Restarts and Freezes Randomly Problems - Nokia Lumia 1020

My Nokia Lumia 1020 randomly turns off itself or freeze? Why is happening?

It could be a dodgy app that you may have installed.also check how much memory you have left.if full it may slow the phone.
Failing that then a hard reset my in order

Ditto. I've had my phone for a couple of months now. It did it once or twice in the beginning then it stopped. Now it's doing it more and more often. Luckly I'm an early riser by nature but I use it for my alarm and often wake up to find that the phone is waiting for me to enter my PIN so it will start up because it rebooted itself. Did a hard reset and just installed a few basic apps. I don't believe it's the apps tho since it has been fine for a while now and just now suddenly doing this more often. I'm wondering if it's a hardware issue or some service running in the background.
---------- Post added at 11:03 AM ---------- Previous post was at 10:57 AM ----------
Just wanted to say this.
My HTC Titan was and still is the best phone owned. I still use it as my media player because it's pretty much flawless. I LOVE THAT THING!!!!!!!!!!!!!!

Related

Bluetooth issues in a car

So Im having a very strange issues with bluetooth in my car. It seems that some times when on call the people speaking to me cut out, just can't hear them at all, this happenes for few seconds but enough to disrupt the convo, it doesn't happen all the time but enough to drive me crazy. If I toggle the headset to phone and right back it works again. Very strange.
Any one seen this? Im on stock 2.3.5
Sent from my SAMSUNG-SGH-I727 using XDA App
I had bluetooth issues with two infuses (both of which were sent back for exchange) and then with my Skyrocket. All three kept losing the pairing with my car and sometimes wouldn't recognize my car when I got into it. The issues went away with my Skyrocket by keeping bluetooth on all the time and setting it to never visibly time out. Been about a month now, without any further issues.
Hope this helps.
ptgptg said:
I had bluetooth issues with two infuses (both of which were sent back for exchange) and then with my Skyrocket. All three kept losing the pairing with my car and sometimes wouldn't recognize my car when I got into it. The issues went away with my Skyrocket by keeping bluetooth on all the time and setting it to never visibly time out. Been about a month now, without any further issues.
Hope this helps.
Click to expand...
Click to collapse
ptgptg , Have you found that keeping bluetooth on is causing excessive battery drain?
---------- Post added at 10:54 PM ---------- Previous post was at 10:49 PM ----------
I was having unresolvable problems with my first phone (that I borked), and it started happening after I got the 2.3.6 ota update. It was either that or one of the earlier Alien rom builds that broke it, I think (right now I'm running Alien 5.5 and it's awesome with no bluetooth problems).
Even flashing back to stock would not fix the problems. Did you ever flash a 2.3.6 rom or any others?
Also, have you tried to delete the pairings, re-boot phone, and then re-pair and connect? On my old phone (Captivate) this would usually fix any weird bluetooth issues...

