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[Q] Samsug Nexus S WiFi issues, problems?

All WiFi issues consolidated into 1 topic

[Q] Wifi signal?
Does anyone get a weak wifi signal with their Nexus S? Whenever I connect to my at home wifi I never get full bars and something I'll just randomly lose signal. Also it seems to go pretty slow. I used to have the Mytouch4G and it work flawlessly with the wifi. Anyone else having this problem?

damrong18 said:
Does anyone get a weak wifi signal with their Nexus S? Whenever I connect to my at home wifi I never get full bars and something I'll just randomly lose signal. Also it seems to go pretty slow. I used to have the Mytouch4G and it work flawlessly with the wifi. Anyone else having this problem?
Click to expand...
Click to collapse
OMG yesss I do.
Just about a room away I loose signal, almost completely. = 0

IDK, but I see more flaws every day that passes

Mine's been working fine over Wi-Fi. I'm pretty glad it does too, because my only data option with it is Wi-Fi..
Sent from my Droid using XDA App

Wifi has been working great for me. It reconnects automatically and doesn't drop. The signal seems on par with my nexus one.

Speed wise, is it on par with the 3G network?

[Q] Wifi does not work anymore after rooting :(
So, I unlocked my Android 2.3.1 and rooted it ... But if I click on wifi so I could connect to my modem it says Error and wont even search or anything. I tried reseting too but still no luck .. What is the problem and how to fix this ??

That's odd, I didn't have any issues with wifi as I connected to Android Market to downloaded ROM Manager during my rooting process earlier. Have you tried flashing a custom ROM on your device to see if it'll fix it?

No I didnt, would that work? .. A friend told me to install a new "kernel" but I dont want to overwhelm my android with custom made kernels .

your problem is you used one of the quick methods of rooting your phone, which used a kernel that wasn't from the exact rom you have.
if your on stock 2.3.1, you will need the stock 2.3.1 boot.img, and then you'll need to root it manually the long way via adb command line. search the nexus s development section for how-to's. they are all there.

i too had this problem, had to install MoDaCo ROM to fix it, but i dont regret rooting, i now have custom rom and over clocked cpu on the nexus s
you have two options, either to flash NANDROID backup to un-root and return to stock or install a custom ROM, i choose MoDaCo bcoz of its UI, it looks and feels just like the stock one.

golu12 said:
you have two options, either to flash NANDROID backup to un-root and return to stock or install a custom ROM, i choose MoDaCo bcoz of its UI, it looks and feels just like the stock one.
Click to expand...
Click to collapse
Yes, that's the point of MoDaCo roms, to make minimal changes to the look and feel of the phone, but to improve performance with his custom optimizations.

[Q] Nexus S wifi issue. Unable to access wifi from my nexus s.
Hi Guys,
I was able to connect to my wifi network for a day. I am using windows 7 machine as hotspot with connectify. From second day I am unable to connect to any wifi network. I did factory reset my nexus s but no results . Can some one help me how to solve this issue?
Observations:
*when i use static ip, It shows connected but the bars are in white instead of green color and i am unable to browse.
*When i use dynamic ip I am unable to connect to wifi. It shows obtaining Ip and never connects.
*In connectify when I was able to connect to wifi the device is shown with an android device name. but now the device is shown as unknown.
Sorry for my bad english, I m not a native english speaker.

[Q] Nexus S Wifi Settings - force close
Hi all,
Just got a new Nexus S - all was well at home. Took it to work today and noticed something very odd. It was fine until entering the wifi settings menu - at which point it dramatically slowed down. I got two 'not responding,close or wait' messages before being able to join the network.... all other settings are fine - just the wifi area.
Weird - wondering what could cause this... too many wifi networks broadcasting (am in middle of London)...?
Anyone seen anything similar?
Rich

rakh1 said:
Hi all,
Just got a new Nexus S - all was well at home. Took it to work today and noticed something very odd. It was fine until entering the wifi settings menu - at which point it dramatically slowed down. I got two 'not responding,close or wait' messages before being able to join the network.... all other settings are fine - just the wifi area.
Weird - wondering what could cause this... too many wifi networks broadcasting (am in middle of London)...?
Anyone seen anything similar?
Rich
Click to expand...
Click to collapse
Too many WiFi around you shouldn't cause that.
Try rebooting and setting again if you haven't already.

