Related
Good day, today I dropped my phone don't know if it lost signal after this didn't notice until I tried to make a phone call but now there no signal, can't make or receive calls, I notice that at the bottom of the screen it shows my service provider name and next to it says no service so don't know it its hardware related or sim, do you think that if I reset the phone it might work again? Thanks. Right now can't test because I'm at work, but in general information on service it says disconnected
Sent from my Nexus 5 using xda premium
Flash stock with fastboot, if it's the same, it's hardware I'm afraid.
Thanks a lot did already, tried everything seems hardware related, noticed that it also lost nfc connection wondering rich part should I replace to fix it, if only has to do with antenna or the whole mainboard
The NFC radio and antenna are connected to the back cover. Try popping your back cover off and on again.
Dihantar dari Nexus 5 saya dengan XDA-Free mobile app
Thanks already did and nothing, could it be related to some other piece?
go to your dialer app and type in #*06*# and see if a number pops up (your imei number) (dont post the number here)
Did too, also the *#*#4636#*#* and checked if signal was turned on, tried sim in other phones works without problems, I noticed that nfc is not working too, guess it has to do with a piece of hardware as far as I know both antennas are in the back of the phone. Took it to service and they told me it has no problem physically, this is driving me crazy
Also checked that it has no reports of being stolen, imei seems correct and legit checked it also on a site to see if it's valid and its working, it starts with a 32.
My phone wouldn't connect to any network after being in airplane mode on vacation for a week, acted like no signal - empty triangle instead of bars. I called my cell provider (T-Mobile) and after a new SIM and a factory reset they did something on their end because my phone was trying to connect to a tower that didn't exist. I'm a little fuzzy on what they actually did, but it worked. I actually had to do it twice over a couple weeks before it stopped giving me trouble.
ShiroZ31 said:
My phone wouldn't connect to any network after being in airplane mode on vacation for a week, acted like no signal - empty triangle instead of bars. I called my cell provider (T-Mobile) and after a new SIM and a factory reset they did something on their end because my phone was trying to connect to a tower that didn't exist. I'm a little fuzzy on what they actually did, but it worked. I actually had to do it twice over a couple weeks before it stopped giving me trouble.
Click to expand...
Click to collapse
thanks friend will have to go and check with them , dont know if its the same because my phone has no cell provider it accepts any sim you insert to it
Hello
Hello guys, I am on the same boat as Valholy described.
My phone fell on the ground from my hands. When I took the phone from the ground... it was still working(it wasn't shutdown nor restart), I only noticed that there was no more signal. Tried to restart/shutdown, factory reset, different sim card but no luck at all... As Valholy described it shows provider's name on the bottom of the screen, but there is no signal yet.. It seems like hardware issue. Any recommendation to fix this issue?
Did you fix your phone yet, Valholy?
Thank you
bump...
any help please.
thank you
Hello all, this is my first post and also please move if in wrong place.
I have had a off the shelf, not locked to a network Samsung Galaxy S2 I9100 for a couple of years now without issue except that it would take sometimes 5 minutes to join the Orange network and get a signal, other times it might be a minute, or then it might be on the network as soon as the phone booted. I just lived with this "little pain in the bum" problem.
I rooted the phone so I could remove un-needed pre-installed apps, to free some space, which worked, but I already had the signal issue before this so I don't believe this made it worse. Last few days I sold it on ebay to be told by the buyer that it would not connect to the network no matter what sim was installed. I now have the phone back with a view to fixing the problem. They basically were not waiting long enough for it to connect to the network, which is fair enough as it should connect quickly.
I have used the following sims, all connecting to the network eventually: Orange, O2 and Vodafone. - This is the same behaviour as before I sold it but just lived with it, but it is clearly a problem.
My findings are that when I first turn on the phone and *#06# the IMEI is null / null. Leave the phone and it will show the REAL IMEI which is printed under the battery and once the IMEI is shown, it will connect to any network. So I don't think it is a fake IMEI problem as it will find the real one. I have also always had a issue with GPS being very poor.
I have tried to backup / restore the EFS folder but it made no difference. I unrooted to the stock ROM before I sold it, re-rooted etc but nothing changes. The IMEI eventually is found and the phone works without any issues.
