[Q] Should i send my n5 to repair? - Nexus 5 Q&A, Help & Troubleshooting

Hi ,
So....long story made really short. My cat decided to drop my n5 (white) from about 50 cm , at first i noticed no visual damage whatsoever and i tought ok... lucky day!!.
But (always a but) after close inspection i noticed 2 things :
- A white hue below the front facing camera ( a very light lightbleed perhaps ) , its really only visible when the black notification bar backgrounds it.
- A increased ( very!! ) battery drain caused by a ocasional surge of heat ( it seems to happen when inside a pocket and especially if the bat is below 50% ) , wich is puzzling me since my n5 pre-drop was always very cool.
So what do u guys think... i'm i paranoid or should i send it for a look. Trouble is i'ts my daily driver and atm my only phone....
Kind regards

I don't even want to know how your cat dropped your phone only 50cm. That's nothing. I doubt that did any damage

Probably paranoia from the drop. 50cm is a little under the average person's waist. Should be fine.

Related

Does your Raphael heat up while talking?

I have noticed a major heating sometimes when making a phonecall, and I mean it becomes really hot...
Im not using the GPS what seems to be causing overheating to some users.
also please post your radioversion etc if you have this type of problems...
Make sure you don't hold the phone near where the battery is. If you look at the manual you will be exposed to dangerously high radiation levels! If you cover it with your finger or hand the phone module goes into high power mode which could account for the heat problem.
Well yes I did some investigating and it does not happen always. I think it could be happening when taking a phone call after charging. By this I don’t mean it’s hot when unplugging the device, it keeps getting hotter and hotter while speaking.
topspeclt said:
Make sure you don't hold the phone near where the battery is. If you look at the manual you will be exposed to dangerously high radiation levels! If you cover it with your finger or hand the phone module goes into high power mode which could account for the heat problem.
Click to expand...
Click to collapse
What, my package and manual are put away. Sorry, I didn’t understand 100%, where I can’t place my finger exactly?
I looked at the manual and did not find anything unusual… What did you mean?
There is a wiki nearby, with links to the on-line manuals
(the part below the battery is where the antenna is )
Ok now that you said antenna I found the part from the manual, if you look at the previous post he says only don’t hold your finger near the battery…. The battery is ½ of the phone…
But seriously am I the only one that thinks this is TOTALLY crazy that if you hold your phone normally from the bottom half you will be exposed to DANGEROUS LEVELS OF RADIATION??? I have had mobiles for 15 years and this is the first one that cant be held in your hand without looking how you hold it…
Are others also experiencing overheating sometimes?
Yep, I said 'battery' - if you look at the picture in the manual (page 10 - see attachment below). The danger zone is bottom 1/3 of the back surface area.
As far as i'm concerned this device should not have had certification and approval for use because NORMAL handling includes the bottom part of the phone. They expect you to be at least 1.5cm away from it too so in practical terms it is extremely difficult and inconvenient to hold. If you hold the top part your palm will cover or get near the bottom anyway so their constraint is ridiculous.
I wasn't aware of this when I first used the phone and I remember my fingers getting hot with a sharp pain.
This device should therefore NOT have safety approval because the context of operation does not include normal and reasonable handling.
So you have to ask yourself: is the HTC Touch Pro worth getting cancer over?
Yes I found that page after I searched the manual "antenna"... That just sounds crazy to me...
But still I don’t know did the SERIOUS overheating I had resulted from that. I couldn’t replicate it... It could be it was caused by the charging before I answered.
I have to pay more attention to that, because I think I had it happen before also.
excuse me, topspeclt, but if you are that worried, why do you use a mobile phone
The top of the phone got really hot. The steel around the camera lens was so hot I could not keep my finger over it… I don’t know, am I the only one experiencing this type of behaviour?
karloe said:
excuse me, topspeclt, but if you are that worried, why do you use a mobile phone
Click to expand...
