[Q] snapchat not refreshing messages on my wifi - Nexus 5 Q&A, Help & Troubleshooting

so I use snapchat and recently since like almost a week ago it doesn't refresh the feed on WiFi. like it says I have a new snap, but when I open the app it doesn't show the new snap and just says could not refresh messages, please try again. but I turn on my data and it works right away, and it works on other people's WiFi, so like what's going on? how do I fix it?
thanks!

NuckFuggets said:
so I use snapchat and recently since like almost a week ago it doesn't refresh the feed on WiFi. like it says I have a new snap, but when I open the app it doesn't show the new snap and just says could not refresh messages, please try again. but I turn on my data and it works right away, and it works on other people's WiFi, so like what's going on? how do I fix it?
thanks!
Click to expand...
Click to collapse
I've had this problem before too. Try restarting the app then refresh your messages
Sent from my Nexus 4 using Tapatalk

tommypacker said:
I've had this problem before too. Try restarting the app then refresh your messages
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
I've tried everything, wiped data, reinstalled, even tried a different phone (I had to use an old gnex for a week) but nothing works. I even tried removing and re adding my Google account but still nothing works :/

NuckFuggets said:
I've tried everything, wiped data, reinstalled, even tried a different phone (I had to use an old gnex for a week) but nothing works. I even tried removing and re adding my Google account but still nothing works :/
Click to expand...
Click to collapse
Is this a custom rom or stock rom? If it's a custom rom, I suggest you try flashing a different one to see if the problem persists

tommypacker said:
Is this a custom rom or stock rom? If it's a custom rom, I suggest you try flashing a different one to see if the problem persists
Click to expand...
Click to collapse
stock Rom, everything is stock, except I'm rooted and i have adfree could that be why?

NuckFuggets said:
stock Rom, everything is stock, except I'm rooted and i have adfree could that be why?
Click to expand...
Click to collapse
I don't think so. You could try removing adfree to see if the problem is still there
Sent from my Nexus 4 using Tapatalk

tommypacker said:
I don't think so. You could try removing adfree to see if the problem is still there
Sent from my Nexus 4 using Tapatalk
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Click to collapse
yeah it wasn't it, still doesn't refresh over WiFi :/

NuckFuggets said:
yeah it wasn't it, still doesn't refresh over WiFi :/
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Click to collapse
Then its probably your WiFi network? Is it your home network? I don't know much about WiFi except when I run into your problem it's on my school WiFi which has some sort of proxy or something
Sent from my Nexus 4 using Tapatalk

tommypacker said:
Then its probably your WiFi network? Is it your home network? I don't know much about WiFi except when I run into your problem it's on my school WiFi which has some sort of proxy or something
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
yeah I'm at home, it's only with my Wi-Fi. my friend who came over yesterday and also uses snapchat said it didn't refresh their feed either. I tried using a vpn on my phone to see if it works, and it did, so Idk what's going on with my Wi-Fi/ip/whatever :/

Try the usual reboot router, update firmware if possible. You could also try selecting 2.4Ghz or 5Ghz in your phone's advanced WiFi settings.
Sent from my Nexus 5 using Tapatalk

bblzd said:
Try the usual reboot router, update firmware if possible. You could also try selecting 2.4Ghz or 5Ghz in your phone's advanced WiFi settings.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I tried that already, and I just tried the 2.4 /5ghz thing, still nothing :/

Any other networking devices on the network? And everything else works fine on your home WiFi except Snapchat?
Sent from my Nexus 5 using Tapatalk

bblzd said:
Any other networking devices on the network? And everything else works fine on your home WiFi except Snapchat?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
yeah everything works perfectly, it's only snapchat that's acting weirdly on my wifi

Me too
For the record, I am having this exact same problem. I have a Nexus 4 running an unrooted stock ROM.

i have this too
Hi guys. Im just wondering if any of you have a solution to this. I have the exact same problem. I actually reset my modem/router and snapchat worked for a couple minutes until it stopped again. Somethings is really weird.
Thanks for reply.

HTML:
In my case, the snapchat stoped working after I downloaded an app called Savemysnaps. Apparently, snapchat now blocks my IP adress. I just installed an app Hotspot shield VPN and snapchat works again on my wifi

NuckFuggets said:
yeah it wasn't it, still doesn't refresh over WiFi :/
Click to expand...
Click to collapse
Mine does the exact same thing.. and has done it since I started using snap chat!

