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Just bought my 10.1 but one big problem :( downloads stuck on play store

Hi guys, i turned my back on iphones and ipads and took the plunge and brought a note 10.1 tonight
First impressions is it looks like a quality piece of kit but iv come across one glaring problem
I cant seem to download any apps from the ''play store'' i bought some, filled in my card details etc yet when i click install it just says ''downloading'' and just stays on that
It doesnt seem to download anything
Any ideas why its not working? iv looked for many solutions, ie settings, applications, clear data.....factory resets etc
Nothing seems to work if i can get this working it will be truely awesome!
any help guys?

The only thing I can think of is that there is an update for the Play Store. So maybe in your notification section you might see this and maybe nothing will download until after it has been updated.

vamosdan said:
Hi guys, i turned my back on iphones and ipads and took the plunge and brought a note 10.1 tonight
First impressions is it looks like a quality piece of kit but iv come across one glaring problem
I cant seem to download any apps from the ''play store'' i bought some, filled in my card details etc yet when i click install it just says ''downloading'' and just stays on that
It doesnt seem to download anything
Any ideas why its not working? iv looked for many solutions, ie settings, applications, clear data.....factory resets etc
Nothing seems to work if i can get this working it will be truely awesome!
any help guys?
Click to expand...
Click to collapse
I've had this problem occasionally on my smaller galaxy note. When it happens I just reboot and then it works. Worth a try
Sent from my GT-N7000 using xda premium

cs_allu said:
I've had this problem occasionally on my smaller galaxy note. When it happens I just reboot and then it works. Worth a try
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
I had that problem. Edit your router settings and try enabling mac address filter

by reboot do you mean ''reset to factory settings'' ? if so i tried this and it didnt work

i left it downloading a 2mb app earlier and it came up with ''could not be downloaded due to an error. (495)''

ageecee has suggested for you to edit your router settings and try enabling mac address filter.
If you're not sure how to do this try going to a free public WiFi spot such as a coffee shop and see if you can turn the WiFi off and back on on your Galaxy and then see if your apps will download. If they will download from a public area but not from home then it is something in your security settings at home.

Mickeylittle said:
ageecee has suggested for you to edit your router settings and try enabling mac address filter.
If you're not sure how to do this try going to a free public WiFi spot such as a coffee shop and see if you can turn the WiFi off and back on on your Galaxy and then see if your apps will download. If they will download from a public area but not from home then it is something in your security settings at home.
Click to expand...
Click to collapse
will give it a go mate, i know how to edit router srttings but i cant seem to log into my damn router at the mo

If the op said that he added CC details to his Google account, this tells me he can connect fine. Therefore no need to modify router settings or enable Mac address settings. A reboot of the device should fix it.
Sent from my GT-N8013 using Tapatalk 2

Ramzes13 said:
If the op said that he added CC details to his Google account, this tells me he can connect fine. Therefore no need to modify router settings or enable Mac address settings. A reboot of the device should fix it.
Sent from my GT-N8013 using Tapatalk 2
Click to expand...
Click to collapse
iv done a factory reset but still get the same problem though

ok guys managed to log into the router, enabled mac filtering, entered the Mac Address of my note 10.1......and still doesnt work, just stuck on downloading

Just tried to download an app from the ''samsung apps'' store and it downloaded the app fine first time
It just wont let me download anything from the ''play store''

vamosdan said:
It just wont let me download anything from the ''play store''
Click to expand...
Click to collapse
Go into Settings>Application Manager>All
1. scroll down to Downloads (the one with the Android). Clear Cache and Clear Data
2. Scroll down to Google Play Store. Clear Cache and Clear Data
Ron

ron2k_1 said:
Go into Settings>Application Manager>All
1. scroll down to Downloads (the one with the Android). Clear Cache and Clear Data
2. Scroll down to Google Play Store. Clear Cache and Clear Data
Ron
Click to expand...
Click to collapse
Nope still doesn't work

