[Q] Don't know where to start…! - Moto G Q&A, Help & Troubleshooting

Hi guys
In order:
- I'm a disabled guy and the only way I can use a phone is through my computer by installing a VNC server on the phone
- therefore I got some help to root my Moto G
- everything was great for a couple of months, but then…
- yesterday, the VMlite app/server on my phone stopped working
- okay, I thought, as the phone is bugging me about an update I may as well do all that at the same time; update to 4.4 then hope the VNC starts working again
- no dice. Installation failed. Okay, do a factory reset, then try again
- the phone doesn't even shut down now, as the “warning bootloader unlocked" sign flashes and then the phone starts up again
- reset clears all my data, but it won't let me update to 4.4 and VMLite still doesn't work
Any ideas on how I can save this situation? I don't care about 4.4 now, but I am desperate to get VNC control back over my phone, otherwise I can't use it at all. Many thanks.
Antony

You can flash stock firmware 4.3 or 4.4.2 using Fastboot. First thing is the get the phone working properly again, then investigate the VNClite issue. If you restore 4.3, you will likely be bugged about updating to 4.4 unless you root and delete the files related to updating.
Stock firmware images:
http://sbf.droid-developers.org/phone.php?device=14​Fastboot files and example commands:
http://forum.xda-developers.com/showpost.php?p=49897581&postcount=116​

Related

Having real trouble updating to Lollipop (recovery help?)

