Phone connected as media device isn't recognized - Nexus 5 Q&A, Help & Troubleshooting

Hi, I got a Nexus 5 but I can't connect to my PC trough USB debugging mode as MTP device only PTP works and in this mode I can't copy files. Drivers are installed since I have a Google Galaxy Nexus too and it works fine. What can I do to fix this? Any advice?

reynierpm said:
Hi, I got a Nexus 5 but I can't connect to my PC trough USB debugging mode as MTP device only PTP works and in this mode I can't copy files. Drivers are installed since I have a Google Galaxy Nexus too and it works fine. What can I do to fix this? Any advice?
Click to expand...
Click to collapse
Disable debugging mode.

PhilipTD said:
Disable debugging mode.
Click to expand...
Click to collapse
Still not seeing the phone memory under explorer, I'm on Windows 8

reynierpm said:
Still not seeing the phone memory under explorer, I'm on Windows 8
Click to expand...
Click to collapse
The driver installation guide in Wug's toolkit is worth a look.

PhilipTD said:
The driver installation guide in Wug's toolkit is worth a look.
Click to expand...
Click to collapse
Still not working, any other advice? Also tried this too http://www.theandroidsoul.com/nexus-5-driver-adb-fastboot-installation-guide/ but without success

Delete phone related devices in usbdeview, and reboot.

GR0S said:
Delete phone related devices in usbdeview, and reboot.
Click to expand...
Click to collapse
Didn't work

Are you rooted?
Sent from my SAMSUNG-SM-N900A using xda app-developers app

JunioRxIII said:
Are you rooted?
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Click to expand...
Click to collapse
Yes, I'm using Cyanogenmod Nigtlhy and yes I'm rooted, this is very rare with Nexus I have not problems

Okay I also need to know if your CPU is Windows 7 based
Sent from my SAMSUNG-SM-N900A using xda app-developers app

Related

[SOLVED] Rooting Nexus S <recovery wont stick>

I missed out something i think.
I have my sdk, with those files.
I went to cmd and type the commant
bla bla bla
fastboot devices >>> no error, means connected
fastboot oem unlock
>>>> it is connected but why it still waiting for my device?
I added the path to the system too, but still cant get rid of
I search the net and I cant get the solution.
Any idea anyone?
What drivers did you install? And yes, I read the "fastboot devices"
installed everyhing...
samsung adb + google package
samsung driver
pdanet
Phone has to be in bootloader mode?
Sent from my Nexus S using XDA App
yup.. it is in volume up + on mode.
If you plug your NS in and look in the Device Manager, do you see an unknown device with the question mark? If so, you should try to manually install the driver located in android-sdk-windows\extras\google\usb_driver
And when you issue the command
Code:
fastboot devices
It should display your NS device id, not just a blank line.
melvinchng said:
installed everyhing...
samsung adb + google package
samsung driver
pdanet
Click to expand...
Click to collapse
"samsung" driver... no
you use the drivers obtained from the Android SDK or PDAnet
Pretty much what suksit said.
Try pdanet! Last place i go y find drivers
Sent from my Nexus S using XDA Premium App
I tried sdk driver, pdanet driver. I can't unknown driver, it is listed as android. Means my phone is found by computer
I have android 2. 3. 4. Does it effect?
Sent from my Nexus S using XDA Premium App
Just curious, did you enabled the option in Settings > Applications > Development > USB debugging?
In Device Manger it should say something like "Android Composite ADB Interface"
I enabled it too... maybe I will try to reinstall and root it via my XP in VM.
I rooted my wildfire with this pc last time, maybe the drive mixed up.
Sent from my Nexus S using XDA Premium App
Just noticed that your location is in Malaysia. Could it happen that you have the i9023 (SLCD) model? If that's the case then I think you should try this.
Ya, I bought slcd set.
I will try it tomorrow at night and report back to you guys.
--------------------------------
It is really strange. Tried everything and won't work.
Pdanet detected my device that it is connected to computer, but it just show wait for device.
----------------------------------------
Edit: my full charge is 95%, it is normal right?
Sent from my Nexus S using XDA Premium App
melvinchng said:
Ya, I bought slcd set.
Edit: my full charge is 95%, it is normal right?
Sent from my Nexus S using XDA Premium App
Click to expand...
Click to collapse
Yeah thats normal, Samsung did some weird battery calibration thing!
However people here have found to get 100% or close to it.
When charging just leave screen on for 1 hour and have tethered wifi On, so far im charging full up to 98%, just waiting to squeeze in the last 2%.....could take awhile.
and yeah the 95% charge is normal. heres a explanation in further detail
Your battery gauge is lying to you (and it's not such a bad thing)
make sure u have following dlls in fastboot folder
AdbWinUsbApi
AdbWinApi
j0l6 said:
make sure u have following dlls in fastboot folder
AdbWinUsbApi
AdbWinApi
Click to expand...
Click to collapse
i have these in tools. and still waiting for device.
anyone any idea?
I forgot to tell you guys that my windows is 64-bit
Sent from my Nexus S using XDA Premium App
Try this or this then (the latter is quite hard to read anyway, I think they messed up the code formatting)
Unlocked bootloader!
thanks!
Sent from my Nexus S using XDA Premium App
melvinchng said:
I haven't root yet.
After I root, my storage and Rom will be wipe? So I need to install new Rom?
Sent from my Nexus S using XDA Premium App
Click to expand...
Click to collapse
Rooting will add su binary and Superuser app to your NS. But your data will be wiped (both on phone and SD card) when you unlock the bootloader -- it's the same as doing a factory reset. However, your system partition will not be affected so no need to install new ROM if you prefer using stock.

