Cannot unlock bootloader - Moto G Q&A, Help & Troubleshooting

I've been using the Moto G as a second phone for a while now but now my HTC One isn't working ill be using it as my primary phone for a while.
Never got around to unlocking bootloader,rooting,etc until now, went to unlock bootloader and it's giving me a message saying the bootloader cannot be unlocked, WTF i assumed all Moto G bootloaders could be unlocked, bought it on Tesco UK website and got the phone unlocked to all networks, it's the 8GB model, is there anything i can do here folks?

Has this not happened to anyone else? It said I didn't qualify for unlocking.
Sent from my Nexus 7 using Tapatalk

The verizon cdma models can't be unlocked either.
There is a bounty here to try and find a developer to unlock
http://forum.xda-developers.com/showthread.php?t=2669498

Can't believe this ****, how can some Tesco UK models be unlocked no problem and mine can't.
Maybe if I contact Motorola direct they might be able to shed some light on the issue.
If it's a case can't unlock it I'll never buy a Motorola phone ever again.
Sent from my Nexus 7 using Tapatalk

Try exchanging it, might get lucky.

Doubt they'll exchange it at this stage.
I've been reading that if you try a few times it might work, there's no reason why a Tesco UK Moto G can't be unlocked bootloader, Verizon in USA but I've not heard of any Tesco.
Sent from my Nexus 7 using Tapatalk

Related

Verizon Moto G Unlock Bootloader / Root?

