[Q] Asus Memo Pad HD 7 bricked? - General Questions and Answers

If this isn't the right area, please move it!
Anyway, I was following the steps on to flash a rom on the Asus Memo Pad HD 7 here [RECOVERY] [ROM] ASUS Memo Pad HD 7 (me173x) [MULTILANG] and it seemed to brick it! I'm not blaming anyone as I took that risk, but I'd like to know what you think of this. I was at the end of Part 1 where you flash the preloader, and when I connected the Pad to my PC, windows said it needed to install a driver AGAIN! So I went through the steps of loading it and for who knows why the PC locked up. I'm sure it had nothing to do with this, but the PC rarely if ever locks up so I was surprised.
Anyway, I was forced to restart it and went back to start from where I left off. But now the Pad does nothing! I plug it in and the included "Flash Tool" doesn't see it, even Windows doesn't say anything is connected!!!!! I tried everything I could think of (Hold power and volume buttons, etc) but it wont turn on! Even plugging it in does nothing! I think it's charging (feels a little warm) but it may be leftover heat. Is there anything left that I could do, or did I just create a very expensive paperweight?
If nothing can be done, I'm sure Best Buy will still exchange it. I haven't had it very long and I'm not telling them what I did!

trekking95 said:
If this isn't the right area, please move it!
Anyway, I was following the steps on to flash a rom on the Asus Memo Pad HD 7 here [RECOVERY] [ROM] ASUS Memo Pad HD 7 (me173x) [MULTILANG] and it seemed to brick it! I'm not blaming anyone as I took that risk, but I'd like to know what you think of this. I was at the end of Part 1 where you flash the preloader, and when I connected the Pad to my PC, windows said it needed to install a driver AGAIN! So I went through the steps of loading it and for who knows why the PC locked up. I'm sure it had nothing to do with this, but the PC rarely if ever locks up so I was surprised.
Anyway, I was forced to restart it and went back to start from where I left off. But now the Pad does nothing! I plug it in and the included "Flash Tool" doesn't see it, even Windows doesn't say anything is connected!!!!! I tried everything I could think of (Hold power and volume buttons, etc) but it wont turn on! Even plugging it in does nothing! I think it's charging (feels a little warm) but it may be leftover heat. Is there anything left that I could do, or did I just create a very expensive paperweight?
If nothing can be done, I'm sure Best Buy will still exchange it. I haven't had it very long and I'm not telling them what I did!
Click to expand...
Click to collapse
There are 2 ways:
1. Disconnect and connect the battery
2. Wait 1-2 days

PDox68 said:
There are 2 ways:
1. Disconnect and connect the battery
2. Wait 1-2 days
Click to expand...
Click to collapse
So open it and remove the battery, reconnect it and wait that long before turning it on? I guess it's worth a try. Does opening it break any warranty seals?

trekking95 said:
So open it and remove the battery, reconnect it and wait that long before turning it on? I guess it's worth a try. Does opening it break any warranty seals?
Click to expand...
Click to collapse
If "Disconnect and connect the battery" then
Open carefully and all will be well.
Read - http://forum.xda-developers.com/showthread.php?p=49149519#post49149519

Well I went back to Best Buy, and they replaced it! They didn't want to but said they'd make a "one time exception". Awesome! Thanks for your tips, though.

Related

[Q] Boot up time (takes ages!)

