Phone stuck at boot logo, cant boot to recovery or fastboot - Motorola Photon Q 4G LTE

what am I supposed to do in this instance?

matt2k12 said:
what am I supposed to do in this instance?
Click to expand...
Click to collapse
Ok when I leave it there to charge after about 5 minutes it tries to boot up again on its own... its like a boot loop but it stays turned off for about 5 mins in between.
Now I believe its officially stuck at the CM logo screen after the data only back up and restore. It stopped turning off which I think was due to battery and when I plugged it into the PC it turned on and has been at the CM logo screen for about an hour now.
It also refuses to boot into recovery now. Stock or Open Recovery. It only shows the green charging LED and when I do a force shut down it blinks on and back on in about 1 second. I have no clue what the deal is. I'm going to try and flash a stock image with RSD Lite and try it all again.
Click to expand...
Click to collapse
Your battery is empty. You can't flash anything via fastboot in such state.
When the battery is empty while starting the phone, the bootloader charges it a bit first (that green LED). Only when the battery is charged a little, it switches to boot.
What you want to do is to catch the moment when it starts to boot and hold the volume-up to get to OpenRecovery. OR supports charging so you can let the battery charge more there.

kabaldan said:
Your battery is empty. You can't flash anything via fastboot in such state.
When the battery is empty while starting the phone, the bootloader charges it a bit first (that green LED). Only when the battery is charged a little, it switches to boot.
What you want to do is to catch the moment when it starts to boot and hold the volume-up to get to OpenRecovery. OR supports charging so you can let the battery charge more there.
Click to expand...
Click to collapse
Thank you again for your responses.
I was thinking along those lines... But it seems like as soon as it gets a charge that it goes right into the boot logo. There doesn't seem to be any middle ground to go to any recovery mode. I was stuck in a similar situation before but it wasn't constantly trying to boot.
Here is what happened:
When I flashed data only, I selected "reboot after" option so it is constantly trying to do that re-boot but since it cant boot it stays at the CM logo I guess until the phone dies. Then it charges for a while with the green LED and then it tries to boot again. I have tried to access all kinds of recovery and fastboot and everything at the usual intervals and I cant get it to start any recovery mode because it is still following the re-boot command from Open Recovery.
I will keep trying but this time seems different than when I had low battery/no recovery in the past instances. Something is overriding my recovery and I think it has to do with the Open Recovery reboot after flashing command.... I even opened up the back of the phone and disconnected the battery and its still not working.

kabaldan said:
Your battery is empty. You can't flash anything via fastboot in such state.
When the battery is empty while starting the phone, the bootloader charges it a bit first (that green LED). Only when the battery is charged a little, it switches to boot.
What you want to do is to catch the moment when it starts to boot and hold the volume-up to get to OpenRecovery. OR supports charging so you can let the battery charge more there.
Click to expand...
Click to collapse
matt2k12 said:
Thank you again for your responses.
I was thinking along those lines... But it seems like as soon as it gets a charge that it goes right into the boot logo. There doesn't seem to be any middle ground to go to any recovery mode. I was stuck in a similar situation before but it wasn't constantly trying to boot.
Here is what happened:
When I flashed data only, I selected "reboot after" option so it is constantly trying to do that re-boot but since it cant boot it stays at the CM logo I guess until the phone dies. Then it charges for a while with the green LED and then it tries to boot again. I have tried to access all kinds of recovery and fastboot and everything at the usual intervals and I cant get it to start any recovery mode because it is still following the re-boot command from Open Recovery.
I will keep trying but this time seems different than when I had low battery/no recovery in the past instances. Something is overriding my recovery and I think it has to do with the Open Recovery reboot after flashing command.... I even opened up the back of the phone and disconnected the battery and its still not working.
Click to expand...
Click to collapse
I got fastboot working by plugging the phone into a dedicated AC power charger, not one with a USB adapter. Then I let it sit on the boot screen for a couple hours. This way it fully charged the battery and I could bring up fastboot.
What was happening with the USB adapter was that it would try to boot, die, and refuse to go to fastboot, over and over again. I would not have got it working without a dedicated AC power charger.

