Apps Close Frequently - RAZR HD Q&A, Help & Troubleshooting

I've recently been having all apps on my phone close frequently. No error messages or anything, just close back to the home app (which happens to be repopulating widgets and such suggesting that it was closed too). For the life of me I can't figure out what is wrong. Once I see it happens I know my phone is unusable except for the basics until I reset it. At first it was mildly annoying, but it has been happening faster and faster after each reset. First a reset grabbed me a few days, now only about 4 hours. I tried a factory reset but it was only mildly better. Finally in desperation I tried using mattlgroff's "DROID RAZR HD Utility" to reflash stock, but that only bought me a week and a half.
Does anyone know what might have caused this? The only significant mod I made to my phone was rooting it while it was new to use Titanium, then I unrooted it and it was fine for several months after. I can't think of anything I had done outside my normal use before it started. I tried looking at logcat but I wasn't very good at sorting though it. Found the lines stating the apps were closed/services were restarting, but nothing else looked abnormal to me.

Sounds like a hardware issue.
Try a safe boot
Power up
At the appearance of the bootlogo, big m or warning, press & hold the vol down all the way home.

Related

Ut-Ohhh...Doomed to a hard reset? Process System Not Responding

Anyone ever see the message "Process system not responding". Here's the story.
Well, I've been installing apps like a loose cannon, figuring I may be dooming myself to a hard reset, and it may have come to pass.
Last thing that happened while the phone was running good, was I ran the demo of the 3D game XXXXXXXXX. I received a call, and had to hop away, and after that the phone became unresponsive. Looking at what was loaded with Advanced Task Killer, I did not see the game to kill, so I turned off the phone.
Now, it is taking a very long time to 'boot'. The Phone is Locked screen would pop up, and I'd try to slide it off, and it would slide about half off. Screen black except for the clock of the lock screen. And after sliding off half way, the screen would go black, as if it was off, but then the lock screen would come back.
Kept thinking that ultimately it would finish. After a bit I got the task bar at top, and it was saying preparing internal memory'Preparing Internal Mass Storage"; then finally " Media scanner running". Finally a few icons from the dock. But everything else still black.
Then finally it would come up with a big message "Sorry!. Process system is not responding. buttons for Force close, and Wait. I don't know if that is an Android message, or an app message. I tried force close, and it went back into the same iteration of events.
So the next time i tried a boot, I did not respond to the message for a while, and it seemed to be making progress behind the message. It went off, I turned it back on, it had lock screen, moved it off a bit easier.
Then finally it came up more screen things in place. Then again with a message "Process system is nto responding". Let it set 'til it went off again. This time it came up a bit futher, and this time it came up with window to select launcher. I selected TWiz launcher. Process message again, and I killed it this time.
Whewh...Still not resolved.
I guess if there are any suggestions short of hard reset, i'm interested in hearing. maybe one of you have had this happen. If it ever finishes loading, first thing I'm going to do is remove that game.
One thing that is a pain and I think contributes, is that so many apps load by default it seems. And the more you install the more that happens, from what I have seen. I know I don't have as many apps installed as I've seen others reference, but I do have 2-3 different memory type utilities that I've wondered if they woudl interfere with each othre, but they supposedly don't all load at boot.
Post long enough. I'll add more if I find anything interesting.
ewingr said:
Anyone ever see the message "Process system not responding". Here's the story.
Well, I've been installing apps like a loose cannon, figuring I may be dooming myself to a hard reset, and it may have come to pass.
Last thing that happened while the phone was running good, was I ran the demo of the 3D game XXXXXXXXX. I received a call, and had to hop away, and after that the phone became unresponsive. Looking at what was loaded with Advanced Task Killer, I did not see the game to kill, so I turned off the phone.
Now, it is taking a very long time to 'boot'. The Phone is Locked screen would pop up, and I'd try to slide it off, and it would slide about half off. Screen black except for the clock of the lock screen. And after sliding off half way, the screen would go black, as if it was off, but then the lock screen would come back.
Kept thinking that ultimately it would finish. After a bit I got the task bar at top, and it was saying preparing internal memory'Preparing Internal Mass Storage"; then finally " Media scanner running". Finally a few icons from the dock. But everything else still black.
Then finally it would come up with a big message "Sorry!. Process system is not responding. buttons for Force close, and Wait. I don't know if that is an Android message, or an app message. I tried force close, and it went back into the same iteration of events.
