'Ok Google' spontaneous open when using Google Music All access - Moto G Q&A, Help & Troubleshooting

Hi,
Recently started the trial of Google play music all access.
I have the Google Now apps installed so My Moto G has the full 'OK Google' functionality going on.
For some reason, the phone 'beeps' and opens up voice search for no reason 80% of the time when a new track starts, or if I skip a track.
Does anyone know why this is, This is usually when a quiet instrumental is playing at the beginning of a song so It's not being driven by someone saying 'ok google' in the song ..
Any thoughts whats going on. I don't want to disable voice because its actaully very useful when driving to control google maps, etc.
cheers

I had this same problem with the general Play music when listening through earphones. However after the application update a few days ago, I haven't found it again.
Maybe you can consider updating if you have not already.

its updated. I'll try uninstalling and reinstalling it.

helppme said:
its updated. I'll try uninstalling and reinstalling it.
Click to expand...
Click to collapse
unistalled updates, reinstalled and the problem so far seems to have gone away. cheers for the help

try this
google search > settings > phone search > uncheck play music/ movies

rahul32111 said:
try this
google search > settings > phone search > uncheck play music/ movies
Click to expand...
Click to collapse
it was a software problem. I unistalled the updates for Google play music app and reinstalled them. This solved the problem.

Related

Google Play Music Error

Every time I turn on my GTab I get a notfication that Google Play Music has stopped. I also get the same notification everytime I try and use the app to play music. Any one else have these issues and a possible fix?
kzoodroid said:
Every time I turn on my GTab I get a notfication that Google Play Music has stopped. I also get the same notification everytime I try and use the app to play music. Any one else have these issues and a possible fix?
Click to expand...
Click to collapse
I'm streaming Google Music right now. I use it frequently and I've not had this issue.
I would suggest clearing the application cache first. Go:
Menu>System Settings>Application Manager>Google Play Music
Then click all of them, "Force Stop" then "Uninstall Updates" then "Clear data" then "Clear cache."
You will have to re-download any updates, and any songs you've cached locally to the phone, but it is as close to cleaning out the system as you can get without having to do a full factory reset.
devid801 said:
I'm streaming Google Music right now. I use it frequently and I've not had this issue.
I would suggest clearing the application cache first. Go:
Menu>System Settings>Application Manager>Google Play Music
Then click all of them, "Force Stop" then "Uninstall Updates" then "Clear data" then "Clear cache."
You will have to re-download any updates, and any songs you've cached locally to the phone, but it is as close to cleaning out the system as you can get without having to do a full factory reset.
Click to expand...
Click to collapse
I already did all that and still had the same problem. Even tired using the older version, well oldest on ICS which is only one version back. I've just disabled it for now till google comes up with another update to try. I've seen threads for other devices about the same problem with no solutions either. And it seems to be hit or miss for tehm too, works for some people but not others.

Google Now's music recognition

I have an issue with the music recognition on Google Now. Whenever I try to ID a song, it looks like its working but then suddenly the search will just crash and I'll get returned to the home screen. Sometimes "Unfortunately, Google Search has stopped" shows up for a split second before going back to the homecreen. I have very rarely gotten the music ID to work, usually by searching for the same song multiple times after each crash. If I use the sound search widget, it works fine.
Interestingly, If I uninstall the latest update for sound search in the play store, I get better results. (Doesnt crash as much, IDs more songs)
Wondering if anyone on same/different roms are having this problem, or if its just isolated to me.
I am currently running CM10 stable.
siriusgamer said:
I have an issue with the music recognition on Google Now. Whenever I try to ID a song, it looks like its working but then suddenly the search will just crash and I'll get returned to the home screen. Sometimes "Unfortunately, Google Search has stopped" shows up for a split second before going back to the homecreen. I have very rarely gotten the music ID to work, usually by searching for the same song multiple times after each crash. If I use the sound search widget, it works fine.
Interestingly, If I uninstall the latest update for sound search in the play store, I get better results. (Doesnt crash as much, IDs more songs)
Wondering if anyone on same/different roms are having this problem, or if its just isolated to me.
I am currently running CM10 stable.
Click to expand...
Click to collapse
I have the CM10 stable release and the Google music search works fine. Maybe clearing the data & reboot will help??
System Settings -> Manage Apps -> Google Search -> Clear data
CrustyMcLovin said:
I have the CM10 stable release and the Google music search works fine. Maybe clearing the data & reboot will help??
System Settings -> Manage Apps -> Google Search -> Clear data
Click to expand...
Click to collapse
Clearing data and rebooting did nothing to help.
Addendum: Wiping cache/dalvik and doing fix permissions helped initially, could ID a few songs, then returned to previous behavior of crashing alot.

