If anyone has gotten restricted access changed i know why - Droid Ultra Q&A, Help & Troubleshooting

So I unlocked my boot loader and went crazy flashing everything from radios to logos to a ported 4.2.2 (thanks topsnake) and all was good untill a few days ago. All of a sudden i would lose data and call reception my bars would go grey with the circle with a line symbol on it. It would then turn back on then off then on, you get the point. Then it would be fine for a while bit start all over again.
So I fxz'd and started from scratch no dice still happening. I go to Verizon and got a new sim still happening. I just about smashed my phone when I tried Google one more time and found an obscure post in the nexus 5 board here at xda. Seems they have had this problem before but it was do to the sim tray or so they thought. One member ran a log cat and tracked down the culprit. It as a widget of all things transparent clock and weather. It seems this widget when updating location information using only GPS location (there is an option to turn off) deactivates your sim card. It's like turning airplane mode on then off over and over until it finishes the update.
I unchecked use GPS for location and no more restricted access changed messages. Hope this helps anyone with this problem there may be other apps out there causing this issue or it may be an issue with kk I don't know. The frequency of the problem is determined by the duration that you have set the app to update. I had it set for every 15 min. So it was driving me nuts. If you see this every few hours you may have it at a greater duration.

Very nice. Port is 4.4.2 lol. You still running it?
Droid Maxx "Developer Edition"
Running Official 4.4.2 found here
http://forum.xda-developers.com/showthread.php?t=2682919

Actually not yet I thought it may have been when I installed your port so I went back to stock. But now that I know what caused it and you ironed all the little bugs I'm going to flash again tomorrow.

Sounds good!
Droid Maxx "Developer Edition"
Running Official 4.4.2 found here
http://forum.xda-developers.com/showthread.php?t=2682919

bigv5150 said:
I unchecked use GPS for location and no more restricted access changed messages. Hope this helps anyone with this problem there may be other apps out there causing this issue or it may be an issue with kk I don't know. The frequency of the problem is determined by the duration that you have set the app to update. I had it set for every 15 min. So it was driving me nuts. If you see this every few hours you may have it at a greater duration.
Click to expand...
Click to collapse
I got the same problem today, for the first time on my Droid Maxx. Usually I do not reboot the Maxx for a long time, but due to recent rooting activities, the uptime was not much. And suddenly a few minutes ago, I saw the "Restricted Access Changed" message for the very first time.
I can see there are many users with the same issue on other Motorola phones in India, though. So this appears to be something common for Motorola.
I tried the GPS settings and it did bring the network back. I also tried selecting the other mode (default is Global) and select my service provider from the list, but registration failed. Finally I rebooted the device and the network came back. So, I am right now observing.

Related

[Q] [BoneStock v3.3] Strange data reception issue

Sorry if this has been mentioned before. I did extensive searching without finding anything before posting.
I have been having some very strange data connection issues with my Verizon S3 running BoneStock v3.3 (awesome rom BTW, much thanks to andybones and all contributers) over the past few days. Starting a few days back, my signal strength and transfer rates while at work were much lower than normal. While investigating this, I found myself exploring the settings menus (About Phone > Status and More settings > Mobile Networks) to investigate the signal strength more often than normal (and I believe it had been the first time I had ever been to the "Mobile Networks" view).
This morning, I noticed that I had a 3g connection only at my house (this is unusual as I normally have a very strong 4g connection at home and a pretty decent one at work). Toggling in and out of airplane mode, or rebooting the phone would result in a 4g connection for about 1-2 minutes or so before it would again drop back to 3g. Using the Speedtest app, I would get about 0.5Mbps or so down, and the upstream test would not even finish before showing "Network Communication Issues" and dropping back to 3g. Additionally, my phone has been running really hot and the battery has been draining much faster than usual. Meanwhile, I had ruled out a regional network issue by testing my wife's iPhone 5, which was maintaining a solid 4g connection while mine was dropping.
While Googling for this issue, I ran across lots of articles/discussions referencing the bad OTA update Verizon sent out back in June. It struck me how perfectly the typical list of symptoms for that update matched what I was seeing. However I couldn't see why my phone would be having such similar issues, as I never received that OTA update before flashing BoneStock, and have had weeks on BoneStock with no problems at all.
Just for kicks, I switched the "More settings > Mobile Networks > Network Mode" to "Global", then switched it back to "CDMA/LTE/EVDO", then rebooted the device, and this has apparently fixed my issue!
To be absolutely clear... the current setting for "Network Mode" was already set to "CDMA/LTE/EVDO" when I checked the setting. I merely switched it, then switched it back. That was 2 hours ago, and my connection has been solid as a rock since then and the phone temperature and battery life has gone back to normal.
Doing more research, I saw that apparently the bad Verizon OTA update configured "Network Mode" to "Global" by default, and that many had fixed their connection issues by switching this to "CDMA/LTE/EVDO". Sounds very similar to my problem, except my UI was not showing that it was currently set to Global.
So, hooray that it's working, but I'm not sure what I did or how it was broken in the first place. My working theory is that the phone's Network Mode was actually set to Global somehow through some other mechanism but the UI was not displaying the setting properly, and by switching it and switching it back I overwrote that setting.
Does this ring a bell for anyone? I'd love to figure out what exactly happened, and hopefully prevent someone else from going through the hair pulling that I went through. Thanks in advance!

