Guys!
This would be my 1st time here. I've never faced any sort of problem with any of my android devices but this one.
My phone got lost a week back. So, I used "android device manager" to wipe/lock the phone but I think it didn't as the phone was switched off all this while.
So, some gentleman found my phone and returned it to me just today. I put it up for charging. It popped up 0% battery screen and turned on after 10-15min.
As soon as the boot animation(earth/buildings) finished it jumped to a black screen that is not going away. If I press the power button for a few seconds, it reboots and come back to the black screen after boot animation.
It has been on charging for last 3 hours.
So my questions are
1) Can I make back up of the data without turning it on/formatting it?
2) How can I make it to work?
Thanks a lot in advance!
Okay, heres an update!
I let the phone idle for 2-3 hours. The battery got drained out completely. I tried turning it on. The LED blinked a couple of times and stopped blinking. I put the phone up on charging and the LED came up(stable this time).
0% battery screen come up. Phone boots up automatically after 5-10min and get stuck on blank screen after boot animation.
BACK TO SQUARE ONE.
Has anyone here, faced this problem yet?
vjsharma89 said:
Guys!
This would be my 1st time here. I've never faced any sort of problem with any of my android devices but this one.
My phone got lost a week back. So, I used "android device manager" to wipe/lock the phone but I think it didn't as the phone was switched off all this while.
So, some gentleman found my phone and returned it to me just today. I put it up for charging. It popped up 0% battery screen and turned on after 10-15min.
As soon as the boot animation(earth/buildings) finished it jumped to a black screen that is not going away. If I press the power button for a few seconds, it reboots and come back to the black screen after boot animation.
It has been on charging for last 3 hours.
So my questions are
1) Can I make back up of the data without turning it on/formatting it?
2) How can I make it to work?
Thanks a lot in advance!
Okay, heres an update!
I let the phone idle for 2-3 hours. The battery got drained out completely. I tried turning it on. The LED blinked a couple of times and stopped blinking. I put the phone up on charging and the LED came up(stable this time).
0% battery screen come up. Phone boots up automatically after 5-10min and get stuck on blank screen after boot animation.
BACK TO SQUARE ONE.
Has anyone here, faced this problem yet?
Click to expand...
Click to collapse
Your phone might be stucking on a screen with blue coloured earth.
Looks like you have an locked bootloader. The process is really hard with that .
Try booting your phone to fastboot mode (press volume down+power key for sometime ). From fastboot menu scroll down to recovery option and long press volume up until the phone vibrates(here volume down works to scroll down and volume up work as OK button.) Now from CMD (adb) in your PC type the command "adb pull /data/apps/ C:\Moto/"without quotes, it should copy all your apps to the Moto folder in C drive. Then type the command "adb pull /data/data C:\Moto/data/"without quotes, it will copy all your apps data to given folder.
P.S. The whole process may take 2 hour so be patient .
forgotter said:
Your phone might be stucking on a screen with blue coloured earth.
Looks like you have an unlocked bootloader. The process is really hard with that .
Try booting your phone to fastboot mode (press volume down+power key for sometime ). From fastboot menu scroll down to recovery option and long press volume up until the phone vibrates(here volume down works to scroll down and volume up work as OK button.) Now from CMD (adb) in your PC type the command "adb pull /data/apps/ C:\Moto/"without quotes, it should copy all your apps to the Moto folder in C drive. Then type the command "adb pull /data/data C:\Moto/data/"without quotes, it will copy all your apps data to given folder.
P.S. The whole process may take 2 hour so be patient .
Click to expand...
Click to collapse
Hey
Thanks for the reply!
So, now the problem I'm facing is that "when I type adb in the terminal, it shows an error message "adb server is out of date. Killing!"
And as for the phone, the phone goes blank after the blue colored earth. No response whatsoever!
vjsharma89 said:
Hey
Thanks for the reply!
So, now the problem I'm facing is that "when I type adb in the terminal, it shows an error message "adb server is out of date. Killing!"
And as for the phone, the phone goes blank after the blue colored earth. No response whatsoever!
Click to expand...
Click to collapse
Is your bootloader locked or unlocked. If you done nothing with your phone means it is locked.
Now coming to your point. The message "adb server is out of date, killing adb server" comes normally, no need to worry about that. Make sure when you type the commands when you're in recovery mode and not in fastboot mode, from fastboot you need to boot into recovery then only the adb will work.
