Hi,
Two days ago I got the official update of jelly bean 4.3 to my Samsung galaxy s3.Last night phone was dropped with in small height. Today morning I switched on the phone its worked fine. But at the evening suddenly my phone was restarted and Samsung Logo Splash Screen (Samsung galaxy S3 GT-I9300T) and Keeps rebooting. So I remove the battery and insert it after a few second. After that the phone worked fine and again the same problem happened.
if I remove the battery, phone switch off. And if I insert the battery again, phone switch on itself (without press power button) and keep restarting.
I try to open the (Home + Volume Up+ power ON) button option. But is not working. If I plug the phone to charge, gray battery shows and again restarting to charge…. (I mean, phone won’t stay in a stage).
If i try (HOme + voulme down + power On) option, phone shows the download mode for 5 seconds and restart again.
So can you please let me know it’s a software problem or hardware problem?
If it’s a software how fix it ? ( I tried the emergency firmware recovery through kies, but kies couldn’t fine my phone).
Thank You.
Related
Hi,
Two days ago I got the official update of jelly beam 4.3 to my Samsung galaxy s3. Today morning I switched on the phone its worked fine. But after 2 hours suddenly my phone was restarted and Samsung Logo Splash Screen (Samsung galaxy S3 GT-I9300T) and Keeps rebooting. So I remove the battery and insert it after a few second. After that the phone worked fine and again the same problem happened.
If I remove the battery, phone switch off. And if I insert the battery, phone switch on itself and keep restarting.
I try to open the (Home + Volume Up+ power ON) button option. But is not working. If I plug the phone to charge, gray battery shows and again restarting to charge…. (I mean, phone won’t stay in a stage).
So can you please let me know it’s a software problem or hardware problem?
If it’s a software how fix it ? ( I tried the emergency firmware recovery through kies, but kies couldn’t fine my phone)
I honesty don't know how to describe my problem so I guess I will just tell you whats happening and what I know about my phone.
My phone:
Unlocked Verizon Galaxy S3 running CM for recovery, and CyanogenMod 10 for the ROM (Updated with Odin from Jelly Bean).
The issue:
1) Whenever I press the power button the phone completely shuts off. It doesn't just go to the lock screen, it turns off.
2) The phone will not always turn back on.
3) 85% of the time when it doesn't turn on, it boots into the first splash screen and turns off.
4) When I try to put the phone into download or recovery mode the first screen will pop up for about two seconds and then the phone will turn off again. The phone will either shut down on the cancel/download screen for download mode or the first splash screen with the blue text at the top for recovery mode.
5) The other 15% of the time it will reach the CyanogenMod screen, freeze, then shut off.
6) When I put it on the charger, the stock charging icon pops up but then the phone stops charging and shuts off. (It will charge correctly some times)
These things don't just happen if I press the power button. I used a custom app to turn the phone off without the power button and the problems still occurred.
Things I've tried:
1) Replacing the battery.
2) Switching chargers.
3) Leaving the phone on the charger for a while.
4) Taking the battery out for extended amounts of time.
5) Just leaving the phone alone for a while.
No, the power button isn't stuck... I don't think it is
I am aware that the motherboard might need replaced. However, most of the cases I read about involved the phone not turning on/charging at all. If I could get the phone into recovery mode I would clear the cache and see if that worked, if not I would just factory reset the phone. If I could get into download mode, I would flash a stock firmware and be done with it.
This is my second android phone and I've never had this problem before. I did my experimenting with my old Motorola Droid so I could make sure I knew what was safe with my S3 but apparently there is something wrong.
I greatly appreciate any and all help and please do help me
[EDIT #1]
I began hitting the power button against a hard surface and 1 out of 7 times it works. Perhaps the button is stuck.
[EDIT #2]
I am now able to press the power button without the phone turning off. I will still make a back up and sync all of my important media and prepare to have to factory reset and flash a new ROM.
Just some minutes ago my S7 froze because of Focus Gallery App. I don't exactly know what it did but the phone did not respond any more.
So pressing the power button did not bring back the phone either. After searching for a bit I found a way to simulate a bettery disconnect by pressing Volume Down + Power Button.