Related

Dropping wifi

For some reason my wifes infuse always drops wifi. I tried a new router, three new roms,four new phone modems to nothing. My xperia arc can keep wifi all day. I am aware of the wifi issue but this doesn't make sense. Any help would be great.
Sent from my LT15a using XDA App
Try Going to wifi settings and press the menu button, click advanced and set the wifi sleep policy to never.
turn off your juice defender like app if you have one running
I checked the advanced settings. The policy was on never. also she doesn't have any app like juice defender. I'm at a loss
Sent from my LT15a using XDA App
I've been noticing this too. And wifi policy set to never. Turn the phone on and it's not connected. Haven't tried the dchp release yet though.
Sent from my SAMSUNG-SGH-I997 using Tapatalk
ive also have been having this problem too it is just my phone. my laptop and ipod do not do this
I refuse to believe there is nothing to do....
Sent from my LT15a arc using XDA App
iceofhavik said:
I refuse to believe there is nothing to do....
Sent from my LT15a arc using XDA App
Click to expand...
Click to collapse
What are you running? Stock or custom rom?
Sent from my SAMSUNG-SGH-I997 using Tapatalk
On stock 2.3.6 I had no issues with wifi dropping, but when I switched to a several custom ROMs, wifi would connect and disconnect every minute or so. I figured it wasn't my router, because it worked perfectly prior to flashing a custom ROM. It was driving me crazy, and I read through every post I could find and finally found a solution that worked for me. I still don't know why it works, but it does.
I had my router configured to assign static IP addresses for each device based on MAC address. The DHCP reservation expiration was always set to Never for each device. As I said, this worked fine for stock 2.3.6 (and also for Froyo previously). When I flashed either Zeus or Numas, the wifi drop and connect loop would start immediately. I changed the DHCP reservation expiration to something other than Never and to my surprise, wifi stayed connected.
So if your router is filtering by MAC address OR if you are not using a static IP connection on your phone's network settings, it might be worth a try, worked for me. I am currently running Zeus 5.2 and wifi is staying connected.
Wifi dropping due to custom rom flashing is not due to custom rom.
It is due to improper wiping.
A thoroughly clean wipe to make sure there is no residue of previous ROM will solve your wifi issues.
lol..I think I've posted about this just about in every thread at one point or another.
Look around
I have tried every rom on this site...never had a wifi problem dropping or connecting....wait I did once ...cuz I didn't toggle my wifi connection.... lol
But honestly stock or custom...always connections stable and stong...I do reboot both modem & wireless router from time to time....IMO refreshes the signals...
Now Apn...that's a different topic...I keep apn backup for that on file...
Sent from my Infuse'd with Aeon v1.1 all Blacked & Chromed out!
Actually, on Zeus my wifi drops all the time. Not when I'm using it... that never happens. But whenever it locks, it drops almost everytime... I don't know for when, or how long, but after I turn my phone back on, then it starts to reconnect... It kind of sucks.. the data at my house is... very.. EH.. 1 bar of 3.5g kind of... But.. it does ALWAYS stay connected. So there.
Sent from my A500 using Tapatalk
Ok she tried zeus the new one, had wifi problems.tried doctors ROM same thing. Now is using numas blue ROM and its improved. She still can't watch YouTube for long clips. I tried router settings yesterday and tried to see if that is causing problems. Also haven't tried wiping it completely again... Will give that a go in a few mins and report back. thanks everyone for posting on it
Sent from my LT15a arc using XDA App
Ok... Tried wiping data then fresh install.nothing same thing. I looked at router settings. Everything looks ok. ps3, two computers and two cell phones never lose wifi.. Just her infuse...
Sent from my LT15a arc using XDA App
I've had good luck with the AT&T Smart WiFi app. I set up "My Spots" on it & it stopped dropping my home & work connections.
Radiotsar said:
I've had good luck with the AT&T Smart WiFi app. I set up "My Spots" on it & it stopped dropping my home & work connections.
Click to expand...
Click to collapse
Just tried that app... Same thing
Sent from my LT15a arc using XDA App
I'm also experiencing wifi dropping. Happened with zeus 5.2 and now 6. And yes, I did a complete wipe both times and sleep is set to never. Any more ideas?
wolfen69 said:
I'm also experiencing wifi dropping. Happened with zeus 5.2 and now 6. And yes, I did a complete wipe both times and sleep is set to never. Any more ideas?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1437548
post #2 or further
qkster said:
http://forum.xda-developers.com/showthread.php?t=1437548
post #2 or further
Click to expand...
Click to collapse
Thanks for the info. I've tried just about everything, but nothing seems to work. Btw, I thought I would try the R3velation rom, and it's the same thing thing on that. I guess I'm just going to have to live with it.
wolfen69 said:
Thanks for the info. I've tried just about everything, but nothing seems to work. Btw, I thought I would try the R3velation rom, and it's the same thing thing on that. I guess I'm just going to have to live with it.
Click to expand...
Click to collapse
fwiw, wifi drop is prob from "unclean" flash.
prior to flash, wipe and format system/data/cache.