If your bootloader is unlocked you should first flash a custom recovery then backup your phone from there. And you can get your phone working by doing a factory reset of it, in fastboot menu of your phone scroll to factory option and long click on volume up key and reboot your phone.
Got strucked in same problem.
Had to do factory reset to get it working.
Related
My power button failed on me (hardware, not the screenshot bug) so I completely removed it then went doh, I need that to turn the phone on! Anyways, other than adb turning the phone on, what kinda options do I have in order to get it to turn on?
Pulled from a Droid 2 thread, not sure if relevant.
3. So you need to SBF, but don't know how to get into the bootloader without the power button?
Simply plug the phone into your computer. Sometimes if the phone is already off, it will automatically boot into the bootloader. However if the phone is already on, just use the ADB command "adb reboot bootloader"
If your not good with ADB, simply pull your battery, replace it, and while holding the "up arrow" on your keyboard, plug the phone in and it will reboot into the bootloader.
Click to expand...
Click to collapse
Here's the link.
EDIT: Just experimented, the "adb reboot" does work! Just plug the phone into the computer, and type adb reboot into the terminal/cmd prompt!
EDIT 2: Just saw you didn't want an ADB solution.
ground_sniper said:
My power button failed on me (hardware, not the screenshot bug) so I completely removed it then went doh, I need that to turn the phone on! Anyways, other than adb turning the phone on, what kinda options do I have in order to get it to turn on?
Click to expand...
Click to collapse
I think you have to get back the powerbutton, else its a no-go on the sensation.
Send it back for repair will be a nice option
Lol, I guess I'll just wait until they start selling replacement parts for the Sensation. I can't go a week without my baby. /addiction to Robot Unicorn Attack
It's fine without one, just every now and then my phone crashes and goes into a reboot loop but I just updated my rom so I'm hoping for the best.
what am I supposed to do in this instance?
matt2k12 said:
what am I supposed to do in this instance?
Click to expand...
Click to collapse
Ok when I leave it there to charge after about 5 minutes it tries to boot up again on its own... its like a boot loop but it stays turned off for about 5 mins in between.
Now I believe its officially stuck at the CM logo screen after the data only back up and restore. It stopped turning off which I think was due to battery and when I plugged it into the PC it turned on and has been at the CM logo screen for about an hour now.
It also refuses to boot into recovery now. Stock or Open Recovery. It only shows the green charging LED and when I do a force shut down it blinks on and back on in about 1 second. I have no clue what the deal is. I'm going to try and flash a stock image with RSD Lite and try it all again.
Click to expand...
Click to collapse
Your battery is empty. You can't flash anything via fastboot in such state.
When the battery is empty while starting the phone, the bootloader charges it a bit first (that green LED). Only when the battery is charged a little, it switches to boot.
What you want to do is to catch the moment when it starts to boot and hold the volume-up to get to OpenRecovery. OR supports charging so you can let the battery charge more there.
kabaldan said:
Your battery is empty. You can't flash anything via fastboot in such state.
When the battery is empty while starting the phone, the bootloader charges it a bit first (that green LED). Only when the battery is charged a little, it switches to boot.
What you want to do is to catch the moment when it starts to boot and hold the volume-up to get to OpenRecovery. OR supports charging so you can let the battery charge more there.
Click to expand...
Click to collapse
Thank you again for your responses.
I was thinking along those lines... But it seems like as soon as it gets a charge that it goes right into the boot logo. There doesn't seem to be any middle ground to go to any recovery mode. I was stuck in a similar situation before but it wasn't constantly trying to boot.
Here is what happened:
When I flashed data only, I selected "reboot after" option so it is constantly trying to do that re-boot but since it cant boot it stays at the CM logo I guess until the phone dies. Then it charges for a while with the green LED and then it tries to boot again. I have tried to access all kinds of recovery and fastboot and everything at the usual intervals and I cant get it to start any recovery mode because it is still following the re-boot command from Open Recovery.
I will keep trying but this time seems different than when I had low battery/no recovery in the past instances. Something is overriding my recovery and I think it has to do with the Open Recovery reboot after flashing command.... I even opened up the back of the phone and disconnected the battery and its still not working.
kabaldan said:
Your battery is empty. You can't flash anything via fastboot in such state.
When the battery is empty while starting the phone, the bootloader charges it a bit first (that green LED). Only when the battery is charged a little, it switches to boot.
