[Q] Wireless charging after long cold weather exposure - Nexus 5 Q&A, Help & Troubleshooting

Been using the Nexus wireless charger (the new one) for a while now and it has worked great on my N5 and N7. I have noticed some strange behavior with the N5 lately and it seems to happen after a day out skiing.
After being exposed to the cold for a few hours the wireless charging seems to be flaky. I position the N5 on the charger and the screen turns on as if the charging has started but the battery status icon does not change to the charging icon, this will happen for 1-2 nights. The next night it will show the charge indicator but won't take a charge, in fact it will lose charge over night. The next night it will work as expected.
I'm not sure if the wireless charging is just flaky in general or there is something to this cold exposure thing, every time this has happened was after skiing with it in my breast pocket on my jacket. The device is re acclimated to room temperature before being placed on the charger.
Not sure if there is something to this cold weather thing, or just coincidence.
Anyone else experience this?

Tangentm said:
Been using the Nexus wireless charger (the new one) for a while now and it has worked great on my N5 and N7. I have noticed some strange behavior with the N5 lately and it seems to happen after a day out skiing.
After being exposed to the cold for a few hours the wireless charging seems to be flaky. I position the N5 on the charger and the screen turns on as if the charging has started but the battery status icon does not change to the charging icon, this will happen for 1-2 nights. The next night it will show the charge indicator but won't take a charge, in fact it will lose charge over night. The next night it will work as expected.
I'm not sure if the wireless charging is just flaky in general or there is something to this cold exposure thing, every time this has happened was after skiing with it in my breast pocket on my jacket. The device is re acclimated to room temperature before being placed on the charger.
Not sure if there is something to this cold weather thing, or just coincidence.
Anyone else experience this?
Click to expand...
Click to collapse
Might be the cold there is a Texas Instruments charge/voltage regulator inside the N5 it will stop charging if the battery is in a critial state
such as being too hot or too cold

The mentioned charge protection should only be an issue for the first hour or so that the device is inside.
I would test it with a wired charger to determine if the issue is charging in general or just the wireless charging.

Related

[Q] Red and Green LED and Can't Power On

Well I got it powered on after I pulled the battery...BUT...
I was driving and I had my Sensation in my generic car dock with both the charger and the headphone jacked plugged in. FWIW I was listening to Pandora. Suddenly, the phone shut off and wouldn't come back on.
When I unplugged the charger and plugged it back in, the LED was alternating red and green. This happened over a week ago and I haven't had a problem since.
So what did that pattern on the LED mean? Has anyone seen anything like that before?
On my HD2 it did that when it got too hot, usually when I was tethering over wifi & charging at the same time
hmm? maybe it was overheating. htc phones now days are supposed to have some kind of overheating prevention.i dont know if that is your problem.
You should put SetCPU on your phone so you can see the Battery temps at least . You dont
need root to see the factory clock speed and battery temps .
Consensus says overheated, huh? It's certainly possible. It does get pretty hot. AND, come to think of it, it was a 105+ Arizona summer day and I don't think I had the sunshade up in the car. But my mount has the AC blowing on it.
I'll pop SetCPU on it and keep an eye on the temps and watch for the behaviour again...
Thanks all!