[Q] Stock android problem with music

HI guys, I've got a real head scratcher and for the first time in every aspect of my life a Google search hasn't come through for me.
Background: Completely stock Nexus 4 - 4.4.3
Completely stock Nexus 7 - 4.4.2
No task or app killers
Problem: Out of no where when swiping away any music player (Google Play Music, Shuttle+, Wiizm etc) the music is killed!? The phone seems to be preventing the app from running in the background. I can hit the menu hot key and open other apps and music will play fine, it just won't continue playback if app is swiped.
I've also noticed I no longer get any form of mini player in the notification pull down or notification (headphones, play symbol etc) in the status bar if I have music playing unless I swipe the app but by which time the music has been killed!
What I've tried: Numerous searches, factory reset, uninstalling and reinstalling apps, cache and data clearing and even a different user account.
I could completely understand that something could corrupt or I could possibly hit a setting I've never seen before causing this to happen but surely a factory reset would resolve it? To add insult to injury my Nexus 7 has gone exactly the same way with the same symptoms. I don't even have the same music players on the individual device so I can't blame it on one particular app.
It driving me insane! Does anyone have any suggestions?
I experienced the second part of your problem, GPM no longer was in my notification bar+shade. Searched everywhere and your post was the only one I could find related to my problem. Curiously I checked the app under >Settings>Applications>Google Play Music and noticed that the notifications check box was not checked so I checked it and now everything is back to normal. Really can't remember if I turned it off myself or if upgrading to 4.4.3 had something to do with it.
adamrouse123 said:
I've also noticed I no longer get any form of mini player in the notification pull down or notification (headphones, play symbol etc) in the status bar if I have music playing unless I swipe the app but by which time the music has been killed!
What I've tried: Numerous searches, factory reset, uninstalling and reinstalling apps, cache and data clearing and even a different user account.
I could completely understand that something could corrupt or I could possibly hit a setting I've never seen before causing this to happen but surely a factory reset would resolve it? To add insult to injury my Nexus 7 has gone exactly the same way with the same symptoms. I don't even have the same music players on the individual device so I can't blame it on one particular app.
It driving me insane! Does anyone have any suggestions?
Click to expand...
Click to collapse
have you tried using 3rd party music players?

Google play services is not responding

Hello!
I've been facing this problem and the two/three seconds unresponsiveness for a while and it's getting more than enough.
But let's focus on the play services thing. It says "Google play services is not responding, close it?" Out of nowhere and for no obvious reason that I could see. I mean the way Ive been using the phone hasn't changed since I bought it and before all this appear. Any help? Take a look on the screenshot. and btw clearing the Google services data didn't work.

Google Play Music error message

Hello all,
This started happening on my S7 Edge and continued happening once I switched to Pixel, but every time I disconnect from WiFI I get the error notification "Can't download music No WiFi connection". As far as I know all of my downloads have been completed and this happens *every* time I disconnect from WiFi. Any help would be greatly appreciated.
Edit: The only troubleshooting I've done is clearing the play music cache.
I saw this answer from Google as I was having a similar problem. Seems to be working the last few hours.
productforums.google.com/forum/#!topic/play/kaYAz1uGgQ8 (can't post URLs yet)
Refresh your library. To do so, follow these easy steps:
Open the Google Play Music app .
Touch the menu icon Google Play Music Menu icon.
Make sure the downloaded only switch is off. The switch is gray when it's off.
Touch settings > refresh.
Wait two minutes, and view your library again.
Clear cache for Google Play Music app (Go to settings > apps or application manager > Google Play Music > clear cache > ok).
Check for updates for the Google Play Music app.
Check sync settings. Here's how:
Open the settings app on your device.
Touch accounts > Google.
Touch the account you use with Google Play Music.
Make sure the checkbox next to Google Play Music is checked.
Restart your device.
Seems to have worked for now! Thanks! I'll update if it returns or if I find a separate solution.
rossiski said:
I saw this answer from Google as I was having a similar problem. Seems to be working the last few hours.
productforums.google.com/forum/#!topic/play/kaYAz1uGgQ8 (can't post URLs yet)
Refresh your library. To do so, follow these easy steps:
Open the Google Play Music app .
Touch the menu icon Google Play Music Menu icon.
Make sure the downloaded only switch is off. The switch is gray when it's off.
Touch settings > refresh.
Wait two minutes, and view your library again.
Clear cache for Google Play Music app (Go to settings > apps or application manager > Google Play Music > clear cache > ok).
Check for updates for the Google Play Music app.
Check sync settings. Here's how:
Open the settings app on your device.
Touch accounts > Google.
Touch the account you use with Google Play Music.
Make sure the checkbox next to Google Play Music is checked.
Restart your device.
Click to expand...
Click to collapse
Unfortunately I've followed these steps and it seems the problem has returned.

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