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[Q] Nexus 5 horizontal lines on display.

I recently bought a Nexus 5 32 GB Black from Google Play Store India. I find an issue with the display. I can see horizontal lines on the display on looking closer to the screen. Anyone else facing similar issue? Just wanted to be sure that the issue is with my device only before requesting for RMA. It really can't be captured on a camera, but if anyone has seen it already, they should be able to know what I am talking about.

dcosmopolitan said:
I recently bought a Nexus 5 32 GB Black from Google Play Store India. I find an issue with the display. I can see horizontal lines on the display on looking closer to the screen. Anyone else facing similar issue? Just wanted to be sure that the issue is with my device only before requesting for RMA. It really can't be captured on a camera, but if anyone has seen it already, they should be able to know what I am talking about.
Click to expand...
Click to collapse
Thats just the LCD panel behind the glass. My HTC One had that, as well as my nexus 4.

bradellis51 said:
Thats just the LCD panel behind the glass. My HTC One had that, as well as my nexus 4.
Click to expand...
Click to collapse
So, are we supposed to live with that?
I just verified my friend's Nexus 4 and did not notice this issue.

well its not a problem when the screen is on.. The only time you can notice it is if your looking at it in a certain angle in a certain light lol.

bradellis51 said:
well its not a problem when the screen is on.. The only time you can notice it is if your looking at it in a certain angle in a certain light lol.
Click to expand...
Click to collapse
I see it all the time. It is clearly visible on white and light backgrounds.

I've got them too. You can see them very prominently in the orange part of the wallpaper. Sorry about the orientation/Quality. Taken with my Nexus 7. x)

Thank you for making this topic! I have the same issue and I was wondering if it's just me. I can see the horizontal lines without even looking at the screen up close. I haven't had a chance to compare it with anything else though... I'm sending in my device for RMA due to the power button, I can report back in about 10 days if the new device has the same issue (if you want).

Using the same wallpaper, I don't see these lines on my device. I would definitely send it back for a replacement.
Sent from my Nexus 5 using Tapatalk

Yeah I don't think that's normal. I don't have those lines either.
Sent from my Nexus 5 using xda app-developers app

I notice this as well. I never saw this with my previous phone (iphone 4s). Is this a defect?

Visible lines like that on the LCD is a defect.
Sent from my Nexus 5 using Tapatalk

Same issue for me.

No horizontal lines on display here (310K)

Yeah... I don't see like that on my nexus 5. I think your screen is defected.
Sent from my Nexus 5 using xda app-developers app

Definitely defective screen.

I only have this problem when i am viewing a video on facebook or in my snapchat.. besides that it doesnt happen or i dont see anything at all.

dcosmopolitan said:
I recently bought a Nexus 5 32 GB Black from Google Play Store India. I find an issue with the display. I can see horizontal lines on the display on looking closer to the screen. Anyone else facing similar issue? Just wanted to be sure that the issue is with my device only before requesting for RMA. It really can't be captured on a camera, but if anyone has seen it already, they should be able to know what I am talking about.
Click to expand...
Click to collapse
I know this post is old, but I purchased a N5 a few days ago, and I found the same issue as you describe. It´s not like the image hakim1125 posted, is something more subtle, like grey horizontal lines all across the dislplay, right? In my case the lines are even visible at normal usage distance. So, is this supposed to be normal? Have you exchanged yours for a new one?
Sorry for my english.

Byclouds said:
I know this post is old, but I purchased a N5 a few days ago, and I found the same issue as you describe. It´s not like the image hakim1125 posted, is something more subtle, like grey horizontal lines all across the dislplay, right? In my case the lines are even visible at normal usage distance. So, is this supposed to be normal? Have you exchanged yours for a new one?
Sorry for my english.
Click to expand...
Click to collapse
Nope. It's not normal. It's RMA time!
- Sent from an IceCold Hammerhead!

vin4yak said:
Nope. It's not normal. It's RMA time!
- Sent from an IceCold Hammerhead!
Click to expand...
Click to collapse
I would do RMA, the problem is I bought the device in the US, and I live in Argentina. So I guess I´ll have to live with it.
I made an image with photoshop that illustrates the issue some of us are talking about. (See image below)
Specially on white or light backgrounds...It is barely noticable when viewing the screen at normal distance (you have to look for it), but is visible with the phone at a closer distance (about 6 inches)
Thanks for your help.