Urgent. Touchscreeen off

I am on vacation in the usa and bought a note 10.1 at best buy in san diego. Now i am in los angeles.
Today i played a little with it and found that the touchscreen does not respond as expected depending on where I touch the screen. (Fingers not pen!)
In the middle it is spot on, but above and below the registered touch position is way below where i actually touched the sceen. Especially when more than one link is at these positions i always miss the one i want to click... also when typing a text sometimes i hit 'c' but space is registered. Additionally i tested with multitouch visualizer from the market and clearly see what i described.
I also own a galaxy tab10.1 and never had this problem., so i guess i am not dreaming this.
0. I guess there is no way to calibrate the screen?
1. Can you use multitouch visualizer and test if your device shows also this behaviohr, please? Want to now if it is normal or if my device is broken...
2. In two days i fly back to germany. Should i return it? Never returned something at best buy. Is it problematic? Do i have to explain much or jisit easy going? Should i say that it is broken or just return it?
Thank you very much!
Klaus
Ps: you can also use the developer menu and turn on visualization of touch stuff. Here i see also that in upper and lower part of the screen the registered position is off .
Don't take a chance. Return it 1st thing in the morning. All you need is your receipt and explain the problem. Get a manager if you need to.
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You should be able to exchange it or return it. At least go there and take it with you.
toenail_flicker said:
Don't take a chance. Return it 1st thing in the morning. All you need is your receipt and explain the problem. Get a manager if you need to.
---------- Post added at 12:21 AM ---------- Previous post was at 12:19 AM ----------
You should be able to exchange it or return it. At least go there and take it with you.
Click to expand...
Click to collapse
I think i will return it for a refund if possible. Because i fly back on saturday i do not have enough time to test it (i also want to do a little sight seeing here ).
Forget the BS that I wrote. The problem was because i was charging at the same time. After unplugging the note and using multitouch visualizer again the problem was gone. Stupid me. Sorry for polluting the forum with my crap
I have noticed an intermittent indication of the same thing especially when playing Monopoly. Sometimes I also see an intermittent delay when touching the screen today in SNotes I saw at least a second delay from when I started a line and the line showed, but it is very intermittent.
oclock said:
Forget the BS that I wrote. The problem was because i was charging at the same time. After unplugging the note and using multitouch visualizer again the problem was gone. Stupid me. Sorry for polluting the forum with my crap
Click to expand...
Click to collapse
Have to admit, I was surprised at your post, but given the time constraints returning it seemed logical. So glad it turned out ok.

