SW2 Wont Connect to new phone - Sony Smartwatch

I've just got myself a new phone, a Note 3 clone (MTK6592). The watch worked fine with with my S2 and S4 clone but with this one, I switch on the bluetooth, the watch reports that it is connected and then as soon as this happens, the phone turns off the bluetooth. The watch remains on the 'connected' screen and doesn't budge from there nor does it respond to button or screen presses. I can only move away from this by rebooting the phone. Heeeelllp! The phone is running 4.1.
Cheers

Go into the bluetooth settings on the watch and clear any devices. Re-pair, or use NFC, it's easier.

Related

Gear S3 Frontier and Nexus 6p connection problems

Hi all,
I'm growing increasingly frustrated with this watch because of connection issues.
When I received this watch in January, I was able to set it up no problem. Everything worked great. I just had two issues-
1. The Bluetooth car system would no longer work because the phone would use the watch as the default headset.
2. Google duo would go bonkers when I was getting a call if the watch was connected.
Both of these issues were solved with a solution found here in the forums-by unchecking the option to use the watch for phone connection.
I noticed immediately after doing that that the connection became unstable. I would disconnect randomly then reconnect. As the weeks went on the disconnections became more frequent i.e. Every 2-3 minutes. Then the watch wouldn't connect anymore. Once the watch wouldn't connect anymore neither would my car. Nothing related to Bluetooth would work on my phone. My Tiles wouldn't connect anymore either.
So I went through and deleted all data and cache related to the three Samsung apps and uninstalled the apps. I deleted all Bluetooth connections. Then reinstalled the apps and connected the watch. Within an hour I was still in the same situation. (With no other things connected to Bluetooth.)
I figured out that if I restart my phone everything works again for about 20-30 minutes.
I'm at the point where I don't feel like it is worth keeping anymore. I can't have anything else connected to Bluetooth and I have to restart the phone so often that it just doesn't make sense.
After reading through the forums here it doesn't sound like this is a common problem. Is there something I am missing? Is the watch defective? Any suggestions is greatly appreciated.
Thank you.
You could well find the issue is with your phone and not the watch. I initially used my S3 with a Samsung phone that went bust. I went back to my Nexus 5 and found I had some issues and one app had disappeared from the app store. I contacted the app firm who told me that they were aware of it but it was Samsung that was blocking the app. On going back to a Samsung phone the app was available again and works fine. Can you check your S3 with a different phone?
I also have a S3 and a 6P. Disconnect the S3 Bluetooth from your phone Bluetooth settings and it should connect to your car. You should still see the "Gear S Plugin" notification if you swipe down on the the phone. You should still receive notifications on your phone but the Bluetooth will connect to your car. Connect the S3 to your phones Bluetooth again if you want to answer calls via your watch. Hope this helps.
I have the Mate 9 and the Frontier... when i enter my truck i just press airplan mode on the watch turning off all connection. bluetooth from phone to truck connects 1-2-3....
Clarification
Hi all,
Thanks for the responses. Probably because of my long rambling post there is a little misunderstanding of where I'm at now.
Right now my problem is that my phone can't stay connected to my watch. I have nothing else connected via Bluetooth to my phone. Once it can't connect anymore, I have to restart my phone in order for it to connect again. And then it only stay connected for a couple of minutes before disconnecting.
It is like the Bluetooth gets locked up on my phone by the Samsung gear apps.
Maybe it's my phone. Maybe time to get a Pixel.
Any suggestions are greatly appreciated.
Try this. I do it when I lose notifications. Go to Bluetooth on your phone. "forget your watch" it will disconnect. Reboot phone. Then re pair watch and phone after reboot using your phone and the watch (not the gear app). That usually fixes most problems for me.
Sent from my ONEPLUS A3000 using Tapatalk