So the next time i tried a boot, I did not respond to the message for a while, and it seemed to be making progress behind the message. It went off, I turned it back on, it had lock screen, moved it off a bit easier.
Then finally it came up more screen things in place. Then again with a message "Process system is nto responding". Let it set 'til it went off again. This time it came up a bit futher, and this time it came up with window to select launcher. I selected TWiz launcher. Process message again, and I killed it this time.
Whewh...Still not resolved.
I guess if there are any suggestions short of hard reset, i'm interested in hearing. maybe one of you have had this happen. If it ever finishes loading, first thing I'm going to do is remove that game.
One thing that is a pain and I think contributes, is that so many apps load by default it seems. And the more you install the more that happens, from what I have seen. I know I don't have as many apps installed as I've seen others reference, but I do have 2-3 different memory type utilities that I've wondered if they woudl interfere with each othre, but they supposedly don't all load at boot.
Post long enough. I'll add more if I find anything interesting.
Click to expand...
Click to collapse
Well, the above post exactly describes what I have on my Captivate as well. Long boot times, "process system not responding", black screens, media scanner running/completed repeatedly, severe lagging...
Does anyone have any advice on how to deal with this issue? I've uninstalled my most recent apps, but it has not made any difference. Many thanks for any guidance!
Sounds like both of you need to restore to stock...Look in the Dev section for the Stock Odin3 1 click post..it is a sticky so it should be up towards the top..Follow the instructions and you will be back to stock...
The problems I mention above occur mostly during a reboot. The phone does eventually come up, with only occasional lagging still left (which may be more typical). I am torn between dealing with the lagging until Froyo is released (hopefully later this month) or perform the "restore to stock" you mention.
If I decide to "restore to stock", does that mean I lose everything? apps, messages, config, customizations, etc.
And if I lose everything, can I restore some apps with Titanium Backup? TB was loaded 2-3 weeks ago and I do have a full backup.
When Froyo comes, will it require the same or will it upgrade the existing OS and leave apps alone?
Many thanks for your response jhernand1102
I did that too, I sett a replacement lock screen wrong (because it asked me too) and there I was with out s phone for a few hours. The one click odin didn't work for me though. So I used the updated stock rom jh2 i believe. Look for the stock rom threads in developers forum as well as the one click odin.
If the one click odin doesn't work feel free to pm me with questions on the other rom.
Make sure you read it but they is a lot there that may confuse you.
Sent from my SAMSUNG-SGH-I897 using Tapatalk
With titanium backup you should be fine. I haven't used it but that's the point of it. A reflash may be easier the finding the error and correcting the problem. And during any flash you may have some risk of losing something but I don't think, going to froyo will lose apps by design. Anyway you have titanium backup and samsung kies to help you keep everything.
Good luck!
Sent from my SAMSUNG-SGH-I897 using Tapatalk
tone_la said:
Well, the above post exactly describes what I have on my Captivate as well. Long boot times, "process system not responding", black screens, media scanner running/completed repeatedly, severe lagging...
Does anyone have any advice on how to deal with this issue? I've uninstalled my most recent apps, but it has not made any difference. Many thanks for any guidance!
Click to expand...
Click to collapse
I guess I forgot to post back what I had to do...having had no replies at all. I think I ended up in another thread.
Anyway...I did in fact have to reflash. Using the one-click which I believe is this thread is what I used.
ewingr said:
I guess I forgot to post back what I had to do...having had no replies at all. I think I ended up in another thread.
Anyway...I did in fact have to reflash. Using the one-click which I believe is this thread[/URL] is what I used.
Click to expand...
Click to collapse
Thanks to all for replying today! I will go ahead and re-flash to stock. I was hoping it would be longer (a few months) before I'd have to re-load, but I guess when you live on the edge (root and lots of installs), ya gotta be ready for things to go wrong.
I do love this phone though and Android after being on a BB for so many years! It is pretty much a 1.0, so we should expect bugs and work arounds until they work the kinks out. In a crazy sort of way, it is still fun to work through these gotchas. Thanks again!
Yeah. I really hated the idea of a reflash.
but, if you haven't yet, you need to look in the DEV thread, and look into Clockwork Mod and Rom Recovery. As well, you should get teh paid version of Titanium backup.
Between those two things, occasional reflash and reload is not too painful.
I've learned so much today! Got the paid version of Titanium Backup for an easy "restore all via batch" and also did the ROM Mgr / Clockwork Recovery (thanx ewingr). So, I now have the best of both worlds for getting out of a jam and looking forward to trying out any new ROM's that may come out; with ease thanks to these apps!

