong signal there (it generally showed 3-4 bars rather than 5).
I installed Onavo Count this morning and so far it isn't showing any apps using unusual amounts of data. Opera, Chrome and Android OS are the primary users of data.
Related
I recently used Windowbreak, and set up internet sharing on my Samsung Omnia 7, following the instructions here. It all seemed to work fine, but I've now had messages from my network (Orange UK) saying that I've gone way over my monthly data allowance. My allowance is 750MB, and I never usually use more than about 400. This month I went over 750 in the first two days!
Orange won't send me a full breakdown, but they did say that the phone is using huge amounts of data at apparently random times in the middle of the night. Not only was I not using it, but it was connected to my home wifi at the time, so shouldn't have been using any 3G data at all! I have only used internet sharing a couple of times, and it's always turned off when I'm not using it.
I'm on 7.10.7740.16. Can anyone help me? Sorry if this has been posted before, I've searched, but only found people with the opposite problem (i.e. no data at all, instead of too much!)
I'm no expert with this stuff, just following instructionhs really, so I'd be really grateful for any help.
Thanks,
Steve.
Did you change any other settings when you used Windowbreak? Have you installed any apps that use frequently-updating Live Tiles? Do you have the user feedback option enabled? When you say the phone is on WiFi, is it actually plugged in? If not, it will turn off the WiFi when the screen is locked in order to conserve battery.
There have been some spikes of data usage in the past, but they were generally tracked down (having an auto-updating Yahoo mail account was a data hog for a few months, for example Some kind of breakdown would help, but You can always just try turning off as many data-using features (Find My Phone, email sync, Live and Facebook messaging, Live Tiles, etc.) as you can find. Then, re-enable them one or two at a time and try to find the culprit. Some people here in the US get by on 200MB or less of data limit (I have no idea how; I can use several times that in a day) so it should be possible.
Thanks for the reply. No, I don't think I changed anything at the same time as setting up Windowbreak and internet sharing, I just followed the instructions for each one. I haven't got any new apps either that would explain the sudden spike in data.
My phone is always plugged in overnight, so I don't understand why it didn't use wifi instead of 3G for whatever it was doing. It might be that it had always used that much data, but it had previously done it through wifi so I hadn't seen it.
The annoying thing is that Orange won't give me a breakdown of what data I'm using until after the end of the billing month, so I can't get real time information to show me what's working and what isn't. Is there any way to monitor data use, or to see which apps are using what?
Thanks,
Steve.
Sadly, that's not currently possible. You could just turn off the cellular data connection (in Settings) at night, but that's awkward and you'd need to remember to re-enable it.
I recently came back from a two-month trip and started using my ATT sim card again. My Infuse is basically the same as when I left - Infused 2.23, no major changes.
All of a sudden my data usage has gone from an average of a couple of megabytes (at the most) a day to over ten. I only have a 200mb plan, so this is a problem.
I installed traffic monitor; unfortunately most of the data used falls under the heading of "System Traffic," which cannot be researched further. New build of Maps? Some rogue system program? I can't figure out how to find out what it is, and a google search wasn't particularly helpful.
Something is different, and I don't know what it is.
Anyone facing a similar situation or have any clues?
Start uninstalling apps and watch your usage to see which is the culprit.
Sent from my not-an-iPod
Thanks. That's a good idea, but it's all system apps, not apps I've installed. None of them are causing any trouble. I'm not even sure which are all the system apps...
Some apps I noted:
1. Quick Office Pro uses like about 20k on phone start up; not sure if it does it every time. There could be a few more apps that do this.
2. Google voice syncs itself
3. Push emails send info to server saying the link can be used
4. Maps new build could be a possible culprit (I keep mine frozen all the time now, and defreeze it only when needed)
I noticed this even on my wife's iPhone sometimes when she gets 65% usage sms (she has a 200 MB plan), and she's always on WiFi at home, and sometimes the data usage on AT&T site shows up to 20-30 MB per session. No way to track it. I tried taking it up with them, but that won't help since AT&T too does not track which app or what data it is.
Has anyone else been having weird notification problems the last few days? Internet problems? Please read this whole post, especially the bottom paragraph.
So far I've been getting double and triple notifications.
Sometimes nothing at all.
