Database Info

[Q] Phone Suddenly hanged and now donesnt work properly

Hello Guys,
Tuesday night i kept my phone on charging, next morning the phone didnt repond on the wake button, tried several times no help, removed the battery and restarted the device but it took it around 30 minutes to boot up, but the touch screen didnt worked at all, i tried to format the phone via bootloader (after pulling the battery)on first try no result same issue..non working touch screen, after formatting again it started workign smoothy, but i am again facing the same issue today, phone wont start up, and same issue with non working touch scrren.... cant even pickup an calls.... Need you help on it.. I m on Stock rom 2.3.5 with Sense 3.0 overlay non rooted.. and help or i need to go to gallery to resolve the issue

Hi Zeus,
Firstly - Never, ever pull the battery!!!
There - over and done with. Pulling the battery runs a high risk of causing permanent damage to the eMMC chip. You should (I have never locked up my phone so badly that this doesn't work) hold down the Power, Vol+ and Vol- buttons until the phone shuts down on its own.
You say your phone is no-rooted? I guess that means that you have not run any kind of mod on it, obtained S-OFF or anything else and the phone is, basically, as you bought it? If so then I would recommend that you simply go via HTC or your service provider to obtain a replacement.
If you have not felt the need before now to unock/root your phone then now is not really the ideal time to start doing so if you have a warranty still.

zeus.lny said:
Hello Guys,
Tuesday night i kept my phone on charging, next morning the phone didnt repond on the wake button, tried several times no help, removed the battery and restarted the device but it took it around 30 minutes to boot up, but the touch screen didnt worked at all, i tried to format the phone via bootloader (after pulling the battery)on first try no result same issue..non working touch screen, after formatting again it started workign smoothy, but i am again facing the same issue today, phone wont start up, and same issue with non working touch scrren.... cant even pickup an calls.... Need you help on it.. I m on Stock rom 2.3.5 with Sense 3.0 overlay non rooted.. and help or i need to go to gallery to resolve the issue
Click to expand...
Click to collapse
If you are in Mumbai (as on ur profile) , You can visit the HTC Support Centre @ Borivali (Thakkar Mall, near Borivali Station) - http://www.htc.com/in/help/service-center/
Please Note : They will most probably repair the phone (I don't think they replace the phones here in India after the initial 15 days period in which u can claim the Dead on Arrival policy).

Thanks for all the Suggestions,
Have read all the issues regarding emmc chip being fried on Desire S, but being out of town for some day, didnt had any choice but to try, however i let the battery drain completely yest.. recharged the phone to full and then booted again.. and its working fine as of now (didnt worked earlier).. without any issues from last 5 hrs.. lets see how it holds, havent yet installed any of apps yet.. guess will wait for another day or two to see the software fails again to hold.
went borivali, but its not yet started (confirmed with customer care of HTC) still being completed..
but yes.. will visit the Dadar branch if any issue arrises afterwards

Glad to hear its working fine as of now.
Btw , regarding the Borivali Service Centre . . I have been there last month & it is well up & running !

Been there on Friday evening at around 6 but it was closed....then I inquired on customer care which told me its non functional as of now... Will check tomm....
The phones working f9 now...no issues in past 2 days...hope it holds
Sent from my HTC Desire S using XDA App

Guys, I have seen this kind of problem with one of my colleagues phone (Not Desire S but Wildfire S). The reason was (assumed) pretty weird though, it was because of some electrical problem. Whenever he would charge his phone at home - it would start having this kind of problem, but when he charged it at office or through his PC - the problem would vanish!
Although I am not sure if yours is the same case.... but then could be..
Another thing: I got my phone's mobo replace free of cost from HTC (Salora) when it was under warranty even though it was S-Off, Rooted - so I think HTC is a bit lenient in India

The issue it seems has vanished, no issues as of now..no hangups or freezes and yes....both the time the issue arised when the phone was in charging.
Sent from my HTC Desire S using XDA App

[Q] lcd problem lg optimus 3d

Lost touchscreen handling in upper and lower part of my screen!!!Pls Help!
I have a rooted device with xsba's custom rom (4.0.4). The problem started before this ROM. I am pretty sure that this is no rom issue. I have flashed the phone several times with numerus roms. Problem persists.
I already have changed touchscreen once because of a serius fall (broke) approximately 6 months ago.
These are all the facts. Before xsba's rom i used thiaiz o3d. (2.3.7). The problem started one day that i hadn't charged the phone up. When the battery fell under 5 % the phone went berserk. (Numerus button presses all the time)
I couldn't even reboot. When I finally turned it off by removing battery and restarted the phone the upper field of touchscreen of the phone never worked again.
Yesterday i failed to charge again.ASfter finally restarting the same issue appeared in the lower field of touchscreen. Please advice!!!!!!!!
Is there a way to solve this problem without changing the touchscreen?

