[Q] Battery drain on cyanogen - Moto G Q&A, Help & Troubleshooting

I did not find an answer for this so i wanted to know if the battery bug also happen in cm11?
if not i will just change the rom to cm11 and not wait for a stable release.

There is no such bug, it's a problem caused by usage of charger with one-step charging only, which cause the electronics on the battery to go nuts.
Same goes for using a lousy/bad USB port on your computer, especially if it can't reach 500mAh output for some reason.

so if there is not any problem why motorola said they are checking it and there is a 30 pages thread here with people who complains about this problem?

st379 said:
so if there is not any problem why motorola said they are checking it and there is a 30 pages thread here with people who complains about this problem?
Click to expand...
Click to collapse
Read again what I've written.
I had over 30 moto g passed in my hands in the post 3-4 months and not even 1 have had this issue.
Either I've been extremely lucky and np one ever complained or I dunno.

http://forum.xda-developers.com/showthread.php?t=2545553&page=30
like you can see it is a very strange problem but maybe it is a charger problem.
I just wanted to know if maybe the rom is the blame in this problem.

Related

"A wireless radio must be attached..." -> a battery problem?

I am pretty sure that many people who are reading this topic have met the situation when the message:
"A wireless radio must be attached to use this phone" pop-up on PDA screen.
My question is: This situation could be battery related? We do not speak here about chip damaged, ROM update, SIM broken and so on...
Does anyone solved this problem by replacing battery?
If so, please post the phone name and if this happened even if it is charging or not!
Believe me that I tried all the solutions found on Internet (ROM update, tweak WM....). The only thing I didn't do was to reflash radio part because I did not find the appropiate file.
When the GSM died, also the vibrator stops to work. That's why I'm thinking to battery problem...
Also this kind of problem appears on many type of devices and on some forums was mentioned that may be a battery problem but no one confirmed it!
On the other hand my wife's LG has a very strange behaviour (were blocking, sudden reset). I send it to service LG and it cames back with diagnosis: It can't be repaired.
Lucky me that I found a very smart guy who did some tests on it and he replace the battery and nothing else and the phone works perfect from then...
That is why I'm telling you that battery could be a source of very unexpected problems and strange behaviours of phones.
MoshPuiu said:
Believe me that I tried all the solutions found on Internet (ROM update, tweak WM....). The only thing I didn't do was to reflash radio part because I did not find the appropiate file.
When the GSM died, also the vibrator stops to work. That's why I'm thinking to battery problem...
Also this kind of problem appears on many type of devices and on some forums was mentioned that may be a battery problem but no one confirmed it!
On the other hand my wife's LG has a very strange behaviour (were blocking, sudden reset). I send it to service LG and it cames back with diagnosis: It can't be repaired.
Lucky me that I found a very smart guy who did some tests on it and he replace the battery and nothing else and the phone works perfect from then...
That is why I'm telling you that battery could be a source of very unexpected problems and strange behaviours of phones.
Click to expand...
Click to collapse
I have heard of people with radio issues replacing the battery & fixing the device. Why not pick up a replacement battery and try? It won't be expensive
I already ordered online an original one but I have to wait because there is no stock available yet (on ebay I'm afraid to buy a new one because of fake batteries).
MoshPuiu said:
I already ordered online an original one but I have to wait because there is no stock available yet (on ebay I'm afraid to buy a new one because of fake batteries).
Click to expand...
Click to collapse
it fixed it?

[Q] May WiFi tethering damage the phone?

