Headphones not working - Moto G Q&A, Help & Troubleshooting

So, I have tried 6 types of headphones, and 3 work normally.
On the other 3 that don't work, when I press play on Play music it plays for a sec through the speaker, then stops, then plays for a sec, then stops, and does that until it finally stops.
Does anybody have a similar problem or do you have any solutions?
Thanks!

lakyboss said:
Does anybody have a similar problem or do you have any solutions?
Click to expand...
Click to collapse
See when it stops, does the google voice search appear on screen ?
as if it has detected noise from the headphones as a voice.

lakyboss said:
So, I have tried 6 types of headphones, and 3 work normally.
On the other 3 that don't work, when I press play on Play music it plays for a sec through the speaker, then stops, then plays for a sec, then stops, and does that until it finally stops.
Does anybody have a similar problem or do you have any solutions?
Thanks!
Click to expand...
Click to collapse
I have the same problem!
Gesendet von meinem Moto G mit Tapatalk 2

SWTR said:
I have the same problem!
Click to expand...
Click to collapse
does the google voice search appear on screen whenever the phone stops ?

It doesn't show up, and the phone doesn't stop, the music plays for a second, then it stops, then it plays again for a sec, and it stops. It does that a few times until it stops and I have to press play again.
EDIT: I have to say that headphones that don't work all had microphones, and the ones that worked didn't have them, so maybe you are on to something.
I will try to disable google voice search somehow, maybe it will work.

Is the Headphone fixed in the moto g or is it wabbeling?

I have an AUX-cable with a stop/play button on one connector it doesn't work. But when I turn the cable and use the other connector it works.

I had an issue were Google search would show due to noise from the earphones even when nothing was playing, fixed it by using an app called wizdroid
Not sure if it will fix your issue but wouldn't hurt to try
Sent from my XT1032 using xda app-developers app

Bleistift33 said:
Is the Headphone fixed in the moto g or is it wabbeling?
Click to expand...
Click to collapse
It is fixed, it is very tight and I even have to aplly a bit more force when I put them in. (That's what she said )
cra1g321 said:
I had an issue were Google search would show due to noise from the earphones even when nothing was playing, fixed it by using an app called wizdroid
Not sure if it will fix your issue but wouldn't hurt to try
Sent from my XT1032 using xda app-developers app
Click to expand...
Click to collapse
I tried wizdroid, but it didn't help.
Thanks, anyway.

Hey guys,
I have encountered a similar problem where my headphones indeed seem to trigger google voice search, or pauze the playing music. However, i have not found it to be related to any specific headphones. At first I thought that maybe a bad ground contact on the plug was being registered as a command from headphones with controls, however:
Non of the headphones i have used have controls, they are all regular headphones with TRS (three ring) connectors.
The headphone plug on my Moto G seems plenty solid.
According to the official Moto G forum, the Moto G doesn't even support headphones with contols. (see https://forums.motorola.com/posts/44afe72921)
@lakyboss: maybe that last point is why the headphones with microphones are not working for you.
Kind regards,
Dracorius

So, bottom line is that Moto G doesn't support these types of headphonees? Excellent

lakyboss said:
So, bottom line is that Moto G doesn't support these types of headphonees? Excellent
Click to expand...
Click to collapse
Read carefully.
It says that 3 button controls are not supported. This mostly refers to headsets designed for iPhones that have the control button as well as Vol Up and Vol Down buttons.
This isn't just the case for the Moto G. The Samsung S3 for example would only work with *Samsung* 3 button headsets but wouldn't work with Sennheiser or most other third party 3 button headphones.
The main/control button for third party headsets works for the Moto G, I've tried Brainwavz, Soundmagic and Sennheiser headphones with mic and button and all work fine for controlling music and answering calls.
Setting up the button controls via PowerAmp (or the player of choice), Headset Button Control* or similar apps might be needed depending on your settings.
(*Trial here: https://play.google.com/store/apps/details?id=com.kober.headset)

I have Skullcandy Ink'd 2 which have one button for answering calls/playing music/activating voice search (long press).
They worked on my Nexus S, One X, my laptop, but whatever I play on Moto G, it doesn't work. I've tried Google Play Music, YouTube, few other music players, even tried flashing a new rom, it still doesn't work.
Sent from my XT1032 using xda app-developers app

Related

Does this phone support the headset button?