Does anyone know if the Verizon version of the Moto G can be easily unlocked and rooted like the GSM version? Knowing Verizon's track record with locked down devices I wouldn't be surprised if it can't be unlocked. I'm thinking about buying one as a wifi/media device for my car, but I'd also like to play around with dev on it so a non-unlockable bootloader would be a deal breaker.
detonation said:
Does anyone know if the Verizon version of the Moto G can be easily unlocked and rooted like the GSM version? Knowing Verizon's track record with locking down devices I wouldn't be surprised if it is locked. I'm thinking about buying one as a wifi/media device for my car, but I'd also like to play around with dev on it so a locked bootloader would be a deal breaker.
Click to expand...
Click to collapse
Just to be clear, *all* Moto Gs (GSM) ship with locked bootloaders, even if you buy one that is factory SIM-unlocked, but Motorola offers a way to unlock the bootloader on the phone (for free) via their web site after you register it and request an unlock code. In the U.S., doing so voids your hardware warranty.
So the question isn't whether or not the Verizon model will have a locked bootloader or not. It surely will, as they all do. The question is whether Motorola's on-line bootloader unlocker will work with Verizon-branded CDMA model or not. And at this point, given that it hasn't been released yet and nobody has one, how is anybody supposed to answer that question?
-- Nathan
nlra said:
Just to be clear, *all* Moto Gs (GSM) ship with locked bootloaders, even if you buy one that is factory SIM-unlocked, but Motorola offers a way to unlock the bootloader on the phone (for free) via their web site after you register it and request an unlock code. In the U.S., doing so voids your hardware warranty.
So the question isn't whether or not the Verizon model will have a locked bootloader or not. It surely will, as they all do. The question is whether Motorola's on-line bootloader unlocker will work with Verizon-branded CDMA model or not. And at this point, given that it hasn't been released yet and nobody has one, how is anybody supposed to answer that question?
-- Nathan
Click to expand...
Click to collapse
It's actually available in some Best Buys right now and I think I've seen a few people say they've picked one up. I also updated the OP to use the right terminology though I'm sure everyone knew what I meant anyway.
detonation said:
It's actually available in some Best Buys right now and I think I've seen a few people say they've picked one up. I also updated the OP to use the right terminology though I'm sure everyone knew what I meant anyway.
Click to expand...
Click to collapse
I was able to purchase one last night at my local Best Buy after proving to them that they were in fact somewhere in the store, and waiting for them to call their Verizon rep, I just attempted the bootloader unlock on the Motorola Developer (official bootloader unlock) and I can confirm that it is not eligible for unlock at this time. Huge letdown for me as I was gonna get one for myself soon, but the wife won't really care about it being unlocked so for her it's still a good deal.
I purchased the moto G today and it says it is not eligible for bootloader unlock.
I was able to get past the activation screen and not activate it.
Every time I turn the phone on it does ask for activation. Wish I could get rid of this...
Anybody have a way to unlock the bootloader on the Verizon version?
I am waiting for unlock and root for VZW version too before I get it
Moto-G bootloader...
I was fat and happy to buy a pair of these when they became available in my area, but not being able to unlock the bootloader, and also not able to obtain the code from Circle-M, has forced us to begin looking at other devices, and forget the 'G'.
Too bad, I was really looking forward to expanding its horizons, but not if the game is to maintain a lock on my own device, no thank you!
Moto G 》VZW 》Get past the activation screen
MustangChris04 said:
I purchased the moto G today and it says it is not eligible for bootloader unlock.
I was able to get past the activation screen and not activate it.
Every time I turn the phone on it does ask for activation. Wish I could get rid of this...
Anybody have a way to unlock the bootloader on the Verizon version?
Click to expand...
Click to collapse
How did get past the activation screen? Trying to use the moto g as a wifi/media only device. TIA
I got the US CDMA version for BoostMobile & had it unlocked 'n rooted w/in minutes of unboxing yesterday.
You sure you're entering the serial # correctly?
(I didn't take out all of the spaces the first time and got denied, then fixed it & unlocked)
Good luck!
kr338r said:
I got the US CDMA version for BoostMobile & had it unlocked 'n rooted w/in minutes of unboxing yesterday.
You sure you're entering the serial # correctly?
(I didn't take out all of the spaces the first time and got denied, then fixed it & unlocked)
Click to expand...
Click to collapse
I thought BoostMobile runs on Sprint's network?
there is no boost version that I'm aware of..
Sent from my SCH-I535 using Tapatalk 2
motrinHD said:
there is no boost version that I'm aware of..
Click to expand...
Click to collapse
Wait, but there is more...
http://www.hsn.com/products/motorola-moto-g-45-quad-core-no-contract-smartphone/7347964
So I'm very seriously thinking of getting one
Sent from my SCH-I535 using Tapatalk
So this may be a dumb question, but would it be possible to unlock the bootloader of a Boost Moto G and flash it to Verizon?
S_transform said:
So this may be a dumb question, but would it be possible to unlock the bootloader of a Boost Moto G and flash it to Verizon?
Click to expand...
Click to collapse
I believe you can't flash a Boost CDMA phone and use it on Verizon (and vice versa): CDMA phones don't have SIM card to identify carriers; instead the carriers keep a database of admissable IMEI. Boost IMEI obviously not on Verizon's database, in which case you are stuck.
(Feel free to correct me, but please hold your flame )
kr338r said:
I got the US CDMA version for BoostMobile & had it unlocked 'n rooted w/in minutes of unboxing yesterday.
You sure you're entering the serial # correctly?
(I didn't take out all of the spaces the first time and got denied, then fixed it & unlocked)
Good luck!
Click to expand...
Click to collapse
Can anyone with the Verizon version confirm that this works?
Just attempted to on a VZW MotoG with no success.
Well thats a bummer. I tried to unlock it but seem to have problems with the fastboot drivers on my pc. Ill mess with it a little bit later and post the results.
koebrah said:
How did get past the activation screen? Trying to use the moto g as a wifi/media only device. TIA
Click to expand...
Click to collapse
You have to activate it and get a phone number to get past that screen. You dont have to pay anything, just select "pay later" both time it asks you. It'll give you a number and then you can connect to wifi to do the rest of the steps.
Altering the setup app in any way thereafter reboots the phone, so you'll always have the activate app in your drawer. Thanks, Verizon.
Verizon is ONE BIG PILE Horse-Chit.. I hate that company with a passion...
So I moved my Family to T-Mo and bought 2 Nexus 5's and 2 Moto G's!
I will NEVER-EVER go back to Verizon... EVER!
They are the most archaic, backward and Xpensive carrier in North America
Pleas do yourself a favor and leave that - HORRIBLE effin COMPANY
P.S. I REPEAT - I will NEVER-EVER go back to Verizon... EVER
Visit this site and read the horror stories: http://verizarape.com/

[Q] Who locked the bootloader?