dim2004 said:
Lost touchscreen handling in upper and lower part of my screen!!!Pls Help!
I have a rooted device with xsba's custom rom (4.0.4). The problem started before this ROM. I am pretty sure that this is no rom issue. I have flashed the phone several times with numerus roms. Problem persists.
I already have changed touchscreen once because of a serius fall (broke) approximately 6 months ago.
These are all the facts. Before xsba's rom i used thiaiz o3d. (2.3.7). The problem started one day that i hadn't charged the phone up. When the battery fell under 5 % the phone went berserk. (Numerus button presses all the time)
I couldn't even reboot. When I finally turned it off by removing battery and restarted the phone the upper field of touchscreen of the phone never worked again.
Yesterday i failed to charge again.ASfter finally restarting the same issue appeared in the lower field of touchscreen. Please advice!!!!!!!!
Is there a way to solve this problem without changing the touchscreen?
Click to expand...
Click to collapse
Now , you need to go to developer options in the settings and enable show touches option. Then you touch and slide to the parts that don't work . If you see the line going there , then it's a problem with your ROM. If it's not , then you possibly have a broken touchscreen. Check the contact of the touchscreen ribbon and see if it's tightly sitting on the slot , press it down and try again.
If it's not working , you have no choice but to replace the touchscreen. You can buy one off eBay for 19 dollars and free shipping. It's made in China but it works well without problems for the past 6 months with my device.
Hope I helped.
Cheers!
Sent from my LG-P920 using xda premium

boltthrower56 said:
Now , you need to go to developer options in the settings and enable show touches option. Then you touch and slide to the parts that don't work . If you see the line going there , then it's a problem with your ROM. If it's not , then you possibly have a broken touchscreen. Check the contact of the touchscreen ribbon and see if it's tightly sitting on the slot , press it down and try again.
If it's not working , you have no choice but to replace the touchscreen. You can buy one off eBay for 19 dollars and free shipping. It's made in China but it works well without problems for the past 6 months with my device.
Hope I helped.
Cheers!
Sent from my LG-P920 using xda premium
Click to expand...
Click to collapse
I have already checked the rom.the problem is not there.I have checked the contact of the ribbon yesterday and everything was fine.The touchscreen that i have is a chinese one.And it lasted for 6 months or so. So you might want to get ready for a new one as well!!!!!
I am going to buy one for me from ebay today. I have no choise as it appears.
I feel the need to thank you for your time and for the solutions that you provided me with.!
You have been most helpful.

HI did you ever solve this? I have the same problem, or very similar with middle and lower sections of screen dead, strange ghost touches and screen going crazy every so often, all started after I rooted phone. Was it just a broken touch screen? Cheers

gadget9192 said:
HI did you ever solve this? I have the same problem, or very similar with middle and lower sections of screen dead, strange ghost touches and screen going crazy every so often, all started after I rooted phone. Was it just a broken touch screen? Cheers
Click to expand...
Click to collapse
My friend i changed touchscreen and problem solved.

Thanks for the reply, good to know that it solved your problem, I have a new screen ordered, hopefully will solve mine too:good:

[Q] [Help]Canvas 2 Touch gone mad

Canvas 2 touch gone mad, it itself do anything (looks like it is over sensitive and the air touches it) it randomly starts doing anything
yesterday night as the battery was low i thought to put it off and i turned it off (very hard to turn it off as it touched anything) and at the day i found some sound coming from mobile (the selection sound was on from the sound profile) then i saw it was doing sms and the keyboard was swiftkey it was swypeing all around (has ghosts are doing it)
Plz help
Tried different rom but it was all around and in recovery also the touch sometimes stop responding (TWRP)
[Solved]
Shown it to the Service Center and replaced the touch screen...[Solved]

Hey try flashing cwm recovery as it is not touch sensitive i.e. u have to use ur volume keys and power key to operate it.
Then flash other custom roms and if nothing happens u can flash stock rom via sp flash tools to get ur warranty back. Then u can get it repaired via service centre.:thumbup:
Sent from my Micromax A110 using xda app-developers app

[email protected] said:
Hey try flashing cwm recovery as it is not touch sensitive i.e. u have to use ur volume keys and power key to operate it.
Then flash other custom roms and if nothing happens u can flash stock rom via sp flash tools to get ur warranty back. Then u can get it repaired via service centre.:thumbup:
Sent from my Micromax A110 using xda app-developers app
Click to expand...
Click to collapse
thank you i had gone to service center they told the touch screen should be replaced this will take 10-12 days

But i hope that they will not charge anything....

