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We all know the thunderbolthas been plagued with problems since its launch. First the launch date was delayed. Now the GB update that has been delayed for months gets released and pulled immediately due to more bugs. I have read about people who complain so much that they are given free replacement phones of their choosing. I would like to do the same and try and get the new nexus phone. So I need your help with making a list of all the thunderbolt problems since launch so I can make a good argument for why I should get a new phone. Thanks guys!
Just to add my 2 cents
You have to remember that as with most forums, you usually only see the problems and not the ones with good units and that one or two people talking in a forum thread or maybe a handful of people posting multiple threads can make it seem alot worse then it really is. I have never had an issue with my bolt since getting it on launch. I was first on line at bestbuy and it has worked great since the moment I activated it.
Also the launch was not delayed. Neither HTC or Verizon gave a specific date on release. Everybody was basing the release off rumors and a mistaken bestbuy ad...
when you say 'new phone', are you trying to get Verizon to allow you to exchange your TB for something else?
if so, that's not that hard. you just need to call and complain a few times(bring up battery life & call quality - data speeds couldn't hurt to) and after a few calls & complaining about how you wish you never got this phone they should offer to exchange it for you so long as you got the phone somewhat recently.
if you bought the phone back at launch though then the most they would do(other then offer a warrenty exchange) is allow you to get a different phone at the upgrade price instead of full retail, then you'd still have your TB to sell on craigslist or something.
xTFGx said:
We all know the thunderbolthas been plagued with problems since its launch. First the launch date was delayed. Now the GB update that has been delayed for months gets released and pulled immediately due to more bugs. I have read about people who complain so much that they are given free replacement phones of their choosing. I would like to do the same and try and get the new nexus phone. So I need your help with making a list of all the thunderbolt problems since launch so I can make a good argument for why I should get a new phone. Thanks guys!
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I can tell you right now, no amount of *****ing will get you the Galaxy Nexus.
And if you don't actually have any problems with your phone, and are just *****ing because you want something free, you should head to wall street, I hear a lot of that is going on there.
Good luck is all i can say. I went through 3 Droids and 4 droid 2s, and an iPhone (on their suggestion) and STILL had to pay full 2 year contract price for the T Bolt. VZW isn't like att you barely get anything for free EVER
ScoobarSTI said:
Good luck is all i can say. I went through 3 Droids and 4 droid 2s, and an iPhone (on their suggestion) and STILL had to pay full 2 year contract price for the T Bolt. VZW isn't like att you barely get anything for free EVER
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AT&T has to give things out for free just to get people to stay on their inferior network. Verizon knows if you leave, you will more than likely come back at sometime after you get fed up with inferior service lol
xTFGx said:
So I need your help with making a list of all the thunderbolt problems since launch so I can make a good argument for why I should get a new phone. Thanks guys!
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Click to collapse
I think it would be pretty funny if you get no helpful list of "problems"
xTFGx said:
We all know the thunderbolthas been plagued with problems since its launch. First the launch date was delayed. Now the GB update that has been delayed for months gets released and pulled immediately due to more bugs. I have read about people who complain so much that they are given free replacement phones of their choosing. I would like to do the same and try and get the new nexus phone. So I need your help with making a list of all the thunderbolt problems since launch so I can make a good argument for why I should get a new phone. Thanks guys!
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Click to collapse
So lemme make sure I understand this. You want a list of other people's problems, so YOU can get a new phone for free?
"I deserve a new phone because forum members are having these problems which makes me unhappy with my thunderbolt"
Yep, sounds like a GREAT idea.
*Sent from my BAMF'ing Blissed-out 'bolt sportin' Taykiin mods*
The thunderbolt was the best choice at the time and I don't see any reason to change it now. Nothing newer is too much better. I think the bionic looks and feels cheaper and that's before you consider the locked bootloader... major con for me... the grass ain't always greener. Just sayin.
My name is Revos I'm a recovering flashaholic running Liquid Gingerbread 3.0
Charge would be nice, but if I want one bad enough ill buy one. Trying to get one for free is lame.
Sent from my ADR6400L using Tapatalk
xTFGx said:
We all know the thunderbolthas been plagued with problems since its launch. First the launch date was delayed. Now the GB update that has been delayed for months gets released and pulled immediately due to more bugs. I have read about people who complain so much that they are given free replacement phones of their choosing. I would like to do the same and try and get the new nexus phone. So I need your help with making a list of all the thunderbolt problems since launch so I can make a good argument for why I should get a new phone. Thanks guys!
Click to expand...
Click to collapse
You need to stop believing all the internet crap you read. I've had a couple of phones that were FAR, FAR worse than the Thunderbolt and I never got free upgrades to replace them. The people that say they did probably took an early upgrade on another line. I ended up going back to old phones with the POS devices. So yeah, if you think I calling them liars or misrepresenting the truth, that's EXACTLY what I'm doing. And I know for a fact none of them can prove it.
loonatik78 said:
You need to stop believing all the internet crap you read. I've had a couple of phones that were FAR, FAR worse than the Thunderbolt and I never got free upgrades to replace them. The people that say they did probably took an early upgrade on another line. I ended up going back to old phones with the POS devices. So yeah, if you think I calling them liars or misrepresenting the truth, that's EXACTLY what I'm doing. And I know for a fact none of them can prove it.
