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[Qs] XT926 - Questions Regarding Root

Hi all,
My SGS2 recently just died all of a sudden and while trying to flash a new firmware it bricked. =( Hence I'm currently looking for a replacement phone and have always wanted to get the Razr Maxx HD simply for it's battery life (a phone that has to be continuously plugged in to use all features is so pointless). Unfortunately, I am from Singapore which means the purchase is rather "risky" since it's expensive to ship and return is not an option. Hence I have some questions that will help me make a decision. Hope you guys can help me out. That fact that the 2 models are in the same forum doesn't really help make things clear.
1) Boot Loader
I've read that Dev version comes unlocked while Consumer (Verizon) version comes locked. I've also seen instructions on rooting the Verizon version; I'm a little confused. Can I or can I not root the consumer version?
2.i) Rooting
This is actually quite similar to (1). There are some apps that I use that requires rooting (e.g. Titanium Backup); rooting is essential to me. If I were to lay my hands on a non-Dev version, can I root it?
2.ii) Rooting
The current "procedure" for rooting is to downgrade to ICS 4.0.4 and then root, right? Is it safe to update to JB after that? There appears to be several posts claiming that they've lost their root after update. I assuming they didn't follow the post linked below? Also, rooting will not be possible (yet) if the firmware is on 4.1.2?
Ensuring Root After Updates?
3) Carrier Unlocked
I need to get an unlocked version for it to work with anything else other than Verizon - am I right? I've seen someone post that the XT926 is only locked in the US; it'll work on any other GSM carrier in the rest of the world. Is this true? Or did the guy mix it up with the XT925? There are many such posts.
4) Where to buy
Since return and shipping is an issue, I'm trying to stay away from eBay (unless the seller has good record). Unfortunately, many online retailers seem to be out of this phone! Can someone recommend a place where I can purchase the phone from? It does not have to ship internationally as I am able to arrange for courier services.
Thanks for the help!
P.S. I'm really dying to get this phone. I just need to have those questions answered before I splurge a rather large amount of money to ship it over.

Just started looking because I need a new phone and I'm not sure I can last till the GS4 comes out, the DNA has weak battery and poor storage and the note 2 is too much so late after it's release
1. The boot-loader for the verizon model is locked
2. You can root on ICS then upgrade with voodoo root keeper to 4.1.1; however there are reports that 4.1.2 has some issues with doing that. Verizon's can only downgrade to ICS from 4.1.1; if it comes with 4.1.2 it isn't rootable (yet)
3. Supposedly, verizon's works out of the box on all GSM except AT&T and Tmobile but I've seen some people have had some issues or at least someone did in india though
4. have you looked at like amazon wireless 650 no contract in us
Wirefly also has some in stock and on sale. I'm not sure of places that offer international shipping, though a bunch offer free shipping so it probably offsets anyways
There is only the T926 in a maxx version
This place might ship to singapore phone price 700

Hi! Thanks for the reply.
Yes, I am looking for the "Maxx HD", aka the XT926.
Anyway, can I summarize that, if I were to lay my hands on a "consumer" version,
1) Bootloader is locked; I won't be able to flash custom ROMs
2) Rooting is possible if the phone ships with ICS. Can also possibly upgrade to 4.1.1 after rooting.

I have the MAXX HD and to answer as I can:
Bootloader is locked on the consumer version. I believe the developer edition is unlocked.
The consumer version can be rooted if it is not on the 4.1.2 release. Earlier releases can be back-leveled to 4.0.4 which can be rooted. Once rooted, root can be preserved with OTA Root Keeper. SuperSU seems to survive updates as well if it is set to preserve itself.
I believe you can use custom ROMs if you have root (I started fiddling with Safestrap when I had issues with the update and had to fastboot my phone to stock.)
Once at 4.1.2 the phone cannot be back-leveled and cannot be rooted (yet hopefully).
As I understand it: GSM is locked domestically (US). Unlocked internationally if the phone has been activated domestically first.

