Sprint voicemail notification - Nexus 5 Q&A, Help & Troubleshooting

I cannot seem to find a rom that doesn't alert me of fictitious voicemails. I have zero messages and get it won't go away. I have tried stopping the phone process and that does clear the notification but only for 30 seconds or so. Its quite annoying. Does anyone on sprint know of or is currently running a rom that doesn't do this?
Sent from my Nexus 7 using XDA Premium 4 mobile app

I'm on sprint and I have not gotten one system alert for voicemails. When I get a voicemail I get a blank text message from a 4 digit number. Is that way on stock and every rom ive tried.
Sent from my Nexus 5 using Tapatalk

same here. having to use youmail for now

Really? Its been a problem for me since day 1..... Odd that you would have a different voicemail issue. Here's a screenshot. It never goes away.

joebags said:
Really? Its been a problem for me since day 1..... Odd that you would have a different voicemail issue. Here's a screenshot. It never goes away.
Click to expand...
Click to collapse
I've actually never even seen the notification for voicemail on the 3 nexus5s I've used. First was defective second I broke 3rd still the same. Voicemail just sends me a blank text. Can't remember if I've actually even set up my voicemail, It might still be at all defaults with no greeting and just my number. I've read of several people with the same problems so i haven't messed with mine cause i like it how it is.
Sent from my Nexus 5 using Tapatalk

Supposedly, this update fixed the voicemail but that was a trecherous lie. http://www.androidpolice.com/2013/1...-to-kot49h-today-but-what-happened-to-kot49e/
Two options at this point in time:
1) Get Cyanogenmod 11 M2 (or nightlies), this will allow you to swipe dismiss the notification. Another option is to take out the /system/app/phone.apk from the CM11 M2 ROM and put it in your stock ROM to get the swipe dismiss.
2) Hold down the VM notification and goto App Info and force close. (dont need to delete data nedjo67)
It will stay at 2 messages at any time. It basically is broken. You can use google voice to get REAL notifications that actually work but it will still show the broken voice mail notification.
Hopefully this will be fixed soon. I complained about this a while ago but Sprint does not think its a priority? Best place to get Sprint to fix it is to go on twitter and tell @sprintcare about your problem. Also make sure you tell @sprintcare that you are on the newest update or they will recommend you upgrade (not an actually solution for us, duh). The more people to harass @sprintcare, the better.

Related

ON/OFF Button + VM

How long are you holding the button on top of the phone to turn off/On?
Mine is responding, but alarmingly slow - Like 5 or 6 seconds. Is this normal?
2nd: Voicemail indicator stays up on the notification bar. I keep checking but NO VM's. Recently i signed up for Google Voice and thought that might be the culprit as it is linked to my cellphone...however, nothing in GV either.
Resetting the phone On/Off does nothing.
Thanks
HelloHelloHello!
Is there anybody out there? just nod if you can hear me, is there anyone home?
~Floyd
Wrong spot to post or what?? a Little help would be great!
It varies how long but yeah that's about normal. Sometimes it takes 3 or 4 seconds, sometimes it takes 5 or 6 and sometimes it takes multiple tries for me.
And for your voicemail problem, I'd recommend waiting 5 or 6 seconds after you press 7 to delete a voicemail, because usually mine doesn't register it unless I wait.
Regarding the VM issue, using another phone, call yourself and leave a message. Then call in and delete it. As I recall, this should clean/reset the indicator.
Sent from my LG-P999 using XDA App
hoopduke said:
Regarding the VM issue, using another phone, call yourself and leave a message. Then call in and delete it. As I recall, this should clean/reset the indicator.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
What he said. But if it's the TMO voicemail icon, make sure you go into the phone settings and forward your calls to your standard voicemail, call, delete, then reforward to GV.
r4d14n7 said:
What he said. But if it's the TMO voicemail icon, make sure you go into the phone settings and forward your calls to your standard voicemail, call, delete, then reforward to GV.
Click to expand...
Click to collapse
Thanks for the help. The thing is that i removed the GV voicemail immediately after signing up for the service...in the settings it reflects that fact. Howevver, i tried the suggestions and calls are still going to GV voicemail. The message indicator is still there and neither GV nor Tmob show any messages.

Sprint Visual Voicemail?

Is it possible to get visual voicemail working? I found an APK, but nothing shows up. I have the persistent notification.
Thanks
Sent from my Nexus 5
Cheater912 said:
Is it possible to get visual voicemail working? I found an APK, but nothing shows up. I have the persistent notification.
Thanks
Sent from my Nexus 5
Click to expand...
Click to collapse
i too would like a solution without being force to use google voice. at the moment the phone doesn't alert me with a light notification or visual notification of any kind. i have to hold 1 to call myself to see if i have any messages :\ i have a business and really need the 2 numbers separate separate (sprint and GV).
I have the same situation. I've asked this question across multiple sites with no suggestions. I'm hoping once Sprint officially releases their M
N5 we'll have some option.