Don't charge ur mobile near television set...
Never Charge your mobile near television or any electronic device which having producing ecectro-magnetic radiation, which is strong near by this devices.... I got same problem, then i observed that this happens whenever i repeatedly charge my phone nearby my television. Then i stop doing this. I switched off my phone, took battery out kept it like this for 3-4 hours. then switched on. it showed very little ghost touches at first. after 1 days of using phone without charging near by television, GHOST TOUCH completely dissapeared, Since then(2 months) i didn't experienced such Ghost Touches. Hope information may help.

Good observation:thumbup:
I never thought of even such a reason..

xyz
i also faced this problem first time i face it when i was charging my phone but it automatically works perfect the next day.
is now your device ok

dpbarik said:
Never Charge your mobile near television or any electronic device which having producing ecectro-magnetic radiation, which is strong near by this devices.... I got same problem, then i observed that this happens whenever i repeatedly charge my phone nearby my television. Then i stop doing this. I switched off my phone, took battery out kept it like this for 3-4 hours. then switched on. it showed very little ghost touches at first. after 1 days of using phone without charging near by television, GHOST TOUCH completely dissapeared, Since then(2 months) i didn't experienced such Ghost Touches. Hope information may help.
Click to expand...
Click to collapse
exactly causes of electro-magnetic radiation..

I had a similar problem. I was told at the service center that it is because of sweat or water on the finger tips. After a few weeks display became corrupted. This was not covered under warranty and had to be paid for (Rs. 2200/-). Now 1 month after changing display, touch has become non responsive. This was happening in cold climes only(Bangalore) or when I spent the night in a A/C room. Used to correct itself on exposure to sunlight for 10-15 mins. Today I took it to the service center and he fixed it so that touch stopped working all together. Now I'll have to send it for replacement which will take 25-30 working days. Should never have bought Mmx. Cheap Chinese rebranded stuff.

did you finally get your device back from the service centre?
In how many days did they finally return your phone?

Yaa I got my phone after 28 days
Sent from my Micromax A110 (Canvas 2) using xda premium

Killer.shubham said:
Yaa I got my phone after 28 days
Sent from my Micromax A110 (Canvas 2) using xda premium
Click to expand...
Click to collapse
Cool, i got my phone a couple of days back....they didn't have the parts necessary and i was after them for getting the phone at the earliest, so they replaced my entire handset.

[email protected] said:
But i hope that they will not charge anything....
Click to expand...
Click to collapse
Since the problem is not created by you, you shouldnt be charge anything. The phone also needs to be within the warranty period.
The same issue happened with my friend and his phone was under warranty. He was not charged anything. However he go the phone after 47 days.

ankitaggarwal001 said:
Cool, i got my phone a couple of days back....they didn't have the parts necessary and i was after them for getting the phone at the earliest, so they replaced my entire handset.
Click to expand...
Click to collapse
Entire Handset...... gud...:highfive::highfive:

Thanks.
Killer.shubham said:
Entire Handset...... gud...:highfive::highfive:
Click to expand...
Click to collapse
Thanks buddy...I made their lives hell
Used to trouble them on a daily basis, also was in constant touch with mmx cust care via emails and phone numbers. :victory:

Killer.shubham said:
Canvas 2 touch gone mad, it itself do anything (looks like it is over sensitive and the air touches it) it randomly starts doing anything
yesterday night as the battery was low i thought to put it off and i turned it off (very hard to turn it off as it touched anything) and at the day i found some sound coming from mobile (the selection sound was on from the sound profile) then i saw it was doing sms and the keyboard was swiftkey it was swypeing all around (has ghosts are doing it)
Plz help
Tried differnet rom but it was all around and in recovery also the touch sometimes stop responding (TWRP)
Click to expand...
Click to collapse
@Killer.shubham i think 2 things you should never do, keep the phone close to television, fridge or microwave, it can misbehave. Always use an original charger if possible, those chinese ones can cause this, i have had the same problem with my Blackberry. That dup charger used to even charge faster but later on when i realised what damage it was doing, i stopped using it.

COBSolutions said:
@Killer.shubham i think 2 things you should never do, keep the phone close to television, fridge or microwave, it can misbehave. Always use an original charger if possible, those chinese ones can cause this, i have had the same problem with my Blackberry. That dup charger used to even charge faster but later on when i realised what damage it was doing, i stopped using it.
Click to expand...
Click to collapse
I would like to add my observation.
I have seen this behaviour particularly while charging my handset in a railway coach.
So I have to switch-off my handset while charging.

Black screen OnePlus 6

Hi,
I got my new Onelus 6 five days ago, and i installed the latest updates (ONEPLUS A6003_22_180614).
For the last three days, i've had issues with the screen going black. When i lock it and then try to unlock it, the screen doesn't switch back on, it keeps being dark.
I tried to reboot it several times (Volume button + power) but the screen is still black. The phones vibrates and the LED works but the screen doesn't.
I tried to remove the SIM card, but the problem is still here.
Sometimes after 100 trials, the reboot works, but the problem comes back as soon as i try to unlock it.
Do you know where this bug might come from ? Firmware problem or phone problem ?
I really don't know what to do... I hope you'll be able to help me !
Thank you

Sounds like you should contact OnePlus and it may be a defective phone. Maybe have to RMA it and have it replaced.