[Q] Wifi issue ! (Lollipop 5.1)

Hi All,
I got the Lollipop 5.1 OTA 2 days ago and installed it - everything went smooth and the phone working fine...
But I noticed that if I reboot my router (or turn it off / on again) the Wifi don't reconnect unless I turn on the screen (the second I turn on the screen the wifi connect normally).
I didn't have this issue with Lollipop 5.0.1
P.S.
I know that this is happening because I have a led on my router telling me if any of my Wifi devices is connected or not. And to make sure I also entered the router settings to see if my phone is connected or not.
Anyone noticed that issue with the new lollipop 5.1 ?
Cheers,
I think that your problem is not switching off the router. The problem is when your phone goes to suspension (screen off) and then it drops the wifi off.
My Nexus 5 with 5.1 is doing the same
skorzo said:
I think that your problem is not switching off the router. The problem is when your phone goes to suspension (screen off) and then it drops the wifi off.
My Nexus 5 with 5.1 is doing the same
Click to expand...
Click to collapse
I've got some similar behaviour here, both when updated from 5.0, and with a fresh install from the factory images. When I arrive at a place with known WiFi, the phone only connects once I turned on the screen. After that, it stays connected until I move out of range and back again.
It's probably a matter of responsiveness/battery life. The more it polls for networks, the more battery it uses. It should connect, even with the screen off, within a few minutes.
That being said, I have my wifi set to always stay connected, and I've seen it not connected when I turned the screen on, then connect a couple seconds later. So, there's that. Curious how often it does that.
Aerowinder said:
It's probably a matter of responsiveness/battery life. The more it polls for networks, the more battery it uses. It should connect, even with the screen off, within a few minutes.
Click to expand...
Click to collapse
That's what I suspected. Sometimes, the waiting game works, but I've had my N5 lying on my desk – where it usually gets full WiFi bars – for about 40 minutes the other day, still it did not connect until I turned the screen on.
Edit: Just now, my phone disconnected from WiFi when the screen turned off, which leads me to believe that this is all caused by the WiFi sleep policy. Could it be that Google messed up something there?
dadrc said:
That's what I suspected. Sometimes, the waiting game works, but I've had my N5 lying on my desk – where it usually gets full WiFi bars – for about 40 minutes the other day, still it did not connect until I turned the screen on.
Edit: Just now, my phone disconnected from WiFi when the screen turned off, which leads me to believe that this is all caused by the WiFi sleep policy. Could it be that Google messed up something there?
Click to expand...
Click to collapse
My "research" has led me to believe this is the case.
Anything in terms of a workaround?
I came across those settings in the developer options (see screenshot), especially the "Always allow WiFi Roam Scans" looked promising. Been playing with them, but so far no luck.
Hi All,
exactly the same issues as yours guys are happening since I received the OTA 5.1 and installed it !
I Guess something messed up with this new update in regard of the wifi... as you mentioned.
If you come across a workaround or a confirmation from "Google" please share.
Cheers,
(With almost everyone nowadays having data ..it is difficult to notice such a behavior due to the fast wifi/data switching)
I have seen this happen as well. My battery graph will even show a missing area for WiFi indicating it turned itself on and off twice within a few hours and then stayed on after that.
Google just now released LMY47I, has anyone had a chance to see if that version fixes our problem? Once I'm off work (in about 8 hours), I'll give it a whirl and report back.
Tasker will help you
OsBuilder said:
Tasker will help you
Click to expand...
Click to collapse
Could you please elaborate on that? I'm familiar with Tasker, but I can't think of a way of dealing with this, since I'm not sure what actually happens with the WiFi. The settings appear untouched.
dadrc said:
Could you please elaborate on that? I'm familiar with Tasker, but I can't think of a way of dealing with this, since I'm not sure what actually happens with the WiFi. The settings appear untouched.
Click to expand...
Click to collapse
I'm sorry, but my phone is now in the service center , and press that I do not remember specifically . The idea is that when you disable wifi, a time interval is forced to connect to a particular network . Look presence on the internet , here is full of instructions.
dadrc said:
Google just now released LMY47I, has anyone had a chance to see if that version fixes our problem? Once I'm off work (in about 8 hours), I'll give it a whirl and report back.
Click to expand...
Click to collapse
http://www.androidpolice.com/android_aosp_changelogs/android-5.1.0_r1-to-android-5.1.0_r3-AOSP-changelog.html
Almost all of the changes on these different builds are SIM related for specific carriers.
LMY47I was only released to LGD821 devices with SIM cards from Indian and Australian carriers
Same problem here. I am slowly losing faith in Google. Get the frickin basics going guys!!!
Back to my 5.0.1 build.
I've gone back to 5.0.1, too. Pity, except for this I was pretty happy with 5.1. Maybe 5.1.1 will actually be usable.
Do you think it can be related to Issue 163350? code.google.com/p/android/issues/detail?id=163350
I have just reported that, but I'm still trying to understand if it just happens to me or what.
fabiastik said:
Do you think it can be related to Issue 163350? code.google.com/p/android/issues/detail?id=163350
I have just reported that, but I'm still trying to understand if it just happens to me or what.
Click to expand...
Click to collapse
I think the solution is "use vibrate mode on". Get your device to vibrate mod and test it.
I am waiting for your feedback.
MindLeader said:
I think the solution is "use vibrate mode on". Get your device to vibrate mod and test it.
I am waiting for your feedback.
Click to expand...
Click to collapse
This trick didn't work.
I have this proble too

