Zte v975 internet disconected - General Questions and Answers

Hi,
Could someone help me please with my problem?
I have a ZTE V975 , I just bought it and it seems that I cannot acces the internet from the SIM .
In ABOUT it says 2 strange things: Mobile network status disconected service: in service
I have a valid SIM with internet and I am not on wifi.The signal is full and it shows 3g.
Please help me,
Best regards

Xplosiveme said:
Hi,
Could someone help me please with my problem?
I have a ZTE V975 , I just bought it and it seems that I cannot acces the internet from the SIM .
In ABOUT it says 2 strange things: Mobile network status disconected service: in service
I have a valid SIM with internet and I am not on wifi.The signal is full and it shows 3g.
Please help me,
Best regards
Click to expand...
Click to collapse
Check your APN settings are correct for your mobile network. Settings > Wireless & Networks > More... > Mobile Networks > Access Point Names

sallyann said:
Check your APN settings are correct for your mobile network. Settings > Wireless & Networks > More... > Mobile Networks > Access Point Names
Click to expand...
Click to collapse
I have no APN.I don`t know what to do.

Xplosiveme said:
I have no APN.I don`t know what to do.
Click to expand...
Click to collapse
Google for what they should be for your carrier and input them. Or find a friend on the same network and copy their settings. Or telephone your network provider and ask them.

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r0bin93 said:
I recently bought a samsung infuse from ebay. It's unlocked for me because i live in norway. But I have 2 problems! 1: I can't select the mobile network who I want to use. 2: I can't surf online on the phone using my carrier, it works only with wifi.
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Click to expand...
Click to collapse
You type better English than most Australians I know
To use your carriers data service, you will need to set up what are called 'APNs' on your phone. This installs the correct settings on your phone to access the internet.
Setting up APNs is very simple. Go into Settings > Wireless and Network > Mobile Networks. In here there is an option called 'Access Point Names'. If you tap on it, you're probably looking at a blank screen. This is where we can add your carrier's internet settings
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Talk to you soon!
me too!!!!!!!!!!!!!!

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You have to key in your APN manually... go to your Operator's website or ask customer service.
Then key in the details into:
Settings>System tab>Mobile Network Selection>Access Point Names>New APN
hi
I am,too. So new APN?
bstienna said:
I am,too. So new APN?
Click to expand...
Click to collapse
APN = Access Point Name = GPRS/3G settings in your phone from your network provider.
Contact your provider for the same.
P.S : Google doesn't bite

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ekhasti said:
Goto Setting> More (after Data usage)> Mobile Networks> Mobile data service preferred <-- Uncheck this...
Click to expand...
Click to collapse
Yes tried that!! Nothing Happened!! It was already unchecked and I also tried rechecking it....
Swap SIMs and check..
hi
m also getting this problm
agreeed...becoz same prob come to me when i got new cell. after this process now everything is ok.
ekhasti said:
Goto Setting> More (after Data usage)> Mobile Networks> Mobile data service preferred <-- Uncheck this...
Click to expand...
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