Hmmm - rebooted and still have the same issue. At home, or even a block away from the office it all works fine. But in the office itself, although it connects and uses the wifi fine, the settings page is VERY slow to load and gives me the wait/force close message.
Out of interest - I also have 'wifi analyser' from the marketplace. This too is very slow and unresponsive when in the office.
So - it is definately something to do with the wifi here.... but have not got a clue what. Before I join the wifi, or when I am physically somewhere else it all works fine.
Wifi is WPA-TKIP, the key is a very long jumble of letters but surely that is not an issue.
Strange eh!!!
Rich

[Q] Possible WiFi problem?
Hi there, just bought a Nexus S, also used to have Nexus One.
The thing is for some wireless networks even though I enter the password correctly, it says connected and still there is no connection at all. (I mean browser tries to connect but at the end it says page could not be found) I even tried with an ad-hoc network that I created with my laptop but still the problem exists.
At home I'm able to my network without a problem. The type of network I'm trying to connect is: WPA2 Personal with AES. Is there any known issue about AES at Android system? Afaik there is no way to change the encryption used right?

this might actually not be a nexus S issue.
some modems/switches/routers are configured to block certain devices/applications/package's
we have a modem and router with both wifi.
but my psp/nDS cant connect to the modem,but can connect with the router

kharikishan said:
Hi Guys,
I was able to connect to my wifi network for a day. I am using windows 7 machine as hotspot with connectify. From second day I am unable to connect to any wifi network. I did factory reset my nexus s but no results . Can some one help me how to solve this issue?
Observations:
*when i use static ip, It shows connected but the bars are in white instead of green color and i am unable to browse.
*When i use dynamic ip I am unable to connect to wifi. It shows obtaining Ip and never connects.
*In connectify when I was able to connect to wifi the device is shown with an android device name. but now the device is shown as unknown.
Sorry for my bad english, I m not a native english speaker.
Click to expand...
Click to collapse
i have a similar problem. My Nexus S connects to my router only within a few hours after a router reset. Then it stucks at "obtaining ip" and never connected before I do another router reset.
My home wifi is WPA2 type, and for WEP type wifi my NS never got connected.

[Q] Samsung galaxy i9000 won't connect to wireless any more

Hi all,
I have a Galaxy i9000 and it won't connect to wireless. It used to connect just fine, then one day it stopped working. I ignored it for a while (3G still works) and once I finally got around to trying to see what had happened, I could see that the phone does connect to wireless networks (at home and at work), but once it had authenticated to the network, it would fail at "Obtaining IP address from <network name>". There's no error message, but the phone just sits at that stage forever. Not obtaining an IP address makes it pretty hard to connect to a wireless network
I don't know what happened to make this problem occur, it's been about a month now since it happened. I have AdFree installed on the phone, that writes to the hosts file, right? I suspect that it may have been a hosts file update which had caused this problem, but I'm not sure.
Does anyone have any suggestions as to what may have caused the problem?
Thanks!

what about reflashing your phone?
so you have everything stock
if this doesn't solve the problem then contact a service, or if you have warranty, just send it back...

same problem
The funny thing is is have exactly the SAME PROBLEM ... SINCE the same time?!?!
mybe we got some kind of virus for phones? ... altho i do have anti viral software on the phone. and i didnt upload any kind of stuff on it for at least half a year.

hard rest phone

try resetting your phone to factory default

I am also experiencing similar wifi issue..except I get pass obtaining ip address it's after that I get error message "authenticate problem".??
My brothers works fine connects within second on home wifi, when I connect on same wifi I get error message..I have tried restoring previous wifi data..I have done phone reset too but nothing works
I did some googling and found brief answers not that helpful..but it was mentioned that frequency range I'm trying to connect is incorrect.
"does anyone know how to change wifi frequency mgh our any help"

question
Hello , did anyone solve the problem ? My I9000 wifi problem apeared today. thanks

same "authentication problem"
Well after i flashed custom rom (android 4.0.4 -SmoothieICS-v2) i can´t connect to wifi any more. But mobile data works perfectly.
And before flashing custom rom ,wifi worked jsut fine. phone is Galaxy S Plus I9001 .