[Q] Gear S3 and Samsung S8 connection problems

Hi.
Just got my S8 and tried to pair it to my Gear S3. All goes fine and both stay connected until I disable the watch audio function in the S8 bluetooth options (to not conflict with my car handsfree system).
After that, they just disconnect and don't connect anymore.
Any help out there?
Thanks!
Similar issue over here: I lose BT connection of my Gear S3 to my One+ 3T phone after a day or so. Factory reset of th ewatch does not help, in combination with ROM falsh of the phone it connects just fine but loses connection again in a day or so. Any hints what can cause this are most welcome.
I've had the same issues since getting my S3 Frontier with my S8. It "seems" that when my phone connects to some other BlueTooth source like my car and then I leave my car it doesn't want to reconnect to the Gear. I've also set my phone down, walked away (out of BT range) and its switch to connected remotely. Then when I get closer it just disconnects and sits at stand alone even through my phone is next to me.
It's driving me crazy and makes the Gear very unreliable. If I go into the Gear app and turn off "Gear Connection" then back on it connects no problem.
I've checked the battery settings, they are fine. Also the Gear and S8 are fully up to date but the problem has been there between software versions, no changes between updates.
-Allan
I am having the same problem with Gear S3 and S8. Toggle airplane mode on the phone fixes it. The problem is I don't like to do this every time they refuses to automatically connect.
I'm going to put in a support request with Samsung, this is getting ridiculous. That or I'm gonna sell it. New thing it's doing:
I put my phone on its charger.
I walk outside to let out the dog.
BlueTooth disconnects (fine). It switches to my house wireless. Its now "connected remotely".
It never switches back to bluetooth, stays connected remotely.
I leave the house the next day.
My wireless network is out of range
Gear is now "Stand Alone" with the phone 3 feet away.
Stays stand alone until I either turn off and on airplane mode (effectively turning off and on Bluetooth) or go into the gear app and turn off and on its connection.
-Allan
vseven said:
I'm going to put in a support request with Samsung, this is getting ridiculous. That or I'm gonna sell it. New thing it's doing:
I put my phone on its charger.
I walk outside to let out the dog.
BlueTooth disconnects (fine). It switches to my house wireless. Its now "connected remotely".
It never switches back to bluetooth, stays connected remotely.
I leave the house the next day.
My wireless network is out of range
Gear is now "Stand Alone" with the phone 3 feet away.
Stays stand alone until I either turn off and on airplane mode (effectively turning off and on Bluetooth) or go into the gear app and turn off and on its connection.
-Allan
Click to expand...
Click to collapse
I have this exact issue! I just purchased Gear S3 Frontier non-LTE model and have it paired to my Galaxy S8. It seems like sometimes it goes into standalone mode when I leave the bluetooth range and does not want to reconnect to bluetooth once I'm back in range until I force it to connect within the Gear app on the Phone... this is very frustration. Coming from an Android wear, I never had connectivity issues...
nitewolfgtr said:
I have this exact issue! I just purchased Gear S3 Frontier non-LTE model and have it paired to my Galaxy S8. It seems like sometimes it goes into standalone mode when I leave the bluetooth range and does not want to reconnect to bluetooth once I'm back in range until I force it to connect within the Gear app on the Phone... this is very frustration. Coming from an Android wear, I never had connectivity issues...
Click to expand...
Click to collapse
Talked to support. They said reset the S3 and if it keeps happening it's a hardware issue and I need to send it in. I highly doubt it's a hardware issue....really seems like faulty software. But I reset it, again, and I'll see what happens.
I suggest everyone having this issue does the same: http://www.samsung.com/us/support/#contact_us_for_support Maybe they don't even know it's a issue.
vseven said:
Talked to support. They said reset the S3 and if it keeps happening it's a hardware issue and I need to send it in. I highly doubt it's a hardware issue....really seems like faulty software. But I reset it, again, and I'll see what happens.
I suggest everyone having this issue does the same: http://www.samsung.com/us/support/#contact_us_for_support Maybe they don't even know it's a issue.
Click to expand...
Click to collapse
I just did the reset as well... i'll let you know if it fixes mine. If not, it's going back to Amazon... lol!
So resetting mine worked for about 3 days then I started having the same issue. Reset again, another 2 - 3 days then more problems. However my S8 just got a system update and in the release notes:
- Prevents unintended Bluetooth® disconnections with a companion Gear S3 smartwatch.
So far since the update yesterday mine has been better.....we'll see.
Same issue with my Oneplus 3 and Gear S3 Frontier.
Combination of Turning off everything on Connections on Gear s3 settings than turning on bluetooth and rebooting phone and gear s3 ussualy solves this.
But there is no logic to the steps. I coulnt pinpoint what of the above fixes it. Because its always different.
Having this problem on my OnePlus 5T. Going to phone's bluetooth settings and unpairing then pairing again seems to do the trick.
My S3 Frontier ran out of battery and shutdown, from there on, after getting charged again of course, the parring just stalled.
Normally I can slide down the top buttons and "Gear S3" is displayed under the BT icon, but not now
First I tried to turn off BT and turn on again on my S8, no success.
The I deleting the parring and pairing the watch again, no success.
Then I booted the phone, no success.
Going to BT settings on the S8 showed the gear, details showed nothing is turned on, i tried to turn on the input device, now the gear was connected on the top button BT icon... but still Samsung health says no gear device is connected.
I was just about to reset the watch, thinking "oh, now I have to setup the watch again with height, weight, etc... lovely!" then I thought I wanna try one last thing, disable BT on the watch and turn it on again. That did the trick for me!