Hello,
When listening to music -
Does this phone support the wired headset button on newer earbud/headsets to pause and FF to the next song?
thanks in advance
Kevin
I'm using the headset from my Nexus One and it has the play, forward and back buttons and it works great. I like it because I can plug them in and hit play without ever waking the phone
Balkin said:
I'm using the headset from my Nexus One and it has the play, forward and back buttons and it works great. I like it because I can plug them in and hit play without ever waking the phone
Click to expand...
Click to collapse
I didn't know Android phones could work with headsets like that. Is it a particular headset or will an iPod compatible headset that has the track & volume controls work? If it's a particular headset, would you give me the MFR & model?
meatrocket said:
I didn't know Android phones could work with headsets like that. Is it a particular headset or will an iPod compatible headset that has the track & volume controls work? If it's a particular headset, would you give me the MFR & model?
Click to expand...
Click to collapse
i'm interested in this as well. i have the pair from my nexus, but much prefer apple ones.
Thanks for the response.
I use these earbuds on my captivate -
JBuds J3M Micro Atomic In-Ear Earphones with Microphone (look on amazon or other places to buy...)
They sound great and allow me to stop/ff songs on my captivate with the PowerAmp music player.
Other music players work a little differently but still support pause/FF songs from the switch on the wire, which is a huge benefit and time saver.
good luck
Kevin
These are the same ones they gave me when I bought my Nexus One... they work really well for me!
http://www.amazon.com/gp/product/B003OE30KQ/ref=oss_product
Im using my Samsung headphones from my Windows phone I traded,
and I all I am able to use is the headphone button underneath the volume control which allows me to make a call to the last entry when I double click it, and when i hold it, it brings up the voice dialer. I swear the other day, I was able to go to the next and previous songs when i hit the volume controls up or down. But now that doesn't seem to be working. The volume buttons never seemed to work with the phone, so I guess its just depends what headphones you have.

[Q] HTC One X AT&T Music Player issue.

