[Q] home wifi issue - Nexus 5 Q&A, Help & Troubleshooting

Hey guys,
I need some help with this issue. I am pretty sure it is my home wifi because I don't seems to be having the problem on the works wifi.
so the problem is my device will have slow to no internet connectivity even when i am standing right next to the AP. this is making it to where i don't get any emails and the email app will not let my phone sleep causing major battery drain with the wake lock being "latency" something something. when I get home i will see if i can get a screen shot of it for you.
Any help on this would be nice.

Firstly, give your router a reboot. The whole remove power for 30+ seconds
Sent from my Nexus 5 using Tapatalk

This^^^.
Then, if you are still experiencing problems, make sure your router's firmware is up to date.

rootSU said:
Firstly, give your router a reboot. The whole remove power for 30+ seconds
Sent from my Nexus 5 using Tapatalk
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I have done that in the past with no luck. should I try wipe and re-setup?

bleeding heart said:
I have done that in the past with no luck. should I try wipe and re-setup?
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Is your router's firmware up to date? Not to be pushy, but it was the only thing that worked for me.

PhilipTD said:
Is your router's firmware up to date? Not to be pushy, but it was the only thing that worked for me.
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I am not real sure, we have this guy http://mydeviceinfo.comcast.net/device.php?devid=357 and it is not that old, do you know where i can go to check?

bleeding heart said:
I am not real sure, we have this guy http://mydeviceinfo.comcast.net/device.php?devid=357 and it is not that old, do you know where i can go to check?
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Why dont you call Comcast? I'm sure they can help you better than we can.

bleeding heart said:
I am not real sure, we have this guy http://mydeviceinfo.comcast.net/device.php?devid=357 and it is not that old, do you know where i can go to check?
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When you go to the router's url, in settings, look for "updates".

Gotcha, when i get home later i will give it a go and update once it is done. thanks.

PhilipTD said:
When you go to the router's url, in settings, look for "updates".
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Yeah, i got nothing, couldn't find anything about updating the modem/router either.

Sounds like a call to Comcast then
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rootSU said:
Sounds like a call to Comcast then
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Mannn, busting my balls, okkayy, I will call them at come point see if they will be of help.
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Try selecting 2.4Ghz or 5Ghz in your phone's advanced WiFi options, instead of Auto.
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bblzd said:
Try selecting 2.4Ghz or 5Ghz in your phone's advanced WiFi options, instead of Auto.
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I have it set to 2.4 and I called them and they changed some security settings, and it worked for a bit so I thought they fixed it but it is doing it again...
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I've had this problem too. Turns out it's something to do with the carrier/SIM conflicting with the wifi connection. It was suggested that I turn off mobile data while using wifi. Since doing this my speed has never dropped. I've also set up a Tasker profile to turn mobile data off and on automatically.

colinmcg71 said:
I've had this problem too. Turns out it's something to do with the carrier/SIM conflicting with the wifi connection. It was suggested that I turn off mobile data while using wifi. Since doing this my speed has never dropped. I've also set up a Tasker profile to turn mobile data off and on automatically.
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I shall give it a good, that that is really weird...

Yeah, definitely a strange bug, apparently introduced with KitKat. I tried my O2UK sim in a Moto G and had the same wifi speed drop. My backup Vodafone sim causes no speed drop. Weird indeed.
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Related

[Q] Wi-Fi On and Off

Don't matter what rom I'm running and what kernel I am using the wifi connection suddenly turns off and then on automatically. I've checked the inactivity politician to never, and that's not the problem.
Does someone have the same problem?
liquelt said:
Don't matter what rom I'm running and what kernel I am using the wifi connection suddenly turns off and then on automatically. I've checked the inactivity politician to never, and that's not the problem.
Does someone have the same problem?
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Click to collapse
Nope. My WiFi works great. I have the sleep policy set to screen off, turns back on immediately when I wake it up and I never drop it. The only odd thing I have is that sometimes while on WiFi it will pick up a mobile data connection as well. Doesn't interrupt anything its just weird.
Yes, I am. And I think quite a lot of users as well.
The wifi hardware in this Nexus S is ****.
Believe me, try to live with it, it is a hardware issue. Use 3G or invest better / more wifi access point.
I have tried a lot of things but im still with this boring thing .... Any solution???
Sent from my Nexus S using XDA App
Yes, I solved mine
And it is simple:
http://forum.xda-developers.com/showthread.php?t=952501
liquelt said:
I have tried a lot of things but im still with this boring thing .... Any solution???
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Data keeps stalling