mytouch 4g erasing all screens

OK, so, i know the topic sounds confusing. But my wife's mytouch 4g's battery died the other day. so, we charge it up then turn it on only to find out that every widget, every app, etc is gone from the screen. all that is left is the live wallpaper. apps and everything are still on the phone but all the links to the apps and various widgets are gone. just blank live wall paper screens. so, she manually puts everything back like it used to be, rebooted the phone and now everything is gone again. WTF? anyone know why it is doing this and how to make it not happen? she is against installing any custom ROMs (i'm working on bringing her to the dark side of android). thanks for the help.
jeebugorn said:
OK, so, i know the topic sounds confusing. But my wife's mytouch 4g's battery died the other day. so, we charge it up then turn it on only to find out that every widget, every app, etc is gone from the screen. all that is left is the live wallpaper. apps and everything are still on the phone but all the links to the apps and various widgets are gone. just blank live wall paper screens. so, she manually puts everything back like it used to be, rebooted the phone and now everything is gone again. WTF? anyone know why it is doing this and how to make it not happen? she is against installing any custom ROMs (i'm working on bringing her to the dark side of android). thanks for the help.
Click to expand...
Click to collapse
The first thing you should try before you do anything else is a factory reset. This sounds like a pretty weird software bug. If it continues, call T-mobile and have them send a replacement.
Is this her first Android? Is she restoring data and settings from another phone through the use of MyBackUp or similar programs? Sometimes using these programs to restore data can cause strange behavior like this, especially if that data is coming from a different device.
On first boot after the factory reset let the phone sit for a solid 5 minutes before setting up. There is first boot "thinking" going on...
EDIT - if you lucked out and got the "good" screen and don't want to warranty replace it you could always root and use the stock nandroid restore found somewhere in the mytouch 4g development section. I'm fairly certain that a factory reset will solve your problems though.
that happen to me.... power the handheld down and let it sit a good few minutes and then boot it back up... all the homes screens should be back to normal.
idk whats up maybe its a bad batch of MyTouchs T-mo recently recieved but i had to send mine back as it kept rebooting itself multiple times a day

gTab went bananas!

I may have caused this...this a.m., I picked up my gTab when it was almost finished booting. I accidentally hit the power button, which turned the screen off. I had to fiddle with it a minute to get the screen on...it kept going right back out after I pushed the power button. I finally got it on (no reboot from here).
From there, it was nuts. I was greeted with having to pick my launcher again. Then I got a slew of force closes. Almost nothing would start, and the few things I did get to run (Mail'd, Dolphin) ran like they were new installs. Rebooting did the same.
Finally, I ran fix permissions from CWM, and it would start without FCs. However, anything I had tried to start before was still like new installs (EULA, setup wizards, etc). I managed to restore some of those via Titanium.
Still, it's not back to normal. Some recent apps (like, Fieldrunners from yesterday) no longer appear to be installed. Really fubar.
Could this be caused by the power button thing? Or is it a sign of impending doom? Is there a better way to fix this other than what I've done?
Oh, and I forgot to mention...I started Amazon appstore to downloading today's app, and then was restoring old apps via Titanium. In the middle of that, it played a sound I've never heard...like a few seconds, ending with this weird sliding reverb. But...I wasn't sure if that was Amazon's download finishing in the background? Usually I wait on the download. But it was longer than a typical notification sound.
TarheelGrad1998 said:
I may have caused this...this a.m., I picked up my gTab when it was almost finished booting. I accidentally hit the power button, which turned the screen off. I had to fiddle with it a minute to get the screen on...it kept going right back out after I pushed the power button. I finally got it on (no reboot from here).
From there, it was nuts. I was greeted with having to pick my launcher again. Then I got a slew of force closes. Almost nothing would start, and the few things I did get to run (Mail'd, Dolphin) ran like they were new installs. Rebooting did the same.
Finally, I ran fix permissions from CWM, and it would start without FCs. However, anything I had tried to start before was still like new installs (EULA, setup wizards, etc). I managed to restore some of those via Titanium.
Still, it's not back to normal. Some recent apps (like, Fieldrunners from yesterday) no longer appear to be installed. Really fubar.
Could this be caused by the power button thing? Or is it a sign of impending doom? Is there a better way to fix this other than what I've done?
Click to expand...
Click to collapse
Wow, I am experiencing the same situation as you. I didn't hit any power button either. I am on VeganTab 5.1 and now contemplating a flashing to a new GB ROM.
Sorry, man, it really sucks. Obviously, I didn't get much feed back as to what or why. Fortunately, I had a not too old backup with Titanium, and was able to get most things back with just a few clicks. Other things I had to set back manually. Took me a couple of hours to get back to what I thought was "right".
I did figure out the odd noise was a ringtone, and it had set my email notification to that ringtone sound. It wasn't even on my tab before, as far as I know. So I have no idea where that came from.
I'm thinking of Flashing to Cyanogenmod myself. But without knowing the why...it still won't make me feel too much better.
TarheelGrad1998 said:
Sorry, man, it really sucks. Obviously, I didn't get much feed back as to what or why. Fortunately, I had a not too old backup with Titanium, and was able to get most things back with just a few clicks. Other things I had to set back manually. Took me a couple of hours to get back to what I thought was "right".
I did figure out the odd noise was a ringtone, and it had set my email notification to that ringtone sound. It wasn't even on my tab before, as far as I know. So I have no idea where that came from.
I'm thinking of Flashing to Cyanogenmod myself. But without knowing the why...it still won't make me feel too much better.
Click to expand...
Click to collapse
Thanks TarheelGrad. I did a permissions fix and that has worked for me too. Not sure why it went bonkers.