What you want to do is to catch the moment when it starts to boot and hold the volume-up to get to OpenRecovery. OR supports charging so you can let the battery charge more there.
Click to expand...
Click to collapse
matt2k12 said:
Thank you again for your responses.
I was thinking along those lines... But it seems like as soon as it gets a charge that it goes right into the boot logo. There doesn't seem to be any middle ground to go to any recovery mode. I was stuck in a similar situation before but it wasn't constantly trying to boot.
Here is what happened:
When I flashed data only, I selected "reboot after" option so it is constantly trying to do that re-boot but since it cant boot it stays at the CM logo I guess until the phone dies. Then it charges for a while with the green LED and then it tries to boot again. I have tried to access all kinds of recovery and fastboot and everything at the usual intervals and I cant get it to start any recovery mode because it is still following the re-boot command from Open Recovery.
I will keep trying but this time seems different than when I had low battery/no recovery in the past instances. Something is overriding my recovery and I think it has to do with the Open Recovery reboot after flashing command.... I even opened up the back of the phone and disconnected the battery and its still not working.
Click to expand...
Click to collapse
I got fastboot working by plugging the phone into a dedicated AC power charger, not one with a USB adapter. Then I let it sit on the boot screen for a couple hours. This way it fully charged the battery and I could bring up fastboot.
What was happening with the USB adapter was that it would try to boot, die, and refuse to go to fastboot, over and over again. I would not have got it working without a dedicated AC power charger.
That literally happened to me a few days ago. Fastboot will say a warning on the screen, somewhere around the middle, "Battery Low" or something along those lines, I paid it no attention, as I knew it was plugged in and should've been charging through my processes. Well, the battery has to be at least 50%+ charged before fastboot will allow any connectivity or communication with ADB or Fastboot on pc. Facepalm.
Always double check battery charge at least 60% or more to be in the safe side, or you risk to soft-brick to even hard-brick your phone.
Hey all,
First time I've posted here as I can't find anything on the internet regarding this issue.
My phone is not rooted and on stock rom I (stupidly!) changed the runtime mode to ART when reading an article on how to extend battery life. I did this and then since doing that my phone won't start up and when plugged in to an outlet or a PC the usual battery icon comes on and then drops out after a few seconds, and then comes on again, and then drops out and it just keeps on doing this.
Theres a youtube video available but I can't post a link here because I'm a new user.
When the phone is plugged in to a PC it doesn't recognise the device as the power just keeps dropping out so I can't flash stock ROMS and I can't get to recovery to reflash the phone to factory settings (it just turns off)
Any genius out there to help with this?! Much appreciated
purplechris83 said:
Hey all,
First time I've posted here as I can't find anything on the internet regarding this issue.
My phone is not rooted and on stock rom I (stupidly!) changed the runtime mode to ART when reading an article on how to extend battery life. I did this and then since doing that my phone won't start up and when plugged in to an outlet or a PC the usual battery icon comes on and then drops out after a few seconds, and then comes on again, and then drops out and it just keeps on doing this.
Theres a youtube video available but I can't post a link here because I'm a new user.
When the phone is plugged in to a PC it doesn't recognise the device as the power just keeps dropping out so I can't flash stock ROMS and I can't get to recovery to reflash the phone to factory settings (it just turns off)
Any genius out there to help with this?! Much appreciated
Click to expand...
Click to collapse
Even the bootloader?
Bootloader
Lethargy said:
Even the bootloader?
Click to expand...
Click to collapse
I can get to the bootloader by pressing volume down and the power button and that comes up fine, when I choose START or RECOVERY it just turns off.
purplechris83 said:
I can get to the bootloader by pressing volume down and the power button and that comes up fine, when I choose START or RECOVERY it just turns off.
Click to expand...
Click to collapse
Try flashing the factory images. If anything fails post the entire cmd
Flashing Images
Lethargy said:
Try flashing the factory images. If anything fails post the entire cmd
Click to expand...
Click to collapse
Hi Lethargy, Thanks for posting so quickly, unfortunately I can't flash the factory images because when I connect the phone to a PC it doesn't pick up anythings connected because the battery just keeps dropping in and then dropping out every 5 seconds so the computer views it as not connected.
purplechris83 said:
Hi Lethargy, Thanks for posting so quickly, unfortunately I can't flash the factory images because when I connect the phone to a PC it doesn't pick up anythings connected because the battery just keeps dropping in and then dropping out every 5 seconds so the computer views it as not connected.