Alright so I have a 2013 Moto G, and basically in the past while on KitKat I've rooted my phone, given it custom recovery (TWRP), and messed around with the ROM (changed it to CM, PA and a few others and back). Now I've come to update to Lollipop and of course I need stock recovery to update my phone via OTA, and when it first prompted me to update, I had TWRP and I didn't really think, I just updated, this sent my phone into a bootloop, rebooting straight into TWRP every time I turned my phone on. Luckily I had a backup and I just restored to that and that fixed it. Recently I've been trying to fix the correct stock recovery for my phone so I can update, and I found some MotoTool AIO thing, and that changed my recovery back to KitKat stock (or so it says), now when I go into recovery it LOOKS like stock, can do everything you could normally do with stock recovery, but when I came to update it, about a quarter of the way though the update process, it errors and reboots my phone. Luckily this time my phone recognizes it has errored and just cancels the update instead of sending me into a boorloop. Any help would be greatly appreciated.
Thank you,
Tom.
tomisalunatic said:
Alright so I have a 2013 Moto G, and basically in the past while on KitKat I've rooted my phone, given it custom recovery (TWRP), and messed around with the ROM (changed it to CM, PA and a few others and back). Now I've come to update to Lollipop and of course I need stock recovery to update my phone via OTA, and when it first prompted me to update, I had TWRP and I didn't really think, I just updated, this sent my phone into a bootloop, rebooting straight into TWRP every time I turned my phone on. Luckily I had a backup and I just restored to that and that fixed it. Recently I've been trying to fix the correct stock recovery for my phone so I can update, and I found some MotoTool AIO thing, and that changed my recovery back to KitKat stock (or so it says), now when I go into recovery it LOOKS like stock, can do everything you could normally do with stock recovery, but when I came to update it, about a quarter of the way though the update process, it errors and reboots my phone. Luckily this time my phone recognizes it has errored and just cancels the update instead of sending me into a boorloop. Any help would be greatly appreciated.
Thank you,
Tom.
Click to expand...
Click to collapse
Try putting twrp back on and flashing stock Lollipop Rom. http://forum.xda-developers.com/moto-g/development/rom-stock-motorola-lollipop-rom-t3017510 You can also try aosp, cm12.1 or any other lollipop ROM.
The Lollipop OTA is very picky, I believe any modifications to the stock firmware will cause the update to fail. You will need to have a completely stock system for the OTA to install successfully. Find the correct KitKat firmware for your phone and flash it then try upgrading.
Hi.
I'm having a similar problem with te OTA being picky (topic here).
Is there a stock firmware "file map" so that we can check manually what is wrong and erase/add needed files ?
Maybe this could be done by checking a flashable stock rom ?
Thanks a lot guys.
EDIT : Found a solution here http://forum.xda-developers.com/mot...osing-apps-t2979971/post57658072#post57658072.
Worked perfectly !
OP, I am in the same situation. I did the same as you, and got the same results. Have you managed to solve it? It would be nice if you tell what you decide to do and what's the outcome. Thanks!
tomisalunatic said:
Alright so I have a 2013 Moto G, and basically in the past while on KitKat I've rooted my phone, given it custom recovery (TWRP), and messed around with the ROM (changed it to CM, PA and a few others and back). Now I've come to update to Lollipop and of course I need stock recovery to update my phone via OTA, and when it first prompted me to update, I had TWRP and I didn't really think, I just updated, this sent my phone into a bootloop, rebooting straight into TWRP every time I turned my phone on. Luckily I had a backup and I just restored to that and that fixed it. Recently I've been trying to fix the correct stock recovery for my phone so I can update, and I found some MotoTool AIO thing, and that changed my recovery back to KitKat stock (or so it says), now when I go into recovery it LOOKS like stock, can do everything you could normally do with stock recovery, but when I came to update it, about a quarter of the way though the update process, it errors and reboots my phone. Luckily this time my phone recognizes it has errored and just cancels the update instead of sending me into a boorloop. Any help would be greatly appreciated.
Thank you,
Tom.
Click to expand...
Click to collapse
Update to 5.1 success..... erm, well it's all relative
Eventually managed to update my XT1039 to 5.1 via ota.
Started with a fully charged phone and flashed 4.4.4 stock firmware (http://forum.xda-developers.com/moto-g/4g-development/xt1039-moto-g-4g-stock-firmware-kxb21-t2805619).
Once completed, powered up phone and signed into google play then updated the motorola update services app.
DO NOT install a custom recovery or root yet or the update will fail!
Start the update by going into settings/about phone/system updates.
After first boot into 5.1, do a factory reset.
To root once the upgrade is completed, download cf autoroot (http://forum.xda-developers.com/moto-g/4g-development/root-xt1039-cf-auto-root-peregrine-t2942406) and unzip to a folder on your pc. Open a command prompt and change directory to this folder. Powerup handset in bootloader mode (hold vol down while switching on), connect USB and run 'root-windows.bat' from the command prompt.
So far I'm hugely disappointed in the update as I use WiFi tethering alot and it appears to be a massive fail. I know it wasn't 100% in 4.4.4 or CM12 5.1 with both reqiuring an occasional reboot, but in 5.1, something's just not right and it's basically unusable (could it be updated radio or something?). Fortunately, USB tethering appears flawless.
Another obsrvation seems to be abscence of a + appearing in the HSPA signal indicator, I seem to be getting just the H appearing regardless.
Also no more bluetooth visibilty timeout setting.
After installing CWM 6.0.5.0, I got gliches with the display in recovery mode but it works.
Now after I have it rooted, ad free and de-bloated, fixed the power on logo and installed CWM 6.0.5.0, I'll stick with it for a while to just to see how the battery lasts.
In hindsight I should've stuck with CM12 5.1.

