New Moto G, don't boot up.. - Moto G Q&A, Help & Troubleshooting

Hello !
I've bought it today so I used it and decided to empty the battery before using it.
After it powers out, I plug it in on computer, pressed the power button and was a big empty battery with " 0%" so I let it charge and now I can't boot up..
Has anyone had the same problem ?
Thanks

Mistermatt007 said:
Hello !
I've bought it today so I used it and decided to empty the battery before using it.
After it powers out, I plug it in on computer, pressed the power button and was a big empty battery with " 0%" so I let it charge and now I can't boot up..
Has anyone had the same problem ?
Thanks
Click to expand...
Click to collapse
plug it in and hold the power button for 2-3minutes. the white led should blink a couple of times. if it does, leave the phone charging for an hour and than unplug it and power it up holding power button.

I've found this solution yesterday, but thanks !

Just a tip
By the way you shouldn't have done empty your battery the first time.
Why ? Because now in our smartphones we have Lithium-Ion battery instead of lead battery so what you did was a good thing ... but for the lead one. When you have a new laptop or smartphone it is already charged up to 40% because if it's below with the natural capacity loss of your battery you could damage the internal circuit and if it is full charged it will be as harmful as if it's not enough charged.
If you empty your battery the first time before using it you can lost 20-25% of its capacity in just one cycle
So when you have a new smartphone or laptop or anything else with a Litium battery :
- Full charge it before using it
- Discharge it until the warning message "Plug your phone ..."
- Full charge it again
And never empty your battery, keep in mind that there is a complex circuit system which always need electricity.
These informations are from a very very good pdf i read few months ago about Lithium-Ion batteries. Unfortunately it's full french but if someone is interested I can send him a PM with the link

Related

XDaIIi - Battery charging issue

All
I have an XDa2i, after removing the battery pack earlier this week the unit now wont activate or take a charge from any source. Every time I unlock the battery whilst on charge the red charge light comes on but when the battery lock is applied the charging discontinues. Several battery changes have been tried but the unit will not charge or activate.
Any thoughts or advice on this issue most welcome as always.
Thanks
Pete
If you have got the Cradle then charge your battery itself by the mains adapter not by USB power, once the baterry charging light becomes Green, then put the battery in the XDA, lock the red button and leave it for approx 1-2 hours (or may be overnight), but do not try to switch-on the XDA, The reason behind not to switch-on the device is that the device's internal battery would be completely flattened and that would re-charge automatically once you put a main full battery to the device.
Try to switch-on the device after 2 hours by holding the power button for few seconds, and hopefully XDA should back on.
As far as I have understand the situation and if its right then you might have already lost all the setting & data stored on the device, sorry for that.
GoodLuck & let me know.
Sidd
Absolutely no joy! the device was on charge overnight and the light stayed red. There was no response from the unit at all. Any other thoughts, or does this sound like complete system failure?
Any other advice would be welcome.
Come-oooon Peter I have said to charge the battery ALONE on the charger (not to put it in the device and charge), try to fully charge the battery (Just battery) on the cradle's back slot and then try the same.
GoodLuck & let me know
Sidd

[Fix] Recover Dead Battery [Fix]

