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my phone fall in the beach and i called to my insurace n they tell me they gonna send me a new one but i just wanna know its a new or no????
The phone you'll receive is most likely certified like New.
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roflcoptrbbq said:
The phone you'll receive is most likely certified like New.
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aka refurb. At this point almost certain.
It will be new to you
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Asurion phones are new in the box my kid cracked his incredible just before christmas then price was 80 bucks claim everything car charger case wired headset....your paying for it......any ways always get tec when you buy a phone gives ya extended warranty after the 1st year is up unless you make phone swim or visible outside damage its on you....loose charge ports are covered by tec might have to go to store have store note account then call corp back and have them read notes jump a few hops hello clnr...old pro at this
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ok
o they ask me if just my phone or charge too en i just say justthe phone
If you have insurance, I think they will ask you to pay 99 dollars, First time replacement and They give you brand new. My friend careless dropped his TB in toilet and he received brand new replacement TB.
ok
yea they tell me i have to pay 100 but the phone looks like new ?? its in good condicions
http://www.phoneclaim.com/verizon
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CARLITOZ18 said:
my phone fall in the beach and i called to my insurace n they tell me they gonna send me a new one but i just wanna know its a new or no????
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i went swimming with mine Saturday and just got my new one today and its brand new with the void sticker on the screw and it was 605.7 ota already on it
it wont be new new it will be close but not the same.
Insurence replacements are usually refurbished phones, thats whay they ask you to send back your broken one so they can fix it and send to some one else. I have delt with Assurion more times than i care to admit. (Also work in a vzw store) and only time I have seen them send out brand new ones is if the phone has only been out like a month, or the rare curcumstance they are out of stock of the refurbs. Easy way to tell if its brand new or not is that when you recieve a brand new replacememnt it will have the original packaging and all accessories.
Alright this is more of the questions for the AT&T network not really the Samsung Infuse. Anyway, I want to upgrade my phone later on I will get the Galaxy Note 2 . Now, I'd like to upgrade but my parents do not want to allow it. I do however, have a store near me. Couldn't I just go to the store with my phone number or do I need any other information to help me upgrade ? Any advice is helpful thank you. I should probably also say that I don't have an upgrade available both my parents do, but i think i could use one of theirs. Im under 18, would that stop me either? (I got my tablet from walmart lol, i was fine on that.)
Sent either from my p113 (gtab 2 7.0) or i997 (Infuse)
I believe they will require authorization from the one in charge of the account (one of your parents I suppose).
And not so sure about the upgrades, but I believe each one is specific to a phone line.
Sent from my sweet & buttery Infuse
Is your present phone a 4g? If it is, you can go on line with ATT and upgrade one of your parents phones. When the phone arrives, all you have to do is switch out your sim card.....all your number info and all that stuff is on the sim card.
If you go into the store and you are not the account holder, they won't even talk to you.
dparrothead1 said:
Is your present phone a 4g? If it is, you can go on line with ATT and upgrade one of your parents phones. When the phone arrives, all you have to do is switch out your sim card.....all your number info and all that stuff is on the sim card.
If you go into the store and you are not the account holder, they won't even talk to you.
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Thanks, i know a friend who i could ship it to if i did that.
Sent either from my p113 (gtab 2 7.0) or i997 (Infuse)
I'm thinking this is a great way to get yourself into hot water pretty quick.
A better idea would be to work out something with your parents.
Try this link
Upgrading will extend your parent's contract another 2 years.
I'm sure they'll definitely notice that.
To qkster, I'll try again lol when the time comes. I've got a lot of money that I've earned/gotten, and they won't let me use any of it! It sits there (in a safe place, easily access able to me), finally gave up and spent some of it on my tab 2. I love that, and my phone but the gnote 2 could make things a lot easier, use less devices.
lukas_s said:
Upgrading will extend your parent's contract another 2 years.
I'm sure they'll definitely notice that.