I've noticed on a few messaging apps that I would receive a notification showing the person's I'm talking to photo and name but the text would be the text I just sent them.
Also my eBay notifications just turned themselves off without warning and I actually lost 2 items I bid on because of it.
I have my gmail set to vibrate on notification and it hasn't when I get an email.
Sometimes I delete an email and then login to gmail on the PC and it's not deleted out of my inbox.
It doesn't matter if I'm on wifi or 3g, it still happens.
Besides the phone I've noticed google.com in general being very slow and sometimes just not loading at all on my PC and a few others are having the same slow internet issues.
I have a N-7100 on AT&T running stock 4.1.1 rooted with the latest cwm and my FrankenBeats audio installed. I haven't done any modifications or installed any new apps to cause an issue, yet I'm having these problems.
This may be the conspiracy theorist inside me talking but I'm starting to think there is a massive cyber attack going on in the USA. Four of my family members (that I know of so far) have been experiencing slow internet (sometimes to the point of a time out) and their router logs show numerous back to back DoS attacks. I've done traces to the IP addresses that show in the logs and some are coming from GoDaddy servers, Cox ISP, Comcast, and all around the country? The four people are all located in different parts of the country. All different ISPs. But I find it hard to believe that Google's servers are being slow. In the history of the internet I don't think it ever has been acting the way it has in the last 2-3 weeks, and it's only getting worse. Not to mention the recently published articles of Facebook, Microsoft, and Apple being hacked or infected with viruses. What do you guys think?
Hi,
I was troubleshooting poor VoIP quality on my LAN when I discovered our upstream usage was a constant 300KB/s (yes, that's Bytes). I tried turning off all of our PC's one at a time but the bandwidth utilization didn't change. However, when I turned off WiFi on my Motorola Photon Q 4G LTE (Unlocked, Rooted, 77.8.14.XT897.Sprint.en.US) upstream bandwidth dropped to zero. I switched the WiFi back on but the bandwidth stayed at or near zero. Can anyone think of why the phone would use that much upstream when idle? Could this be malware?
By no means a dev or super knowledgeable but throwing some ideas out there: could be Google apps syncing, any online games, updates, email blah blah blah. Have you checked to see if data (3/4g) is doing anything while idle?
None of the Above
I don't have any games installed nor do I have Google apps. If it were some type of sync, nothing I do on the phone produces that much data, all I have is emails and some Evernotes.
3G and 4G are disabled when WiFi is enabled, so that's not the issue. Don't forget, this is UPSTREAM I'm talking about, not downstream.
It stopped immediately when I turned off the WiFi and didn't continue on the mobile data connection. I re-enabled the WiFi a minute later and it didn't reappear.
It's just bizarre.
It could be that something got stuck in the process of the phone's normal operation. For example, perhaps the phone was busy sending a (large) email when you transitioned from one connection type to the next, and due to the transition, the email app "forgot" to release the 300KB/s uplink. Or something else along those lines, but the app is closed by the system mid-process, thus the app never gives the radio the command to sever the upload connection (until you manually cycled the wifi).
In all honesty, though, this is just my best guess, so take it with a grain of salt.
Also, if you're running the stock ROM, I read that Motorola set up their phones to check in every 9 seconds or something crazy like that for whatever reason. Don't remember exactly for what, though. One of the main reasons I switched to Carbon.
My apologies if this has been posted elsewhere. I found a loosely related thread on google's support forum, but nothing here.
Bought a Nexus 5 and I've been trying out Straight Talk ATT and I've been noticing these problems, most likely all related:
I've been getting notification delays for push data services. Namely, my work email(exchange) and gmail. Sometimes the notification won't even come through. I'm up to a half hour on my last one, still waiting on it. SMS works just fine. Haven't tested MMS, particularly because I don't get many of those. The data connections does work though. I can manually load pages just fine, if a bit slow at first like the ping is astronomical. Almost makes me think it's establishing a connection each time.
When I check the color of the wifi or cellular connection icon, it's frequently orange. Most of the time it will quickly resolve itself to white in the few seconds it takes to check it. From what I understand, orange means it's having trouble talking to google services? This shouldn't affect exchange notifications.