[Q] Note pro 12.2 screen flickers

I bought a refurbished note pro from amazon about a week ago. The screen flickers randomly for about 3 seconds onoffonoff. No real harm to anything but I would like it fixed and don't want to ship it out and wait for a new one. Any suggestions would be great thanks in advance.
Force GPU Render and Turn off Hardware overlays
Enable Developer Mode (Google it)
In Developer Options
Force GPU Rendering : Enable (Check)
Turn off Hardware overlays : Enable (Check)
Try it, it has worked for some folks.
What is the reason of screen flickering?
I have exactly the same problem. But can someone please explain the reason of this?
Is it hardware related or is it just a firmware bug that can be permanently fixed?
In my case, this problem disappears after restart and then I can have 10-24 hours of normal operation before this problem comes back again. I personally find this very strange...
Flickering also
Mine also is flickering. This happens in highend games and when the battery is lower dan 51 % and the screen brightness is full. When I adjust screen brightness to 50 % or less the flickering stops. I guess it is a battery problem combined with software problem.
I already did fresh install and changed setting in developer setting.
Does someone has an solution?
I have the same issue that happens with the battery lower than 45%....... I hope someone can solve this .....
---------- Post added at 01:17 PM ---------- Previous post was at 01:12 PM ----------
theliner said:
Enable Developer Mode (Google it)
In Developer Options
Force GPU Rendering : Enable (Check)
Turn off Hardware overlays : Enable (Check)
Try it, it has worked for some folks.
Click to expand...
Click to collapse
I will try and I'll let you know. :fingers-crossed:
---------- Post added at 01:35 PM ---------- Previous post was at 01:17 PM ----------
theliner said:
Enable Developer Mode (Google it)
In Developer Options
Force GPU Rendering : Enable (Check)
Turn off Hardware overlays : Enable (Check)
Try it, it has worked for some folks.
Click to expand...
Click to collapse
No changes for me.....:crying:
marko68 said:
I have the same issue that happens with the battery lower than 45%....... I hope someone can solve this .....
---------- Post added at 01:17 PM ---------- Previous post was at 01:12 PM ----------
I will try and I'll let you know. :fingers-crossed:
---------- Post added at 01:35 PM ---------- Previous post was at 01:17 PM ----------
No changes for me.....:crying:
Click to expand...
Click to collapse
Tomorrow mine will go back to Samsung Supplier. Case Magnet also does not work.
I thought I was the only one with this issue. Glad to see its not just me. I am also experiencing heavy flickering on this device. I'm thinking maybe I should flash a firmware upgrade??? I am already at NC5, but isnt there a newer one available - ND* , NE*, NF* ??? Its really starting to bother me.
baddison said:
I thought I was the only one with this issue. Glad to see its not just me. I am also experiencing heavy flickering on this device. I'm thinking maybe I should flash a firmware upgrade??? I am already at NC5, but isnt there a newer one available - ND* , NE*, NF* ??? Its really starting to bother me.
Click to expand...
Click to collapse
Updating did not help for me, also tried other original firmwares. I only experienced flickering under 50% battery and full resolution till 70% resolution. Also flipcovermagnet did not work. Today I returned mine for repair. I triggered Knox 1 time, Samsung will only repair the tablet one time for that.
It is firmware related. It is fixed in NG2 firmware, which is released for Netherlands and Poland so far. On all older firmwares, enabling "disable hardware overlays" in developer options fixes this. But this option needs to be enabled on every reboot, as it doesn't stick.
omeryounos said:
It is firmware related. It is fixed in NG2 firmware, which is released for Netherlands and Poland so far. On all older firmwares, enabling "disable hardware overlays" in developer options fixes this. But this option needs to be enabled on every reboot, as it doesn't stick.
Click to expand...
Click to collapse
Possibly also hardware related, as my NC3/NA7/NC3 DBT p905 LTE does not suffer from this.
ShadowLea said:
Possibly also hardware related, as my NC3/NA7/NC3 DBT p905 LTE does not suffer from this.
Click to expand...
Click to collapse
Also installed NG2, it wasn't Dutch by the way. It also did not solved the problem.
When my tablet is coming back I will let you know what Samsung had to say.