According to Motorola Mobility, the solution to a fully discharged battery not restarting is to plug it in to charger and press & hold the power button for 18+ seconds, when the battery should resume charging.
how long to discharge it ?
how u discharge it ? just leave the phone for whole day without plug the charger ?
REad the offocial documents
qhistimie said:
how long to discharge it ?
how u discharge it ? just leave the phone for whole day without plug the charger ?
Click to expand...
Click to collapse
Official document at https://motorola-mobility-en-in.cus...id/97535/p/30,6720,9050/reg/668234/kw/battery
What is the expected behaviour for charging a unit with a deep discharged battery?
Immediately after plugging in a charger the white notification LED will turn on. This LED will turn off, when the battery is charged to a sufficient level to power the display (could take up to 10 minutes before the display turns on). Tapping on the power key will wake up the display and the phone will display the "lightning bolt" icon over the battery meter. The display will time out, but charging will continue. Phone should remained plugged in (at idle) for up to 5 hours for a full charge. It will take longer, if phone is in use.
Thanks. can boot on already.. :good::good:
devmgs said:
Official document at https://motorola-mobility-en-in.cus...id/97535/p/30,6720,9050/reg/668234/kw/battery
What is the expected behaviour for charging a unit with a deep discharged battery?
Immediately after plugging in a charger the white notification LED will turn on. This LED will turn off, when the battery is charged to a sufficient level to power the display (could take up to 10 minutes before the display turns on). Tapping on the power key will wake up the display and the phone will display the "lightning bolt" icon over the battery meter. The display will time out, but charging will continue. Phone should remained plugged in (at idle) for up to 5 hours for a full charge. It will take longer, if phone is in use.
Click to expand...
Click to collapse
if nothing else works just plug the phone to a charger and hold the power button for at least 2-3minutes. the white led should blink a few times. after that leave it charging for an hour and than turn it on by pressing the power button.
this was the only thing that worked for me.
Fixed
Faced the same problem, the phone had ran out of charge completely and and switched off. Plugged it in to the wall charger but that wasnt of any help. Connected to my laptop and same result!! Wont Charge! Held the power button for about 2-3 minutes and the LED flickered 2-3 times and the 0% Battery screen showed up. Showing the same screen at the moment. Hopefully its charging.
karan25591 said:
Faced the same problem, the phone had ran out of charge completely and and switched off. Plugged it in to the wall charger but that wasnt of any help. Connected to my laptop and same result!! Wont Charge! Held the power button for about 2-3 minutes and the LED flickered 2-3 times and the 0% Battery screen showed up. Showing the same screen at the moment. Hopefully its charging.
Click to expand...
Click to collapse
Thank you for this advice - I followed it and it worked. I had my Moto G plugged in for hours prior to trying this with no success.
When you press the power button, 18 seconds probably won't be long enough so keep holding the power button. I had to hold the button for around 3 to 4 minutes but it worked eventually.
It Works!! Thanks!!!
karan25591 said:
Faced the same problem, the phone had ran out of charge completely and and switched off. Plugged it in to the wall charger but that wasnt of any help. Connected to my laptop and same result!! Wont Charge! Held the power button for about 2-3 minutes and the LED flickered 2-3 times and the 0% Battery screen showed up. Showing the same screen at the moment. Hopefully its charging.
Click to expand...
Click to collapse
Oh!!! I almost got a heart attack I guess . Because, Moto-G was the only smart phone that never gave me any trouble. Even my Samsung Galaxy 3 LTE gave a lot of headaches . When this acted dead, I was really upset. Your solution worked fine I guess. Screen just appeared. Still on 0%, but apparently it is charging now. :laugh:
Thanks Karan. Your solution is the best. Costs nothing :angel:
I had the same problem, but at least for me the above trick didn´t work. The phone simple dind´t boot, or display any notification light.
I left the phone over night at the charcher and nothing... Tried multiple chargers, computer ports, laptop ports, etc etc, and still nothing...
Then I went and read online a little bit more about lithium ion batteries and found out that the trick is to let the phone of the charger for a couple of hours (for me was about 5 hours) and then the phone will reconized the phone.
