nexus huge problem - Nexus 5 Q&A, Help & Troubleshooting

Hi everyone . I have been using nexus from about a month now.
Yesterday my phone went completely mad .
I had just come back from washroom and tried unlocking the screen .
My phone didn't even register my touch . the emergency call started itself. Buttons got pressed on it own on my pin screen . it took me ten tries to even enter my own phone . then the home screen wasn't responding. The touch went off calibrated . I tried switching off and on . tried touching power off . airplane mode started and was switching on and off . I finally got it to power off . then restarted it again . no use. Same thing. Tried again. Same . and again. Same .
Finally with great difficulty logged back in my phone and did a factory reset. That too buttons kept pressing itself . I dunno why this happened. I haven't dropped it or anything. I lost all my data . even after the reset it doesn't feel.like it felt first .
Did this happen to anyone else ?? Please help .

Did you get it wet in the washroom?
Sent from my Nexus 5

noo
No. I have a screen guard and a cover protecting it. This isnt my first smartphone. I had xperia x10 for three years before this ....
Sent from my Nexus 5[/QUOTE]

Sounds to me like your phone needs an exorcism.

Sounds to me like moisture got to it somehow. Condensation maybe? Only thing i can think of that would cause random and erratic touchscreen input.

theMoiz94 said:
No. I have a screen guard and a cover protecting it. This isnt my first smartphone. I had xperia x10 for three years before this ....
Sent from my Nexus 5
Click to expand...
Click to collapse
[/QUOTE]
A screen guard and case will not protect the device from water damage. I agree with earlier comments, to me it sounds like it's wet.

A screen guard and case will not protect the device from water damage. I agree with earlier comments, to me it sounds like it's wet.[/QUOTE]
My hand was wet . but how can water enter due to it ? I'll go check it out. I have warranty. Lol for a moment I thought my phone was hacked and someone was controlling it .

Steam from a shower or bath is enough to ruin the phone.. It doesn't have to physically get water drops on it.
Sent from my Nexus 5 using Tapatalk

Derekwolfee said:
Steam from a shower or bath is enough to ruin the phone.. It doesn't have to physically get water drops on it.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
What this guy said.
Turn it off and come back in a couple days. You should have done this in the first place but hey, woulda, coulda, shoulda, you didn't know. Hope it works for you otherwise it's RMA time.

Try putting it into a bowl of rice for a few nights. This generally pulls all of the moisture out. It definitely sounds like you got some moisture in there somehow.
I've also read somewhere that putting your phone in a bowl of metho will pull out moisture. But do not quote me on that haha.
Sent from my Nexus 5 using xda app-developers app

abra5umente said:
I've also read somewhere that putting your phone in a bowl of metho will pull out moisture. But do not quote me on that haha.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
What the hell is metho?

marleyfan61 said:
What the hell is metho?
Click to expand...
Click to collapse
Methylated Spirits? Lol
Sent from my Nexus 5 using xda app-developers app

abra5umente said:
Methylated Spirits? Lol
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Methanol?
Sent from my HTC Desire using xda app-developers app

theMoiz94 said:
A screen guard and case will not protect the device from water damage. I agree with earlier comments, to me it sounds like it's wet.
Click to expand...
Click to collapse
My hand was wet . but how can water enter due to it ? I'll go check it out. I have warranty. Lol for a moment I thought my phone was hacked and someone was controlling it .[/QUOTE]
Google or LG does not cover water damage
Sent from my Nexus 5

Chromium_ said:
Methanol?
Sent from my HTC Desire using xda app-developers app
Click to expand...
Click to collapse
No, methanol is added to ethanol to make methylated spirits lol
Sent from my Nexus 5 using xda app-developers app