This problem is so stange. After restart I can have a few days without any problem at all. I can play games, I watch videos, I try to provoke the flickering by opening different programs that use hardware overlay feature but everything works perfectly... The problem comes back suddenly, the device at that time can be hot or cold, it can be just turned on from sleep mode or be used for many hours prior the moment the problem appears again. I really cannot identify the pattern and determine what can trigger this flickering. It is so annoying.
ehoton said:
This problem is so stange. After restart I can have a few days without any problem at all. I can play games, I watch videos, I try to provoke the flickering by opening different programs that use hardware overlay feature but everything works perfectly... The problem comes back suddenly, the device at that time can be hot or cold, it can be just turned on from sleep mode or be used for many hours prior the moment the problem appears again. I really cannot identify the pattern and determine what can trigger this flickering. It is so annoying.
Click to expand...
Click to collapse
Hm, did you check the RAM usage when it happens? Every device starts having issues when there are too many apps in the cache and the RAM is too full (from freezes to lag to reboots), and since you mention it can take days after a reboot, it might be RAM related. Did you try clearing that when it happens?
ShadowLea said:
Hm, did you check the RAM usage when it happens? Every device starts having issues when there are too many apps in the cache and the RAM is too full (from freezes to lag to reboots), and since you mention it can take days after a reboot, it might be RAM related. Did you try clearing that when it happens?
Click to expand...
Click to collapse
Today I ran different stress test apps and one app that fills RAM up to the limit when all background programs are gets killed by the internal Android "safety" feature and I did not get any flickering! But I am almost 100% confident that it will appear again in a few days. I also tried to carefully twist and bend the tablet thinking that the problem might be related to loose cable connection but still nothing.
Registered to say that I've had the same screen flickering problem with my Galaxy Tab Pro 12.2 wi-fi tablet. I have actually returned two and am hoping for better luck with the third. I've bought all three from Costco in Phoenix, Arizona. With the first, I used the tablet for almost two months before the screen started flickering and I got random shutoffs/reboots. With the second, I got these same symptoms within two days. The flickering continued after a system restore, so I don't think it's a software problem.
Elsewhere on the internet, people have reported flickering while watching video and fixed it by turning off software rendering in developer options. That, however, seems to be a separate problem. I experienced the flickering during all activities, and changing the rendering setting didn't fix it. Nor did turning off auto-brightness.
The flickering seemed to show up most often when the battery was low, making me wonder if it was a power problem. I've also noticed, though, that the tablet seems to get really hot around the top center, where the camera lens is, especially on the backside. This makes me wonder if the tablet is burning itself out, or if using a case might hasten the problem by holding in heat.
Bought this third tablet from a different location, thinking maybe there was a bad run or something. If anyone figures out the issue or gets any kind of useful response from Samsung, please post.
This makes me wonder... Are you all using the WiFi edition of the tablet? Anyone with the LTE P905 having the problem?
ShadowLea said:
This makes me wonder... Are you all using the WiFi edition of the tablet? Anyone with the LTE P905 having the problem?
Click to expand...
Click to collapse
No screen flicker and I'm using an AT&T p907a.
I use P900, wi-fi only.
Does anyone have the issue when it is plugged in?
omeryounos said:
It is firmware related. It is fixed in NG2 firmware, which is released for Netherlands and Poland so far. On all older firmwares, enabling "disable hardware overlays" in developer options fixes this. But this option needs to be enabled on every reboot, as it doesn't stick.
Click to expand...
Click to collapse
Looking at sammobile Poland and Netherlands are on NF2. ........so where have you found this NG2?