Wifi connection troubles after update to 6.0

I'm not sure if this is a Nexus 5 problem or a 6.0 Marshmallow problem but the problem occurred after the update to 6.0 on both Nexus 5s for me and my wife.
There seems to be some bug with my phone while it is asleep (screen is off but phone is on). When it is in this mode, it will not stay connected to wifi. For example, when I enter an area that has wifi, my phone will not connect. It will only connect when I wake the phone. And this isn't just a matter of the phone taking a while to connect. It NEVER connects. Before the update, my phone used to make a connection with my home router before I even walked inside. Now, I can be inside for hours and the phone never connects, until I wake it up. As soon as I wake the phone, the phone makes the connection with no problem. After a few minutes of the phone being asleep, I will wake the phone and the wifi connection will be gone. Now that it is awake again, it connects again with no problem.
I have tried forgetting the network and creating a new one, I have tried different routers, I have tried wiping the cache partition. I haven't tried a full factory reset, and I'd prefer not to, but I guess I will if I have to.
Just thought I would check here first and see if anyone had other thoughts.
Settings - wifi - menu - advanced - Second choice down from the top - choose how to keep WiFi depending on your battery charge %. Regards. Alessandro
Alessandro
vn800art said:
Settings - wifi - menu - advanced - Second choice down from the top - choose how to keep WiFi depending on your battery charge %. Regards. Alessandro
Alessandro
Click to expand...
Click to collapse
Thanks for the reply. Yes, that is what I thought at first also. I meant to say in my original post that my wifi settings are set to "Always On" during sleep. I've tried toggling that between the settings but still have the trouble.
Sorry, my Nex 5 has not this issue on Android 6 build MRA58K.
Alessandro
Yup, have the same issue. When the phone goes to sleep, it seems to disconnects from the wifi and never connects after I wake the phone. When I go into the wifi settings, I see "WIFI Connection Failure". I have to reconnect manually. Like the OP, have it set to always on as well. I also know it's not a router issue because I've tried this on four different routers (two linksys, one Dlink, one TPLink) All same results.
Wonder if this is a phone issue?
Please go here and click on the star to vote for this issue.
https://code.google.com/p/android/issues/detail?id=190667
Google upped this to a high priority Friday morning (Nov 6). The bad news is I think there a couple different WiFi symptoms being discussed here. Most of what is being discussed is the issue being discussed here (not reconnecting when the screen is off).
No idea when this will be fixed, so I build a Tasker profile to toggle WiFi every 15 minutes when not already connected to force a reconnect. I’ve observed it getting disconnected on its own overnight. This should avoid unnecessarily using cellular data.
I’m perpetually waiting for the next release of Android to fix annoying bugs.
vn800art said:
Settings - wifi - menu - advanced - Second choice down from the top - choose how to keep WiFi depending on your battery charge %. Regards. Alessandro
Alessandro
Click to expand...
Click to collapse
GaryP2 said:
Please go here and click on the star to vote for this issue.
https://code.google.com/p/android/issues/detail?id=190667
Google upped this to a high priority Friday morning (Nov 6). The bad news is I think there a couple different WiFi symptoms being discussed here. Most of what is being discussed is the issue being discussed here (not reconnecting when the screen is off).
No idea when this will be fixed, so I build a Tasker profile to toggle WiFi every 15 minutes when not already connected to force a reconnect. I’ve observed it getting disconnected on its own overnight. This should avoid unnecessarily using cellular data.
I’m perpetually waiting for the next release of Android to fix annoying bugs.
Click to expand...
Click to collapse
Thanks for the update Gary. The comment #6 describes my situation exactly. In doing some troubleshooting of my own, I find the disconnection trouble to happen less while on a 5Ghz network vs 2.5. I still have the trouble of it not connecting initially when I come into range, but I find that it is able to hold the connection while asleep.