Google searching
" Go to settings-apps-all- download manager and clear dataThen go to settings-apps-all-Google Play Store and clear cachePlay store should work and if not try restarting your tablet"
Dont know if itll work, but worth a try if you havent done so already

banderos101 said:
Google searching
" Go to settings-apps-all- download manager and clear dataThen go to settings-apps-all-Google Play Store and clear cachePlay store should work and if not try restarting your tablet"
Dont know if itll work, but worth a try if you hgavent done so already
Click to expand...
Click to collapse
try to add another account to Play Store. then delete your first account. Try it and let me know. Oh don't forget to clear history on play store.
Good Luck
Sent from my GT-N8013 using xda premium

banderos101 said:
Google searching
" Go to settings-apps-all- download manager and clear dataThen go to settings-apps-all-Google Play Store and clear cachePlay store should work and if not try restarting your tablet"
Dont know if itll work, but worth a try if you hgavent done so already
Click to expand...
Click to collapse
Nope still didn't work ahhhh this is annoying ;(

Just wait till tomorrow. May be Play Store issue in your area and have nothing to do with your tablet.
Sent from my GT-N8000 using Tapatalk 2

Clear Data
vamosdan said:
Hi guys, i turned my back on iphones and ipads and took the plunge and brought a note 10.1 tonight
First impressions is it looks like a quality piece of kit but iv come across one glaring problem
I cant seem to download any apps from the ''play store'' i bought some, filled in my card details etc yet when i click install it just says ''downloading'' and just stays on that
It doesnt seem to download anything
Any ideas why its not working? iv looked for many solutions, ie settings, applications, clear data.....factory resets etc
Nothing seems to work if i can get this working it will be truely awesome!
any help guys?
Click to expand...
Click to collapse
Go to Settings --> Applications Manager --> All Apps then scroll down to Google Play Store and tap on it, clear Cache and Data, see if it starts working ( you may need to enter the card details again) Force stop the app restart the tablet

Tried making a new account in play store
Also true the deleting data etc
Still I can't download from the play store

Google play shows "no result" to everything I search

Hello everyone, I'm having a strange issue on my RAZR HD, to be specific, this is happening on Google Play Store, no matter what I search for it shows "no results" what can I do to fix this?
Sent from my XT925 using xda app-developers app

Hydr0id said:
Hello everyone, I'm having a strange issue on my RAZR HD, to be specific, this is happening on Google Play Store, no matter what I search for it shows "no results" what can I do to fix this?
Sent from my XT925 using xda app-developers app
Click to expand...
Click to collapse
It happens to me too, for 2 days now, but I don't think it's device specific, it happens on the desktop browser version of google play store as well ...

Seriously? I thought this was only me as I saw my friend was completely able to look for apps and download them on his phone, but I don't know. I have tried all from clearing the cache, to factory reseting, to force stop the app and nothing have worked for me so far.
Sent from my XT925 using xda app-developers app

Have out try to do the search from a desktop browser? Still no results found for me, starting to get really strange, and my friend couldn't get any search results neither.

I searched for apps on my fathers phone which is a RAZR HD also, still shows no results, also on a friends phone it doesn't show any results either, so I guess this problem is with the play store
Sent from my XT925 using xda app-developers app

Im having the same issue on my Galaxy S4 on both the default rom and CM. I live in Puerto Rico, maybe google plays has issues with my location again.....
Also my father Nexus 4 has the same issues, but a friend with ATT that shows up as in the US does not have the issue.

I too live in Puerto Rico, I have a RAZR HD from Claro and my father also has the same phone, both of our phones show the same thing in the Play Store: "no results". My friend phone is from At&t and it doesn't have this problem so I guess this is location issues
Sent from my XT925 using xda app-developers app

Hydr0id said:
I too live in Puerto Rico, I have a RAZR HD from Claro and my father also has the same phone, both of our phones show the same thing in the Play Store: "no results". My friend phone is from At&t and it doesn't have this problem so I guess this is location issues
Sent from my XT925 using xda app-developers app
Click to expand...
Click to collapse
I think I know what it is...some time ago Google Play had problems with our Carrier as it is only carrier going to the internet with an IP from Puerto Rico insted of the US ( ATT and T-Mobile have US IP addresses. ) and white-listed Claro IP Address to fix it, it seems they changed the gateway ( The ip witch all claro phones show on the internet ) upon looking the gataway the new ip is 63.135.255.92, probable changed this sunday when changed the new firewall gateway and that seems to have screwup everything.....