Gear S3 and Android Auto has a disconnect problem.

Whenever I plug my phone into my car stereo to use Android Auto I get the tell-tail single buzz of the S3 going into stand-alone mode. Which is bad enough, because while Android Auto can handle text messages, I like to be able to just glance at my watch for other notifications, but then when the phone is disconnected from the car, the watch will never automatically re-connect to the phone.
If I think about it I can use the pulldown access to the gear software on the phone (while still connected to the car stereo) and re-connect it. At this point it will stay connected to the phone unless I disconnect and reconnect Android Auto to the phone which will cause the S3 to disconnect from the phone again.
Does anyone know anyway to stop the disconnect, or at least some way to get it to auto-re-connect after?
Thanks!
tobiasj42 said:
Whenever I plug my phone into my car stereo to use Android Auto I get the tell-tail single buzz of the S3 going into stand-alone mode. Which is bad enough, because while Android Auto can handle text messages, I like to be able to just glance at my watch for other notifications, but then when the phone is disconnected from the car, the watch will never automatically re-connect to the phone.
If I think about it I can use the pulldown access to the gear software on the phone (while still connected to the car stereo) and re-connect it. At this point it will stay connected to the phone unless I disconnect and reconnect Android Auto to the phone which will cause the S3 to disconnect from the phone again.
Does anyone know anyway to stop the disconnect, or at least some way to get it to auto-re-connect after?
Thanks!
Click to expand...
Click to collapse
I just noticed this... 8 was wondering why I was always disconnected from my s3....
Sent from my SM-N950U using Tapatalk
Same **** happening here too with no solution in sight. This is pretty frustrating honestly.
Sent from my SM-G965U using Tapatalk
I never had the problem of disconnecting when plugging IN for Android Auto, but I did have the problem when shutting off the car, which always caused the S3 to disconnect. The solution for that I found in another thread; unplug the phone from the head unit BEFORE shutting off the car and the watch stays connected. Obviously this doesn't relate to your issue, but in case you get it working on the front end, but find the disconnect after shutting down, remember this fix. (same issue happened on both my Galaxy S8+ and now the S9+ on the Pioneer AVH-4200NEX)
The key is to plug in your phone only after it's connected to the car Bluetooth and then unplug it before you shut off the car. I do this every time and have never had to reconnect my watch.
I have the same issue. I've gotten around it using automate. There's a script specifically for it in the automate store. Just change the ID of the watch in the flow and it should work.
Hope this helps - this was annoying me for the longest time until I tried this.

GPS does not recognize

hello, I have a problem with Samsung gear fit 2
I just bought a bicycle, for the first time, all worked well, but then, the Gear fit 2 stoped working with a GPS, when I am cycling, it does not recognize a GPS, it does not track my passed distance, the GPS is ON on my phone and on the watch to, what can I do? I reseted the watch, also I reinstalled wear app, it does not help
same problem here. it takes an eternity to get GPS, even if connected to phone. when connected to phone, GPS works, then once disconnected, it won't find it again

Gear S3 connectivity issue

Hey guys,
So I have a Gear S3 Classic and a Galzxy Note 9 on Pie OS and I'm running through a connectivity issue every once in a while.
Basically if I don't connect my watch to my phone in a day or two, the next time I try to connect it it gets stuck on the finishing pairing screen on Galaxy Wearable, if I try to connect it from the Bluetooth settings, it says connected for calls except that it won't show it as connected on the companion app.
Also when I clear data/cache of the companion app it connects instantly but it tells me that I have to reset the watch as you can see on the screenshot. I can still fully use my Gear S3 even with that error message but I can't use the Galaxy Wearable app. So each two or threee days I have to reset my watch to keep using the Wearable app correctly.
Any ideas as to why this keeps happening? I only have this issue with my Gear S3 all the other Bluetooth equipements that I use connect just fine.
Any help is appreciated.
Screenshot.

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