theMoiz94 said:
Hi everyone . I have been using nexus from about a month now.
Yesterday my phone went completely mad .
I had just come back from washroom and tried unlocking the screen .
My phone didn't even register my touch . the emergency call started itself. Buttons got pressed on it own on my pin screen . it took me ten tries to even enter my own phone . then the home screen wasn't responding. The touch went off calibrated . I tried switching off and on . tried touching power off . airplane mode started and was switching on and off . I finally got it to power off . then restarted it again . no use. Same thing. Tried again. Same . and again. Same .
Finally with great difficulty logged back in my phone and did a factory reset. That too buttons kept pressing itself . I dunno why this happened. I haven't dropped it or anything. I lost all my data . even after the reset it doesn't feel.like it felt first .
Did this happen to anyone else ?? Please help .
Click to expand...
Click to collapse
I had a samsung nexus s and whenever there's moisture on the screen (mostly sweat), it randomly presses anything. So I wipe it off and leave it for a few minutes, then it's back to normal. Didn't happen yet on my N5 though.

theMoiz94 said:
A screen guard and case will not protect the device from water damage. I agree with earlier comments, to me it sounds like it's wet.
Click to expand...
Click to collapse
My hand was wet . but how can water enter due to it ? I'll go check it out. I have warranty. Lol for a moment I thought my phone was hacked and someone was controlling it .[/QUOTE]
Google doesn't cover water damage
Sent from my Nexus 5

Related

Problem with screen--water damage?

So I dropped my phone on a wet floor. I wiped it off and it seemed fine. Next day, after some normal use, I turn on the screen and only the capacitive buttons turn on, not the screen itself. I hold down the power button to reset, and its still like that. The phone works and incoming calls/alarms still sound, i just have no way to answer them. Later I managed to get the screen to come on by literally smacking the phone (it filickers a bit during the smacking process). Yet after any substantial movement it goes blank again. This process repeats a few times until smacking is no longer any use.
I'm guessing some water seeped in and caused damage but I really don't know. I'd like to replace the screen yet i'm not sure if that will do the trick. Any ideas?
Thanks!!!
If smacking it achieves results, then smack it:thumbup:
Sent from my HTC One XL using xda premium
18th.abn said:
If smacking it achieves results, then smack it:thumbup:
Sent from my HTC One XL using xda premium
Click to expand...
Click to collapse
while that sounds funny and did work for a bit it doesn't work any more
b3nman said:
while that sounds funny and did work for a bit it doesn't work any more
Click to expand...
Click to collapse
The rice trick is your best option. I've had mixed results over the years with it.

Dead Pixels !? Please Help !!!

