[Q] Very bad connection on 2G/EDGE - Nexus 5 Q&A, Help & Troubleshooting

Hello all
My Nexus has very bad connection on 2G/EDGE. When I use the same SIM-Card in my Galaxy S3, I have full 2G connection. The 3G/4G connection works fine on my Nexus.
I have reset my Nexus already. -> No success.
Do you have any idea?
Sorry for my very very bad english.

flash the latest radio and see if that fixes it.
Maybe you are covering up the antenna with your hand
Why is this an issue? Are you trying to save battery?

I have stock Rom and no root. So i wouldnt flash something. And no I'm not covering the antenna with my hand.
And i need 2G, because in Switzerland are many many places without 3G or 4G.

thelazyman said:
Hello all
My Nexus has very bad connection on 2G/EDGE. When I use the same SIM-Card in my Galaxy S3, I have full 2G connection. The 3G/4G connection works fine on my Nexus.
I have reset my Nexus already. -> No success.
Do you have any idea?
Sorry for my very very bad english.
Click to expand...
Click to collapse
Happens to me too - for example on 2G, sometimes FB messenger works in that I can see the incoming messages, but I can't send any messages. Also sometimes I receive texts (SMS) hours later than they were sent by the other person.
I think it's something related to LG haha, my Optimus 2X did it as well!

invisible69 said:
Happens to me too - for example on 2G, sometimes FB messenger works in that I can see the incoming messages, but I can't send any messages. Also sometimes I receive texts (SMS) hours later than they were sent by the other person.
I think it's something related to LG haha, my Optimus 2X did it as well!
Click to expand...
Click to collapse
Yes, i know. But i get no connection, no phonecalls, no sms. I cant connect to this 2G antenna.

Maybe RMA is on the table then
Sent from The Deathstar

Related

[Q] Any news about ghost calls ?

Hi guys,i,m in Italy,unfortunatly the LG assistant service dosen,t give us any hope for a new fix for this bug,waht is the sitaution in other countries?
i did't noticed this problem.
If you do not use 3g and internet. Try use only 2g signal and edge speed. I heard that's working.
adixtra said:
i did't noticed this problem.
If you do not use 3g and internet. Try use only 2g signal and edge speed. I heard that's working.
Click to expand...
Click to collapse
The "Ghost Calls" also appears with 2G only! I think it's an bug in the Baseband! That's the reason why i flashed back to Froyo... On Froyo i never noticed any Ghost call or another Phone bug!
beatles1312 said:
The "Ghost Calls" also appears with 2G only! I think it's an bug in the Baseband! That's the reason why i flashed back to Froyo... On Froyo i never noticed any Ghost call or another Phone bug!
Click to expand...
Click to collapse
What do you mean with ghost calls? I have experienced that communication freezes completely and only a boot can get it going. With 3G turned off it never happens. After switching off 3G people has stopped complaining about me not answering the phone when they call me.
raskall said:
What do you mean with ghost calls? I have experienced that communication freezes completely and only a boot can get it going. With 3G turned off it never happens. After switching off 3G people has stopped complaining about me not answering the phone when they call me.
Click to expand...
Click to collapse
The O3D is in 2G only mode & everybody that try to call me hears the dial tone but my phone is not ringing.
On 3G/2G auto mode it's the same! The issue is not on every call. Only sometimes.
The next bug with GB is, that the phone don't find the radio signal after a garage etc. without connection. After an reboot everything is fine & the radio signal is ok!
The mobile Internet connection is also not working well! I have full radio signal & HSDPA but the internet is not working! Again reboot & all works well...
With Froyo everything is ok & i have no problems with the Phone function!
21b fixed the data dropping out problem for me and much better battery life. I think when the data drops out the phone eats the battery trying to re-connect.
Sent from my LG-P920 using xda premium
mad_sunday said:
21b fixed the data dropping out problem for me and much better battery life. I think when the data drops out the phone eats the battery trying to re-connect.
Sent from my LG-P920 using xda premium
Click to expand...
Click to collapse
I have also tried V21B but i get the same problems on some calls...
Now i'm trying the new V20B! I really hope that LG have fix it! Battery Monitor is still broken... On all GB ROM's from LG
same problem
I have the same problem, ghost calls, right now my phone is in service, I'm curious if they solve the problem and by what method.
raskall said:
What do you mean with ghost calls?
Click to expand...
Click to collapse
There is an 8 pages long thread about this problem here:
http://forum.xda-developers.com/showthread.php?t=1368386
The issue is happening less often when you use 2G only mode but the problem is still there. Also on my device the loss of connectivity doesn't occur only on 3G & mobile data but also with the WiFi.
When I activate the airplane mode and then I switch back, the WiFi fails to reconnect and only after rebooting the problem is solved.
Does anyone have the same issue?