Not being seen by pc... Kinda? - SOLVED

I've unlocked, rooted and flashed linaro kernel. So my phone does/has been recognised fine by my pc.
But when I plugged it in earlier for mtp mode the phone recognised being plugged in but the pc didn't? If i switched it to camera mode the pc then recognised. But then switching it back and still nothing? Any ideas?
Sent from my Nexus 5 using Tapatalk
Ben36 said:
I've unlocked, rooted and flashed linaro kernel. So my phone does/has been recognised fine by my pc.
But when I plugged it in earlier for mtp mode the phone recognised being plugged in but the pc didn't? If i switched it to camera mode the pc then recognised. But then switching it back and still nothing? Any ideas?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Goto Devices and Printers and see if Nexus 5 is there. Sometimes it has a yellow triangle on it. If so right mouse and troubleshoot.
This happened to me too. This is what I did to fix it. I was on windows 8 btw. I used wugfresh's toolkit to manually install raw drivers. If you do use windows just follow the instructions on steps to install them. You may use Mac or Ubuntu for I know lol. In that case I would search for those tookits. They may have similar method of driver installations. I used the composite driver that came with the toolkit and it worked right after installation. I even unlocked my bootloader in the process too so adb and fastboot worked too. good luck.
wyrman said:
Goto Devices and Printers and see if Nexus 5 is there. Sometimes it has a yellow triangle on it. If so right mouse and troubleshoot.
Click to expand...
Click to collapse
I can't find this option? I'm on xp?
Sent from my Nexus 5 using Tapatalk
Ben36 said:
I can't find this option? I'm on xp?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Try Control Panel... Devices and Printers. Or Control Panel - Hardware and Sound - Devices and Printers
Found it, it says mtp with an exclamation mark and no drivers installed?
Sent from my Nexus 5 using Tapatalk
Ben36 said:
Found it, it says mtp with an exclamation mark and no drivers installed?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
DL google adb drivers and put them in a folder. Click on the device in device manager and choose install from computer. Select the drivers. That should clear it up.
Ben36 said:
Found it, it says mtp with an exclamation mark and no drivers installed?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Alot of times you can right mouse the device and troubleshoot. It will put the drivers back in. Another way is to delete that device and reboot. When you plug your phone into the usb it should load drivers.
theesotericone said:
DL google adb drivers and put them in a folder. Click on the device in device manager and choose install from computer. Select the drivers. That should clear it up.
Click to expand...
Click to collapse
Nope, still says cannot install the hardware?
Sent from my Nexus 5 using Tapatalk
Toggle USB Debugging . Worked for me. If we have the community or ADB driver this might be the issue?
Sent from my Nexus 7 using xda app-developers app
Ben36 said:
Nope, still says cannot install the hardware?
Click to expand...
Click to collapse
Well then? Sorry man it has always worked for me. I'd try rebooting the comp then doing it again. If that doesn't work Ubuntu is free. lol
rye&ginger said:
Toggle USB Debugging . Worked for me. If we have the community or ADB driver this might be the issue?
I'm using the PDA.net drivers included with the Nexus Root Toolkit. The Universal drivers didn't work for me (Windows 7 pro x64bit). I also had to toggle the USB Debugging.
Click to expand...
Click to collapse
Ben36 said:
Nope, still says cannot install the hardware?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Device Manager. Uninstall that device and reboot. Plug your phone back in and it shud install the drivers
Tried, still nothing.
Sent from my Nexus 5 using Tapatalk
Ben36 said:
Tried, still nothing.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
So MTP is no longer in Device Manager?
Nope its vanished and the phone still isn't recognised by the pc. And now if I try a toolkit and tell it to reboot to recovery it says not device found even though the device says it's plugged in with usb debugging enabled
Sent from my Nexus 5 using Tapatalk
Ben36 said:
Nope its vanished and the phone still isn't recognised by the pc. And now if I try a toolkit and tell it to reboot to recovery it says not device found even though the device says it's plugged in with usb debugging enabled
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I haven't used XP for quite awhile bud. Shud be under Devices that you can scan to see it it will get picked up.
---------- Post added at 05:05 PM ---------- Previous post was at 04:51 PM ----------
Are you using the USB cable that came with the phone bud?
Debugging off. Here's a link
http://productforums.google.com/forum/#!topic/nexus/N-QCblB5gKQ
Someone in that link mentioned the mtp option on the N5 . where is this option please?
Sent from my Nexus 5 using Tapatalk
Ben36 said:
Someone in that link mentioned the mtp option on the N5 . where is this option please?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Settings/storage. Choose 3dot menu. Also, have you used USBDeview http://www.tomsguide.com/us/download/USBDeview,0301-13254.html to be sure all Android USB drivers have been removed?
Sent from my Nexus 7 using Tapatalk 4
In case you didn't understand the above.
Settings > Storage then click on the menu (3 dots on upper right screen corner) and USB computer connection. voila, you are now in the USB connection settings and can enable MTP/PTP again.