Click to collapse
I used a Nokia N73 prior to this and no probs. So I'm in for a little dosage. But the handling contraint with the TP is a joke. I end up using the headset now because I can't maintain the ridiculous holding position without receiving hazardous SAR levels.
My observation is one that affects ALL users of the HTC TP and not necessarily other brands.
Had I known this BEFORE I bought the HTC TP I would have skipped it. Damn good for nothing 'Reviewers'.
Loco5150 said:
The top of the phone got really hot. The steel around the camera lens was so hot I could not keep my finger over it… I don’t know, am I the only one experiencing this type of behaviour?
Click to expand...
Click to collapse
That doesn't sound right at all. My TP doesn't get that hot. You might want to swap it (if you can) or call HTC support.
I have to duplicate it and see when exactly it happens…
I’ve noticed it happening few times, but didn’t pay that much attention to it because I use the HF when I’m not home. I started to use that a year ago when there was more talk about the radiation. I talk about 2hrs a day, so the tumours are probably on their way already. Its much more convenient anyway to use the HF.
I got full warranty so I will chance the device when I have confirmed this.
I have to say also that I came from Kaiser WAY too soon… I should have given the real cooks and wizards of XDA few months to find and fix the major bugs for HTC (mind you, they are doing it for FREE to them). I just got a too good of a deal; I got this device almost for the price of my old Kaiser.
No one is experiencing heating around the camera flash/lens area when talking?
Plase confirm so I know do I need to return the device.
I have the same problem sometimes. But it is not conected to making phonecalls. I expreienced this temperture phenomen while browsig the web (wifi) and I think some other situations.
I'll keep an eye on that problem and let you know when it happens again.
I had this problem with my xda orbit 2 as well (when using tomtom while the phoen was plugged in for chargching)
Loco5150 said:
The top of the phone got really hot. The steel around the camera lens was so hot I could not keep my finger over it… I don’t know, am I the only one experiencing this type of behaviour?
Click to expand...
Click to collapse
Perhaps a visit to HTC service centre?
I haven't had this extreme heating yet.
The TP becomes warm while charging, GPS use, Wifi, and even calls, but not to that extend that you can burn your fingers on the lense area.
I think your TP has a hardware problem.
Loco5150 said:
No one is experiencing heating around the camera flash/lens area when talking?
Plase confirm so I know do I need to return the device.
Click to expand...
Click to collapse
My first TP have battery problem and really heat up at the camera metal area when using call/apps. I got a replacement and the new unit don't heat up so fast or so much.
First of all, I don't think that you can possibly expose yourself to any dangerous levels of radiation, no matter how you hold your TP. The SAR tests are done anyway with maximum transmit power, so if you hold your phone from the bottom part and so impair the reception the phone gets, you can only get the official specified SAR levels at most. It does increase battery usage (hence not recommended), as the phone needs to use more transmit power, but the SAR levels are definitely safe - always at or below spec. The design were the phone antenna is at the bottom of the phone is actually very advantageous from SAR point of view, because the antenna element is further away from your brain --> less radiation. However, I do agree that for best reception (holding the phone from the upper part) the handling of the phone is a bit awkward. HTC probably just put the "dangerous levels of radiation" warning there to keep off any possible Americans waiting to sue their a**
Also, looking at the back part of my TP, it seems that the Wifi and GPS antennas are at the top of the phone, so getting hot around the camera lens/upper area while using these features should be expected. Again, I think this is actually quite a good setup, as the phone and wifi/gps antennas are as far away from each other as possible, thus interference between different antennas is kept minimal.
Oh yeah, and you should definitely not burn your fingers on your phone, there's something wrong if you really did (it can get quite warm, but not that hot).
Just my 0.02
My TP aint that warm, but it does get a little warm when playing games but not hot, only a bit warm.
Time to put fans into mobile phones