[Q] data stops working

I seem to be having a problem where my data connection stops working and I need to reboot the phone in order for it to start working again. I can still make calls and send sms but if I try to access the market on go on the internet for example, it doesn't work (even if I try wireless) I've tried different roms, different modems and the problem keeps coming back. Does this happen to anybody else? Does anybody know of a fix for this? It's as if the phone goes into a sleep mode and then won't fully wake up.
SMaximus7 said:
I seem to be having a problem where my data connection stops working and I need to reboot the phone in order for it to start working again. I can still make calls and send sms but if I try to access the market on go on the internet for example, it doesn't work (even if I try wireless) I've tried different roms, different modems and the problem keeps coming back. Does this happen to anybody else? Does anybody know of a fix for this? It's as if the phone goes into a sleep mode and then won't fully wake up.
Click to expand...
Click to collapse
Have you tried an odin? Different sim? I think you did everything else all good.
Sent from my SAMSUNG-SGH-I997 using Tapatalk
Erik_T said:
Have you tried an odin? Different sim? I think you did everything else all good.
Sent from my SAMSUNG-SGH-I997 using Tapatalk
Click to expand...
Click to collapse
I've done odin, but have not done the sim. You really think the sim would do this?
Sim card will do it.
Sent from my MB865 using xda premium
SMaximus7 said:
I've done odin, but have not done the sim. You really think the sim would do this?
Click to expand...
Click to collapse
Yes. And people like when you hit their thanks button. Nice way to show thanks.
Sent from my SAMSUNG-SGH-I997 using Tapatalk
Erik_T said:
Yes. And people like when you hit their thanks button. Nice way to show thanks.
Sent from my SAMSUNG-SGH-I997 using Tapatalk
Click to expand...
Click to collapse
Thank you. Unfortunately, the xda app doesn't have a thanks button (it should). But now that I'm on here, everybody gets a thanks. The "people" got thanked twice because he complained.
thanks again for the help. As soon as I get a chance I'm passing by an ATT store to replace the sim, this is really annoying

Is Netflix working for anyone

Always got a connection error since day01
Sent from my GT-N8013 using xda premium
Works fine for me. Go into Applications and clear cache etc.
Sent from my GT-N8013 using Tapatalk 2
mitchellvii said:
Works fine for me. Go into Applications and clear cache etc.
Click to expand...
Click to collapse
+1
It's been always working for me, except occasional issues specifically related to CM10. (Netflix tends to be the worst-case stress test for AOSP firmwares.)
There was one case where it would just crash on startup - clearing data fixed that.
Mine is working, even after accidentily updating. From what i've read, i won't update on my sgs3 because it takes away LTE/4G viewing and you can now only view in wifi mode. If this is incorrect please someone correct me.
It used to work very well, however lately I can open the app, search for the show i wanna watch, but when I touch it to select it, it just sits there, doing nothing. The app doesn't freeze, as I can back out of the search, but it just doesn't let me load the seasons/episodes.
Sent from my Galaxy Nexus using xda premium
ngocdao said:
Always got a connection error since day01
Sent from my GT-N8013 using xda premium
Click to expand...
Click to collapse
Has always worked well here. Haven't needed to clear cache either....yet? lol
cbutt said:
It used to work very well, however lately I can open the app, search for the show i wanna watch, but when I touch it to select it, it just sits there, doing nothing. The app doesn't freeze, as I can back out of the search, but it just doesn't let me load the seasons/episodes.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I actually had this happen on my gray version. I quit the application (force close if i had to) and restarted. When netflix started it would be in portrait mode, but then it would play in landscape
Sent from my GT-N8013 using xda app-developers app
Cache cleaned, removed and reinstalled updates, nothing helps. It was fine until the 9/6 update. Great.
Mine works fine too... maybe its time to factory reset if the problem persist and hope it fixes it.
junrider said:
Mine works fine too... maybe its time to factory reset if the problem persist and hope it fixes it.
Click to expand...
Click to collapse
Thanks, but no. I'd rather live without search until they do the next update.
Hi guys,
I totally forgot about "Delete Data" option ... relogged in and everything works lovely! thanks.
sledgie said:
Mine is working, even after accidentily updating. From what i've read, i won't update on my sgs3 because it takes away LTE/4G viewing and you can now only view in wifi mode. If this is incorrect please someone correct me.
Click to expand...
Click to collapse
open Netflix after the update, and go into settings to uncheck the option for "Wifi only"
Oddly enough, Netflix won't let me search/watch sons of anarchy. Every other search seems fine. Not sure what that's about...
Sent from my GT-N8000 using xda premium