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I'm sure they would not know, my mom lost a 7 year old flip phone with no plan to get her another soon, and my dad has a 5 year old flip phone too. They do not care about tech. At all, I'm lucky to have a decent laptop to do heavy hw, I use my tab and phone for the quick typing/notes. It seems for me to work well, and no matter what I do they think its terrible (because they can't figure it out! Haha)
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You'll need your parents information. Most important is the last four of the social security number for the account holder
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hollywood528 said:
You'll need your parents information. Most important is the last four of the social security number for the account holder
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Definitely. Idk if I'm going to do it now, I think I'll just keep on asking lol.
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That is definitely your best bet
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Likely that since your parents are not tech savvy you can log into the att online portal using a username and password combo that they would normally use. From there you can add yourself as an authorized user and go into a store and wreak havoc. But honesty is the best policy.
Sent from my Galaxy Nexus using xda app-developers app
And just think, if something were to happen and they had to switch off of at&t or wanted to go somewhere else for service it would require them to pay roughly 800 bucks to terminate the contract. Not to mention the mandatory data charge for upgrading to a smart phone. They'd probably notice the extra 15 to 30 bucks a month.
As a parent myself who until this question thought I was still 'cool' (I'm slowly turning into a grumpy old man and its pissing me off) I'd most likely kill my kids of they tried what you are asking.
(I'm old now!!!!!!)
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I am already seeing the S3 on Craiglist for under $400.00, the Note will probably be more. But you wouldn't have to screw with your parents account.
thinking about going to my local att store when it opens and was wondering what my chances were of being to buy a phone...lines? ...store's stock on hand?...any ideas anyone?
jeffs99 said:
thinking about going to my local att store when it opens and was wondering what my chances were of being to buy a phone...lines? ...store's stock on hand?...any ideas anyone?
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It's been an awkward week for the S4. Most people are satisfied but the locked bootloader seems to have twisted some people. I would still go to the store early just in-case cause once the bootloader is unlocked, expect this phone to really begin selling
I just called my local store. They still have them in stock. It is now 11:34.
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Sale officially started yesterday for most areas. So I doubt there will be lines anywhere today.
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My local store started selling them this morning. I was first in line and there were about 6 behind me. There was nobody there last Friday when the HTC One launched.
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went to my local store in kalamazoo michigan. i got there at 8:45 thinking there would be a line. there was noone. and by the time i left only 2 other people came in and it seemed like they didnt get a gs4. the hype atleast in my town doesnt seem like much for the gs4 like it was the gs3.
No lines downtown Chicago. Got mine at ten and I was the only one there.
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No lines at my store..I was the second person in and the first and only one (while I was there) to grab a S4. 3-4 people came in to pay their bills and one person came in because her Note 2 screen would not come on and/or function properly.
Did any of yalls stores have any information about the 32gb version?
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No lines, 16 In stock.. And I was the first to buy it.
My store only had 16gb in stock. No info on 32gb
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Came an hour early. But there was no line. Close to 10 there were around 6 ppl behind me and the store had 10 white and 10 black. Picked up my white one.
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Thermalwolf said:
It's been an awkward week for the S4. Most people are satisfied but the locked bootloader seems to have twisted some people. I would still go to the store early just in-case cause once the bootloader is unlocked, expect this phone to really begin selling
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geoldr said:
Came an hour early. But there was no line. Close to 10 there were around 6 ppl behind me and the store had 10 white and 10 black. Picked up my white one.
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Yea a lot of people are probably holding off until the bootloader is unlocked but 6 people right out of the gate is not bad, your area will probably be out by tomorrow
Im at Costco right now. System wide ATT activation outage in red bold font on their screens. They called ATT sales, but they said they cant do activations over the phone either. I already paid for the phone, but its sitting at the wireless booth until ATT goes live again. Costcos food court pizza use to be better btw
freebee269 said:
went to my local store in kalamazoo michigan. i got there at 8:45 thinking there would be a line. there was noone. and by the time i left only 2 other people came in and it seemed like they didnt get a gs4. the hype atleast in my town doesnt seem like much for the gs4 like it was the gs3.