[Q] Charging Interrupted - Battery Temp Too High or Too Low

I recently received a Droid Charge from Verizon as a replacement for a Thunderbolt which was basically rendered inoperable by the May OTA update due to near constant rebooting. I really like the Charge (with the exception of that hideous brown/orange theme - some of which looks designed by 1st graders!), but I'm having a MAJOR problem with it that I haven't seen mentioned anywhere else, and I'm wondering if I'm the only one suffering this issue!
I drive a tractor-trailer for a living and use Google Navigation as a back-up to a truck-dedicated GPS unit I have in my tractor. I have a dash mount that I used to keep my Thunderbolt in and I had no problems with it at all (except for the constant reboots). However, the first day I was using the Charge, the screen went dark all of the sudden after a couple of hours, and I'm like WTF?!! I couldn't get it to anything, so I pulled it out of the dash mount and let the sun shine on the screen - I saw the display was still on, but it had dimmed to the point that I couldn't see it without a light shining on it. In the middle of the screen was a dialog box with an exclamation point and the message "Charging Interrupted - battery temperature too high or too low"! I unplugged the Verizon-branded car charger and as soon as I did that, the screen became bright again, and the message disappeared. I left it like that for a while, until the low battery warning appeared. I then plugged the car charger in and let it start charging. Well, guess what? It darkened the screen again after almost 30 minutes of being connected to the car charger, and I saw the same battery temp too high message on the screen!
I have since tried to use the wall charger I got with my HTC Thunderbolt (my tractor has a power inverter in it, and electrical outlets to plug a power cord into, just like the outlets at home), but I got the same warning message on the screen. This is a REAL problem as it's basically causing the phone to be unusable, since I am not able to charge the battery when it gets low, due to the phone interrupting the charging! I went to a Verizon store, thinking it might just be a bad battery (especially because, when I first put the battery in the phone and plugged it in to charge, I got an "Incompatible battery" message on the phone). I took the battery out and reinserted it, and I never got that message again. Verizon gave me a brand-new battery, but that didn't help. They sent me another Droid Charge to replace the first one, but the 2nd one is doing the same thing!
Anybody have any idea what's going on here? I've had the same problem now with 2 seperate batteries and two seperate Droid Charge phones, but I never had that problem with my Thunderbolt, even though I used the same wall & car chargers with IT! The back of the Charge's are getting very hot, but, then again, so did my Thunderbolt, and I never had a charging issue with it. I'd really like to keep the Charge and send my Thunderbolt back to Verizon, but I can't do that without finding a solution to this problem!
Thanks,
Dennis
I used to have this issue with several HTC phones. What happens is that if you keep the phone on the dash in direct sunlight, the battery reaches critical temperatures and to prevent the risk of failure, it stops the battery from charging. This happened all the time on my HTC phones from the Mogul 6800 to the Touch Pro. Not sure why the T-Bolt didn't have that issue, maybe it was set to a higher threshold before stopping the charging.
You may want to keep it out of direct sunlight or take the battery cover off to let more air flow in when charging on the dash.
Hope that helps.
I had the same problem. The warning message seems to be a safety feature built into the Charge that waits to charge the battery until it is cooled off.