Orange Network Bars! HELP

I decided to root my handset yesterday, all went well and that handset has been rooted successfully. I've kept it entirely stock, no ROM or kernels. I am experiencing what seems to be a connectivity issue. If I connect to WiFi my signal bars turn white, indicating a connection to the Google servers however, when I disconnect my signal bars turn orange.....full HSDPA signal but are orange.....stranger still that I am actually able to connect to the internet with no issues. I've searched and people are saying that the orange signal bars indicate no connection to Google servers and in turn this means no internet connection? Does anybody know of a fix or have an explanation? All was well before I rooted and unlocked the boot loader.
Sent from my Nexus 5 using xda app-developers app
Rooting can't cause this. Can you receive gmail?
That's exactly what I thought! I've rooted handsets before and never had an issue connecting to Google servers etc. Yeah I can receive gmail, but I need to do it manually, it doesn't seem to be pushed through like before. I thought at first it was an issue with the APN but I've checked and reset it to default, still getting these damn orange bars. The arrows at the side suggest I am sending/receiving data though......I've attached a PIC.
Sent from my Nexus 5 using xda app-developers app
I thought the orange bars there indicate that you're roaming.
Orange bars means that its not connected to Google servers.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Orange means you are not connected to the internet.
Try reset your wireless router/setting.
gamepois0n said:
Orange means you are not connected to the internet.
Try reset your wireless router/setting.
Click to expand...
Click to collapse
Orange bars means that you are not connected to Google servers and cant receive notifications, it does not necessarily mean that you are not connected to the internet.
Try doing a factory reset.
go to accounts
remove your google account
once u do it may ask to enter a backup account
re enter your google credentials
reboot
chaco81 said:
go to accounts
remove your google account
once u do it may ask to enter a backup account
re enter your google credentials
reboot
Click to expand...
Click to collapse
If Chaco81's solution works, please let me know.
As several others have mentioned to you, it means you are not connected to Google services. This happens to me randomly, and I have yet to find a solution. Sometimes I just wait it out, and it magically starts working again after a few minutes. Sometimes I reboot, and that seems to work 75% of the time, but because it isn't 100%, it makes me think it's no different than waiting it out, it just makes me feel like I'm doing something. This has happened to me on various ROMs (including stock) on my Nexus 4, Moto X, and Nexus 5. It is very frustrating, and I can't seem to locate a cause or a fool-proof solution other than waiting.
EDIT
richard_cantwell said:
Orange bars means that you are not connected to Google servers and cant receive notifications, it does not necessarily mean that you are not connected to the internet.
Try doing a factory reset.
Click to expand...
Click to collapse
I highly discourage doing a factory reset for this problem, especially if you have no backup program like Helium or Titanium. I have never had to do a factory reset for this problem to correct itself, and seeing as it happens to me randomly no matter the device or ROM (and I always do a full wipe moving between ROMS), I do not think this is actually a solution. I think this is just like what I consider rebooting, it doesn't fix the problem, it just adds time in between the problem starting and the problem stopping naturally. Even if it is a 100% sure-fire fix, it will take much longer to reset and fix everything back to how you want it than to just wait it out.
craigbailey1986 said:
Orange bars means that its not connected to Google servers.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Easiest way to fix it is to get on a WiFi connection. Once it connects to WiFi Google will sync and then turn off WiFi and you will have white bars. This tends to happen to me when my data coverage is low and speeds are down. I don't think the slow speed is able to reach Google servers thru the downlink. Just my thought but I have no clue.
Sent from my Nexus 5 using XDA Premium 4 mobile app
jaimeletelierhay said:
That's exactly what I thought! I've rooted handsets before and never had an issue connecting to Google servers etc. Yeah I can receive gmail, but I need to do it manually, it doesn't seem to be pushed through like before. I thought at first it was an issue with the APN but I've checked and reset it to default, still getting these damn orange bars. The arrows at the side suggest I am sending/receiving data though......I've attached a PIC.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
From the look of your notification shade, you are obviously not using the stock ROM. What else has been done to your device?
Without more info on your phone, its tough to give solutions.
Sent from my Nexus 5 using Tapatalk