CM9 w/ Galaxy tab 2 7.0 = Wifi probem

First, i've search this forum and google for this problem for my tablet... but no answer.
I've made the move to flash my Samsung Galaxy Tab 2 7.0 (GT-P3113) using the [ROM][GT-P31XX][4.0.4] CyanogenMod 9 but i cannot get my WiFi working.
The tablet on stock firmware see my wifi without problem, connection is fast... but when I apply the CM9 rom, i cannot get the wifi working. What I have is the tablet is blocking when the TAB try to optain the IP.
When the tablet is scanning my network, the signal is very good, i enter my password, and cannot go further. I've try to change the channel from auto (by default) of choose channel manually 1 to 6, try to change the encryption from WPA2 or WPA... no luck.
Does someone can help me to solve this problem?

I had a similar problem and I had to disable and then re-enable wifi on my router. Found out later that other wifi devices were having issues too. Rebooting the router would give you a similar result.

imnuts said:
I had a similar problem and I had to disable and then re-enable wifi on my router. Found out later that other wifi devices were having issues too. Rebooting the router would give you a similar result.
Click to expand...
Click to collapse
I've try to rename my network, don't work... Excuse my english is not very good, so you suggest to me to "reboot" my router? Can you explain a little bit?
Thanks!
edit: Ok i've reboot the router, working!!!
Thanks dude!

I'm running CM 9 with MetalliKernel, only my home wi-fi gave me an issue at first.
I simply restarted my router. My tab works great tetherd to my phone also, and at Starbucks, etc.

Nexus 5 Wifi Issue

So I've had my Nexus 5 for roughly around a month and I hadn't experienced any issues others have had with wifi not connecting until now. My N5 will show im connected to my home wifi with full bars, but going into quick settings shows it to be orange. Suggesting there's no data transfer, I cannot use any internet based apps with wifi. I've tried some suggestions, switching my router off then on, rebooting the phone, turning some settings off in the advanced panel in wifi settings. All have failed.
I was just wondering if anyone else has this problem and if anyone has a fix to it.

Dillllz said:
So I've had my Nexus 5 for roughly around a month and I hadn't experienced any issues others have had with wifi not connecting until now. My N5 will show im connected to my home wifi with full bars, but going into quick settings shows it to be orange. Suggesting there's no data transfer, I cannot use any internet based apps with wifi. I've tried some suggestions, switching my router off then on, rebooting the phone, turning some settings off in the advanced panel in wifi settings. All have failed.
I was just wondering if anyone else has this problem and if anyone has a fix to it.
Click to expand...
Click to collapse
There was a thread around here somewhere that suggested turning off your mobile data helped fix this problem, I think it was in the N5 General forums.....here it is:
http://forum.xda-developers.com/showthread.php?t=2550690
Don't know if it'll help or not, just saw your thread and had just looked at the other one, figured I'd toss it out there.

Thanks for the reply, just tried that solution but still no luck.

I have a similar problem except that there are phases of wifi not working.
Sometimes I would have around 20-30 seconds of WiFi not working and there would be no data transfer.
Speeds are still fast when it is working however.
I played a little with only using mobile data and no wifi, and everything worked. (Small sample size however).
Seems like this is a WiFi only issue.

So somehow overnight the wifi has managed to fix itself, will report back if the problem returns.

The issue with the wifi returned unfortunately.

Dillllz said:
The issue with the wifi returned unfortunately.
Click to expand...
Click to collapse
Don't know if you've tried this but change your WiFi frequency band in advanced setting to either "5 GHz only" or "2.4 GHz only," whatever your router uses. Might be worth a try.

Thanks for the help, but I've tried changing some settings in advanced wifi settings but it hasn't worked. Even what you recommended I've tried that before and it didn't work.

wifi issue
Also I have the same issue - Im connected to router by wi-fi, home and work and time by time (5x a day) wifi stops working. Wifi is enabled in settings, but there is no connection. Restart the cellphone helps, but after that, maybe an hour, it appears again.
Issue was in 4.4 and still appers in 4.4.1.
Yet did not found how to solve it.

I have the same issue on my gnex running shiny 4.4, but I also had the same issue on 4.3. Tried the wifi options, nothing worked. Unfortunately, no solution for this device that has to last one more week. The double swipe down and tapping wifi gets the connection back, but it is only a work around.
The N5 connects seamlessly to my home and work wifi. A few days ago, I flashed the hammerhead factory image, TWRP and the 4.4.1 update.