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The ONLY reason why they gave me a bionic is they tried to charge me twice for not returning a defective device two separate times. Even then I had to fight them for it, first they offered to pay my data for a month. I guess their logic was "sorry we tried to steal $1200 from you, here's $30".
There was no early upgrade or anything, I told the guy to just cancel my contact. I had no intention of canceling, look what else is out there. If you really think you can get a free phone just because of the issues you've had with it good luck.
Sent from my DROID BIONIC using Tapatalk
JillyBohnson said:
The ONLY reason why they gave me a bionic is they tried to charge me twice for not returning a defective device two separate times. Even then I had to fight them for it, first they offered to pay my data for a month. I guess their logic was "sorry we tried to steal $1200 from you, here's $30".
There was no early upgrade or anything, I told the guy to just cancel my contact. I had no intention of canceling, look what else is out there. If you really think you can get a free phone just because of the issues you've had with it good luck.
Sent from my DROID BIONIC using Tapatalk
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That's certainly above and beyond a few complaints about a device that works otherwise! Wow... That's pretty screwed up.
Problems with the Thunderbolt (STOCK)
Now granted i dont know if verizon has pushed any radio upgrades, i do that myself and the first radio upgrade i got fixed my issue.
1. GPS takes forever to lock. I walk in with a friend tried to get him a discount and showed him how MY thunderbolt wil lock in seconds where the thunderbolt, charge and nearly every other android phone they have took over 5 minutes to lcok (i never locked before we left).
2. Battery life on the stock is disgusting in comparison to clean ROMs. (my opinin you shouldnt have to root the phone to get all the specs to work correctly)
thats really all i can think of.
My main issue with this phone is battery life when on a sense based rom (any sense based rom sucks battery life a really fat guy with a milkshake), but I have an upgrade on my account and am definitely grabbing a nexus when it comes out
God.... Please don't help this guy! This is stupid!
loonatik78 said:
God.... Please don't help this guy! This is stupid!
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^^this
*Sent from my BAMF'ing Blissed-out 'bolt sportin' Taykiin mods*
Lol its dumb but its life. I dont support it nor am i against it. I had HTC Touch Pro 2 i had for over 2 years. It was a fantastic phone for the era that the Iphone came out. Sure apps were very very few and far between but being able to get ROms that were similar to HTC's 2.1 or3.0 was awesome. The only problem i ever had with the phone was i was plagued with BSOD's constantly after unlocking. But as we all know its based on the phone you get, my brother and sister both had them and were unlocked overclocked and had 0 problems...again i know where the guys coming from we all play the system at one point or another to get what we want. He was just a little more blunt about it than most people would have been. Next time bro just be a little more incognito about the whole idea behind it. Its like Backtrack. Its a tool to "test your wireless security" and you know 80% of the people that use the tool are not testing their secruity with it.
It's threads like this that made me remember why I left in the first place. I had hoped things had changed... guess not...
loonatik78 said:
God.... Please don't help this guy! This is stupid!
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This... 1000 times, this.
I better get an ice cream sandwich after having to deal with your crap HTC. This device was full of flaws when I bought it. That was inexcusable after paying top dollar for it. Verizon (Ripoff Mobile, Inc.) was too uptight to do anything about it. I would not be surprised if all the official talk was nothing more than hot air in the end. At least developers are working on a version. I am so glad I finally had some time to get root permissions on this phone. Did you feel betrayed after buying your TBolt? To be honest, I would have bought a marked down model if I had of know ahead of time what was going to happen.
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I would have deleted this if the option were available.
why so pissy. My phone was perfect out of teh box, it is faster than any of my friends dual core phones, and I have true unlimited 4g, and why do you care if we get official ics, you will just use a rom anyway, not an ota
Mr._Takahashi said:
I better get an ice cream sandwich after having to deal with your crap HTC. This device was full of flaws when I bought it. That was inexcusable after paying top dollar for it. Verizon (Ripoff Mobile, Inc.) was too uptight to do anything about it. I would not be surprised if all the official talk was nothing more than hot air in the end. At least developers are working on a version. I am so glad I finally had some time to get root permissions on this phone. Did you feel betrayed after buying your TBolt? To be honest, I would have bought a marked down model if I had of know ahead of time what was going to happen.
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I would have deleted this if the option were available.
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Easy killer. My phone has worked mostly fine since day one. Sure there were some software issues (random reboots due to the LTE radio, GPS, the most annoying), but that is to be expected when you buy bleeding edge technology. This was the first Verizon LTE smartphone, EVER.
That being said, the device is still on par with other top devices today. I haven't upgraded, because I haven't found another device I like that much better than this. The Nexus is nice, but I'm not big on the light flimsy build of those phones, plus samsung is notorious for poor reliability. Motorola screen's have been awful so far, or I would have considered the Razr Maxx.
Bottom line...why don't you cry about it...
BTW, there is nothing special about ICS. Sure it's nice to have the newest thing, but there really isn't that much to get excited about. I still don't understand why honey comb and ICS got rid of the search button. I use that thing constantly.
I have to say I've been 99% happy with this phone since release.
The 1% was the odd rebooting issue I had for 4 weeks in aprilish.
Sent from my HTC ThunderBolt using Tapatalk
Honestly I've liked this phone since I first got it, battery life sucked but that was nothing rooting and loading a rom couldn't fix. Other than that I'm still happy with my purchase.