That literally happened to me a few days ago. Fastboot will say a warning on the screen, somewhere around the middle, "Battery Low" or something along those lines, I paid it no attention, as I knew it was plugged in and should've been charging through my processes. Well, the battery has to be at least 50%+ charged before fastboot will allow any connectivity or communication with ADB or Fastboot on pc. Facepalm.

Always double check battery charge at least 60% or more to be in the safe side, or you risk to soft-brick to even hard-brick your phone.

Related

Phone will not boot into recovery

My phone is rooted with stock rom. The only changes are listed below
Froze bloat that was safe
changed bootanimation to stock samsung
replaced some apps with inverted versions of themselves (ex. google +, stock messaging)
Here goes:
I was using navigation and I noticed that my phone was off after I had finished. Nothing worked at all, I could not boot into recovery or download. I connected the phone to a charger and red led flashes and an empty battery appears. The battery was full. I could reboot the phone while on the charger, but it would shut off as soon as it got to the homescreen. While off, If I pressed the home button, the green battery would appear as if it were charging. From here I could boot into recovery and download mode. The phone will only boot into these modes while connected to the charger. Here is where it went bad. I attempted to restore a backup while the phone was on the car charger and my car charger got pulled out in the middle of a restore. No charger meant that the phone shut off mid restore. Now, when I plug in the phone, the red led appears and the empty battery with a circle inside appears and then goes away. This repeats itself over and over and the phone buzzes when the empty battery reappears. I can still boot into download mode but not recovery. If I try to flash the stock samsung rom via odin, it says that it passes, however upon automatic reboot the samsung appears and nothing else. After the samsung appears the phone just continues to buzz every 5 seconds or so as if it is trying to do something. Could it be a bootloop? I have done a ton of searching here and now I am resorting to help! Your time is appreciated and beers on me if you can help me get my phone back to normal.
What Rom/kernel were you using before this happened? If custom, which one?
I have another thread a few posts down with the same topic. I am going to delete this one. I was stock rom and kernel. For some reason the phone will not recognize the battery. I tried a new one at verizon and the same thing. I can now boot into both recovery and download mode when connected to the charger , but the phone shuts off as soon as it boots and shows an empty battery with a circle in the middle. Sometimes it does not make it through the verizon boot animation and sometimes it makes it all the way to the homescreen and I can make a few selections before it turns off. After flashing the stock kernel and rom in odin I believe i am completely stock, however I do not want to chance sending the phone into Verizon. I believe that I saw a thread before this happened to me talking about having to calibrate the battery in some way and it had an item to flash in order to fix the problem. I can not find it now. Any ideas? Now that I can access recovery is there anything else that can be done? Why won't the phone recognize that it has a battery? As soon as I pull it off the charger it shuts off. When it is on the charger it appears to be charging and the green in the battery appears to be at about 80% but the level does not move up or down at all. Thank you for your help ahead of time.