Idol 3 random restarts multiple times per day

I've got an Idol 3 that has been randomly shutting down. No warning, no specific activity happening... it just shuts off.
I checked to see if there are any pending updates, no dice... it is up to date.
I was thinking to start deleting installed apps to see if it might be related to something that is running. If no help there, perhaps a factory restore.
Has anyone seen anything like this? Any suggestions?
If a factory reset doesn't solve it, it is probably defective and hopefully you can return it for a different one. If a factory reset fixes it. Only add your apps back one at a time to see if it was a particular app that was causing the issue. Let us know if there is an app that isn't playing well with the idol.
Factory reset is a really good way to pin it down to either software or hardware. Run it with just the stock apps for a day to see if it's solid.
Also, if you have a micro SD card in there, pop it out. If there's any issues with the card, or if that specific one just doesn't happen to get along with the phone..it can cause odd things to happen.
What were the results? My device is doing that too...
xycarp said:
I've got an Idol 3 that has been randomly shutting down. No warning, no specific activity happening... it just shuts off.
I checked to see if there are any pending updates, no dice... it is up to date.
I was thinking to start deleting installed apps to see if it might be related to something that is running. If no help there, perhaps a factory restore.
Has anyone seen anything like this? Any suggestions?
Click to expand...
Click to collapse
Check the temperature of your device as soon after a shutdown as possible.....turn off location reporting in location settings to cut down on gps use which I'm told can cause excessive heat if you find the temp is high (over 100F)
The phone was cold to the touch the last time it restarted which was a few minutes ago. Also I was running the system update and the phone got pretty hot and did not shutdown or restart.
Now that I think of it It wasn't having this restart problem till I ran the update... Maybe it got too hot and broke something...
It did get stuck on updating one of the app packages for a lot longer then the rest. Maybe the update didn't install properly?
I've been having the same problem since the most recent software update. It normally happens when I change the volume in my Opera browser.
Did a factory reset and it didn't fix the problem... Alcatel said to contact returns to get a new phone
I love the phone! I just wish this process hadn't came up. I hope they ship the new one fast, Alcatel has been communicating very fast.
I have the same problem. Only for about two times a week. Has somebody a solution?

Why does my Google Pixel randomly reboot?