Great, now to wait when they're going to fix that, if they will.
Sent from my XT925 using xda app-developers app

Hydr0id said:
Hello everyone, I'm having a strange issue on my RAZR HD, to be specific, this is happening on Google Play Store, no matter what I search for it shows "no results" what can I do to fix this?
Sent from my XT925 using xda app-developers app
Click to expand...
Click to collapse
Hey,
am having the same problem as well on my Motorola Atrix 4g. The play store keeps giving me the message "no result" to everything I search. Even when searching for apps via the web (on my computer) i get the same message as well.
though that problem, I'm still able to download apps from the home page using different categories and directly from Google search which gives the link to the play store ... the problem only occurs when i try the search for any app within Google play.
I Even tried searching using a new account, but the same issue happened.
I contacted Google support and they told me to clear the cache and uninstall the updates from Google play store.That still didn't solve my problem....and this problem is not device specific because it happens to me while using the computer.
I gave the the Google support tech my issue and email and as of this moment am currently awaiting an email from the support team to see if they could solve this problem.
p.s anyone with a solution please help

CipherKidd said:
Hey,
am having the same problem as well on my Motorola Atrix 4g. The play store keeps giving me the message "no result" to everything I search. Even when searching for apps via the web (on my computer) i get the same message as well. http://forum.xda-developers.com/images/smilies/crying.gif
though that problem, I'm still able to download apps from the home page using different categories and directly from Google search which gives the link to the play store ... the problem only occurs when i try the search for any app within Google play.
I Even tried searching using a new account, but the same issue happened.
I contacted Google support and they told me to clear the cache and uninstall the updates from Google play store.That still didn't solve my problem....and this problem is not device specific because it happens to me while using the computer.
I gave the the Google support tech my issue and email and as of this moment am currently awaiting an email from the support team to see if they could solve this problem.
p.s anyone with a solution please help
Click to expand...
Click to collapse
If you are from outside the continental US, use a proxy to enter the Google store with an US IP address, also clear the browser cache/cookies before using the proxy trick.

CipherKidd said:
Hey,
am having the same problem as well on my Motorola Atrix 4g. The play store keeps giving me the message "no result" to everything I search. Even when searching for apps via the web (on my computer) i get the same message as well.
though that problem, I'm still able to download apps from the home page using different categories and directly from Google search which gives the link to the play store ... the problem only occurs when i try the search for any app within Google play.
I Even tried searching using a new account, but the same issue happened.
I contacted Google support and they told me to clear the cache and uninstall the updates from Google play store.That still didn't solve my problem....and this problem is not device specific because it happens to me while using the computer.
I gave the the Google support tech my issue and email and as of this moment am currently awaiting an email from the support team to see if they could solve this problem.
p.s anyone with a solution please help
Click to expand...
Click to collapse
same problem here on galaxy s4...

djordje1991 said:
same problem here on galaxy s4...
Click to expand...
Click to collapse
Whats your location and Phone Provider? Is it Puerto Rico / Claro ??