I especially like it cause me and my girlfriend got phones from a good batch, handles low voltages and overclocking even up to 1.8 (not needed though) perfectly.
Thanks to all the developers who have been developing for the thunderbolt since day one, and all that are continuing to do so!
Sent from my ADR6400L using xda premium
Bigandrewgold said:
why so pissy. My phone was perfect out of teh box, it is faster than any of my friends dual core phones, and I have true unlimited 4g, and why do you care if we get official ics, you will just use a rom anyway, not an ota
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Click to collapse
Let's see.
1. The phone was the Flagship phone for LTE and was released with Froyo.
2. The phone was buggy at release and still shows some issues.
3. Not everyone's phone was "perfect out of teh box". Some of us had to get replacements multiple times to get a *good one*.
4. ICS does have improvements over Froyo and GB.
5. Official OTA release of ICS will allow devs to create much better ROMs for this phone, rather approaching it by piecemealing parts from other Official ROMs.
6. Lastly, this phone was sold at a premium price and VZW's/HTC's support has been lackluster to be kind about it.
Note: I don't know the OP from Adam, but your experience, like mine, is anecdotal and not indicative of all others. VZW screwed the pooch on the roll-out and
HTC screwed the pooch on the releases of updates, support and finally, by rushing the damn thing out the door before it was ready.
sonicanatidae said:
3. Not everyone's phone was "perfect out of teh box". Some of us had to get replacements multiple times to get a *good one*.
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That's with any phone these days. I haven't had a single smartphone I haven't had to replace for one reason or another.
On a side note, the Tbolt isn't the only flagship phone with problems. The Galaxy Nexus has really bad call connectivity problems from what I hear, and that's supposed to be the MAIN function of a PHONE. lolz
All i will buy is htc. I know updates are slow to come. I also dont care. The newest isnt always the best, there are usually a fresh set of bugs to work out. That being said, the devs here and other sites give me enough variety to satisfy me. If you dont like the process, learn to code.
Sent from my ADR6400L using XDA App
Mr._Takahashi said:
I better get an ice cream sandwich after having to deal with your crap HTC. This device was full of flaws when I bought it. That was inexcusable after paying top dollar for it. Verizon (Ripoff Mobile, Inc.) was too uptight to do anything about it. I would not be surprised if all the official talk was nothing more than hot air in the end. At least developers are working on a version. I am so glad I finally had some time to get root permissions on this phone. Did you feel betrayed after buying your TBolt? To be honest, I would have bought a marked down model if I had of know ahead of time what was going to happen.
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Click to collapse
I'm sure HTC is reading your post right now
If you care, go call them and say what you said directly as it will do far more good for you and for the community.
I moved onto a Nexus, but I still use my Thunderbolt for development testing apps I make. Not even the Nexus is perfect though as the internal antennas are not as powerful at picking up data. My db is usually 10-15db worse than the thunderbolt. However, I would not trade my Nexus for any other phone as I got tired of having to wait on HTC and Verizon for updates on the Thunderbolt.
i just lol at this thread.
Im an HTC fan. I got my tbolt on launch day and have never had an issue (not saying some havent) but I couldn't be happier.
Still have yet to find one phone on the market that has everything the tbolt has (not including dual core, which has not really impressed me) and still think it is a top 4g phone.
I would buy it all over again. We have received everything promised so far & it would be a nightmare for HTC to not give us ICS after they confirmed it...
I also have to say that Verizon did not screw up or delay the launch. There was never an official launch date given from them or HTC until the week before release, as is the norm with their releases. All other dates were made up by the internet and people.
HTC released about 6 updates to the phone between march and September, I think that is pretty good at keeping on top of it..
Jrocker23 said:
Im an HTC fan. I got my tbolt on launch day and have never had an issue (not saying some havent) but I couldn't be happier.
Still have yet to find one phone on the market that has everything the tbolt has (not including dual core, which has not really impressed me) and still think it is a top 4g phone.
I would buy it all over again. We have received everything promised so far & it would be a nightmare for HTC to not give us ICS after they confirmed it...
I also have to say that Verizon did not screw up or delay the launch. There was never an official launch date given from them or HTC until the week before release, as is the norm with their releases. All other dates were made up by the internet and people.
HTC released about 6 updates to the phone between march and September, I think that is pretty good at keeping on top of it..
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Well said. People are never satisfied. I guess they think HTC should put out updates as often as some ROMs get updated...
Sent from my ADR6400L using xda premium
I got the TB for $49 bucks new when I dropped T-Mobile. Rooted it the day I got it home and have never had a single problem with it that I cannot blame on bugs in the ROM or me OCing the crap out of it.
Everyones phone is gonna be better or worse than the next guy. Did we get screwed by Verizon??? Show me where in writing the promise a full ICS upgrade and you will see thousands of TB owners lining up to sue the piss off Verizon and HTC.
If you are gonna stay up on the newest devices, Hopefully you are not paying retail for the devices, Shop around and you will be amazed at what you can find.
