Erratic touch, ghost touch and unresponsive screen - Moto G Q&A, Help & Troubleshooting

Hi to everyone, I went from my broken Galaxy Nexus to the Moto G. I am really surprised by Motorola's quality but i have a big problem. Sometimes phone freezes and become unresponsive. If I lock and unlock the phone it often starts to work normally. If i don't do anything the phone starts to show ghost touch and erratic touch. Sorry for my bad english. Does anyone have that problem? I have to send my Moto G to Amazon.Uk?
http://www.youtube.com/watch?v=m4K-xNJXFBc Can I try to change my rom? I'm on .uk 4.4.2 :crying:

Contact Motorola support and explain the touch screen issues. Probably they will replace the device if its a hardware problem.
If its a software issue then backup your data and do a factory reset to see how it performs.

That looks software issues. Have you tried to hard reset the device?
Sent from my iPhone using Tapatalk

mjjferreira said:
That looks software issues. Have you tried to hard reset the device?
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
I have tried Hard Reset from recovery four times... Should I change the firmware? I have the .uk version

Dou you have the uk 4.4 software version on a uk moto g?
Sent from my iPhone using Tapatalk

mjjferreira said:
That looks software issues. Have you tried to hard reset the device?
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
mjjferreira said:
Dou you have the uk 4.4 software version on a uk moto g?
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
Yes, i have the 4.4 .uk on a .uk Moto g

I dont see then why changing the rom will help anything. Maybe you should replacr the device then.
Sent from my iPhone using Tapatalk

I'll contact Motorola!

You are not the only one. Can happen on eu KitKat and jb too. Sucks.
Gesendet von meinem XT1032 mit Tapatalk

Motorola said to me that is a common problem and that I have to send the phone to Amazon... i was loving it!

Meh. For now I don't want to accept it. I don't get this often so I can't test as good as you.
But especially scrolling in tapatalk or chrome seems to force this. Could be coincidence. Can you confirm? Since xposed knockoff sometimes my screen is going off so it thinks there is a double tap in the upper bar.
I also had enabled visual touch showing in developer settings but there is no visual tap point occurring if it happens. So it's not like it really thinks that we touch the bar with our fingers.
By the way it is impossible to touch the bar in a way that it comes down only half an inch isn't it?
Could you please disable autobrithness end test again? Since I can't force the device to this I need days for one test.
Gesendet von meinem XT1032 mit Tapatalk

Related

Soft buttons going crazy.

Hey, so I got my nexus s a few days ago and love it, how ever I've been having some problems with it.
Randomly the soft buttons on the phone, mainly the search key stars pressing its self. As in I'm not touching the phone but the button is being pressed.
I'm running cm7, don't really think its a rom thing but any help would be great.
Sent from White Nexus S on TELUS.
I have the same problem with my Home button. Drives me crazy!
Sent from my Nexus S using XDA App
That used to happen to mine too, I found that by booting into recovery and wiping data and wiping cache and dalvik cache fixed that problem.
Give it a try and let me know if it also works for you guys.
Sent from my Nexus S using XDA Premium App
Ya I reset everything and really flashed. Still doing the same thing.
Sent from my Nexus S using Tapatalk
Long thread on it at google support. If you have an I9020a, then it's a known "bug". it is associated to the modem and only happens when on 3G
Sent from my Nexus S
Maybe put it back to stock and exchange it for a new one. Tell them the phone is defective.
Ive flashed the older radio and it seemed to help, do I still have warrenty if I got the phone from the U.S.?
Sent from my Nexus S using Tapatalk
mafiaboy01 said:
Ive flashed the older radio and it seemed to help, do I still have warrenty if I got the phone from the U.S.?
Sent from my Nexus S using Tapatalk
Click to expand...
Click to collapse
The problem exists I the kb2 modem also though not has bad.
The warranty is not good across the border your will ned to ship it to the US then have it serviced from there. Pointless in my opinion since it is a software problem.
Sent from my Nexus S
I guess ill just learn to live with it then, thanks for all they help guys.
Sent from my Nexus S using Tapatalk