Weird (Repeating) Hardware Problem

I am having a very weird, and oddly repeating hardware problem with my HTC TP.
My original one started having this problem about 3 months after I bought it. The problem had two aspects - the screen appears as if the LCD material in it has moved or changed format (see image below) - and the touch function of it became problematic, often identifying the press in the wrong location.
I gave it to the vendor during warranty, and after some issues with the lab was offered a new device (it was indeed brand new, battery date indicated that). The new device - after less than a month - started having the exact same problem! (I'm giving it for repair tomorrow)
Is anyone familiar with this problem? Is this just a streak of bad luck? or am I doing anything bad to my devices? As far as I know - I'm not doing anything bad to them - the 2nd one was so short with me it haven't even dropped once. And before that I had a imate KJAM for 2.5 years without such problems.
Ideas?
It looks like too much pressure was applied to the LCD screen.
it is odd though - especially as it occured in such a short time on my new device, and I have not done anything especially bad to it
it definitely has the "feel" of a pressed LCD, but this is during rest. btw - in both times it was just the center area, and both cases a very similar size problem.
the only type of pressure I can think of is when it is in my pocket, but comeon, I am quite positive HTC did not design a device that can not withstand being in a pocket.....
it's a random defect that some screens get
and also a sign of worse things to come I believe
had a friend who bought a new one and it already had
it when it got it he of cause sendt it back
so I just coincidently got two of them ?!
That's quite jinxy
anyway - got today back my first phone, repaired (screen replaced).
Let's hope this doesn't re-appear.
Ofer.
sorry a little off the mark
e
i dont know if anybody has had this or a similar problem but i finally got my phone where i want it. i am running 6.5 on my fuze the only issue i am having is the phone dosent give me any vocal notification when someone is calling me while i am on the phone. i have already made sure that call waiting is set to notify me in the phone services but still dosent beep. if someone calls me it does come through cause if i am looking i can see it just dont hear it. it even alerts me after the fact telling me i have a missed call. just not during

[Q] Chacha getting warm fast?

Does anybody have this problem , sometimes i think it is getting pretty worm even if i enter only to compose message. Its not normal, as soon as i pick the cell and enter the menu, it starts with heating , i think this is draining the battery even more... and on calls it get so hot , after like 1 min into conversation... Does anybody have the solution for this ... And i think the reason is mostly antenna ..because its a little warm when i get sms or very hot when i receive call , as for when i use gprs/3g for surfing.
p.s. and i'm not talking about games , i guess thats normal ... i dont play them that much anyway..
ye - mine gets strangely warm sometimes but it seems to be located on the screen and the panel directly behind the screen on the back of the phone
I assumed it was linked to the dialer eating the battery but I could be wrong
That's normal, its even in the manual that shipped with the phone...
I think its normal warm because the build material.
Yeah , i red it too. Its common sense for HTC Sense to produce heat during working time... so i guess i can leave with it