I am also experiencing this on my Nexus 5 and also found and starred the thread above.
I just listened to 20min of streaming with Spotify to then realize that it had gone into Doze and used the mobile data!
This is more than annoying...
Maybe by disabling Doze for some specific connectivity-related system app? Anyone tried that?
Yes, I moved virtually all of the services type of apps (the ones with the green generic Android icon) to the battery not optimized list. It didn't make any difference for me.
In some ways it seems like it might be a Doze problem, and in other ways it doesn't. Doze shouldn't be affecting anything when the phone is in my pocket and I walk in the house to my WiFi. It also shouldn't be affecting anything when the phone is being charged, which is when I see frequent WiFi disconnects.
It will be real disappointing if this isn't fixed with 6.0.1.
This is still an issue with 6.0.1. Nexus 5 (2013) 6.0.1 MMB29K updated through OTA ZIP pushed with ADB.
Things work properly for a while right after a reboot and then WiFi never connects until the screen is turned on.
Google Connectivity Services C.1.6.7 (2466695) update didn’t make a difference either.
Same problem as the thread starter. HTC A9 anroid 6.0. (newest available OS)
Same problem here with a Nexus 5 .
Please star the problem if you have it.
https://code.google.com/p/android/issues/detail?id=170078
Has anyone tested with a non-stock kernel ?
I'm asking because the problem seems +/- resolved on CM13 (non caf).
No counting CM13, do you know of a more stable rom with the problem resolved?
Does anyone here have Wemo devices? I am reading that wemos, and possibly other devices that emit their own wireless network, may cause problems. I have several of these devices around the house, and wonder if that might be contributing. However, that only would solve the dropped connection bug I have, not the failing to connect while asleep but I have.
Hi mates, my Nexus 5 (android 6.0.1,M8974A-2.0.50.2.29) gets the same troubles with wifi connection but today I tried to put some apps in non optimized list of Doze and seems workig fine.
Thats my non optimized Doze list:
-Google Play Services
-System UI
Try it and let me know if it works properly.
frontomix said:
Hi mates, my Nexus 5 (android 6.0.1,M8974A-2.0.50.2.29) gets the same troubles with wifi connection but today I tried to put some apps in non optimized list of Doze and seems workig fine.
Thats my non optimized Doze list:
-Google Play Services
-System UI
Try it and let me know if it works properly.
Click to expand...
Click to collapse
I had Google Play Services already set to not optimize, but hadn't tried System UI. I will try that out and see what happens.
whitenack said:
I had Google Play Services already set to not optimize, but hadn't tried System UI. I will try that out and see what happens.
Click to expand...
Click to collapse
Welp, that didn't work. Still have the error after not optimizing System UI in addition to Google Play Services.
I don't know if the issue is resolved, but at least for me, it never worked fine so many days after testing some new workaround.
So, this was what I did in my Nexus 5 (latest build, MOB30H).
Uninstall or deactivate Google Connectivity Services, reset your network settings (you will lose your Wifi networks and BT pairings), reboot.
My Nexus 5 has been connecting to the wifi networks even with the screen off for the last 6 days.
Miguun said:
I don't know if the issue is resolved, but at least for me, it never worked fine so many days after testing some new workaround.
So, this was what I did in my Nexus 5 (latest build, MOB30H).
Uninstall or deactivate Google Connectivity Services, reset your network settings (you will lose your Wifi networks and BT pairings), reboot.
My Nexus 5 has been connecting to the wifi networks even with the screen off for the last 6 days.
Click to expand...
Click to collapse
Miguun, has the error returned, or still fixed? I just got the May update, so fingers crossed that fixes it. Otherwise, I guess I'll try your fix. I don't look forward to entering the wifi network information again.
Yup, it is still working !!