Byclouds said:
I would do RMA, the problem is I bought the device in the US, and I live in Argentina. So I guess I´ll have to live with it.
I made an image with photoshop that illustrates the issue some of us are talking about. (See image below)
Specially on white or light backgrounds...It is barely noticable when viewing the screen at normal distance (you have to look for it), but is visible with the phone at a closer distance (about 6 inches)
Thanks for your help.
Click to expand...
Click to collapse
Oh mann. That's terrible. I guess you will need to live with it. However, I would still recommend showing it to a LG service center. It could also be a faulty/loose cable and if that's the case, you need not cough up much money to fix it.

Greg spot when taking picture

EDIT: Sorry, title should be grey* spot
Hey guys, so I just noticed when I take a picture using the new camera or Instagram there's a grey spot in one corner. I tried wiping the lens to see if was dirty and nothing changes. Its actually darker on Instagram. I tried rebooting and nothing happened. Interestingly enough, it seems to disappear during video recording. Here's a sample when taking the picture. Its in the top left corner. I noticed this today and it had not occurred before today. I had my phone since launch. All camera options have the spot except video recording. anyone have ideas?
Also, I just checked snapchat and that has no grey spot.
Sent from my Nexus 5 using xda app-developers app

It could be an issue with the sensor (dirt / damage).
Video recording uses a much lower resolution. A camera pic is 8 mpix. Video records at 1080 which is about 2 mpix... So this will only use a small (central) section of the sensor. . Which marries up with the fact the spot is in the edge.
You could try reducing photo resolution too to 1.9 mpix . I bet the spot is missing again
Also given its location, I would suspect any app that shoots 16:9 photos at almost any resolution would cut the spot out as it looks to be where the image sensor would "crop" to get a 6 mpx widescreen photo
Sent from my Nexus 5 using Tapatalk

rootSU said:
It could be an issue with the sensor (dirt / damage).
Video recording uses a much lower resolution. A camera pic is 8 mpix. Video records at 1080 which is about 2 mpix... So this will only use a small (central) section of the sensor. . Which marries up with the fact the spot is in the edge.
You could try reducing photo resolution too to 1.9 mpix . I bet the spot is missing again
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Thanks for the response. Unfortunately, the spot is still there at 1.9 mp. I can try still wiping it down with a microfiber. Do you have any suggestions if it is indeed dirt? Snapchat does take fairly low res pics so it could still be that.

Odd.
If it is dirt, I've no recommendations. Sorry
Sent from my Nexus 5 using Tapatalk

rootSU said:
It could be an issue with the sensor (dirt / damage).
--snipedy snip snip--
image sensor would "crop" to get a 6 mpx widescreen photo
Click to expand...
Click to collapse
And to conclude what rootSU said, if it is a spec of dust or damage, then your only option is getting it repaired or to RMA it. Software won't fix this issue.
Edit: damn you guys are fast

PsychDrummer said:
Thanks for the response. Unfortunately, the spot is still there at 1.9 mp. I can try still wiping it down with a microfiber. Do you have any suggestions if it is indeed dirt? Snapchat does take fairly low res pics so it could still be that.
Click to expand...
Click to collapse
Maybe I'm wrong about 1.9 being central like video :/ I jus always assumed it would be.
Sent from my Nexus 5 using Tapatalk

Thanks guys. I'm just not sure how it would be dust on the sensor? How would it get in there since I have had no problems with it before.

It just can. All of this has happened before and all of this will happen again
Sent from my Nexus 5 using Tapatalk

I called up Google and was told that I should wait out a few updates to see if the issue is software related and if not I can RMA. I think I'll wait a few days lol
Oh and also, he told me that a couple of updates are coming out real soon. I asked him about 4.4.3 since I was already talking to him and he said he didn't hear much but it should be out really soon. Fairly vague, but I thought it was interesting he said a couple of updates. In either case, I don't think its a software issue since multiple apps have the spot.