Unable to Install 5.1.1 OTA Update for Verizon SM-P905V

I was able to install the first of the two updates earlier for the 5.1.1 update on my Verizon Galaxy Note Pro 12.2. The second downloads, prompts for install, reboots and begins installing but errors out and reboots back into the OS home screen. The Verizon software update manager shows Failed software update error code 402. I have factory reset my tablet a couple of times and still same issue. I do not have my tablet rooted and no apps disabled.
I downloaded the latest available Samsung firmware md5 file, version VZW-P905VVRUANK1-20141205133604 and tried flashing using Odin 3.07 while in download mode. It starts and after a few seconds, Odin fails and on the tablet screen, I get the error, SW REV CHECK FAIL : [aboot]Fused 2 > Binary 1. I have re-downloaded the firmware along with older versions and still same issue.
I was reading somewhere that my tablet could be "soft bricked" and that is why it will not install the second part of the OTA. As for the Odin/download mode error, I had read that the firmware version I am trying to flash in Odin has an older version of bootloader than my current and Samsung does not let you downgrade the bootloader. I may be wrong on both accounts, which is why I am seeing if anyone else has had this same issue or have any advice on what I can try.
Thanks in advance!
Same here. I unforze all the apps unintstalled SU and factory reset still no dice. VZW repair assistant wont work or smart switch. RA says device firmware not supported and smart switch says im up to date. The first part of the update installed no problem.
dansto82 said:
Same here. I unforze all the apps unintstalled SU and factory reset still no dice. VZW repair assistant wont work or smart switch. RA says device firmware not supported and smart switch says im up to date. The first part of the update installed no problem.
Click to expand...
Click to collapse
I had the exact same issues. Here's what I did with my 4.4.2 Rooted NP. I wiped it completely from within the device, then connected it and to the VZW software and let it do a "Repair". After that, my tablet also said that it was up to date, still on 4.4.2. I let it sit overnight and tried downloading the software update the next morning from the tablet, and it took both of them. My NP is rocking 5.1.1. now, much faster. No root but that's alright for now. By running the repair assistant from VZW, it also got rid of the Unlocked Symbol, which may have prevented the upgrade in the first place.
tdetroit said:
I had the exact same issues. Here's what I did with my 4.4.2 Rooted NP. I wiped it completely from within the device, then connected it and to the VZW software and let it do a "Repair". After that, my tablet also said that it was up to date, still on 4.4.2. I let it sit overnight and tried downloading the software update the next morning from the tablet, and it took both of them. My NP is rocking 5.1.1. now, much faster. No root but that's alright for now. By running the repair assistant from VZW, it also got rid of the Unlocked Symbol, which may have prevented the upgrade in the first place.
Click to expand...
Click to collapse
I was able to get mine to update using ODIN and the firmware file from sammoble. Factory reset on the tablet, factory reset in recovery and finally ODIN worked.
I was having the same problems as the OP listed. Once I decided to live without root and I would be okay with wiping the tablet, I performed exactly what dansto82 said he did and I'm now on 5.1.1.
Now hoping someone comes up with a way to root.
Hey, I have the p905v and it is running 4.4.4, I rooted it with towelroot and it was completely fine. I then tried putting twrp recovery on it the wrong way through flashify and now I don't have a recovery mode and can't update it to 5.1.1. Other than that the tablet runs perfectly fine. Is there a way I can fix it?
Sent from my SM-P905V using XDA Free mobile app