Nexus 5 dropping me off Network ??

So I got my nexus 5 on Friday and its perfect none of the mentioned defects was having some small issues with the notification light but that's all. However I noticed once a day since getting it I go to use my phone and it says emergency only / Rogers and I won't be able to make calls or receive calls. Anyone else experiencing this problem ?
Sent from my Nexus 5 using xda app-developers app
I'm on Bell and for some reason sometimes I'd have no signal out of no where then it'll jump back to full bars the next second... Really annoying unless this is a normal thing for the Nexus 5
Sent from my Nexus 5 using xda app-developers app
I'm on Rogers and I get this too. I usually fix it by going into network mode and change it to 3G and back to LTE immediately.
I still get incoming calls even though I can't dial out until I do the above change.
Its network problem not the nexus 5
Sent from my Nexus 5 using Tapatalk
I have the similar problem i'm on rogers and if the signal gets weak it will show signal strength in the home screen, i can surf the internet(data), but will not send text messages or make calls, if I try to make a call it say "cellular network not available", if i turn air plane mode on then off it reconnects right away. this has never happened with my GE Galaxy S4
benetton said:
I have the similar problem i'm on rogers and if the signal gets weak it will show signal strength in the home screen, i can surf the internet(data), but will not send text messages or make calls, if I try to make a call it say "cellular network not available", if i turn air plane mode on then off it reconnects right away. this has never happened with my GE Galaxy S4
Click to expand...
Click to collapse
I have the exact same issue guys, I hope that it has nothing to do with our nexus 5's.
im getting this error too. darn! its not normal for a phone to be like that. never happened to my previous one.
there must be something wrong with the phone.
im on Fido.
but its only happening to canadian network? weird.
maybe they're torturing people who didnt buy from them? lol
It looks like I have a similar issue.
My connection sometimes gets lost. Some sort of hiccup when connected to mobile network.
No issues found on WIFI
I'm on a hspa network in Canada and wanted to report that I get worse reception with the N5 than I did with my Galaxy S2. I hope it is easy fixable with a new modem flash or other update.
Just wanted to contribute in case there is anyone working on this and wanted some more info.
I had to change my data plan because, according to T-Mobile (US) it was not compatible with the phone. I could get emails and SMS text messages but could not get Internet data services (kept being prompted to log onto the network and presented with the T-Mobile logon screen). Lost my unlimited data, which I was grandfathered into (but found out that they were throttling me at 5 GB which I don't usually hit). I knew they would eventually make me change my plan anyway and was able to get a new 4.5 GB plan at the same price. Since T-Mobile will be offering this phone very soon (tomorrow? they're taking pre-orders now), I guess a lot of long-time customers will be pushed off their unlimited data plan.
I have the same problem!! It's really annoying - mine gets dropped every 2-5 mins! Is there a way to fix it? Is it the N5 or Rogers network?
I have the same problem in Belgium:
https://productforums.google.com/forum/m/#!msg/nexus/T5ey4dttBOA/v9OaGzPxESwJ
Sent from my Nexus 5 using xda app-developers app
scutie88 said:
I have the same problem!! It's really annoying - mine gets dropped every 2-5 mins! Is there a way to fix it? Is it the N5 or Rogers network?
Click to expand...
Click to collapse
If you are constantly getting poor signal it might be the handset. If you have good signal, and can use data, but have "Emergency calls only" instead of a carrier name, it's probably a carrier issue.
I am on Fido and have randomly had the same problem. There's another thread somewhere, and most if not all people reporting the problem are Rogers/Fido customers.
trendiggity said:
If you are constantly getting poor signal it might be the handset. If you have good signal, and can use data, but have "Emergency calls only" instead of a carrier name, it's probably a carrier issue.
I am on Fido and have randomly had the same problem. There's another thread somewhere, and most if not all people reporting the problem are Rogers/Fido customers.
Click to expand...
Click to collapse
right here man
http://forum.xda-developers.com/showthread.php?t=2525583
good point though... i don't see anyone from other canadian carriers complaining.
I also have this problem. I am on Fido in BC. Sometimes it will completely cut off the network signal from full bars to no service, similar to no sim card installed. It goes back to normal in about 5-6 seconds by itself but its definitely annoying.
SeraldoBabalu said:
right here man
http://forum.xda-developers.com/showthread.php?t=2525583
good point though... i don't see anyone from other canadian carriers complaining.
Click to expand...
Click to collapse
There were some bell users complaining about it in the other thread as well
Sent from my Nexus 5 using xda app-developers app
yeah its the phone and not the network, I switched my Rogers sim to my old phone and get full bars
I too am experiencing this and i'm in the UK. Just wanted to let you know that this may be more widespread thank we think.
Same issue with Tmobile
definitely the phone and not the carrier. I have a samsung galaxy s2 and n5 and it only happens on n5. Both on tmobile in portland oregon
phishncode said:
definitely the phone and not the carrier. I have a samsung galaxy s2 and n5 and it only happens on n5. Both on tmobile in portland oregon
Click to expand...
Click to collapse
It is a software issue. I switched to a different ROM and kernel.
Cataclysm ROM and bricked Kernel.
So far, the connection is solid with this combo.