Click to expand...
Click to collapse
Be more specific please. Does it reboot out of bootloader, every 5 seconds, disconnect from your PC every 5 seconds, or..? Are you sure it isn't a driver issue?
More specific
Lethargy said:
Be more specific please. Does it reboot out of bootloader, every 5 seconds, disconnect from your PC every 5 seconds, or..? Are you sure it isn't a driver issue?
Click to expand...
Click to collapse
When I get to bootloader I can select an option, it doesn't reboot out of bootloader every 5 seconds, the bootloader screen is absolutely fine once I get to it, when I click at option from the bootloader screen that's when it doesn't complete that action a message saying "Google" appears (the loading screen) and then the phone turns off.
I need to have the phone plugged in to get to bootloader, if I try without the power cable nothing happens.
Whether it is attached to a PC or a power outlet the same thing happens: battery icon comes up for 5 seconds, then it disappears for 5 seconds, then it comes on for 5 seconds, disappears for 5 seconds.
Any more info needed? Thanks in advance.
purplechris83 said:
When I get to bootloader I can select an option, it doesn't reboot out of bootloader every 5 seconds, the bootloader screen is absolutely fine once I get to it, when I click at option from the bootloader screen that's when it doesn't complete that action a message saying "Google" appears (the loading screen) and then the phone turns off.
I need to have the phone plugged in to get to bootloader, if I try without the power cable nothing happens.
Whether it is attached to a PC or a power outlet the same thing happens: battery icon comes up for 5 seconds, then it disappears for 5 seconds, then it comes on for 5 seconds, disappears for 5 seconds.
Any more info needed? Thanks in advance.
Click to expand...
Click to collapse
You said:
"the bootloader screen is absolutely fine once I get to it"
"I need to have the phone plugged in to get to bootloader, if I try without the power cable nothing happens."
"Whether it is attached to a PC or a power outlet the same thing happens"
I'm not sure what you mean since those statements are a little conflicting.
Doesn't boot into bootloader when plugged into a PC?
Only boots into bootloader when plugged into AC?
If you boot into the bootloader just fine, then flash the factory images with fastboot? http://forum.xda-developers.com/google-nexus-5/general/tutorial-how-to-flash-factory-image-t2513701
purplechris83 said:
When I get to bootloader I can select an option, it doesn't reboot out of bootloader every 5 seconds, the bootloader screen is absolutely fine once I get to it, when I click at option from the bootloader screen that's when it doesn't complete that action a message saying "Google" appears (the loading screen) and then the phone turns off.
I need to have the phone plugged in to get to bootloader, if I try without the power cable nothing happens.
Whether it is attached to a PC or a power outlet the same thing happens: battery icon comes up for 5 seconds, then it disappears for 5 seconds, then it comes on for 5 seconds, disappears for 5 seconds.
Any more info needed? Thanks in advance.
Click to expand...
Click to collapse
Lets check your battery level to make sure it is not gone bad or got deplated. Make sure your phone is off. Hold down volume_up key while you connect the phone to the pc. You should see the download mode screen after that you should see a next screen with the text "firmware update". Underneath that text in a textbox with white border you should see 3 characters. A "B" letter and 2 numeral. "B" means battery the two numeral means the battery level.
For example you see: B23 it means battery level is at 23%
Report me your battery level.
To restart your phone just hold down the power key for 10-15 secs
Thanks
bitdomo said:
Lets check your battery level to make sure it is not gone bad or got deplated. Make sure your phone is off. Hold down volume_up key while you connect the phone to the pc. You should see the download mode screen after that you should see a next screen with the text "firmware update". Underneath that text in a textbox with white border you should see 3 characters. A "B" letter and 2 numeral. "B" means battery the two numeral means the battery level.
For example you see: B23 it means battery level is at 23%
Report me your battery level.
To restart your phone just hold down the power key for 10-15 secs
Click to expand...
Click to collapse
Hi Bitdomo, when I do as you ask I can't enter download mode because it has a connection to my PC for 5 seconds and then turns off, then has a connection and then turns off.
If you go to you tube .com and then follow it with watch?v=ad7KDWp2y-8 you'll see the exact issue I'm having when connecting to a PC or on my computer (I can't paste links as I'm a new user so forgive me.) Thank you for looking into this.