Touch not working

Anyone ever hear of finger touch being unresponsive while S-pen functionality remains perfect?I don't mean you have to thump it to get it to recognize a touch,I mean NO TOUCH WHATSOEVER....zilch zero nothing.....I've flashed stock ROM,checked settings in every app that could be involved... I'm baffled.This Note is about 9 months old.Daily driver is Jamison's AOKP JB 4.2.2
Thanks
Sent from my GT-N8013 using Xparent Purple Tapatalk 2
Jonathanpeyton said:
Anyone ever hear of finger touch being unresponsive while S-pen functionality remains perfect?I don't mean you have to thump it to get it to recognize a touch,I mean NO TOUCH WHATSOEVER....zilch zero nothing.....I've flashed stock ROM,checked settings in every app that could be involved... I'm baffled.This Note is about 9 months old.Daily driver is Jamison's AOKP JB 4.2.2
Thanks
Sent from my GT-N8013 using Xparent Purple Tapatalk 2
Click to expand...
Click to collapse
Sounds like the capacitive touch digitizer is bad.. This has nothing to do with the s-pen digitizer ...Have you dropped it or banged it around much. Maybe its a loose connection ... Just thoughts. but 8 months old its under warranty still. Call samsung.. Boohooooo
Jonathanpeyton said:
Anyone ever hear of finger touch being unresponsive while S-pen functionality remains perfect?I don't mean you have to thump it to get it to recognize a touch,I mean NO TOUCH WHATSOEVER....zilch zero nothing.....I've flashed stock ROM,checked settings in every app that could be involved... I'm baffled.This Note is about 9 months old.Daily driver is Jamison's AOKP JB 4.2.2
Thanks
Sent from my GT-N8013 using Xparent Purple Tapatalk 2
Click to expand...
Click to collapse
Was the tablet connected to charging? If yes take off the charger and try.
Remove tablet from any magnetic case amd try again as well.
Sent from my SAMSUNG-SGH-I747 using Tapatalk
Well I tried those things unfortunately they didn't work Thank you for responding though .went ahead and ordered a new digitizer on Amazon there's a rather long video showing how to repair it.wish me luck
Sent from my GT-N7105 using Xparent Purple Tapatalk 2
You are MOST DEFINATELY gonna need it. Would be easier to restock and get fixed under warranty...
Well this guy video is ultra high def and it really doesn't seem that hard. I have the tools also. I flashed this thing about nine times I don't know if they would honor of my warranty or not. I realize I could use triangle away...
Sent from my GT-N7105 using Xparent Purple Tapatalk 2
Well when it rains it pours... Now my battery doesn't seem to be charging. Do they just die?
Sent from my GT-N7105 using Xparent Purple Tapatalk 2

[Q] One X no screen

Today a friend send me a One X AT&T.
The phone turns on and everything is fine, except the screen don`t turn on, i think its hardware related, but i don´t have a idea.
I applied the RUU and nothing, factory reset... nothing, screen don´t works in bootloader.
Motherboard or screen?
Any help is appreciated.
coldrazor said:
Today a friend send me a One X AT&T.
The phone turns on and everything is fine, except the screen don`t turn on, i think its hardware related, but i don´t have a idea.
I applied the RUU and nothing, factory reset... nothing, screen don´t works in bootloader.
Motherboard or screen?
Any help is appreciated.
Click to expand...
Click to collapse
If your sure it's booting, then I'd safely guess it's the screen.
Sent from my HTC One XL using xda premium
31ken31 said:
If your sure it's booting, then I'd safely guess it's the screen.
Sent from my HTC One XL using xda premium
Click to expand...
Click to collapse
Yeah it works normal, plays the volume -+ sound, etc.
The touchscreen works too.
How do you know the touchscreen works if the screen doesn't?
Sent from my Evita
I had the same thing happen with my first one. It would play notification sounds and even ring when called but no screen. I tried everything and eventually took it to AT&T's warranty center and they replaced it without hesitation.
They couldn't tell I was rooted, unlocked and s-off
Sent from my HTC One X using Tapatalk 4 Beta
Hey guys thanks for your time.
@timmaaa because i hear the unlock sound.
@kotchishm yeah same thing here, the phone have locked boot and s-on but i live in Costa Rica, is imported, so no at t, anyways the man buy free in Amazon so no support i think.
I dont want to spend much cash on it, is the repair cost 1/2 of the real phone price i prefer a new one. i read some about this problem happen in one x int but no on this model.
Enviado desde mi HTC One X usando Tapatalk 4 Beta
Close, i sent it to USA.