I have a galaxy nexus just sitting on stand-by cause i've had no problems with my tbolt, besides the dev slowing down i really have no problems with my tbolt and has been my favorite phone. while it would be nice to get ICS soon im not tripping about it, my contract for the thunderbolt ends in december much wait and see what comes out by then.
why is anyone bothering to respond to this guy? He doesn't like his phone, he needs to quit whining about it and get rid of it. No amount of "I love my phone!" posts are going to change his mind. They just bump this useless thread back to the top. Yes, I know I also just bumped this thread.
l7777 said:
why is anyone bothering to respond to this guy? He doesn't like his phone, he needs to quit whining about it and get rid of it. No amount of "I love my phone!" posts are going to change his mind. They just bump this useless thread back to the top. Yes, I know I also just bumped this thread.
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Lol, you did.
Sent from my HTC Mecha using XDA App
The two people I know with a nexus have had quite a few issues with their phones.. biggest problems being being signal and when leaving WiFi they don't get data until turning their data off and back on... Point is what ever phone you go to there will be something that bugs you about it and the update that fixes your problem will never come out fast enough.. be happy for what you have..
Sent from my HTC Mecha using Tapatalk
i never get tired of forum drama, except that it makes me crave ham.
I haven't had a problem since day 1. I got home, rooted it and put liquid smooth on. I've always been one to have a new rom every week but this one's been so good with battery life and everything that I haven't even tried another one. I love this phone. On another note, my brother got the same phone and has had problems. Just like any other electronic item, you might get a dud.
Given Verizon's encrypted bootloader and highly unlikely chance that the developer version will help in unlocking this phone, is it still worth keeping? I haven't even taken the SG3 out of the FedEx box because I don't want to be stuck with an unmoddable phone. I currently have a Thunderbolt running ThunderShed's ROM with IMO's kernel, and do not want to give up that experience just for a shinier phone. What are your thoughts and opinions?
I'd say it's worth keeping till the end of the 14-day return period, hopefully the bootloader will either be cracked by then (of course, this date varies depending on when you got your phone), or it will become apparent that it's never going to be cracked.
Jacquestrapp said:
I'd say it's worth keeping till the end of the 14-day return period, hopefully the bootloader will either be cracked by then (of course, this date varies depending on when you got your phone), or it will become apparent that it's never going to be cracked.
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Click to collapse
I just received the phone yesterday, so I have until 7/25 - a good chunk of dev time. I just really hope this doesn't turn out to be a Moto-esque debacle where it's a massive kludge.
One thing that I've noticed with this phone vs others: it works extremely well out of the box. Not only that but we're going to get JB. If modding is that super important to you, either wait for the next Nexus (not guaranteed to be on VZW), or get the current one. You're not going to get a totally moddable phone anymore unless you get the Nexus. Or you can just switch carriers for an unlocked GS3.
For myself: I'm tired of crackflashing. I'm tired of running the latest ROM release and working through bugs. I'm sick of things not working and constantly wiping over and over again. I wanted a phone that just worked well out of the box, and the GS3 is perfect for that. Of course this is entirely subjective, and your needs are obviously more inline with Nexus devices. I'd say if you don't want to put the bootloader status to chance, wait for the next Nexus.
mustbepbs said:
One thing that I've noticed with this phone vs others: it works extremely well out of the box. Not only that but we're going to get JB. If modding is that super important to you, either wait for the next Nexus (not guaranteed to be on VZW), or get the current one. You're not going to get a totally moddable phone anymore unless you get the Nexus. Or you can just switch carriers for an unlocked GS3.
For myself: I'm tired of crackflashing. I'm tired of running the latest ROM release and working through bugs. I'm sick of things not working and constantly wiping over and over again. I wanted a phone that just worked well out of the box, and the GS3 is perfect for that. Of course this is entirely subjective, and your needs are obviously more inline with Nexus devices. I'd say if you don't want to put the bootloader status to chance, wait for the next Nexus.
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WOW!!! right on the head with that one, I feel the exact same way.
Usually I jump on any mod available but this time i like it just working.
I'm really just waiting on Jelly Bean now.
Depends if you can roll stock. I got at&t gs3. On task and ktoon AOPK and phone is far better than touch wiz. Even with a few minor bugs that will be worked out. On release #2 and its awsome
Sent from my SAMSUNG-SGH-I747 using xda premium
Got my phone today and I gotta admit I love the phone Rooted with stock. I would say keep it. Remember the bootloader is locked but only for now.
Aquila76 said:
Given Verizon's encrypted bootloader and highly unlikely chance that the developer version will help in unlocking this phone, is it still worth keeping? I haven't even taken the SG3 out of the FedEx box because I don't want to be stuck with an unmoddable phone. I currently have a Thunderbolt running ThunderShed's ROM with IMO's kernel, and do not want to give up that experience just for a shinier phone. What are your thoughts and opinions?
Click to expand...
Click to collapse
Its extremely early to write off our chances of getting past the bootloader. Even with the encrypted bootloader there has been massives amount of progress, and the phone just hit the stores TODAY. Calling it an unmoddable phone isn't accurate, as we already have the ability to run custom kernels and roms, just not an unsigned boot image. Patience is key, but if you dont have any, return it and get a GNEX with its one gig of ram and 5mp camera
In the news
Samsung will offer open bootloader for Verizon SGS3 phones - on their site.
bravomail said:
Samsung will offer open bootloader for Verizon SGS3 phones - on their site.