Hey,
To add on to what others have said -- yes the phone is SIM unlocked, though it will *not* work on ATT/TMobile in the US without a firmware tweak (search around, it's an easy thing to do -- though I haven't done it myself.) The most recent update fixed the issue with roaming in India, though I haven't verified that myself. But the phone will definitely work in Australia as that's where I have been using it.
The phone works fine with the following caveats:
1. There is annoying "This SIM card is from an unknown source" warning when you turn the phone on. Easily bypassed by pressing "OK"
2. Tethering will not work on foreign SIMs, it tries to communicate back to the VZW network to verify your eligibility, which of course fails on a foreign SIM.
3. If you actually care about using the phone internationally on VZW's network, you need to call and have your account setup to allow for 4G international roaming (this is different then the 3G intl feature)
-- Dan

Thanks for the reply guys.
With regards to what dbeedle said, it means that I just can't grab the phone off AmazonWireless and ship it out of the US because it has to be activated domestically?
As for the caveats mentioned by Dan,
1) Yea, I can definitely live with that. I don't turn my phone on/off frequently.
2) Tethering will be an issue (I use it sometimes)
3) Not a concern for me.

Also, the Dev edition is not available with the maxx battery

University of Pi said:
Just started looking because I need a new phone and I'm not sure I can last till the GS4 comes out, the DNA has weak battery and poor storage and the note 2 is too much so late after it's release
1. The boot-loader for the verizon model is locked
2. You can root on ICS then upgrade with voodoo root keeper to 4.1.1; however there are reports that 4.1.2 has some issues with doing that. Verizon's can only downgrade to ICS from 4.1.1; if it comes with 4.1.2 it isn't rootable (yet)
3. Supposedly, verizon's works out of the box on all GSM except AT&T and Tmobile but I've seen some people have had some issues or at least someone did in india though
4. have you looked at like amazon wireless 650 no contract in us
Wirefly also has some in stock and on sale. I'm not sure of places that offer international shipping, though a bunch offer free shipping so it probably offsets anyways
There is only the T926 in a maxx version
This place might ship to singapore phone price 700
Click to expand...
Click to collapse
Bootloader has been unlocked on the non dev. edition xt926 Verizon phone!!!

an21281 said:
Bootloader has been unlocked on the non dev. edition xt926 Verizon phone!!!
Click to expand...
Click to collapse
Hi! Are you referring to this post?

baineteo said:
Hi! Are you referring to this post?
Click to expand...
Click to collapse
No this one... http://www.droidrzr.com/index.php/topic/15008-motorola-bootloaders-cracked/
http://vulnfactory.org/blog/2013/04/08/motorola-bootloader-unlocking/

an21281 said:
No this one... http://www.droidrzr.com/index.php/topic/15008-motorola-bootloaders-cracked/
http://vulnfactory.org/blog/2013/04/08/motorola-bootloader-unlocking/
Click to expand...
Click to collapse
Well well.. that's definitely good news!
One last question, does the phone has to be activated in the US before it can be used? I don't use to have a USD700 piece of kevlar sitting on my desk..

Will the Motorola XT926 work in Australia
Hi Dan,
Thanks for the info I have a Motorola Verizon XT912 which works fine in Australia but also has the annoying "SIM is from an unknown source" message and I also could not get tethering to work with an Aust SIM.
Now, I would like to buy the XT926 however sellers on ebay are quoting... "* Quad-band GSM and 3G support (available only outside of the United States with Verizon roaming)" That concerns me however I don't believe it's true.
So you have not had any issues with your XT926 working on GSM and 3G in Australia ?
Thanks
David
Cpudan80 said:
Hey,
To add on to what others have said -- yes the phone is SIM unlocked, though it will *not* work on ATT/TMobile in the US without a firmware tweak (search around, it's an easy thing to do -- though I haven't done it myself.) The most recent update fixed the issue with roaming in India, though I haven't verified that myself. But the phone will definitely work in Australia as that's where I have been using it.
The phone works fine with the following caveats:
1. There is annoying "This SIM card is from an unknown source" warning when you turn the phone on. Easily bypassed by pressing "OK"
2. Tethering will not work on foreign SIMs, it tries to communicate back to the VZW network to verify your eligibility, which of course fails on a foreign SIM.
3. If you actually care about using the phone internationally on VZW's network, you need to call and have your account setup to allow for 4G international roaming (this is different then the 3G intl feature)
-- Dan
Click to expand...
Click to collapse

