hey all,
on friday I rooted my NS again to check out cm7 rc1. before i was totally stock @ 2.3.2. friday evening i wanted to show my iphone friends the nexus s with cm7. the first one took it and did take some photos. then he smiled and gave it back to me. force close: SORRY: Android.process(???) has stopped unexpectedly.
this error was looping all the thime. i pressed okay and one sec later it was there again. i tried to flash the rom again in recovery, but the error was still there. i did date and cash wipes and some factory resets and then the error was gone.
on sunday i was travelling home on train and suddenly the error was back. i tried again some wipes and then i deceided to restore my nandroid backup. so i was back on 2.3.2. during sunday afternoon and evening i got these errors:
- NS is freezing while it is in standby... if i grab the phone and want to unlock it but the display keeps black -> i have to put out the battery..
- NS is beside my keyboard and suddenly all four buttons are on. display is still black. unlock not possible--> battery again
- NS is freezing while using facebook or twitter app
today... i unrooted it again and went back to a nandroid (2.3.1) guided _here_.
after unrooted again NS wanted to update to 2.3.2 which i confirmed.
about to hours later the errors i explained came back.
am i the first one who bricked NS?
please give me some help how to get it back working correctly, because i love this phone so hard.
I did another factory reset and now the phone is hanging at the google Logo. The four buttons are powered.
This is looping, too.
Yesterday I tried some things to kill these errors. I did:
- factoy reset (in settings menu)
- fastboot erase userdata 2x
- wipe cache, wipe data, wipe devliak
Today the phone was with out a problem, but just a moment ago I wanted to unlock it by pressing the power button but the display didn't react as usal. It is still black and the only thing I can do is to take out the battery....
Last step I can do is to send it back to my girlfriends sister in US so that she can bringt it to Samsung US to get it serviced.
"bricking" the phones involves the phone not being able to turn on or do anything, period. your phone isnt a brick. after doing a "factory reset" you want to reflash whatever rom you are using. it seems like youre having problems with a bad app or some bad data.
thx simms22. i just flashed the newest cm7 nightly with rom manager (incl. wipe). i set up all my apps and 20 min later the error come.
to figure out if it is a bad app problem i do a factory reset now and won't log into google account and see if the error appears.
simms22 said:
it seems like youre having problems with a bad app or some bad data.
Click to expand...
Click to collapse
i did a factory reset and skipped google setup after first boot.
i just entered sim code and let nexus s in idel mode.. about 15 mins later the four buttons were lightened but i couldn't unlock the phone. battery out... and i could power it on.
so it's some kind of bad data problem? but how to find and/or clean this bad data? thx again for your help.
edit: I found a lot on google for "full wipe bad data". I'm reading now! But I may have to ask you something
edit2: in recovery (cwm3.0.0.5) I did: format system, format data, format cache and format sdcard. then i mounted usb and copied this nandroid 2.3.1 to it and flashed it. I booted and installed system update 2.3.2. now testing again without apps.
edit3: the hole day no problems. I only installed twitter and in the evening 2.3.3 manually. This morning again the phone was not unlockable. I had to take out the battery... on my way to work I did a wipe from stock recovery but shortly later the phone freezed while I used the slider to unlock it. oh man that sucks I thought it was fixed.
I make some coffee now and start google'ing. If you have some tipps, please throw them to me.
maybe reflashing radio?
stiefa00 said:
i did a factory reset and skipped google setup after first boot.
i just entered sim code and let nexus s in idel mode.. about 15 mins later the four buttons were lightened but i couldn't unlock the phone. battery out... and i could power it on.
so it's some kind of bad data problem? but how to find and/or clean this bad data? thx again for your help.
edit: I found a lot on google for "full wipe bad data". I'm reading now! But I may have to ask you something
edit2: in recovery (cwm3.0.0.5) I did: format system, format data, format cache and format sdcard. then i mounted usb and copied this nandroid 2.3.1 to it and flashed it. I booted and installed system update 2.3.2. now testing again without apps.
edit3: the hole day no problems. I only installed twitter and in the evening 2.3.3 manually. This morning again the phone was not unlockable. I had to take out the battery... on my way to work I did a wipe from stock recovery but shortly later the phone freezed while I used the slider to unlock it. oh man that sucks I thought it was fixed.