Noises from there speakers

Hey,
When it's absolutely silent, I can hear strange noises from both speakers.
Is anyone having the same?
Next problem is, that the shield tablet on Lollipop is active every time. I have a normal setup as I have on other tablets, nothing special, but battery drains very fast.
Hi,
I am having the same issue. 3G / LTE can be heard very distincly during usage, and graphic load as well. Going to replace my unit within 14 day warranty tomorrow, so I can tell you if the issue persists with all devices or you should RMA it.
That's common...
Sent from my SHIELD Tablet using XDA Free mobile app
Truly?
Well, thats really annoying. Thought that more and more people complain about this, if it is common.
So I replaced my device and the issue remains. I even tried different SIM card, but same result. Whats worse, this time I got faulty display as a bonus, so I immediately returned the unit and await third one tomorrow.
Its annoying but its only remarkable when it is completely silent.... That is why I think most of us can live with it.
Sent from my SHIELD Tablet using XDA Free mobile app
Yes, my display is very yellow on the top. The first 1,5 cm complete and then it's okay.
alright, upon my 4th RMA I managed to get tablet which does NOT make the feedback sound when 3G antenna is transmitting. Unfortunatelly, they seem to have changed the manufacturing of new batch of tablets, and every new unit I had recently, has very visible display touch grid.
the pattern is visible only under light and from specific angles.
It is something like this:
__________________________________________________
: : : : :
__________________________________________________
: : : : :
__________________________________________________
: : : : :
__________________________________________________
makes it visible even on turned off display.
This is the digitizer....
Pedrobeaar said:
alright, upon my 4th RMA I managed to get tablet which does NOT make the feedback sound when 3G antenna is transmitting. Unfortunatelly, they seem to have changed the manufacturing of new batch of tablets, and every new unit I had recently, has very visible display touch grid.
the pattern is visible only under light and from specific angles.
It is something like this:
__________________________________________________
: : : : :
__________________________________________________
: : : : :
__________________________________________________
: : : : :
__________________________________________________
makes it visible even on turned off display.
Click to expand...
Click to collapse
The digitizer being visible only under light or when the screen is off is not an issue, that's very normal. If anything, I like the way it looks personally.
I do hear a noise from mine when it is quiet, but only when plugged in to the charger. Then again if it is LTE noise I likely won't hear it unless we somehow get Voice Calling working (at which point I'll drop my phone from my plan and replace it with the Shield and a bluetooth headset given I only use my phone about once or twice a month outside the house.
I really think, mine isn't okay. No LTE here, it's only a WiFi model. But this sounds when I'm in bed are too loud on the speakers. Then the yellow tint on the above, my battery doesn't last long, screen freezes from time to time for a few seconds. I think this together isn't normal.
FormelLMS said:
I really think, mine isn't okay. No LTE here, it's only a WiFi model. But this sounds when I'm in bed are too loud on the speakers. Then the yellow tint on the above, my battery doesn't last long, screen freezes from time to time for a few seconds. I think this together isn't normal.
Click to expand...
Click to collapse
RMA it! And don't give in, until you are satisfied with your unit. Took me 5 units to get one without 3G antenna noise and had to specifically request they take this one from differnet warehouse / different batch, and voila!
Yes, new device is here. The yellow tint is nearly gone, the noises are not as loud, touchscreen response is much much better, the system doesn't hang anymore, even when installing apps! That was a disaster on the old one. Hoping now for better battery, but seems to be okay (when I can say that after one evening)
what is expected average battery life on this unit. trying to compare.
Btw sry , don't mean to hijack the thread, been having some small issues with the sound my self... not a big deal, but the battery life isn't stellar either. On optimised with brightness at 30% I get 4-4,5 hours of screen time..... ==
Yeah, should be normal. It's not the best battery management in shield, I think.
The very lite crackle sound is only noticeable to me when it's completely silent in the room so I've never bothered with trying to RMA it considering everything else is perfect, but glad to see this is pretty much normal.

"Chattering" and heat normal?

Hey people,
since two weeks now I'm an owner of an Honor 6 and so far I find it quite attractive! However, I've noticed two things that are kinda irritating for me. I'm not entirely sure what to do about it - whether I should get used to it or whether that might be a reason to send it in? Can you guys help me out?
1) The phone makes a "chattering" noise when I touch the backside with a little more energy. After googling and testing I found out it's the autofocus of the camera. However, not all people seem to have this, why is that? Doesn't the phone take damage over time if the camera lense is so loose?
2) The phone gets quite warm. I've noticed it in 3 situations already:
- when I have the phone in my pocket without any apps open (gets warm, not hot)
- when I use the GPS, not too long (gets very warm)
- when I have a longer WhatsApp call (gets very warm)
btw. the battery is just fine, so no unusually quick uncharging.
Unfortunately, I'm quite an insecure person, so I'd be really happy to get some advice from you guys: what to do? Send it in or is that still in the range of "normal"?
Cheers, Leo

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