Moto_Dave said:
Hi Dan,
Thanks for the info I have a Motorola Verizon XT912 which works fine in Australia but also has the annoying "SIM is from an unknown source" message and I also could not get tethering to work with an Aust SIM.
Now, I would like to buy the XT926 however sellers on ebay are quoting... "* Quad-band GSM and 3G support (available only outside of the United States with Verizon roaming)" That concerns me however I don't believe it's true.
So you have not had any issues with your XT926 working on GSM and 3G in Australia ?
Thanks
David
Click to expand...
Click to collapse
be cautious of these sellers on ebay. i just helped another member a couple days ago who bought an unlocked 925 from there (or so he thought).
after i had him check a few things for me, i confirmed without a doubt, it was a locked 926. now he has to file a claim.
you would be better off getting it from swappa.
here are the specs for the 926, it will not work on any other frequencies than those listed. others are just not built into the phone, so there is no way they can work, as far as im aware.
im not sure how they apply to your situation. i think you would have to find out what they use in your area, and see if they are listed in the specs.

Verizon Moto G Unlock Bootloader / Root?

Does anyone know if the Verizon version of the Moto G can be easily unlocked and rooted like the GSM version? Knowing Verizon's track record with locked down devices I wouldn't be surprised if it can't be unlocked. I'm thinking about buying one as a wifi/media device for my car, but I'd also like to play around with dev on it so a non-unlockable bootloader would be a deal breaker.

detonation said:
Does anyone know if the Verizon version of the Moto G can be easily unlocked and rooted like the GSM version? Knowing Verizon's track record with locking down devices I wouldn't be surprised if it is locked. I'm thinking about buying one as a wifi/media device for my car, but I'd also like to play around with dev on it so a locked bootloader would be a deal breaker.
Click to expand...
Click to collapse
Just to be clear, *all* Moto Gs (GSM) ship with locked bootloaders, even if you buy one that is factory SIM-unlocked, but Motorola offers a way to unlock the bootloader on the phone (for free) via their web site after you register it and request an unlock code. In the U.S., doing so voids your hardware warranty.
So the question isn't whether or not the Verizon model will have a locked bootloader or not. It surely will, as they all do. The question is whether Motorola's on-line bootloader unlocker will work with Verizon-branded CDMA model or not. And at this point, given that it hasn't been released yet and nobody has one, how is anybody supposed to answer that question?
-- Nathan

nlra said:
Just to be clear, *all* Moto Gs (GSM) ship with locked bootloaders, even if you buy one that is factory SIM-unlocked, but Motorola offers a way to unlock the bootloader on the phone (for free) via their web site after you register it and request an unlock code. In the U.S., doing so voids your hardware warranty.
So the question isn't whether or not the Verizon model will have a locked bootloader or not. It surely will, as they all do. The question is whether Motorola's on-line bootloader unlocker will work with Verizon-branded CDMA model or not. And at this point, given that it hasn't been released yet and nobody has one, how is anybody supposed to answer that question?
-- Nathan
Click to expand...
Click to collapse
It's actually available in some Best Buys right now and I think I've seen a few people say they've picked one up. I also updated the OP to use the right terminology though I'm sure everyone knew what I meant anyway.

detonation said:
It's actually available in some Best Buys right now and I think I've seen a few people say they've picked one up. I also updated the OP to use the right terminology though I'm sure everyone knew what I meant anyway.
Click to expand...
Click to collapse
I was able to purchase one last night at my local Best Buy after proving to them that they were in fact somewhere in the store, and waiting for them to call their Verizon rep, I just attempted the bootloader unlock on the Motorola Developer (official bootloader unlock) and I can confirm that it is not eligible for unlock at this time. Huge letdown for me as I was gonna get one for myself soon, but the wife won't really care about it being unlocked so for her it's still a good deal.

I purchased the moto G today and it says it is not eligible for bootloader unlock.
I was able to get past the activation screen and not activate it.
Every time I turn the phone on it does ask for activation. Wish I could get rid of this...
Anybody have a way to unlock the bootloader on the Verizon version?

I am waiting for unlock and root for VZW version too before I get it

Moto-G bootloader...
I was fat and happy to buy a pair of these when they became available in my area, but not being able to unlock the bootloader, and also not able to obtain the code from Circle-M, has forced us to begin looking at other devices, and forget the 'G'.
Too bad, I was really looking forward to expanding its horizons, but not if the game is to maintain a lock on my own device, no thank you!