I make some coffee now and start google'ing. If you have some tipps, please throw them to me.
maybe reflashing radio?
Click to expand...
Click to collapse
are you using any of the custom kernels?
no, I'm using stock kernel and never flashed a custom kernel.
stiefa00 said:
no, I'm using stock kernel and never flashed a custom kernel.
Click to expand...
Click to collapse
im going to have you try wiping once again. wipe data/factory reset. only this time reupdate to android 2.3.3 right after the factory reset in recovery. dont boot after wiping, update after wipe, then reboot.
--> stock recovery -> wipe / factory reset -> reflashed update (ota2.3.3) -> testing now without installing apps
thanks simms!
Edit: the phone got a freeze while I wanted to unlock it -.-
Edit2: I'm testing now in airplane mode. Maybe the error doesn't come...
stiefa00 said:
--> stock recovery -> wipe / factory reset -> reflashed update (ota2.3.3) -> testing now without installing apps
thanks simms!
Edit: the phone got a freeze while I wanted to unlock it -.-
Edit2: I'm testing now in airplane mode. Maybe the error doesn't come...
Click to expand...
Click to collapse
im now thinking it might not software related. if it was software, a wipe and reupdate should have fixed it. maybe you should check into a warranty replacement. .
In airplane mode the error is there, too.
Okay thx 4 ur help. I'm starting a service request. Bad day -.-
Sent from my Nexus S using XDA App
stiefa00 said:
In airplane mode the error is there, too.
Okay thx 4 ur help. I'm starting a service request. Bad day -.-
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
the only other thing i can think of that might cause something like that after wiping is something bad on your "sd" storage. copy everything you need off your "sd" storage and try wiping that.
stiefa00 said:
edit2: in recovery (cwm3.0.0.5) I did: format system, format data, format cache and format sdcard. Then nandroid restore...
Click to expand...
Click to collapse
I think I allready did this? Or do you talk about this 1gb sd. If so, how to format this one?
Could I find something usefull with logcat?
Sent from my Nexus S using XDA App
According to this thread I think you will have to get it replaced:
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=44db6d8e31129d4c&hl=en
Holy sh** what an anoying link. -.-
BUT: thanks dude.. now I know waaazzz up
I have a US Verizon launch day Xoom that has been rooted since day one. It has been trouble free until now. I recently attempted to upgrade to 2.1 Hammerhead from MantaRay and I got this error in CWM verTiamat R4c-100611 while I was doing a factory/data reset "Error Removing /data/data/com.google.android.location/file/cache.wifi."
I noticed the error but rebooted the system anyway. When I rebooted I was now on Hammerhead 2.1, but noticed several problems. One being I lost function in the Home softkey. I also noticed all my apps and data were still intact as I left them on MantaRay. I like to start fresh with a factory/data reset whenever changing roms to avoid issues so I went back and attempted another wipe and flash of Hammerhead. I got the same error in CWM verTiamat R4c-100611. I rebooted to the same problems in the ROM.
Thinking it might be a problem with the recovery, I reflashed CWM verTiamat R4c-100611, flashed Team Rouges CWM v1.0, and finally reverted back to CWM verSolarnz 120511-2030, and got the same error every time I would attempt a factory/data reset.
I then attempted to do a factory/data reset from within the privacy menu in the ROM. I got the screen with the android and the triangle/exclamation point overhead when I tried. I also unistalled a few apps and cleared data on the google ones. No matter what I do I can not erase the data.
I did some searching around but could not find any info on this specific error. Im hoping I missing something and it is an easy fix. I'm running out of ideas tho. Any advice would be much appreciated!
Pic is of the error message I get no matter what recovery I use.
polarized said:
I have a US Verizon launch day Xoom that has been rooted since day one. It has been trouble free until now. I recently attempted to upgrade to 2.1 Hammerhead from MantaRay and I got this error in CWM verTiamat R4c-100611 while I was doing a factory/data reset "Error Removing /data/data/com.google.android.location/file/cache.wifi."