Hello, I have searched around but I haven't found anyone reporting this particular issue nor one similar enough to troubleshoot on my own based on those solutions.
I recently began noticing that I was experiencing an issue where data LTE/hspa appears connected, but no information is transmitted. If I put airplane mode off and then back on, data reconnects and all is fine until it happens again. This is occurring multiple times per day.
I am running cataclysm ROM with Franco #40 right now.
Any help would be much appreciated.
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are you undervolted?
I did not attempt to undervolt so unless Franco is doing that automatically, which I am inclined to believe it is not, I do not believe so.
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dwhogan said:
I did not attempt to undervolt so unless Franco is doing that automatically, which I am inclined to believe it is not, I do not believe so.
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hes not.
any issues with your provider?
Not that I am aware of, it's T mobile but I typically have very good-excellent LTE coverage.
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dwhogan said:
Not that I am aware of, it's T mobile but I typically have very good-excellent LTE coverage.
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I've seen it happen on occasion. The only thing I would suggest is trying stock to see if you can reproduce.
dwhogan said:
Not that I am aware of, it's T mobile but I typically have very good-excellent LTE coverage.
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i have tmobile as well, and had that happening to me several weeks ago. it started happening suddenly, was like that for several weeks, and stopped happening just as sudden. i think it might be an issue with tmo, or something that they are doing. anyways, putting it in airplane mode then back always fixed it for me when it did happen.
Good to know. I will call them if it continues.
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Also with t mobile and had this issue suddenly start about two weeks ago. Very annoying. I do the airplane mode trick to get it working. Where are you located? I'm in Sacramento, ca
Is it similar to this - http://forum.xda-developers.com/showthread.php?t=2708814
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jaimeletelierhay said:
Is it similar to this - http://forum.xda-developers.com/showthread.php?t=2708814
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no.
bars dont turn orange, and a connection is shown. data just stops flowing. turning on airplane mode then back fixes it every time.
Same thing
I am on Metro PCS (t-mobile) and have the same issue as others. Weird thing is I only noticed after activating a replacement Nexus 5 I just received. Can't say I remember seeing this so frequently on the original (wasn't paying as close of attention though).
Probably just something up with t-mobile. Might try reflashing the radios. My original Nexus 5 updated via OTAs where as the replacement came with the 4.4.2 stock image pre installed.

4.4.4 Radio

As many people know, 4.4.3 radio has caused some issues for people, namely increased battery drain, thus I ended up switching back to 4.4.2 just to enjoy the good battery life.
What is the 4.4.4 radio like? Does it have the increased battery drain of 4.4.3, or is it battery friendly like the 4.4.2?
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GUGUITOMTG4 said:
In my case.I had to downgrade to the 4.4.1 radio since the the 4.4.3 one dropped signal so much and that drained around 10% battery overnight for 3 consecutive nights. That's the main issue I found with it. Now, with the .4. its all back to normal and get better signal on places like basements and spots that were dead before..
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Does this help?
Aerowinder said:
Does this help?
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Yep! Exactly what I wanted to hear. Thanks man!
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Yeah 4.4.4 is working a treat on T-Mobile at least. I used to get WiFi and mobile data disconnections where I would need to reboot my Nexus 5. But ever since the 4.4.4 modem came out, I haven't had a single disconnect.
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TheLastSidekick said:
Yeah 4.4.4 is working a treat on T-Mobile at least. I used to get WiFi and mobile data disconnections where I would need to reboot my Nexus 5. But ever since the 4.4.4 modem came out, I haven't had a single disconnect.
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I still get wifi disconnections on clean flashed 4.4.4.. Icon turns orange, had to restart wifi to again resolve that..
dang google when will you resolve this issue...
madarchod said:
I still get wifi disconnections on clean flashed 4.4.4.. Icon turns orange, had to restart wifi to again resolve that..
dang google when will you resolve this issue...
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Go into your router settings and change "channel width" to 20mhz
N5
jbdan said:
Go into your router settings and change "channel width" to 20mhz
N5
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hmm, it was already at 20mhz, it's i think android related only, 4.4.4 just slightly improved it, earlier @ 4.4.2, the icon used to turn orange after about 12hrs., in 4.4.4, it's 36-48hrs, but it eventually does turn orange and i just toggle wifi on the device and it again works for another 36-48hrs. :silly:

[Q] Wifi stuck at Turning On Wifi...