The Phone came back up and displayed the initial boot logo. Also the blue LED is on. But nothing happens from here on. I do not come to the "Samsung" boot animation and the phone simply
does nothing. Retriying Volume Down + Power Button doesn't seem to help too. I tryed all button combinations but nothing brings the phone back.
I also cannot enter the recovery menu. So no chance to reset to default settings.
I am running a stock Android on the phone. Nothing was done by me. No custom ROM, no root, just plain Samsung Android.
Is there sill something I can do?
Edit: I just got into whats seems to be ODIN Mode??? Can I do something from here?
Oddly this happened to me last night although I may have inadvertently done it. But the only way I was able to get my phone functioning again was reflashing the OS to the phone.
How did you manage to get the phone into Odin mode? I'm having the same issue with the phone being totally unresponsive but the blue LED on.
if you can reboot your phone with the VOL Down/Power, when the screen goes black, quickly press and hold VOL Up, Home and Power. it should enter recovery. or hold Vol down, Home and Power to enter the download screen.
I have the S7 Edge (rooted, custom ROM) and it's running fine. My girlfriend's regular S7 is having the same issue though.
When she plugged it in to charge last night, she checked it a few minutes later at which point the phone had (started to) reboot. The blue notification LED was on and the screen had frozen at the 'SA' from the 'SAMSUNG' startup logo. Forced a reboot with down+power, resulting in just the blue LED (no logo this time). Phone was unresponsive (couldn't force a reboot again) so left the battery to drain overnight. The phone is completely dead today even after charging - no LED, no boot, no anything.
I'm not sure if she had the phone scheduled to perform an update overnight and it froze halfway through, but that would be my first guess. So far, no fix.
Hello,
I have a Samsung galaxy tab 2 tablet that suddenly stopped working randomly when it drained power
I tried accessing the recovery menu on it but it dosen't work
When i plug it in to charge the charging animation appears until i press the power button to turn it on and the screen goes black completely until I restart it by holding the power button again and the charging animation starts again
It's also interesting to note that when it's not charging the boot logo appears for a few seconds when turning it on then the screen goes black completly until i force restart it,
is there a way to fix this without losing my data on it? (The files on it is very important)
if not, is there a way to extract my files out of my tablet while it's in this condition?
thank you for reading and i hope we find an answer soon to this.
Hi,
I own an S22 ultra Exyonos 128gb and i'm having severe issues.
I was using the device (chrome) and it suddenly froze, and powered off. I powered back on, and it almost immediately powered off again. Since then ive been unable to power on.
I've tried force restarting, plugging into a PC with a usb-c cable and holding down volume up and power for 5-10 secs, but nothing happens. The phone simply gets stuck on the Samsung logo screen, sometimes the basic "Samsung" screen, and sometimes the "Samsung S22 ultra 5g secured by knox" screen.
Also when trying to charge with a cable, no animation to show charging pops up, ive not tried wireless charging yet.
Any idea how I can boot into recovery mode
If vol up + power doesnt work?
Thanks in advance
Can you boot into download mode (cable unplugged and device off press Vol Up and Down together and plug in cable) ? What is the screen showing after you agree to enter download mode ?
Is your device rooted or else modified in any way ? Did you do anything special prior to this behaviour ?
Hi s3axel,
thanks for replying.
yes, I can access download mode, it comes up with a Warning page saying "A custom OS can cause critical problems in phone and installed application. if you want to download a custom OS, press the volume up key"
No, the phone isn't rooted.
Nothing out of the ordinary was being done, I was just on google chrome browsing Reddit, when all of a sudden it froze, wouldn't respond to touch or power/wake button presses, and then crashed, and hasn't been able to boot u since.
I did have issues with the phone previously randomly crashing and then restarting and thought it could be malware. I booted into safe mode to see if it occurred again and if so an app could be the cause, but it didn't. I then booted normally and ran a virus scan with Samsungs in-built anti-virus software and then again with Malwarebytes, but nothing was found. it happened a few more times before stopping after a software update, so I thought nothing more of the issue until now.