S7 External SD notification card reading issue

I have read on many forum about the issue of the external SD being somehow "ejected". People tried every possible solutions, including buying new SD cards, reformatting, etc. I had this issue myself. I did not find any solution neither anyone has found one on other forums. But 2 days ago I did found it.
Everytime you restart your phone, the issue will come back. In order to get rid of the constant notification, here is what I found. It is not a hardware problem (bad connection, etc) neither a software issue as everybody believes.
It is simply that the phone need to scan the SD everytime you restart it. And the notification will continue to come back until you do this.
1) open the notification. This will bring you directly in your SD content.
2) open each folder you have on it. This will make the phone scan it's content. And you have to do it in order to get rid of the notification.
This needs to be done everytime you restart the phone. Once you have done the 2 steps above, your SD content will stay "locked" untill you start the phone again.
I have been a long time member of xda and I did not post for over 2 years. So if my post is not in the right section please do not hesitate to move it to the right section / tread.
Thank you and I really hope this will help a lot of of us.
it is a hardware problem. my replacement unit doesn't have this issue at all with any of my cards.
Thanks
I got my phone on the 11th. Can you tell me when you got your replacement? Thanks
mannequin said:
it is a hardware problem. my replacement unit doesn't have this issue at all with any of my cards.
Click to expand...
Click to collapse
Can you tell me how long you have had the new phone? I have gone about a day without the notification and I just want to make sure that your new phone has gone several days without the issue. I had my phone replaced already last Saturday and the new phone is doing the same thing as the old phone. If it is actually a hardware problem, I have gotten 2 bad phones. I would hope this is unlikely or Samsung has a big problem on their hands.
skiddingus said:
Can you tell me how long you have had the new phone?
Click to expand...
Click to collapse
my first unit was February build with all kinds of issues: reoccurring SD card notification, poor screen uniformity, audio distortion through headphones when the phone was upside down, too sensitive screen.
the new phone (March build) i got last Wednesday has none of those, zilch.
Are you really sure it's an hardware related issue ?
i also have the same problem...
daibaron said:
Are you really sure it's an hardware related issue ?
i also have the same problem...
Click to expand...
Click to collapse
how do you explain it otherwise? first phone had it with any card at random intervals, the new one has zero.
i used adoptable storage and the message disappeared... the memory management is different that's all
i think this may be related to some Roms since all S7 owners are not all concerned
I have just read this.
However, I know lots of people complaining this did not fix the issue : www.gottabemobile.com
And this too
http://www.ibtimes.co.uk/samsung-galaxy-s7-galaxy-s7-edge-troubleshoot-issues-how-fix-them-1549519
Well I went to best buy and got a second replacement phone today. I'm at almost 12 hours now without the SD card notifications. Keeping my fingers crossed.
My notifications have died down after the recent security update on T-Mo. Maybe just a coincidence. It's also encrypted.
skiddingus said:
Well I went to best buy and got a second replacement phone today. I'm at almost 12 hours now without the SD card notifications. Keeping my fingers crossed.
Click to expand...
Click to collapse
restart your phone, bet it comes back
HTCMDA said:
restart your phone, bet it comes back
Click to expand...
Click to collapse
I've restarted it a dozen times. Both notifications always appear after a restart. This is normal. I was getting the notifications randomly throughout the day. Sometimes certain apps would also lose access to the card.
I'm at 20 hours now with no random notifications. It's looking good.
---------- Post added at 07:16 AM ---------- Previous post was at 07:15 AM ----------
_Gir_ said:
My notifications have died down after the recent security update on T-Mo. Maybe just a coincidence. It's also encrypted.
Click to expand...
Click to collapse
The update didn't seem to help my phone on Verizon.
Totally solved for me
I just wanted to update you. I did the procedures as mentioned in the links I posted above.
One of the step involve to "slowly" replace the tray in its position. Ensure you do it.
I did not use my pc adaptor to do my backup on my PC. I used a usb connected to the phone.
One thing though: I had only 14gb of data on my card. I was able to move it all to the phone (as well as the pc) and this brought me to 31gb in my phone. So when I re-formatted my SD using the setting from the phone, I was able to just re-transfer the content on it from the phone without using my pc backup.
It has been 3 days without any fault reading and notification pop-up.
For those who have way more stuff on their SD, I would ensure that you transfer them from the phone on your pc, and not using a SD adaptor directly in your pc. I do not know if this makes a difference, but I would not take the chance. Use the USB adaptor (phone to pc).
Also, I have noticed that all the treads around the web which dealt with the subject (not only on xda) have since a week or more got quiet, which means that the issue is kind of resolved.
Putting back the tray slowly in is one of the KEY procedure to follow. This does mean that the tray is kind of not perfectly designed (hardware issue). So it is a possibility that some of you do have a somehow more sensitive tray. It also means that it may degrade overtime (with the cold, and heat, sun, etc.). This tray should not have been designed with weak material (ie: rubber). It should have been made with hard plastic or something else. This decision may have been made for the waterproofing of the device. However, I believe that they could have sealed it properly using stronger material.
We have a one-year warranty and the summer is coming. If you feel that it degrades overtime, return the device. I would not do so right now as the production lines will not adapt to this problem for a few months. I would say 6+ months.
I hope this helps.
skiddingus said:
I've restarted it a dozen times. Both notifications always appear after a restart. This is normal. I was getting the notifications randomly throughout the day. Sometimes certain apps would also lose access to the card.
I'm at 20 hours now with no random notifications. It's looking good.
---------- Post added at 07:16 AM ---------- Previous post was at 07:15 AM ----------
The update didn't seem to help my phone on Verizon.
Click to expand...
Click to collapse
In your case, I would suggest getting a replacement. See the post I just made. 2 minutes ago.
Good luck to you all.
Christian99 said:
In your case, I would suggest getting a replacement. See the post I just made. 2 minutes ago.
Good luck to you all.
Click to expand...
Click to collapse
The update didn't help but the 2nd new phone seems to have fixed the problem. I'm over 24 hours now with a notification. I think it is finally fixed. I still can't believe that I had 2 bad phones in a row but it appears to be what the problem was.