[Q] wifi switches on and off

Hi,
since yesterday I have problem with wifi in my S7 (SM-G930F). It keeps turning on and off every second or two. I cannot switch it off because it keeps switching. I have rebooted my device, but it didn't help me. My phone is not rooted, it has stock 6.0.1 firmware. How to fix it? Despite it's impossible to use wifi now, it keeps draining my battery.
edit:
logs attached here: logs
duchian said:
Hi,
since yesterday I have problem with wifi in my S7 (SM-G930F). It keeps turning on and off every second or two. I cannot switch it off because it keeps switching. I have rebooted my device, but it didn't help me. My phone is not rooted, it has stock 6.0.1 firmware. How to fix it? Despite it's impossible to use wifi now, it keeps draining my battery.
edit:
logs attached here: logs
Click to expand...
Click to collapse
Boot to recovery and clear caches, reboot and see how it is then
done. Sadly, it didn't help me.
edit: I've just used this app but it also failed. If nothing help me I will wait till Monday to show it to my coleagues from Customer Support. Maybe they will find solution
duchian said:
done. Sadly, it didn't help me.
edit: I've just used this app but it also failed. If nothing help me I will wait till Monday to show it to my coleagues from Customer Support. Maybe they will find solution
Click to expand...
Click to collapse
I'd backup with smart switch, and factory reset the phone
Or flash the latest stock ROM over the top with ODIN
*Detection* said:
I'd backup with smart switch, and factory reset the phone
Or flash the latest stock ROM over the top with ODIN
Click to expand...
Click to collapse
I think it may be related with some strange wifi:
11-11 11:20:11.682 3462 3896 I WifiConfigStore: " Social WiFi" is a captive portal!
11-11 11:20:11.682 3462 3896 I WifiConfigStore: not authenticated yet
11-11 11:20:11.682 3462 3896 I WifiConfigStore: login url: "https://accounts.google.com/ServiceLogin?passive=1209600&continue=https://accounts.google.com/o/oauth2/auth?scope%3Dopenid%2Bemail%2Bprofile%26response_type%3Dcode%26state%3Dp6Vwdj6Gibz9wS9yez6dSfomZT3WiPZC%26redirect_uri%3Dhttps://socialwifi.com/social-auth/complete/google-oauth2/%26client_id%3D240279395513.apps.googleusercontent.com%26from_login%3D1%26as%3D-1601b637b91f0d80&oauth=1&sarp=1&scc=1#identifier"
Click to expand...
Click to collapse
I saw it yesterday at work, but not authenticated. Now it is remembered in list. Sadly S7 has no option to forget networks out of range. Todays we have national holidays, but on Monday I will be at work and try to forget this network. I do not want to change rom because rom from my operator has wifi calling enabled and it is awesome.
Is there any chance that WiFi scanning is turned on? I recently saw that WiFi scanning will briefly turn my WiFi on then off repeatedly (shows with an indicator on top and I hadn't noticed that before). This first showed up when I installed Android Auto since it turned on my WiFi scanning option by default. As soon as I turned WiFi scanning off, the WiFi worked as it had before. It may be worth a look.
I've run into the same issue. Started yesterday, which may have come with the latest PJG update... Not sure.
But it's rendered my phone pretty much useless. The constant toast message popping up, saying "Network connectivity is available" gets in the way of the keyboard and I can't type a damn thing!
Like you, I've found it's stuck with reboots and a factory reset, which makes me think it could be the firmware or modem.
Edit: Disabling WiFi Scanning stopped the errors. Root cause is still unknown, though. I've never had to disable that before...
crizyal said:
Is there any chance that WiFi scanning is turned on? I recently saw that WiFi scanning will briefly turn my WiFi on then off repeatedly (shows with an indicator on top and I hadn't noticed that before). This first showed up when I installed Android Auto since it turned on my WiFi scanning option by default. As soon as I turned WiFi scanning off, the WiFi worked as it had before. It may be worth a look.
Click to expand...
Click to collapse