All was going well with me and my sensation, once my phone got dropped on hard surface and now splash of green dots (dead pixels?) are appearing on the screen.
Help me to sort it out, I'm not liking to see my sensation in this condition.
Screen shot attached.
sssurfer said:
All was going well with me and my sensation, once my phone got dropped on hard surface and now splash of green dots (dead pixels?) are appearing on the screen.
Help me to sort it out, I'm not liking to see my sensation in this condition.
Screen shot attached.
Click to expand...
Click to collapse
Mine was worst than this! I had black patch on it, the service centre guys asked me for screen replacement worth 3.5k, but i dunno it vanished in 30-45 days.Hope that happens with yours as well :good:
vinit91 said:
Mine was worst than this! I had black patch on it, the service centre guys asked me for screen replacement worth 3.5k, but i dunno it vanished in 30-45 days.Hope that happens with yours as well :good:
Click to expand...
Click to collapse
30-45 days !!
Okay hope so.
you did any special care or treatment to your mobile meanwhile ?
(Like someone told me to put it in Freezer for a minute to remove dead pixels !!)
sssurfer said:
30-45 days !!
Okay hope so.
you did any special care or treatment to your mobile meanwhile ?
(Like someone told me to put it in Freezer for a minute to remove dead pixels !!)
Click to expand...
Click to collapse
HAHA...!! That might be sarcastic reply from the suggester, dont try to do that and i didnt take any special care for that as it was not interfering in my work, and it vanished slowly like a wound would heal
As stupid as it may sound the freezer solution actually works ..just Google ..dead pixels freezer xda ...you'll get tons of successful results ..
Also I myself used this solution thrice on my device ..I got same dead pixels after it has fallen
If you got those dead pixels after a fall then I bet my RC status on this solution that it works
Now what you need to do is
1. Remove battery, sdcard and sim card from the phone
2. Tightly wrap a polythene bag or any other plastic bag such that not even a single drop of water can enter it ( I used rubber bands to keep the wrapped bag intact )
3. Keep the phone in freezer for 6-7 hours ( or for a night )
4. After that take out the phone ..leave the phone outside for 15-20 minutes to let it go to room temperature
5. Pop in necessary stuff and turn on the phone and see the magic
Note: after the above process even if a single dead pixel was left keep the phone back in freezer for another hour ..because if you start using the phone with that single dead pixels ..all the other dead pixels starts coming back during the time you use the phone
Sent from my Nexus 7 using XDA Premium 4 mobile app
ganeshp said:
As stupid as it may sound the freezer solution actually works ..just Google ..dead pixels freezer xda ...you'll get tons of successful results ..
Also I myself used this solution thrice on my device ..I got same dead pixels after it has fallen
If you got those dead pixels after a fall then I bet my RC status on this solution that it works
Now what you need to do is
1. Remove battery, sdcard and sim card from the phone
2. Tightly wrap a polythene bag or any other plastic bag such that not even a single drop of water can enter it ( I used rubber bands to keep the wrapped bag intact )
3. Keep the phone in freezer for 6-7 hours ( or for a night )
4. After that take out the phone ..leave the phone outside for 15-20 minutes to let it go to room temperature
5. Pop in necessary stuff and turn on the phone and see the magic
Note: after the above process even if a single dead pixel was left keep the phone back in freezer for another hour ..because if you start using the phone with that single dead pixels ..all the other dead pixels starts coming back during the time you use the phone
Sent from my Nexus 7 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thanks ! will try this out tonight when I get home.
btw were Your dead pixels also as worst as mine ?? and after this procedure did they ever came back ?? Just curious.
sssurfer said:
Thanks ! will try this out tonight when I get home.
btw were Your dead pixels also as worst as mine ?? and after this procedure did they ever came back ?? Just curious.
Click to expand...
Click to collapse
Worse? They were worst in my case.. Covered half of screen and I kept the phone in freezer for two nights.. To completely remove them.. And this means yes the process removed the dead pixels completely
Btw iirc I made a post with screenshots of screen with before freezer and after freezer conditions long ago
Sent from my HTC Sensation 4G using XDA Premium 4 mobile app
Freezer solution helped me...
Sent from my HTC Sensation using XDA Premium 4 mobile app
UPDATE !
ganeshp said:
As stupid as it may sound the freezer solution actually works ..just Google ..dead pixels freezer xda ...you'll get tons of successful results ..
Also I myself used this solution thrice on my device ..I got same dead pixels after it has fallen
If you got those dead pixels after a fall then I bet my RC status on this solution that it works
Now what you need to do is
1. Remove battery, sdcard and sim card from the phone
2. Tightly wrap a polythene bag or any other plastic bag such that not even a single drop of water can enter it ( I used rubber bands to keep the wrapped bag intact )
3. Keep the phone in freezer for 6-7 hours ( or for a night )
4. After that take out the phone ..leave the phone outside for 15-20 minutes to let it go to room temperature
5. Pop in necessary stuff and turn on the phone and see the magic
Note: after the above process even if a single dead pixel was left keep the phone back in freezer for another hour ..because if you start using the phone with that single dead pixels ..all the other dead pixels starts coming back during the time you use the phone
Sent from my Nexus 7 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Tried the freezer technique, left the Mobile in freezer for 8 hrs.
Dead pixels are certainly reduced but not completely vanished.
So I put it back in again. :good:
BTW @ganeshp, How many times you did this to get rid of ur problem with pixels ?
sssurfer said:
Tried the freezer technique, left the Mobile in freezer for 8 hrs.
Dead pixels are certainly reduced but not completely vanished.
So I put it back in again. :good:
BTW @ganeshp, How many times you did this to get rid of ur problem with pixels ?
Click to expand...
Click to collapse
Twice only one time and all the pixels were gone.
And once I have to keep the phone in freezer twice to get rid of them
Sent from my Nexus 7 using XDA Premium 4 mobile app
your screen is not so bad...
Отправлено из моего SGP321 с помощью Tapatalk
Volodimirrr said:
your screen is not so bad...
Отправлено из моего SGP321 с помощью Tapatalk
Click to expand...
Click to collapse
lol
@sssurfer the dead pixels gone yet?
Sent from my HTC Sensation 4G using XDA Premium 4 mobile app
Volodimirrr said:
your screen is not so bad...
Отправлено из моего SGP321 с помощью Tapatalk
Click to expand...
Click to collapse
U broke the Gorilla !! :silly:
ganeshp said:
@sssurfer the dead pixels gone yet?
Sent from my HTC Sensation 4G using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Not yet completely.
Its getting away, but slowly. So I'm still keeping it in freezer. By its progress may be in a day or two it will be fine. (I hope so) :good:
Thanks again !
Completely fine now... No more dead pixels. Freezer technique works.
i m a little bit confused, how putting phone in freezer fix the dead pixels??
Op, screenshot now?
stillsober said:
Op, screenshot now?
Click to expand...
Click to collapse
This!
I did it on my phone twice! which is now being used by my brother
There are countless examples.. Just Google for "freezer dead pixels xda" you'll get countless results.. With screen shots on various phones.. I said various phones because this procedure works for any device having an ips panel
Sent from my Nexus 5 using XDA Premium 4 mobile app