I noticed the error but rebooted the system anyway. When I rebooted I was now on Hammerhead 2.1, but noticed several problems. One being I lost function in the Home softkey. I also noticed all my apps and data were still intact as I left them on MantaRay. I like to start fresh with a factory/data reset whenever changing roms to avoid issues so I went back and attempted another wipe and flash of Hammerhead. I got the same error in CWM verTiamat R4c-100611. I rebooted to the same problems in the ROM.
Thinking it might be a problem with the recovery, I reflashed CWM verTiamat R4c-100611, flashed Team Rouges CWM v1.0, and finally reverted back to CWM verSolarnz 120511-2030, and got the same error every time I would attempt a factory/data reset.
I then attempted to do a factory/data reset from within the privacy menu in the ROM. I got the screen with the android and the triangle/exclamation point overhead when I tried. I also unistalled a few apps and cleared data on the google ones. No matter what I do I can not erase the data.
I did some searching around but could not find any info on this specific error. Im hoping I missing something and it is an easy fix. I'm running out of ideas tho. Any advice would be much appreciated!
Pic is of the error message I get no matter what recovery I use.
Click to expand...
Click to collapse
That is strange and troubling, if indeed this problem just came out of nowhere. I know that you can wipe data in fastboot, though I can't remember the exact syntax right now, but it should be available.
On edit: try: fastboot erase userdata. & fastboot erase cache
I think you do need to wipe/factory reset between Manta Ray and Hammerhead as the framework was changed/fixed, among other things.
Thanks Okantomi! Your advice worked perfect.
Anyone else had issues performing factory resets? My Nexus 5 seems incapable of completing it. So far I have tried doing a factory reset from the settings menu 4 times. Every single time it locks up on the erasing step. I don't mean it takes a little longer. I have let it sit for almost half an hour and the little android robot sits there taunting me.
Every time I have had to manually go into the bootloader and sideload a factory image, which works fine.
Any ideas why this problem is occurring? Faulty memory maybe?
Same issue here, phone is getting nice and warm but the little robot just sits there twiddling his antennae. Forced restart either normally or into recovery mode lands me right back on the erasing screen, looks like nothings going to happen unless I intervene another way. Any ideas?
Try pushing the system.img using fastboot. Might be best to start over and do a clean install.
Have you tried doing a factory reset in recovery instead?
Sent from my Nexus 5 using Tapatalk
Same problem
I have the same problem with the loop at the erasing screen. It will not go into recovery so that I can fix it. I tried flashing the Stock Rom again but no use. Please help me or at least give me some pointers what to try next.
jizkidjnr said:
Same issue here, phone is getting nice and warm but the little robot just sits there twiddling his antennae. Forced restart either normally or into recovery mode lands me right back on the erasing screen, looks like nothings going to happen unless I intervene another way. Any ideas?
Click to expand...
Click to collapse
martinancevski said:
I have the same problem with the loop at the erasing screen. It will not go into recovery so that I can fix it. I tried flashing the Stock Rom again but no use. Please help me or at least give me some pointers what to try next.
Click to expand...
Click to collapse
I have the same problem
I'm sure you wait a long time...but if not, mine probably took 10-15 minutes to finish...
Sent from my Nexus 5 using xda app-developers app
i have the same problem
What is your recovery? Version # also? How did you root? <--- this goes to the rest of you guys too because it seems like its happening to more than one person.
Follow this: Maybe flash the stock recovery found in here http://forum.xda-developers.com/showthread.php?t=2513701
fastboot flash recovery C:/image-hammerhead-krt16m/recovery.img
^^ the command
edit: on second thought start over.
lpforte said:
Anyone else had issues performing factory resets? My Nexus 5 seems incapable of completing it. So far I have tried doing a factory reset from the settings menu 4 times. Every single time it locks up on the erasing step. I don't mean it takes a little longer. I have let it sit for almost half an hour and the little android robot sits there taunting me.
Every time I have had to manually go into the bootloader and sideload a factory image, which works fine.
Any ideas why this problem is occurring? Faulty memory maybe?
Click to expand...
Click to collapse
hello
I have the same exact problem
I'm completely stock and I want to reset all so I do factory reset from menu setting, backup & reset
And since, my nexus stucked in "erasing...."
I have tried flashing factory image according to this guide, succeeded, but then still stucked in android logo with endless progress bar (but this time without "erasing....")