S8 plus echo when making phone calls

Does anyone experiencing echo when making phone calls. The echo is from the caller side and I dont hear it from my phone. Whenever someone is calling me they say that they are hearing them selves whenever they say something. So I tried calling myself from my wife's phone and I can hear it aswell.
I have the exynos version
I am experiencing the same issue on my new S8 Plus, SM-G955F Exynos version also . Did you figure out a way to fix it?
dretext said:
I am experiencing the same issue on my new S8 Plus, SM-G955F Exynos version also . Did you figure out a way to fix it?
Click to expand...
Click to collapse
Not yet. I am taking mine to Samsung service tomorrow
Its crazy how I paid more than $800 on a smartphone that it fails to do one of the simplest task a smartphone can do which is making phone calls without any issues
I have the same issue...any solution so far from SAMSUNG..???
My new Samsung Galaxy S8 Plus is just a week old now but getting severe Echo on the other end when made or received calls!!! I am with EE in the UK.
When someone calls me or I get call from someone party at the other end is complaining that he/she get their voice echo'd badly, but at the Galaxy end no issues perfect sound. I tried calls with speaker phone ON/headset connected, both cases no echo at the other end!!! Only other reference to this entry.
As I said when headset or speaker phone ON on Galaxy, no echo at the other end. Also i could see when Speaker phone is switched off Echo gradually goes down though first 30 sec after speaker off echo is maximum.
I removed cases and screen protector and tried same issue. Also tried with Voice over Wifi Off - No difference. BTW I am in an area with lower signal strength. But @ Galaxy end everything is perfect, No issue at all!!!
Any suggestions..?? Not keen to return phone as it might take weeks to get a replacement and again had to copy all data etc.
Thanks
P***d of S8+ User
any news at all on this issue..???
GalaxyS8Plus said:
any news at all on this issue..???
Click to expand...
Click to collapse
I just received my phone from service and they said they changed the mother board of the phone. I tried making a call and the same issue is there. I am fed up with Samsung and I will return the phone
This is crazy..$£800 paid for very GOOD LOOKING phone - But not good for making or receiving calls!!!
GalaxyS8Plus said:
This is crazy..$£800 paid for very GOOD LOOKING phone - But not good for making or receiving calls!!!
Click to expand...
Click to collapse
Exactly! Did you return your phone?
I am told I will get replacement in next few days...fingers crossed!!
---------- Post added at 10:39 AM ---------- Previous post was at 10:38 AM ----------
UPS (in UK) will collect old one and deliver new..
same
I'm having the exact same problem. Heard it might have something to do with the 4G call improvement. Anyone tried turning this off?
I have the echo quality on everything, GPS, movies, music, phone calls..ect. also have problem with my speaker cutting out, anyone else? Solutions? I've gotten no help through support. FRUSTRATING!
I also have this issue, on AT&T S8 plus. Turned off "Enhanced LTE Services" under phone setting using nova activities and still does the same thing. Guess i'll try a factory data reset. Anyone posted above figure out what the issue was?
Having same issue , even after changing buttom Mic.
When use speaker the upper Mic is used and the echo gone.
No solution yet
Download and replace this file in your system/etc folder. You will obviously need root. I've been back and forth with the service provider but decided to fix the problem myself. The only change I've made from the original file is to turn down your second mic gain which doesn't actually get used during a standard call anyway. I've left it untouched for all other modes.
https://drive.google.com/open?id=0ByqbvrtYRACPUGFNSVY0RU1GcTA
standm said:
Download and replace this file in your system/etc folder. You will obviously need root. I've been back and forth with the service provider but decided to fix the problem myself. The only change I've made from the original file is to turn down your second mic gain which doesn't actually get used during a standard call anyway. I've left it untouched for all other modes.
https://drive.google.com/open?id=0ByqbvrtYRACPUGFNSVY0RU1GcTA
Click to expand...
Click to collapse
And your trick fixed the problem?
/CK
It doesnt work for me
Try this. Made another change. Should be fine. Just remember to set permission to rw-r-r once replaced and restart your phone. Else it won't work.