I found that unpluging and turning off navigation for a while helped cool things off.
I also tried having the phone fully charged before using it for navigation and then plugging it in and this seemed to help. I am no expert, but it seems that when the phone is not trying to charge a battery rapidly it deals with the GPS heat better.
I hope this helps; stick with it and keep bugging Verizon!
Sent from my Charge using XDA Premium App
So they sent you a Charge, but you kept the tbolt charger? And they have sent you multiple Charges and batteries, but never the correct charger? If this is right, you need to tell them to give you a Charge charger (heh). This phone seems to be pretty particular about what charges it, I can't even use a usb extension cable, so the wrong charger may be the culprit.
I've been getting this as well using CoPilot Live v8 (just upgraded to v9). I found if I turned down the screen brightness a bit, say to 80%, I could still see the screen but avoid most of the battery charging issues.
I also just purchased a Tetrax XWAY mount that will attach to an air conditioning vent. We'll see if blowing cool air onto the back will let me drive around with the brightness turned full up.
My concern with brightness all the way up is that I am not sure if the charge rate from the lighter plug will keep up with the discharge rate on the DC when everything is running full tilt...I just ordered a Tek-Tok Wireless lighter plug USB charger, Input: 12-24V DC; Output: 5.0V DC 2.1Amp! Let the frying begin!!!
p.s. I tried the Samsung/Verizon navigation mount on a 5-day trip...not too bad of a design, BUT, would not work with my extended battery and back PLUS when the DC goes into car dock mode (automatically when inserted into the navigation dock) it comes up with a screen that has a shortcut to VZ Navigator that CANNOT be edited or changed to another navigation program. You have to disable the dock in order to use another navigation program! What's with THAT, Verizon and Samsung!!! Needless to say, returned the mount yesterday...
Try turning your brightness down, make sure it's going into sleep mode and keep it out of direct sunlight
I also had the exact same overheating issue. After getting a replacement device I started looking at the charger I was using. I had been using a micro usb charger that only output 500ma. The droid charger is 1000ma (or 1 amp). Apparently I was using more power than the charger could provide. The charger couldn't keep up and I guess that must have been the issue because since switching to a 1 amp charger, I haven't had overheating issues.
"Charging Interrupted - battery temperature too high or too low"
Living in Miami, I have seen this message a few times after leaving the Charge in my car.
Run a free sensor program to tell you the battery temp when it does this. Mine gets up to 130 F.
If your phone isnt really at 130F, maybe something is tricking the sensor or it is faulty.
I rooted my Charge today, installing a new kernel (imnuts' PeanutButta Jelly Time) and a new ROM (GummyCHARGED 1.8.5), and I drove 3 1/2 hours from my terminal back to my home for the weekend with the Charge plugged into the charger and never once got the "battery temperature too high or too low" message!
I'm keeping my fingers crossed that doing this eliminated my charging problems with the Droid - we'll see!
Dennis
Google maps updated and one of the new features is "Improved battery power management for Navigation (Beta)." Hopefully this helps to solve our problem!
Sent from my Charge using XDA Premium App
One thing I did to help prevent this issue when it gets to hot is to set the air vents in your car to the defroster setting, so it will blow air at the windshield, and in turn your phone on the dash. Also, taking off the back can do wonders to prevent over heating.