Hi guys,
I've a question I cannot properly answer by myself. I've searched the web but I didn't find an exhaustive answer.
I wanna use my Nexus S as WiFi router during holiday, for about one month, several hours a day. I'm concerned to possible damage that this could cause to my phone, especially due to overheating and fast battery drain.
When I tested WiFi tethering I noticed, obviously, overheating and also battery drain.
Since the phone will be probably connected to wall charger while tethering (that causes overheating itself), could the excessive heat damage something, somehow? I think I'll underclock to embank it a little, but I'm still worried..
And also the continue charghing of the battery, beside overheat, could really damage it ? :silly:
gnaurittiello said:
Hi guys,
I've a question I cannot properly answer by myself. I've searched the web but I didn't find an exhaustive answer.
I wanna use my Nexus S as WiFi router during holiday, for about one month, several hours a day. I'm concerned to possible damage that this could cause to my phone, especially due to overheating and fast battery drain.
When I tested WiFi tethering I noticed, obviously, overheating and also battery drain.
Since the phone will be probably connected to wall charger while tethering (that causes overheating itself), could the excessive heat damage something, somehow? I think I'll underclock to embank it a little, but I'm still worried..
And also the continue charghing of the battery, beside overheat, could really damage it ? :silly:
Click to expand...
Click to collapse
The battery may be degraded a little bit as a result of overheating. As for the rest of the hardware, I'm not sure what the effect is on that, shouldn't be a real issue I guess. You can try to cool your phone with an icepack underneath it or something? But why not just take a wifi router with you? or make us of Ad-hoc from the laptop?
kwibis said:
The battery may be degraded a little bit as a result of overheating. As for the rest of the hardware, I'm not sure what the effect is on that, shouldn't be a real issue I guess. You can try to cool your phone with an icepack underneath it or something? But why not just take a wifi router with you? or make us of Ad-hoc from the laptop?
Click to expand...
Click to collapse
Yes, I thought about cooling the phone somehow, but it sounds weird :silly: Anyway, I'm on linux and the driver (iwl4695) of the wifi card on my laptop doesn't support AP-mode ( I need to connect more than one device to it), so I cannot use that. I would do this to avoid buying a brand new device such a MiFi, but I'm not still sure, but maybe it will be the best choice, (apart from the 50€, obviously :laugh: )
gnaurittiello said:
Yes, I thought about cooling the phone somehow, but it sounds weird :silly: Anyway, I'm on linux and the driver (iwl4695) of the wifi card on my laptop doesn't support AP-mode ( I need to connect more than one device to it), so I cannot use that. I would do this to avoid buying a brand new device such a MiFi, but I'm not still sure, but maybe it will be the best choice, (apart from the 50€, obviously :laugh: )
Click to expand...
Click to collapse
They're not that expensive are they? Couple of years back bought a very cheap wifi router for 20 euros... still functioning :good:But good luck with your decision
kwibis said:
They're not that expensive are they? Couple of years back bought a very cheap wifi router for 20 euros... still functioning :good:But good luck with your decision
Click to expand...
Click to collapse
Finally I opted for WiFi tethering. Battery is about 42-43 degrees, but it's fine for now. And it's also charging with USB, great. I'm posting this with my PC WiFi connected to the phone.:laugh:
BTW, if phone will die for this, nevermind, it will be a good reason for switch to Galaxy Nexus :silly:
Anyway, thanks for help.:good:
I ìll leave this unsolved, because even if I solved my own situation, it will be interesting read experiences of users using their phones as router for extended period of time. I'll post my own experience after holiday.
ive been using wifi tet. while on my last holiday for about a week, few hrs a day, never got warm/hot when unplugged from charger, although when on charge and i was streaming videos from net , phone was warm..
if ur phone is really hot while using wifi tet, try to reflash ur rom.

