MZ-616 Xoom2 didnt' wipe/factory reset - Xoom Q&A, Help & Troubleshooting

This the most strange think that I saw. A customer bring to me a Motorola Xoom2 tablet (MZ-616-32) that can't do a factory reset.
I tryed several times, on two diferent ways:
1) Privacy -> Factory Reset
2) By Recovery using Wipe Data and Wipe Cache
The tablet is 100% locked.
Everytime after the reset completed all information including google, mail accounts, user apps, wifi configs, remaining here.

Related

factory reset?

what is the difference between factory reset and hard reset??
will my phone lag go away if i do a factory reset?
what all will remain in the phone, like which apps(pre installed or all?)
i'm using a motorola defy (running 2.2)
A factory reset makes your device just like it was when you first took it out of the box brand new. It is done from with in the Android OS it self via Settings/SD & phone storage/Factory data reset. Any apps you have installed, your contacts, bookmarks, any personal settings you have will be removed. If you go into Settings/Privacy and check backup settings your settings will be backed up to google. It is also a has a Automatic restore option there that will automatically restore your settings for you if you have backup settings checked.
A hard reset does the same thing a factory data reset does, but you have to use the external buttons to do it. Each device has it's on combination of buttons to preform a hard reset. Some devices have it as a option in the Hboot/Recovery screen. Some say a hard reset does a little bit more thorough or deeper cleaning, but I have found no one that can answer this for 100% positive.
you can also preform a factory reset using Clockwork Mod Recovery by choosing the factory data reset option in the main menu of Clockwork Mod Recovery.
As for it solving your issue with lagging. I can not say proof positive it will as I do not have a device like yours and do not exactly what is causing the device to lag. But a factory reset has been know to help solve a lot of issues, one is laggyness. I suggest you do it as it is no risk involved in doing it. Plus with Android it is easy to restore your device to the way you had it. The market keeps track of the apps you had and you just open the market, press yhe menu button and then my apps. this will let you get your apps back.

[Q] Wipe data/ factory reset soft bricked my phone

I am on A9192: HTC Inspire 4G.
My mobile got locked by too many patterns attempted. It asked for email and password, though I provided right information, it didn't let me go through.
I tried few options from Cannot unlock tablet as have no internet connection? but none of the option worked for me.
Anyway, I tried to factory reset through its stock recovery which is in chinese and labelled as `HTC ACE v4.0.0.2`.
I selected `wipe data/factory reset` which could have uninstalled the ROM on it. So, now my mobile is showing company logo only.
Every time I go to mount and storage menu, I find system, cache and data are unmounted. Though I mount and reboot the boot, it again gets unmounted.
What to do now ? I know this phone is rooted but I don't know if its bootloader is unlocked or not. It shows S-OFF on bootloader menu. Is it possible to install the system again ?

Oneplus One - "BOOTLOOP" - Unknown Reason and Data Presence after Factory Reset

Oneplus One - "BOOTLOOP" - Unknown Reason and Data Presence after Factory Reset
Hello All,
This is my first post in XDA.I'm sharing my Oneplus one bootloop experience which i faced last week .The day before i got bootloop in my Oneplus one,Charge i had in my mobile was around 14% , Data and other services were running with which my mobile can only run for only next 8hrs.Next day morning, I found my mobile got switched off.When i try to charge the device,My device fell into bootloop completely then i went with the following choices,
1. Charged the device around 50% and made it dry completely (Didn't Work).
2.CM Recovery mode and Wiped the cache partition (Didn't Work).
3.Finally,No option-Half-Halfheartedly decided to Factory reset my device, CM recovery >> Wipe Data/ Factory reset.
While Factory reset,Device was prompting for delete user option I gave "Yes" .After reset and reboot,I found still all my data exists in my device.
Unchanged things even after my factory reset,
1. All my data around 48gb.
2.Ringtone and other settings.
Changed things,
1.No apps were there
2.Wallpaper
3.Security pattern (No pattern after reset)
4.Apps auto-login
For eg, Facebook app i downloaded it right from play store. When i opened the app, It din't prompt for Username,Password
right way it just logged in.Same thing with twitter,Linkedin and Other apps.Even after i wipped my cache still all the app were able to auto login.
Anyway my device works fine now.Got all my data back
My device Config,
-------------------------------
Sandstone Black
64 gb variant
CM 12 updated till date (12.0-YNG1TAS213).
If anyone had already faced the same.Pls post the RC for the same.
Thanks and Regards,
MB*Cube*

Will I lose software update after a hard reset?