Thanks
Lethargy said:
You said:
"the bootloader screen is absolutely fine once I get to it"
"I need to have the phone plugged in to get to bootloader, if I try without the power cable nothing happens."
"Whether it is attached to a PC or a power outlet the same thing happens"
I'm not sure what you mean since those statements are a little conflicting.
Doesn't boot into bootloader when plugged into a PC?
Only boots into bootloader when plugged into AC?
If you boot into the bootloader just fine, then flash the factory images with fastboot? http://forum.xda-developers.com/google-nexus-5/general/tutorial-how-to-flash-factory-image-t2513701
Click to expand...
Click to collapse
Doesn't boot into bootloader when plugged into a PC? It boots into bootloader when plugged into a PC
Only boots into bootloader when plugged into AC? It boots into bootloader when plugged into AC
If you boot into the bootloader just fine, then flash the factory images with fastboot? When I select any option from the Bootloader screen it then comes up with the Google logo and then turns off (whether plugged in to PC or AC)
purplechris83 said:
Doesn't boot into bootloader when plugged into a PC? It boots into bootloader when plugged into a PC
Only boots into bootloader when plugged into AC? It boots into bootloader when plugged into AC
If you boot into the bootloader just fine, then flash the factory images with fastboot? When I select any option from the Bootloader screen it then comes up with the Google logo and then turns off (whether plugged in to PC or AC)
Click to expand...
Click to collapse
You don't need to select any option to flash the factory images with fastboot, you just need to be in the bootloader. Read the thread I linked.
SOLVED
Hey all, just wanted to say to everyone thats posted in this forum so far THANK YOU for your help. For the people that have found this forum and are having the same problem with their Nexus 5 you need to replace the battery and everything will work fine so it was a hardware issue this one.
As soon as I replaced the battery I could access Recovery and just reset the device with no problems.
purplechris83 said:
Hey all, just wanted to say to everyone thats posted in this forum so far THANK YOU for your help. For the people that have found this forum and are having the same problem with their Nexus 5 you need to replace the battery and everything will work fine so it was a hardware issue this one.
As soon as I replaced the battery I could access Recovery and just reset the device with no problems.
Click to expand...
Click to collapse
i replaced the battery still shows the same problem the battery symbol keeps blinking and it dosent switch on.
someone plz help
It it possible the replacement battery is defective? Possible motherboard problem?
My wife's phone was rebooting constantly, so I thought I'd go into recovery and factory reset it. Well, as it turns out, I'm a moron...I did from the "maintenance recovery" screen and now it's stuck in a loop. If I try booting like normal it'll say "recovery booting....." A few times, I've been able to hold power, vol. up, and home and get it to a blue screen that says "installing system update", then into the no command screen. Then when I do vol. up and power, I get a message that says "Failed to open recovery_cause" I'm trying to replicate that screen now to get all of the details off, but can't currently seem to get to the no command screen.
Any advice? Thanks in advance.
Oh, the blue light is constantly pulsing regardless of the state of the phone.
Edit: Tried it again and this time got a "Secure check fail" screen
Edit (2): Got in this time, got the error, somehow got back to the no command screen, got a longer failed to open error, see pics. Let the phone sit long enough and recovery eventually loaded. Did the factory reset from there and I'm back to the same point as when I first posted.
Text me on telegram and I'll help you fix it @vishanMK
VooDooCC said:
My wife's phone was rebooting constantly, so I thought I'd go into recovery and factory reset it. Well, as it turns out, I'm a moron...I did from the "maintenance recovery" screen and now it's stuck in a loop. If I try booting like normal it'll say "recovery booting....." A few times, I've been able to hold power, vol. up, and home and get it to a blue screen that says "installing system update", then into the no command screen. Then when I do vol. up and power, I get a message that says "Failed to open recovery_cause" I'm trying to replicate that screen now to get all of the details off, but can't currently seem to get to the no command screen.
Any advice? Thanks in advance.
Oh, the blue light is constantly pulsing regardless of the state of the phone.
Edit: Tried it again and this time got a "Secure check fail" screen
Edit (2): Got in this time, got the error, somehow got back to the no command screen, got a longer failed to open error, see pics. Let the phone sit long enough and recovery eventually loaded. Did the factory reset from there and I'm back to the same point as when I first posted.
Click to expand...
Click to collapse
Have you been able to fix this?