[HELP] LCD Problem (cracked screen)

hi guys,weeks ago i dropped my phone and the screen was cracked (the phone was dropped on the screen side hitting the floor),
yes, the phone is still working and everything seems to be fine except the screen, there was dark lines here and there inside the screen.
there is this thing that worries me that the screen might no longer going to work anymore, i dont know, maybe sooner or later because the cracks seems to becoming worst day by day.
attached together is the figure of this phone screen condition.
is there anything i can do to fix the screen?
ahmy said:
hi guys,weeks ago i dropped my phone and the screen was cracked (the phone was dropped on the screen side hitting the floor),
yes, the phone is still working and everything seems to be fine except the screen, there was dark lines here and there inside the screen.
there is this thing that worries me that the screen might no longer going to work anymore, i dont know, maybe sooner or later because the cracks seems to becoming worst day by day.
attached together is the figure of this phone screen condition.
is there anything i can do to fix the screen?
Click to expand...
Click to collapse
Did you try with fridge method? Eject the battery putting the phone in a plastic bag and left it in the fridge for a night. and that try if it healed
If is not ccompletly healed that back to the fridge
Mile_zdr said:
Did you try with fridge method? Eject the battery putting the phone in a plastic bag and left it in the fridge for a night. and that try if it healed
If is not ccompletly healed that back to the fridge
Click to expand...
Click to collapse
seriously? does this trick work? i'll try it,put in the freezer part or the another part?
ahmy said:
seriously? does this trick work? i'll try it,put in the freezer part or the another part?
Click to expand...
Click to collapse
I haven't tried (thanks God ) but very users have confirmed that its working..you can give a try..so eject your battery put the phone in good closed plastic bag for over night that see if haves any improvements
Sent from my HTCSensation using xda app-developers app
Mile_zdr said:
I haven't tried (thanks God ) but very users have confirmed that its working..you can give a try..so eject your battery put the phone in good closed plastic bag for over night that see if haves any improvements
Sent from my HTCSensation using xda app-developers app
Click to expand...
Click to collapse
the freezer part or the normal cold ?
ahmy said:
the freezer part or the normal cold ?
Click to expand...
Click to collapse
Frezer
Sent from my HTCSensation using xda app-developers app
Nice trick :thumbup:
It worked for me long back.
Sent from my HTC Sensation using xda app-developers app

[Q] Yet another Nexus 5 dunked in water. Trouble shooting help please.