I am 100% certain that this question has been asked already, but a search mostly shows people asking about what happens when they do a factory reset, or even when they say "hard reset", they appear to have in mind the "soft" factory reset instead.
My question is as the subject says. If I do a hard reset, the one performed from the android boot menu or whatever you call it, will I lose my software update? I am NOT talking about the factory reset that is performed from within the settings menu of the device.
Just as a background, I have a Nexus 7 (2012, first generation) that simply does not recognize usb cable while it's turned on. While the tablet is turned on, it does not charge and it won't be recognized when plugged into the computer. It charges only if it's turned off. I searched and did everything suggested, using the original cable, original charger, different cable, different charger, cleaning the usb connector with 99% isopropyl alcohol, try bending the connector slightly, software update, factory reset, installing some apps suggested from google play store and running diagnostics, everything. I have to think that this is probably a software issue, not a hardware issue. I mean, obviously it does charge when it's off, so I just can't think something is catastrophically wrong with the hardware (and I have experience fixing wonky touchscreen on this device by updating software). Unfortunately, rooting the device and installing custom rom is not an option until the usb works, which is the whole issue that I am trying to solve (I saw some discussions on the web about rooting without usb, but I think that's beyond my ability).
Anyway, back to the point, as one of the last resorts, I am wondering if a hard reset might give me some light, but before I attempt that, would like to know if that means I need to update software again. Yes, I already know I will lose all my files, data, apps, contacts, app save files or progress, account info, everything.
Thank you for your help.
There is no difference between hard reset and factory reset. Factory reset or hard reset just removes your all system apps data, user apps and data. It only reset settings to default as a fresh os.
By factory resetting it not change your updated os to older one. It just reset your android update to factory settings.
If it helped . Please thank me.
Ashwinrg said:
There is no difference between hard reset and factory reset. Factory reset or hard reset just removes your all system apps data, user apps and data. It only reset settings to default as a fresh os.
By factory resetting it not change your updated os to older one. It just reset your android update to factory settings.
If it helped . Please thank me.
Click to expand...
Click to collapse
So are the discussions at the following link incorrect? Please Google "how to hard reset nexus 7 2012" and click the top hit that shows, by the title "Hard Reset your Google Nexus 7 (2012) – Android Forum - AndroidPIT" (I am a new user to these forums and am prevented from posting an external link).
I was thinking of trying the second method explained in that article,
- Turn your tablet off.
- With the tablet off, press and hold the Power key, then press and hold the Volume Down key. Scroll down twice to select Recovery.
- Select with the power key.
- You'll see the Android pop up, then while holding down Power, press Volume Up.
- Use the volume keys to scroll to "Wipe Data/Factory Reset" and press Power to select it.
- Scroll down to "Yes - Erase All User Data" and press Power to select it.
- Your Hard Reset is now complete.
Click to expand...
Click to collapse
Ashwinrg, could you please reconcile your post with the above article that I am referencing, which suggests that a "factory reset" is different from a "hard reset"? Am I reading something wrong, or is that article plain wrong? (And yes, even the steps for a "hard reset" references "Wipe Data/Factory Reset", so there is definitely some confusing terminology, even at the manufacturer level, going on here, but my point is, is there just one kind of "reset" for Android, or are there more than one kind of "resets" out there for Androids?)
You can see the steps given on the site is saying that go to recovery mode and select wipe data/factory reset.
Factory reset and hard reset is same. It just reset os to factory settings.
Ashwinrg said:
You can see the steps given on the site is saying that go to recovery mode and select wipe data/factory reset.
Factory reset and hard reset is same. It just reset os to factory settings.
Click to expand...
Click to collapse
Thanks. So to see if I understand it right, if I've already tried factory reset from android settings menu, trying the method with power button and volume button and recovery mode and so on is going to be redundant, and in any case definitely won't have any impact on my usb/battery issue, if the factory reset didn't help?
Yes there might be the case you can loose your data or some software if you will hard reset.
You can factory reset your android in android settings menu or from recovery mode.

Unable to setup phone after reset

I could use a hand bypassing Googles reset setup. I had to reset the device using the recovery menu.
When the device was initially setup, there was no google account used. But on master reset, its asking for the G account previously synced. I wiped the cache in recovery but it didnt work

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