Not connecting to computer....HELP!

I have tried just about everything! But no matter what I do my nexus 5 just won't connect to my computer to view the SD card for adb nothing!! Could this be because I'm running art instead a dalvik? Last I remember it worked just fine went I was running dalvik.
Sent from my Nexus 5 using xda app-developers app
GhostSoldier_US said:
I have tried just about everything! But no matter what I do my nexus 5 just won't connect to my computer to view the SD card for adb nothing!! Could this be because I'm running art instead a dalvik? Last I remember it worked just fine went I was running dalvik.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Do you have the correct drivers installed correctly? Usb debugging enabled? Tried another usb port? Rebooted the phone? Are you rooted,stock or custom rom/kernel
Yes, yes and yes!
I've even tried a different computer
Sent from my Nexus 5 using xda app-developers app
GhostSoldier_US said:
Yes, yes and yes!
I've even tried a different computer
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
What happens or do you see when you connect the phone to the pc?
Phone says its connected but nothing on either of the PC's other than if I uninstall the drivers then it says installing drivers
Sent from my Nexus 5 using xda app-developers app
GhostSoldier_US said:
Phone says its connected but nothing on either of the PC's other than if I uninstall the drivers then it says installing drivers
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Uninstall all N5 drivers and uninstall the device from device manager. Dis- and reconnect the phone to the pc and manualy choose to install the drivers from android-sdk/extra/google/usb_driver. That should do it, works fine for me.
Alright let me try that real quick
Sent from my Nexus 5 using xda app-developers app
gee2012 said:
Uninstall all N5 drivers and uninstall the device from device manager. Dis- and reconnect the phone to the pc and manualy choose to install the drivers from android-sdk/extra/google/usb_driver. That should do it, works fine for me.
Click to expand...
Click to collapse
Still nothing im just going to back up all of my pictures through gcloud and do a factory data reset to see if that will fix the issue
GhostSoldier_US said:
Still nothing im just going to back up all of my pictures through gcloud and do a factory data reset to see if that will fix the issue
Click to expand...
Click to collapse
Did you reboot the pc after installing the driver?
gee2012 said:
Did you reboot the pc after installing the driver?
Click to expand...
Click to collapse
Yes.
GhostSoldier_US said:
Yes.
Click to expand...
Click to collapse
Maybe this http://www.android.gs/download-and-install-google-nexus-5-usb-drivers-adb-fastboot/ helps. Good luck mate
gee2012 said:
Maybe this http://www.android.gs/download-and-install-google-nexus-5-usb-drivers-adb-fastboot/ helps. Good luck mate
Click to expand...
Click to collapse
Factory data reset did the trick! Im up and running! Thank you for your help though I really appreciate it