First, I am amazed at all the folks who contribute here. Thank you for sharing you knowledge and assistance with those of us that are less knowledgeable. With regard to all the discussion on the locked bootloader - my question is: Who is really responsible for the bootloader being locked - Motorola or Verizon?
I have a Maxx on 4.4 11/2013 build (won't take the 4.4.4 update and lose WP off) and tried to see if I could get my bootloader unlocked by Moto or Verizon and both just pointed fingers at each other and neither offered any possibility of unlocking, no surprise there I guess. Being a 2013 build the Chinaman method is out for me 8-( But still - just who really is to blame for the locked bootloader?
Secondary question - since the phone is boot locked doesn't that pretty much make it impossible to move to another carrier? Is the new law the President just signed supposed to stop this nonsense? Can I push the issue armed with this law now in effect with either Verizon or Moto since unlocking a phone is supposed to be legal and allowed?
Thanks for your thoughts...
Trebor
GSM unlocking is required by law once the customers obligations are completed allowing the phone to goto another carrier if the phone is physically able to run on the carriers network.
That is what I read on a couple of other sites a couple days ago. Our maxx from my understanding came new GSM unlocked from VZW.
Bootloader unlocking and carrier unlocking are not the same thing. All moto's are bootloader unlocked and moto gives the option to void your warranty and get an unlock code from them directly. Verizon does not allow this and won't allow moto to unlock those devices. Perfectly legal and really nothing you can do about it other than buy a dev edition.
Sent from my XT1080 using XDA Free mobile app
rekids said:
GSM unlocking is required by law once the customers obligations are completed allowing the phone to goto another carrier if the phone is physically able to run on the carriers network.
That is what I read on a couple of other sites a couple days ago. Our maxx from my understanding came new GSM unlocked from VZW.
Click to expand...
Click to collapse
So are you suggesting that I should be able to take my Maxx, pop in a T-Mobile GSM and be able to run with it??? I didn't think it worked like that. How would updates be handled, by Verizon or T-Mobile?
I know a few folks managed to get the Maxx on T-Mobile, but presumed that was only after unlocking the BL and then flashing a ported ROM.
akellar said:
Bootloader unlocking and carrier unlocking are not the same thing. All moto's are bootloader unlocked and moto gives the option to void your warranty and get an unlock code from them directly. Verizon does not allow this and won't allow moto to unlock those devices. Perfectly legal and really nothing you can do about it other than buy a dev edition.
Sent from my XT1080 using XDA Free mobile app
Click to expand...
Click to collapse
So you're suggesting that Verizon is ultimately responsible and prevents the unlocking of the BL??? And isn't it true that since the BL is locked I am prevented from taking my device to another carrier and using THEIR version of Android. Doesn't that fly in the face of the new law? In the end, with a locked BL I am essentially tied in perpetuity to Verizon if I want to use the phone I paid full price for.
All 4G phones with the 700 mhz band from Verizon are SIM unlocked out of the box. Just put a T-Mobile SIM in your Maxx and add the appropriate APN. No fuss. I've tested this on my own Maxx and LG G3.
The bootloader being locked has nothing to do with the SIM unlock.
rtaylor429 said:
How would updates be handled, by Verizon or T-Mobile?
Click to expand...
Click to collapse
Nearly all Verizon LTE phones are Sim unlocked right out of the box...yes, you can take your Maxx and pop in an ATT or T Mobile Sim and run with it...after applying the proper APN of course...
As far as updates, no carrier is under any obligation to update phones...you'd be on your own in that regard.
I imagine you could still update via WiFi from Verizon though..
Well that bit of advice from the two posts above is disheartening. I was hoping that the new law would have some effect on forcing either Moto or Verizon to unlock the bootloader.
I love what the Droid Maxx has in it, but the policy of locking the device and restricting its use is akin to buying a car but then being told you can only use Shell gas or Firestone tires on it. It's my friggin' car!!! But oh if you spend more for the Dev Edition of the car, you can use any gas you want!
I know I am whining to the choir....:crying:
rtaylor429 said:
Well that bit of advice from the two posts above is disheartening. I was hoping that the new law would have some effect on forcing either Moto or Verizon to unlock the bootloader.
I love what the Droid Maxx has in it, but the policy of locking the device and restricting its use is akin to buying a car but then being told you can only use Shell gas or Firestone tires on it. It's my friggin' car!!! But oh if you spend more for the Dev Edition of the car, you can use any gas you want!
I know I am whining to the choir....:crying:
Click to expand...
Click to collapse
Dev edition is the same price
Sent from my XT1080 using XDA Free mobile app
akellar said:
Dev edition is the same price
Sent from my XT1080 using XDA Free mobile app
Click to expand...
Click to collapse
No it wasn't - the Dev Edition was $649.00 when the Standard was $499.00 and whats worse, the Dev Edition has been pulled from Motorola's web site and you cannot even buy it anymore. Check out the Motorola site yourself.... Very Disappointing... They even redirect you straight to Verizon's website to purchase the standard version...