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I got mine on Westnedge yesterday. millions will be sold... but the hype will never reach iphone levels... not that it doesnt deserve it. But Apple just handles its releases better, with all the weird delays and changes in carrier releases, the west main store said they didnt have it and that westnedge shouldnt have sold it to me yesterday.
closest store to where I live is just an authorized retailer. they only had 4 in stock and opened at 10am. pulled up at 940, there were 3 ppl outside waiting for the 4. luckiest day ever, I would've had to drive 40mins to get one otherwise. like 10-12ppl showed up while I was getting my purchase all done, asking if they had any in stock. poor guy in front of me though, had to pay cash cuz he had to pay a deposit.... transaction almost done, and then the girl behind the counter says that she can't hold it for him while he runs to the ATM. I felt bad, if I'd had ANY cash on me, I would've given it to him so he could get it, but I didn't.
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Only 10 available at my store, was 8b in line so sure they sold out quickly
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Thermalwolf said:
Yea a lot of people are probably holding off until the bootloader is unlocked but 6 people right out of the gate is not bad, your area will probably be out by tomorrow
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I doubt most people even know or care about the bootloader.
You have to remember, we are the 1% who keep track of this stuff. Most people change the wallpaper and maybe add a few widgets..
raqball said:
I doubt most people even know or care about the bootloader.
You have to remember, we are the 1% who keep track of this stuff. Most people change the wallpaper and maybe add a few widgets..
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You're probably right but I mean heck I come across a quite a few people who ask me about rooting whenever they see my phones so there's definitely interest. Again though you're right, most of them had no idea how to root lol
all 3 of my local stores had 10 on hand each no lines none sold ... i work at one of them O__o
CheesyNutz said:
all 3 of my local stores had 10 on hand each no lines none sold ... i work at one of them O__o
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I think it's a lack of advertising before launch, I didn't see commercials for this phone like I saw for S3 last year. In fact I saw no commercials for the S4 lol
I am so pissed. Long story short. I ordered the s6 through Verizon, got the phone and it was great until the 10th day. I started having issues. So I told them and they said they'd send me out another. I told then I absolutely do not want a refurbished phone and they guaranteed me it would be a brand new one. Wtf do i get the next day? A refurbished piece of crap that had scratches all over when 3 different reps assured me they'd be sending me a new one. I called them back pissed.
So after hours of talking on the phone I get them to send me a brand new one that would come in the white box. They told me it would arrive on may 29th(which was 10 days away) because they were all on backorder waiting for the shipment from Samsung. So I've literally been calling every few days asking them what the update is and every time a diff rep just tells me that the order is placed and everything but it's still on backorder. This has happened 3+ times now.
It's been 3 weeks now and I just called again and told them this is it I've had enough and the guy tells me for some reason the order never processed because of some terms and conditions crap so he said he has to figure it out with his supervisor. I can't believe this seriously. Are the people at Verizon the dumbest individuals in the world or am I being toyed with here?
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Why not request the replacement be noted on your account and go to a verizon store and have them replace it with a new phone?
Shawn haz root said:
Why not request the replacement be noted on your account and go to a verizon store and have them replace it with a new phone?
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I tried that but all of the Verizon stores in my area were totally out of stock of the black s6 and they said they'd charge me to switch colors.
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May I ask what the issues were?
musicfreak190 said:
May I ask what the issues were?
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Multiple issues. I experienced, Bluetooth issues, got a few scratches on the phone and occasional messed up audio when on the phone. I got them to send me a new one. Should be here Thursday. Found out he order never went through cuz the stupid supervisor didn't approve the order.
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EDITED BY MODERATOR
Chadly, glad to hear your issue has an end in sight, I cannot help but wonder - did you receive an order confirmation for the new GS6 from VZW?
Yeah, they sent me a new s6 and this one is perfect except for a super loose home button that rattles. Such bs. I'm waiting for them to call me back and tell me what we do now.
