[Q] Nexus 5 won't show in web Google Play "My Devices" - Nexus 5 Q&A, Help & Troubleshooting

Hello, as the title says, I've had my Nexus 5 (which I love btw) for 4 days and it still does not show in the web version of the Play store (https://play.google.com/settings). I have tried clearing the Play Store data in android but it does not work, any other idea ?

Caddish said:
Hello, as the title says, I've had my Nexus 5 (which I love btw) for 4 days and it still does not show in the web version of the Play store (https://play.google.com/settings). I have tried clearing the Play Store data in android but it does not work, any other idea ?
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Click to collapse
I haven't been in my play setting in a while but I just checked and it's displayed... Mfg -LGE - Model- Nexus 5 -
Carrier - T-Mobile. (Even though it was ordered from the Play store) and it even shows that is was registered on 3/22 which actually was when I just flash a new ROM on it.
Seems like it should be displayed immediately and I would think that after 4 days it would be displayed.

Related

Games on Note 10.1 that work on Phone

So I just got my first tablet, went with the Galaxy Note 10.1, I currently have an Evo 4G Lte Android phone with a lot of games on it from both the Google Play Store and the Amazon Play store.
So far I've noticed a bunch of games either say "not supported for your device or don't even show up on the list when checking the Play Store from the tablet. As for the Amazon App store some of the games I've downloaded just don't even work. They install, the screen goes black and then 5 minutes later I get XXX is not responding.
I'm sure my tablet should be able to handle these games, any idea why they won't work and or show up? Does the Developer just not support this tablet or is it just to new?
howie411 said:
So I just got my first tablet, went with the Galaxy Note 10.1, I currently have an Evo 4G Lte Android phone with a lot of games on it from both the Google Play Store and the Amazon Play store.
So far I've noticed a bunch of games either say "not supported for your device or don't even show up on the list when checking the Play Store from the tablet. As for the Amazon App store some of the games I've downloaded just don't even work. They install, the screen goes black and then 5 minutes later I get XXX is not responding.
I'm sure my tablet should be able to handle these games, any idea why they won't work and or show up? Does the Developer just not support this tablet or is it just to new?
Click to expand...
Click to collapse
Ok so I found the issue why so apps aren't showing up, I guess it turns out I had bought games using my 2 different Google Accounts, I added the 2nd account and now they show up, but the odd thing is I need to switch between them to see the different Apps.
As for the games not working, it only seems to be 1 so far, so maybe it just needs an update.
Most games I've tried seem to work OK... Haven't really had any that flat out refused to work...

[Q] Galaxy Tab 2 7 inch bought in China...no play store

Noob here with a hard luck story..
I'm living in China, and just bought a new Galaxy Tab 2 7 inch (model number GT-P3100). Unfortunately, it didn't come preloaded with any Google apps. No Google Play store, nothing. I found the Google framework.apk, and play store.apk and successfully loaded them. They store app will load for about half a second, and then crash. nothing. I did manage to get the device loaded on my Google account, so it shows up on the web store. it wont download anything because the store app isn't working. China is absolutely not Google's friend...
would rooting and flashing a MOD from a tab from the usa be an option? maybe alt app stores? kind stuck...
Zak506 said:
Noob here with a hard luck story..
I'm living in China, and just bought a new Galaxy Tab 2 7 inch (model number GT-P3100). Unfortunately, it didn't come preloaded with any Google apps. No Google Play store, nothing. I found the Google framework.apk, and play store.apk and successfully loaded them. They store app will load for about half a second, and then crash. nothing. I did manage to get the device loaded on my Google account, so it shows up on the web store. it wont download anything because the store app isn't working. China is absolutely not Google's friend...
would rooting and flashing a MOD from a tab from the usa be an option? maybe alt app stores? kind stuck...
Click to expand...
Click to collapse
Root then flash a Custom ROM (like AOKP or CyanogenMod) that has a GAPPs zip for it aswell, should get you up and going, tho you may also need to connect thru a proxy server outside of china, it's been a while and I don't remember all the details I've read about accessing google play from china. Yeah china sucks when it comes to google.
If you prefer the stock ROMs, you can also flash a stock ROM from another country with gapps included and should be fine