Krody said:
Hi,
I got my new Onelus 6 five days ago, and i installed the latest updates (ONEPLUS A6003_22_180614).
For the last three days, i've had issues with the screen going black. When i lock it and then try to unlock it, the screen doesn't switch back on, it keeps being dark.
I tried to reboot it several times (Volume button + power) but the screen is still black. The phones vibrates and the LED works but the screen doesn't.
I tried to remove the SIM card, but the problem is still here.
Sometimes after 100 trials, the reboot works, but the problem comes back as soon as i try to unlock it.
Do you know where this bug might come from ? Firmware problem or phone problem ?
I really don't know what to do... I hope you'll be able to help me !
Thank you
Click to expand...
Click to collapse
Have you tried a factory reset,or using the msmdownloadtool

My phone is brand new, I don't think a factory reset would change anything, does it ?
I want to see what OnePlus support can do for me before trying anything with softwares on my phone ! (I don't want to loose warranty)

Krody said:
My phone is brand new, I don't think a factory reset would change anything, does it ?
I want to see what OnePlus support can do for me before trying anything with softwares on my phone ! (I don't want to loose warranty)
Click to expand...
Click to collapse
I had a similar issue within a day of getting the phone. Nothing worked and had to send for replacement.

Try to reset to the factory settings. If this can't help you, refer to the service center or to shop where you bought the phone.

Hello. I'm having the same problem. Bought my phone couple days ago and it runs ONEPLUS A6003_22_180713. Don't know what to do sinse there is no OnePlus service centre in my city. Have your problem been solved? Have you done anything special?

Hi,
Unfortunately I had to send it back to the website where i bought it. I have been refunded, and i bought a galaxy S9+ (cheaper than the OnePlus 6 i got)

Even i got the same issue since Pie update.
Had rooted when it was on Oreo, when Pie (OOS 9.0) update came, it came with a new issue. Whenever I unlocked the phone, the screen would flash with blue lines and black background multiple times then show the lockscreen. And now with OOS 9.0.2 the issue went even more drastic, the screen kept on flashing while using apps. Even forced reboot didn't solve the problem. I had to power it off and leave it aside in nighttime. The issue has decreased but the lockscreen flashing still exists.
Temporary fix - https://thedroidguy.com/2018/07/how-to-fix-oneplus-6-that-wont-turn-on-easy-fix-1087099
If the issue increases, then I would restore Oreo ROM and relock the bootloader.
I need help tooo!
---------- Post added at 09:54 AM ---------- Previous post was at 09:50 AM ----------
amihir said:
Even i got the same issue since Pie update.
Had rooted when it was on Oreo, when Pie (OOS 9.0) update came, it came with a new issue. Whenever I unlocked the phone, the screen would flash with blue lines and black background multiple times then show the lockscreen. And now with OOS 9.0.2 the issue went even more drastic, the screen kept on flashing while using apps. Even forced reboot didn't solve the problem. I had to power it off and leave it aside in nighttime. The issue has decreased but the lockscreen flashing still exists.
Temporary fix - https://thedroidguy.com/2018/07/how-to-fix-oneplus-6-that-wont-turn-on-easy-fix-1087099
If the issue increases, then I would restore Oreo ROM and relock the bootloader.
I need help tooo!
Click to expand...
Click to collapse
Best solution is to keep the screen ON always. Or else that flashing bug will keep recurring.
But this is a temporary fix and not all would like to keep it Always ON

Same here from 3 days ago. OX 9.0.2
The phone hangs, No respond and must hard-restart the thing.

Same issue here,since the past 2 weeks.The phone screen keeps flashing when the phone is locked and even restarting the thing 20 times doesn't make the phone start.The LEDs work fine,the phone receives calls and messages too but the entire screen is black and unresponsive at the moment I face this issue.The moment I lock the phone the issue crops up and it's a pain to restart it every time it happens.

White vertical lines showing up when i start my oppo a39.

My phone's screen was broken. So, i went to a shop and the repairer installed a new one. The phone was working fine. I updated it to Marshmallow but it has some brightness issues. So, i decided to downgrade it. I flashed my phone and after flashing, when i restarted it, my device is showing white thick vertical lines and then my device turns off. I tried re-flashing but still i have same issue. I cannot buy a new one as i am a uni student. I need help. it has almost been more than a week and i am without any smartphone lol. Kindly help me. Thanks! I have OPPO A39.