Trying to do CM13 to CM12.1 downgrade on soft-bricked

So I decide to upgrade a a couple of weeks after OTA update to CM13 arrived. Turns out it was a massive mistake, especially since no backup, no ADB enabled, no root and nothing custom. This is the best I have so far: https://jira.cyanogenmod.org/browse/BACON-4808 (summary: System UI and com.android.phone both crash on startup). Sad thing is I can see phone working just fine behind the crashed UI (getting mail, notifications etc.) I know my data is in there but cannot get to it.
Anyway, customer support is responsive but I am not sure they will let me keep my data.
I am pretty much starting from scratch regarding flashing, and the first few hours was deciphering abbreviations and other bull. Other than that I am decently proficient with the tech stuff.
Would be grateful if you guys can help point me in the right direction. The info I currently have:
* I want to keep my data
* images here: http://forum.xda-developers.com/oneplus-one/general/official-cm11s-roms-ota-updates-t2906746
* I know that my phone is recognized by PC if I put it into ADB sideload mode (didn't yet try whether it works though)
* phone is also recognized when in fastboot
* possibly downgrade might work, but I am trying to find a method that will let me keep the data, if I get glitches I don't care for now
What I am not so sure about:
* flashing for example cm-12.1-YOG7DAS2K1-bacon-signed.zip in full should let me keep the data, true?
* taking fastboot image and just flashing boot&system should also let me keep the data, true? Did I miss anything?
What do you guys suggest I do? I know that in the end I might crash everything anyway, but at least I want to do the best I can (And make that backup soon after). Thanks for all and any help!
edit: Did the sideload flashing, that went fine, is easy. Problem is those images seem not to work for me anyway (bootloop). Probably because I didn't wipe userdata.
maybe try to use the restore tool (http://forum.xda-developers.com/oneplus-one/general/tool-oneplusrecovery-tool-v1-0-restore-t2991851) its pretty old (CM11s) but if it workd then refalsh the TWRP and update your phone to cm12.1 (with the required firmware)
A good question after all I did: Did anyone ever successfully downgrade from 13 to 12.1 without full data wipe?
p.s. it is very very easy to downgrade, it just doesn't work since OS upgrade makes changes to local data making it incompatible. This is what I did:
1) down+power on
2) chose upgrade and sideload upgrade from adb
3) while in that menu phone will wait for the update, just connect it to pc and do adb sideload image.zip (image needs to be signed ordinary image not the fastboot one)
4) wait until it completes and reboot phone
Tried all 4 CM12.1 images to no avail.
Dear all,
After flashing cm-13.0-ZNH0EAS2JK-bacon-signed FROM cm-12.1-YOG7DAS2K1 through TWRP on my rooted OPO as usual i do. MY mobile stuck in boot loader "CYANOGEN MOD READY" And not starting even after 45 mins.
So again i installed cm-12.1-YOG7DAS2K1-bacon-signed. Working fine. Tried many tiimes by wiping data,cache,dalvik too. But every time im stucking at boot loader "CYANOGEN MOD READY" . Please suggest me the best way to shift to marshmallow. I dont want to unroot.
skundurthy said:
Dear all,
After flashing cm-13.0-ZNH0EAS2JK-bacon-signed FROM cm-12.1-YOG7DAS2K1 through TWRP on my rooted OPO as usual i do. MY mobile stuck in boot loader "CYANOGEN MOD READY" And not starting even after 45 mins.
So again i installed cm-12.1-YOG7DAS2K1-bacon-signed. Working fine. Tried many tiimes by wiping data,cache,dalvik too. But every time im stucking at boot loader "CYANOGEN MOD READY" . Please suggest me the best way to shift to marshmallow. I dont want to unroot.
Click to expand...
Click to collapse
Take a backup of your internal storage
Flash factory images of CM13 using Index #8 http://forum.xda-developers.com/oneplus-one/general/guides-bacon-timmaaas-how-to-guides-t2839471
After flashing factory images, flash TWRP (Index #8)
After flashing TWRP, flash SuperSu from TWRP http://download.chainfire.eu/supersu-stable