https://drive.google.com/file/d/0ByqbvrtYRACPdEdDcjRkd2FSa0U/view?usp=drivesdk
---------- Post added at 12:41 PM ---------- Previous post was at 12:40 PM ----------
[/COLOR]
Cesar Cao said:
It doesnt work for me
Click to expand...
Click to collapse
Try this. Made another change. Should be fine. Just remember to set permission to rw-r-r once replaced and restart your phone. Else it won't work.
https://drive.google.com/file/d/0ByqbvrtYRACPdEdDcjRkd2FSa0U/view?usp=drivesdk
---------- Post added at 12:42 PM ---------- Previous post was at 12:41 PM ----------
[/COLOR]
Cesar Cao said:
It doesnt work for me
Click to expand...
Click to collapse
Try this. Made another change. Should be fine. Just remember to set permission to rw-r-r once replaced and restart your phone. Else it won't work.
https://drive.google.com/file/d/0ByqbvrtYRACPdEdDcjRkd2FSa0U/view?usp=drivesdk
---------- Post added at 12:43 PM ---------- Previous post was at 12:42 PM ----------
[/COLOR]Try this. Made another change. Should be fine. Just remember to set permission to rw-r-r once replaced and restart your phone. Else it won't work.
https://drive.google.com/file/d/0ByqbvrtYRACPdEdDcjRkd2FSa0U/view?usp=drivesdk
solved for me
Hello, I had this problem after a return of services for a simple button , he came back New but my interlocutors complained of an unbearable echo of their voices during the calls, but that in their senses, me on my side I had no echoes. Short end after some research and not wanting to send him back to service for a week and having to give me a huawei, I decided to do it myself, so there are two seals at the microphones, they can to be defective or badly put. Need to know that it is the noise reduction microphone that is problematic so that from above. For my part I have not been to look at the seals, I opened the phone and all the screws of the phone was too tight I loosened and test before going further and close the tel. And for me it worked! To close the phone it is necessary to change the adhesive which is stuck on the hull, this moment is very difficult because it is necessary to remove the old one and it is well glued! And for the waterproofness I do not advise you to go
to bathe with after that.
I had a problem - The person I was calling, could hear his own voice (echo) so, Samsung Store (Vancouver) send my phone for the repairs in Toronto, later appeared another problem – the phone could not recognise any sim card. Then they send it again to Toronto. After I received, în a few days Echo problem returned back so they send it again to Toronto to fix. In total my phone was sent 4 times to Toronto for repairs – every time leaving me with no phone for weeks and a lot of waste of time and so much stress.
Guys believe me I have spend so, so many hours for the past 9 months over the phone, live chatting on computer and emails with their customer service teling me : “This issue was escalated in top priority and discussed with higher management” Everybody knew me already in their offices I guess. By the end I was speaking over the phone with the general manager of the upper department, you know what he said- I can hear this disturbing noise of the echo, but I can not do anything as our policy is to do what our computer test are giving, our computer test declared your phone is working good as per manufacturer’s specifications, so please use your phone as it is…
Can you imagine that???
I have learned one thing- nowadays all the phone are practical identical, our human eye hardly will see the difference- photos/speed etc. What you are really buying is the company you will deal with later. What you will do if your phone got broke??? Samsung has the WORST customer service from them all, you can find tons of people like me on the net, Samsung will replace 99% of your phone hardware but will never replace you with a new phone.
Usually I am not writing reviews, but this case got me supermad, I have spend about 1400$ for the phone and wirelescharger and I keep it in my drawer now. I was huge fan of the Samsung, as I have many appliances în my house from Samsung, but this phone was the last one for sure. I remained loyal even after they were blowing batteries în people's hands with the Note 7 and I believed in them and I bought this S8+, but I regret so much.
Do not make my mistake. There are so many good phones like Iphone, Google Phone etc. with a great customer service- just ask your friends.

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