It is completely stock ROM with xposed and gravitybox installed. Apart from that, its pure stock. Even at that the only things I have activated with gravitybox is the notification shade and circle battery mod. Nothing has been touched in way of kernels, radios, WiFi, telephony tweaks etc. Really don't fancy having to reset my device entirely, thanks for the suggestion but I'm not planning on restoring it back and setting it up all over again. As for the WiFi suggestion, it worked for 3min 27sec (yes I timed it) but then, low and behold, the orange bars were back. I've been reading on some Google forums that its an issue in 4.4.2 but it was working fine prior to me rooting. I even put it in to safe mode to see if it was an installed app that was affecting it but that turned up nothing.
Sent from my Nexus 5 using xda app-developers app
^ OK thanks for clarifying. There are many potential reasons for this issue, so it is hard to track down.
Do you have other android devices? Do those work without issue, in your area, over your cellular connection?
If so, the problem isnt related to your Google account, or your cellular carrier, and must be device related.
If its device related, don't do a factory reset. Instead back up everything you care about and flash a factory image.
Sent from my Nexus 5 using Tapatalk
The signal actually came back and turned white for the rest of the day. Then it dropped out to orange again. Think I'll hang on to things the way they are right now and persevere with it and hope that 4.4.3 comes with a fix. Thanks.
Sent from my Nexus 5 using xda app-developers app
I'm getting the same thing on Sprint too. I wonder if it is a DNS thing?
Sent from my Nexus 5 using xda app-developers app
MrObvious said:
I'm getting the same thing on Sprint too. I wonder if it is a DNS thing?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
I'm on T-Mobile UK, well EE, as it's now known. The issue doesn't SEEM to be affecting things but I honestly can't be sure. In saying that I'm having to manually refresh my gmail and Google now notifications aren't displayed as often as before. There seems to be a few posts online about people with similar issues so there's every chance it is a DNS issue.
Sent from my Nexus 5 using xda app-developers app
not sure if this is a cell phone thing because I also get this on my 2013 nexus 7 wifi only and my N5 on T-Mobile. But I still have internet and notifications. I'm starting to think its just google running some kind of maintenance...
boxcar8028 said:
not sure if this is a cell phone thing because I also get this on my 2013 nexus 7 wifi only and my N5 on T-Mobile. But I still have internet and notifications. I'm starting to think its just google running some kind of maintenance...
Click to expand...
Click to collapse
That's interesting......its only been over the past few days. Maybe prepping for the 4.4.3 release, but then again, that's more than likely wishful thinking. Odd how you get it on ur nexus 7 as well as ur nexus 5 on t-mobile
Sent from my Nexus 5 using xda app-developers app
jaimeletelierhay said:
That's interesting......its only been over the past few days. Maybe prepping for the 4.4.3 release, but then again, that's more than likely wishful thinking. Odd how you get it on ur nexus 7 as well as ur nexus 5 on t-mobile
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
yeah, Im running CM11 and stock 4.4.2 rooted, unlocked and with run time ART on N7 and N5. I see this on both ROMs. On stock the icons turns orange for cell and wifi. But on CM11 the wifi icon would change to have a line running through it. I think its the same but with different icons. Both would act the same but both seems to have no advert effect for me tho.

Can't connect to google while on 4G

Having a little trouble accessing google servers while on 4G. I went and tested the nV m8 rom, which worked good. But now when I attempt to completely wipe my device and try another rom for some reason when I get to the part to log into my google account it just hangs there. The only way to get it to connect is while I am on wifi. But as soon as I disconnect the wifi I can no longer access my gmail or the play store. I tried wiping everything even data but it still doing this, is there something I need to do to get this working again? Or better yet has anybody ever heard of this problem before?
Apparently google is having issues
Sent from my HTC6525LVW using XDA Premium 4 mobile app
izzaeroth said:
Apparently google is having issues
Sent from my HTC6525LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Im hoping it is just google that is having problems. I tried it with my other 2 gmail accounts and still the same problem it just hangs until I put my wifi on and then it connects no problem.
boricua95 said:
Im hoping it is just google that is having problems. I tried it with my other 2 gmail accounts and still the same problem it just hangs until I put my wifi on and then it connects no problem.
Click to expand...
Click to collapse
Ok good, I thought it was something with my device but this confirms the problems others are having.
http://downdetector.com/status/google

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