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Click to collapse
Where is the source or proof of your claim
I was in the same boat op but after using mine I'm loving it. I came from a droid x running cm7gb and I miss things like hard button music control and other customization but the hardware makes up for it. I rooted using the new method and I love it even more. I'm confident that the devs will make progress. IMO the gap between stock and custom is a lot smaller on this phone. Once jb comes to it it will be insane even if it's a samsung version.
bravomail said:
Samsung will offer open bootloader for Verizon SGS3 phones - on their site.
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Click to collapse
Yes, you can purchase a totally new phone for $600 if you're up for the expense. It's not a simple software download.
Thanks guys. I think I'm gonna go ahead and fire it up for the time being. Worst case, I can return it in a couple weeks if the stock ROM is too annoying. Best case, the bootloader gets cracked like my Thunderbolt. Most likely, I'll just stop worrying and love the bomb. It sounds like the OEMs have realized we don't want messy, bloated, slothy interfaces gumming up our phones.
Sent from my ADR6400L using xda premium
Well, just wanted to add a final note to this. I'm trying to return it and go back to my Thunderbolt. The radio is terrible compared to that phone, constantly dropping wifi and 3G/4G. The phone keeps locking to a black screen requiring a battery pull to restart it. Just not worth the aggravation.
Sent from my SCH-I535 using xda premium
I plan on keeping the SG3 until the nexus comes out hopefully on Verizon.
Sent from my SCH-I535 using Tapatalk 2
Aquila76 said:
Well, just wanted to add a final note to this. I'm trying to return it and go back to my Thunderbolt. The radio is terrible compared to that phone, constantly dropping wifi and 3G/4G. The phone keeps locking to a black screen requiring a battery pull to restart it. Just not worth the aggravation.
Sent from my SCH-I535 using xda premium
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Click to collapse
Maybe you got a dud. I know (myself included) 8 people who already have these phones, plus many many on here and none have your issues. Yeah, your signal is reported differently than htc phones, but what gives there.
It's definitely worth keeping. I have came from iphones and various android devices such as the htc evo, motorola droid razr and the samsung galaxy nexus for verizon and I love the samsung s3. Out of all these devices even with the extended battery on them this battery/phone out performs the other phones.
Sent from my SCH-I535 using xda premium
TechSavvy2 said:
Maybe you got a dud. I know (myself included) 8 people who already have these phones, plus many many on here and none have your issues. Yeah, your signal is reported differently than htc phones, but what gives there.
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Click to collapse
Guess there's lots of duds out there then...
TechSavvy2 said:
Maybe you got a dud. I know (myself included) 8 people who already have these phones, plus many many on here and none have your issues. Yeah, your signal is reported differently than htc phones, but what gives there.
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Exactly, this phone is awesome
Hmmm, a couple of people mentioned that they are tired of modding and crackflashing? Why are you still here on xda? I buy android so I can feed my addiction of owning new phones without actually changing devices. I look forward to new mods and roms.
Oh ya, with all the new development, almost everything can be done with the so called locked bootloader. I'm running the new cm10 /jelly Bean as my daily driver. #screwyouverizon
Sent from my SCH-I535 using xda premium
I've created this thread so anyone (like me) that has gotten a warranty replacement for there hox through at&t can discuss there experiences with them good or bad, as well as what software it came with and things of that nature.
with that being said, i myself am waiting on my third replacement from them as of now. the first being sent back because of frequent signal loss and a (what sounded like) a blown speaker phone. the second one i have now is going back because the colors are darker than the should be and the whites are horrible looking tan and kind of pinkish on different screen. only fix was to turn the brightness all the way up and kill my battery faster than i should have to. also, as of now, both replacements have came with 2.20 installed on them. maybe three times a charm on a decent replacement as well as a different software version. if anything i can live with 2.20 as long as the phone lives up to the $150 i paid the first time.
reserved for update when replacement arrives. replacement has arrived and ive posted a reply in the thread about it instead of here.
I got my first One X on 9/10 as a refurb with 1.85. I had a GS II and received a replacement with issues followed by 2 DOA replacements, so they gave me a One X (long story involving over a month of calls and "troubleshooting" ). It was a full kit with charger and SIM, and whoever put the SIM in mangled the hole for the tool. It also has some sort of crack or blemish in the screen under the glass. It looks like stuck pixels, but it changes color by angle. I got a replacement on 9/17 with 2.20 installed. The screen was already scratched, and the screen protector had been removed and reapplied crooked and bubbly. I sent that one back and am still using the first one so I can root. I'll try again for a replacement in a few weeks if I can't get used to this screen issue or if 2.20 is rooted. Or I may just take the offer for early upgrade and discounted GS III.
Sent from my HOCKS
I was going to thread crap, but what the hell..
My refurb replacement was cosmetically perfect, but the volume rocker is a tiny bit loose, and I get some creaks from the screen, but I only notice them when I'm cleaning it, wiping it down. I'm not enough of douche to complain about these things.
[Reserved for snarky thread crap comment in.near future]
I'm not really a proponent of calling people out, but I seriously question peoples' OCD when it comes to these stories of "this is my 9th replacement device" and so on. (edit: didn't necessarily mean the previous sentence to apply to anyone in this thread; I just know how these replacement complaints can go) If you convince yourself enough times that you have a hardware or software issue, that issue will begin to appear. It's called FEAR. False Evidence Appearing Real. Been there, done that with a Blackberry and I'm not going down that road ever again. It's simply not worth the anxiety.