[Completed] HTC One M9 Major Issue

I have an HTC One M9 (Sprint) software version 2.11.651.19 (OPJA2) with Android v5.1
Within the last couple months I unlocked the devices bootloader, and rooted it. Last night I left the phone under my laptop and I'm thinking it got way way way too hot, somehow the thing is still alive, however when I went to turn it on in the morning, I had no wifi or cellular capabilities. At first I assumed this was a hardware issue, however I then unrooted the device on a whim, and this fixed it (Until I turned it off again, to my dismay).
I'm thinking somehow my phone overheated (Which explains why my battery life won't go over 47%) and somehow my flash memory must have been corrupted because I can no longer boot into recovery mode, which is my serious catch 22. Since I figure this is some issue related to my firmware, which I would LIKE to reflash (This is my goal here). To my dismay, in order to flash a stock RUU or firmware to the device, you must have your bootloader relocked. However in order to relock your bootloader you must have root, and like an idiot I unrooted it. I can't reinstall SuperSU through my TWRP recovery because my phone refuses to boot into recovery mode. I attempted to re-flash TWRP to the device through download mode, the flashing is completed successfully, however I still cannot boot into my recovery. To break it down simply:
-Want to reflash stock firmware
-Must have root to reflash stock firmware/RUU
-Don't have root because I uninstalled it
-Can't re-root because my recovery is corrupted
-Can't re-flash TWRP (Already tried and it's not working)
-Can't re-root because I can't flash TWRP
-Can't reflash stock firmware because I can't disable it with root
Regardless of this I attempted to use adb and echo to relock the bootloader however instead of getting # I get $, so I'm not really able to do this either. Is there ANY way I can repair my recovery, has anyone ever run into an issue like this before? Or am I just completely screwed, hahaha.
Do you think I might be able to reflash Android V5.1 to try and fix the corruption and then maybe that would allow me to get into recovery mode so I can flash Super SU so I can at least factory reset my device with TWRP, or possible reload stock firmware and factory reset from there?
Thanks guys for any help you can provide.
*EDIT
If anyone wants to provide any advice great, but for now I'm going to try using HTC Sync Manager to load Marshmallow (v6.0) onto the HTC and see if this may allow me to actually get into recovery mode. Downloading the file from here: *nevermind can't post links yet, under 10 posts, you can find it on HTC's website* (This is for the HTC One M9, Sprint) in case anyone else EVER has to run into this awful issue, lol.
Moderators please feel free to update the thread to SOLVED status, I was able to update my phone to marshmallow to resolve the issue. This time around I WILL be backing up my phone, probably not going to root it this time around either, I have like 3 other phones so I'll just root them instead, lol. If you would like the download link I am happy to provide it VIA PM so you can update my OP with the link for the full fix. My phone is able to get wifi and texts now without an issue, unfortunately all my data is wiped but honestly I don't really care!!
Thanks everyone!
Good job on solving your issue.
If you have further questions or want to help out others, you can do so here
http://forum.xda-developers.com/sprint-one-m9/help
http://forum.xda-developers.com/sprint-one-m9
Thread closed

(FIXED) Bootloader Locked but Device Won't Boot

I recently ran into the issue during custom rom work. I reflash the stock android ZIP, it starts booting, then I hard reset it with the power button and try to reach bootloader again. This, as it turns out, is terrible to do if you want a fast setup. The moment it starts and you reboot it, the boot image is corrupted (that's my guess) because escaping the boot screen during a clean flash bricks your phone. If you're reading this, it happened to you as well.
The answer is so flipping obvious and it took me an hour to figure it out - nowhere on the internet is there a "solution" for this problem, no matter how frequent it is. But there are lots of people who deal with this, whether still on their factory images (like the Pixel 3 EDL issue) or like me bouncing from custom to stock. So here's the answer:
ALL YOU HAVE TO DO IS SIDELOAD THE CURRENT SOFTWARE OTA OR A BETA OTA FROM ANOTHER FUTURE VERSION.
It doesn't recognize timestamps before your current software, so you'll need to assume you're on the latest of whatever you're on and do that. Future versions work as well, so if you wanted to reach 12 in one shot, your phone's bootloader would fully accept it as long as the file isn't corrupted. If you need a sideloading or flashing guide, here you go.
For me, I flashed the latest build of Android 11 (August patch) and rebooted during the boot up. What I did was download the OTA of the same exact file to my laptop, and entered adb sideload coral.xxx.x.zip. (The name of the file) It ran all the way through and it started up perfectly normal.
I hope this helps someone!
P.S. I don't have any pictures or tutorials, I only wrote this to help others understand what happened and how to fix it. Probably wouldn't have needed to say it if the forum for it existed.

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