Yep. It was turned on, but I have it enabled since I bought this phone. Turning off neutralized my problem, but why it was broken for last few days when I haven't done anything with my phone? I rely on this feature because of localization accuracy and disabling it is just temporary fix.
edit:
Guys, one more thing:
do you have "Samsung Gear" app installed? I think this app is forcing to enable and disable wifi. Under localization it shows battery usage as high and it was updated last week
duchian said:
Guys, one more thing:
do you have "Samsung Gear" app installed? I think this app is forcing to enable and disable wifi. Under localization it shows battery usage as high and it was updated last week
Click to expand...
Click to collapse
My phone does not have the Samsung Gear app installed. I do use Samsung Pay regularly and that was also updated (engine and app). I don't know how that would relate to WiFi though.
jimmy-bish said:
I've run into the same issue. Started yesterday, which may have come with the latest PJG update... Not sure.
But it's rendered my phone pretty much useless. The constant toast message popping up, saying "Network connectivity is available" gets in the way of the keyboard and I can't type a damn thing!
Like you, I've found it's stuck with reboots and a factory reset, which makes me think it could be the firmware or modem.
Edit: Disabling WiFi Scanning stopped the errors. Root cause is still unknown, though. I've never had to disable that before...
Click to expand...
Click to collapse
Turning off WiFi scanning stops the constant switching of WiFi. I tried removing the system settings permission from all the apps that had it (even the Google app) but it doesn't seem to have any effect.
I am seeing the same issue, I did not touch my screen in the following video
Video on Dropbox
disabling "Wi-Fi scanning" in location helps.
Hi,
I had the same issue before.
What I did was(Not sure how its displayed in english):
-Settings;
-Backup and Reset
-Reset network settings
I was having constant disconnections from wifi and it solved it.
Give it a try
DiogoCDS said:
Hi,
I had the same issue before.
What I did was(Not sure how its displayed in english):
-Settings;
-Backup and Reset
-Reset network settings
I was having constant disconnections from wifi and it solved it.
Give it a try
Click to expand...
Click to collapse
Did the above solve the problem?
I am using G930F in US on ATT and encountered the same problem in past few days, where wifi kept turning on and off. Was searching this post, and found out that if i turn off wifi scanning i can get wifi to stay off (when i switched off ) and wifi on (when switched to on) and not flip back and forth.
go to settings.
- click on search
- type in improve accuracy
- select from choice
- turn off wifi scanning
Try that and hope that helps.
I have the same problem. The side effect is that it will drain the battery really fast.
As others have mentioned, after I have turned off the WiFi scanning in the location setting the problem is temporarily gone. However it should not be the solution as I really need the WiFi location to work. I don't know what is causing the bug.
P. S. I only see this problem starting from the last week or so. I leave the WiFi scanning location function on since I have bought the phone in May. Mine is Exynos version.
several Samsung devices have this issue.
I and several others have it on a note 4, and some people have also reported having this problem on S6 variants.
The problem is Google Play Services 10.0.84 version. Another cell phones with this version of Google Play Services have the same problem (ej. Google Pixel phone) but not all.
The problem is the Android Wear App. Deinstall the app and wifi works perfekt.
This issue starts with the last update of the wear app.
Hope i could help you.
Gerry65 said:
The problem is the Android Wear App. Deinstall the app and wifi works perfekt.
This issue starts with the last update of the wear app.
Hope i could help you.
Click to expand...
Click to collapse
I tried uninstalling Android Wear but it didn't make a difference. The wifi kept switching on and off.
As mentioned above, it's Google Play Services 10.0.84. Just disable wifi scanning until there is an update. Hopefully google won't take too long to push a fix.