HTC Sensation 4g died, won't turn back on

I just did a factory data reset yesterday and I was calibrating the battery for the new ROM. When I let the phone die all the way, I left it unplugged for a little while because I was in the middle of a movie. When I got around to plugging it back in, I am getting a flashing LED, no charge indicator, and it won't boot up. Every once in a while, the HTC boot logo will pop up and my phone will vibrate like it's turning on, then it will just go back to the flashing LED. I can get it to jig into fastboot ever so often, but when I try to boot into recovery from there, it just turns off and goes back to the flashing LED. Everything I have read says to hook it up to my computer and use ADB to reboot it, but when I bring up the command prompt, it says that ADB isn't a recognizable action or something like that. My laptop also doesn't recognize my device as being plugged in. I've perused the forums on here and to no avail so here I am asking for help... HELP!?
aretwokay said:
I just did a factory data reset yesterday and I was calibrating the battery for the new ROM. When I let the phone die all the way, I left it unplugged for a little while because I was in the middle of a movie. When I got around to plugging it back in, I am getting a flashing LED, no charge indicator, and it won't boot up. Every once in a while, the HTC boot logo will pop up and my phone will vibrate like it's turning on, then it will just go back to the flashing LED. I can get it to jig into fastboot ever so often, but when I try to boot into recovery from there, it just turns off and goes back to the flashing LED. Everything I have read says to hook it up to my computer and use ADB to reboot it, but when I bring up the command prompt, it says that ADB isn't a recognizable action or something like that. My laptop also doesn't recognize my device as being plugged in. I've perused the forums on here and to no avail so here I am asking for help... HELP!?
Click to expand...
Click to collapse
hve you tried posting this in the htc sensation forum? maybe someone had the same problem...

[Q] HTC Sensation 4g died and won't come back on

I just did a factory data reset yesterday and I was calibrating the battery for the new ROM. When I let the phone die all the way, I left it unplugged for a little while because I was in the middle of a movie. When I got around to plugging it back in, I am getting a flashing LED, no charge indicator, and it won't boot up. Every once in a while, the HTC boot logo will pop up and my phone will vibrate like it's turning on, then it will just go back to the flashing LED. I can get it to jig into fastboot ever so often, but when I try to boot into recovery from there, it just turns off and goes back to the flashing LED. Everything I have read says to hook it up to my computer and use ADB to reboot it, but when I bring up the command prompt, it says that ADB isn't a recognizable action or something like that. My laptop also doesn't recognize my device as being plugged in. I've perused the forums on here and to no avail so here I am asking for help... HELP!?

[Q] Nexus 5 won't start up and all I have is a flashing battery icon. Please help!