Hope this helps someone in the same situation. (If the press and hold trick dind't work).
Worked !
I bought moto g yesterday ,I faced the same problem which scared the hell out of me! But after power key for longer time ,now the 0%
battery is displayed ! Damn relief ! Hope it's charging now !:fingers-crossed::fingers-crossed:
Moto G dead after deep discharge
Hi, my first generation moto g is dead. Continuous notification lights get on when I plug the charger. Please note that notification light is neither blinking nor getting off. Tried everything which is mentioned here but no luck so far.
Please help.
Nitin
Same here
Gesendet von meinem SM-G800F mit Tapatalk
I had same problem - when the charger was plugged in the notification light shone continuously. I fixed this by opening the set, removing the battery (there are nice videos explaining this in youtube) and recharging it using external charger in a repair shop. Once it was charged for about an hour, plugged it back in, was able to boot normally and charge it normally.
However, since this incident, I have found that the battery life has decreased drastically. I now only have 8 hours of battery life after full recharge, even when I put the phone to sleep. For instance, if I charge the phone to 100% before going to sleep, the battery is down to 30% when I wake up!
Has anybody had this problem?
My Moto G2, when plugged in powersocket, keeps on rebooting from Moto logo screen, but when plugged in USB port of computer can get to fastboot menu and shows battery charging but removing it shows zero. and it does turn on by factory mode and shows the lighting bolt of charging, but is not getting charged. also phone testing menu by *#*#4636#*#* shows battery health is good, but is not charging. can any one help.
seapoint said:
According to Motorola Mobility, the solution to a fully discharged battery not restarting is to plug it in to charger and press & hold the power button for 18+ seconds, when the battery should resume charging.
Click to expand...
Click to collapse
i tried it is not working..what to do help me
Thank you
seapoint said:
According to Motorola Mobility, the solution to a fully discharged battery not restarting is to plug it in to charger and press & hold the power button for 18+ seconds, when the battery should resume charging.
Click to expand...
Click to collapse
My phone is started charging
thanks
rajkumar
---------- Post added at 08:38 AM ---------- Previous post was at 08:36 AM ----------
devmgs said:
Official document at https://motorola-mobility-en-in.cus...id/97535/p/30,6720,9050/reg/668234/kw/battery
What is the expected behaviour for charging a unit with a deep discharged battery?
Immediately after plugging in a charger the white notification LED will turn on. This LED will turn off, when the battery is charged to a sufficient level to power the display (could take up to 10 minutes before the display turns on). Tapping on the power key will wake up the display and the phone will display the "lightning bolt" icon over the battery meter. The display will time out, but charging will continue. Phone should remained plugged in (at idle) for up to 5 hours for a full charge. It will take longer, if phone is in use.
Click to expand...
Click to collapse
My bricked phone started charging
Now I can reflash
Thank you
rajkumar
Hai...i am using moto g3. Suddenly my phone didnt charge some times..Now it only charges while in switch off condition only...and it will take long time to [email protected]% per hour....what is the problem....Battery??? or Chargr port????
pls tell me...........
nitin.dhamu said:
My Moto G2, when plugged in powersocket, keeps on rebooting from Moto logo screen, but when plugged in USB port of computer can get to fastboot menu and shows battery charging but removing it shows zero. and it does turn on by factory mode and shows the lighting bolt of charging, but is not getting charged. also phone testing menu by *#*#4636#*#* shows battery health is good, but is not charging. can any one help.
Click to expand...
Click to collapse
The Same thing happened to my moto g turbo edition . It won't power on without getting plugged in to the charger and only boots when its boot through factory mode . I have also observed when in factory mode the phone is running on the charger and the battery isnt charging ? What should I do ?
Help !
Moto G 2014
Dead Battery. No recovery is installed, no system.img is installed. When I plug it in the screen(attached) appears. When I long press power button, fastboot opens, but battery remains low even if I charge for a long time. Unable to flash any recovery.(Error: Battery Low). Please Help ?