Huawei Y9 Intermittently not recognising SIM Cards

My Huawei Y9 has recently started to intermittently stop recognising either SIM card in the dual sim slots. Once this happens I can restart the phone or set to aeroplane mode for a number of minutes and this usually resolves it for a short period before the exclamation comes again in place of the mobile reception.
I have confident of both SIM cards functioning well as I have tried them in another phone, and also tried a different SIM card in my phone and the error occurred again. So I am sure that the issue is with the phone.
I have followed the following steps but to no avail:
Restarting phone
Removing SIM cards
Checking other SIM cards
Running in Safe Mode
Clearing Android Cache via Recovery mode
Reset Network settings
Checked for IMEI (It is there when the card is working, and null when it isn't)
Have the latest updates installed
Other than a factory reset (which I don't want to do until I have exhausted all options), I am not sure what to do. The phone is only six months old and still under warranty, however it was bought in Cambodia and I am now living in Brazil so I don't think they have service options readily available here.
Any suggestions?
Oisin_B said:
My Huawei Y9 has recently started to intermittently stop recognising either SIM card in the dual sim slots. Once this happens I can restart the phone or set to aeroplane mode for a number of minutes and this usually resolves it for a short period before the exclamation comes again in place of the mobile reception.
I have confident of both SIM cards functioning well as I have tried them in another phone, and also tried a different SIM card in my phone and the error occurred again. So I am sure that the issue is with the phone.
I have followed the following steps but to no avail:
Restarting phone
Removing SIM cards
Checking other SIM cards
Running in Safe Mode
Clearing Android Cache via Recovery mode
Reset Network settings
Checked for IMEI (It is there when the card is working, and null when it isn't)
Have the latest updates installed
Other than a factory reset (which I don't want to do until I have exhausted all options), I am not sure what to do. The phone is only six months old and still under warranty, however it was bought in Cambodia and I am now living in Brazil so I don't think they have service options readily available here.
Any suggestions?
Click to expand...
Click to collapse
Hello Oisin
I'm facing the exact same issue here. It's started the day after the last update (FLA-LX1 8.0.0.124 (C185)). Please tell me if you have the same firmware.
Well, I also tried Factory reset and even flashing the same official firmware doesn't solve it. I talked online with Huawei support (from the app) they told me that It's a software issue and to do all kind of reset... But it was un vain.
From my point of view, the culprit seems to be an built-in app that ask for location or network Time. But every time it does the phone reject the sim as you said earlier. Note: It's still do it even with the location disabled (asking for network time)
I spotted the app last week, It's com.hisi.mapcon. As I'm typing this message, I decided to revoke this app authorisations to modify system parameters. I'll tell you if that solves the issue
Otherwise I'm planning to downgrade the firmware (the last step before I break this phone out of anger)
See ya
---------- Post added at 04:26 PM ---------- Previous post was at 03:55 PM ----------
Revoking the authorisations didn't make it. Now I will debloat this app... It seems kind of useless while being troublesome
For now, I just disable location. And there's a little trick to keep your signal on. While disabling location, soon after you'll get a notification tile that the phone need location enabled. At this moment the signal will disappear. Don't enable the location just keep the notification as is. And toggle the airplane mode on for 10 secs. Then toggle it off. Tadaaa! Signal is back... It'll stay on as long as you don't erase the notification or enable location .... Still, if you reboot your phone, you have to do it again... This is just a "patchwork" while waiting for a solution but it works
Mumiby2 said:
For now, I just disable location. And there's a little trick to keep your signal on. While disabling location, soon after you'll get a notification tile that the phone need location enabled. At this moment the signal will disappear. Don't enable the location just keep the notification as is. And toggle the airplane mode on for 10 secs. Then toggle it off. Tadaaa! Signal is back... It'll stay on as long as you don't erase the notification or enable location .... Still, if you reboot your phone, you have to do it again... This is just a "patchwork" while waiting for a solution but it works
Click to expand...
Click to collapse
Hi Mumiby,
Thanks for the help and reply.