CipherKidd said:
Hey,
am having the same problem as well on my Motorola Atrix 4g. The play store keeps giving me the message "no result" to everything I search. Even when searching for apps via the web (on my computer) i get the same message as well.
though that problem, I'm still able to download apps from the home page using different categories and directly from Google search which gives the link to the play store ... the problem only occurs when i try the search for any app within Google play.
I Even tried searching using a new account, but the same issue happened.
I contacted Google support and they told me to clear the cache and uninstall the updates from Google play store.That still didn't solve my problem....and this problem is not device specific because it happens to me while using the computer.
I gave the the Google support tech my issue and email and as of this moment am currently awaiting an email from the support team to see if they could solve this problem.
p.s anyone with a solution please help
Click to expand...
Click to collapse
No solution here man, I'm having the same problem even on the desktop version, evidently there's something really going on with Google Play.
Sent from my XT925 using xda app-developers app

hcweb said:
Whats your location and Phone Provider? Is it Puerto Rico / Claro ??
Click to expand...
Click to collapse
I live in Grenada (Caribbean) and my isp is LIME (GSM Network)

CipherKidd said:
I live in Grenada (Caribbean) and my isp is LIME (GSM Network)
Click to expand...
Click to collapse
Your bug is related to ours in the sense that its Google Play having issues with Caribbean Users, but my fix migth work for you phone too.
THE FIX
But not exactly the same as the Puerto Rico Claro users ( Me ) for those using Claro , I found a temporary fix.... It seems Google screwup again not acepting Claro Carrier number (330110) you will need to change to fake your Carrier Provider. Ex: use Tmobile or ATT Carrier number
A) Theres an app that can do this if you got root on your phone : https://market-enabler.googlecode.com/files/MarketEnabler_v3113.apk
B) Alernative without ads (also requires root) : http://amip.tools-for.net/ds/dl.php?f=/files/MarketAccess.apk

I live in Asia area and I have the exact same problem (for almost a week now)... no sure how Google can mass up with their store like this

Thanks alot for your help man :good: ... but will Google fix their problem in the future... since this problem happened to you in the past or will i have to use this method permanently?

I've been looking for fixes for you guys, I read this: https://support.google.com/googleplay/answer/2462844?hl=en
only thing it says is Google Play Movies is not avaliable.
what about the app called "Market Enabler"

rightushook said:
I've been looking for fixes for you guys, I read this: https://support.google.com/googleplay/answer/2462844?hl=en
only thing it says is Google Play Movies is not avaliable.
what about the app called "Market Enabler"
Click to expand...
Click to collapse
The thing about movies not avaliable happens if you put Puerto Rico as Country in your google profile, but if you put Puerto Rico as State and US as Country Movies does work without a problem.
Market Enabler is one of the apps I sugested as temporary fix, but its filled with ads, MarketAccess is a fork I found that works and does not have the ads.

[Q] Google Now Not Working??

Just got my nexus 5 and i dont see any settings for google now. i have tried using different accounts and clearing the data and cache also. Language is set to US english. Can someone shed some light on this? sorry if this has been covered in an other thread. couldn't find it here when i searched.
Thanks

My buddy had the same problem with his phone. I told him to factory restore and it worked right after that. He said he possibly skipped over something at the initial start up on the phone.
Sent from my Nexus 5 using XDA Premium 4 mobile app

bigdog_nick said:
My buddy had the same problem with his phone. I told him to factory restore and it worked right after that. He said he possibly skipped over something at the initial start up on the phone.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I have done a factory reset too. didn't solve the problem. when i clear data and cache and then access google search setting, for a brief moment the google now settings would be there and then they disappear and wont be seen.

Are you out of the us? I think it only works there.
Sent from my Nexus 5 using Tapatalk 2

frigidazzi said:
Are you out of the us? I think it only works there.
Sent from my Nexus 5 using Tapatalk 2
Click to expand...
Click to collapse
Yes i not in the US. I am in Maldives. google now worked fine on my S4 without any problems. still does. just that when i started using the N5 its not working. i have tried signing in and out of the google search settings many times as i have read it worked for some people. google now should be working even if its outside US.