[Q] nexus 5 stuck in bootloop.....how to backup photos and songs before doing any res

i was playing coc when suddenly ma nexus 5 stopped working. the screen freezed , so i held the power button for some seconds to restart ma phonebut i think it got into a bootloop the google logo appeared and then the 4 dots came and it stuck there...i am running lollipop 5.0.1 and its rooted device .i just want to know how could i backup ma photos and songs??????plz helpp
bil1996 said:
i was playing coc when suddenly ma nexus 5 stopped working. the screen freezed , so i held the power button for some seconds to restart ma phonebut i think it got into a bootloop the google logo appeared and then the 4 dots came and it stuck there...i am running lollipop 5.0.1 and its rooted device .i just want to know how could i backup ma photos and songs??????plz helpp
Click to expand...
Click to collapse
Is your bootloader unlocked? Do you have a custom recovery? If you can boot into twrp it's fairly straight forward to access your files.
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
Is your bootloader unlocked? Do you have a custom recovery? If you can boot into twrp it's fairly straight forward to access your files.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
ma bootloader is unlocked but i dont know about the custom recovery actually.......idk how to boot into twrp
bil1996 said:
ma bootloader is unlocked but i dont have custom recovery.......idk how to boot into twrp
Click to expand...
Click to collapse
The first thing you need to do is install fastboot and adb on your pc. Google 15 second adb install xda.
Then download the twrp image from here http://techerrata.com/browse/twrp2/hammerhead. Rename it twrp for simplicity.
When you get that done go into the folder where twrp is and in an open area in that folder shift, right click. A drop down box should open and you can open a command window here.
Boot your derive into the bootloader, connect it to your pc and in that command window type
fastboot boot twrp.img
That'll boot you into twrp.
Once in twrp go to into mount and make sure mtp is enabled. Then it should be as easy a copy and paste from your device to your pc.
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
The first thing you need to do is install fastboot and adb on your pc. Google 15 second adb install xda.
Then download the twrp image from here . Rename it twrp for simplicity.
When you get that done go into the folder where twrp is and in an open area in that folder shift, right click. A drop down box should open and you can open a command window here.
Boot your derive into the bootloader, connect it to your pc and in that command window type
fastboot boot twrp.img
That'll boot you into twrp.
Once in twrp go to into mount and make sure mtp is enabled. Then it should be as easy a copy and paste from your device to your pc.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
tnx .....i installed the adb and fastboot and also the twrp image....i just have one query. is the backup going to get stored in the pc??if yes then where?
bil1996 said:
tnx .....i installed the adb and fastboot and also the twrp image....i just have one query. is the backup going to get stored in the pc??if yes then where?
Click to expand...
Click to collapse
You'll be able to copy and paste files from your device to anywhere you want on the pc. Once you're booted into twrp open windows explorer and you should see the nexus 5 device there.
Sent from my Nexus 5 using XDA Free mobile app
bil1996 said:
tnx .....i installed the adb and fastboot and also the twrp image....i just have one query. is the backup going to get stored in the pc??if yes then where?
Click to expand...
Click to collapse
and btw i dont have any empty space on ma nexus 5 in case the backup gonna store on ma device
bil1996 said:
and btw i dont have any empty space on ma nexus 5 in case the backup gonna store on ma device
Click to expand...
Click to collapse
It's not making a backup per say, You're just copying the files to your pc. You'll have to copy them back to your device once you get it sorted out
Ps, this will only get your pics and music. It won't backup your apps.
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
You'll be able to copy and paste files from your device to anywhere you want on the pc. Once you're booted into twrp open windows explorer and you should see the nexus 5 device there.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
when i open windows esplorer...i cant find nexus 5 device there....mtp is enabled though
bil1996 said:
when i open windows esplorer...i cant find nexus 5 device there....mtp is enabled though
Click to expand...
Click to collapse
You might have a driver issue. Go to device manager in the control panel. Do you see your drive there?
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
You might have a driver issue. Go to device manager in the control panel. Do you see your drive there?
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
yeah it shows ma android device there.....it says "GOOGLE NEXUS ADB INTERFACE"
bil1996 said:
yeah it shows ma android device there.....it says "GOOGLE NEXUS ADB INTERFACE"
Click to expand...
Click to collapse
Good, but when you're booted into twrp you don't see your device in windows explorer?
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
Good, but when you're booted into twrp you don't see your device in windows explorer?
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
yeah thats what the problem is......
bil1996 said:
yeah thats what the problem is......
Click to expand...
Click to collapse
Try unplugging the device and plugging it back in while you're booted into twrp.
Sent from my Nexus 5 using XDA Free mobile app
---------- Post added at 09:46 AM ---------- Previous post was at 09:38 AM ----------
jd1639 said:
Try unplugging the device and plugging it back in while you're booted into twrp.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Oh, one other thing, in twrp the mtp should show enable mtp. Don't press the button when it shows that. It's misleading the way it works.
Sent from my Nexus 9 using XDA Free mobile app
jd1639 said:
Try unplugging the device and plugging it back in while you're booted into twrp.
Sent from my Nexus 5 using XDA Free mobile app
---------- Post added at 09:46 AM ---------- Previous post was at 09:38 AM ----------
Oh, one other thing, in twrp the mtp should show enable mtp. Don't press the button when it shows that. It's misleading the way it works.
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
i tried every way ......both as mtp enabled and disabled but still its not showing anything in the explorer
bil1996 said:
i tried every way ......both as mtp enabled and disabled but still its not showing anything in the explorer
Click to expand...
Click to collapse
Try different usb cables and ports. It should be working but I've seen where the cable is the issue
Sent from my Nexus 9 using XDA Free mobile app
jd1639 said:
Try different usb cables and ports. It should be working but I've seen where the cable is the issue
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
the cable was working fine yesterday.i dont think its the problem
bil1996 said:
the cable was working fine yesterday.i dont think its the problem
Click to expand...
Click to collapse
Give it a try. I'm out of ideas, it should be working for you
Sent from my Nexus 9 using XDA Free mobile app
bil1996 said:
i tried every way ......both as mtp enabled and disabled but still its not showing anything in the explorer
Click to expand...
Click to collapse
When last time I checked the mtp feature in twrp it was bugging. The only way I could make it work was to enable mtp and restart the phone to recovery WHILE it was connected to the pc.
bitdomo said:
When last time I checked the mtp feature in twrp it was bugging. The only way I could make it work was to enable mtp and restart the phone to recovery WHILE it was connected to the pc.
Click to expand...
Click to collapse
Hey man, good to see you again. It's been awhile
Sent from my Nexus 5 using XDA Free mobile app