Sudden Battery Loss (Drop to 0%) Poll

The purpose of this poll is to collect data about the 'sudden battery loss' issue that some Moto G owners have encountered.
People who are certain that the problem occurred the moment they disconnected USB; choose the last option and add a comment please.
If you choose option #1 but later experience this issue, post a comment saying this. Thanks.
The more accurate the information, the better chance of a solution being found quickly. Please post if you have experienced this problem on a US GSM (XT1034) or Brazil GSM (XT1033); also stating if it's a 8GB or 16GB version.
Affected Models:
XT1032: EU/Global GSM - 8GB/16GB
XT1033: Brazil Dual-Sim - 8GB/16GB
XT1034: US/Global GSM - 8GB/16GB
[All Variants apparently]​
This issue occurs on both Android 4.3 (Jelly Bean) and 4.4.2 (KitKat).
Related thread: Battery from 74% to 0% in 1 second
I would suggest making the answers more precise, like change the PC chatrging one to "When you disconnected the phone from PC". As I remember noone reported having it drop to 1% WHILE connected, only on disconnecting or later on the desk without cable.
<removed>
Chose last option - battery suddenly dropped to 1% the moment I pulled USB cable out of PC. I wonder if it could be PC-related, because during over a month I own the device, this never happened either on my home or work PC, both are double-boots W7/Linux and I usually connect to them couple of times each day. The only time it happened was on my friend's PC to which I connected only this one instance and sadly I won't have oppurtunity to come back to any soon to try to reproduce. I only remember it was some windows, probably 7, maybe even Vista - ask no more, it was New Year's Eve !
Got mine's two days ago, no problems.
I had such issue using Brazil GSM (XT1033)
Ok, today I got that problem, my telephone was at 15% and when I plugged the USB it drops to 1%.
I don't know what was that but I'll never connect USB while using the phone, never!
manudo said:
Ok, today I got that problem, my telephone was at 15% and when I plugged the USB it drops to 1%.
I don't know what was that but I'll never connect USB while using the phone, never!
Click to expand...
Click to collapse
Unfortunately, avoiding USB will not protect you; it can happen even when the phone is not connected. The poll and the main thread support this. USB will often trigger it however.
lost101 said:
Unfortunately, avoiding USB will not protect you; it can happen even when the phone is not connected. The poll and the main thread support this. USB will often trigger it however.
Click to expand...
Click to collapse
Crap, man.
Is this a hardware problem?
manudo said:
Is this a hardware problem?
Click to expand...
Click to collapse
Unknown at this time. Hopefully Motorola or someone here can figure out the cause. I suggest you contact Motorola Support (webchat) reporting the problem.
Maybe it was a mistake to put the first option in this poll. Just because someone hasn't had this happen, doesn't mean it won't. As far as I can tell, all models, from all regions are susceptible.
In the beginning I had similar probleme couple of times. When phone was disconnected, had 80-90% and after reboot it dropped to about 30-40%. After recharging all was fine again.
Walliser said:
Try to remove battery reinsert it after several minutes and see if there is any change.
Click to expand...
Click to collapse
Moto G has a non-removable battery.
Can anyone trigger this issue in a reliable manner or encounters it a lot? Most forums seem to say that it only happens once and then never again.
I have had this happen several times, usually only when connected to a PC. On both 3.4 and 4.4.2.
I've posted in the other thread theorising that the trigger might be voltage / current, but the poll so far suggests many people have experienced this issue even when not charging.
Three devices (Tesco, Amazon UK, Amazon UK.) hasn't come across it yet.
Happened when I disabled usb debugging while the device was connected to the laptop. 4.4.2 DE (originally UK)
Can anyone try to reproduce it?
This has happened twice to me within the past 3 days using the stock Canadian 4.3 firmware. No issues so far with the 4.4.2 OTA.
Narwhal73 said:
This has happened twice to me within the past 3 days using the stock Canadian 4.3 firmware. No issues so far with the 4.4.2 OTA.
Click to expand...
Click to collapse
Can you try making it happen as I described?
Sent from my phone
miklosbard said:
Can you try making it happen as I described?
Sent from my phone
Click to expand...
Click to collapse
Using the official USB cable provides with the phone and my Windows 8.1 laptop, I was not able to reproduce your results, sorry :\
The battery seems to just do it randomly when it feels like it. Though I've only had this happen when charging via wall charger.

