White screen of death. - Nexus 5 Q&A, Help & Troubleshooting

Hi all. I have trouble with my white nexus5. The issue is all is white screen. Try to reboot in fastboot. Fastboot also show white screen. Any opinion about this? Should i send this unit for warranty and get the replacement? Fyi, my nexus all stock no root what so ever.
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faiz2036 said:
Hi all. I have trouble with my white nexus5. The issue is all is white screen. Try to reboot in fastboot. Fastboot also show white screen. Any opinion about this? Should i send this unit for warranty and get the replacement? Fyi, my nexus all stock no root what so ever.
Sent from my Nexus 5 using xda app-developers app
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Definitely call Google and get a warranty replacement. That is a hardware issue.
sent from my neXus 5

faiz2036 said:
Hi all. I have trouble with my white nexus5. The issue is all is white screen. Try to reboot in fastboot. Fastboot also show white screen. Any opinion about this? Should i send this unit for warranty and get the replacement? Fyi, my nexus all stock no root what so ever.
Sent from my Nexus 5 using xda app-developers app
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Click to collapse
I also got that problem once when I tried to lock and unlock the screen but it was due to gravity box, the problem with gravity box was that whenver I swiched to expanded mode on and then lock the screen....the screen would go like that but the new update to gravity box fixed it.

My friend's Nexus 5 also have this problem today. It running 100% stock no root and no unlock-bootloader. Could you guys tell me more about this problem ? Is it a hardware issue?

Well,
On PC that issue (white screen + random colors bands/points) means that you GPU is dead. Probably the same thing here. Unless you know how to change the GPU (it's a joke obsiouly), you'll have to RMA the phone.

hello guys ,, i am facing the same issue,, after installing the app" gravity screen" the screen started flickering,,
due to which i decided to uninstall the app which inturn created this issue.
now the LG ppl are asking me to pay 9k,, please let me know is there a way to fix this,, dont wanna spend that much money,
Thnaks in advance

Related

Some huge troubles with screen

Hello, I have an issue with screen - it is very dark and it is even twice as darker as it used to be, and its just unusable
I don't really know why it is so - it can't be a physical damage, because I've been using this device for 3 months and never dropped it. BTW such issue was 3-4 or for times before and was cured by rebooting - now it doesn't help and even charging phone doesn't solve this problem.
I've been using the ROM - Cognition (some of the latest) and will try to flash back to stock, maybe it will solve my problem
Have you guys had such issue?
Have you tried changing you brightness settings?
after unlocking the screen slide your finger over status bar at top or where it should be if u could see it and see if that works.
lol, I know how to change brightness of the screen) but that's was awful, very dark screen and seemed like broken. after charging to 100% now it is fine, but I afraid I will have the same issue in the future
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oh, hell, AGAIN ((( Hope it's sofrware problem
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Did you try disabling the "power save" option to see if that was causing it?
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ricethief said:
Did you try disabling the "power save" option to see if that was causing it?
Sent from my SAMSUNG-SGH-I897 using XDA App
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just have tried it - no difference
flashing back to stock didn't solve the problem...
Seems like super amoled display is crappy....
anybody can help?
hey guys
You should have a year warranty through ATT if you got it that way ... otherwise, yikes.
tanneji said:
You should have a year warranty through ATT if you got it that way ... otherwise, yikes.
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not a USA citizen....
I even have no idea, why it happened, maybe because of that so much cold weather in Russia?
is this only happening when the battery charge is less than 10%? If so, that's by design.
jsmith8858 said:
is this only happening when the battery charge is less than 10%? If so, that's by design.
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Click to collapse
no, even with 100%
and it is even darker than when it used to be on 10%
today I was told that it's the screen problem and the only thing I can do is to replace it with the other screen, but unfortunetly, european Samsung Galaxy S screen is a bit different and the only place where I can replace it is the United States...
buy buy captivate, hello HTC Desire HD (or motorola defy, not sure yet)

[Q] Screen Flicker?

I haven't seen anything else posted, but I wanted to see is anyone is having the same issue as I am.
Basically, I'm getting what I think are row's of pixels flickering in the area of the screen that are gray.
Here is a quick vid trying to capture it. I can't post videos because I have less than 10 post, you are going to have to trust me for now...
I've also used the dead pixel finder app...everything looks good until I change over to a gray screen, if I stare at it, I can see the flicker...
I first noticed it when I flash Franco r10 (which is what I was on in the video). When I flash back to stock kernel or Bricked, it's much better. But now that I know it is there, I can still see it.
Anyone else having this issue? is there a fix or should I just send it back?
If it matters... LG-D820 White, 32gb
I'm guessing I'm alone with this issue and that it is a hardware problem. :thumbdown:
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motoguy said:
I'm guessing I'm alone with this issue and that it is a hardware problem. :thumbdown:
Sent from my Nexus 5 using xda app-developers app
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I haven't noticed anything on mine, but I haven't flashed anything yet. Did you notice the flicker before you flashed the first time?
No I didn't notice anything until I flashed r10. But now that I'm looking for it, I can see it on stock and bricked ever so slightly.
I could live with it on the stock colors, but if this is hardware, I worry that it is going to get worse and not better over time.
Sent from my Nexus 5 using xda app-developers app
I have the same issue and saw it as soon as I flashed franco kernel. Noticed that if you set brightness to 100% it will slowly stabilize but will still come back when lowing brightness. I called for an RMA, but cannot reproduce it as obviously on stock, so i'm also lost as to what it could be.
What did you end up doing?
On mine, I could see it on Stock colors, just not as bad... I returned mine on rma....
I recommend getting the app called display tester.
I don't have enough post for a proper link.
https:// play.google.com /store/apps/details?id=com.gombosdev. displaytester
Look for a bad pixel and go under the banding section for reason for rma.
My new phone didn't have any of the flicker /banding that my old phone did.
Good luck..
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My screen flickers too but ppl told me its normal
edit. found link http://forum.xda-developers.com/showthread.php?t=2532955
Mine had nothing to do with animation.
Looking at my static wallpaper my screen would flicker....
https:// w w w.dropbox.com/s/az50k6x0jl4iab6/VID_20131113_143543.m p 4
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Sorry to bring back an old thread but I just noticed this not too long ago and didn't want to open a new thread. I noticed it while I was on stock first and thought flashing something might fix it. I've had mine since the beginning of November. Is the best option just to RMA it?
Sent from my Nexus 5 using Tapatalk
can you use a SlimPort cable or chromecast to mirror the screen to a TV and see if the flicker still happens?
So you'll know if the problem is in GPU or screen?!