Was able to boot into maintenance mode, then into recovery mode and reset. The power cycling was still happening, so I tried a shot of canned air in the usb port since I saw that suggested on other stores. After that it decided to not charge anymore. Ended up upgrading her to a galaxy s20.
Today it charges, started to go through the new phone setup process, but then the bootlooping started again. After a few rounds of that, it seems like it's powered off, but has a pulsing blue light.
Got it to boot into safe mode, still turned off, but it didn't loop this time and no pulsing light now.
Power it in again normally and it works for about a minute, reboots 3 times, works for a minute and repeats that process a few times. Then goes back to seeming powered off but a pulsing blue light
VooDooCC said:
Today it charges, started to go through the new phone setup process, but then the bootlooping started again. After a few rounds of that, it seems like it's powered off, but has a pulsing blue light.
Got it to boot into safe mode, still turned off, but it didn't loop this time and no pulsing light now.
Power it in again normally and it works for about a minute, reboots 3 times, works for a minute and repeats that process a few times. Then goes back to seeming powered off but a pulsing blue light
Click to expand...
Click to collapse
Boot into recovery and clear cache then reboot.
Was watching youtube videos last night before my phone died, now I can't get it to start boot into the OS. Not sure if this is relevant but my power button had been a little finnicky- rather maybe not the power button itself because it doesn't feel stuck or anything at all but I noticed that it would take an extra second or two after pressing the power button to get into my lock screen. I never really paid attention because it only happened once in a while and I would just restart my phone and be done with it. However I can't even get into the lock screen or anything now.
After my phone died last night I plugged it in right away and came back a while later to turn it on. I tried turning it on but noticed my phone just kept rebooting. It's still repeatedly rebooting and I can only get in the fastboot menu by holding down both volume buttons when rebooting. I get the options power off- which just reboots it after a while, start - which just reboots the phone, restart boot loader- which literally takes me back to the same menu, recovery mode- just reboots and show barcode which shows the barcode at the bottom of the menu.
I've tried downloading the qualcomm driver and trying to get into EDL mode but don't see it on my pc or msmtool, i'm also not even sure if i'm trying to get into EDL mode correctly. I've tried disable Driver signature Enforcement and then redownloading the qualcomm driver but still no luck. I don't know what else I should try. Someone please help me out, i'm pissed this happened just because my phone died, about to have ptsd whenever my phone is at 5% fml.
Also after seeing the 1+ logo and powered by android on the bottom, sometimes I would see like a line of color, which I would assume is text not being rendered all the way, fade out and then the phone shuts down and reboots itself.
yellownese said:
Was watching youtube videos last night before my phone died, now I can't get it to start boot into the OS. Not sure if this is relevant but my power button had been a little finnicky- rather maybe not the power button itself because it doesn't feel stuck or anything at all but I noticed that it would take an extra second or two after pressing the power button to get into my lock screen. I never really paid attention because it only happened once in a while and I would just restart my phone and be done with it. However I can't even get into the lock screen or anything now.
After my phone died last night I plugged it in right away and came back a while later to turn it on. I tried turning it on but noticed my phone just kept rebooting. It's still repeatedly rebooting and I can only get in the fastboot menu by holding down both volume buttons when rebooting. I get the options power off- which just reboots it after a while, start - which just reboots the phone, restart boot loader- which literally takes me back to the same menu, recovery mode- just reboots and show barcode which shows the barcode at the bottom of the menu.
I've tried downloading the qualcomm driver and trying to get into EDL mode but don't see it on my pc or msmtool, i'm also not even sure if i'm trying to get into EDL mode correctly. I've tried disable Driver signature Enforcement and then redownloading the qualcomm driver but still no luck. I don't know what else I should try. Someone please help me out, i'm pissed this happened just because my phone died, about to have ptsd whenever my phone is at 5% fml.
Also after seeing the 1+ logo and powered by android on the bottom, sometimes I would see like a line of color, which I would assume is text not being rendered all the way, fade out and then the phone shuts down and reboots itself.
Click to expand...
Click to collapse
Which OOS build are you on? And your device is unlocked or not?
Getting into EDL mode is tricky. Power off device completely. With the device powered off, hold down volume up and volume up at the same time, keep them pressed all the time, and during that time plug into PC (phone all the time powered off). Still hold both of the buttons. By the time you plug into PC, you should be in EDL mode, BUT it only lasts about 10 seconds. I mean you have to click start in this 10 seconds time bracket, other way phone exits EDL itself. After you click start, you can release button, obviously