My Asus eee pad transformer takes ages to boot (like 15 to 30 minutes!) Which is strange because I watched youtube vids showing it only takes about a minute to boot.
I will also share relevant information that may be useful in suggesting why it might be..
K, so I bought an Asus eee pad transformer on Saturday from Micro Anvika, I was really lucky because a stock of 4 just came in WITH the keyboard dock .
Got home, turned it on for a quick test drive, took forever to boot like 10-15 minutes (but maybe it was to be expected because its new). Then a screen came up asking me to enter a password (it also said safe mode at the corners).
So I thought I had to enter a new password. But it said wrong password! Kept trying different passwords like Admin or android or Asus, no luck.
Seemed dodgey, so I went back to Micro Anvika for them to check it out. They thought it was strange and they did a "Hard reset".
So everything worked fine after that. Wifi, bluetooth, keyboard dock, sound all worked fine. I charged it for the rest of the day (8 hours) with the dock and used it ALL day from Sunday when it was fully charged.
So I shut it down at Sunday night, and rebooted it to check if that it doesn't go in to that safe mode, welcome screen. Took 30 minutes to boot up (just stays in that "eee pad" screen for ages), and it loaded normally with all my settings and customisations in place. Thank God.
But today, I switched it on again, took another 15-20 minutes to load and it prompted me with an android welcome page! To make it clear, I did not hard reset it, I just pressed the power button once for less than 5 seconds.
So I just turned it off, and turned it on again, and now i'm typing this post while this thing boots up and its been like almost 20-30 minutes now? and still hasn't booted up yet.
I know I sound like i'm exagerrating, but it REALLY is taking that long.
Now I wanna know if i'm doing something wrong here or if this baby is defective :S.
Again, I know I'm not doing a hard reset, because the guys at Micro Anvika said you have to press and hold the power button for 30 seconds. Maybe their wrong?
Also, does it have to do with battery life? Right now, its less than 30%.
Apologies if post is too long to read, but this is really tedious, and worrying that it would keep hard resetting everytime I use it.
Any advice?
Thanks in advance.
Something is terribly wrong with your unit, mine fully boots up in less than a minute from a cold start even when the battery is pretty low.
My advice is to make sure you have the latest firmware, and if that doesn't fix it, return it.
That behavior is in no way normal.
That's definitely not normal as I'm sure you know. Mine takes a couple minutes to boot tops. Do you have the latest firmware installed from asus?
Sent from my ADR6400L using Tapatalk
Sounds like you have a development model/prototype. There was some other guy on the forums who had one with android 2.2 installed on it so we know they are out there. It definitely shouldnt take longer than about a minute to boot up no matter what you're doing with it (other than updating firmware). I've not seen any mention of anyone else mentioning a 'safe mode' before. Sounds more like a windows thing tbh.
Yes check what Android version you have. If it says 2.2 can we haz a system dump
Sent from my ADR6400L using Tapatalk
Would factory reset it ASAP...
kingkay said:
My Asus eee pad transformer takes ages to boot (like 15 to 30 minutes!) Which is strange because I watched youtube vids showing it only takes about a minute to boot.
I will also share relevant information that may be useful in suggesting why it might be..
K, so I bought an Asus eee pad transformer on Saturday from Micro Anvika, I was really lucky because a stock of 4 just came in WITH the keyboard dock .
Got home, turned it on for a quick test drive, took forever to boot like 10-15 minutes (but maybe it was to be expected because its new). Then a screen came up asking me to enter a password (it also said safe mode at the corners).
So I thought I had to enter a new password. But it said wrong password! Kept trying different passwords like Admin or android or Asus, no luck.
Seemed dodgey, so I went back to Micro Anvika for them to check it out. They thought it was strange and they did a "Hard reset".
So everything worked fine after that. Wifi, bluetooth, keyboard dock, sound all worked fine. I charged it for the rest of the day (8 hours) with the dock and used it ALL day from Sunday when it was fully charged.
So I shut it down at Sunday night, and rebooted it to check if that it doesn't go in to that safe mode, welcome screen. Took 30 minutes to boot up (just stays in that "eee pad" screen for ages), and it loaded normally with all my settings and customisations in place. Thank God.
But today, I switched it on again, took another 15-20 minutes to load and it prompted me with an android welcome page! To make it clear, I did not hard reset it, I just pressed the power button once for less than 5 seconds.
So I just turned it off, and turned it on again, and now i'm typing this post while this thing boots up and its been like almost 20-30 minutes now? and still hasn't booted up yet.
I know I sound like i'm exagerrating, but it REALLY is taking that long.
Now I wanna know if i'm doing something wrong here or if this baby is defective :S.
Again, I know I'm not doing a hard reset, because the guys at Micro Anvika said you have to press and hold the power button for 30 seconds. Maybe their wrong?
Also, does it have to do with battery life? Right now, its less than 30%.
Apologies if post is too long to read, but this is really tedious, and worrying that it would keep hard resetting everytime I use it.
Any advice?
Thanks in advance.
Click to expand...
Click to collapse
Would you enable this function as following?
setting -> enable item-"high quality on mobile"
Perhaps a bad hdd?
Sent from my GT-I9000 using XDA App
Did none of you actually READ the post? he doesn't have a transformer. he has some of the w7 based tablets...
28.67 seconds
just tested it
ldti said:
Did none of you actually READ the post? he doesn't have a transformer. he has some of the w7 based tablets...
Click to expand...
Click to collapse
I think you're the one with the reading difficulty...
K, so I bought an Asus eee pad transformer on Saturday from Micro Anvika, I was really lucky because a stock of 4 just came in WITH the keyboard dock
Click to expand...
Click to collapse
Says quite clearly it's a Transformer, though if you skipped that part and just read his description, it DOES read more like it's got some version of Windows on there (which unless it somehow has an alpha of Windows 8, isn't possible.)
I think we need screenshots.
FloatingFatMan said:
though if you skipped that part and just read his description, it DOES read more like it's got some version of Windows on there
Click to expand...
Click to collapse
Exactly what i meant!
Is encryption enabled?
kingkay said:
so I bought an Asus eee pad transformer on Saturday from Micro Anvika.
Click to expand...
Click to collapse
Is that in Bosnia
slow boot
AndroidCola said:
Something is terribly wrong with your unit, mine fully boots up in less than a minute from a cold start even when the battery is pretty low.
Click to expand...
Click to collapse
This is one of the main reasons I "liked" android tablets as apposed to windows, I liked the INSTANT ON start up of 2.0 or 2.0 but NOW.... almost as bad as my pc 1-2 minutes. I also seem to have problem opening some hyper links inside a browser, any browser for certain web site link.
ldti said:
Did none of you actually READ the post? he doesn't have a transformer. he has some of the w7 based tablets...
Click to expand...
Click to collapse
Did you read it? he said it was a Eee pad Transformer
try to hold down the power button till the unit restarts. If that doesn't help it try a factory reset in settings. If that doesn't I'd return it.
If it is the W7 based eee pad you might have gotten a good deal. I assume they aren't as cheap
15 minutes does have the "defective" tone all over it.
I thought my boot times were bad. I just timed it and it takes 2 minutes from power on to fully active (widgets, etc. loaded). Here's a few points about my setup:
- I booted it docked in the keyboard.
- 16 GB MicroSD (in the unit) loaded with comics and around 6 GB of MP3s
- 16 GB SD (in the dock) loaded with movies.
- I'm running Folder Organizer with everything loaded in folders with custom icons and folders with browser links (also assigned unique icons). Also running Beautiful Widgets but that's negligible.
- I have over 200 apps installed and a few GB of PDFs on the internal 16 GB.
2 minutes seems about right. 15 minutes? Umm.. ..no.