Jaisham said:
Yes i not in the US. I am in Maldives. google now worked fine on my S4 without any problems. still does. just that when i started using the N5 its not working. i have tried signing in and out of the google search settings many times as i have read it worked for some people. google now should be working even if its outside US.
Click to expand...
Click to collapse
App Drawer -> Google Settings -> Search -> Google Account -> Signout -> Google Settings -> Search -> Google Account -> Your Email -> Yes, I'M IN
Also use the Q&A, Help & Troubleshooting section next time

HiddenSanctum said:
App Drawer -> Google Settings -> Search -> Google Account -> Signout -> Google Settings -> Search -> Google Account -> Your Email -> Yes, I'M IN
Also use the Q&A, Help & Troubleshooting section next time
Click to expand...
Click to collapse
thanks. yes i have even tried that also but to no avail. it does work on my S4 since day 1. used to work on my gnex also. but since i started using N5 this has happened. doesnt show any setting for google now.

Jaisham said:
thanks. yes i have even tried that also but to no avail. it does work on my S4 since day 1. used to work on my gnex also. but since i started using N5 this has happened. doesnt show any setting for google now.
Click to expand...
Click to collapse
You followed those steps exactly? Do you not get a screen asking you joing Google Now with an option saying YES I'M IN?

Sign out and sign back in then go to Google now. I had this happen when I first set up the phone.
Sent from my Nexus 5 using XDA Premium 4 mobile app

I had this issue and realised that it was down to me not using WiFi during the initial setup on one of my nexus 5. For some reason it didn't ask me about Google now when using the mobile network to set up the phone.
Sent from my Nexus 5 using Tapatalk

HiddenSanctum said:
You followed those steps exactly? Do you not get a screen asking you joing Google Now with an option saying YES I'M IN?
Click to expand...
Click to collapse
yes i followed those steps to the letter. never got to the "yes i'm in" part. as i said before when i clear data in the google search app and then restart it, the settings showing google now and notification for google now appears for 2 or 3 seconds and then it go away. doesnt come back at all. dont know weather if this version of google search app thats the problem. there seem to be others experiencing the same thing on google products forum.

Longpress anywhere on homescreen -> settings -> language (or something) to toggle Google Now on and off.

Datzi said:
Longpress anywhere on homescreen -> settings -> language (or something) to toggle Google Now on and off.
Click to expand...
Click to collapse
sorry doesnt seem to work. below is the screen shot of google search settings i have.

I had this also but a reset solved the issue. Out if interest are you using a Google apps account or straight Gmail? Do you have another Gmail account to try it with?
Sent from my Nexus 5 using Tapatalk 4

That's what it looks when I longpress homescreen and go to settings.

xspyda said:
I had this also but a reset solved the issue. Out if interest are you using a Google apps account or straight Gmail? Do you have another Gmail account to try it with?
Sent from my Nexus 5 using Tapatalk 4
Click to expand...
Click to collapse
I am using a gmail account. Haven't had this problem with it before. What's the difference between a gmail account and a Google apps account? Also I did try it with my work email which I think is a google apps account. And tried it with another gmail account too. Didn't work.

I have the same exact problem, I'm trying all the suggestions but no luck. On the first start it downloaded some 128MB update and then restarted, after that I ran through standard setup ,but no word about Google Now there.

I have the same problem...
google now works fine on my GNex and N7
Any solution?

michalisg said:
I have the same problem...
google now works fine on my GNex and N7
Any solution?
Click to expand...
Click to collapse
Havent still found a solution to this. hoping to someone with more experience can shed some light on this problem. although it seems there is an update scheduled for google search on November 13th. maybe that will hopefully fix the issue.

Have the same problem here in Dubai with a Google Apps account.
Google Now was working on my S4 until fairly recently. Disappeared when I upgraded to 4.3 have not seen it since on my S4 and now the same issue on the Nexus 5. Symptoms exactly as you describe. Signing out and back in etc does not help.

[Q] Accessing the US Google Play Store?!?