screen is blank black with a back light

guys i am in serious problem!
i'm unable to unlock my nexus and screen is blank black with a back light.
i am restarting the phone to access after every time the phone gets locked!
i'm fully on stock and nothing happened not even a faint fall or rough use. I wasn't using the phone from evening and this popped up..
initially i thought it was bricked but after restarting i'm able to access until the phone is locked..
please help ASAP
eshopper said:
guys i am in serious problem!
i'm unable to unlock my nexus and screen is blank black with a back light.
i am restarting the phone to access after every time the phone gets locked!
i'm fully on stock and nothing happened not even a faint fall or rough use. I wasn't using the phone from evening and this popped up..
initially i thought it was bricked but after restarting i'm able to access until the phone is locked..
please help ASAP
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Wrong thread mate..post a new one here: http://forum.xda-developers.com/google-nexus-5/help
wideasleep1 said:
Wrong thread mate..post a new one here: http://forum.xda-developers.com/google-nexus-5/help
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i did a factory reset and still the problem persist.. isn't it considered as a defect ??
It's clearly a software issue. Reflash might help.
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kealke said:
It's clearly a software issue. Reflash might help.
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i visited the service center today.. it was issue with hardware.. they replaced a flex board around the battery and the phone was normal again.. took 20mins max and no charges was levied as the phone was under warrenty..
thanks for all the help! :good:
Very strange, a hardware issue which temporarily disappears when you reboot. Oh well, luckily it's fixed now.
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eshopper said:
i visited the service center today.. it was issue with hardware.. they replaced a flex board around the battery and the phone was normal again.. took 20mins max and no charges was levied as the phone was under warrenty..
thanks for all the help! :good:
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Sounds like the flex ribbon cable to the display had poor contact. Where do you live to get such quick service? Cheers!
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wideasleep1 said:
Sounds like the flex ribbon cable to the display had poor contact. Where do you live to get such quick service? Cheers!
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He's from India. But 20 mins is really sick!
wideasleep1 said:
Sounds like the flex ribbon cable to the display had poor contact. Where do you live to get such quick service? Cheers!
Sent from my Nexus 5 using Tapatalk
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yes exactly.. i live in bangalore..
I had prepared for two days waiting
but he had few repairable handsets and components in hand ready and pulled out one and repaired to mine instantly..

[Q] Nexus 5 screen not responding. Need Help !

My nexus 5 screen is not responding in certain areas. It has started from today.
It hasn't been a year and the phone was functioning well until today.
There is no such water damage and neither the phone had ever fallen.
And the bigger problem is that , I have set screen lock pattern which makes it even more difficult to unlock.
What should I do ?
Need help .
Is the same area of the screen an issue when you boot into recovery or fastboot? If so it's a hardware issue and you should rma.
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jd1639 said:
Is the same area of the screen an issue when you boot into recovery or fastboot? If so it's a hardware issue and you should rma.
Sent from my Nexus 5 using XDA Free mobile app
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Yeah the same area is causing problem.
And sometimes random patterns are automatically generated without touching the screen & even emergency call is done .

[Q] Black spot/shadow on nexus 5's screen

I have just received a refurbished nexus 5 and i noticed a rather distracting blemish on the screen under the glass (on the status bar to the left of the wifi icon), it's not a solid colour so i don't think it's dead pixels, it's more of a shadow and it's barely visible when the phone is in landscape but flip the phone portrait and there it is.
I have never seen anything like it before so it would be interesting to find out what it is and if i can fix it easily myself.
Sent it back and get another
Sent from my Nexus 9 using XDA Free mobile app
I'm taking it in for repair on Monday but i just wanted to know what it was before i went and if it's easy to fix or not
Sent from my XT1032 using XDA Free mobile app
Couldn't even see what was wrong
davidstech11 said:
Couldn't even see what was wrong
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Look at the left side of the screen, about 2/5ths of the way down
Sent from my XT1032 using XDA Free mobile app
It's a defect, don't waste your energy trying to explain it further. Send it back for a new one.
_MetalHead_ said:
It's a defect, don't waste your energy trying to explain it further. Send it back for a new one.
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I have been waiting a few weeks now for the place i bought it from to get in some new stock but they haven't as of yet.
It would have been nice to know what the defect is and if it's easy to fix so i know if it's worth taking it in for repair

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