[Q] TYLT Vu and Overheating

Since there’s a fair amount of posts that note this, particularly with this charger, I figured I’d start a poll. If you have a TYLT Vu, have you run into the overheating issue/does your Nexus get uncomfortably hot while charging?
FWIW, I have two Vus and have not had this issue, at least not yet. While the phone does get warm, it’s not hot and I would consider this to be expected. I also happen to keep the phone in this case: http://www.maxboostpower.com/shop/m...stand-fits-all-versions-of-google-lg-nexus-5/.
UPDATE: While I have not yet tried this, an XDA member has some steps for reproducing the issue consistently, and subsequently how to potentially avoid it, at http://forum.xda-developers.com/showpost.php?p=49282197&postcount=119.
UPDATE: Lastly, we have acknowledgement from TYLT on the issue and how to work around it—maybe they’ll become a responsible company one day and actually fix the problem one. From http://forum.xda-developers.com/showpost.php?p=49467213&postcount=157:
Hi ****,
Thank you for contacting TYLT customer support. We actually found a solution for this issue, when you place your phone on the VU put the bottom part of the phone onto the base of the VU at an angle so the screen is tilted towards the ground a bit then put the back part of the phone onto the VU. This way the middle coil will be activated which is a perfect match for the coil inside your phone.
Please let me know if this solves the issue.
Thank you!
Thanks,
--
Richard Sumian
Customer Care Specialist
tel: 800.843.5600x129 email: [email protected]
web: http://www.tylt.com
-----Original Message-----
From: [email protected]
Sent: Wednesday, January 15, 2014 9:09 AM
Subject: TYLT | Contact
***** submitted a contact form:
Name:
Email: *****@gmail.com
Message:
My tylt charger is causing my Nexus 5 to overheat. It gets above 50 degrees when I charge in portrait mode. I have read in forums that your company is working on a fix. I just want to be put on the list to have mine replaced once it has been addressed.
Click to expand...
Click to collapse
Cheers.
I haven't had the issue with mine.
I've had one of these for just over a month and I leave my phone in it to charge every night. I also use it regularly as a stand when I'm at my desk.
The phone does get warm while charging, but no warmer than it did when plugged into the stock charger.
It takes about 3 hours for my phone to charge from <10% to 100% (about 30%/h).
How to you define overheating? I have two TYLT and the N5 tends to get warmer by a few °C compared to other Qi chargers. However, it depends very much on the actual battery status (SOC, temperature) prior to starting a charge.
I have also noticed that turning off Day Dream reduces temperature rise during wireless charging by about 3-5 °C in average.
stbxxl said:
How to you define overheating? I have two TYLT and the N5 tends to get warmer by a few °C compared to other Qi chargers. However, it depends very much on the actual battery status (SOC, temperature) prior to starting a charge.
I have also noticed that turning off Day Dream reduces temperature rise during wireless charging by about 3-5 °C in average.
Click to expand...
Click to collapse
I’d guess I’d simply describe is as uncomfortably hot. While I haven’t experienced the issue myself, the people who have tend to describe it this way. I’ll make the OP a little clearer.
I have three wireless chargers, the Nexus charger, Tylt Vu and an older WPC-700. Same issue with all three, sometimes they're slightly warm, other times they're hot. No rhyme or reason as far as I can tell.
Welp, add me to the list. Just pulled my N5 off the tylt and the back near the camera was almost hot enough to burn me. Charge stopped at 85%. It's become pretty warm in the past, but nothing like this. Very alarming.
Can't help but wonder if it has something to do with the metal discs in the N5 and the multiple coils in the tylt... It's like putting a steel pan on an induction cook top.
No heat with mine. I leave my phone on it all the time. At least every night, sometimes during the day as well. It is never warmer than when charging with the standard USB charger. Same goes for my Nexus 7.
I have a one and I've noticed the N5 getting very hot but only if I leave the screen on and slightly hot during Day Dream so now I just make sure the screen is off and everything is okay.
I DEFINITELY feel it get warm... haven't noticed it coinciding with screen being on for periods of time, but my screen WAS on last time it got super hot...
Mine overheated once overnight. In the morning the N5 was so hot I couldn't hold it in my hands.
http://forum.xda-developers.com/showthread.php?t=2522361
My N5 has also gotten very hot numerous times, too hot in my opinion when using the tylt. Doesn't happen every time though. I've tried to determine if it has anything to do with placement, but have not been able to tell. I also have a Google Nexus wireless charger and the phone never gets hot when charging. I'm now trying the phone on it's side on the tylt and will see if it continues to overheat.
I had my Nexus 5 overheat once when I pulled my Nexus 4 off the charger and place my N5 on immediately after. Woke up in the morning and the phone was off and HOT. No issues since but I never charge one phone right after the other.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Happened again! The back of my phone measured a little over 130F. Starting to think something has gone wrong with my VU. I've owned it for a month and haven't had a problem, now suddenly it's attempted to deep fry my poor N5 twice in the last week.
Emailed TYLT about this, but not confident I'll ever get a response. Seems like they've been ignoring emails lately.
My N5 overheated (to the point it stopped charging) every day on my Tylt for 4 days until I disabled Daydream, now it hasn't happened since.
That said, looking at Battery Monitor Widget tells me it's still charging too warm (40-46c) just not warm enough to trigger an overheat warning. Daydream probably just pushes it over the edge.