[Q] Transformer stuck in APX mode. Help!

Hi guy,
i can't turn on my TF. It's full battery. I try press all kind of buttons but still not working. When i plug my TF in my Laptop screen still black but when i press the power button (only power button, not vol-up + power button) for 5s my laptop found a device name "APX". If i press the power button 5s again, it's disconnect from the laptop but after 2s it's auto-connect again as a "APX".
Please help me, this tablet not mine, a friend give it to me to help him install some apps, he'll kill me if he know i killed his TF.
Thanks,
Update: I forgot to tell you guy how i get into this sh*t. Ok, here we go.
Last night, i'm in CWM recovery to flash new ICS ROM. after flash the rom i went to the "Advanced setting" -> "some things about SDcard but i don't remenber what is it". In there i saw many choise like "unmount system, mount cache, mount data, format system, format data, etc." And at the end it's "Back to menu" choise. I choise all the "mount ....." part so it's all changed to "Unmount ......." After that i pull out my microSD (I have no idea why im doing that) When the microSD is pull out, the choise "back to menu" on the list is disappear, so im not able to go back to main menu to reboot. Then i hold the power button to turn it off. After that i press the down volume + power to go to CWM Recovery again, the TF boot up, but this time the TF not show the text say "press volume up in 5s", it show some blue bar running on middle of screen, it happen so quick that i didn't noitice and still hold power when Eeepad logo appear and quickly press volume up (this moment the blue bar appear and running), and screen imidietly go to black since that moment and can't turn on any more.
Step 1: Relax
Step 2: Disconnect from USB
Step 3: Long press the power/lock button for 30 seconds
Step 4: Release the power/lock button
Step 5: Press the power/lock button for 3 seconds and it should power up normally.
frederuco said:
Step 1: Relax
Step 2: Disconnect from USB
Step 3: Long press the power/lock button for 30 seconds
Step 4: Release the power/lock button
Step 5: Press the power/lock button for 3 seconds and it should power up normally.
Click to expand...
Click to collapse
Thanks for your help, but it's not work. I'm freaking out man.
I think im realy ****ed up this time.
R.I.P me !!!
How about if you long press VOLUME DOWN and POWER for 15-20 seconds?
hold down power for 30 seconds. Then press power and volume down.
Never mind . Try pressing the volume up button a few times then reboot.
Sent from my Transformer TF101 using Tapatalk
I try all kind of combination button but no hope.
I think this will be the last day i live, tomorow my friend will cut off my head and throw my body into fire.
Glad to know you guy. Wish me luck.
931758624 said:
I try all kind of combination button but no hope.
I think this will be the last day i live, tomorow my friend will cut off my head and throw my body into fire.
Glad to know you guy. Wish me luck.
Click to expand...
Click to collapse
What's the S/N of the tablet ?
Antjac said:
What's the S/N of the tablet ?
Click to expand...
Click to collapse
No sure if he can answer you. His might be burning in the fire right now.
Antjac said:
What's the S/N of the tablet ?
Click to expand...
Click to collapse
I send the TF back to Asus Center so i don't remember the S/N number but i remenber it's start with "B70.........."
No sure if he can answer you. His might be burning in the fire right now.
Click to expand...
Click to collapse
I told my friend i discover some error in his TF and send it back to Asus and he's believe me So i guess someday he'll find out and kill me but that day....IT'S NOT TODAY
Congrats! You're one of a hand full of people who have managed to put their tegra 2 device into a permanent apx bootloop. I've seen this happen across all tegra 2 devices.
goodintentions said:
Congrats! You're one of a hand full of people who have managed to put their tegra 2 device into a permanent apx bootloop. I've seen this happen across all tegra 2 devices.
Click to expand...
Click to collapse
So you mean my TF can't be fixed
Bad new guy, I must pay 235$ for a brand-new mainboard. But the good new is my friend still don't know anything about this.
Where did you have to pay 235$ for a new main board?
Sent from my Droid Razr using XDA Premium App
931758624 said:
So you mean my TF can't be fixed
Click to expand...
Click to collapse
Ever since the tegra 2 came out, I've been on and off recieving these permanent apx bootlooped devices from people to fix. So far, I have not been able to find a consistent way to bring them out of permanent apx bootloop. And no, nvflash won't help. Trust me on this.
I'll buy your TF for $100 just to play around with a TF with this condition. Haven't played with a permanent apx bootlooped TF yet. Played with an iconia, gtablet, and a couple other tegra 2 devices with this condition.
Or you could RMA it and see if asus can fix it. Just tell them you woke up one morning and it stopped turning on.
DTrainMusicVein said:
Where did you have to pay 235$ for a new main board?
Click to expand...
Click to collapse
Asus Center said my mainboard is broken and i must pay 235$ to replacement the mainboard.
I'll buy your TF for $100 just to play around with a TF with this condition. Haven't played with a permanent apx bootlooped TF yet. Played with an iconia, gtablet, and a couple other tegra 2 devices with this condition.
Click to expand...
Click to collapse
I only have the mainboard, so if you want i can sell it for you. 75$ might be just fine
goodintentions said:
Ever since the tegra 2 came out, I've been on and off recieving these permanent apx bootlooped devices from people to fix. So far, I have not been able to find a consistent way to bring them out of permanent apx bootloop. And no, nvflash won't help. Trust me on this.
Click to expand...
Click to collapse
For those unlucky guys (as me ) who also hit the apx boot loop issue: try EasyFlasher.
I tried manually restore my recovery partition and couple of others but was stuck at apx boot loop. Than I found one comment here on forums that suggest use of EasyFlasher. I just give it a try, reflash stock asus and put some recovery on through it and voila, tf101 is unbricked now.