Little toddler nephew threw it in a pitcher of water. Sister dried it with a blow dryer and she couldn't get it started to so asked me to try so here I am. She tried to turn it on once about a MONTH ago but nothing since. I'm not sure where to start the trouble shooting so any help would be appreciated. I've taken apart a few devices so I'll be doing that shortly as well.
1) I THINK it's charging but there's no charge indicator at all. A red light came on the first time I plugged it in very briefly but it never came back on again. I'm guessing it's not the battery.
2) I've tried all the button combo to try to get it in various modes, no joy here.
3) The phone vibrates when I hold the power button ( or various button combo ) but the screen doesn't come on.
4) Computer ( Win 8) sees the phone as Nexus 5 but when I click on it, it's blank. The properties show me, LGE, Firmware 1.0, and its serial number. Power source: Battery
5) Several times that I've tried the button combos it would play a little jingle. I'm guessing it's a default LG jingle.
Any suggestions on what the problem will be ? I will probably dunk the thing into alcohol once I take it apart. I'm guessing the display would be the obvious guess but it's a bit pricy to buy just to find out that it's not the screen.
Thanks .
Ahh.. Aren't you suppose to NOT turn it on? You shouldve disassembled it first and extracted the battery then clean and dry. I surely hope it hasn't caused any short circuits from all those multiple tries.
Also the Nexus 5 does not produce any boot sounds.
Sent from my Nexus 5 using Tapatalk
1) hairdryer - big no. Made it worse.
2) turning it on - big no. Made it worse
In short, don't waste any time on this handset
Sent from my Nexus 5 using Tapatalk
If you didnt let it dry for at least 24hr min before turning it, then its as good as dead... you maybe be lucky that half the things work but over time, you will find it frustrating not having able to use the full features..
i hope the next nexus is water resistant
rootSU said:
1) hairdryer - big no. Made it worse.
2) turning it on - big no. Made it worse
In short, don't waste any time on this handset
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
bushako said:
Ahh.. Aren't you suppose to NOT turn it on? You shouldve disassembled it first and extracted the battery then clean and dry. I surely hope it hasn't caused any short circuits from all those multiple tries.
Also the Nexus 5 does not produce any boot sounds.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
gd6noob said:
If you didnt let it dry for at least 24hr min before turning it, then its as good as dead... you maybe be lucky that half the things work but over time, you will find it frustrating not having able to use the full features..
Click to expand...
Click to collapse
Agreed, but like I said it's not mine. I'm still on a trusty Samsung Galaxy 1.
I'm going to pry it apart just to see.
It may still be able to be saved. Open the device up, take a soft tooth brush and some rubbing alcohol, scrub the whole board, breaking away any corrosion that started to build up. If there are any black scorch marks on the connections, then take a pencil eraser and use that to help get those off.
I've heard of using rice to help absorb moisture in cases like his. Might not help now but can anyone confirm if this is maybe a good idea for anyone else faced with a similar problem?
Sent from my Nexus 5 using xda app-developers app
Bag of rice is the immediate first action to take after water
Sent from my Nexus 5 using Tapatalk

[Completed] Need Help

Hello, lately i accidently drop my phone to water, and now the screen won't detect any finger movement. is there any idea how can operate my phone from my pc? or how can i fix it? sorry for bad english. Thanks
supermusa said:
Hello, lately i accidently drop my phone to water, and now the screen won't detect any finger movement. is there any idea how can operate my phone from my pc? or how can i fix it? sorry for bad english. Thanks
Click to expand...
Click to collapse
Hi, thank you for using XDA Assist. If you dropped your phone in water the first thing you should do is turn it off and take the battery out, if that's possible. Then put in a bag with dessicant or rice for over 24 hours so it dries out. Even doing that there's a good chance that your phone won't right again.
You never mentioned what phone you have so I can't direct you to more information.
Sent from my Nexus 9 using XDA Free mobile app
It's been 3 days now, i never put it in a bag of rice before. any chance if i do it now?
supermusa said:
It's been 3 days now, i never put it in a bag of rice before. any chance if i do it now?
Click to expand...
Click to collapse
I'm sure it's too late. The damage has been done. And unfortunately, trying to repair a water damaged phone is a fools errand as it's a crap shoot trying to determine what should be replaced. It's better to just get a new phone than putting potentially endless money in fixing the old one.
Sent from my Nexus 9 using XDA Free mobile app

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