My guess is this is a fairly common problem with the Tylt and the N5 due to the metal disks the N5 has for magnetic alignment - something I'm not aware of many, if any, other Qi compatible phones possessing. The Tylt has 3 coils and a 1amp charger which lets it charge faster than other Qi chargers but probably pushes the envelope in the process.
Could vary between models, I guess, but I wonder how many N5 users with Tylts who also use Daydream (or otherwise have the screen on when charging) have this issue?
Also I've read that charging in landscape helps - slightly more airflow around the back of the phone, and less of the metal disks come in contact with the coils I bet are the reasons.
PS: I have the stock Nexus Qi charger (the new one) on my dresser and a Nokia N910 at my office and have no problem with either of those - and temps stay in the 30c range. Both of those are also single-coil chargers powered by 500mA US and charge slower than the Tylt as a result.
Welp. Unfortunately, it looks like I can be added to the list of those who have been "burned" by the Tylt Vu. I've been using two different ones for about two weeks now with no issues at all. The hottest my N5 would ever get would be around 37C (but it would usually hover around 34-35C). I've been keeping an eye on the battery temp since reading all these horror stories of overheating. Tonight, it was charging fine when I picked my phone up to check a text and mess around for a couple minutes. When I put it back on, it was probably around 37-38C or so. I was sitting next to it and touched the screen to check the temp, and it felt REALLY hot (only about 5-10 minutes after setting the phone back down to charge). So I took it off and the battery temp was showing 49.5C with "health" saying "overheating". I always make sure the screen is turned off after putting it on the charger, so I know it wasn't in daydream or anything. Kinda freaked me out. I love these chargers, but my faith in leaving them unattended while charging is now shaky at best.
ixian said:
My N5 overheated (to the point it stopped charging) every day on my Tylt for 4 days until I disabled Daydream, now it hasn't happened since.
That said, looking at Battery Monitor Widget tells me it's still charging too warm (40-46c) just not warm enough to trigger an overheat warning. Daydream probably just pushes it over the edge.
My guess is this is a fairly common problem with the Tylt and the N5 due to the metal disks the N5 has for magnetic alignment - something I'm not aware of many, if any, other Qi compatible phones possessing. The Tylt has 3 coils and a 1amp charger which lets it charge faster than other Qi chargers but probably pushes the envelope in the process.
Could vary between models, I guess, but I wonder how many N5 users with Tylts who also use Daydream (or otherwise have the screen on when charging) have this issue?
Also I've read that charging in landscape helps - slightly more airflow around the back of the phone, and less of the metal disks come in contact with the coils I bet are the reasons.
PS: I have the stock Nexus Qi charger (the new one) on my dresser and a Nokia N910 at my office and have no problem with either of those - and temps stay in the 30c range. Both of those are also single-coil chargers powered by 500mA US and charge slower than the Tylt as a result.
Click to expand...
Click to collapse
I have a cheap Chinese QI charger for 21$ single coil its charging faster than the wall adapter AC i plugged it into a Asus Nexus 7 2Amp charger and it doesn't overheat at all i think this overheating has to do with the Tylt having 3 Coils instead of One
I've never used an app to look at internal temperatures. Do any of them have an alarm that would sound if the temperature went over a certain mark?
Mine was hot several times when an app was running in the background. Since then I've made sure that all apps and antennas/radios, and the screen is/are off. I have two vu. Same problem.
jasbur17 said:
I've never used an app to look at internal temperatures. Do any of them have an alarm that would sound if the temperature went over a certain mark?
Click to expand...
Click to collapse
You can use tasker and have the phone ring on battery overheating condition but to my knowledge not a specific battery temp. It's kind of too late but at least the phone won't sit there and continue to cook.
---------- Post added at 08:29 PM ---------- Previous post was at 08:26 PM ----------
charesa39 said:
Welp. Unfortunately, it looks like I can be added to the list of those who have been "burned" by the Tylt Vu. I've been using two different ones for about two weeks now with no issues at all. The hottest my N5 would ever get would be around 37C (but it would usually hover around 34-35C). I've been keeping an eye on the battery temp since reading all these horror stories of overheating. Tonight, it was charging fine when I picked my phone up to check a text and mess around for a couple minutes. When I put it back on, it was probably around 37-38C or so. I was sitting next to it and touched the screen to check the temp, and it felt REALLY hot (only about 5-10 minutes after setting the phone back down to charge). So I took it off and the battery temp was showing 49.5C with "health" saying "overheating". I always make sure the screen is turned off after putting it on the charger, so I know it wasn't in daydream or anything. Kinda freaked me out. I love these chargers, but my faith in leaving them unattended while charging is now shaky at best.
Click to expand...
Click to collapse
The screen can be completely out when this happens. It runs a bit hotter during normal charging with Daydream but its definitely not the cause of the overheating condition.
---------- Post added at 08:34 PM ---------- Previous post was at 08:29 PM ----------
BTW, for the record mine has overheated twice in excess of 132 F and stopped charging at around 70%