Moto G 》VZW 》Get past the activation screen
MustangChris04 said:
I purchased the moto G today and it says it is not eligible for bootloader unlock.
I was able to get past the activation screen and not activate it.
Every time I turn the phone on it does ask for activation. Wish I could get rid of this...
Anybody have a way to unlock the bootloader on the Verizon version?
Click to expand...
Click to collapse
How did get past the activation screen? Trying to use the moto g as a wifi/media only device. TIA

I got the US CDMA version for BoostMobile & had it unlocked 'n rooted w/in minutes of unboxing yesterday.
You sure you're entering the serial # correctly?
(I didn't take out all of the spaces the first time and got denied, then fixed it & unlocked)
Good luck!

kr338r said:
I got the US CDMA version for BoostMobile & had it unlocked 'n rooted w/in minutes of unboxing yesterday.
You sure you're entering the serial # correctly?
(I didn't take out all of the spaces the first time and got denied, then fixed it & unlocked)
Click to expand...
Click to collapse
I thought BoostMobile runs on Sprint's network?

there is no boost version that I'm aware of..
Sent from my SCH-I535 using Tapatalk 2

motrinHD said:
there is no boost version that I'm aware of..
Click to expand...
Click to collapse
Wait, but there is more...
http://www.hsn.com/products/motorola-moto-g-45-quad-core-no-contract-smartphone/7347964

So I'm very seriously thinking of getting one
Sent from my SCH-I535 using Tapatalk

So this may be a dumb question, but would it be possible to unlock the bootloader of a Boost Moto G and flash it to Verizon?

S_transform said:
So this may be a dumb question, but would it be possible to unlock the bootloader of a Boost Moto G and flash it to Verizon?
Click to expand...
Click to collapse
I believe you can't flash a Boost CDMA phone and use it on Verizon (and vice versa): CDMA phones don't have SIM card to identify carriers; instead the carriers keep a database of admissable IMEI. Boost IMEI obviously not on Verizon's database, in which case you are stuck.
(Feel free to correct me, but please hold your flame )

kr338r said:
I got the US CDMA version for BoostMobile & had it unlocked 'n rooted w/in minutes of unboxing yesterday.
You sure you're entering the serial # correctly?
(I didn't take out all of the spaces the first time and got denied, then fixed it & unlocked)
Good luck!
Click to expand...
Click to collapse
Can anyone with the Verizon version confirm that this works?

Just attempted to on a VZW MotoG with no success.

Well thats a bummer. I tried to unlock it but seem to have problems with the fastboot drivers on my pc. Ill mess with it a little bit later and post the results.

koebrah said:
How did get past the activation screen? Trying to use the moto g as a wifi/media only device. TIA
Click to expand...
Click to collapse
You have to activate it and get a phone number to get past that screen. You dont have to pay anything, just select "pay later" both time it asks you. It'll give you a number and then you can connect to wifi to do the rest of the steps.
Altering the setup app in any way thereafter reboots the phone, so you'll always have the activate app in your drawer. Thanks, Verizon.

Verizon is ONE BIG PILE Horse-Chit.. I hate that company with a passion...
So I moved my Family to T-Mo and bought 2 Nexus 5's and 2 Moto G's!
I will NEVER-EVER go back to Verizon... EVER!
They are the most archaic, backward and Xpensive carrier in North America
Pleas do yourself a favor and leave that - HORRIBLE effin COMPANY
P.S. I REPEAT - I will NEVER-EVER go back to Verizon... EVER
Visit this site and read the horror stories: http://verizarape.com/

[Q] Flash Verizon Moto G to Republic Wireless?

Ok so the Moto G is rooted and bootloader unlock capable, there's ROM dumps of the VZW and RW roms, and both Republic Wireless and Verizon are CDMA, but I can't seem to find any hard data on whether or not it's possible to flash a Verizon Moto G to Republic?
There's certainly no guides for how to do it, the only guide on this forum is flashing a Boost Moto G to Pageplus...
The reason I ask is because there are a ton of Verizon prepaid Moto G's on Ebay for $75 apiece, which is literally half off the price of ordering from RW.
Has anyone done this? Is it possible? Is it just a matter of unlocking the phone, flashing the RW rom and modem, and activating the phone on RW?
I've done a ton of roots and flashes of various devices before, but I've never flashed a carrier-locked device to another carrier - I'm not scared to do it, I just want to know if it's possible at present. I know it's theoretically possible, but without someone confirming they've done it I'm leery of dropping $70 on this phone, though I'd really love to save $70 on it since I'm scrambling to replace my wife's phone after she managed to waterlog another phone less than 3 months after the previous one...
(And yes, I've searched this and other xda forums for the answer to this and turned up nothing concrete...)