I have FLA-LX2 8.0.0.126 (C636). I can't pinpoint the exact time the error began unfortunately. However your work around fixes the issues as you suggested. Thanks for that. Although as you said, it is only patchwork and not a long-term solution. Any idea if Hauwei are aware of this or likely to fix it?
Oisin_B said:
Hi Mumiby,
Thanks for the help and reply.
I have FLA-LX2 8.0.0.126 (C636). I can't pinpoint the exact time the error began unfortunately. However your work around fixes the issues as you suggested. Thanks for that. Although as you said, it is only patchwork and not a long-term solution. Any idea if Hauwei are aware of this or likely to fix it?
Click to expand...
Click to collapse
Hi.
Well, I came here on xda to post this problem because Huawei didn't react to this issue. Maybe there's not enough people complaining about it to make a move. I bought my phone in Morocco and now I'm in Congo DR. There's no Huawei Customer Care here and reporting to the online service is sort of hopeless. As I told you I'm planning to downgrade the firmware so that I can give them evidence for the bug
Mumiby2 said:
Hi.
Well, I came here on xda to post this problem because Huawei didn't react to this issue. Maybe there's not enough people complaining about it to make a move. I bought my phone in Morocco and now I'm in Congo DR. There's no Huawei Customer Care here and reporting to the online service is sort of hopeless. As I told you I'm planning to downgrade the firmware so that I can give them evidence for the bug
Click to expand...
Click to collapse
OK, just to note, I can delete the notification of location services and the SIM error does not return. Only if I restart the phone or turn on location. I have passed this information on to Huawei Cambodia also.
Oisin_B said:
OK, just to note, I can delete the notification of location services and the SIM error does not return. Only if I restart the phone or turn on location. I have passed this information on to Huawei Cambodia also.
Click to expand...
Click to collapse
Do you still have signal right now ? Maybe It's my imagination, it seems to me that when the phone asks for location it enable it for a few secs maybe to warm it up... I'm not sure about it but if the location app or the gps driver (maybe the radio) is the culprit then it does make sense. Logcat would be helpful for investigation.
I deleted the notification too. Let's see how long it last
Mumiby2 said:
Do you still have signal right now ? Maybe It's my imagination, it seems to me that when the phone asks for location it enable it for a few secs maybe to warm it up... I'm not sure about it but if the location app or the gps driver (maybe the radio) is the culprit then it does make sense. Logcat would be helpful for investigation.
I deleted the notification too. Let's see how long it last
Click to expand...
Click to collapse
Well last night the battery died and the phone was restarted. I left the location services off, and since restart the sim is working fine. So it is clear the sim not being recognised is directly related to the location services being on.
Oisin_B said:
Well last night the battery died and the phone was restarted. I left the location services off, and since restart the sim is working fine. So it is clear the sim not being recognised is directly related to the location services being on.
Click to expand...
Click to collapse
So we just have to wait an update from Huawei. Btw I still have signal without the notification... It's kind of weird because before around 20 minutes after deleting the notif' it would get back and kick out the signal .... Maybe we did find a better workaround ?
Hey Oisin
Does the workaround still work? Did you have some updates ?
Hi Mumiby,
Yes so some updates on my part. Firstly, after my last post I decided to turn on location services again to see how long it would take for the error to reappear and to gather proof of the error. Surprisingly, the error did not, and has not reappeared.
I also upgraded to the latest firmware a few days ago (.128) and all is still good.
Oisin_B said:
Hi Mumiby,
Yes so some updates on my part. Firstly, after my last post I decided to turn on location services again to see how long it would take for the error to reappear and to gather proof of the error. Surprisingly, the error did not, and has not reappeared.
I also upgraded to the latest firmware a few days ago (.128) and all is still good.
Click to expand...
Click to collapse
Well It seems like the location needed to take a break ....
On my side I still don't have any updates coming, unfortunately I still can't enable the location without network crash but the signal stay on without notification. I hope I'll get an update soon.
By the way, I noticed that there's a lot of people viewing our topic but none of them react ...
At last! Update available the .128 as you
Three days without problems After update. I think it's solved

Categories

Resources