My wireless TYLT charger almost melted my N5...

I set my N5 on my charger (it was at 90%) after lunch and then walked away from my desk. I got back to my desk and saw the LED blinking from a text message so I turned the screen on and realized it was SUPER hot and the charge was only at 81% even though it had the lightning bolt over the battery icon as if it is charging.
Has anyone else had this happen and should I be worried it damaged my phone?? The phone was almost too hot to handle, so I turned it off immediately in hopes it would cool down faster/reduce the harm to hardware.
I've been using the charger without any issues for over a month now, but this might be the last time I trust it.
bekyndnunwind said:
I set my N5 on my charger (it was at 90%) after lunch and then walked away from my desk. I got back to my desk and saw the LED blinking from a text message so I turned the screen on and realized it was SUPER hot and the charge was only at 81% even though it had the lightning bolt over the battery icon as if it is charging.
Has anyone else had this happen and should I be worried it damaged my phone?? The phone was almost too hot to handle, so I turned it off immediately in hopes it would cool down faster/reduce the harm to hardware.
I've been using the charger without any issues for over a month now, but this might be the last time I trust it.
Click to expand...
Click to collapse
This is a known issue with the TYLT and the N5: http://forum.xda-developers.com/showthread.php?t=2571188
You can try turning off Day Dream. This will help some.
my cheap ass 21$ Qi charger never does this check it out
http://forum.xda-developers.com/showthread.php?t=2585159
youtube video attached
I'm really curious as to what's causing this because I've been using the TYLT daily for a few weeks and my phone doesn't even get warm. Kinda nervous to continue using it though.
Wireless charging already can heat up the phone by a few more degrees then using a wire.
People are then doing things such as Daydream or simply running apps which are causing the phone to have a high current draw which could potentially cause issues such as:
-using more power then is being provided
-getting very hot from being both used and charged at the same time.
Welp. Unfortunately, it looks like I can be added to the list of those who have been "burned" by the Tylt Vu. I've been using two different ones for about two weeks now with no issues at all. The hottest my N5 would ever get would be around 37C (but it would usually hover around 34-35C). I've been keeping an eye on the battery temp since reading all these horror stories of overheating. Tonight, it was charging fine when I picked my phone up to check a text and mess around for a couple minutes. When I put it back on, it was probably around 37-38C or so. I was sitting next to it and touched the screen to check the temp, and it felt REALLY hot (only about 5-10 minutes after setting the phone back down to charge). So I took it off and the battery temp was showing 49.5C with "health" saying "overheating". I always make sure the screen is turned off after putting it on the charger, so I know it wasn't in daydream or anything. Kinda freaked me out. I love these chargers, but my faith in leaving them unattended while charging is now shaky at best.
charesa39 said:
Welp. Unfortunately, it looks like I can be added to the list of those who have been "burned" by the Tylt Vu. I've been using two different ones for about two weeks now with no issues at all. The hottest my N5 would ever get would be around 37C (but it would usually hover around 34-35C). I've been keeping an eye on the battery temp since reading all these horror stories of overheating. Tonight, it was charging fine when I picked my phone up to check a text and mess around for a couple minutes. When I put it back on, it was probably around 37-38C or so. I was sitting next to it and touched the screen to check the temp, and it felt REALLY hot (only about 5-10 minutes after setting the phone back down to charge). So I took it off and the battery temp was showing 49.5C with "health" saying "overheating". I always make sure the screen is turned off after putting it on the charger, so I know it wasn't in daydream or anything. Kinda freaked me out. I love these chargers, but my faith in leaving them unattended while charging is now shaky at best.
Click to expand...
Click to collapse
When it happened to me I never turned the screen on during charging either.
And for the record I have never used the Daydream feature :-/
I was excited at first of the premise of wireless charging particularly to cut down on wear and tear to the micro USB port, but now I'm back to the old fashioned way.

[Q] Z3 Bizarre slow charging via magnetic connector?

Hey guys first time posting here.
I've had my Z3 for almost 3 months now and have recently noticed some strange things going on with its charging.
Ive been using a third party magnetic charging cable for entire time I've had my phone and they work really well, they charge at a good speed. However, recently the charging time has slowed down dramatically. For example, last night my phone was at 31%, i charged it for 5 and a half hours and it only reached 36%. I checked the battery info tab and it says AC, also the graph showing the battery level shows that the charging is very slow, it says it was charging for the full 5 and 1/2 hours.
-also, no apps were running and the main power user was the screen (as always) which was off.
I don't know what's wrong, I did a battery partition reset a week ago since i was having problems where the phone won't charge past 80% and the reset fixed the 80% problem, but now this is happening.
The charging cable i use is not broken since it works in different power outlets throughout my house and charges the phone normally.
I don't use ROMs and it has the stock factory operating system.
Anyone else have this problem?

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