Do you guys know anything that I can try though to rule out it being a software issue?

PsychDrummer said:
Do you guys know anything that I can try though to rule out it being a software issue?
Click to expand...
Click to collapse
A thorough wipe and a bunch of pictures with different resolution settings. But honestly I think RMA is your best bet. I've read a few threads in the past about the same issue and they all got it RMAd.

akselic said:
A thorough wipe and a bunch of pictures with different resolution settings. But honestly I think RMA is your best bet. I've read a few threads in the past about the same issue and they all got it RMAd.
Click to expand...
Click to collapse
I would have already told him I wanted an RMA. The only thing that im curious about is why it doesn't show up in video recording/snapchat. I know rootSU said that it was because of the difference in resolution, but I checked the resolution of snapchat and it was 1080p. Also, when I switched to 1.9 pixel image it was still there and I feel like that's already a very small resolution.

PsychDrummer said:
I would have already told him I wanted an RMA. The only thing that im curious about is why it doesn't show up in video recording/snapchat. I know rootSU said that it was because of the difference in resolution, but I checked the resolution of snapchat and it was 1080p. Also, when I switched to 1.9 pixel image it was still there and I feel like that's already a very small resolution.
Click to expand...
Click to collapse
Your testing indicates that pictures taken with different resolutions still use the whole sensory field of view and that rootSU could have been mistaken.
Does Snapshat clip the pictures i.e. into a certain shape (Instagram does squares for example)? If it does that would explain why you can't see the grey spot. If it doesn't, then I really don't know.

akselic said:
Your testing indicates that pictures taken with different resolutions still use the whole sensory field of view and that rootSU could have been mistaken.
Does Snapshat clip the pictures i.e. into a certain shape (Instagram does squares for example)? If it does that would explain why you can't see the grey spot. If it doesn't, then I really don't know.
Click to expand...
Click to collapse
Well instagram does clip pictures, and the spot does appear on instagram. It actually looks more prominent for some reason. or I could just be seeing things. I don't think snapchat clips. both video on instagram and and regular camera don't have the spot.

Black spot
PsychDrummer said:
EDIT: Sorry, title should be grey* spot
Hey guys, so I just noticed when I take a picture using the new camera or Instagram there's a grey spot in one corner. I tried wiping the lens to see if was dirty and nothing changes. Its actually darker on Instagram. I tried rebooting and nothing happened. Interestingly enough, it seems to disappear during video recording. Here's a sample when taking the picture. Its in the top left corner. I noticed this today and it had not occurred before today. I had my phone since launch. All camera options have the spot except video recording. anyone have ideas?
Also, I just checked snapchat and that has no grey spot.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Same problem here as well with my new Nexus 5.Very annoying !! I noticed a dust spot in all my photos that seemed to develop in the last week.
I called Google's support line with the same problem. They are sending a replacement device within 48 hours. Very impressed.
But, I'm doubtful about LG's clean room for manufacturing.

joannn said:
Same problem here as well with my new Nexus 5.Very annoying !! I noticed a dust spot in all my photos that seemed to develop in the last week.
I called Google's support line with the same problem. They are sending a replacement device within 48 hours. Very impressed.
But, I'm doubtful about LG's clean room for manufacturing.
Click to expand...
Click to collapse
Was it also visible in video recording? I think im going to factory reset the device to see if it goes away and if not im def getting a replacement.

Just curious what does Google or LG do when you rma or claim warrenty for this problem
Sent from my HTC One using Tapatalk

PsychDrummer said:
I would have already told him I wanted an RMA. The only thing that im curious about is why it doesn't show up in video recording/snapchat. I know rootSU said that it was because of the difference in resolution, but I checked the resolution of snapchat and it was 1080p. Also, when I switched to 1.9 pixel image it was still there and I feel like that's already a very small resolution.
Click to expand...
Click to collapse
I still stand by my theory. Actually I've just discovered the new camera no longer does 16:9. The old camera did 2mpix widescreen (16:9) so I assumed that the 1.9 mpix was the same which would cut the right and left edges off the sensor like the video does. Obviously because it's using 4:3 unlike video, it didn't prove my point and looked to disprove it but actually it doesn't.
Sent from my Nexus 5 using Tapatalk