Hi everyone. I just got an HTC One X on AT&T today from the store. Up until today I had owned an SIII also from AT&T. The music player on the SIII kept freezing and the auto correct wasn't working so I changed to the One X. I listen to music a lot on my phones so I expect the music player to be reliable. Anyway, the music player on the HTC One X is great, however, it's been skipping to the next track without my touching the screen before the current song is finished. I was questioning my sanity because I figured maybe I was bumping the screen, but the player just skipped to the next song a few minutes ago and my hand was nowhere near it. Has anyone else had this issue and is there a way to eliminate it?
Naturally, this is somewhat discouraging as I've only had the phone for a matter of hours. A friend of mine is pressuring me to get an iPhone 5 (blasphemy!) and I'm actually considering getting one since android is clearly not cutting it at the moment. I understand there are other music players on the market but the simple reality of it is that I shouldn't have to download a 3rd party music app, plus, I actually like the stock app.
Thanks for reading!
EDIT: My library is all MP3 files, not an internet radio type thing if it wasn't obvious. The skipping doesn't happen too often, maybe a few times an hour. Beats audio is enabled when this happens, I haven't tried without.
Same Problem!
I have the same problem, when I'm listening to music the voice dialer suddenly pops up and starts dialing numbers from my call history to recent dialed or received numbers. this is so irritating. I installed an app called "headset Blocker" from Google play, it stopped the problem. But my question is why doesn't this phone support other companies earphones? And also whenever I put my headset into it, it displays the symbol of a headphone with mic, is it normal? If not what is the solution to this?
johnbyebye said:
Naturally, this is somewhat discouraging as I've only had the phone for a matter of hours. A friend of mine is pressuring me to get an iPhone 5 (blasphemy!) and I'm actually considering getting one since android is clearly not cutting it at the moment.
Click to expand...
Click to collapse
The reply above also raises an interesting point. Are you listening with headphones that have controls? Could you be pressing them, to make the track skip? If they are headphones meant for an iPhone, the buttons may not be doing what you think they should. Or their might be a short in the headset or the headset jack on the phone, that is making the phone think you are pressing the headset button. Have you tried another set of headphones, or listening on the phone's speaker?
Otherwise, try a factory reset, and if that doesn't solve it, swap it for a new one. Its not Android itself, I've never had this problem. Just a hardware or software defect with your particular handset, which can happen on any device, including the iPhone.
---------- Post added at 03:48 PM ---------- Previous post was at 03:38 PM ----------
dilip437 said:
But my question is why doesn't this phone support other companies earphones?
Click to expand...
Click to collapse
What do you mean by "support"? Do you mean, why don't the control buttons work on some headsets? Its because those controls were designed to work for an iPhone. Unfortunately, there aren't many headphones with buttons that work on Android out-of-the-box, but the mic should work fine (as well as the earphone audio, of course).
If you are trying to use a headset designed for the iPhone, and want the buttons to work, try this: https://play.google.com/store/apps/details?id=jp.co.chobirich.tools.mediabutton&feature=also_installed
dilip437 said:
And also whenever I put my headset into it, it displays the symbol of a headphone with mic, is it normal?
Click to expand...
Click to collapse
Yes, that is normal. All it means is that headphones are attached. A bit obvious (as in, why do you need an icon to tell you that?). But intentional, nonetheless.
redpoint73 said:
The reply above also raises an interesting point. Are you listening with headphones that have controls? Could you be pressing them, to make the track skip? If they are headphones meant for an iPhone, the buttons may not be doing what you think they should. Or their might be a short in the headset or the headset jack on the phone, that is making the phone think you are pressing the headset button. Have you tried another set of headphones, or listening on the phone's speaker?
Otherwise, try a factory reset, and if that doesn't solve it, swap it for a new one. Its not Android itself, I've never had this problem. Just a hardware or software defect with your particular handset, which can happen on any device, including the iPhone.
Click to expand...
Click to collapse
Thanks for the reply, I appreciate it.
I am using a pair of Sennheiser headphones, there are no controls on them. I performed a hard reset but the problem persists although less frequently. Do you still think I should exchange it for a new one? Since you brought up software defects, I will add that when I restart the phone or power it off, then back on; when I unlock the screen the dialer is shown instead of the home screen. This only happens during the first unlock, so to speak, after restarting. Of course I just press the Home key to get back to the home screen, but it's still a nuisance.
No controls in my earphone.
No, I'm not using earphones with controls. I'm just using an earphone I got from my previous android phone because the At&t version of HTC One X did NOT come with earphones. But I must say, when I listen to music without the earphones, everything is perfect, but when I insert my earphone the voice dialer keeps popping up, the clarity of music deteriorates, tracks go forward and backward and what not. This is also happening while watching videos using earphones. That is why I asked if this phone supports all standard 3.5mm jack earphones or only HTC earphones.