Hopefully someone will have an idea of where to start to try and fix this issue.
Many thanks in advance.
Woosh
I have also found that the baseband version is also not available to start with. Everything happens together, the IMEI number, the baseband version and connection to phone network all appear to happen at the same time.
I have just re-flashed to stock rom with no change to the delay in getting the IMEI etc. KIES also does not recognise the phone until the missing details are found and then KIES is happy.
Anyone?
Hi guys,
Would love some advice. I bought my brother a nexus 5 and he used it for a few weeks. Then one day the signal just shows empty triangle. Won't connect to cell network at all. I tried flashing it to upgrade to newer rom, and even tried downgrade to different stock Roms from Google, and nothing has made the signal come back. I also tried new SIM cards. Didn't work. Then I Took a working sim out of my phone and tried it in the nexus 5... Still nothing. I have no clue what else to do. Is this a hardware problem? Anyone else ever see this happen before? I'll try any suggestions and report back.
jellysweep said:
Hi guys,
Would love some advice. I bought my brother a nexus 5 and he used it for a few weeks. Then one day the signal just shows empty triangle. Won't connect to cell network at all. I tried flashing it to upgrade to newer rom, and even tried downgrade to different stock Roms from Google, and nothing has made the signal come back. I also tried new SIM cards. Didn't work. Then I Took a working sim out of my phone and tried it in the nexus 5... Still nothing. I have no clue what else to do. Is this a hardware problem? Anyone else ever see this happen before? I'll try any suggestions and report back.
Click to expand...
Click to collapse
Sounds like you have a imei issue.
Open the phone app, dial in *#06#. If your IMEI shows as "0" read this http://forum.xda-developers.com/showpost.php?p=60421668&postcount=26
Sounds more like phone got blacklisted and you got scammed
Thanks for the advice. I'll check into both and report back.
My imei is displaying fine. I checked it online and the swappa ESN check reports it is clean. I also tried opening the back and disconnecting / reconnecting the antenna wire. Still nothing. Anything else to try?
Did you check other sites to check for blacklisted imei numbers? Does the imei in the phone match Imei on the phone box or sticker attached to the back cover?
audit13 said:
Did you check other sites to check for blacklisted imei numbers? Does the imei in the phone match Imei on the phone box or sticker attached to the back cover?
Click to expand...
Click to collapse
The Imei Doesn't match the box. When I was taking a second look at the antenna cable - I found something! I think someone repaired it in the past, and probably did a crappy job. On the main board, just northwest of the antenna cable, you can see some traces leading to another component. And along those traces, there is a blob of solder. I cleaned it off with a qtip and some alcohol, still no joy. But glad to at least understand what the hell is going on a little more. I ordered a scrap phone off the internet for cheap, and I'm going to assemble a frankenphone. Hopefully it will all work great at that point. I'll report back.
Got a phone that was fully working, but had a cracked screen for a good price. Swapped in my screen, bam. Problems gone. Thanks guys.
Glad to hear you got the phone fixed. I also have a phone with a smashed screen. Just looking to find a cheap used N5 with a good screen.
I have a nexus 5 "hammerhead" running the latest version of android marshmallow 6.0.1 .
My issue is, the device wont detect any network signal. At first i thought it was a software issue so I downgraded to lollipop and kitkat but the same issue still exist.
All I see is the network provider name, and beside it 'No Service'. I really dont know what else to do, unless this is a hardware issue. Anyone here had experienced the same issue and have it solved? Or am I just going to have to turn this device into a tablet. -___-
p.s. The screen broke and was replaced, and after return of the phone this happened. Is it that the phone repair guy damaged my device?
Plz help!?
Is the imei okay? Are both of the antenna wires properly connected?
audit13 said:
Is the imei okay? Are both of the antenna wires properly connected?
Click to expand...
Click to collapse
yes i can clearly see the imei #. ..and about the antenna wires, yes both are connected but just that the white wire seems abit off. but i tested the continuity and it seemed to work.
The imei is the same before and after the repair?
Did you remove the motherboard and examine it for signs of damage or alteration?
audit13 said:
The imei is the same before and after the repair?
Did you remove the motherboard and examine it for signs of damage or alteration?