Nexus 5 - wifi not switch automatically from data
pcloadletter1 said:
I have the same issue on my gnex running shiny 4.4, but I also had the same issue on 4.3. Tried the wifi options, nothing worked. Unfortunately, no solution for this device that has to last one more week. The double swipe down and tapping wifi gets the connection back, but it is only a work around.
The N5 connects seamlessly to my home and work wifi. A few days ago, I flashed the hammerhead factory image, TWRP and the 4.4.1 update.
Click to expand...
Click to collapse
Hey,
I have the same problem with 4.4.2.(factory rom, no root or not unlocked). Sometimes the wifi not works and get orange. I must put airplane mode to fix it. Its annoying.
But as well happens to me:
When I go out from office or home (where I have wifi connections saved in phone) the phone automatically switch to data plan from carrier. But when I come back the phone stays with data and there is not automatic switch to wifi. Sometimes it help to put wifi off or always airplane mode on/off for a while.
I do not know if it is normal behave of android but I would like have automatic switch to wifi.
I tried to change wifi details (changing bands, etc.) but not helped.
Please help. Thank you.

Is custom ROM or kernel will fix it??

For some unknown reason, as soon as I updated my router's firmware, the problem disappeared.

Updated Android 6.0 solved the issue
Dillllz said:
So I've had my Nexus 5 for roughly around a month and I hadn't experienced any issues others have had with wifi not connecting until now. My N5 will show im connected to my home wifi with full bars, but going into quick settings shows it to be orange. Suggesting there's no data transfer, I cannot use any internet based apps with wifi. I've tried some suggestions, switching my router off then on, rebooting the phone, turning some settings off in the advanced panel in wifi settings. All have failed.
I was just wondering if anyone else has this problem and if anyone has a fix to it.
Click to expand...
Click to collapse
So I had the unfortunate experience of having my wifi go down while on vacation and for 3 weeks I spent a good chunk of time wiping and reinstalling multiple versions from Cyanogen, Paranoid android and 4.4 - 5.1 to no avail. I just did another factory wipe today and installed the new Android 6.0
The Finger Pointing Game is OVER
Read through 30+ pages of other android users with similar experience and some people send their units back to LG and some even managed getting a new handset. There was never any hardware issues with my unit I just couldn't turn on the WiFi but after the install WiFi works? Guess next time you push a software update to our Phones CHECK YOUR SH*T google and Maybe DON'T Take 3 months to FIX your F*CK Up.

I have a similar issue. Since Lollipop my phone almost never automatically connects to my WiFi anymore. What's wrong?

WiFi problem

I've noticed WiFi problem in my moto g 2015.
My home WiFi is not connecting, it reacts like gone through infinite loop. My home WiFi is having WPA2 protected access.
Every else's WiFi is connecting to my phone.
Please help.

It would help if we had much more details. A link to a video would be perfect. Does this happen with any other Wi-Fi networks?
keyur1131 said:
I've noticed WiFi problem in my moto g 2015.
My home WiFi is not connecting, it reacts like gone through infinite loop. My home WiFi is having WPA2 protected access.
Every else's WiFi is connecting to my phone.
Please help.
Click to expand...
Click to collapse

Thanks for respond.
And yes it happens with some other WiFi networks.
vicks1008 said:
It would help if we had much more details. A link to a video would be perfect. Does this happen with any other Wi-Fi networks?
Click to expand...
Click to collapse

Try factory resetting the device.

keyur1131 said:
Thanks for respond.
And yes it happens with some other WiFi networks.
Click to expand...
Click to collapse
Did you manage to resolve your wifi problem?
I bought the Moto G (2015) 2GB RAM / 16GB ROM for my wife and she's having problems with the home wifi. It often says there is a "connection error" and loops to try to connect again and then fails. Her work wifi seems to function ok.
Having read about similar problems with older moto gs, people recommended (1) turning on and off airplane mode. (2) changing channel number of router.
Both sometimes work and sometimes don't. But it's not really a permanent solution. I'm a bit reluctant to do a factory reset and reinstall everything if it won't resolve the problem. The device came with the latest firmware already installed (5.1.1) and I haven't rooted or unlocked bootloader so should be a pretty clean install.
Anyway, would like to hear that factory reseting could resolve this issue or not before trying.
Thanks for any advice!