About to RMA but dit not unroot & stock

So last week my B70 TF101 suddenly started to gave up on me... Rooted and running ARHD 3.4.0 for about a week, in the morning all was ok, played with it a little bit and put it away (not sure if I turned it off or locked screen only) and in the afternoon it didnt wake up anymore. Black screen, I could still here e-mail notifications and docking sound when plugged in the dock.
Repeatedly tried to hard reset, get into CWM recovery, and finally tried to hook it up to my desktop to get into APX mode. Got sure it was charged until dock LED was lit green, also had it hooked to charger directly for a few hours (without dock).
At this point when blindly tried to reset/power off/power on I did not hear any notification anymore except for the occasional camera shutter click but as I have no feedback if its on or off or whatever mode it was in I dont know if its running anymore or not.
Strangely not even my desktop recognizes it when plugged in with USB, trying to get into APX (vol up + power >6sec), no USB notification sound in Windows, new hardware found, refresh of the Device Manager tree, nothing.
I feel at least the backlight is defect but that doesnt explain the no response on USB so looks like there is more to it than just the backlight. I also tried to use a flashlight but cannot detect any screen activity.
So I decided as I still have 2 months warranty I would RMA it. It is beeing picked up tomorrow but have not been able to unroot and install stock recovery/rom...
Now my question is, what chances do you think I have if, lets asume, also the Asus repair centre cannot get access over USB so they wont notice it was rooted, will repair/replace it and send it back?
Did any of you guys manage to get your rooted TF101 repaired and returned under warranty? Or did you get charged? If so how much?
Thanks for any replies!
NVFlash is out for SBK2 devices, use that and repartition your device.
http://forum.xda-developers.com/showthread.php?t=1676845
whitekidney said:
NVFlash is out for SBK2 devices, use that and repartition your device.
http://forum.xda-developers.com/showthread.php?t=1676845
Click to expand...
Click to collapse
Yes thanks, and so I noticed, but that brings me to 2 questions:
1. I am not familiar with Linux.. Does that mean I have to wait until the tool is released for windows?
2. It clearly says "All usage requires booting your tablet into APX mode by connecting it to USB, turning it off and turn it back on while holding Volume Up!".
There is absolutely no response when I connect my TF101 by USB and try to enter APX mode. Would that be different on Linux?
FYI, I used APX a few times about a year ago to gain root, so I am not unfamiliar with this method. I know the USB hardware detected sound in Windows should sound when APX mode is entered and besides it should show up in the deivce manager. Neither is the case.
APX mode is power-volup, just to be totally clarified. Try reinstalling the apx drivers on windows manually, and you don't have to install linux totally, you can use a LiveCD or virtualbox to run NvFlash
You're right, typo edited.. I will try your suggestion, thanks.
Sent from my HTC One X using xda premium
wait, don't bother with windows drivers, you need linux if you're Sbkv2. They'll most likely notice if you're on a ROM, definitely if you have recovery, and may or may not charge you for repairs.
Thing O Doom said:
wait, don't bother with windows drivers, you need linux if you're Sbkv2. They'll most likely notice if you're on a ROM, definitely if you have recovery, and may or may not charge you for repairs.
Click to expand...
Click to collapse
Update: some progress... guess what.. tried my friends USB cable and presto.. APX mode, was able to flash stock rom (http://www.xdafileserver.nl/index.php?dir=Asus/Asus+Transformer+(TF101)/ROMS/NVflash+STOCK/ICS+.21). Following succesful flash, tried powering off and on + voldown to get in recovery but does not give ANY visual feedback.
So still zero screen activity, during flashing, booting, whatever. At least I got it back to stock and can now turn it in for repairs...
Good, rma that and it should be fixed without complaint from asus.
Thing O Doom said:
Good, rma that and it should be fixed without complaint from asus.
Click to expand...
Click to collapse
Thanks, will do... might as well toss in the cable too

[Q] Black screen after FW Upgrade, only vibrates.