[Q] How to Unlock Bootloader on Moto G '13 Model

Hello everyone,
I am sure that this has been asked and answered before, but I have not found much solutions beyond the common "wait and see what happens".
My problem is that I own a 16GB 2013 Motorola Moto G which I purchased unlocked and with a Global GSM from Amazon in March and am having trouble unlocking the boot loader. I am currently connected to the Vodafone EG network (although not on a plan- it is prepaid).
I have gone through all the steps from [I am not allowed to post the link, but it's legit and consistent with all other tutorials.] but am told by the Motorola website that my phone cannot be unlocked. On the Motorola forums, it only states that Moto Gs sold by AT&T cannot be unlocked, so I am confused as the why the phone which I bought unlocked does not work.
Does anyone have any suggestions as to how I should go around rooting my phone? Is there any way to root it without directly unlocking the boot loader from Motorola? Would it work if I reset the phone/removed the SIM card?
Thanks.
Get sunshine: http://theroot.ninja
$25 but its worth it. Think about all the freedom you get by unlocking the bootloader.
Sounds great, except the website states it only works on Moto Gs running 4.4.3 or lower. I am running 4.4.4 (sorry I forgot to mention that). Any suggestions?
Try to copy the code by hand
Download it and run it. Sunshine will first do a bunch of comparability tests. Only when the app knows its compatible it will pause and ask for payment. Once you pay, and if it doesn't work, they guarantee a refund on their site. Download it and try it, can't hurt. The site also states that it might work on some devices running 4.4.4
Also you stated that the Motorola website states only att phones cannot be unlocked. Maybe your phone cannot be unlocked because it was probably on the att network before it was gsm unlocked.
donkeycarts said:
Hello everyone,
I am sure that this has been asked and answered before, but I have not found much solutions beyond the common "wait and see what happens".
My problem is that I own a 16GB 2013 Motorola Moto G which I purchased unlocked and with a Global GSM from Amazon in March and am having trouble unlocking the boot loader. I am currently connected to the Vodafone EG network (although not on a plan- it is prepaid).
I have gone through all the steps from [I am not allowed to post the link, but it's legit and consistent with all other tutorials.] but am told by the Motorola website that my phone cannot be unlocked. On the Motorola forums, it only states that Moto Gs sold by AT&T cannot be unlocked, so I am confused as the why the phone which I bought unlocked does not work.
Does anyone have any suggestions as to how I should go around rooting my phone? Is there any way to root it without directly unlocking the boot loader from Motorola? Would it work if I reset the phone/removed the SIM card?
Thanks.
Click to expand...
Click to collapse
Not an answer to your current issue but may help with next one...
It's best to check these issues before you decide to buy a device. As a rule, avoid carrier-branded and/or network-locked devices unless the benefit to you outweighs the reality that your device belongs to that carrier/network forever and is likely permanently bootloader locked.
Carrier devices aren't discounted or subsidized usually, they are amortized. Overall, you may end up paying more than buying an unlocked device outright separately from a mobile plan.
Did sunshine work?