Need help how to restore it
All I want is to factory reset
How did you actually sideload factory image?
thanks
iori said:
hello
I have the same exact problem
I'm completely stock and I want to reset all so I do factory reset from menu setting, backup & reset
And since, my nexus stucked in "erasing...."
I have tried flashing factory image according to this guide, succeeded, but then still stucked in android logo with endless progress bar (but this time without "erasing....")
Need help how to restore it
All I want is to factory reset
How did you actually sideload factory image?
thanks
Click to expand...
Click to collapse
ADB sideload: place the rom you want to flash in the fastboot folder and in the phones recovery select adb sideload, then on the pc in cmd type: adb sideload namerom.zip and it will start flashing.
gee2012 said:
ADB sideload: place the rom you want to flash in the fastboot folder and in the phones recovery select adb sideload, then on the pc in cmd type: adb sideload namerom.zip and it will start flashing.
Click to expand...
Click to collapse
thanks
but i finally found out that the stock recovery was somehow corrupted after factory reset
then I unlocked the bootloader and flashed TWRP recovery, and voila! my device booted normally
Nexus 5 hung at reset
iori said:
hello
I have the same exact problem
I'm completely stock and I want to reset all so I do factory reset from menu setting, backup & reset
And since, my nexus stucked in "erasing...."
I have tried flashing factory image according to this guide, succeeded, but then still stucked in android logo with endless progress bar (but this time without "erasing....")
Need help how to restore it
All I want is to factory reset
How did you actually sideload factory image?
thanks
Click to expand...
Click to collapse
Exactly the same problem here. Nexus 5 running 4.4.2 kept powering off randomly roughly once a day. Attempted a factory reset and it got stuck at erasing. Having unlocked the bootloader and following the steps to unlock and reboot, I have a progress bar with the animated android icon, apparently stuck at the same stage, but without the "erasing" caption.
As far as I'm concerned, I can nothing with the phone at present short of taking it back, though they'll likely take issue with my attempts to rectify myself
mannschaftpag said:
Exactly the same problem here. Nexus 5 running 4.4.2 kept powering off randomly roughly once a day. Attempted a factory reset and it got stuck at erasing. Having unlocked the bootloader and following the steps to unlock and reboot, I have a progress bar with the animated android icon, apparently stuck at the same stage, but without the "erasing" caption.
As far as I'm concerned, I can nothing with the phone at present short of taking it back, though they'll likely take issue with my attempts to rectify myself
Click to expand...
Click to collapse
I'll add that I've also tried the Nexus Root Toolkit v1.8.0 to flash stock. Appears to go fine, recreating the file system and loading software, then as soon as it gets to the "erasing cache" step it just sits there for hours and makes no progress.
I know I probably shouldn't promote toolkits but you can always try this. Seems to have worked for a lot of people.
http://forum.xda-developers.com/showthread.php?t=2513937
Sent from The Deathstar
Same thing happened to me yesterday. My N5 is rooted, running stock rom and recovery. I had some corrupted app date showing in Titanium that I could not remove that were causing a Play store issue for me. I backed up my phone with TB and ran a factory reset in settings. The phone was stuck on the 'erasing' screen for maybe 20 minutes, so I put the phone in fastboot and from there back into recovery. This took me back to the 'erasing' screen to my dismay. I put the phone down and started searching for a solution online, but then I noticed after about 7 minutes the erase process had finally finished on its own and the phone rebooted normally again.
Based on what others are saying in this thread it appears the factory reset process via settings or stock recovery can hang sometimes. If you power off, start the phone in fastboot and select recovery again, I'm guessing the factory reset process restarts and hopefully it will then work properly the next time, like it did for me.
Well when I did a factory reset from settings, it took nearly 20-25 minutes to finish. The next time I did a reset, it completed within 10 minutes
I guess this problem occurs randomly.
Be patient
My guess is that you just need to be patient -- my device took nearly 45 minutes to reset. It seems to me that the time required is proportional to either the amount of data or the number of files you have on the device. My device had a mix of large files (such as musics and photos) and many many small files (sensor data log files), so it's hard for me to say which of those contributed more to the long reset time.