Nexus 5 missing from play store listed devices

Hi there
has anyone experience this or know of a way for me to get this fixed ? today I went into the play store from a laptop using chrome and found the app I wanted and click install but from the drop down menu where I select which device to install to the nexus 5 is missing, it was fine yesterday, my other devices are all there only the Nexus 5 is missing.
any ideas suggestions ?
thanks
Go to the playstore on your nexus instead?
Are you logged in with the correct account? Maybe someone changed user on you.
arimus said:
Hi there
has anyone experience this or know of a way for me to get this fixed ? today I went into the play store from a laptop using chrome and found the app I wanted and click install but from the drop down menu where I select which device to install to the nexus 5 is missing, it was fine yesterday, my other devices are all there only the Nexus 5 is missing.
any ideas suggestions ?
thanks
Click to expand...
Click to collapse
if that app isnt compatible with the nexus 5 then it wont show up in the drop down.
Yes I can go to the play store using the Nexus 5 but sometimes I am web surfing come across a link and install the app from there, Yes I know if the app is not compatible it will not show the nexus , the issue has been fixed, The issue is going into the play store settings and the nexus 5 was not listed, it was yesterday and for some reason today disappeared, shortly after contacting Google and they offered some suggestions that did not work, but shortly after that I got the 4.4.2 update installed it rebooted the phone cleaned out the web browser history and now all is good the nexus shows up on the play store like before, something must of got messed up with the Nexus 5 and syncing or something but all is good now
Thanks to all for the suggestions.

Tweet Like +1 Google Play store app not displaying the same info as the

Hi
When I log into the Web version of the Google Play store, I see some applications that says they are installed on my phone, but in reality, they are not installed on my Samsung Galaxy S3.
Last year, my phone was out of service for 2-3 months (I had a spare cell), and I think this is the cause. When my phone crashed, I believe I had those applications listed in Play Store (web) installed at the time. After I finally came around at installing the stock ROM (Bell Canada), then these applications showed up.
Is there a way to re sync what I have installed on my phone (Google Play store android app) and the Web version of Google Play store?
Thank you for your help
Kentb71 said:
Hi
When I log into the Web version of the Google Play store, I see some applications that says they are installed on my phone, but in reality, they are not installed on my Samsung Galaxy S3.
Last year, my phone was out of service for 2-3 months (I had a spare cell), and I think this is the cause. When my phone crashed, I believe I had those applications listed in Play Store (web) installed at the time. After I finally came around at installing the stock ROM (Bell Canada), then these applications showed up.
Is there a way to re sync what I have installed on my phone (Google Play store android app) and the Web version of Google Play store?
Thank you for your help
Click to expand...
Click to collapse
I would suggest opening the play store app. Click the menu, and select my apps. Then select all. From there, by clicking the "x" next to uninstalled apps, you will remove any apps you are not using.

Play store apps "not compatible"