[Q] at&t locked motorola moto g xt1045 peregrine

so i bought this motorola moto g for around $200(225 after case and screen protector) im on a plan my mom pays for, we have been on the same plan for quite some time (8+yrs) ive been looking everywhere and i cant get the bootloader unlocked ive tried multiple times on the motorola site it keeps coming back as unavailible for unlocking, if i was to sim unlock this phone, seeing as i qualify for a new 2 year contract upgrade in 2 months, would i be able to unlock the bootloader after i free my phone from at&ts deathgrip? or am i just out of luck at this point? also is there any suggestions as to which model i should choose next that has alot of customizable/root options thats at&t

Does the Moto G XT1031 (Boost Mobile edition) support unlocking of the bootloader?

I need a definite answer because I plan on purchasing one. And I'm getting mixed results when looking my question up on Google.
Thanks in advance.
I have a moto g xt1031 boost and I unlocked mine perfectly fine, actuality in the forum today looking around for answers, been messing with mine all day...lol
MotogProbs said:
I have a moto g xt1031 boost and I unlocked mine perfectly fine, actuality in the forum today looking around for answers, been messing with mine all day...lol
Click to expand...
Click to collapse
Awesome. So I shouldn't have any issues unlocking said bootloader if I bought one used from a reputable seller on Ebay?
I apologize for bumping. But apparently Motorla customer support says that it's not unlockable. Why is there conflicting information? There are folks who have unlocked bootloaders and others cannot get said bootloaders to unlock from what I'm reading.
From what I have read and done on my XT1031 from boost, shouldn't be a problem, because if I am correct, boost only has one version the prepaid XT1031. I would just make sure to get model number before purchase and if its the XT1031, I don't see any issues. On a side not I somehow deleted my entire rom, and only had Twrp on my phone and pc wouldn't recognize it, thank god for OTG cable, now running solid on Unlocked bootloader /twrp 2.8.6.0/ and CM 12.1, great little phone
MotogProbs said:
From what I have read and done on my XT1031 from boost, shouldn't be a problem, because if I am correct, boost only has one version the prepaid XT1031. I would just make sure to get model number before purchase and if its the XT1031, I don't see any issues. On a side not I somehow deleted my entire rom, and only had Twrp on my phone and pc wouldn't recognize it, thank god for OTG cable, now running solid on Unlocked bootloader /twrp 2.8.6.0/ and CM 12.1, great little phone
Click to expand...
Click to collapse
There's gotta be a reason they're selling them for dirt cheap though, right? The Verizon ones are being sold for very cheap. And I know for a fact that they're not unlockable.
The Boost Mobile Moto G XT1031 is absolutely bootloader unlockable. I've personally unlocked 4 of them.
https://forums.motorola.com/posts/35e4d3be5c
Sent from my XT1031
So the support rep lied to me... Don't know why they'd do that... Anywho, I placed an order and if it's not unlockable, then I'm going to return it. Thanks for the reassurance.
As already stated the boost Xt1031 is 100 percent without a doubt able to have the bootloader unlocked. As for why they are selling dirt cheap I believe its because for all intents and purposes it is being phased out. Most retailers in my area don't carry them anymore. Online is a different story but the phone is nearing 3 years old. Motorola is on the 3rd gen. of the G hence most sellers with any inventory are trying to dump it while they can get at least something for it.
Don't get me wrong I love my moto but honestly I can't remember the last time I had a phone this long before its life cycle was over.
n0ts0smart said:
As already stated the boost Xt1031 is 100 percent without a doubt able to have the bootloader unlocked. As for why they are selling dirt cheap I believe its because for all intents and purposes it is being phased out. Most retailers in my area don't carry them anymore. Online is a different story but the phone is nearing 3 years old. Motorola is on the 3rd gen. of the G hence most sellers with any inventory are trying to dump it while they can get at least something for it.
Don't get me wrong I love my moto but honestly I can't remember the last time I had a phone this long before its life cycle was over.
Click to expand...
Click to collapse
I personally want a phone to tinker around with. That's all. My 2011 HTC One S is starting to show its age. I really don't get why some carriers lock down their devices *cough* Verizon . Especially if they refuse to ship out updates in light of the stagefright exploit. Any vulnerability should be taken seriously. Anywho, thanks for the reassurance, fellas. I appreciate it.

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