Based on what others are saying in this thread it appears the factory reset process via settings or stock recovery can hang sometimes. If you power off, start the phone in fastboot and select recovery again, I'm guessing the factory reset process restarts and hopefully it will then work properly the next time, like it did for me.
Click to expand...
Click to collapse
This worked for me too. On the initial 'Return to factory defaults' it got stuck for about 45 minutes. I then follow the advice above:
- Put the N5 in Fastboot by pressing: Vol. Up + Vol. Down + Power
- Select: Recovery and press on Power to proceed
- Phone reboots, still into the 'Androidman' but it seems that the 'Return to factory defaults' also restarts.
- Wait about 10 minutes and the Phone powers down automatically. Upon startup you enter the 'Initial configuration menu' so the factory reset has been completed.
Still stuck on Erasing screen, running out of options
Hello,
I am a newbie with zero developer knowledge and received my Nexus 5 in the mail yesterday. I liked the phone specs and that is the only reason I got it. I left it alone while it charged up and the first thing I did once it was finished was perform a Factory Reset (it was a "like new" phone so I just wanted to be safe) and have been stuck on the Erasing screen ever since. Pressing Vol- and Power button does take me to the bootloader screen, however, any option I choose by pushing the power button, such as Recovery Mode, sends me back to the Erasing screen. Pushing Vol+, Vol-, and Power shuts the phone off completely. Holding the Power button down does nothing more than restart the phone into the Erasing screen. I have also let the phone die twice and as soon as it has enough juice to come back on, it goes straight to the Erasing screen. Everything on the phone is stock and it is completely unrooted. The bootloader screen also indicates it is unlocked. I have attempted to flash it as per instructions I have found on here but I am unable to download the stock factory images. It gets to about 90% before the install fails and I have tried to install three times already. I do have the 15 Second ADB installed, however. I assumed the install of the factory images failed because I don't have WiFi and I'm running completely off of limited 3G data (I live in the middle of no where with no high speed internet to speak of). So in lieu of all that I have attempted, is there ANYTHING at all that can be done to get the phone off of this Erasing screen? Or do I just need to try and return it because it's useless at this point? I did at first let the process run but it's now been 24 hours stuck on this Erasing screen with no improvement. I'm fairly certain it runs KitKat 4.4.0.
Hello everyone,
Yesterday I was using my TF101 and decided to reboot since it has been a while. Now, the TF101 doesn't want get past the "eee pad" screen and just constantly reboots itself without even trying to access the rom.
I went into TWRP and flashed my rom again, same results. Went back into TWRP and did a full restore, same results. The TF101 doesn't want to get past the initial boot screen.
I have a feeling the hard drive went out? Any idea what tio try next? The only thing I did before the reboot was install eBay app.
Tried wiping absolutely everything in TWRP and flashing the ROM again ?
Bootloops can be caused by apps on the DATA partition too
Try flashing TWRP again too
Wiped everything I could. Installed KitKat, all good now. Thanks!
Cool :good:
Hello guys, i have been reading the forums for a long time now and it's finally time i registered to ask you about a problem of mine.
I purchased a TF300T around two months ago and it was already unlocked from the previous owner. I went straight ahead and installed TWRP and CM 12.1 (nightlies) on it. Everything was working fine, i could update to newer versions of the nightlies (only problem was that if i updated them through the system the downloaded update was giving me an error).
For some days now the tablet had been really slow and so i thought i would factory reset it in order to empty it and be like new. I went into settings>backup and restore>factory reset (if i remember correctly). It restarted my tablet and tried to boot into recovery. I see the teamwin logo but nothing happens and every 20-30 seconds the screen just blinks for a brief second. I also tried to use adb reboot bootloader but nothing was happening. I can't get into the bootloader neither this way or by pressing the buttons on the tablet.
Do you think i have probably bricked it somehow? What would you reccomend me to do in order to fix it? If there's any more info you want I'd be glad to answer.
Thanks for your time everyone!
Edit:
After a lot of searching i finally was able to restore my tablet and it now works fine. I used these guides to fix it and i'm linking to those in case anyone in the future finds this post.
http://forum.xda-developers.com/showthread.php?t=2528976
http://forum.xda-developers.com/showthread.php?t=2403674