Hello!
I just received my Infinity and started working on it, since there was a new Firmware available I downloaded and installed it.
When done it said "shutting down" and turned the Infinity off.
And this is were the trouble began .. since the last few hours I am trying to get it to work again but nothing seems to work.
Pressing the reset button with a paperclick won't work.
Volume down + Power only lets the Tablet vibrate after 10-12 seconds
Pressing power for 20 seconds (ASUS suggested this..) does the same thing.
with/without A/C Charger or docking station same thing, I get absolutely nothing on the screen.
When plugging it in via USB I get the APX mode.
Is there anything I can do at all? I don't want to send it back of course and thought APX Mode will maybe help me install and / fix something "blind" since I think the issue might be related to the Firmware upgrade..
Thanks in advance
Read this thread [How-To] All-In-One Guide For Asus Infinity (TF700) [24/09/2012] if you haven't already and you should be able to fix it.
Cheers Q
Quozl said:
Read this thread [How-To] All-In-One Guide For Asus Infinity (TF700) [24/09/2012] if you haven't already and you should be able to fix it.
Cheers Q
Click to expand...
Click to collapse
I did try the button combinations, and for NVFlash it says: THIS REQUIRES A NON-BRICKED AND UNLOCKED DEVICE. IT WON'T WORK ON ALREADY BRICKED DEVICES
Well.. I think mine already could be bricked, and I can't unlock it by installing the apk
If pressing Volume Down +Power only give you a black screen and not even the Asus logo it means you are bricked (could also be a hw failure, who knows) ... APX mode is useless for your device. So if u can't manage to boot into recovery or in fastboot mode i would recommend you to start the RMA process.
Pretoriano80 said:
If pressing Volume Down +Power only give you a black screen and not even the Asus logo it means you are bricked (could also be a hw failure, who knows) ... APX mode is useless for your device. So if u can't manage to boot into recovery or in fastboot mode i would recommend you to start the RMA process.
Click to expand...
Click to collapse
Nope nothing, doesn't matter if I press up/down + power for how long all I get is a 1 second vibrate after 10-12 seconds, with or without the Volume keys.
Pad is charged, same with A/C, when I try without the LED next to the power doesn't even turn on
Pressing the reset with a paperclip won't work either as stated so I guess it really is a brick...
How can a official Firmware Upgrade brick a device? I'm not new to Android and already own 3 HTC's all rooted and stuff but I never came across something like this ..
A few Things you can still try to recover the Infinty
Dude, that absolutely SUCKS! I would be so disappointed / angry if I were in your position, especially having the tablet for a short time. It DOES sound like a hardware failure (video seems out, but it's almost as if the tablet is running dark, and you just have no video. Can you return it to the retailer you bought it from? That would be 1000% better than an RMA, which is another thing that Asus does extremely poorly (They use a 3rd Part servive out of Grapevine Texas, and in MOST cases it is a nightmare. I don't understand why you can't bring/send it back to the point of purchase. You are not requesting arefund, just exchange for defective tblet.
As a last resort, do this: RUN THE BATTERY FULLY DOWN. Do not put the charge on, and keep checking if the tablet is powered on (touch the power button quickly, like you are taking it out of sleep mode. This could take the better part of a full day/night, but if you run it until the battery fully discharges, I remember a Prime user that this saved the day. It certainly is worth the effort, considering the alternatives.
Once it fully runs down, plug in the charger, and it should power up / begin charging and you will know in two seconds if it worked cause that Asus Logo will be the greatest site you will have seen in some time.
Oh, and something you can try before beginning that long process: I know you have already tried most reset methods, but humor me and put a pin in the reset hole - by HDMI, but instead of just pressing it briefly, press and hold for a FULL 30 + seconds. Some swear this changes the parameters, thiugh I am doubrtfull. More significant was mention that while holding the microswitch in, there is a "draining" happening of the memory onboard. I half belive it because years ago, I had an old HP Jornada Pocket PC, and one of the recovery procedures was remove the backup battery, and wait some inutes for a drain of memory to occur. You could SEE the LCD fading, like losing contrast super slowly. When it went completely blank was whenI was instructed to re-power up.
So try the reset pinhole for 30+ seconds
failing that, try a full battery drain
failing that try to return to point of sale
failing that do a shudder RMA with Asus. (Reach out to Gary Key - his PM and Email are listed in these forums. That way at least you will have a point of contact, and he may provide you with others. Good luck I feel for ya, especially with JB almost upon us! :cyclops:
Yosaku said:
Nope nothing, doesn't matter if I press up/down + power for how long all I get is a 1 second vibrate after 10-12 seconds, with or without the Volume keys.
Pad is charged, same with A/C, when I try without the LED next to the power doesn't even turn on
Pressing the reset with a paperclip won't work either as stated so I guess it really is a brick...
How can a official Firmware Upgrade brick a device? I'm not new to Android and already own 3 HTC's all rooted and stuff but I never came across something like this ..
Click to expand...
Click to collapse
Your are not the only one, afaik other users bricked their devices just by updaing with official firmware.However i'm a bit confused about that "shutting down" message and iirc the device only does a "restart" when updating,it doesn't shutdown.
Hi!
Thanks for the long reply
I tried holding the reset for more than 30 seconds, as I thought it did not help.
Any Tipps on how to drain the battery if I can't even turn it on? It vibrates after 10 seconds but I don't think that will drain much of the battery..
As for the RMA:
I won't do it via ASUS, they told me to but hell no.
Bought it from Amazon and already contacted them, I'll send it back when I get the confirmation they won't do an ASUS RMA, if they do want I just get my money back and buy a new one lol. Either way it is faster than Asus..
/edit
I wondered about the shutdown too and even waited quite some time after it went black because I thought it would boot back again, but well.. it did not
Thanks again!
Yosaku said:
Hi!
Thanks for the long reply
I tried holding the reset for more than 30 seconds, as I thought it did not help.
Any Tipps on how to drain the battery if I can't even turn it on? It vibrates after 10 seconds but I don't think that will drain much of the battery..
As for the RMA:
I won't do it via ASUS, they told me to but hell no.
Bought it from Amazon and already contacted them, I'll send it back when I get the confirmation they won't do an ASUS RMA, if they do want I just get my money back and buy a new one lol. Either way it is faster than Asus..
Thanks again!
Click to expand...
Click to collapse
Put it in APX mode and it will drain your battery.Btw are you sure the battery was charged enough when you updated?
Yosaku said:
Hi!
Thanks for the long reply
I tried holding the reset for more than 30 seconds, as I thought it did not help.
Any Tipps on how to drain the battery if I can't even turn it on? It vibrates after 10 seconds but I don't think that will drain much of the battery..
As for the RMA:
I won't do it via ASUS, they told me to but hell no.
Bought it from Amazon and already contacted them, I'll send it back when I get the confirmation they won't do an ASUS RMA, if they do want I just get my money back and buy a new one lol. Either way it is faster than Asus..
Thanks again!
Click to expand...
Click to collapse
I will try to find the thread - but check in the Prime threads - search for screen black, no video etc. The guy(s) that did it said that they just kept turning it on.. or touching the power switch - I know that's not too detailed. Here's the thing: a vibrate is what the tablet does NORMALLY when powering up... I think your may be running, you just can't see it. The only clues you can get are from the LED in the power button. Green means something like 95% charged. Amber means less that 14% and blinking amber (with no power supply attached means it is within the last few percent - Those are ballpark figures, you can find the full LED color descriptions with a bit of searching. Anyway it is you only indicator so, finding out waht the colors mean might help you in the discharging process.
Pretoriano80 said:
Put it in APX mode and it will drain your battery.Btw are you sure the battery was charged enough when you updated?
Click to expand...
Click to collapse
EDIT: JUST NOTICED you said this is from Amazon. If that's the case, you have no worries. Amazon replaces items faster/better than any other retailer. In fact Amazon will cross ship you a new one and you can return this after receiving the new one - at least that's how they did it with my TF101... two times. On the third exchange, they try to refund you and make you purchase it again, but I complained that it was not the SAME problem each time (this was on the docks) and they went ahead and sent me a 3rd one. Just go ahead and do that. You probably would be better off with a different one, but check it CAREFULLY for defects. I am convinced that these are near impossible for Asus to build without screwing up something - Screen separation (viewed from the edge), scratches, poor cutout/application of the Logo (My daughter actually bled from a cut it gave he -sharp edges) and the INFAMOUS Loose Screen, "Clicking" sound - squeeze the tablet gently all the way around. if it clicks or makes any grinding noises return it. For $500 any defect is unacceptable. Good luck!
Good idea. I also wondered about his state of charge while updating...
Pretoriano80 said:
Put it in APX mode and it will drain your battery.Btw are you sure the battery was charged enough when you updated?
Click to expand...
Click to collapse
Yes, it was even plugged in
SmartAs$Phone said:
I will try to find the thread - but check in the Prime threads - search for screen black, no video etc. The guy(s) that did it said that they just kept turning it on.. or touching the power switch - I know that's not too detailed. Here's the thing: a vibrate is what the tablet does NORMALLY when powering up... I think your may be running, you just can't see it. The only clues you can get are from the LED in the power button. Green means something like 95% charged. Amber means less that 14% and blinking amber (with no power supply attached means it is within the last few percent - Those are ballpark figures, you can find the full LED color descriptions with a bit of searching. Anyway it is you only indicator so, finding out waht the colors mean might help you in the discharging process.
Good idea. I also wondered about his state of charge while updating...
Click to expand...
Click to collapse
Thing is, even when it vibrates the LED is always off, only when I plug it in for charging it turns orange.
I will try the APX method Just plug it in to the PC and when the "can't find driver" message pops up it's in APX? Or do I have to install the drivers first?
Yosaku said:
Yes, it was even plugged in
Thing is, even when it vibrates the LED is always off, only when I plug it in for charging it turns orange.
I will try the APX method Just plug it in to the PC and when the "can't find driver" message pops up it's in APX? Or do I have to install the drivers first?
Click to expand...
Click to collapse
You don't need the PC at all, just put it in APX mode and let it be. The led turns on only when you plug the charger.
Edit: btw, you will know if it's in APX mode because even if the screen is off the device will get warm.
Pretoriano80 said:
You don't need the PC at all, just put it in APX mode and let it be. The led turns on only when you plug the charger.
Click to expand...
Click to collapse
Oh ok, since the only thing it does is vibrate I don't know if it is in APX Mode .. and it vibrates not after 5 seconds even when I press the volume up, but after ~10 seconds
Yosaku said:
Oh ok, since the only thing it does is vibrate I don't know if it is in APX Mode .. and it vibrates not after 5 seconds even when I press the volume up, but after ~10 seconds
Click to expand...
Click to collapse
Indeed it takes 10 seconds before it gets in APX mode.
Pretoriano80 said:
Indeed it takes 10 seconds before it gets in APX mode.
Click to expand...
Click to collapse
Ok .. I think it is in APX now ... I need to head out for a few hours anyway so wish me luck!
And thanks for your help so far
Maybe that is why they pushed the release back. Because they found it was bricking devices, lol. That sucks, tho, man. Good thing you bought it recently enough to send it back with Amazon. I wouldn't even bother with anything else and just sent it back.
Maybe....you could see what's going on if you connected it to the TV/Monitor on the HDMI port....
Soo I'm back!
It is still vibrating, so the battery is not empty yet ;(
I thought about the HDMI too but I don't have a mini-HDMI adapter.
Anyway it is Saturday and I might send it back today ... although I am usually not giving up till I fix something I guess their might be nothing else left.
Thanks so much for your support so far
SmartAs$Phone said:
if it clicks or makes any grinding noises return it. For $500 any defect is unacceptable. Good luck!
Click to expand...
Click to collapse
500$ ?? Wow ... I am actually thinking about getting one from the US! These things cost around 900$ with Dockingstation in Germany .. way to rip off people oO
Getting off Topic I know, just wanted to mention
Yosaku said:
Soo I'm back!
It is still vibrating, so the battery is not empty yet ;(
I thought about the HDMI too but I don't have a mini-HDMI adapter.
Anyway it is Saturday and I might send it back today ... although I am usually not giving up till I fix something I guess their might be nothing else left.
Thanks so much for your support so far
Click to expand...
Click to collapse
Ok another trick and it involves some luck. IF its on and you power it off you get a very,very short vibration (it's hard to feel it sometimes) and then you normally see a confirmation box appear in the middle of the screen asking you "Would you like to shut down?". Then you either tap Cancel or OK. Using your "minds eye" try to imagine where that box is on that black screen and tap it where you would to answer the question "OK". If you have any luck the damn thing will shut off and in ~8 seconds you'll feel a longer vibration indicating it turned off. Then DO NOT turn it on. Instead plug in the power adapter and let it power on and see if that puts your video back up.
I'm just wondering if the cable to the screen inside has popped off the main board. I know i've read about that happening but it usually occurs after a pretty good jolt to the unit.