Hey all,
First time I've posted here as I can't find anything on the internet regarding this issue.
My phone is not rooted and on stock rom I (stupidly!) changed the runtime mode to ART when reading an article on how to extend battery life. I did this and then since doing that my phone won't start up and when plugged in to an outlet or a PC the usual battery icon comes on and then drops out after a few seconds, and then comes on again, and then drops out and it just keeps on doing this.
Theres a youtube video available but I can't post a link here because I'm a new user.
When the phone is plugged in to a PC it doesn't recognise the device as the power just keeps dropping out so I can't flash stock ROMS and I can't get to recovery to reflash the phone to factory settings (it just turns off)
Any genius out there to help with this?! Much appreciated
purplechris83 said:
Hey all,
First time I've posted here as I can't find anything on the internet regarding this issue.
My phone is not rooted and on stock rom I (stupidly!) changed the runtime mode to ART when reading an article on how to extend battery life. I did this and then since doing that my phone won't start up and when plugged in to an outlet or a PC the usual battery icon comes on and then drops out after a few seconds, and then comes on again, and then drops out and it just keeps on doing this.
Theres a youtube video available but I can't post a link here because I'm a new user.
When the phone is plugged in to a PC it doesn't recognise the device as the power just keeps dropping out so I can't flash stock ROMS and I can't get to recovery to reflash the phone to factory settings (it just turns off)
Any genius out there to help with this?! Much appreciated
Click to expand...
Click to collapse
Even the bootloader?
Bootloader
Lethargy said:
Even the bootloader?
Click to expand...
Click to collapse
I can get to the bootloader by pressing volume down and the power button and that comes up fine, when I choose START or RECOVERY it just turns off.
purplechris83 said:
I can get to the bootloader by pressing volume down and the power button and that comes up fine, when I choose START or RECOVERY it just turns off.
Click to expand...
Click to collapse
Try flashing the factory images. If anything fails post the entire cmd
Flashing Images
Lethargy said:
Try flashing the factory images. If anything fails post the entire cmd
Click to expand...
Click to collapse
Hi Lethargy, Thanks for posting so quickly, unfortunately I can't flash the factory images because when I connect the phone to a PC it doesn't pick up anythings connected because the battery just keeps dropping in and then dropping out every 5 seconds so the computer views it as not connected.
purplechris83 said:
Hi Lethargy, Thanks for posting so quickly, unfortunately I can't flash the factory images because when I connect the phone to a PC it doesn't pick up anythings connected because the battery just keeps dropping in and then dropping out every 5 seconds so the computer views it as not connected.
Click to expand...
Click to collapse
Be more specific please. Does it reboot out of bootloader, every 5 seconds, disconnect from your PC every 5 seconds, or..? Are you sure it isn't a driver issue?
More specific
Lethargy said:
Be more specific please. Does it reboot out of bootloader, every 5 seconds, disconnect from your PC every 5 seconds, or..? Are you sure it isn't a driver issue?
Click to expand...
Click to collapse
When I get to bootloader I can select an option, it doesn't reboot out of bootloader every 5 seconds, the bootloader screen is absolutely fine once I get to it, when I click at option from the bootloader screen that's when it doesn't complete that action a message saying "Google" appears (the loading screen) and then the phone turns off.
I need to have the phone plugged in to get to bootloader, if I try without the power cable nothing happens.
Whether it is attached to a PC or a power outlet the same thing happens: battery icon comes up for 5 seconds, then it disappears for 5 seconds, then it comes on for 5 seconds, disappears for 5 seconds.
Any more info needed? Thanks in advance.
purplechris83 said:
When I get to bootloader I can select an option, it doesn't reboot out of bootloader every 5 seconds, the bootloader screen is absolutely fine once I get to it, when I click at option from the bootloader screen that's when it doesn't complete that action a message saying "Google" appears (the loading screen) and then the phone turns off.
I need to have the phone plugged in to get to bootloader, if I try without the power cable nothing happens.
Whether it is attached to a PC or a power outlet the same thing happens: battery icon comes up for 5 seconds, then it disappears for 5 seconds, then it comes on for 5 seconds, disappears for 5 seconds.
Any more info needed? Thanks in advance.
Click to expand...
Click to collapse
You said:
"the bootloader screen is absolutely fine once I get to it"
"I need to have the phone plugged in to get to bootloader, if I try without the power cable nothing happens."
"Whether it is attached to a PC or a power outlet the same thing happens"
I'm not sure what you mean since those statements are a little conflicting.
Doesn't boot into bootloader when plugged into a PC?
Only boots into bootloader when plugged into AC?
If you boot into the bootloader just fine, then flash the factory images with fastboot? http://forum.xda-developers.com/google-nexus-5/general/tutorial-how-to-flash-factory-image-t2513701
purplechris83 said:
When I get to bootloader I can select an option, it doesn't reboot out of bootloader every 5 seconds, the bootloader screen is absolutely fine once I get to it, when I click at option from the bootloader screen that's when it doesn't complete that action a message saying "Google" appears (the loading screen) and then the phone turns off.