Hi. My device worked just perfect until 5 days ago. It slowly began to ignore some tasks like opening apps or doing calls.
2 days ago my google pixel with Android 8.0 started to ignore every input i made, like opening apps or trying to reboot. It behaving like this after taking some pictures with the rear cam. After some attepts in opening apps it started to reboot. But instead of a normal reboot it stuck in a booting screen (the one with the Google G and a gray animation bar underneath). It took a while and i waited until it seemed that the OS booted correctly. But after this my device started to reboot randomly after a few minutes. After a while i figured out, that i can hold the power button while the screen with the google G was up to reboot it normally. This worked so that the phone was at least half an hour or more working until it rebooted again out of nowhere.
So far i tried to get it in safe mode and delete some apps like whatts app etc. In safe mode i didnt notice any crashes so far.... but in normal one it does a lot so deleting apps wasnt helpful. Turning on flight mode was not helpful either.
What can I do? What could it be?
marf3 said:
Hi. My device worked just perfect until 5 days ago. It slowly began to ignore some tasks like opening apps or doing calls.
2 days ago my google pixel with Android 8.0 started to ignore every input i made, like opening apps or trying to reboot. It behaving like this after taking some pictures with the rear cam. After some attepts in opening apps it started to reboot. But instead of a normal reboot it stuck in a booting screen (the one with the Google G and a gray animation bar underneath). It took a while and i waited until it seemed that the OS booted correctly. But after this my device started to reboot randomly after a few minutes. After a while i figured out, that i can hold the power button while the screen with the google G was up to reboot it normally. This worked so that the phone was at least half an hour or more working until it rebooted again out of nowhere.
So far i tried to get it in safe mode and delete some apps like whatts app etc. In safe mode i didnt notice any crashes so far.... but in normal one it does a lot so deleting apps wasnt helpful. Turning on flight mode was not helpful either.
What can I do? What could it be?
Click to expand...
Click to collapse
Same thing happens with my Pixel, sometimes the phone is just get stuck on some random screen then I have to press and hold it for 15 seconds to let it reboot again. Lately I have started to see another problem, when it reboots bunch of google apps and services stops working and gives hell lot of notifications. All this started to happen after Android Oreo update
pradctgign said:
Same thing happens with my Pixel, sometimes the phone is just get stuck on some random screen then I have to press and hold it for 15 seconds to let it reboot again. Lately I have started to see another problem, when it reboots bunch of google apps and services stops working and gives hell lot of notifications. All this started to happen after Android Oreo update
Click to expand...
Click to collapse
I noticed problems with my ear speaker as well. And i cant make phone calls. The phone doent respond anymore when i try to.
Same problem after android 8.0 update
If you have installed the latest Google phone/dialer app, that is likely the problem, was for me.
Find the app in settings and uninstall,it will roll back to a previous version and hopefully fix your issues.
Sent from my Pixel using Tapatalk
My pixel does the same thing, ever since I updated to 8.0, have you tried doing a factory reset? I haven't done it yet, I have been uninstalling apps for the last couple of days, when it is in safe mode it works good, but when it's not, it freezes and restarts. I'm going to try uninstalling the latest version on google dialer to see if it helps.
I just want to update everyone in case you are having a problem with the random reboots.
I uninstalled the phone update and it was still randomly rebooting so I backed up the stuff that I needed and just did a factory reset. I have been a full day on my phone without any problems. I did a factory reset twice, just in case, for some crazy reason, the phone still had a problem, I wiped it twice! I think you'll be good with only wiping once.
Anyways to sum it all up, I did a factory reset, restored all of my backed up data from my pixel, I had about 120 apps and the phone has not had a problem since. I hope it helps someone else.
droid4lif3 said:
I just want to update everyone in case you are having a problem with the random reboots.
I uninstalled the phone update and it was still randomly rebooting so I backed up the stuff that I needed and just did a factory reset. I have been a full day on my phone without any problems. I did a factory reset twice, just in case, for some crazy reason, the phone still had a problem, I wiped it twice! I think you'll be good with only wiping once.
Anyways to sum it all up, I did a factory reset, restored all of my backed up data from my pixel, I had about 120 apps and the phone has not had a problem since. I hope it helps someone else.
Click to expand...
Click to collapse
Mate, please report if you're still getting the reboots. Mine disappear for two weeks after I do a factory reset and then come back. Same happens in Safe Mode. Bug report claims it's 'Sense Key : Hardware Error [current]' and Google rep says it's a hardware issue (Toshiba's memory or something). Buganiser thread is here.
wrong place sry
Had this on my pixel xl. I was on the 8.1 beta.
factory reset, rolled back to 8.0
8.1 ota official
haven't had a reboot in over a week now
Murrzeak said:
Mate, please report if you're still getting the reboots. Mine disappear for two weeks after I do a factory reset and then come back. Same happens in Safe Mode. Bug report claims it's 'Sense Key : Hardware Error [current]' and Google rep says it's a hardware issue (Toshiba's memory or something). Buganiser thread is here.
Click to expand...
Click to collapse
Yea, the issue is back, has been for about 2 weeks. This phone is really starting to be a pain in the ass, I can't believe that it happens so often. Did you do a warranty fix?
That's a pity. Yes, I did. Got the device roughly two and a half weeks ago. Flashed 8.0 and then sideloaded 8.1 right away. Knock on wood, all good. But there's still a report every other day in Buganiser of a phone even on 8.1 doing this.
Got mine at release. November 16. Google won't replace it either. I have a one pixel brick
I have the same problem. However, it is not frequent enough on Android P beta. But as soon as I go back to the stable build, it starts to do the same thing. Did you guys have any luck resolving this or should I send it back to the vendor I bought it from. They won't replace the device in Pakistan but may be will fix it in some manner.

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