Click to expand...
Click to collapse
Yes I did. Motherboard checked out ok. Just can't understand why no signal tho. Wifi and Bluetooth works well. And to answer your question, yes imei # is the same.
Also, I was told that the phone fell before the screen replacement and that's when the issue started.
Even if the antenna wasn't connected, it should be able to pickup some amount of signal. If that's not the case then I'll just have to replace the cables and the lower PCB also the speaker area.
Maybe the drop caused a loose connection on the motherboard?
Did you try pressing against the antenna connection points on the motherboard with the back removed?
Well not entirely.. All I tried was checking the antenna wires (which I realized are just the WiFi antennas) and also, tried placing a copper wire in one of the testpoint area that's dedicated to GPRS.
Is it possible that the transceiver may be damaged? Or that's not possible from a simple fall.
Imei is not blacklisted?
Nahh I doubt it. Phone was purchased unlocked was working for a while.. Fell, signal went ..broken screen.. Then once the screen was replaced, inserted sim and it detected sim and also the network but won't gain any bars (service) nor will it detect any other providers.
I would check the imei just in case.
What would I compare that to, apart from what the phone telling me?
I'm registered on the cell network, but no service despite the adjustments of changing the network type or by dialing *#*#4636#*#* and making alterations there.
You can check the imei in swappa.
same problem
same problem with me sim detecting i can see card name but no service in signal bar wifi bluetooh all ok
Pretty wierd
razr003 said:
same problem with me sim detecting i can see card name but no service in signal bar wifi bluetooh all ok
Click to expand...
Click to collapse
Yeah pretty weird if you ask me. But if you do get a solution to that issue please share :good:
According to Rameeze87, possible hardware issue. Here's the link http://forum.xda-developers.com/google-nexus-5/help/nexus-5-network-signal-wifi-ok-t3310047
Had no idea couldnt duplicate threads, then again it did help to justify the issue.
same
Mine is doing the same thing. Once in a blue moon it will show full bars upon first inserting the sim for maybe three seconds and show provider then drop all the bars and say no service. Dont think there is a simple fix.
Having this issue right now with my wife's phone. Power button broke and was going through endless power cycling so I removed the power button. Got the phone working but will not connect to network. I have checked everything 20 times.
Any solutions?
Sent from my LG-H811 using Tapatalk
Yup.. same issue. Phone fell and no mobile signals since (sim gets detected). Everything else is working fine, checked the antenna wires and they are connected properly... Anyone here who was able to get the signals back?
similar issue here in the uk.
N5 phone worked fine for 2 years with a 3 sim.
i changed the knackered battery and that all works and charges ok.
but the 3 sim now wont work(but it does in my motorola moto g), the only sim that will work in my N5 is an O2 sim ???
why does one sim work but not another, the phone isn't locked to a carrier?....
my daughter bought a cheap phone from a well known website here in Australia.
It is dual sim, I think it's a knock-off of a more expensive phone, the model number shows "R11max"
Seeems that no sim card we try will work, they all say "mobile network not availablke" when I try to make a call, text messages won't send, etc.
When I check in About Phone> Status> IMEI information, both SIM slots have the same IMEI.
I'm guessing we got ripped off, with a dodgy phone that somebody has slapped a dodgy IMEI onto, cloned /duplicate IMEIs which have already been banned from the network or something?
Do you think my theory is correct or what else could be causing this problem?
It's not legit for both slots to have the same IMEI is it?
Regarding IMEI - this is normal. some phones with 2 SIMs can have 1 IMEI. If the phone can only have 1 SIM active at a time, then only 1 IMEI is required. Only the true dual-SIM devices, where both SIMs can be active at once, require 2 IMEIs.
You can check the status of an IMEI for lost/stolen etc here: http://www.lost.amta.org.au/IMEI
Some sites give you more info on your device based on IMEI: http://www.imei.info/
Not sure about the network issues, but I came across this random thread while searching. Seems the R11Max is one cheap nasty piece of junk, sorry to say. You'll struggle to install any apps on it, because there's literally not enough storage. Anyway, have a read of that if you get time: https://arstechnica.com/civis/viewtopic.php?f=9&t=1426197