illuminerdi said:
Ok so the Moto G is rooted and bootloader unlock capable, there's ROM dumps of the VZW and RW roms, and both Republic Wireless and Verizon are CDMA, but I can't seem to find any hard data on whether or not it's possible to flash a Verizon Moto G to Republic?
There's certainly no guides for how to do it, the only guide on this forum is flashing a Boost Moto G to Pageplus...
The reason I ask is because there are a ton of Verizon prepaid Moto G's on Ebay for $75 apiece, which is literally half off the price of ordering from RW.
Has anyone done this? Is it possible? Is it just a matter of unlocking the phone, flashing the RW rom and modem, and activating the phone on RW?
I've done a ton of roots and flashes of various devices before, but I've never flashed a carrier-locked device to another carrier - I'm not scared to do it, I just want to know if it's possible at present. I know it's theoretically possible, but without someone confirming they've done it I'm leery of dropping $70 on this phone, though I'd really love to save $70 on it since I'm scrambling to replace my wife's phone after she managed to waterlog another phone less than 3 months after the previous one...
(And yes, I've searched this and other xda forums for the answer to this and turned up nothing concrete...)
Click to expand...
Click to collapse
There are probably no guides because the bootloader on the Verizon model is currently the only one that cannot be officially unlocked. I say "officially" because, apparently, there's a "Chinese guy" on these forums that you can pay to get you a code to unlock it. I bought one from Amazon (when it was $70) to use as a WiFi only device (aka media player), but I found out that same night that the VZW model is the only one with the locked down bootloader. Needless to say, I refused the package, and it went right back to where it came from. I knew that price was too good to be true. It's cheaper because the VZW model is junk (at least in my opinion).

charesa39 said:
There are probably no guides because the bootloader on the Verizon model is currently the only one that cannot be officially unlocked. I say "officially" because, apparently, there's a "Chinese guy" on these forums that you can pay to get you a code to unlock it. I bought one from Amazon (when it was $70) to use as a WiFi only device (aka media player), but I found out that same night that the VZW model is the only one with the locked down bootloader. Needless to say, I refused the package, and it went right back to where it came from. I knew that price was too good to be true. It's cheaper because the VZW model is junk (at least in my opinion).
Click to expand...
Click to collapse
Oh I thought the unlock posted here was not an "official" unlock and therefore would work on any Moto G because it was more or less a "hack", was I mistaken about that?
What about flashing a Boost over to RW or some other variant? I can get a Boost Moto G on ebay for about $100, so that's still $50 cheaper than ordering from RW.

illuminerdi said:
Oh I thought the unlock posted here was not an "official" unlock and therefore would work on any Moto G because it was more or less a "hack", was I mistaken about that?
What about flashing a Boost over to RW or some other variant? I can get a Boost Moto G on ebay for about $100, so that's still $50 cheaper than ordering from RW.
Click to expand...
Click to collapse
Well, before you are able to flash anything onto your phone, you need to have an unlocked bootloader. In order to do that, you have to register with Motorola, and then go through a couple steps to get the unlock code for your device. This is so they can keep track of you unlocking your bootloader because it voids your warranty (in the US at least). This is the first step in all the guides I've seen for rooting this device. Then after that, you can flash a custom recovery, root, etc. If you Google "motorola unlockable bootloader", you can click on the link that takes you to the official Motorola page that shows which of their devices can have their bootloader unlocked.
As far flashing Boost to RW, I couldn't tell ya. I'm not familiar with either one of those. If it were possible, I would imagine it wouldn't be the easiest thing to do.

Since Boost and RW are both Sprint-MVNO's, I would think it would be a pretty easy straight forward flash. But I haven't heard of anyone doing it. Does RW offer "bring your own device" ?
Sent from my XT1028 using Tapatalk