Flashaholic Genuine Battery Stats Reset

Hey guys I ran across this and as you may have all seen this before I figured I would share.
This is directly from HTC tech support to recalibrate battery and HTC charger when battery rapidly or erratically discharges, This procedure clears all battery stats, coordinates and normalizes charging.
Turn off Fast Boot in settings. Power off phone. Plug phone into HTC charger and charge for two minutes or more while charging. Hold down volume up+volume down+power button and continue holding phone will turn on and off repeatedly every 15 seconds or so while continuing to hold all three buttons. Keep this going for 2 minutes, then release buttons when phone is on. Now, let phone charge fully normally (with phone either on or off--doesn't matter) and battery level reporting, charging and battery life should be normalized.
Do this every month or so to keep power system healthy--even if everything seems fine. Also, don't leave phone on charger overnight for best long term battery life (according to HTC tech support: "The first thing they tell us." This is true even though charging is supposed to turn off when battery is at 100%)
NOTE: Another potential fix for battery/charging abnormalities if this procedure fails (esp. after an*OTA*update when corrupted files can remain stuck in device cache partition)--clear cache partition using this method:*
GOOD LUCK

[Q] Battery stays at 50%.

So I got my hands on a problematic OPO a few days ago that wont charge at all.
It wont charge when connected to the wall charger nor when plugged in a PC. The only way the previous owner was able to charge it was taking to a phone repair service where they would just take out the battery, charge it using an external battery charger and put it back in. Then the phone shows 50% battery all the time, never goes up or down, and lasts around 2-3 days. The owner got tired of visiting the repair shop every 2 or 3 days to do that and handed it over to me. I thought the USB flex cable is the problem so I ordered this one: (oops cant post links) to replace it but it wont be here for another 3 weeks.
So these are the facts so far:
Battery has been replaced, so its not a faulty one(or so I have been said)
Charger and usb cable are OK as I have tried a few different ones.
Phone connects to the PC and can browse it for files.
When switched ON and plugged in battery says "Not Charging"
When switched OFF the green battery animates to 100% but never goes up more than 50% permanently.
Any ideas on where I can find an external battery charger(not a powerbank)? Ebay and Aliexpress don't seem to have anything like that.
Did I make the right choice ordering that flex cable or did I only waste my money?
Any ideas as to what the problem might be? Anything I can try at the moment?
Thanks in advance
Best regards,
Just a thought, but have you tried flashing the factory images, or even another ROM? It could be a software issue, but if that doesn't work then I am not sure what the problem is.
jpwall said:
Just a thought, but have you tried flashing the factory images, or even another ROM? It could be a software issue, but if that doesn't work then I am not sure what the problem is.
Click to expand...
Click to collapse
Hmm its on the stock CM11 one. Guess maybe trying a custom one wouldn't hurt.
This is the phone's version.
CYANOGEN VERSION 11.0-XNPH05Q
ANDROID VERSION 4.4.4
BASEBAND VERSION MPSS.DI.2.0.1.C7-00020-M8974AAAAANPZM-1
KERNEL VERSION 3.4.0-cyanogenmod #1
Build Date Wed Jan 28
Build Number KTU84Q
SELinux status Enforcing
Click to expand...
Click to collapse
Isn't this the stock one?
installed ColorOS to rule out the software but no luck. It says: "Battery error. Check the battery contact status". Should I order a new battery or am I wasting even more money?
Battery Stuck at 50%
Hi All,
Even I have faced this issue 2 days back. But it was resolved when I replaced my battery with the new one. First thing is that the replacement battery should be empty for eg. 0%. After you inserted the replacement battery keep the phone for 1/2 hr charging. After 1/2hr press the power button once if its boots fine and then the battery percentage will immediately reset from 50% to 0% and starting showing the charging animation once you boot into the OS. Whereas if it doesn't boot then press and hold the power button for atleast 5 vibrations without the micro usb connected to the power source. Then again keep the phone for charging for 5mins and again press the power button. This time it will definitely boot into the OS and the battery percentage will reset from 50% to 0% and it will start charging. Then keep the phone for charging until it reaches 100%. I hope this would help all the people who are facing this kind of issues.
sribha said:
Hi All,
Even I have faced this issue 2 days back. But it was resolved when I replaced my battery with the new one. First thing is that the replacement battery should be empty for eg. 0%. After you inserted the replacement battery keep the phone for 1/2 hr charging. After 1/2hr press the power button once if its boots fine and then the battery percentage will immediately reset from 50% to 0% and starting showing the charging animation once you boot into the OS. Whereas if it doesn't boot then press and hold the power button for atleast 5 vibrations without the micro usb connected to the power source. Then again keep the phone for charging for 5mins and again press the power button. This time it will definitely boot into the OS and the battery percentage will reset from 50% to 0% and it will start charging. Then keep the phone for charging until it reaches 100%. I hope this would help all the people who are facing this kind of issues.
Click to expand...
Click to collapse
Just had the same problem after replacing a battery. when looking at the battery connectors, the bottom right of the 6 contacts is bad.
Solution, take your battery back and tell them to give you another one. If it is on the board, clean it or replace the motherboard.
I found the issue! my OP3 has the same problem after i dropped my phone 1 week after i changed my battery. Becoz i did not put double sided tape when i replace the battery, the battery connected ripped off the connector on the mainboard, hence, only half of the connector on the motherboard now. So, technically speaking, the battery only connected to the mainboard with half the connector. Not sure if you understand what im talking about

SM-P600 will not power on (battery is charged), any ideas please?

My tablet was all OK until son let battery drain (feel asleep watching YouTube).
Tried charging multiple ways (Samsung original charger) no good.
Wife has same tablet, fully charged the battery on hers then swopped batteries.
Sure enough faulty battery completly flat, recharged and now using her tablet OK to post this query.
My tablet now has proven charged battery in it, but still will not power up ( no signs of life at all).
Any ideas what else I could try please?
This is not your models forum .
Bad power button, isn't allowing it to start. The switch is open and can't close alas broken
dontbeweakvato said:
Bad power button, isn't allowing it to start. The switch is open and can't close alas broken
Click to expand...
Click to collapse
Thanks. I'll try shorting out the button (internally) if I can.
Cheers,
John

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