So, I'm not sure if this new finding supports your theory. But I went into the camera app info and was able to uninstall the update to bring back to the old camera. In the view finder the spot was gone but it still appeared in pictures. For the video though, it doesn't even appear when watching the recording. So I guess it cuts it off? Regardless I'm just going to factory reset and if its still there (which I think you're right and it will be) I'm calling back and asking for RMA.
Sent from my Nexus 5 using xda app-developers app

I'm having the same issue, what gives?

If you have a screen without the yellow band upload a picture here

There are many people who have perfect screens and no yellow band.
Those of you who don't have this problem could you upload pictures to this thread so we can see the differences?
There is a thread for those with yellow issues, but there isn't one where there are pictures of perfect screens.
Thanks!

Let's see how many people out there have perfect screens.

Is it perfect or screenshots from the Opo don't really help?
Sent from my One using XDA Free mobile app

Wow that is what my screen is suppose to look like ?
Sent from my HTC6500LVW using Tapatalk
---------- Post added at 09:59 PM ---------- Previous post was at 09:49 PM ----------
adibeckett said:
Is it perfect or screenshots from the Opo don't really help?
Sent from my One using XDA Free mobile app
Click to expand...
Click to collapse
Screenshots won't capture the yellow screen on the bottom because it's from the internal memory, so it doesn't capture the screen defect from the outside. If you have a camera or another phone take a pic with that.
Sent from my HTC6500LVW using Tapatalk

anwoe said:
Here u go sir!
Click to expand...
Click to collapse
You're only supposed to upload an image if you don't have the yellow band, it looks like you do have it on your phone.
Transmitted via Bacon

timmaaa said:
You're only supposed to upload an image if you don't have the yellow band, it looks like you do have it on your phone.
Transmitted via Bacon
Click to expand...
Click to collapse
It's hard to do cause all oneplus one is yellow:crying:

extrajam said:
It's hard to do cause all oneplus one is yellow:crying:
Click to expand...
Click to collapse
How is it hard to not post a picture? If you have the yellow banding you don't post an image, that's simple.
Transmitted via Bacon

timmaaa said:
How is it hard to not post a picture? If you have the yellow banding you don't post an image, that's simple.
Click to expand...
Click to collapse
Read again what he said....nobody has a perfect white screen on his OnePlus, so you won't be seeing a lot of pictures here...

Well the new ota releasing today states something about new cold screen calibration.
Sent from my HTC6500LVW using Tapatalk

CRXed said:
Read again what he said....nobody has a perfect white screen on his OnePlus, so you won't be seeing a lot of pictures here...
Click to expand...
Click to collapse
He's talking about the yellow band at the bottom of the screen, now the yellowish hue that the entire screen has (due to software setttings).

CRXed said:
Read again what he said....nobody has a perfect white screen on his OnePlus, so you won't be seeing a lot of pictures here...
Click to expand...
Click to collapse
Sorry, I didn't realise you've personally seen every OnePlus One ever sold, my mistake.
Transmitted via Bacon

A day later and not one single picture of a perfect OnePlus screen...
Where are all those people that have claimed to have a perfect screen now?
They say they're phone screen is perfect but never upload a single picture

Sensamic said:
A day later and not one single picture of a perfect OnePlus screen...
Where are all those people that have claimed to have a perfect screen now?
They say they're phone screen is perfect but never upload a single picture
Click to expand...
Click to collapse
They probably don't have a perfect one it is probably a lot less noticeable. Or they don't want to admit or deal with CS to get a refund. People who do that allow ****ty companies to stay in business.
Sent from my HTC6500LVW using Tapatalk