Ghost touches are back

Made an update on my swiftkey setup and for whatever reason the ghost issues are back...
A demo
Oneplus one ghost touches on 44S: http://youtu.be/HArop7wmo7M
Please help me out, the phone is driving me crazy
Sent from my A0001 using Tapatalk
RorixRebel said:
Made an update on my swiftkey setup and for whatever reason the ghost issues are back...
A demo
Oneplus one ghost touches on 44S: http://youtu.be/HArop7wmo7M
Please help me out, the phone is driving me crazy
Sent from my A0001 using Tapatalk
Click to expand...
Click to collapse
There's an update to the touch drivers in the CM12 kernels, you could flash those, or just wait for CM12S to come out (if it ever comes out...)
So pretty much wait and try not to implode.... Damn you one plus
Sent from my A0001 using Tapatalk

Weird font issue when flipping homepages

Have a completely stock T-mobile Note Edge and recently been noticing that when I flip through my home screens (2) that the font is real small then pops to regular size (the font under the app icons) also the calendar widget goes back to regular size (that's only a tad smaller than normal)
I tried getting a screenshot of this happening but flipping through home screens and holding down the power and home button fast enough is a wee bit tricky.
Anyone else getting this issue? Seems to happen like 8 times out of 10. Running 5.0.1
Sent from my SM-N915T using Tapatalk
Yes. Same here with stock, unrooted 5.0.1. My girlfriend also has this problem on her Note Edge and she's with Sprint.
Been searching for any reference to the issue online, you are the first person I've heard mention it.
I don't know how to fix this but I wish I did. I've factory reset, wiped update cache, uninstalled apps. I'm out of ideas short of getting a replacement. [emoji29]
Sent from my SM-N915T using Tapatalk
I'm thinking it's a software bug.
Sent from my SM-N915T using Tapatalk
Not sure what significance this has, but I noticed that if I go to developer options, scroll to GPU rendering profile and enable 'show onscreen as bars', for me this issue is longer reproducible.
Could you test this out on your device to see if you get the same results? It could be helpful.
If this is a software issue, I wonder if using Odin to write a fresh copy of 5.0.1 to the device would fix it. Have you tried this?
Sent from my SM-N915T using Tapatalk
Still happens
Sent from my SM-N915T using Tapatalk
Huh. That's interesting. I'm kinda hoping it is software related. I still haven't figured a way to permanently fix it.
Did you try odin'ing fresh stock firmware back onto the device? I haven't tried that yet. Or what else have you tried?
--matt
ztmike said:
Still happens
Sent from my SM-N915T using Tapatalk
Click to expand...
Click to collapse
Sent from my SM-N915T using Tapatalk
Can't do anything that involves computer, I don't have one as I don't suscribe to home broadband internet..use my unlimited LTE plan for everything.
Sent from my SM-N915T using Tapatalk
ztmike said:
Can't do anything that involves computer, I don't have one as I don't suscribe to home broadband internet..use my unlimited LTE plan for everything.
Sent from my SM-N915T using Tapatalk
Click to expand...
Click to collapse
Oh ok. Well this is not a huge issue, but if I figure out a permanent fix I'll let you know.
I wish someone else more knowledgeable would help with this...
Sent from my SM-N915T using Tapatalk
I have Same Issue
ztmike said:
Have a completely stock T-mobile Note Edge and recently been noticing that when I flip through my home screens (2) that the font is real small then pops to regular size (the font under the app icons) also the calendar widget goes back to regular size (that's only a tad smaller than normal)
I tried getting a screenshot of this happening but flipping through home screens and holding down the power and home button fast enough is a wee bit tricky.
Anyone else getting this issue? Seems to happen like 8 times out of 10. Running 5.0.1
Sent from my SM-N915T using Tapatalk
Click to expand...
Click to collapse
I have a T-mobile Note Edge and I am having same exact issue. i think the problem is with TouchWiz. I downloaded Nova launcher and it works fine now..I would be glad to get rid to Nova launcher and go to to Touchwhiz if the problem is solved.

Categories

Resources