I've had one issue with this phone and it had to do with the SIM card error. It could have been the card, could have been the phone, but since I was within my 30 days the rep just exchanged it out to be certain.
this thread is for good or bad discussion on your replacement. and if your calling someone a douche for complaining or not on here then remove your post, cause as much as you would like to not believe it you just complained in your own way the things you obviously dislike about your replacement. and i reserved a spot for hopefully nothing but good things to say about my coming replacement. its thread trolls like you that keep people from xda anymore. its you dont like a thread go read a different one, i didnt make you spend time coming to mine or reading through it.
Mine is solid so far, got it yesterday... only problem is that it came with 2.20
rob219 said:
this thread is for good or bad discussion on your replacement. and if your calling someone a douche for complaining or not on here then remove your post, cause as much as you would like to not believe it you just complained in your own way the things you obviously dislike about your replacement. and i reserved a spot for hopefully nothing but good things to say about my coming replacement. its thread trolls like you that keep people from xda anymore. its you dont like a thread go read a different one, i didnt make you spend time coming to mine or reading through it.
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Easy there, defensive.
I was pointing out how some people get with these replacements. I thought I made that clear when I outlined my experience. I hope you get a good phone!
cfn87 said:
Easy there, defensive.
I was pointing out how some people get with these replacements. I thought I made that clear when I outlined my experience. I hope you get a good phone!
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thank you, i hope so to. and also i should have quoted who i was talking to. it was actually the comment below yours that got me going. but anyway....moving on to what this thread is all about i say. i should have my new one in a few days and im guessing this ones gonna be great even if on 2.20. i work two jobs now so little time to play with my one x but i love me some root as well. also how are people getting the gs3 as a replacement? i was mad about my second replacement being faulty and ask if i could switch phones but the lady in the warranty department said no.
rob219 said:
thank you, i hope so to. and also i should have quoted who i was talking to. it was actually the comment below yours that got me going. but anyway....moving on to what this thread is all about i say. i should have my new one in a few days and im guessing this ones gonna be great even if on 2.20. i work two jobs now so little time to play with my one x but i love me some root as well. also how are people getting the gs3 as a replacement? i was mad about my second replacement being faulty and ask if i could switch phones but the lady in the warranty department said no.
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They sell their old phone and buy a new one.
Sent from my htc_evita using xda app-developers app
rob219 said:
thank you, i hope so to. and also i should have quoted who i was talking to. it was actually the comment below yours that got me going. but anyway....moving on to what this thread is all about i say. i should have my new one in a few days and im guessing this ones gonna be great even if on 2.20. i work two jobs now so little time to play with my one x but i love me some root as well. also how are people getting the gs3 as a replacement? i was mad about my second replacement being faulty and ask if i could switch phones but the lady in the warranty department said no.
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You want to flip out at the warranty dept and demand the customer retention dept. They are the people that can make it all happen. I had an atrix that was having issues. After my 3rd replacement the gave me a 250$ credit, let me upgrade early and I was able to keep the atrix and sell it.
Sent from my HTC One X using xda premium
thanks i'll keep that in mind. but i pretty much guess i wont have any problems with this one. it'll be crazy to get three bad replacements, but i guess it could happen. they are refurbished
rob219 said:
thank you, i hope so to. and also i should have quoted who i was talking to. it was actually the comment below yours that got me going. but anyway....moving on to what this thread is all about i say. i should have my new one in a few days and im guessing this ones gonna be great even if on 2.20. i work two jobs now so little time to play with my one x but i love me some root as well. also how are people getting the gs3 as a replacement? i was mad about my second replacement being faulty and ask if i could switch phones but the lady in the warranty department said no.
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If you have a certain amount of faulty devices they will usually ask if you want to switch to a different model (they give you a couple of options).
Sent from my HTC One X using Tapatalk 2
Here is my full story of how I went from the Galaxy S II to the One X for free.
On 8/15 I called AT&T about my Galaxy S II with an issue. They were back ordered so I was offered a Skyrocket. The Skyrocket is slow, sluggish, and poor battery compared to the Galaxy S II, so I refused and called a service center daily until they had one. That one had a different issue. I called and politely asked for a different phone. After talking to retention, warranty, and resolution I was denied everywhere (resolution offered early upgrade, but not until October, an offer I may still take them up on). They had the Galaxy S II back in stock so they sent me one of those. It came with screen burn in and black splotches on the screen, so they sent me another one, and it was the same. All the phones had date codes in 8/2011. At that point they wanted to troubleshoot the second one some more. It was randomly shutting down, and they had me try factory resets, new battery (they actually sent 2) and a new SIM. After a month of calling several times a week, I was finally offered the One X. I would have taken anything that wasn't the Skyrocket. I was actually hoping for Atrix HD because I wanted dedicated HDMI and MicroSD. But, I wasn't given options, just a One X or try another Galaxy S II. I have worked in a call center long enough to know being nice is far more effective at getting what you want vs yelling. I received a refurb with charger, and I had to send back my Galaxy S II. But, my contract was not extended so I still qualify in May 2013.
I haven't decided yet if I want to get a GS III in October, or wait for the GS IV next year. Either way my wife will probably get this One X to replace her iPhone 4 (she qualifies in July 2013).