Mine does it every now and then. I just unplug my router, wait a minute, plug it back in, and then it connects.

bobbyphoenix said:
Mine does it every now and then. I just unplug my router, wait a minute, plug it back in, and then it connects.
Click to expand...
Click to collapse
Yes. It works for me too. But what happens if you're on a public or work wifi where you can't reset the router? It doesn't really seem like a long term solution.
Is this a standard problem with this phone? Anyone else have a similar problem or preferably a solution?
Cheers

tomaquet said:
Yes. It works for me too. But what happens if you're on a public or work wifi where you can't reset the router? It doesn't really seem like a long term solution.
Is this a standard problem with this phone? Anyone else have a similar problem or preferably a solution?
Cheers
Click to expand...
Click to collapse
Yeah resetting other than home router is not the answer. It's an Android issue as all my phones do it from time to time. I haven't been able to figure it out. The other "fix" if you can't reset the router is try going into the Wi-Fi settings, and forget the network/name, and then add it back as new. It takes longer, but it could work for you. That's how I get around it when connecting to work when it won't auto connect.

Hi, I had also faced the same problem with a open wifi network which is free for 15 mins ..
Other than that one ..i had every router connected to my phone..
I was thinking the problem is not in your phone.. It's in router which might be old ��
Because old routers will have 802 a or something which are in compatible to some phones..
Or the router is not allowing your phone to get connected.. As your phone is latest and it has advanced protocols inscribed in it..
Do one thing.. Shed some light on this now :
1) router model (if known to you)
2) phone models which got connected to that router and it's operating system version (like 5.1.1)
And there is also one more point.. I found our phone might find problems connecting to 5ghz band router ..while it works fine for smaller routers like 2.4ghz
We can decide when you dig some info about the questions I mentioned...
We will get answers

Just turn off wifi and then turn it on it will fix the problem

banerjeeayan1996 said:
Just turn off wifi and then turn it on it will fix the problem
Click to expand...
Click to collapse
You would think it would be that simple, but it's not. It just sits there "Connecting", then nothing, then "Connecting". Keeps cycling like that.

nandakis4 said:
Hi, I had also faced the same problem with a open wifi network which is free for 15 mins ..
Do one thing.. Shed some light on this now :
1) router model (if known to you)
2) phone models which got connected to that router and it's operating system version (like 5.1.1)
And there is also one more point.. I found our phone might find problems connecting to 5ghz band router ..while it works fine for smaller routers like 2.4ghz
We can decide when you dig some info about the questions I mentioned...
We will get answers
Click to expand...
Click to collapse
My router is a netgear CG3100Dv3 (using WPA2-PSK [AES] encryption) and uses 2.4 GHz. I don't think it's the router's fault though because I've had many friends connect with a variety of phones and none of them have had the problem before. I currently have a Oneplus One (android 5.0.2) and have used a Nexus 4 and Samsung Galaxy S (1) on this router without problems. Maybe it's a problem with android 5.1.1 as I guess not many of my friends have it yet. I've written to motorola support but they still havent got back to me.
bobbyphoenix said:
It's an Android issue as all my phones do it from time to time. I haven't been able to figure it out. The other "fix" if you can't reset the router is try going into the Wi-Fi settings, and forget the network/name, and then add it back as new. It takes longer, but it could work for you. That's how I get around it when connecting to work when it won't auto connect.
Click to expand...
Click to collapse
Strange. I've never had a problem before with wifi. Maybe I've been lucky until now. Yep - have tried forgetting and reconnecting to wifi signal. Again, a temporary solution that will quickly become irritating when there shouldn't really be a problem for such a simple operation.
banerjeeayan1996 said:
Just turn off wifi and then turn it on it will fix the problem
Click to expand...
Click to collapse
It's a temporary solution but a pain in the arse if you have to reset the router every few hours. And as I said before, what happens when you can't connect to a router which you can't reset? (i.e. public, work)

Change the router's channel, then refresh the wifi in the phone.
Sent from my SM-T530NU using Tapatalk

Firstly i agree that our Moto G has some kind of issue with some routers.. but there will be solutions for them from the ROUTERS POINT OF SIDE to make it work
i have read about your router .. Things i suggest (if you have already done them then let me know )
1) your router has option to change MODE to get speeds more than 150mbps.. try changing that 802.11 MODE , restart your Phone and Router and also keep CHANNEL to AUTO , try changing the security WPA to others also..
2) your Wifi of your phone will have a MAC address , copy that and paste in your Router to allow this device..
i am still finding info on your problem..
the reason why i think your Router can solve the problem is : i had once read about 802.11 b/g/n/ac types.. i am getting a doubt that they are the ones causing the problem.. if you are aware of it
have a look at this bro once : http://www.smartmobilephonesolutions.com/content/cant-connect-to-wifi-on-android-smartphone
in this he said that Wifi fix apps can solve the easy problems..:highfive: , hope you find solution