Came across 2 apps today that I get "your device isn't compatible with this version" messages. These are 2 apps I use on my axon 7 with Android 7.0 so I know they work with nougat. I've tried deleting the cache and data for the play store and Google services but still the same. Anyone have this issue or any ideas on how to stop it? Also can anyone else check the "apple music" app and see if they can install it?
Sent from my MHA-L29 using Tapatalk
wingzfan said:
Came across 2 apps today that I get "your device isn't compatible with this version" messages. These are 2 apps I use on my axon 7 with Android 7.0 so I know they work with nougat. I've tried deleting the cache and data for the play store and Google services but still the same. Anyone have this issue or any ideas on how to stop it? Also can anyone else check the "apple music" app and see if they can install it?
Sent from my MHA-L29 using Tapatalk
Click to expand...
Click to collapse
Some apps just won't be compatible until the developer(s) make the app compatible specifically for the Mate 9. However, I was able to download the Apple Music app.
spc_hicks09 said:
Some apps just won't be compatible until the developer(s) make the app compatible specifically for the Mate 9. However, I was able to download the Apple Music app.
Click to expand...
Click to collapse
Well that's interesting. I'm running the us version of the phone fully stock so what would be preventing me from installing it? My play store version is 7.5.08.M-all Phone software MHA-L29567B138
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Are these 2 apps on Play Store the same versions of those you used on your axon 7 with Android 7.0?
As I know, some apps will not work with Android 7.0 until their developers have distributed the latest versions and have made them compatible with nougat.
Yes, in fact I just uninstalled them on my axon 7 and reinstalled them to verify them
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Decided to reset the phone this morning and see if that fixed it. Before any updates took I was able to install the 2 apps showing as incompatible, however after about 10 minutes they went back to "your device isn't compatible with this version". I uninstalled the updates to the Google Play Store as well as Google Play Services and they still said "your device isn't compatible with this version" even though I checked the Play store build number and it was the same before the update and after uninstalling the update. Some update somewhere is causing a compatibility issue and I'm not sure what it is. I may have to reset the device again and not update any of the built in apps like Gmail, Youtube, etc. and hopefully catch whats causing it.
Edit: Reset again and everything was fine. Google play store was on version 7.4.12.L.all [0] [pr] 144479971 and remained there. Installed one of the apps I was having trouble with then updated system apps one at a time. After each system app I checked the other incompatible app and everything was good. Then after updating google maps the app went back to "your device isn't compatible with this version" so I uninstalled the maps update and cleared the cache and data and the app remained "your device isn't compatible with this version" . The play store stayed on version 7.4.12.L.all [0] [pr] 144479971 and play services never updated from what I could tell. This and some of the software bugs are becoming a bit aggravating. Really hoping the update comes soon and fixes some of the issues.
It's a DPI issue...You have to set display view to large, then install whatever apps you want, then set back to small or medium. That should fix for you.
Sent from my XT1635-02 using Tapatalk
admorris said:
It's a DPI issue...You have to set display view to large, then install whatever apps you want, then set back to small or medium. That should fix for you.
Sent from my XT1635-02 using Tapatalk
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Click to collapse
Well I was hoping that would fix it but it didn't. I set the display view to large, rebooted. That didn't work so I cleared the play store and play services cache and that didn't do it either. Lastly I cleared the play store and play services data and rebooted and that didn't work either.
I'm not sure what's causing it since both the play store and play services are the exact same versions on my mate 9 and axon 7.
Edit: OK this is just stupid. I put the view back to small and font back to normal (where I've had it this whole time except to try the above fix) and now the app allowed me to install it. I don't know what fixes it but at least it's working lol.
Sent from my ZTE A2017U using Tapatalk
Having this same issue with Amazon Store App. Works fine on my PixelXL and Nexus 6P...but for some strange reason, I cannot install it on my Mate 9. Go figure. It's really the ONLY app I'm having this issue with. All my other play store apps installed fine, and my settings and logins work fine. But for the life of me - I cannot install the Amazon Store app, even thought I have successfully installed the Amazon Kindle app. too strange....
baddison said:
Having this same issue with Amazon Store App.
Click to expand...
Click to collapse
Had the same problem. Eventually just created a web app with Hermit and it does just fine.
Sent from my MHA-L29 using XDA Labs
baddison said:
Having this same issue with Amazon Store App. Works fine on my PixelXL and Nexus 6P...but for some strange reason, I cannot install it on my Mate 9. Go figure. It's really the ONLY app I'm having this issue with. All my other play store apps installed fine, and my settings and logins work fine. But for the life of me - I cannot install the Amazon Store app, even thought I have successfully installed the Amazon Kindle app. too strange....
Click to expand...
Click to collapse
Have you tried changing the display size? That definitely has something to do with it and even though for me it didnt work at first it definitely solved the issue. Change it to large, reboot and try, if no go wipe the play store data and play services data and reboot and try again. Keep changing the display size after that and eventually it will work. For me I had given up and set my device back to small which is where it originally was and out of nowhere it worked.
Now if they could just resolve Hulu without having to contact customer service things would be great.

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