[Q] Nexus 5 takes too long to send sms

Hi! I have a Nexus 5 and I realized that it takes about a minute, minute and a half to send a long sms, is this normal? Even a litle sms it takes 30 sec. Im asking this because in other devices I had, it was quicker to the sms being sent. Thank you!
tocarval said:
Hi! I have a Nexus 5 and I realized that it takes about a minute, minute and a half to send a long sms, is this normal? Even a litle sms it takes 30 sec. Im asking this because in other devices I had, it was quicker to the sms being sent. Thank you!
Click to expand...
Click to collapse
Hmmm...
What app do you use? Hangouts? Old SMS?
This should not be happening.
Im using hangouts. What should I do?
Just to clarify, you have service right?
Yes I do. The sms are sent and I have good 4g connection, just take more time than usual. I never had problems with calls for example. Can be the hangouts app?
What network are you using? Do you have good signal?
Sent from my Nexus 5
Im from Portugal, Im using Vodafone Portugal and yes I have good signal! I make calls and surf the internet with no problems at all.
Look for another SMSC number for your carrier. Maybe that one is having troubles. Generally they have at least 2 numbers.
Once you find the new one then go to *#*#4636#*#* then hit Phone Information then click SMSC and put in the new number then update.
I tried that now and didn't work. On the right side of SMSC I have 2 "update" buttons, if I put the number and hit the first button, it says "update error" and if I hit the second button it shows other number, not the one that I put there. Can't be a problem with hangouts?
Problem solved!
Hi! Found the solution, I disabled the 4G and chose 3G in settings, now the sms are sent much quicker! This is probably a problem with my network, Vodafone Portugal, and not with my device right?
tocarval said:
Hi! Found the solution, I disabled the 4G and chose 3G in settings, now the sms are sent much quicker! This is probably a problem with my network, Vodafone Portugal, and not with my device right?
Click to expand...
Click to collapse
Well, at least you found a way to solve your problems.
SMS isn't sent over data network...I have no idea what's wrong with Vodafone. Have you tried sending SMS with 3G/4G completely off?
If you're using hangouts I think you need data on
Sent from my Nexus 5 using Tapatalk 2
I think that data is tied to MS but for sms? Odd
Sent from my Nexus 5
I had the same problem rogers had some goofy APN in the phone so I changed that then in the 4636 menu put it on wdma prefered and in mobile networks set to 3g seems to be better now
I tried sending SMS with 3G/4G completely off and its quicker too, so with 2G or 3G the SMS are delivered quicker than on 4G. Its odd but its happening. For now I'll keep my phone in 3G. Thank you all for the help!

[Q] Sms a lot quicker on 2G/3G than on 4G, why?