Sent from my HOCKS
well, i got my new one x today. gotta say i love it like my first one. ive got all my stuff on it, set it up how i wanted, and tested everything. its my third replacement because the last two had problems. its perfect and now im just waiting for root to come to 2.20 because it seems every phone at&t is sending out it updated to 2.20 before shipping. i think they do this because of the new root patching it does. well anyways, i got it and i love it!! goodtimes!!!!
I had issues with my backlight becoming intermittent. It would go out and required flexing the phone to get it back on. It was probably a loose connection on the backlight. I was running a custom Rom with super CID. The techs at the store and the repair center failed to notice. It shouldn't have made a difference anyway because the problem was hardware. I had a launch HT23 and received a HT25 refurbished replacement with 2.20 installed.
Sent from my HTC One X using Tapatalk 2
well here is my story
my hox came with 2.20 i got the phone 2weeks ago exactly. i found out while in the store that they are manually updating the phones to 2.20 i thought to myself ok thats odd. then i later found out no root for 2.20 as of yet. so i started having issues with wifi dropping off for no reason then it would come back. that didn't brother me to badly until i started to experience a very odd issue with the back button would say 40% of the time it would turn on the vibrate function n wouldn't turn off until i hit the back button again that got me pissed 2 weeks old n i have to deal with this i ended go back to the store they told me nothing they could do nothing for me except to return the phone n refund me the money i spent minus restocking fee i got pissed and walked out. i got a hold of customer service because i am a business customer they bent over backwards and sent me a NEW one i informed them i know of the issues with the refurbs my friends have been thru this so she and her supervisor allowed it to send me a brand new White one but here is the kicker they told me to keep my Current one X i thought that was odd so i call back they also informed me to keep it so i guess ill find out what software version i get and also if i have to send this one back at some point if an audit catches it and then i will complain more..lol
My Interesting story for the day
What did say to get them to send you a new replacement? I'm also a business customer, though not the owner of the account. Just curious how you played that angle. I'm debating whether to get my phone replaced, but have concerns about refurbished units, many of which confirmed in this thread. Thanks.
jfellon said:
well here is my story
my hox came with 2.20 i got the phone 2weeks ago exactly. i found out while in the store that they are manually updating the phones to 2.20 i thought to myself ok thats odd. then i later found out no root for 2.20 as of yet. so i started having issues with wifi dropping off for no reason then it would come back. that didn't brother me to badly until i started to experience a very odd issue with the back button would say 40% of the time it would turn on the vibrate function n wouldn't turn off until i hit the back button again that got me pissed 2 weeks old n i have to deal with this i ended go back to the store they told me nothing they could do nothing for me except to return the phone n refund me the money i spent minus restocking fee i got pissed and walked out. i got a hold of customer service because i am a business customer they bent over backwards and sent me a NEW one i informed them i know of the issues with the refurbs my friends have been thru this so she and her supervisor allowed it to send me a brand new White one but here is the kicker they told me to keep my Current one X i thought that was odd so i call back they also informed me to keep it so i guess ill find out what software version i get and also if i have to send this one back at some point if an audit catches it and then i will complain more..lol
My Interesting story for the day
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joe23521 said:
What did say to get them to send you a new replacement? I'm also a business customer, though not the owner of the account. Just curious how you played that angle. I'm debating whether to get my phone replaced, but have concerns about refurbished units, many of which confirmed in this thread. Thanks.
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i think its because my phone is only 2 weeks old and i told them i would not accept a refurb unit due to issues i have read here and my friends have experienced i am also not the owner on the account but i am an authorized user its all how u talk to them dont demand anything kill them with kindness and talk to them as a human being and joke around with them n tell them u have already reset ur phone 2 twice and the problem still is there and blame the 2.20 update for causing software glitches and there are known hardware problems also the rep was nice enough to tell me that there was a recent bulletin about wifi and software issues related to the 2.20 update. also try to call back at a later time to get another rep and also remember this if you cannot make head way with 1 rep try again if the second one cant make it happen call back again n talk to a supervisor and inform them u know about issues with refurb one x's having issues.
Thanks for the info.
My phone has shut itself off overnight a couple of times in the past few weeks. Seemingly randomly. If it happens again, I'll give your idea a shot.
jfellon said:
i think its because my phone is only 2 weeks old and i told them i would not accept a refurb unit due to issues i have read here and my friends have experienced i am also not the owner on the account but i am an authorized user its all how u talk to them dont demand anything kill them with kindness and talk to them as a human being and joke around with them n tell them u have already reset ur phone 2 twice and the problem still is there and blame the 2.20 update for causing software glitches and there are known hardware problems also the rep was nice enough to tell me that there was a recent bulletin about wifi and software issues related to the 2.20 update. also try to call back at a later time to get another rep and also remember this if you cannot make head way with 1 rep try again if the second one cant make it happen call back again n talk to a supervisor and inform them u know about issues with refurb one x's having issues.
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Soooo i got the multi touch issue on my phone, the TOP half of my screen is out of wack! I sent them the support request, i flashed all the roms trying to if it would fix it but no go!
i've been waiting for almost 2 weeks for a dam reply from their support, i had strange feeling ordering this phone was too good to be true!!!!