jcmarv said:
Since Boost and RW are both Sprint-MVNO's, I would think it would be a pretty easy straight forward flash. But I haven't heard of anyone doing it. Does RW offer "bring your own device" ?
Sent from my XT1028 using Tapatalk
Click to expand...
Click to collapse
Sort of...they only have 2 phones that you can use, and you MUST use their ROM on the phones since it includes special controls for making calls over wifi when the signal is available. One of the 2 phones you can buy from them is the Moto G, and their ROM has been dumped by another forum member here. You can activate service directly from the phone itself, and they do allow reselling phones and activating used phones, so in theory you could buy a cheap Moto G somewhere, unlock the bootloader, flash the RW firmware onto it, and then activate.
But nobody has actually confirmed whether or not this works, and I'm not really in a position financially at the moment to plunk down the money to experiment like this.
To add another layer of complexity on top of everything, the Verizon Moto G's are the only ones that you can't unlock the bootloader on (yet), but I'm going to ignore that hurdle for now - I'll get a Boost phone or something instead if that ends up being the only block.
Does anyone have a spare Moto G that they want to test this on (or could send me...?) I think RW has a 30 day guarantee, so even if you signed up for service with them to test cellula+3G data you could cancel without paying any money.
Though I suspect I may have to be the guinea pig on this, but again, I'm not really in a position to pay for this right now. I wouldn't mind waiting but my wife needs a phone soon.

illuminerdi said:
Sort of...they only have 2 phones that you can use, and you MUST use their ROM on the phones since it includes special controls for making calls over wifi when the signal is available. One of the 2 phones you can buy from them is the Moto G, and their ROM has been dumped by another forum member here. You can activate service directly from the phone itself, and they do allow reselling phones and activating used phones, so in theory you could buy a cheap Moto G somewhere, unlock the bootloader, flash the RW firmware onto it, and then activate.
But nobody has actually confirmed whether or not this works, and I'm not really in a position financially at the moment to plunk down the money to experiment like this.
To add another layer of complexity on top of everything, the Verizon Moto G's are the only ones that you can't unlock the bootloader on (yet), but I'm going to ignore that hurdle for now - I'll get a Boost phone or something instead if that ends up being the only block.
Does anyone have a spare Moto G that they want to test this on (or could send me...?) I think RW has a 30 day guarantee, so even if you signed up for service with them to test cellula+3G data you could cancel without paying any money.
Though I suspect I may have to be the guinea pig on this, but again, I'm not really in a position to pay for this right now. I wouldn't mind waiting but my wife needs a phone soon.
Click to expand...
Click to collapse
I have an unlocked verizon moto g and i flashed the republic software on my phone but sadly the activation can never complete.

eg0097 said:
I have an unlocked verizon moto g and i flashed the republic software on my phone but sadly the activation can never complete.
Click to expand...
Click to collapse
Did anyone figure this out?
I would like to use a Verizon Moto G on Republic Wireless.

I'm also interested in this, but doing it the other way around: flashing a non-Republic Wireless firmware onto a Moto G XT1031 which came from Republic Wiress / with RepublicWireless Lollipop 5.1 firmware and locked Motorola bootloader. So that I can use my phone with other CDMA-based, Sprint MVNOs (i.e. RingPlus, Ting, Tello etc).
I am actually switched over to RingPlus (cancelled the RW service). With the stock RW XT1031_falcon_cdma 5.1 firmware, the phone handles inbound voice calls well. The only issue is obviously the dial out voice calls - RW's own freaking software app intercepts my dial out call and will reject it, arguing that I have no active RW service...

Rooting and Unlocking Bootloader

Sorry if I missed this post somewhere. Was considering buying the Moto G from either Boost or Verizon prepaid. I see numerous ROM's for this phone, but was wondering if this phone is still able to be bootloader unlocked/rooted for either carrier (I ask STILL because I got burned on the LG L9 encrypted bootloader on newer models). I did see posts about paying some guy in china to unlock it, is there an alternative? Thanks all!

Will my 3rd gen have bootloader unlock?

Hi.
Do every Moto G 3rd gen have the ability to unlock the bootloader? What determines if I can unlock? Will I only know when mine have arrived? (I ordered one from amazon.co.uk today, a black 16gb model without a carrier.)
(Oooops, this should probably have gone in the Q&A part of the forum)

yes, it'll be unlockable

Unless you got a carrier specific branded model (Verizon, AT&T, Sprint, or whatever), it should be unlockable via the Moto site. One thing to keep in mind is that if you go through the process on the website and accept the terms and conditions, your warranty is void... period... It doesn't matter if you actually unlock or not, once you accept the T&C your warranty is gone, so it is best to wait a week or two before unlocking the bootloader to verify there are no issues, but to be completely honest, this is the first phone I have had in a while that I have no great want want to unlock and root, and I was a flashaholic on my old Nexus 4, the stock ROM is very good.