nandakis4 said:
Firstly i agree that our Moto G has some kind of issue with some routers.
Click to expand...
Click to collapse
Hmm. That doesn't sound promising. Will they sort it out with the next firmware update? Are motorola even aware there is this problem?
nandakis4 said:
1) your router has option to change MODE to get speeds more than 150mbps.. try changing that 802.11 MODE , restart your Phone and Router and also keep CHANNEL to AUTO , try changing the security WPA to others also..
2) your Wifi of your phone will have a MAC address , copy that and paste in your Router to allow this device.
Click to expand...
Click to collapse
Ok. Will change channel to auto mode. It was already on "up to 300 Mbps". Will also put MAC addresss in the router.
However this still relies on having access to the router. What happens when you don't have access. If this is going to happen on many routers then I prefer to return the phone and buy one which never has this problem.
nandakis4 said:
have a look at this bro once : http://www.smartmobilephonesolutions.com/content/cant-connect-to-wifi-on-android-smartphone
in this he said that Wifi fix apps can solve the easy problems..:highfive: , hope you find solution
Click to expand...
Click to collapse
I'll give a wifi fix app a go to. But they just seem to automatically delete known wifi SSIDs and passwords.
Another option would be to root and install new ROM and radio, but would prefer not to.
It seems like a lot of Nexus 5 users on 5.1.1 are having wifi problems too:
https://productforums.google.com/forum/#!topic/nexus/4zdMLo2Pn9Y;context-place=forum/nexus
https://productforums.google.com/forum/#!topic/nexus/yx5kGasv2lE;context-place=topicsearchin/nexus/category$3Aconnecting-to-networks-and-devices
Anyway, thanks for you advice!

Just a quick update if there is anyone else reading this thread with a similar problem.
I changed the channel mode to auto and that has seemed to fix the problem. The moto g seems to connect without problems now. I didn't enter the MAC address nor used a "wifi fix" app so far.
Fingers crossed...

I have the same problem. Wifi just stops working and had a ! Symbol beside the wifi icon. I have probably had a 100 phones and devices connected to this router without a problem. I have changed a bunch of settings the router and it didn't help.
Disabling wifi off then on works, but that is no solution. I will try anther Rom or kernel. I am on resurrection 5.1.1

tomaquet said:
Just a quick update if there is anyone else reading this thread with a similar problem.
I changed the channel mode to auto and that has seemed to fix the problem. The moto g seems to connect without problems now. I didn't enter the MAC address nor used a "wifi fix" app so far.
Fingers crossed...
Click to expand...
Click to collapse
Finally you made it :highfive: thanks for this reply, i have been waiting for this answer ..

choder said:
I have the same problem. Wifi just stops working and had a ! Symbol beside the wifi icon. I have probably had a 100 phones and devices connected to this router without a problem. I have changed a bunch of settings the router and it didn't help.
Disabling wifi off then on works, but that is no solution. I will try anther Rom or kernel. I am on resurrection 5.1.1
Click to expand...
Click to collapse
My problem was slightly different in that the phone wouldn't even connect to the wifi signal. It would cycle continuously between "connecting" and "authentication error".
Does it work with other routers?
nandakis4 said:
Finally you made it thanks for this reply, i have been waiting for this answer ..
Click to expand...
Click to collapse
Thanks for your help! I'm still a little wary that the phone will have problems in the future on other routers, but it's a good enough fix for now. Hopefully a later firmware update will sort it out.

Unfortunately, my wife took the moto g on a business trip last week and could not connect to any wifi signals (her colleagues did not have a problem).
Not sure what to do now. I'm in contact with motorola support but they don't have any suggestions yet (apart from blaming the router - which has never had a problem with any other devices!)
---------- Post added at 02:01 PM ---------- Previous post was at 01:05 PM ----------
tomaquet said:
Unfortunately, my wife took the moto g on a business trip last week and could not connect to any wifi signals (her colleagues did not have a problem).
Not sure what to do now. I'm in contact with motorola support but they don't have any suggestions yet (apart from blaming the router - which has never had a problem with any other devices!)
Click to expand...
Click to collapse
Well I just emailed Amazon and they're sending a replacement. Hopefully this will solve the problem