What do you guys think?
http://i.imgur.com/sgV1Jh7.jpg

Here's some shots of my phone. I can maybe notice it if I look at it at a certain angle and stare at it for a while on a white screen, but its 99% unnoticeable to me. I only see it because I'm nitpicking. When my LCD monitor is displaying a completely black screen, I notice the edges are a little brighter due to backlight bleeding so I'm thinking it might be the same thing.
Full Brghtness
http://imgur.com/e2mDkIe
http://imgur.com/5I5U5DB
Auto Brightness
http://imgur.com/A6xCcmi
http://imgur.com/0aqT1W6
Some shots of the top side
http://imgur.com/Q8Bwh6T
http://imgur.com/qEJl6gc

Xust said:
What do you guys think?
http://i.imgur.com/sgV1Jh7.jpg
Click to expand...
Click to collapse
This looks kind of acceptable to me. Looks pretty white. Does it have the new ota with cold calibration?
kokocabana said:
Here's some shots of my phone. I can maybe notice it if I look at it at a certain angle and stare at it for a while on a white screen, but its 99% unnoticeable to me. I only see it because I'm nitpicking. When my LCD monitor is displaying a completely black screen, I notice the edges are a little brighter due to backlight bleeding so I'm thinking it might be the same thing.
Full Brghtness
http://imgur.com/e2mDkIe
http://imgur.com/5I5U5DB
Auto Brightness
http://imgur.com/A6xCcmi
http://imgur.com/0aqT1W6
Some shots of the top side
http://imgur.com/Q8Bwh6T
http://imgur.com/qEJl6gc
Click to expand...
Click to collapse
Yea I can see it in the corners. A little less than mine. How is it when reading text. Have a feeling that would bug me.
Sent from my HTC6500LVW using Tapatalk

selayan said:
This looks kind of acceptable to me. Looks pretty white. Does it have the new ota with cold calibration?
Click to expand...
Click to collapse
Didn't update with the newest OTA yet. I took this picture late July, about a day after I got the phone.

Xust said:
Didn't update with the newest OTA yet. I took this picture late July, about a day after I got the phone.
Click to expand...
Click to collapse
Well if that was stock then the ota should make the screen colder and you won't see it at all. That is if it looked that good originally.
Mine is pretty knarly and I don't think the ota will help so I'm hoping for a refund whenever they respond to my ticket.
Sent from my HTC6500LVW using Tapatalk

selayan said:
This looks kind of acceptable to me. Looks pretty white. Does it have the new ota with cold calibration?
Yea I can see it in the corners. A little less than mine. How is it when reading text. Have a feeling that would bug me.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
When I looked at the photos and saw a bit of yellow, I was surprised since I didn't notice it with my own eyes. That's why I took pictures of the top to compare. The camera makes it look worse than it is because my eyes can barely see the difference unless I stare at it closeup for long time. If I hold the phone 2 or 3 feet away I can see the bottom edge is a tad warmer. 99% of the time I don't have pure white backgrounds so it doesn't bug me at all.

I dont have the yellow issue. This is white background on 100% brightness.

Camera issues

Hey guys,
My wife and I have the same phone.
I've noticed something odd since getting my.s7 (exynos) . The white in the photos I take often have a yellow tint whereas the photos my wife tales of the same thing are more natural and have no yellow. I've tried messing.with the camera setting and brightness slide from in the app, And it helps a bit. However, I feel that my.wifes phone tales better photos. Has anyone else had a similar issue with the camera?

I tried uploading some photos but cannot do so from I the app.

More details please. ROM, kernel, etc? Also this is a wrong place to create this thread
Sent from my Galaxy S7 using XDA Labs

XDevOS said:
More details please. ROM, kernel, etc? Also this is a wrong place to create this thread
Click to expand...
Click to collapse
Well I was rooted on nougat and was using superstock,superman rom,helios (I think that's the name of the rom) and the issue persisted. I went back to stock mm . Issue was there too. Went back to stock nougat and kernel and issue is there sometimes. It almost seems like my camera is over sensitive to light but not sure .
I have images but again cannot upload via the app .

Here's an example

The chairs are an egg white colour but in some of the photos they come off as being yellow in the same light. I really don't get it .

Especially here

Ps-where do I put the thread?

https://forum.xda-developers.com/galaxy-s7/help Here

Xdevillived666 said:
Here's an example
Click to expand...
Click to collapse
The sheet of paper on the wall is white.