Hi! If I have my Nexus 5 in 4G, everything works great and fast, except the sms that take about 1 minute to being sent when they are a little big (4 or 5 parts). But on 3G, the big sms are sent right away, only take a few seconds like usual. I know thats not a network problem because I had the note 3 before and everything worked fine on 4G, the sms were sent very fast. Can this be a software problem on the Nexus 5?
Not disputing your findings but just know that LTE is a DATA only application now. So even if you have "LTE" displayed up top, you are still using the WCDMA (AKA 3G) air interface to send SMS.
Why it would send faster if LTE data is disabled i have no idea. The SMSC stays the same on either one so it shouldn't matter.
That's my question, why its a lot faster in 3G, I don't understand this because makes no sense. I want to enable 4G but annoys me that takes so much time to send a sms. But can this be a software problem? Or hardware? I don't know if I should return my device or not.
I believe it has to switch from LTE to 3G/H/H+ to send the sms. It only has 1 radio chip with 1 antenna. So you can only use 1 radio at a time. I have noticed when watching my phone while sending SMS, that LTE switches to 3G/H/H+, then the SMS sends, then LTE comes back.
Because SMS isn't sent using 4G. If you're on 4G, it switches to 3G in the background to send the SMS.
Same for a voicecall. Your phone will switch to 3G. LTE is data only.
So can be the phone that takes some time to change for 3G and it makes the sms to take more time to being sent? I understand what you guys are saying but I don't understand whats the problem in my phone and how can I solve this.
tocarval said:
So can be the phone that takes some time to change for 3G and it makes the sms to take more time to being sent? I understand what you guys are saying but I don't understand whats the problem in my phone and how can I solve this.
Click to expand...
Click to collapse
your solution: turn off lte.
thats the only way to solve the issue you are describing.
But can this be a hardware problem? Should I return my phone? I want to be able to enable LTE and do everything fast, like I have done with other phones and everybody does, this isn't suppose to happen, right? I have a 4G phone and its like a 3G one, I think you understand my frustration.

MMS issue..last try for help for an FXZ...

Edit: that should be need aome help BEFORE an FXZ...
I've mentioned this in a few threads and nobody else seems to have the same problem...
Ever since rooting and updating to 4.4 I have not been able to send an MMS with WiFi enabled...the phone will not kick over to 4g to send the message...
- If I turn WiFi off they send fine
- I can receive them fine with WiFi on or off no problem...
I have not don't a factory reset, but this seems like it would be a system issue which a factory reset won't help...I don't want to FXZ because I'll lose root...but its becoming annoying to deal with...
So hopefully SOMEONE can help me lol
Sent from my XT1080 using Tapatalk
I have two suggestions. Try switching from Global to LTE/CDMA. If that doesn't work try to send one with your ad blocker disabled, assuming you use one. Seems strange but some people on Verizon forums say it solved the same issue you describe on the S4.
Also wondering if you use the LTE OnOff app and set it to CDMA (auto) if it would send. Maybe you have low 4G signal at home? I have low signal at my home but my phone always finds the 4G signal. However it's rare I can get any data from it. I get better reception with 3G. I know you said it sends fine over 4G with wifi off but might be worth experimenting with.
hawkswind1 said:
I have two suggestions. Try switching from Global to LTE/CDMA. If that doesn't work try to send one with your ad blocker disabled, assuming you use one. Seems strange but some people on Verizon forums say it solved the same issue you describe on the S4.
Also wondering if you use the LTE OnOff app and set it to CDMA (auto) if it would send. Maybe you have low 4G signal at home? I have low signal at my home but my phone always finds the 4G signal. However it's rare I can get any data from it. I get better reception with 3G. I know you said it sends fine over 4G with wifi off but might be worth experimenting with.
Click to expand...
Click to collapse
Hallelujah!
I had already tried switching the network off global...4g signal is fine at home...
BUT...it was the ad blocker! Switched it off and bam! MMS sends...now...to try and figure out what is blocking mms on WiFi...
Can't even begin to explain how much I appreciate your help!!
Sent from my XT1080 using Tapatalk
Metfanant said:
Hallelujah!
I had already tried switching the network off global...4g signal is fine at home...
BUT...it was the ad blocker! Switched it off and bam! MMS sends...now...to try and figure out what is blocking mms on WiFi...
Can't even begin to explain how much I appreciate your help!!
Sent from my XT1080 using Tapatalk
Click to expand...
Click to collapse
It's popular bag....try to issue Hangouts (or another sms|mms-sender...not standart messenger .
It's help to me...maybe help u too
Indigo Wine said:
It's popular bag....try to issue Hangouts (or another sms|mms-sender...not standart messenger .
It's help to me...maybe help u too
Click to expand...
Click to collapse
Actually, going with a different adblocker has done the trick...still blocking ads...and sending mms just fine...
Sent from my XT1080 using Tapatalk

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