Earbuds with playback controls for Xperia Z

I keep looking everywhere and failed. Does anyone know of one that can play/pause, increase/decrease volume and forward music tracks similar to the iPhone ones?
I have these ones:
http://www.sonymobile.com/gb/products/accessories/smart-headset/
However, you cant rewind or fast forward the music. Except this one, quite good headset (got them for about year)
Tapatalk'd by Xperia Z
Bairei said:
I have these ones:
http://www.sonymobile.com/gb/products/accessories/smart-headset/
However, you cant rewind or fast forward the music. Except this one, quite good headset (got them for about year)
Tapatalk'd by Xperia Z
Click to expand...
Click to collapse
It says it can open up apps..
Can you approve that and explain?
I'm too looking for a new headset and these looks nice..
Hows the sound?
mcjordan92 said:
It says it can open up apps..
Can you approve that and explain?
I'm too looking for a new headset and these looks nice..
Hows the sound?
Click to expand...
Click to collapse
tbh im using them only to music (poweramp, which plays music automatically whenever i connect headset and stops when they are disconnected), but i used that app earlier, it turns an app whenever something is plugged in (headset, usb charger etc.), sound is quite ok, however it's too quiet comparing to my pc's headset (creative fatal1ty, i know that it's not the same, but...)
Bairei said:
tbh im using them only to music (poweramp, which plays music automatically whenever i connect headset and stops when they are disconnected), but i used that app earlier, it turns an app whenever something is plugged in (headset, usb charger etc.), sound is quite ok, however it's too quiet comparing to my pc's headset (creative fatal1ty, i know that it's not the same, but...)
Click to expand...
Click to collapse
So basically this 'magic' they call, is a simply app trigger when headset is connected?
Not a special key that you press and say out loud the name of the app you want to load..?
Thats an extra bummer :-\
Sent from my Xperia Z.
mcjordan92 said:
So basically this 'magic' they call, is a simply app trigger when headset is connected?
Not a special key that you press and say out loud the name of the app you want to load..?
Thats an extra bummer :-\
Sent from my Xperia Z.
Click to expand...
Click to collapse
https://play.google.com/store/apps/details?id=com.sonyericsson.extras.liveware
I have been using the SBH50 for a few weeks and it works great. Listening to FM-Radio battery lasted about 10 hours. Pairs with NFC, charges via micro usb and the device has built in microphone so you can change earbuds. I am using Bose SIE2 with the SBH50.
that sounds amazing (pun not intended). however it is a bit too over-kill for me and i kinda have too many devices that need charging already. so i guess there is no simple 3.5mm pair of earbuds that have playback control?
Planning to get the SBH50 myself, currently using the ones that come with the Xperia Z, it kinda does half of what you need anyway, single tap on button = Play/Pause, Double tap = Play next track.

[Q] 3.5mm Jack miss match; Headphone only playing background music,no voice.

Just bought Nokia Coloud Pop, and its is not working on my device(A110Q).
When I play music, only background music is being played, the voice is not audible
There a button on the headphone(remote controller), when I press, the voice is also audible along with the music, mean to say, it works fine with the button pressed, else not.
I called Nokia, they said the headphone is only for high end nokia devices.
So what I want to ask is that is there any way out?
are there apps to fix the problem, or any converter?
and out of curiosity, what causes this problem? I've faced this miss match of headphone with mobile phone many times.
Thank you in advance!
xpertaim said:
Just bought Nokia Coloud Pop, and its is not working on my device(A110Q).
When I play music, only background music is being played, the voice is not audible
There a button on the headphone(remote controller), when I press, the voice is also audible along with the music, mean to say, it works fine with the button pressed, else not.
I called Nokia, they said the headphone is only for high end nokia devices.
So what I want to ask is that is there any way out?
are there apps to fix the problem, or any converter?
and out of curiosity, what causes this problem? I've faced this miss match of headphone with mobile phone many times.
Thank you in advance!
Click to expand...
Click to collapse
try half inserting the 3.5 mm jack... again if the problem is not solved then try rotating the jack till the perfect sounds come.. in my case it worked .. good luck with that..
IF THAT WORKED PLEASE DONT FORGET TO CLICK IN THANKS BUTTON..
xpertaim said:
Just bought Nokia Coloud Pop, and its is not working on my device(A110Q).
When I play music, only background music is being played, the voice is not audible
There a button on the headphone(remote controller), when I press, the voice is also audible along with the music, mean to say, it works fine with the button pressed, else not.
I called Nokia, they said the headphone is only for high end nokia devices.
So what I want to ask is that is there any way out?
are there apps to fix the problem, or any converter?
and out of curiosity, what causes this problem? I've faced this miss match of headphone with mobile phone many times.
Thank you in advance!
Click to expand...
Click to collapse
I damaged my earphones and tried using samsung's earphones and faced the same issue that u faced. I just applied tape on the mic so that it will always stay pressed and now it works perfectly. That's the best method
use earfones without mic
those works perfectly
Sent from my Micromax A110Q using xda app-developers app
people are suggesting crazy ways! dude, this way you can damage your sound IC, better buy a new headset, it won't cost you above 500 bucks, and will definitely save you the poison of getting your sound IC replaced.
'Jugaad' can sometimes prove drastic!
Thank's note......!!
Thank you very much man for posting this question.
I always had to hold the pin right when ever I heard something from my phone , but after I tried holding the remote button
the audio play's perfectly . Now it's just enough to hold the button without worrying about reseting the pin over and over again....
:good::good::good::good:
best way even i also tried
i am also facing the same problem with mic headphones.
1.}}}}i like the skullcandy most but with mic does not work so i add the aux splitter between tham but the mic does not work .
2.}}}}and the best way i found is use the universal earphone with ip or nk switch button that works with mic and supports in all phones.
3.}}}} the other is ubon earphone is work well in our device .
thanks for reading my post say thanks if this would work. :good:

Going to submit a mass software bug report to Essential

And Im gathering as much info as I can into one centralized area. If you have experienced something that isn't already on the list, please feel fee to chime in here or on reddit . I'll be copying and pasting links from here to the report as well. I was gonna submit tomorrow but since I'm late to the party here, I'll send it Thursday evening. Thanks a lot everyone!
https://www.reddit.com/r/essential/comments/70m7j4/software_issues_and_bugs_to_be_reported/
It seems like I can't remove the Hotspot quick settings tile. I remove it and then it's back again.
Bug reports
I find the keyboard misses a few vibrations on tapping letters, around 2 out of 10 taps.
Casting a movie to my TV stalls and stutters after about 10 minutes every time I try to watch a movie.
johnny8910 said:
Casting a movie to my TV stalls and stutters after about 10 minutes every time I try to watch a movie.
Click to expand...
Click to collapse
That shouldn't matter with the phone. I find that odd. Casting is nothing more than a web browser, more or less. The phone sends a URL to the Chromecast, then the Chromecast plays that URL and the phone is completely disconnected from what happens next other than the playback controls. Phone isn't playing anything, isn't transmitting data, etc. unless you're mirroring your screen or the app is actually streaming from the phone. I'd try a different app, use a speed test app on the chromecast, and do some other troubleshooting there.
Okay thanks. Will try a different app.
johnny8910 said:
I find the keyboard misses a few vibrations on tapping letters, around 2 out of 10 taps.
Casting a movie to my TV stalls and stutters after about 10 minutes every time I try to watch a movie.
Click to expand...
Click to collapse
Change the vibration back to system default and that issue is remediated
Sent from my PH-1 using Tapatalk
Yep.
You are right. Fixed, thanks ?
My Bose QC25 headphones seem to be incompatible with the USB-C/3.5mm adapter.
It seems like the volume down button is constantly being held down. As soon as I plug it in, ringer volume goes to vibrate.
In-line mic does not work.
Any in-line button press seems to reduce ringer volume and occasionally calls up google assistant.
jnmacd said:
My Bose QC25 headphones seem to be incompatible with the USB-C/3.5mm adapter.
It seems like the volume down button is constantly being held down. As soon as I plug it in, ringer volume goes to vibrate.
In-line mic does not work.
Any in-line button press seems to reduce ringer volume and occasionally calls up google assistant.
Click to expand...
Click to collapse
Bose QuietComfort 25 Acoustic Noise Cancelling Headphones for Apple devices?
If they use the Apple remote function, they are not compatible with Android.
tech_head said:
Bose QuietComfort 25 Acoustic Noise Cancelling Headphones for Apple devices?
If they use the Apple remote function, they are not compatible with Android.
Click to expand...
Click to collapse
I am using the Android cable. They work fine on other phones with 3.5mm jack.
However, on my previous Zenfone3 with USB-C, I used the Essential adapter and get the same results. It has to do with the adapter.
This will be going out to essential today at around 7pm pst so if there's anything I missed or anything you all wanna add, do yo thang
I have a problem with Bluetooth audio streaming to my car. I cannot rewind or fast forward. If I try to switch to the next/prior track the sound goes away, but it looks like my Google play music app is still playing. If I re-pair or switch inputs and go back to streaming, the audio plays again.
I can't replicate this problem with either my Google pixel or my wife's iPhone.
foodplz said:
I have a problem with Bluetooth audio streaming to my car. I cannot rewind or fast forward. If I try to switch to the next/prior track the sound goes away, but it looks like my Google play music app is still playing. If I re-pair or switch inputs and go back to streaming, the audio plays again.
I can't replicate this problem with either my Google pixel or my wife's iPhone.
Click to expand...
Click to collapse
I have this issue as well, Also, what you said about the changing tracks, that happens to me as soon as a song ends, and not just with google play music, but with amazon music as well. And while my LG V10 and Moto G4 will send track names and album art to my radio, the PH-1 does not.
Sorry for the late response but everything has been added to the bug report and sent off to Essential. They got back to me with a response, "The whole Essential team monitors /r/Essential pretty religiously, and I know the SW team is looking at the thread. We love that you guys compile stuff like this, as it really does help us make a better product..."
Fingerprint reader gone to sleep
https://forum.xda-developers.com/essential-phone/help/fingerprint-reader-day-t3679908
Hi guys. I exchanged my Essential Phone yesterday (hardware defect) and now on my second device I still get this random fingerprint reader bug. Once in a while I take my phone out of my pocket and the fingerprint reader doesn't work. I have to press the power button to wake it up.
mhajii210 said:
https://forum.xda-developers.com/essential-phone/help/fingerprint-reader-day-t3679908
Hi guys. I exchanged my Essential Phone yesterday (hardware defect) and now on my second device I still get this random fingerprint reader bug. Once in a while I take my phone out of my pocket and the fingerprint reader doesn't work. I have to press the power button to wake it up.
Click to expand...
Click to collapse
thanks! added
Fingerprint sensor
I have used all 5 instances of the fingerprint scanner for the same finger in multiple positions while holding the phone. Works fine once or twice but then all of a sudden won't recognize my fingerprint, have to use the pattern to unlock and even then I usually have to reboot the phone in order for the sensor to recognize my fingerprint and after a few times it goes back to not recognizing the fingerprint again. Essential phone ph-1
And yes I have cleaned my hands and fingers and cleaned the sensor multiple times with no change to effectiveness.
[email protected] said:
I have this issue as well, Also, what you said about the changing tracks, that happens to me as soon as a song ends, and not just with google play music, but with amazon music as well. And while my LG V10 and Moto G4 will send track names and album art to my radio, the PH-1 does not.
Click to expand...
Click to collapse
Try going in developper settings and change avcrp version to 1.3. reboot phone. This worked for my phone + mazda 3
i have done a clean install twice of the latest 8.1 my issue is that sometimes answering the phone it defaults to speakerphone.. but the speakerphone button isnt pressed.. i have to toggle it on then off again before it will switch to the ear piece. also casting seems to only work after a fresh start of the phone.. alcast wont find a device till i restart.. nev2r an issue on 7.1
Sent from my PH-1 using Tapatalk
stinger4321 said:
i have done a clean install twice of the latest 8.1 my issue is that sometimes answering the phone it defaults to speakerphone.. but the speakerphone button isnt pressed.. i have to toggle it on then off again before it will switch to the ear piece. also casting seems to only work after a fresh start of the phone.. alcast wont find a device till i restart.. nev2r an issue on 7.1
Click to expand...
Click to collapse
This isn't an Essential issue, this a Google dialer issue.

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