Maybe you just got a dirty camera glass? ?
Sent from my SM-G930F using Tapatalk

camera reply
teenoo said:
The sheet of paper on the wall is white.
Click to expand...
Click to collapse
Yeah, but check the chairs!! Same style, all egg white but the camera put all kinds of color variation ....All under same lighting, too!!I should have kept my 5x,lol
goo.gl/nkd9Nm

Xdevillived666 said:
Especially here
Click to expand...
Click to collapse
if the chairs are white and show up yellow.....how come your shoes aren't showing yellow?
can't possibly be your camera.

HTCMDA said:
if the chairs are white and show up yellow.....how come your shoes aren't showing yellow?
can't possibly be your camera.
Click to expand...
Click to collapse
Not sure man. tested it again last night against my wife's camera and she noticed it too. Its only specific things under lowlight. We can reproduce it on hers if the ccamera trieds to focus on an object in the foreground , then the background becomes yellowish, but mine does it alone. Ive messed about in rpo mode and it seems to go away, but I dont wanna have to manually set the camera preferences everytime I take a photo.

Final update. Took it to my retailer and they wanted to send it in for hardware check. Sold the phone instead and went back to Nexus 5x .

purple tint camera lowlight

hello, I have at low light in the middle of the camera always a purple color. does anyone have a solution? is it the same with you? most on grey backround! thx

patpitt said:
hello, I have at low light in the middle of the camera always a purple color. does anyone have a solution? is it the same with you? most on grey backround! thx
Click to expand...
Click to collapse
Yeah, I noticed the same bug when I took a photo of my grey sofa today. Strange and irritating.
Hope the camera will soon get updated with a fix.

badadam said:
Yeah, I noticed the same bug when I took a photo of my grey sofa today. Strange and irritating.
Hope the camera will soon get updated with a fix.
Click to expand...
Click to collapse
yes, me too i hope motorola can fix the problem and it is not a hardware problem.

patpitt said:
yes, me too i hope motorola can fix the problem and it is not a hardware problem.
Click to expand...
Click to collapse
I've adressed the bug on Lenovo's Motorola one vision forum hoping for a solution/fix.

Check if it doesn't look like G5+ tinted corners. https://forum.xda-developers.com/g5-plus/help/red-corner-60fps-videos-t3578606

.czarodziej said:
Check if it doesn't look like G5+ tinted corners. https://forum.xda-developers.com/g5-plus/help/red-corner-60fps-videos-t3578606
Click to expand...
Click to collapse
Video recording is fine. It's just the photos. Ser attached files.

ø
.czarodziej said:
Check if it doesn't look like G5+ tinted corners. https://forum.xda-developers.com/g5-plus/help/red-corner-60fps-videos-t3578606
Click to expand...
Click to collapse
Video recording is fine. It's just the photos. See attached files.

I had to try it myself after seeing those images from @badadam
I experienced the same thing, and you can even see the purple tint in the view finder without taking an actual photo so it can't be because of some post processing on images.. But it's only concentrated to the middle for some reason.

I got this answer from a support guy on the Lenovo one vision foum:
This looks like a limitation of the hardware under very specific conditions. I suspect attempts to tune it out were determined to cause other side effects, but we will report it.
I´ve now asked if my device has to be returned/swapped if it is a hardware issue or if a future update can fix the problem.

I recieved the following answer to the above question from Lenovo:
Yes, that's what I mean. My personal recommendation would be to use the Night Vision feature, as previously suggested. Flash always leaves some kind of visual variation. Replacing it with a new motorola one vision won't make a difference.
I then took the attached photo (taken with night vision, indoors, not in low light) and sent it as reply asking if it is a general problem with the one vision or I and others that have experienced the problem have faulty devices.
I am tempted to returning/swapping the device in the hope of the latter.
Otherwise I will probably return the device to buy another phone. Which would be sad as I am otherwise very satisfied with the one vision. But I can't live with a phone that can't take perfect indoors photos.

That's only last update
This is before update.
Only SW issue