I need to have the phone plugged in to get to bootloader, if I try without the power cable nothing happens.
Whether it is attached to a PC or a power outlet the same thing happens: battery icon comes up for 5 seconds, then it disappears for 5 seconds, then it comes on for 5 seconds, disappears for 5 seconds.
Any more info needed? Thanks in advance.
Click to expand...
Click to collapse
Lets check your battery level to make sure it is not gone bad or got deplated. Make sure your phone is off. Hold down volume_up key while you connect the phone to the pc. You should see the download mode screen after that you should see a next screen with the text "firmware update". Underneath that text in a textbox with white border you should see 3 characters. A "B" letter and 2 numeral. "B" means battery the two numeral means the battery level.
For example you see: B23 it means battery level is at 23%
Report me your battery level.
To restart your phone just hold down the power key for 10-15 secs
Thanks
bitdomo said:
Lets check your battery level to make sure it is not gone bad or got deplated. Make sure your phone is off. Hold down volume_up key while you connect the phone to the pc. You should see the download mode screen after that you should see a next screen with the text "firmware update". Underneath that text in a textbox with white border you should see 3 characters. A "B" letter and 2 numeral. "B" means battery the two numeral means the battery level.
For example you see: B23 it means battery level is at 23%
Report me your battery level.
To restart your phone just hold down the power key for 10-15 secs
Click to expand...
Click to collapse
Hi Bitdomo, when I do as you ask I can't enter download mode because it has a connection to my PC for 5 seconds and then turns off, then has a connection and then turns off.
If you go to you tube .com and then follow it with watch?v=ad7KDWp2y-8 you'll see the exact issue I'm having when connecting to a PC or on my computer (I can't paste links as I'm a new user so forgive me.) Thank you for looking into this.
Thanks
Lethargy said:
You said:
"the bootloader screen is absolutely fine once I get to it"
"I need to have the phone plugged in to get to bootloader, if I try without the power cable nothing happens."
"Whether it is attached to a PC or a power outlet the same thing happens"
I'm not sure what you mean since those statements are a little conflicting.
Doesn't boot into bootloader when plugged into a PC?
Only boots into bootloader when plugged into AC?
If you boot into the bootloader just fine, then flash the factory images with fastboot? http://forum.xda-developers.com/google-nexus-5/general/tutorial-how-to-flash-factory-image-t2513701
Click to expand...
Click to collapse
Doesn't boot into bootloader when plugged into a PC? It boots into bootloader when plugged into a PC
Only boots into bootloader when plugged into AC? It boots into bootloader when plugged into AC
If you boot into the bootloader just fine, then flash the factory images with fastboot? When I select any option from the Bootloader screen it then comes up with the Google logo and then turns off (whether plugged in to PC or AC)
purplechris83 said:
Doesn't boot into bootloader when plugged into a PC? It boots into bootloader when plugged into a PC
Only boots into bootloader when plugged into AC? It boots into bootloader when plugged into AC
If you boot into the bootloader just fine, then flash the factory images with fastboot? When I select any option from the Bootloader screen it then comes up with the Google logo and then turns off (whether plugged in to PC or AC)
Click to expand...
Click to collapse
You don't need to select any option to flash the factory images with fastboot, you just need to be in the bootloader. Read the thread I linked.
SOLVED
Hey all, just wanted to say to everyone thats posted in this forum so far THANK YOU for your help. For the people that have found this forum and are having the same problem with their Nexus 5 you need to replace the battery and everything will work fine so it was a hardware issue this one.
As soon as I replaced the battery I could access Recovery and just reset the device with no problems.
purplechris83 said:
Hey all, just wanted to say to everyone thats posted in this forum so far THANK YOU for your help. For the people that have found this forum and are having the same problem with their Nexus 5 you need to replace the battery and everything will work fine so it was a hardware issue this one.
As soon as I replaced the battery I could access Recovery and just reset the device with no problems.
Click to expand...
Click to collapse
i replaced the battery still shows the same problem the battery symbol keeps blinking and it dosent switch on.
someone plz help
It it possible the replacement battery is defective? Possible motherboard problem?

Won't boot into OS. Flashes charging screen instead.

So last night I had booted into fastboot mode and was going to boot into recovery (TWRP) and I fell asleep while I was on the fastboot menu. The battery was already pretty low so I assume it just died from there. I put it on the charger today and it's blinking the charging batter logo on and off. It won't charge. I am still able to (while on the charger) boot it into fastboot mode so I flashed factory images, but that hasn't done anything different. So it's just sitting here on the charger flashing the battery with the lightning bolt. I've tried all combinations of holding the power button down but it will vibrate, show "Google" on screen for a second, then go back to the battery logo. I've tried powering down from fastboot, but it does the same thing. It won't boot into recovery either. Suggestions?

Categories

Resources