I'm getting poorer connections quality than I expected. I live in Ithaca and while my home has poor Verizon connection(so I expected similar from ATT), I've barely found any place at work or the mall that can hold ANY LTE signal or a decent HSPA signal. HSPA speed tests give me under 0.5mbps up/down, while the only LTE test I've been able to run gave me 2.5/1 up/down.
The aforementioned thread on google's forums mentioned flashing 4.4.0's radio apk, has anyone else tried this?
Which APN setting affects the data part of the connection? Is it just the APN type?
Bump.
I'm starting to wonder if my problem is exacerbated by my current postpaid VZW phone getting data notifications much quicker. I'm suspecting that Straight Talk has a lower priority on ATT towers, thus why my data notifications take up to minutes sometimes. Anyone know of a way to confirm this?
Always On Push Notifications android app
I am not sure if anyone is following this thread anymore, but I switched to StraightTalk about a month ago, and have been experiencing huge delays in my google voice notifications as well (among other things). I've tried several different apps to get this resolved, but none have worked for me... so I decided to write my own. It was published to the google play store this morning (Android 2.3+ currently). If anyone sees this, please try it out, and let me know what you think.
It's called "Always On Push Notifications". I can't post a link right now because this is my first post on these forums though.
maucer said:
I am not sure if anyone is following this thread anymore, but I switched to StraightTalk about a month ago, and have been experiencing huge delays in my google voice notifications as well (among other things). I've tried several different apps to get this resolved, but none have worked for me... so I decided to write my own. It was published to the google play store this morning (Android 2.3+ currently). If anyone sees this, please try it out, and let me know what you think.
It's called "Always On Push Notifications". I can't post a link right now because this is my first post on these forums though.
Click to expand...
Click to collapse
What fixed it? I find I have to archive my old messages/call logs for it to not lag.
MrObvious said:
What fixed it? I find I have to archive my old messages/call logs for it to not lag.
Click to expand...
Click to collapse
I am not sure what you mean, but I was noticing similar issues with my Nexus 5 on ST using ATT towers. While on LTE at the office, my connection was always great, but if I wasn't actively using my phone, my cell signal would go orange, and all of my notifications were significantly delayed. Furthermore, even trying to browse the internet with an orange signal would just idle and sometimes would not complete at all.
The app I wrote attempts to prevent this by simply keeping your connection active. It does this by manually sending out a heartbeat using the Google Cloud Messaging service approximately every interval that you define in the app. This helps keep your notifications flowing. On top of that, the application will also make a very small data request (~60 bytes), to help prevent the APN from timing out your connection.
I have found that those two things are enough to fix the issues I have had with StraightTalk.
maucer said:
I am not sure what you mean, but I was noticing similar issues with my Nexus 5 on ST using ATT towers. While on LTE at the office, my connection was always great, but if I wasn't actively using my phone, my cell signal would go orange, and all of my notifications were significantly delayed. Furthermore, even trying to browse the internet with an orange signal would just idle and sometimes would not complete at all.
The app I wrote attempts to prevent this by simply keeping your connection active. It does this by manually sending out a heartbeat using the Google Cloud Messaging service approximately every interval that you define in the app. This helps keep your notifications flowing. On top of that, the application will also make a very small data request (~60 bytes), to help prevent the APN from timing out your connection.
I have found that those two things are enough to fix the issues I have had with StraightTalk.
Click to expand...
Click to collapse
That answered it. It must be a StraightTalk thing. Weird.
New observation on this problem:
- GMail notifications not arriving
- When I check I see that the WiFi icon is orange
- Phone is still connected to the internet, I can browse, but icon remains orange and no notifications arrive
- Only when I disconnect/reconnect Wifi does it recover
I also discovered that the WiFi icon actually turns orange at the moment that Google tries to send me a notification. It can be fine for hours before that.
It turned out that this only happens when I have the cellular radio turned off, by turning on Airplane Mode and then turning WiFi back on. With the cellular radio on and connected to the network, even with Mobile Data turned off, everything is fine with WiFi.
I think it's an authentication bug with Google Services. Somewhere in the message notification sequence it tries to either authenticate your phone or perhaps locate it via the cellular network, and if it fails then the connection to Google Services is flagged as faulty. The failure could be caused by having the cellular radio off, or perhaps by being in a bad reception area.