Cannot Connect to PC - No Fastboot

I'm not too sure what happened, but for some reason my Honor 8 does not connect to my computer (I tried changing in the developer settings, as well as trying the settings within PlayMenu). A factory reset didn't help and it worries me that I cannot access fastboot mode.
Anyone have any ideas?
mikeyek said:
I'm not too sure what happened, but for some reason my Honor 8 does not connect to my computer (I tried changing in the developer settings, as well as trying the settings within PlayMenu). A factory reset didn't help and it worries me that I cannot access fastboot mode.
Anyone have any ideas?
Click to expand...
Click to collapse
What do you mean you can't connect? Your device doesn't show in Files?
Sent from my Honor 8 using XDA Labs
Yeah, doesn't register on my computer. It will charge though.
Did you try hisuite, just to make sure
mikeyek said:
Yeah, doesn't register on my computer. It will charge though.
Click to expand...
Click to collapse
Did you try in another computer?
HiSuite just keeps asking me to connect my phone lol.
and @adriansticoid I tried it in 2 other computers, another windows computer and a linux.
I'm afraid that the connector your phone is messed up, keep trying and if it doesn't work, ask for a replacement
mikeyek said:
HiSuite just keeps asking me to connect my phone lol.
and @adriansticoid I tried it in 2 other computers, another windows computer and a linux.
Click to expand...
Click to collapse
So the problem is in your connector or in your phone itself.
mikeyek said:
Yeah, doesn't register on my computer. It will charge though.
Click to expand...
Click to collapse
try by enabling developer options and with different usb cable.
miststudent2011 said:
try by enabling developer options and with different usb cable.
Click to expand...
Click to collapse
Developer options have nothing to do with the issue.
Sent from my Honor 8 using XDA Labs
adriansticoid said:
Developer options have nothing to do with the issue.
Sent from my Honor 8 using XDA Labs
Click to expand...
Click to collapse
might be usb debugging disabled.
miststudent2011 said:
might be usb debugging disabled.
Click to expand...
Click to collapse
You can see your phone in File Manager of Windows 10 even with USB debugging disabled.
Sent from my Honor 8 using XDA Labs
adriansticoid said:
You can see your phone in File Manager of Windows 10 even with USB debugging disabled.
Sent from my Honor 8 using XDA Labs
Click to expand...
Click to collapse
but you cant see it in previous versions he hadnt mentioned what version he has
----------End of Discussion--------------------
miststudent2011 said:
but you cant see it in previous versions he hadnt mentioned that
----------End of Discussion--------------------
Click to expand...
Click to collapse
Oh yeah. Thanks for that wrong suggestions. You helped.
I'm outta here.
Sent from my Honor 8 using XDA Labs
Fastboot or File Explorer doesn't work?
Do you have drivers installed?
What is your OS version?
If fastboot doesn't work, do you have adb installed?

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