I own a nexus 5 (bought from dubai).
I started facing wifi issue (stuck at turning wifi on). for the first time it got solved when i rebooted the phone in safe mode. but 4 days later this problem became permanent.
things i have done to fix issue.
1. installed paranoid
2. installed cyanogenmod
3. reinstalled factory 4.4.4 r2
4. downgraded to factory 4.4.3
5. installed android L
6. flashed radio
7. tried safe mode
8. tried aeroplane mode
I would atleast want to figure out if this is a hardware issue or a software one. can someone help me with this.
I have seen alot of people have this same issue, but everyone has had random fixes, and I am not able to get this working
no one who knows this issue?
What is the actual issue? You can't turn off the wifi?
You may want to check logcat, you should see what happens when you turn on Wi-Fi on The fly.
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PsychDrummer said:
What is the actual issue? You can't turn off the wifi?
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nope. the wifi wont turn on. it tries to start up but it gets stuck. i cant post pictures coz i am a new user. sad
Have yok ever looked at advanced Wi-Fi options? Wi-Fi frequency band, avoid poor connections etc.. Because in nearly all of ROMs you mentioned above they have same advanced presets.
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uylmz said:
Have yok ever looked at advanced Wi-Fi options? Wi-Fi frequency band, avoid poor connections etc.. Because in nearly all of ROMs you mentioned above they have same advanced presets.
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i tried all the advanced options. they dont help at all
fowzan said:
i tried all the advanced options. they dont help at all
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can someone please look into this?
fowzan said:
can someone please look into this?
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Have a look at this thread in which you'll find some clues: http://forum.xda-developers.com/google-nexus-5/help/wifi-stuck-t2721643

WiFi disconnects

Does anyone else experience WiFi drops from this phone or is there probably just something wrong with my router.
Settings -> Wifi -> Advanced -> Keep wifi on during sleep... is that set to always?
What ROM, Kernel are you using?
zephiK said:
Settings -> Wifi -> Advanced -> Keep wifi on during sleep... is that set to always?
What ROM, Kernel are you using?
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Yes always on is set, I have the issues on cm m9 and paranoid android.
Could be router problems. Stock kernel?
Yeah I always use stock kernel
The only thing I can think of is it being a router problem. Do you have another device around? Use that device and connect to your wifi and see if you can reproduce your WiFi disconnects, if it disconnects then its your router.
If you cannot, go to a friend or familys house or public wifi and see if you can reproduce your WiFi disconnect problem.
My phone does this it's not a router issue
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foriesg said:
My phone does this it's not a router issue
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Thank you I was sure my Asus ac68-u wasn't to blame :/
Yeah its the phones fault I have the same issue. Oneplus developers released half assed software basically rofl
foriesg said:
My phone does this it's not a router issue
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One more to back your clame up it drops my WiFi and my nexus 5 is still connected. CM need to get to work. This phone has been out for a while and things like this should have been fixed by now.
Still love it but glad I still have my nexus. Not being a fan boy just being truthful.
Yeah i have the same issue, my phones wifi goes orange every time it goes into deep sleep. It's really annoying
Do you guys happen to be using Snapdragon Battery Guru? Or any battery saving applications?
It's the phone. Not the router.
Does it happen on your other devices? No? Then it's the phone.
Someone else was having the same problem and had BatteryGuru installed which was turning WiFi off when the phone screen is off to "conserve battery."
Check your user apps guys.
zephiK said:
Do you guys happen to be using Snapdragon Battery Guru? Or any battery saving applications?
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No I don't like extra junk on my phone I keep it clean and lean.ha ha [emoji12]
Vortex1969 said:
No I don't like extra junk on my phone I keep it clean and lean.ha ha [emoji12]
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Well I was asking that because they can be using those apps which are conflicting with wifi being disconnected when screen is on. I personally am not a fan of battery conservation apps, they don't do much in my opinion. Handling wakelocks and allowing ur phone to deep sleep is more important.
zephiK said:
Well I was asking that because they can be using those apps which are conflicting with wifi being disconnected when screen is on. I personally am not a fan of battery conservation apps, they don't do much in my opinion. Handling wakelocks and allowing ur phone to deep sleep is more important.
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I know I was just saying I don't sorry man.. [emoji4]
I am a very straight forward guy so please don't take me the wrong way.
It doesn't even happen to me when its in deep sleep...its when I'm actively using the phone. My WiFi will drop and my network will disappear from the wifi list in settings, then 10-15 seconds later it reconnects.
wp7chris said:
It doesn't even happen to me when its in deep sleep...its when I'm actively using the phone. My WiFi will drop and my network will disappear from the wifi list in settings, then 10-15 seconds later it reconnects.
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That exactly what mine does. Sometimes I have to reboot to get it to recognize my network. It's annoying to say the least. I may try another ROM to see if it's any better
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foriesg said:
That exactly what mine does. Sometimes I have to reboot to get it to recognize my network. It's annoying to say the least. I may try another ROM to see if it's any better
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Using another rom will not resolve the problem, the wifi driver is within the kernel not rom. Try using other kernels instead.
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