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I haven't been impressed with Verizon customer service, either. The first phone I got was never activated, and when I called to get it activated, the rep just redid my order and sent me another phone lol. I had to reject the 2nd phone, and I finally spoke to someone that knew what they were talking about.
It seems as though 1 out of every 3 reps know their stuff, the rest have no clue.
I'm still waiting for my $100 port in credit, and I know it won't be on my 3rd billing cycle, so I'll have to call them again :/
Never even talked to a rep. did everything online. Ordered phone on Friday, arrived Sat, activated without doing much other than turning the phone on (SIM card was already installed). I didn't port my number until I checked out the phone and ported the number on Monday morning, took about 20 min and about 1/2 hour after that to get the SMS texting working right.
No communication with a rep at anytime.
Sat night when I realized I already had the latest build (was waiting for an OTA), I rooted the device with PingPongroot. Had to do it twice but it stuck and was very easy. never connected the phone to the computer (yet).
krelvinaz said:
No communication with a rep at anytime.
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This is literally the only way to do it. Companies like VZ and Comcast intentionally provide sucky service so that you just give up because who wants to spend hours on the phone explaining your problem to people who are intentionally making it harder for you?
Well, they said they said they wouldn't send me out another new device. She said it would have to be a refurbished one this time so now I have to choose between one of these s6's or sell one of them and wait for something better to come along.
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Chadly said:
Well, they said they said they wouldn't send me out another new device. She said it would have to be a refurbished one this time so now I have to choose between one of these s6's or sell one of them and wait for something better to come along.
Sent from my SM-G920V using XDA Free mobile app
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It looks like they delayed you just to be outside of the 14 day window. Anything outside that 14 day return policy can be replaced with a certified like new device. Is the home button that bad that you couldn't see living with it? Would a stiff home button eventually became loose also?
backdown00 said:
It looks like they delayed you just to be outside of the 14 day window. Anything outside that 14 day return policy can be replaced with a certified like new device. Is the home button that bad that you couldn't see living with it? Would a stiff home button eventually became loose also?
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I exchanged one due to a very loose home button. It didn't register presses half the time and rattled bad. They are out there, the lemon s6s. They are far between but they do exist sadly
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backdown00 said:
It looks like they delayed you just to be outside of the 14 day window. Anything outside that 14 day return policy can be replaced with a certified like new device. Is the home button that bad that you couldn't see living with it? Would a stiff home button eventually became loose also?
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Yeah, pretty lame. I'm keeping the new gold one because the screen is much better. The home button doesn't rattle as much now. It's barely noticeable so I'm okay with it.
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they always try and get you with that refurb stuff. i hate that!
I will never get another phone phone Verizon, you can get the same phones from Best buy with no penalty for returns.
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I don't wanna return my phone,because I guessing maybe late on Samsung come back with this phone again
So don't. It's still voluntary, and nothing new.
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+1 Im keeping mine. You have more of a chance of dying in a car accident or even being murdered than your Note 7 catching fire. Besides, ALL phones carry a risk. Just google "iphone catches fire" and find the numerous "local" reports. Some even on planes in mid flight. The "National" media won't run these. Wonder why? Make no mistake, this was a targeted attack on Samsung for steadily taking the market away from America's precious Apple and to make way for American juggernaut Google. Btw, you can google "Nexus catches fire", or practically ANY phone model/brand and find recent news reports of said phones burning up. Sorry, I'm not drinking the Kool-aide. Samsung made a kickass phone and I'm not ditching them or the phone because the American media and American mega-corporations don't want them to have the bulk of the cell phone market.
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kstephens98 said:
+1 Im keeping mine. You have more of a chance of dying in a car accident or even being murdered than your Note 7 catching fire. Besides, ALL phones carry a risk. Just google "iphone catches fire" and find the numerous "local" reports. Some even on planes in mid flight. The "National" media won't run these. Wonder why? Make no mistake, this was a targeted attack on Samsung for steadily taking the market away from America's precious Apple and to make way for American juggernaut Google. Btw, you can google "Nexus catches fire", or practically ANY phone model/brand and find recent news reports of said phones burning up. Sorry, I'm not drinking the Kool-aide. Samsung made a kickass phone and I'm not ditching them or the phone because the American media and American mega-corporations don't want them to have the bulk of the cell phone market.