Battery discharge while on charger

Using CM11 snapshot january update
I woke up late last night to see my phone still with the yellow charging light on while it was on the charger. i found that odd since it had been on the charger for almost 4 hours. i went to bed with it at 75% and when i went to the battery page it was at 50%. wierd thing is the graph says "3hr and 50 min on battery" but the line graph shows that its is, in fact, charging. another thing ive noticed is that the wifi line graph is solid, im not 100% sure its supposed to be intermittent, i.e. phone is sleeping and what not.
once i noticed that it was still discharging i looked at running apps, nothing outside what anyone else would have running at the end of the night. after i cleared the running apps it started charging again.
i know that i may have answered my own question at the end of the second paragraph but chargers put out more power than a phone can consume while being dormant so im trying to isolate a handful of things.
1. is the wifi line graph supposed to be solid all the time? (I didnt think so but)
2. is the rom im using (cm11 snapshot current update) on an outdated kernel?
3. whatever else that can brainstormed
and before i get a but of wrong forum reply's, i dont have a choice i need my 10 reply's to get this into the correct forum..... unless admin moves it into a developer forum....eh...eh?
thanks for any help you guys can provide.
Justyn86 said:
Using CM11 snapshot january update
I woke up late last night to see my phone still with the yellow charging light on while it was on the charger. i found that odd since it had been on the charger for almost 4 hours. i went to bed with it at 75% and when i went to the battery page it was at 50%. wierd thing is the graph says "3hr and 50 min on battery" but the line graph shows that its is, in fact, charging. another thing ive noticed is that the wifi line graph is solid, im not 100% sure its supposed to be intermittent, i.e. phone is sleeping and what not.
once i noticed that it was still discharging i looked at running apps, nothing outside what anyone else would have running at the end of the night. after i cleared the running apps it started charging again.
i know that i may have answered my own question at the end of the second paragraph but chargers put out more power than a phone can consume while being dormant so im trying to isolate a handful of things.
1. is the wifi line graph supposed to be solid all the time? (I didnt think so but)
2. is the rom im using (cm11 snapshot current update) on an outdated kernel?
3. whatever else that can brainstormed
and before i get a but of wrong forum reply's, i dont have a choice i need my 10 reply's to get this into the correct forum..... unless admin moves it into a developer forum....eh...eh?
thanks for any help you guys can provide.
Click to expand...
Click to collapse
forgot..
solid wifi line.. go to the phones main settings, wifi, wifi settings(3 dots bottom right), advanced, disable scanning always available.
cm uses cm kernel. outdated is when a kernel is no longer good, a lower kernel number doesnt mean anything.
and this kind of post have no business being in development, no mod would ever even consider moving it there. development is for development, not questions that are very basic. you actually got the right forum.
Weird. As Sims said turn wifi scanning to off.
It could be a nightly issue with CM at the current moment, check there.
PS: There are other ROMs than just buying a phone and throwing cyanogen mod on it.
Good deal. Thanks guys.
I know I could put any ROM on a phone I used to have an s4 and did several ROMs with that. Then I had to send it in and they gave me one that was mf3 and I was just tired of jumping through hoops. But I put cm on mine because I getting away from full service and using strictly Google voice on a data only plan for cheaper service (Att is the best service overall where i am but their no contract sucks), and cm, so far, is the only one that has voice plus to integrate gv SMS into you native SMS app. That's my big thing. But if there's other ROMs at utilize voice+ I'm open to them.
I'm going to be of no help to you, but just to let you know, this is the correct forum. Nothing except something that you developed goes in development. Nothing. Questions and all other random things go in either Q&A or General.
I don't see you mention which charger you used. Wired? Stock charger and cable? The WiFi bar will be solid over night with your WiFi on and never intermittent.
Sent from my Nexus 5 using Tapatalk
Yea after I was told to look at the WiFi settings, I changed some settings. But yes Its wired. I played around with the cable and it wiggles a bit but I didn't notice it disconnecting but I'll do More investigating on that front over the next few days.
Sent from my Nexus 5 using Tapatalk
Justyn86 said:
Yea after I was told to look at the WiFi settings, I changed some settings. But yes Its wired. I played around with the cable and it wiggles a bit but I didn't notice it disconnecting but I'll do More investigating on that front over the next few days.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Wiggle won't effect charge speed. Using a different adapter or cable then what came with your phone will effect charging speed however as well as the phone's current draw.
Well yea right. What I meant to say was that I may not be getting a solid connection, and if I had it sitting a certain way, it may not be charging at all, making appear as though the battery was draining "while charging" when it actually wasn't even charging. My biggest thing was that this is the first I've noticed it so. Maybe the cable is just crappy and is giving out. ( not the OE cable)
Sent from my Nexus 5 using Tapatalk
Justyn86 said:
Well yea right. What I meant to say was that I may not be getting a solid connection, and if I had it sitting a certain way, it may not be charging at all, making appear as though the battery was draining "while charging" when it actually wasn't even charging. My biggest thing was that this is the first I've noticed it so. Maybe the cable is just crappy and is giving out. ( not the OE cable)
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Most likely it's just the cable then. You may be interested in the contents of this thread including a quick comparison video Bacon made.
http://forum.xda-developers.com/showthread.php?t=2609087
http://www.youtube.com/watch?v=wGYkt4CeYuk&feature=youtu.be
Wow that's pretty impressive makes me want to get Motorola cable
Sent from my Nexus 5 using Tapatalk
Turns out a combo of things. One being the cable with now power output. And the other was just being a cheap cable and was fitting in the port loosely and not maintaining a connection all the time. Thanks for the help.
Sent from my Nexus 5 using Tapatalk