Nexus 5 DEAD - QHSUS_BULK

Hello everyone,
This morning while I was having coffee, my phone started playing jokes on me. At first it got really slow while doing the easiest things, like checking a mail, send a text and make a phone call. 10-15 After that I get a notification, Phone was locked, I tried to unlock it. I did spam the button like 5-10 times, Screen won't come up, but notification LED was working. At that point I thought that the power button was pretty much done for. Nope not the case. I held it down for 10 seconds, phone actually powered down. No chance in hell I could turn it back on. At that point I just went home. Got home plugged the phone into my PC. As soon as I did that, Windows started to check for a driver, had to wait almost 5 minutes to find QHSUSB_BULK.
Now, doing a bit of a search I found out that this could be the result of different problems, One that has to do with the memory just dying cause yeah, Nexus 5 and the eternal memory problem +Lollipop screw around with Data partitions, another that has to do with Roms, another that had to do with custom recovery.
What the hell is in my case? I run a custom Rom and a custom recovery, Atm I have Cyanogenmod 12.1 and lateste TWRP recovery.
I have a handful of tools at my disposal, a Cable, a good keyboard and a iron will.
In this case, Can I do something to fix my phone from home? Can't really send into warranty as I have custom software that's running on it and I'll just get a generic response that basically tells me that my warranty was voided due to custom software running on the terminal. We all love generic response like that, Don't we?
TLR: Phone died this morning, I couldn't unlock the screen and I thought it was the power button be cause, the notification led was still working. At that point I just powered it down by holding the power button down for 10 sec.
I wasn't able since to power it back on. If I connect it to my PC I get QHSUSB_BULK.
Hopefully there's some one who can point me in a direction ASAP. I have no backup phone atm and I really need this one to actually be ALIVE again.
Can't send it to Warranty because I run custom software on it. GSM Services/Fix Shops are out of the question too.
Pls halp ASAP
Will pay in Galactic Credits.
Thanks!
Your best bet is to try this, http://forum.xda-developers.com/showthread.php?p=51823398. Good luck, your device is not in a good state.
Sent from my Nexus 9 using XDA Free mobile app
metalheadbk said:
Hello everyone,
This morning while I was having coffee, my phone started playing jokes on me. At first it got really slow while doing the easiest things, like checking a mail, send a text and make a phone call. 10-15 After that I get a notification, Phone was locked, I tried to unlock it. I did spam the button like 5-10 times, Screen won't come up, but notification LED was working. At that point I thought that the power button was pretty much done for. Nope not the case. I held it down for 10 seconds, phone actually powered down. No chance in hell I could turn it back on. At that point I just went home. Got home plugged the phone into my PC. As soon as I did that, Windows started to check for a driver, had to wait almost 5 minutes to find QHSUSB_BULK.
Now, doing a bit of a search I found out that this could be the result of different problems, One that has to do with the memory just dying cause yeah, Nexus 5 and the eternal memory problem +Lollipop screw around with Data partitions, another that has to do with Roms, another that had to do with custom recovery.
What the hell is in my case? I run a custom Rom and a custom recovery, Atm I have Cyanogenmod 12.1 and lateste TWRP recovery.
I have a handful of tools at my disposal, a Cable, a good keyboard and a iron will.
In this case, Can I do something to fix my phone from home? Can't really send into warranty as I have custom software that's running on it and I'll just get a generic response that basically tells me that my warranty was voided due to custom software running on the terminal. We all love generic response like that, Don't we?
TLR: Phone died this morning, I couldn't unlock the screen and I thought it was the power button be cause, the notification led was still working. At that point I just powered it down by holding the power button down for 10 sec.
I wasn't able since to power it back on. If I connect it to my PC I get QHSUSB_BULK.
Hopefully there's some one who can point me in a direction ASAP. I have no backup phone atm and I really need this one to actually be ALIVE again.
Can't send it to Warranty because I run custom software on it. GSM Services/Fix Shops are out of the question too.
Pls halp ASAP
Will pay in Galactic Credits.
Thanks!
Click to expand...
Click to collapse
Have you tried booting into secondary boot loader?
Sent from my Nexus 5 using XDA Free mobile app
But the phone won't turn on.
jd1639 said:
Your best bet is to try this, http://forum.xda-developers.com/showthread.php?p=51823398. Good luck, your device is not in a good state.
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
I have the exact same problem but this answer doesn't help. This solution requires that you can turn your phone on in the first place. He specifically said he can't turn the phone on at all. Same with me, no matter what I've got nothing. Need help!
metalheadbk said:
Hello everyone!
Click to expand...
Click to collapse
this is what you are looking for http://forum.xda-developers.com/goo...-unbrick-nexus-5-stucked-qualcomm-hs-t3043301
bitdomo said:
this is what you are looking for http://forum.xda-developers.com/goo...-unbrick-nexus-5-stucked-qualcomm-hs-t3043301
Click to expand...
Click to collapse
Thanks to everyone.
I used the board diag - clicked Start and... it said "failed to open partition from EMMC". The test aborted. I think my phone is gone for good.
Oh and I had to take the battery out, plug it in, and sometimes re-attached to latch that goes over the battery several times before I could even get it to read anything in Device Manager. Before that it would say "failed USB connection".
This all started yesterday when the phone just spontaneously put itself into a boot loop while on charge. I tried to do a factory reset but it froze. After several hours I tried to cancel it. The Nexus went full brick.
Thanks again
leopoldstotch25 said:
Thanks to everyone.
I used the board diag - clicked Start and... it said "failed to open partition from EMMC". The test aborted. I think my phone is gone for good.
Oh and I had to take the battery out, plug it in, and sometimes re-attached to latch that goes over the battery several times before I could even get it to read anything in Device Manager. Before that it would say "failed USB connection".
This all started yesterday when the phone just spontaneously put itself into a boot loop while on charge. I tried to do a factory reset but it froze. After several hours I tried to cancel it. The Nexus went full brick.
Thanks again
Click to expand...
Click to collapse
I am afraid the emmc tied then. You have to buy a new motherboard.
Tapatalk-kal küldve az én Nexus 5-el
Thanks for your help.

Categories

Resources