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Im sorry but i thought it was mandatory. I thought they were going to blacklist phones not returned. I returned nine and am so unhappy about it this sucks if i really didn't have to return it. I got NUNEROUS messsges from sprint AND samsung telling me to return it immediately
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Well there trying to make it mandatory. I the US your can't travel when it like on airplanes it's been banned even if the device is off
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zune70 said:
Well there trying to make it mandatory. I the US your can't travel when it like on airplanes it's been banned even if the device is off
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Yep, you can be fined up to $150,00+ USD for each day you have it on your person if you try and fly with it.
Still rockin mine
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I didnt want to either but i got an s7e today its running wayyyy smoother
Still have mine, im supposed to be flying in 2 weeks so may switch back to my S4 for that weekend and go back to the note when i get back if they allow me. Hoping they come up with some solution to check the phones so the rest of us dont have to turn it in. I rocked my s4 for 3.5 years and really dont want to go back to it, but the NOTE was the best phone ever and not settling for s7e for next 2 years when S8 will be avail in few months. So pissed!!!!
I bought an S7 Edge off a friend and was going to return my Note to Sprint. Had the 7 Edge for 30 minutes and gave it back to him. There's just nothing like the Note. I'd rather take my chances.
Barkleyfan said:
So don't. It's still voluntary, and nothing new.
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well if you are willing to pay this.
"Now here’s where things get interesting. If a passenger does not comply with the above rules, which is to say that a passenger brings a Note 7 on board and refuses to power it off and store it appropriately, he/she will be subject to a civil penalty of up to $179,933. Additionally, the penalties state that a person violating the above order is also “subject to criminal prosecution” which can result in fines and “imprisonment of up to ten years, or both.”
link below.
http://bgr.com/2016/10/17/galaxy-note-7-explosions-flight-ban-penalties/
SILVERGOOSE said:
well if you are willing to pay this.
"Now here’s where things get interesting. If a passenger does not comply with the above rules, which is to say that a passenger brings a Note 7 on board and refuses to power it off and store it appropriately, he/she will be subject to a civil penalty of up to $179,933. Additionally, the penalties state that a person violating the above order is also “subject to criminal prosecution” which can result in fines and “imprisonment of up to ten years, or both.”
link below.
http://bgr.com/2016/10/17/galaxy-note-7-explosions-flight-ban-penalties/
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Then don't fly with a Note 7. I plan to use an old phone for flights and switch back to the Note 7 when I'm back.
I will be waiting this thing out so long as the recall is voluntary, until my phone explodes or the note 8 or an equivalent comes out. I think it's a conspiracy. How could this happen to the best phone ever made. It is a perfect work of art packed with all the best and latest new tech and you mean to tell me that they cut corners on the battery. The battery. I don't think so.
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LOL..
http://66.media.tumblr.com/586b3c11d2fd81971783b54f447a065b/tumblr_ofewx7Rt1y1s02vreo1_250.gif
Appreciate the GIF........lol
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Still have mine and been using it roughly. I'll bring my iphone 7 plus when traveling. Note7 is still better than my iphone 7 plus.
So like must i dont wanna give it back and i wont give it back....is anyone else afraid of samsumg or carriers blacklisting the imei's?
jbarresi19 said:
So like must i dont wanna give it back and i wont give it back....is anyone else afraid of samsumg or carriers blacklisting the imei's?
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Went to Best Buy tonight (Las Vegas), mobile sales rep stated that Verizon will begin black listing/deactivating their devices soon. Anyone else hear anything like this?
I wouldn't believe what any rep at best buy said.... They told me that I HAD to shut it off and return it right away.... I walked away and laughed and said "why so u can sell me an iphone"