[Q] Should I Worry from this Phone?

hello
i bought the phone from amazon but it's still on the way
t the beginning i was trying to find a budget phone and the option was SAM S4 mini, but i dont like Samsung and want some official OS like nexus, and BOOM the MOTO G is the answer !!
read and watched some reviews and by that i decide to buy it -GLOBAL SIM ver-
now while i'm reading the threads, i found some people complain from signals issues, low calls volumes, kitkat issues and battery issues :crying:
i don't believe the whole stock is defective, maybe some, but still , the numbers are increasing
should i worry ?
2185 258544
Don't waste your time worrying about that.
If you have a defective one getting a replacement from Amazon is quite comfortable (you probably know..).
I think the mayority of the phones are fine so the chances are good that yours is, too.
I have zero issues with my phone. I have turned the volume down for calls, my battery is usually at 50% after 14 hours of use, and there is no lag.
Sent from my XT1034 using XDA Premium 4 mobile app
now while i'm reading the threads, i found some people complain from signals issues, low calls volumes, kitkat issues and battery issues
Click to expand...
Click to collapse
Signal is too Strong
My call volume is too loud
KitKat runs too fast
My battery lasts too long
No issues here
that's really comforting guys
i'm really exciting bout this device for both specs and price, Motorola is a great company, even without using their devices since long time , they are well known
even tho i'm an importer, but i know Amazon and their CS are top notch, so i can figure it out with them if something goes wrong, but i really hope everything is gonna be OK
thank you all
ma3oony said:
that's really comforting guys
i'm really exciting bout this device for both specs and price, Motorola is a great company, even without using their devices since long time , they are well known
even tho i'm an importer, but i know Amazon and their CS are top notch, so i can figure it out with them if something goes wrong, but i really hope everything is gonna be OK
thank you all
Click to expand...
Click to collapse
Just to tell you to have fun with this device
This device is still brand new so stalk the roms section to try new roms, pretty fun.
Ps: Never had battery issue or software issue or having a defective model
i received the mobile, but my SIM went out of service so i need to buy a new one lately
anyways, the first thing im doing is charging it to 100%, then upgrade to KitKat, i wished to test somethings on JB before upgrading just to make sure everything is OK, but i'm excited lol
after the upgrade i'll shut it down till i bring a new SIM, hope everything is ok
i noticed i can't charge the phone via USB cable while it's OFF, it'll turn ON right away, trivial but whatever
can i upgrade the system from Motorola Device Manager ? cause i think from the WiFi it's taking around an hour and half
lol
the battery as 100% while downloading KK update
after completion in 2 hrs still high percentage
after installing the update and rebooting,i'm at 40%
is this natural?
i hadnt done anything else yet
That happens when you update. Just use it and you will notice that the 40% last for a very long time. Or just recharge it instead...
...
just wanted to confirm that i had the low voice problem on KK, i encountered only once so far
i was to open the speaker, but the voice was so low that i thought it wasnt on speaker, but when i pressed the volume button the voice went loud just fine as it should on the speaker
hope i wont encounter it very often

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