Has anyone who also has this issue gotten a reply from their support or a fix or a whole phone replacement? This will be the last china based phone i will ever order and i will never suggest any to anyone ever either as i did with one+!
I'm going back to Nexus devices!
Thanks!
Pissed off IT guy!
Do they have a phone number you can try them at?
I agree that it is unacceptable they haven't replied to you yet... But I wouldn't write off all of the Chinese phone companies because of a bad experience with OnePlus.
ataft said:
Do they have a phone number you can try them at?
I agree that it is unacceptable they haven't replied to you yet... But I wouldn't write off all of the Chinese phone companies because of a bad experience with OnePlus.
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The problem is, i am located in canada and it was actually quite costly for me to get my hands on this device. It was roughly 630$ canadian... Very close to the price of a Nexus6 or a Moto X. I've had every pure Google phone Since G1. i still currently own a N5 and it works flawlessly since the release! My Nexus 1 still works perfectly! in fact i have never had this sort of problem with any phone i have owned and i work in the mobile industry so our company has all kinds of test handsets. I am completely floored by the poor customer service and horrible website with no updates about what they are trying to do to remedy the issue.
i mean if your car was 4 months old and the engine started running on 3 cylinders i'm sure the company wouldn't ask you what wrong and tell you to wait outside the door for 2 weeks while they "Tried to figure out a fix" . I can totally understand they want to try to figure out a software fix but after looking over some posts, it really seems to be a hardware issue due to the lack of poor design flaw and bad engineering.
So i am sure they don't want to bite the bullet and replace all the devices due to a loss of $$$$! and that is why i will never do business with a small company again!
Sorry for the rant im really pissed off!
welcome to the club :crying:
They will don't repair mine 'cause i have some micro dents on the frame... I'm waiting the replacing display from Aliexpress, and after replaced, I will sell this Chinese sh|tty phone.
I will never buy another product from OPO, WORST assitance experience in my all life.
Touch screen issue is solved by last franco kernel
Sent from my A0001 using XDA Free mobile app
Can only share my experience with them. Had a few touch issues with my phone when I bought it, around September last year. Sent them a ticket from their website reporting my issues and offered to send them videos if they needed. They replied saying yes so I did. Produced about 10 videos with different scenarios and test apps that perfectly showcased my problems. They called it hardware issues and offered to replace it. So they did. They are not quick to reply. They are not willing to discuss anything else or give any other info. Whole process took 2 months.
Old phone had a little dent on the chromed frame, they didn't care. New phone came with the same problem. I kind of suspected as much lol.
Didn't care much, soon after a new firmware was available, 38R I think, that solved just about any problem I had. I still get a random ghost swipe like once a week. Doesn't bother me the slightest.
I am now on one of the lastest cm12 nightlies and I can't really find any problem by all with my phone. Don't even want to update to 12.1 since it works so well lol.
I'm impressed with this phone. Price point was and probably still is great. Battery is huge. Screen isn't as vibrant as my old s3 but its still very good. 3gb ram is what every single android phone should have, period. Blazing fast. Its a tad too big but I manage. Loads of customization. I don't ask for anything else from a pocket computer.
Sent from my Bacon using XDA Free mobile app
kaynpayn said:
Can only share my experience with them. Had a few touch issues with my phone when I bought it, around September last year. Sent them a ticket from their website reporting my issues and offered to send them videos if they needed. They replied saying yes so I did. Produced about 10 videos with different scenarios and test apps that perfectly showcased my problems. They called it hardware issues and offered to replace it. So they did. They are not quick to reply. They are not willing to discuss anything else or give any other info. Whole process took 2 months.
Old phone had a little dent on the chromed frame, they didn't care. New phone came with the same problem. I kind of suspected as much lol.
Didn't care much, soon after a new firmware was available, 38R I think, that solved just about any problem I had. I still get a random ghost swipe like once a week. Doesn't bother me the slightest.
I am now on one of the lastest cm12 nightlies and I can't really find any problem by all with my phone. Don't even want to update to 12.1 since it works so well lol.
I'm impressed with this phone. Price point was and probably still is great. Battery is huge. Screen isn't as vibrant as my old s3 but its still very good. 3gb ram is what every single android phone should have, period. Blazing fast. Its a tad too big but I manage. Loads of customization. I don't ask for anything else from a pocket computer.
Sent from my Bacon using XDA Free mobile app
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Is it possible to flash the kernel you are using without having to root? I don't mind having to unlock bootloader etc if possible, just can't root due to needing banking apps for business etc.
Thanks!
nokmond said:
Is it possible to flash the kernel you are using without having to root? I don't mind having to unlock bootloader etc if possible, just can't root due to needing banking apps for business etc.
Thanks!
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Yes,you can unroot your phone root and unroot..
to those complaining about OPO is a ****ty phone. No it's not,every phone brand (big or small) released have about 1-2% faulty phone's,that why so many Samsung and iPhone's complains can be found,they sell millions of phone's and several thousands are faulty, but that doesn't make it a ****ty phone..first batch of galaxy S3 had so bad ram management that to many (30+ apps) made the phone unusable,it took some the best kernel dev's more than 6 month to correct Samsung's gruling mistake and that was without Samsung's kernel source code released and that is only one example..
Actually Samsung was one of the major reason why "SRD"GokhanMoral left xda