I did this in the past and it worked (VPN, clear play store history/cache, uninstall, log back in with US google account, etc). However, it is not working anymore. Anyone have any suggestions?
Cheers

MEDALLOKUYA said:
I did this in the past and it worked (VPN, clear play store history/cache, uninstall, log back in with US google account, etc). However, it is not working anymore. Anyone have any suggestions?
Cheers
Click to expand...
Click to collapse
install vpn and make sure your location is set to USA. it works.

inaqi69 said:
install vpn and make sure your location is set to USA. it works.
Click to expand...
Click to collapse
Doesnt work. tried it numerous times. it looks like the US store however when I try to instal and app it says country restricted or something.

MEDALLOKUYA said:
Doesnt work. tried it numerous times. it looks like the US store however when I try to instal and app it says country restricted or something.
Click to expand...
Click to collapse
which vpn are you using? try using SuperVPN.

Back to Android after four years, bit lost on some unrelated things...

I just need some help if someone is willing...
1. I just moved to Canada from France where I used to have an Android phone and Android tablet. I've changed every single location setting imaginable in every single settings menu on my new Blu Life One X and STILL the Play store insists on showing up in French with euros. Where do I make this change? The new phone has a Canadian SIM and logs in all day from a Canadian location. Even Google Maps knows where I am.
2. Notifications are pop ups to tell you that something is new in an app: a message, an update, etc.
Syncing is the application connecting with servers to update data.
Notifications seems easy to find but is there one SPECIFIC place to stop both of them if one wants? I feel like there are apps doing background syncing that I don't want to be doing so and can't for the life of me find where to get them to stop.
Thanks for any help guys. I appreciate it.

tinpanalley said:
I just need some help if someone is willing...
1. I just moved to Canada from France where I used to have an Android phone and Android tablet. I've changed every single location setting imaginable in every single settings menu on my new Blu Life One X and STILL the Play store insists on showing up in French with euros. Where do I make this change? The new phone has a Canadian SIM and logs in all day from a Canadian location. Even Google Maps knows where I am.
2. Notifications are pop ups to tell you that something is new in an app: a message, an update, etc.
Syncing is the application connecting with servers to update data.
Notifications seems easy to find but is there one SPECIFIC place to stop both of them if one wants? I feel like there are apps doing background syncing that I don't want to be doing so and can't for the life of me find where to get them to stop.
Thanks for any help guys. I appreciate it.
Click to expand...
Click to collapse
Are you sure the language setting is correct in your system settings? It may have to be set to Canadian(French).
Sent from my SCH-I535 using Tapatalk

Droidriven said:
Are you sure the language setting is correct in your system settings? It may have to be set to Canadian(French).
Sent from my SCH-I535 using Tapatalk
Click to expand...
Click to collapse
Why would it have to be set to Canada - French?

tinpanalley said:
Why would it have to be set to Canada - French?
Click to expand...
Click to collapse
I'm assuming so that the phone itself instead of just your apps would know which region it is in, therefore, showing the currency for that country. Using just location services may not be enough.
Sent from my SCH-I535 using Tapatalk

Droidriven said:
I'm assuming so that the phone itself instead of just your apps would know which region it is in, therefore, showing the currency for that country. Using just location services may not be enough.
Sent from my SCH-I535 using Tapatalk
Click to expand...
Click to collapse
Ok, but why specifically French in Canada?

tinpanalley said:
Ok, but why specifically French in Canada?
Click to expand...
Click to collapse
Not necessarily French but at least CANADIAN, its about getting the phone set to the correct region, not necessarily a specific language. You WERE in France so I suggested French, that's all.
Sent from my SCH-I535 using Tapatalk

Sign into Google Wallet and click the Settings icon in the top-right corner.
Click Edit next to the "Home address" listed and update the address (please note this is different from the "Address book" which holds shipping addresses).
Open the Google Play website and navigate to any paid item available for download at Android Apps on Google Play.
Click to begin a download until you reach the 'Accept and buy' screen (no need to complete the purchase).
Close Google Play and clear your browser cache if you're on a desktop or laptop computer.
Wait 30 minutes.
Re-open the Google Play. You should now see the Play Store that matches the country in your legal address.
(If this doesn't work, remove any existing cards)