[Q] Sprint Nexus 5: Problems with voicemail icon

Hello all,
I have a Sprint Nexus 5 on v4.4.2, the version that was supposed to fix the persistant voicemail icon. Well, I still have the VM icon even after the update. If I clear the Phone App data the icon will go away for 30 mins to an hour then it will come right back up. Has anyone had any luck with this? I am using the stock VM, not google voice, and I do not wish to use google voice.
Thanks
blackbyrd84 said:
Hello all,
I have a Sprint Nexus 5 on v4.4.2, the version that was supposed to fix the persistant voicemail icon. Well, I still have the VM icon even after the update. If I clear the Phone App data the icon will go away for 30 mins to an hour then it will come right back up. Has anyone had any luck with this? I am using the stock VM, not google voice, and I do not wish to use google voice.
Thanks
Click to expand...
Click to collapse
Supposedly, this update fixed the voicemail but that was a trecherous lie. http://www.androidpolice.com/2013/1...-to-kot49h-today-but-what-happened-to-kot49e/
Two options at this point in time:
1) Get Cyanogenmod 11 M2 (or nightlies), this will allow you to swipe dismiss the notification. Another option is to take out the /system/app/phone.apk from the CM11 M2 ROM and put it in your stock ROM to get the swipe dismiss.
2) Hold down the VM notification and goto App Info and force close. (dont need to delete data nedjo67)
It will stay at 2 messages at any time. It basically is broken. You can use google voice to get REAL notifications that actually work but it will still show the broken voice mail notification.
Hopefully this will be fixed soon. I complained about this a while ago but Sprint does not think its a priority? Best place to get Sprint to fix it is to go on twitter and tell @sprintcare about your problem. Also make sure you tell @sprintcare that you are on the newest update or they will recommend you upgrade (not an actually solution for us, duh). The more people to harass @sprintcare, the better.
Thanks for the help. I thought it was weird it was stuck at 2 VMs. I will tweet the Sprint team and hold my breath (not).
Thanks again.
Sent from my Nexus 5 using Tapatalk

Incoming call notification

When I receive a phone call, the phone displays either 1 or 2 options.
Option 1: Regular notification where i can drag the phone icon to answer or decline, which is easy.
Option 2: It displays like the screenshot below. Nothing happens when I tap on the DISMISS or ANSWER. The only way to take a call is to slide the notification left or right to dismiss it, then pull down the notification center and click there. It is far too much work.
My LG G3 does not have that problem. Is it a bug? Does anyone have this problem. and how do I fix or avoid this?
Thanks.
UPDATE: I just tried reboot it, and it worked. Now I can touch DISMISS/ANSWER. Not sure if it will acting up again.
I never saw that. But I switched to a different launcher within an hour of getting the phone and may never have received a call during that time.
maigre said:
I never saw that. But I switched to a different launcher within an hour of getting the phone and may never have received a call during that time.
Click to expand...
Click to collapse
I get that too didnt realize it was a bug just an annoyance
Yeah I get that one one too sometimes and not sure why. Usually I screw it up and ditch the caller on accident when I get this notification bar for an incoming call. I hate it!
How did you enable that incoming call banner?
I always get option 1
Are you using the default phone app or hangouts
sti2nr said:
How did you enable that incoming call banner?
I always get option 1
Are you using the default phone app or hangouts
Click to expand...
Click to collapse
I use the default phone app.
And I don't think this has anything to do with launcher as I just changed to NOVA but problem still persists.
UPDATE: I just tried reboot it, and it worked. Now I can touch DISMISS/ANSWER. Not sure if it will acting up again.

Stock Messaging app notifications dismissed automatically

Anyone else have this issue? When receiving an SMS message, I will get the pop up notification and sound, but then the notification will disappear as if it has been dismissed. The message will still be unread in the Messaging app, but there will be no notification either on the phone or on my Android Wear device. Strange.
Same here. Anybody find a fix? Driving me crazy
There's an option in settings to check notification access.. probably you can review the applications there or check the notification settings for messages app.. Maybe an alternate messages app is overriding it
Sent from my SM-G930T using Tapatalk
I haven't found anything amiss in the notification settings.
My hangouts won't notify me like it used to (on Silent, but with LED), and I've been missing text messages/gmail as well. When I turn on the lockscreen voila! all the crap you've missed. I've flipped every setting known to man. Cleared my cache from recovery. In my frustration, it seems like the only thing left is to drop this brick out the window and get something that isn't messed up by the carrier every other firmware.
Nougat sucks for me. I had to download a samsung theme, to replace the crap they did with it. I am honestly surprised that there are so few people complaining.
Strange. I never have issues with Hangouts. It's only the Samsung Messages app that self-dismisses notifications. I've tried just using Google's Android Messages or whatever they are calling it these days and I actually like it better. Unfortunately, I frequently utilize WiFi Calling/SMS and Digits for a second line and the stock Samsung app is the only text messaging I've found app that does both. This T-Mobile integration is the same reason I switched back to Samsung from my Xperia XZ and why my next phone will probably be Samsung again unless theses features ever become usable on an unlocked phone.
Okay, slightly different problem, but weird and perplexing. Running U firmware on an AT&T A. Stock Email app on mobile data only will show a badge notification for new mail, but no notification sound or light flashing. On WIFI everything works as it should. On AT&T firmware it works fine as well either way. Hmm...

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